Somerset Grandview Shenzhen
Location: No.5 Xinsha Road, Futian District, Shenzhen, Guangdong, 518048, Shenzhen, CN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover a refined blend of comfort and convenience at Somerset Grandview Shenzhen, your ideal retreat in the heart of the city.
Recreational Amenities
Unwind in our state-of-the-art facilities, including a rejuvenating hot tub, soothing sauna, and well-equipped fitness center, ensuring relaxation after a day of exploration.
Dining Delights
Savor delightful meals at our onsite restaurant, where buffet breakfasts are served daily from 6:30 AM to 10:30 AM, setting the perfect tone for your adventures ahead.
Convenient Accommodations
Our 192 individually furnished guestrooms feature modern kitchens, complimentary high-speed internet, and entertainment options to enhance your stay while providing the comforts of home.
Experience the charm and convenience of Somerset Grandview Shenzhen. Your unforgettable getaway awaits—book your stay today!
Important Information
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Steam room
- Elevator
- Fitness facilities
- Golfing nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Limo or town car service available
- Smoke-free property
- Billiards or pool table
- Free wired internet
- Area shuttle (surcharge)
- Free self parking
- Airport transportation - pickup (surcharge)
- Banquet hall
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Executive Apartment, 1 King Bed
1 King Bed
764-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Separate living room
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
-
Premier Apartment, 1 King Bed
1 King Bed
914-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
-
Premier Apartment, 3 Bedrooms
4 Twin Beds
1808-sq-foot room with city views
Layout - 3 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 7 (7 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Oven
- Stovetop
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
-
Executive Apartment, 1 Bedroom
1 King Bed
958-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
-
Executive Apartment, 2 Bedrooms
2 King Beds
1098-sq-foot room with city views
Layout - 2 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Oven
- Stovetop
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
-
Premier Apartment, 2 Bedrooms
2 King Beds
1485-sq-foot room with city views
Layout - 2 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Oven
- Stovetop
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Separate living room
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Window screens
- Laundry detergent
Guest Reviews
- Ngoc-Tam (10/5): - Kind and support staff
- Verified traveler (6/5): Disappointing - The property is old, wallpaper is peeling off, the room has a cigarette smell though it is non smoking room.
- YU AN (10/5): - 價格可以再優惠一些！
- Sui Ting (6/5): - It's located in an old residential neighbourhood. Lucky that there's a convenient store downstairs. The eateries around are of very poor quality. Not desirable as a tourist accommodation.
- Lut Ming (2/5): - There is a cockroach problem at this property. We found dead cockroaches on our hotel floor. They also sprayed strong pesticides every Fridays, which really irritated our throats. The WiFi is also not very usable for business travelers.
- Aileen (10/5): - Stayed in the two bedroom apartment for 3 nights. Apartment is big with two bathrooms. Many eateries nearby. There is also a manicure shop and spas/massages nearby. For shopping, Cocopark is about 15-20mins walk.
- Sean (10/5): - Cute hotel. 2 bedroom suite was gorgeous. Easy to get a taxi and food. Close to Coco Park (walk or taxi).
- Bob (8/5): - Great room and great cleaning, very quiet and good value
- Jeffrey (10/5): - Very convenient and comfortable
- Gek Lian Jasmine (10/5): - Centrally located, easy to get to nearest train station and near shopping area.
- Eunjung (8/5): 에어컨 고장말고는 다 좋음 - 방이 크고 아주 좋았으나 에어컨 고장으로 불편했습니다 바로 시설관리인에게 확인을 받아 방을 교체했지만 흡연을 했는지 방에서 담배냄새가 났어요 ㅡㅡ 그것외로는 모두 만족 했습니다
- Cassie (10/5): - Such a great property for friends and family staying together! Very comfortable
- Lengtan67 (8/5): More Suitable for Long Staying Instead of Transient - Very clean spacious studio apartment with a kitchen on its own. However the location is not as near as it seems from Shopping Park if you have a luggage to lug along, and is located in the residental area with nothing much to the interest of a tourist.
- Wilfred (8/5): - Clean and comfy except for the bathroom flush that was broken but eventually got fixed
- TKayH89 (10/5): Great for family! - You get to enjoy the Singapore standard. The service apartment has a great variety of choices for breakfast. The rooms are clean and well-maintained.
