Comfort Hotel Flames Whangarei

Location: 8 Waverley Street, Whangarei, nz

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Free bus station shuttle
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Executive Room

  This suite features a balcony, tea/coffee making facilities and air conditioning.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm

• Superior Room

  This suite has a balcony, garden view and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm

• Standard Studio

  The spacious double room provides a tea and coffee maker, a wardrobe, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Electric blankets
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm

Guest Reviews

• Guy (8/5): -
• Gilbert (8/5): - Overall stay was great. friendly staff and view was awesome.
• Anne (10/5): Happy Customer - How welcome I felt with the staff Comfy beds Accommodating for my family of 6 , was able to get interconnecting rooms. Stairs, that's just a personal thing for me and I had family staying in all 3 levels
• Phillip (10/5): -
• Paul (9/5): met my personal expectations - very friendly staff will return when back in the Heads area - very quiet - spacious and very impressive outlook no criticisms it was a very pleasant interlude
• Jocelyn (9/5): A very comfortable place to stay with friendly, welcoming staff. - Very welcoming and obliging staff. Nice bar and restaurant. Best fish and chips I’ve had for a long time!
• Deb (8/5): -
• Rex (6/5): - No noise Some distance from city centre
• Jacob (7/5): Great location and comfortable, but needs some cleaning and painting done. - Great location close to the airport, comfortable room. Breakfast was beautiful too. The place had a lot of cobwebs inside the building, and was quite old with not much upkeep done.
• Basil (8/5): Good location friendly staff - Room was comfortable and grounds were well kept and private with their own waterfall. Parts of property were clean but getting dated
• Sam (10/5): Excellent stay. - Excellent facilities and such welcoming people work there. Highly recommended. Nothing
• Angela (10/5): -
• Malcolm (10/5): Very good option for a comfortable night, good food and wine. - Great service, great food, reasonable price A few stairs up or down the rooms. Not a great problem
• Chie (8/5): - All staff were very helpful.
• himesh (10/5): - Location, friendly staff, great and the best views Higher price as compared to other hotels.
• Robert (10/5): Comfortable large room and good restaurant - Large room with balcony with a view. Plenty of parking. Quiet. Restaurant had a nice selection of food with innovative dishes. Outdoor spaces with nice landscaping. Nothing. Everything was fine.
• Grace (8/5): All good 😊 - the bed and room was very comfortable. i paid more money because there was a pool and my sister really wanted a swim. the woman in reception made us feel really bad as we had travelled up north to famous fish and chip restaurant and stop at a couple of places for photos so we were late arriving at hotel. she was complaining about us using the pool around 10 pm we were having a pool party just a quiet swim. we just didn’t appreciate her attitude. the instructions to the pool was not marked good and getting into the pool there was no good instructions how to open the gate. better reception manners please you don’t know what your guest have gone through. we had come from Canada for our mums funeral and catching a day with our brother sightseeing before we left back to Canada
• Mehrab (9/5): -
• Kosuke (8/5): -
• Carlos Aqui (10/5): - The are is calm and very nice. Parkring is good. The staff is friendly and ready to help, service is excellent. The food in the restaurant is well prepared and tasteful, breakfast is offered a la carte.
• john (7/5): -
• André (10/5): A great place to stay. - Very tidy place, very friendly and helpful owner/operators, I could stay here long-term. Great location and beautiful surroundings. Nothing.
• Joy (8/5): - Location, clean, staff so pleasant
• Saskia (8/5): -
• Pam (10/5): -
• Stuart (8/5): Comfortable, good location and comfortable beds and good food and drink. - The beds were very good and comfortable. The Hotel has a classic feel and has some eclectic photographic musical memories. The kitchen was good and the range of de=rinks very good and well priced. We would go back for sure. nothing
• Peter (7/5): -
• Lisa (8/5): A good stop off hotel on our way to Bay Of Islands. Comfortable and clean and restaurant great for weary travellers. - A great place to stay on our way to Bay of Islands. Restaurant was good at the hotel. Nothing really
