Excel Guest House

Location: 585 Barking Road, Plaistow, London, England, E13 9EZ, London, GB

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• 24-hour front desk
• Terrace
• Luggage storage
• Wheelchair accessible parking
• Self parking (surcharge)
• Wheelchair-accessible van parking

Rooms Available

• Single Room, Shared Bathroom

  1 Twin Bed

  Internet - WiFi

  Entertainment - Flat-screen TV, premium channels, and DVD player

  Food & Drink - Coffee/tea maker

  Bathroom - Partially open bathroom, shower, free toiletries, and towels

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • DVD player
  • Daily housekeeping
  • Partially open bathroom

• Single Room, Private Bathroom

  1 Twin Bed

  Internet - WiFi

  Entertainment - Flat-screen TV, premium channels, and DVD player

  Food & Drink - Coffee/tea maker

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • DVD player
  • Private bathroom
  • Daily housekeeping
  • Partially open bathroom

• Triple Room, Shared Bathroom

  1 Double Bed and 1 Twin Bed

  Internet - WiFi

  Entertainment - Flat-screen TV, premium channels, and DVD player

  Food & Drink - Coffee/tea maker

  Bathroom - Partially open bathroom, shower, free toiletries, and towels

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • DVD player
  • Daily housekeeping
  • Partially open bathroom

• Family Room, Shared Bathroom

  2 Double Beds

  Internet - WiFi

  Entertainment - Flat-screen TV, premium channels, and DVD player

  Food & Drink - Coffee/tea maker

  Bathroom - Partially open bathroom, shower, free toiletries, and towels

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • DVD player
  • Daily housekeeping
  • Partially open bathroom

• Double Room, Private Bathroom

  1 Double Bed

  Internet - WiFi

  Entertainment - Flat-screen TV, premium channels, and DVD player

  Food & Drink - Coffee/tea maker

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • DVD player
  • Private bathroom
  • Daily housekeeping
  • Partially open bathroom

• Double Room, Shared Bathroom

  1 Double Bed

  Internet - WiFi

  Entertainment - Flat-screen TV, premium channels, and DVD player

  Food & Drink - Coffee/tea maker

  Bathroom - Partially open bathroom, shower, free toiletries, and towels

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • DVD player
  • Daily housekeeping
  • Partially open bathroom