- Wai Yee (10/5): - 衛生清潔一流，一班朋友好開心
- Hamid (10/5): Shenzhen Somerset - Very good place in a convenient neighborhood
- Leily (10/5): - We stayed at Somerset Grandview Shenzhen for 5 nights. We enjoyed our stay. Units are spotless clean, staff are very helpful and friendly. I wish they spoke English as it would make communication easier. We mostly used google translate to communicate which was ok but direct communication would be better.
- John (10/5): - Nice big property, service staff very good
- Xiaoyuan (10/5): - Good service apartment hotel with full facilities. Comfortable and clean
- Tsui Yee (10/5): - 之前已提出2:00會到達酒店check in，可惜到達後房間仍未準備好，要接近2:30才可以上房。
- Verified traveler (10/5): - Check in was swift. Front desk is helpful. And nearby grocery, coffee and local bf are bonus
- bastinho5 (8/5): Overall a good stay - if not quite the usual Somerset standard - The room was certainly smaller than the stated 71 square metres, but it was clean. It was cleaned every day. The remote control for the TV and air conditioning did not work properly or was repaired afterwards. The safe did not work either and had to be restored on request. The breakfast was good and offered a great selection. The staff speak good English at reception and are very helpful. Due to the minor inconvenience, it was not quite the usual Somerset standard that we appreciate so much. But all in all it was a successful stay.
- Verified traveler (10/5): - 絕對會再次入住
- Winley (8/5): - 價錢比較貴，酒店周邊環境不太好，酒店房間不錯，服務員也很友善
- Verified traveler (10/5): - 非常好
- Shuk yan (8/5): - Good service , 24 hrs front desk. There is a small 24/7 convenience store downstairs. Just a bit far away from mtr station.
- KINWO (8/5): - 選擇酒店時從地圖上了解，附近應為高爾夫球場；但抵達後發現四周圍繞着舊房子，你還能從窗戶眺望鄰近地塊的垃圾堆。 附近交通混亂，不論行車路還是行人路都滿佈橫沖直撞的電動單車，而且深圳交通非常擠塞，本來計劃開車跨區到其他地方用餐，但動則1-2小時的車程讓我們打消念頭，居住在這裏你的開車活動範圍就只限福田區。 酒店包含早餐，但這裏的食物味道就像塑膠製品，連鄰近的KFC早餐都非常難食。 總體而言，酒店設施及服務到位，但所處區域的道路情況及餐飲就強差人意，這可能不是酒店本身的問題，只是這個城巿本身不太適合外地人。
- Michael (8/5): - 首次入住，感覺不錯，房間很大，寧靜、整潔，健身室器材足夠，缺點係附近是民居，開餐選擇不多，要走遠一點路程到Coco Park。
- Verified traveler (6/5): Not easy to find location - Located near Futian rapid train station, but the service apartment is actually at a residential area within small road. Not many driver know how to reach the main entrance via a small road. Cocopark shopping centre is 5mins car ride.
- Fu Wing Franklin (8/5): - Nice services and quiet location. Will come back again next time!
- Yuen Ching (8/5): 值得一試 - 房間大、舒適，如果電視沒有雪花會較好
- Jeetesh (8/5): - I’ve stayed here for the second time, each stay has been for a week minimum. It’s a good clean no frills apartment hotel. Ideal for business travelers who are spending less time in the room. The breakfast is quite basic but good enough to get going.
- Jeetesh (8/5): - This is the second time we have stayed in this property. Both the stays were for over 7 days. It’s comfortable little place. Breakfast is very basic average but enough to get going.
- Tammy (6/5): - 公寓裝修有點歲月痕跡，不過整體房間尚算乾淨企理，我們六個閨密入住有三個房間的公寓，可以傾談到深宵。
- JIANFENG (10/5): Great stay in Shenzhen - One of the best service apartment in Shenzhen. Great staff and breakfast.
- Kok Wai (10/5): - 除地鐵站比較遠外,整體不俗!
- hue (6/5): - Kind of out of the way from the actions
- hue (6/5): - Kind of out of the way in a residential area
- Verified traveler (10/5): 機械人送外賣到房間, 很不錯 - 有機械人幫你送外賣到房間, 很不錯。 房間大及清潔，只是有點舊，整體很不錯。
- Sair (10/5): - Large and clean
- Potato100 (8/5): Great family stay in Shenzhen - Nice 2 bedroom apartment with kitchen and 2 bathrooms (the large master bathroom was hidden behind the open bedroom door which we found to our surprise). A little too dusty and musty smelling on our arrival, but blasting the air-conditioning got rid of the smell. Well located in a quiet upmarket residential area just 12 minutes walk from the exhibition centre, Coco mall, Ping An tower, Four Seasons and Shangri-la hotels. Superb breakfast. There's no swimming pool but we were too busy for that anyway. Friendly staff but hey it's not a hotel. Gym is tiny but adequate.