• Radha (5/5): Was okay but for the price and for the charges should have been better - Staff were Polite The bed and the mattress were smelly
• Rachel (10/5): Pleasant stay at Comfort Flames. Staff were lovely. Quiet rooms. Clean - Easy to find, clean and a spacious room Nothing
• Tocher (10/5): -
• Belinda (7/5): Good value, relaxed place to stay in Whangarei Heads area. - Spacious room. Good service. Nice block of shops right across the road. Great view out the balcony. Nice to have real windows to open but air con when needed. Stairwells a bit musty. Pool not heated so bracing, even in March. Tavern in building next door - but noise ok with windows closed and it shut down at a reasonable time. Internal signage very dated - could be easily refreshed.
• Juan (9/5): - I have stayed there numerous times and will go back again. The food is great.
• Henna (9/5): -
• Angela (10/5): The staff were friendly, the restaurant was amazing and the food was great. I would definitely come back to eat and stay - Although the property is a bit dated it is very quaint and comfortable (so don’t let the looks deceive you). The floors upstairs were a little noisey (I was here for work and doing odd shifts so needed to get sleep when I could) but the beds and pillows were so comfortable that the noise disappeared once I tucked myself in.
• Ramari (10/5): Staff and facilities were amazing! - Staff were amazing! Nothing!
• Emma (9/5): -
• Makuini (10/5): Great comfortable roomy private quiet - Location - close to home private quiet N/A
• Sally (9/5): - Good size room and deck. Fantastic views.
• brenda (8/5): - Good location , very clean room , nice welcome and great dinner with very friendly helpful staff
• John (9/5): Great short stay obliging hosts pretty waterfall too - Helpful with swimming pool access, Willingly loaned a microwave to re heat food as restaurant shut Nil
• Sadheesh (10/5): -
• Jill (8/5): -
• Peter (8/5): - Friendly staff Easy check in Need handle in the inbath showers.
• Melissa (9/5): -
• Bob (8/5): Would stay there again. - Good location, quiet, easy access to CBD
• Eva H. (10/5): - Sehr nettes Personal, Zimmer super, mit Balkon
• Lisa (10/5): - Love the pool. Friendly staff.Very comfortable bed.Food avaliable and very close to shops. Nothing
• Maria (10/5): -
• Wilson (10/5): Beautiful, friendly staff and comfortable beds. - We had a late check in due to travel and the staff stayed late and looked after us when we checked in Carrying heavy bags on the stairs
• ANNE (10/5): All good - Staff excelled themselves to accommodate us
• Dave (9/5): -
• Karl (9/5): Wedding attendance - Location to a function we were attending and the staff All was perfect
• Regina (8/5): -
• Brian Smart (6/5): -
• Christina (7/5): - Extrem nettes Personal, W-LAN sehr gut, Betten sehr bequem, Aussicht vom Balkon toll. Es war zwar sauber, aber teilweise etwas "heruntergekommen"/abgenutzt. Teppich in den Zimmern, Vorhänge stark abgenutzt. Der Pool könnte mal gesäubert werden.
• Kim (9/5): -
• Kim (9/5): -
• Terry (7/5): Short and sweet. - Loved the size of the rooms they are old style and do need a little modernising but saying that they are still good. Very roomy staying previous in dearer accommodation that are the standard rooms it’s good to have the space. It was good no problem at all.
• William Delgado H (8/5): -
• M (8/5): -
• Crystal (10/5): Family friendly. Service is always impeccable. Couldn’t fault this place at all. 10/10 - Family friendly, restaurant is amazing. Couldn’t fault this place.
• Kura (10/5): -
• Rebecca (10/5): - Location was great for the airport. Staff were very friendly. Easy check in and out.
• Linda (9/5): Lovely and quiet. Easy to get to everything. - Bed was very comfortable and the room was nicely aired with views of Whangarai. When we first walked in to check in staff did not welcome us, it took the (manager or owner) to come up to us offer apologies for her staff. We were upgraded in our room and very well looked after during our dinner dining.
• Thomas (9/5): Beautiful views - Beautiful views from our room. Room was spacious and comfortable.
• Solomon (8/5): restful - Staff were very helpful. View from room fantastic. Comfortable bed
• Paul (10/5): - Nice comfortable room. Staff are super friendly and helpful. Nothing
• Mary (10/5): A tropical mid-century paradise - This hotel is an absolute hidden gem. We were wowed by how beautiful it was- the grounds, location, views and room were all simply superb. The staff were so friendly and welcoming. We wished we were staying longer and will definitely return here when we can. There is nothing not to like here!
