Carols Beau Rivage Hotel
Location: El-Obayed Bay, Marsa Matrouh, Marsa Matruh, EG
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Spa and Private Beach
Pamper yourself with a relaxing visit to the spa or unwind by spending a day at the private beach. Enjoy massages, a health club, and an outdoor pool for a truly rejuvenating experience.
Culinary Delights and All-Inclusive Experience
Indulge in international cuisine at the resort's restaurants or opt for 24-hour room service. With all-inclusive rates, meals and beverages are included. Revitalize with poolside drinks or at the bars and lounges available.
Convenience and Comfort
Benefit from amenities like complimentary Wi-Fi, concierge services, and babysitting. With features such as dry cleaning, 24-hour front desk, and free self-parking, your stay is made hassle-free.
To make the most of these lavish offerings, book your stay at Carols Beau Rivage Hotel now!
Important Information
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Area shuttle (surcharge)
- Health club
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Health club
- On private beach
- Full-service spa
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- Playground on site
- Free self parking
- Reception hall
Rooms Available
-
Standard Double or Twin Room
1 King Bed OR 2 Twin Beds
384-sq-foot room, furnished patio with garden views
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Royal Double or Twin Room, Private Pool, Pool View
2 Large Twin Beds
384-sq-foot room, furnished patio with pool views
Relax - Private pool
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Private pool
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Executive Suite, 2 Bedrooms
1 King Bed OR 2 Twin Beds
1503-sq-foot room, furnished patio with beach views
Layout - 2 bedrooms, living room, and sitting area
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Double or Twin Room, Private Pool, Pool View
3 Large Twin Beds
384-sq-foot room, furnished patio with garden views
Relax - Private pool
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Private pool
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Double Or Twin Room, Sea View
1 King Bed or 2 Twin Beds
384-sq-foot room, furnished patio with sea views
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Junior Suite, 1 King Bed
1 King Bed
702-sq-foot room, furnished patio with sea and pool views
Layout - Bedroom, living room, and sitting area
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Sameh (10/5): - Beautiful place beautiful location. Food could be better.
- Ahmed (8/5): - We enjoyed the beach and the sea, but it would be better if the hotel could find a way to remove the seaweed. The beach towels provided by the hotel were disappointing, as they had many large, unsightly stains. On the positive side, we appreciated the all-inclusive services and the friendly staff at the bars who served drinks. It would be helpful if the hotel could include more options, like ice cream, in the all-inclusive package. The three daily meals were good, and the restaurant staff were very nice. However, the hotel could improve by offering more variety and ensuring that the bakery items are fresh daily. A major drawback was the lack of reliable WiFi. Although the hotel claimed it was available in the lobby and other open areas, it rarely worked. While the hotel responded promptly to my requests for repairs, I noticed that when issues were reported by the housekeeping staff, they were often ignored.
- Errol (10/5): - Great place to go. I will go again šÆšŖš
- Khaled (10/5): Amazing place - We had the most amazing family time. Staff is great , hotel very clean , service is excellent. we arrived around 12:30 PM , and staff checked us in already. Also the rooms booked were garden view , and they got us pool/sea view. It goes without saying the beach there is insane. Overall it was a wonderful time spent , and am glad Carols is still maintaining their quality lever.
- Mohamed (10/5): - Great experience
- Amr (4/5): - very old room furniture that is in a very bad condition, fridge not working, closets and beds almost expired. in general whole hotel needs renovation. level of cleanliness for rooms, restaurants, public toilets very poor. All inclusive offering extremely poor, no bottle of water could be provided but have to go get from water dispenser, no fresh juices, no ice creams, coffee is provided in Nescafe classic only, food quality very poor. staff doesn't help. staff appearance and cleanliness very poor. while hotel pricing is high. hotel should be max 3 starts hotel not 5 at all.
- hassan (8/5): - Wonderful beach , spacious rooms ,
- Fayek (8/5): - Quiet and secluded but means of transportation to the city Are very limited. Dining as a whole was less than what is expected at a classified as a 5 stars hotel. Friendly staff and very helpful. Beautiful beach, white sand and turquoise water .