- RVhumans (10/5): Best housekeeping service - The house keeping from Yang Yu mei has been exceptional. She is always happy and smiling and greets you with a big happy smile. She takes care of the needs by paying attention to details and constantly checks if something is required to make it better.
- CHHIV KIN (10/5): - Feeling like at home because we have all we need in this appart hotel. The personnel is very nice. It's clean The breakfast is really good with different choice every day 10 mins from Coco park by walk Will book this hotel next time we come to Shenzhen
- YUK KI (8/5): - 整體非常好，一家大細不想分兩間房的唯一選擇，唯一缺點電視畫面不清晰。如果有泳池我一定每次都入住。
- Brian (6/5): - It is a service appartement with a proper kitchen. The whole apartment is very big for the price compared to a hotel. However, the room have a damp smell.
- Pacharapong (6/5): - Service is ok but wifi is terrible
- Katharine (10/5): - The stay is excellent. I’ll describe the room with clean, roomy, great design, new and comfortable. I visited in rainy hot July and their AC is the best kind with zones for different rooms and quite. The staffs are super friendly and helpful. I’ll definitely come back to this hotel if I visit Shenzhen again. To the front desk: Thanks for finding our charger, you guys are awesome!
- DAN CHUNG DENNIS (8/5): - 價廉物美
- bertrand (10/5): Great flat for short term rental - Great option if you want to avoid hotel and have your place in SZ
- Zachary (2/5): - The rooms are outdated and dirty. When I checked in, there were potato chip crumbs in the sofa and mold in the shower. For the price, it’s definitely not worth it.
- Sai Cheong (8/5): - 房間大，適合一家大細及合住多天的旅客，有廚房同洗衣機。 但要行去地鐵站，都須要10分鐘左右。
- Verified traveler (10/5): 不错的友人同游 - 房子虽然有些年岁，不过如果四个好友同游或者两个家庭同游非常方便，并且服务很好，可以外卖。退房时间是下午2点，非常友好！
- RVhumans (10/5): Friendly staff, Great location and comfortable stay - The hotel impressed me with it facilities and services. Facilities are quite impressive and well maintained. Breakfast is delicious mix of oriental and continental. The hotel staff are very professional, well trained and friendly. I like to specially mention xie jiajia (Jojo). Being a foreigner who don’t speak local language is challenging but Xie Jiajia (Jojo), she made sure my stay is comfortable and well attended to. The hotel is in a great location with all daily necessities and transportation. I would recommend Somerset Grandview a good choice for business and personal stay.
- Verified traveler (10/5): 出差性價比高 - 性價比高公寓酒店 靠近coco park,步行10分鐘便到 深圳出差的首選公寓酒店之一
- Ho Ming (10/5): 出差性價比高公寓酒店 - 出差深圳性價比高,10分鐘路程到coco park
- I3717PPsw (6/5): average service apartment with hit-and-miss service. you can pay a little more for a better choice. - Cons: was planning to stay for 1-2 months and contacted the sales from Somerest directly for booking. all the requests had been properly taken care of until I signed up the contract. service rom this sales started to worsen gradually, and finally she ignored my last inquiry on deposit, which took a few weeks for me to receive (ridiculous, right?); room is run down and can be very noisy due to the traffic or construction nearby; the gym is very small and not well equipped. If you drive, the car parking experience will be funny, as it's not managed by Somerest and shared with other neighbours. Pros: Location is good and the key reason why i chose it; some staffs are not well trained but the front desk manager Gino tries his very best to offer you 5 star service. Overall, I'd not stay again. If you travel for biz, i'd suggest paying a little more to consider other international brands nearby or consider Nanshan district where you'll find nice new service apartments,
- Jennie (8/5): happy with the stay but won’t be coming back. - It’s an ok stay but not as high of a price/quality ratio as the service apartment I usually stay at. In fact same quality but Somerset is 50%more expensive. So I won’t be staying here again.
- xygirl (8/5): Great apartment for families - Stayed in 2-bedroom apartment for 4 nights with family. Spacious, clean and comfortable with full amenities. Warm and friendly staff. Only downside is that though the apartment is located centrally, it is not near the subway station but no problems to get cabs to travel around.
- Verified traveler (6/5): its only ok - Is located in a suburb, not close to public transports. not as grand as shown in the picture. service was pretty average.