• Hopa (10/5): Very grateful for the amazing hospitality, views and comfort it came with -
• Murray (9/5): -
• Michelle (8/5): -
• Cameron (8/5): Great for a good nights sleep and to freshen up - Excellent customer services,
• Lenore (8/5): -
• Lara (6/5): Nice hotel for a quick stop and stunning sunsets - Stunning sunsets and great pool to swim, some shops nearby, clean and reasonably priced and comfortable Looked a bit dated, not enough stretches by the pool
• Katy-May (8/5): -
• George (10/5): A great start to our roadtrip - would definitely recommend! - A lovely welcome. Very helpful and the room had a great view. Very comfortable and clean. 0
• Wayne (8/5): Perfect for a 2 Night Stay. Staff happy to make sure stay is comfortable. -
• Mike (5/5): Passable and economic with friendly staff. - Disability facilities and friendly and helpful staff Lack of in-room facilities such as cutlery.
• Trindi (10/5): Most pleasant, stress free and caring staff - Very friendly, very accommodating, made us feel very welcome, including my special needs daughter
• Joe (9/5): -
• Brian (10/5): will stay again - room was peaceful nice and quiet and beds very comfortable
• Fale (8/5): Enjoy the comfortable and cleaniness as well as friendly staff. - Great view, watching the sunset at night and the sunrise in the early morning. The bed was very comfortable, and the room was very clean. I enjoy soaking in the bath tub in the night after a long drive. Would not change anything satisfy with overall stay.
• Paul (9/5): Convenient location, great value for your dollar! - My wife and I used the executive suite - this felt way roomier and more comfortable than what I had had at a similar price from other hotel chains. We had an excellent view (when not blocked by bad weather), and plenty of options of movies/TV shows to stream when we called it a night. The breakfast was abundant, filling and delicious. The parking up front was a bit cozy, especially when occupied by larger vehicles. There is a second parking area, but I didn't try it.
• Norelle (10/5): - Staff were efficient and friendly. The food was excellent and presented well. Coffee was really great. Can't think of anything specific.
• K (8/5): Perfect for early flight, very close to airport. Very helpful and friendly staff. - The bed was a bit saggy.
• Diana (10/5): - Our room was clean comfortable. The beds were great. And a view. How good. The lady who welcomed us was super nice informative and made us feel welcomed. Nothing negative meets our needs. Will totally recommend hotel.
• Lutz (10/5): Ein rundum großartiges Hotel. - Alles, vor allem auch die Freundlichkeit und Hilfsbereitschaft des gesamten Personals. Es hat zu unseren Gunsten sogar eine falsche Buchung, die wir zu verantworten haben, korrigiert.
• Olsen Ia (10/5): - Friendly staff and great facilities. Great food at the restaurant and bar down stairs too Nothing.
• Wrightie (8/5): - Large room, near some shops, quiet area. A few kilometres away from city centre.
• giuliana (4/5): - Free car parking Worn Green carpet room old and dirty hallway plants dying whole vibe awful used express checkout only to recieve phone call saying we took key ..they need to do better
• Terry (10/5): -
• JOHN A (10/5): - Great staff and rooms.
• Jean-Noel (7/5): Une équipe au top, un hôtel qui a besoin d’un remodel. - L’accueil et les personnels étaient top. La literie, et les chambres année 80’.
• Maria (8/5): - Friendly staff Clean rooms
• Ace (7/5): - Location convenient access to Whangarei city centre.
• David (8/5): - The property has a restaurant, very large for its guest capacity, that punches well above its weight. There is some fine cooking going on here, enough to make it a destination in its own right. Outside seating on a large patio makes it all the more attractive in summer. Most rooms (possible all) have attractive views over the pool, the harbour and the countryside beyond
• Normand (10/5): - La proprio a été d’une gentillesse très bien
• louisa (10/5): Just what I needed! - Staff were professional, accommodating with facility usage, gym, spa and pool. Beautifully landscaped tropical garden surrounds with an amazing gentle waterfall feature alongside some tastefully crafted stairs leading down into dense native bush. Also kn the manicured lawns with seating, a peek overlooking a harbour in the distance. Therapeutic and such good value for money! Facilities for dining and bar all available. A friend has a long term disability, uses a crutch and I assumed there’d be a lift. Something to consider if you aren’t very mobile, otherwise perfect getaway stay.
• Sinead (10/5): -

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