Guest Reviews

• Verified traveler (4/5): Not worth the money - It was tiny , the light flickered and the blinders where broken in the bathroom so anyone could look in. Also they messed up my other booking for my friends room.
• Keith (2/5): Cheap Hotel - Upon arrival was told that room was not paid for as I had expected they said they had received my card details but had no card processing facilities and I needed to pay the full 10 days in advance in cash that I could go to a teller machine in a nearby service station to make the withdrawal, which I did and insisted on a receipt, I will verify the payment made to Expedia upon my return to Aus. The room had a small Dinning table with 2 three leg chairs which fell over backwards unless weight was put on the seat, the bedroom area had a small square coffee table that one leg had fallen off of and a double bed with 2 very thin pillows there were no draws or clothes hanging facilities. toilet and bathroom were seperate and shared and were clean and tidy. TV worked but took 40 mins to come on
• Verified traveler (2/5): Horrible - Honestly never stayed in a room as bad as this in my life.
• matkustaja (2/5): VÄLTÄ TÄTÄ PAIKKAA!! Avoid this place!! - This hotel is the worse hotel I have ever stayed , conditions of the room is disgusting and toilets too. You can't sleep this place. Terrible noise at nights.No hot or warm water. I would never ever recommend anyone for this hotel.
• Jamie (2/5): - Horrible experience
• robert (2/5): Bottom end accommodation - Dreadful. Yes it was cheap, but dirty, filthy carpet. Shower produced only a low flow of warm water. Bathroom door wouldn't open enough because bed obstructed. Receptionist (pleasant guy) tried charging a higher rate than was quoted. Definitely wouldn't recommend. There are better cheap hotels/guest houses in the area.
• Tina (6/5): - Wasn't as good as expected. Ended up having to share a bathroom/toilet if you want to call it that. No one on Reception when I first arrived, and when they did come through after another customer found them they were on the phone. Room smelt like someone might have been smoking on there, and being a non-smoker didn't find it very nice.
• Steven (4/5): bargain bin of hotels wont stay again - no so good they moved us to a sister hotel and it was not a good experience the shower door was missing and even had plug sockets in the bathroom
• paul (2/5): - The conditions were poor .noisy kids .and the bathroom was filthy
• Emma (4/5): Hotel lejos de Londres - La entrada fue complicada, puesto que habíamos llamado a Hoteles.com para confirmar que llegaríamos tarde y nos dijeron que no pasaba nada porque tenían recepción 24h. cuando llegamos a las 02:30h nos dijeron que teníamos que pagar en efectivo toda la estancia ( 4 noches. 222 libras) para poder entrar, menos mal que había un cajero enfrente. Muy lejos del centro de Londres, hay que coger autobus hasta Stratford (la parada esta cerca del hotel o 35min. andando)y metro hasta el centro, unos 30 min. Nunca habia estado en Londres, pero por ese precio en España tienes hoteles muy buenos.
• madhuri (2/5): Bad experiance - I will highly recomend to not stay in this hotel basic thing which is required is comfortable bed and privacy in this hotel both things are not present. Bed is acctualy whith concave groved matres and we can easily hearand understand the voices from nearby room. Toilets are badly maintained. And room had some smell Carpet is full of dust Over all not value for money go for central london hotels
• Verified traveler (2/5): NEVER AGAIN - ich habe mir für meinen Aufenthalt in London eine andere Unterkunft gesucht, weil ich dort nicht schlafen konnte. Das bezahlte Geld war mir dann auch egal!
• ray Lorraine (8/5): good for price but very noisy - Clean hotel,but the bin wasnt changed during.my 6 day stay,the other guests were very noisy even very late at night,as was the neighbourhood good price clean room bit small very close to lots of shops and cafes
• Verified traveler (2/5): one night . work stopover - terrible place , loads of very loud all night ,music and shouting , dubious people hanging around inside and outside , obvious brothel . very basic , room clean enough , basic , but shared toilet and bathroom disgusting . did not sleep all night , left to go to work at 5 am even though i was not due to start until 9 . never again
• Judith (2/5): Unhappy review - V noisy. People shouting through the night. Sirens outside. Carpet so dirty, didn't want to stand in bare feet!
• Fernanda (2/5): Hotel con cero limpieza - de tan feo lugar decidimos movernos a otro hostal mucho más limpio, más seguro y sin tanto ruido. No lo recomiendo.
• james (10/5): Working in east london - Comfortable stay and nice staff.
• Crystal (6/5): You get what you pay for - The location was good with regular buses going to the Excel centre right outside. The only complaints would be that the room we stayed in had a boiler which made the room very hot - not particularly comfortable in the middle of summer, and that it could be noisy at night depending on the other guests. I stayed here with two others but had I been alone (as a women) I might have felt less safe. The staff were always pleasant.