- Verified traveler (6/5): 酒店位置難找 - 酒店距離Coco Park頗遠，步行約15mins, 而路程中途又靜又黑，指示又沒有，很難找出位置！酒店入口附近有7-11買零食飲品，又有美甲店、小食、水果店等！但乘的士往會展中心只需12元人民幣，又平又快！ 而酒店房間很大，又有洗衣機，但地毡很污糟，拖鞋又有污漬，wifi又極慢，根本用不到，希望有所改善！
- 708matta (8/5): Fairly nice, getting a bit tiered - The Somerset is based in a location that requires taxis to get most places. There is very little choice of food within walking distance. The room whilst nice has very low ceilings and looks old and needs a good clean. The service is good and the gym is excellent.
- wolf588 (6/5): Extreme Long Delays on Security Deposit Refund - Security deposit of 3,000 RMB has still not been refunded after two weeks of departure. At check-out, the front desk staff said that the deposit would be refunded in several days. After one week, I still didn't receive the refund. My phone call to the hotel front desk was met with rudeness by the staff and later false promises by the manager, who said it would be 1 week for Chinese credit cards and 2 weeks for foreign credit cards. Now 2 weeks have passed, still no refund in sight.
- Verified traveler (10/5): - Very nice hotel Good service Will stay again Room cleaning
- Verified traveler (10/5): - 地点好
- Verified traveler (10/5): - 适合家庭 隔音好
- Verified traveler (10/5): - 早餐是否包含不清晰
- Verified traveler (10/5): - One of the best service apartments in Shenzhen and China.
- SamidhaS7 (10/5): Warm hospitality, great location in Shenzhen - We stayed at the Somerset ( 2 bed) apartments for 2 nights . The apartments are very well located about 8 min walk to shoppers park metro station and to Coco park. The street has a nice ambience, with a few cafes and other amenities accessed by the locals. The staff are excellent; helpful, responsive and go out if their way to help you. Christina and Javey need a special mention. We are back in April next year and have decided to book Somerset again.
- Fredi (8/5): - Das Hotel ist nicht mehr das neuste, jedoch in einem guten sauberen Zustand. Das Personal ist sehr freundlich und hilfsbereit. auch das Frühstücksbuffet ist reichhaltig und gut. Das Hotel liegt fußläufig ca. 20 Min. vom Shenzhen Convention & Exhibition Center entfernt. Das COCO Park Einkaufszentrum und die MTR Station Shoppingpark sind etwa 15 Min. entfernt. Die fahrt mit dem Taxi zum COCO Park kostet 10 - 12 Yuan (1,50 Euro). Ich kann dieses Hotel empfehlen und werde es bei meinem nächsten Aufenthalt wieder nutzen.
- boaza29 (10/5): Fantastic hotel - Big room, clean, comfortable bed, nice breakfast, 15 minutes walk to Coco Park. Very good location. Staff very kind and helpful. Juliet from the reception helped alot. Bad side- internet had issues and not always worked fast..
- WMunYH (10/5): Will defintely look for the Somerset for my future traveling - Located in a safe community with easy access to convenient stores, grocery store, bakery shops and local restaurants, it is a value for money service apartment. The staff delivers good level of customer service and its Front Desk staff Barry is helpful . This is my first time staying at the Somerset and I am so pleased with its service that I am checking its availability in other cities for my upcoming travel plan.
- Arashzn (10/5): Very Pleasant stay - This hotel is very good and convenient place to stay, its just 10 min to Coco park shopping mall and many others and shopping park metro station, and its just cost 10 Rmb by taxi, and you can find taxi very easy all 24 hours from hotel. The area has supermarket and .... The hotel has very good service and they try try there best also know good english. Ms, Christina help me alot for anything we request during our 9 days stay , even it was not related to hotel she was really helpfull and professional, All will go back to this hotel later!
- Hendenski (10/5): Wonderful apartment and great customer service! - We chose this apartment based on reviews and we're not disappointed. Great size and all the facilities we needed. Lots of thoughtful little touches and extras to make stay feel luxurious. The beds are firmer than we're used to but that seemed to be the same everywhere we went. I left my purse in the hotel safe by accident and the hotel staff were incredibly helpful. We managed to organise the postage and I received it in Scotland, UK yesterday. Very impressed. Staff spoke good English too which was helpful. Highly recommend.
- youngmin (8/5): - 아파트 형태라 생활하기 너무나 좋은 곳이었습니다. 그런데 지금은 주변에 공사를 많이 해서 아침 마다 너무나 시끄럽고 불편했습니다. 그거말고는 출장으로 편한곳이었습니다.