- Hani (8/5): Carols Hotel Marsa Matrouh - The site is very well kept. Beach clean except the presence of Burka women in the water (what a shame). Room comfortable and clean. Restaurant more or less organized. Behaviour of some guests was against basic hygiene for Covide-19. Asked for an orange juice and was offered TANG (what a shame for a 5 stars Hotel) I booked 3 rooms sea view and I was given swimming pool view. with a sarcastic comment :look at your left and you will see the sea. I was never given a sea view in spite of paying for it.
- Verified traveler (8/5): Child Friendly and lovely beach. - Beautiful beach and very child friendly. Lovely food. We went out of season so it was very quite which was good for us. The service was sometimes slow but the food was good. I personally found the beds a little hard but others might be fine with them.
- Mohamed (6/5): - The hotel is nice as well as the beach. They charge premium rates which are understandable, however, you donāt get the service equal to the premium rates, and here are some: - The staff is nice and helpful with extra security at the gate and the hotel entrance, however, the front desk only treats you well if you are a foreigner or a tourist, if you are a local, they treat you well but not so good. - You have to pay extra if you want to get your clothes ironed as the rooms donāt have any iron boards or iron which is kinda off for the rate they charge. - There is no Microwave in your room to use. - This is one of the shocking news and made me not pleased which they do not have WiFi in the rooms, ONLY available at the bar so if you are a traveler like me and do not have a local network, you are kinda stuck. Or you have to walk to the bar to use the wifi which is a little distance from the room. - The restaurant and the breakfast bar are very limited if there are few guests at the hotel. If I pay premium rates, I should expect premium service no matter what. I end up driving to the town(which is 30 minutes away) to get some food. On the good side, the hotel is clean and the view is amazing. They do have an outdoor pool and an indoor as well. Also, they offer free beach tools if needed. Overall was nice and I would be ok with everything if I donāt have to pay premium rates.
- Shereef (2/5): - The beach is amazing but everything else is terrible! For a hotel that thinks itās 5 star the restaurant chef is really bad. If you are eating meat one piece would be too salty the other would have no salt That plate you thought was called macaroni bĆ©chamel is actually black paper with the side of pasta! Toooo spicy!!! Also, the beef burgers are actually salt a little beef. They serve stale bakery/pastries. For example, the croissants were stale on our first breakfast but were amazing on our next but then stale again!! 2 people in my group got sick eating 2 different meals on 2 different days! The staff are really underpaid and it shows! If they smile they expect you to reach for your money tree and give away money! Staff are really polite and almost always helpful but you canāt pause for awkward silence after each interaction waiting to be paid tips! In my opinion, the beach towel person is the best! He does his job well, cleans your seats, sets towels on them and donāt wait. If you want to to him youāll have to go back to his towel booth. He also cares about the environment. Iāve seen him chase after litter and plastic before reaching the sea! Amazing person. My mom is a regular there and she even said the kitchen was really bad this stay. I really hope they improve. The hotel is amazing but they need to fix things before itās too late
- anthony (4/5): OVERPRICED DIDNT RECOMMENDED - Food wasn't good i had a Gastroenteritis is a short-term illness triggered by the infection and inflammation of the digestive system from the low quality food, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view ,it was the worst experience ever , the food was
- sherif (10/5): - Every thing more than perfect also the beach and pool was amazing
- Mohamed (4/5): Overpriced - Food wasn't good, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view
- Anwar (4/5): - Not so good š© Reception response is very very bad, Reception staff do not have the best in dealing with guests and do not respond to their requests Shuttle bus š not available ! Room air conditioning is a lot of malfunctions and is not working properly
- Verified traveler (10/5): - I have a problem with you
- Verified traveler (6/5): - Good location, with unfortunately limited quality services
- Stepan (8/5): Great surprise on Egyptian Mediterranean - The resort has a sort of bay, so it lacks the bad conditions for swimming with undecurrents and high waves that is is so usual on Egyptian Mediterranean. Here not, You can enjoy swimming on white sand beach and turquoise water fully. Also the swimming pool is conveniently large, the overall feeling is very good once You are inside the resort, albeit the first impression from outside could be opposite. The resort matches Red Sea standards, I highly recommend especially outside the main season for Egyptians (june to september), april, may, and october can be very nice here.
- Verified traveler (10/5): - the only required to set buses to transfer people to downtown or to nice places to visit
- Verified traveler (4/5): - Food and waiting service poor, beds tired and uncomfortable.
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