• Verified traveler (2/5): The Worst - Stayed here on the 29/06/16. Was raided for unknown reasons by the police (apparently it was a prostitution house but I can't confirm that). Might be able to find a story about it on the internet. Room was disgusting, was in one of the basement rooms - mould everywhere, bed was stained and only 1 out of 4 lights worked. Would NEVER recommended. Please, please, please pay more for a better hotel.
• jasmin (2/5): Mouldy, dirty and loud!! - The room was disgusting, nothing like the photos, the bed, the walls and the ceiling all going mouldy. The noise throughout the night, I don't even know how anyone can sleep in this place.
• Verified traveler (6/5): - not bad for the price i paid. near to shops and good transport facilities.
• Verified traveler (2/5): Stundenhotel! - Die ganze nach wurden Verhandlungen vor der Tür geführt... Kein Vorhang!!!
• Anunümus (4/5): Kiffende Nachbarn - Die Zimmer: Das Doppelbett war nur ca.1Meter breit, mit nur einer Decke. Dazu gab es noch ein Stuhl. Mehr passte auch nicht in das Zimmer. Andere Gäste: Es wurde in den anderen Zimmren dauerhaft gekifft und gekocht,sodass das ganze Hotel danach gerochen hat. Manche Damen haben stündlich Männerbesuch gehabt,die sich dann auch sehr oft in den Zimmern geirrt haben, weswegen man nicht viel Schlaf bekommen hat.
• Rohinkumar (4/5): - It is not at all good.
• Verified traveler (2/5): Not what was expected - We were provided with a small basement room, for 2 people, so had no windows. being located right next to the kitchen there was often a weird smell and the air was damp. the room Appeared to have previously had a leaking problem with water damage on the ceiling, whilst some of the furniture was broken. Whilst there was an effort to keep the room clean it still seemed dirty, with multiple stains on the floor, mattress and base of the bed. The check in was fairly quick and staff offered to carry our stuff down the stairs, other than this we had little interaction with them. The Hotel was located quite far from our desired location, thus not suitable for our personal requirements due to walking to save money. Though was located near a range of shops and bus stops.
• Laura (2/5): Worst I have ever stayed in - Shocking. Place should be knocked down Bed was broken. The lights didn't work (any of them ) No remote control for TV and in such a safe location there were safety bars on all the windows. Walls paper thin, so I heard every word of the argument next door at 2AM. I run marathons, and not even I felt like I could run that fast to safety !
• Verified traveler (2/5): Awful place, rather stay the night outside. - Filthy carpets, slamming the doors allnight. Shouting, screaming, prostitutes offering their services when coming back to hotel at night. Couldnt sleep a bit. So if youre in need of cheap prostitute services in a filthy dump, go here. Otherwise avoid at all costs.
• Marc (4/5): Poor hotel - Hotel charged my card 3 times clearing out my bank account, total was £78 hotel took this then took another £78 and a further £360 when chalk aged they tried to deny it, took a whole day of me crashing them to finally get a refund. Room was tiny and in bad condition looked nothing like the pics. Was at front of hotel near reception and it was very noisy and lots of people outside window throughout the night also room smelt badly of cigars even tho it was a non smoking room. Room was even cleaned during my stay despite it being advertised as daily maid service. Only good thing was it was close to where I needed to be
• ALEXANDOR DAN (4/5): - yes I could not sleep, could not hev rest because romanian girls night,hotel customers, slamming doors at 2 am etc.
• Verified traveler (2/5): Possible brothel? - Truely awful hotel. Unclean room. Noise until 4 in the morning. Also pretty sure it's a brothel. Better off sleeping on the tube
• Verified traveler (4/5): Okay when guest expects only basics - Stayed there for one night as I couldn't find anything else in the surrounding area at short notice. It's very basic which is reflected in the price. The initial room given was in the basement (no window) and was smelling of cigarette smoke. After asking for another room I was given a room in the loft which had a window. It's good enough to survive the night and okay for the price I paid.
• Wolfgang (6/5): Praktisches einfaches Hotel - Also wir wurden nett aufgenommen. Der Service war sehr freundlich und half immer aus, wenn man eine Frage hatte. Da ich mit meiner Schwester auf einem Seminar war haben wir gefragt, ob wir ein Zimmer haben könnten mit seperaten Betten. Dann haben die für uns ein anderes Zimmer organisiert, dass leider weiter Weg war. Da uns das nicht so angenehm war. Das wir soweit von unserem Semiarort weg waren, haben wir gefragt für unserer Doppelbett in dem gebuchten Hotel wiederzubekommen. Das hatten die auch wieder möglich gemacht und das ging alles ohne Probleme. Das Zimmer war zwar an 2 Leuten was eng, aber wir waren ja da nur zum Schlafen. Dafür war das Zimmer ganz ausreichend. Man hörte natürlich stark was im Flur so los war. Was aber nicht so oft der Fall war und die nachbern konnte man ein wenig auch hören. Aber im großen und ganzen war ich sehr zufrieden. Für den Preis in Bezug zu anderen Hotels war ich ganz zufrieden. Und am letzten Tag haben wir nach WLAN gefragt und haben dieses auch gratis bekommen für keinen Aufpreis. Was will man mehr ;) Und natürlich die Transport möglichkeiten waren alle in der Nähe. Was sehr praktisch war.