- ChafLOTF (10/5): Great stay at this appartement hotel - I use to stay for all my business travel at this apartment hotel for the last 4 years. For Shenzhen it's the great place. The situation of the hotel is in the city center ( futian district) and the apartment is very big. You can find a very nice a big supermarket just down the hotel and also a nice coffee bar with a bakery at 2 meters of the main entrance. I would like to say thanks to all the people who work there, particularly to Christina. She helps me a lot with a delivery ( because I don't speak Chinese ).
- infoT9532SZ (10/5): Will definitely stay again! - Nice hotel and the staff are very helpful. Many storage spaces especially if you are staying there in a long term contract. I choose the 1-bed room apt., it has the washer/dryer. I just returned from a 13 days trip in Xinjiang, China and I was able to wash all my used cloth that I accumulated in my Xinjiang trip!!!
- Verified traveler (10/5): - Great price, location and really nice hotel. Staff was excellent.
- LAI HUNG (8/5): - cleanliness of room
- Global17430031475 (10/5): Stay in Somerset - It’s quite good and most of the staff are polite and helpful. The room was also clean and the environment is quiet enough. Around the hotel, there are different restaurants. It take a around 20 minutes to walk to Coco Park, I think it is acceptable in cool weather.
- sarker357 (10/5): Overall very good - should have sofa each and every room, even 1 bed apartment room location very goods & need amenitieswill inform our friends leave this hotel with family. family member will enjoy to stay this hotel. when ever we get change will stay this hotel.
- llch01 (8/5): group of friends - A bit of walking to the subway station but taxi was easily available. Not many good eateries nearby but no consequence if you stay only a few days. No ice available so have to buy from the bubble tea shop next door.
- Verified traveler (10/5): Roomy and comfy - Apartment style with washing machine and kitchen, very comfortable and spacious
- Susan Janette (10/5): Great find - we'll be back!! - The apartment is terrific, But it does have a few quirks. The doors to each room are heavy and the don't always work properly. The door from the bedroom to the bathroom opens into the bathroom - but the door from the living room opens into the bedroom and blocks half of the doorway between the bedroom and the bathroom! The a/c is operated by remote control - which is usually hidden by the TV remote. The kitchen works fabulously and the washer dryer was fantastic, The staff are wonderful. Kind, helpful and very eager to help.
- Verified traveler (10/5): - The apartment was specious, staff is friendly.
- Verified traveler (8/5): Nice and clean business hotel - Nice business hotel in an area with many restaurant choices. Coco Park is only at a 20mn walking distance and traffic is convenient.Spacious rooms.
- Verified traveler (8/5): Good environment and spacious for 4 adults - About 15 mins walk to a shopping mall and metro station . Our room is on the top floor with great view.
- Ashish (10/5): Great place for your family to stay - The outside of the building is extremely shabby but the inside is a completely different world. Will definitely come there again
- James (2/5): - I will never stay this place again... please do not even think about this place...
- Verified traveler (8/5): central location in Futian - Very convenient to central Futian, large room, clean and comfortable, good breakfast
- Verified traveler (8/5): - It's near CoCo Park mall. Front staff forgot to give my passport back and just held it there until I asked. They should have delivered it to my room as soon as they realized.
- Tony (8/5): Hotel within a neighborhood estate - Quite far from Coco Park ... From google map and hotel description, I thought it was near (walking distance). But actual fact quite far. This hotel is like a hotel within a neighborhood estate.
- Michael (6/5): - The location is out of the way, 20 minute walk to subway. The service was mediocre. Was told that there would be free shuttle to subway. Just told to wait outside and staff could not describe the shuttle. Shuttle never came.
- Verified traveler (8/5): - The staff were polite & helpful. The room was impeccably clean , well furnished, possessed powerful air-conditioning and was very spacious. In fact we had 3 bedrooms & 2 bathrooms. The 15 min walk to the nearest metro station was compensated for the ease with which taxis could be hailed. Unfortunately, our impeccable experience was marred by the exhaust fans not working in both bathrooms and windows that could not be properly closed. Our experience would have been further enhanced by additional movie channels and higher wifi bandwidth.
- Ariel (8/5): great stay with family - We stay there 4 nights, was great, only negetive they don't have a pool otherwise all great. Great stay with the family.
- Verified traveler (8/5): Value for money - Great value for money and excellent location to city centre. Big rooms for family stays
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