• Marco (4/5): Soluzione economica - Hotel economico ma senza alcun comfort in una zona lontana dal centro di Londra ma servita dai mezzi pubblici. I bagni sono piuttosto fatiscenti.
• Rakebul (2/5): Disgusting hotel - This hotel is the worse hotel I have ever stayed , conditions of the room is disgusting and toilets too. I would never ever recommend anyone for this hotel. It's very healthy place for anyone.
• Verified traveler (2/5): Very un clean , never stay again - Very poor , home smelled of cigerate smoke ,
• Verified traveler (2/5): - My advice is to spend a little more money and stay somewhere decent.
• Federica (6/5): Discreto - L'hotel si trova a 10 minuti dalla fermata metro di Upton Park, è veramente semplice da raggiungere. La zona è molto carina di giorno, ma di notte mette un po' di timore. Una delle cose che ho gradito di più è il market aperto 24h su 24 attaccato all'hotel, molto utile per comprare cibo, acqua e adattatori per le cose elettriche. La camera che ci hanno dato era davvero minuscola, letto matrimoniale attaccato al muro e un piccolo corridoio a sinistra e un piccolo spazio davanti al letto per poter posare le valigie. I bagni si trovavano nel corridoio. Uno aveva la doccia (sporca) col gabinetto e l'altro il gabinetto con un lavello minuscolo, grande quanto una mano, non per scherzare. Se i bagni fossero stati più grandi e puliti, avrei dato un punteggio più alto. Per 3 giorni ci siamo lavati con le salviettine, perché era davvero difficile usufruire dei servizi, non consiglio un soggiorno superiore a 3 giorni. Soprattutto per via dei bagni. Il personale però era efficente, reception aperta 24 h su 24. Il wi-fi è solo a pagamento. In stanza sono presenti asciugamani, TV, saponette, bollitore, tè, caffè e latte in polvere. I riscaldamenti funzionano e sono accesi sempre, ottimi dopo una giornata in giro. La struttura è molto carina. Prezzo giusto.
• Verified traveler (6/5): Sufficien for a few days - Room was basic as reflected in the price, but it was clean and adequate for my needs. The bed clothes didn't get changed in the week I was there and teas/coffee wasn't replaced, neither were towels, but I wasn't bothered by that
• Verified traveler (2/5): Don´t go there.... - Vi havde grundet en forretningsrejse valgt dette hotel, da det var tæt på det område hvor vi skulle være. Ud fra de billeder vi så på nettet da vi bookede, blev vi VOLDSOMT skuffet, og nærmest rystet da vi så hvad vi fik. Værelserne var ca. 2,5 x 2,5 meter store, MEGET beskidte og ulækre. Badeværelserne var små, iskolde og man kunne ikke trække gardinerne for (der var en parkeringsplads udenfor, og vinduerne var IKKE dækket af) Her er der virkelig tale om vildledning af de billeder man ser, og det man får. Kommer aldrig tilbage, og kan ikke anbefale det til andre.
• Ned (4/5): Basic.. - Service was helpful and friendly. Stay was good value.
• János (4/5): A legrosszabb élmény - Hello! Borzasztó a hangszigetelés, fürdés langyos vízben, forró csak a csapból. A fürdősz ajtaja félig nyitható az ágy meggátolja a teljes kinyitástól.Az ágy mérete 1-1/2 személyes, és kialudt kényelmetlen. (Én a párommal voltam) A szoba mérete kicsi, egyikünknek ülni kellett míg a másik elhalad elötte. A szobák elönyösen vannak fotózva, mert élőben teljesen máshogy néz ki. Az ára egy hétre 270-font ami rablás ilyen körülményekhez!!!!
• Verified traveler (8/5): Cheap and comfortable. - I was there for work in Poplar, so this self-contained room was very handy. I was pleasantly surprised by the hotel standard. Having regard to prices, I thought it would have been less well kept. The staff were pleasant and welcoming.
• Verified traveler (2/5): Hotel non recommandé - Quartier de Londres où on ne se sens pas en sécurité. Hotel petit et mal isolé. Salle de bain commune. Notre porte ne se fermait même pas à clef. On a pas dormis de la nuit. N'allez surtout pas dans cet hôtel!
• Verified traveler (2/5): Worst stay in London - Wouldn't go back as very uncomfortable and unwelcoming hotel
• amanda (4/5): Not that good - Room was next door to reception. Could hear everything outside the room and argument in the office...smell of mop bucket in hall was horrible :-(
• Rikke (2/5): Usselt! - Forlod stedet efter 10 minutter! Der kravlede væggelus/bedbugs på sengen, der lugtede grimt og det hele var usselt.
• ALEXANDROS ROMANOS (2/5): DON'T EVEN TRY. SLEEP ON THE STREETS. IT IS BETTER - It was the most horrible experience ever. Very dirty, broken shower, dead bees in the bathroom, rotten bed. The pictures you had here must be photoshopped or something. I took more than 20 pictures just to have proof of the horrible condition if you need to check them. The mattress was full of broken springs. Please DO contact me if you need more info on that NOT VALUE FOR MONEY place. I wanted so bad to get my money back, report it and go to anywhere else!
• Not Provided (2/5): - not very good impression
• Eileen (4/5): Cheap and cheerful, but not brilliant. - Staff were friendly and helped if asked. 3 rooms booked. One one 1st floor stank of smoke - the window was propped open with a glass bottle to facilitate the previous occupants smoking habit. The 2 rooms on the 2nd floor were accessed via a spiral staircase made from plastic and metal, which felt exceedingly unsafe and was very narrow. It was very difficult to climb carrying suitcases etc, and wobbled alarmingly. The floor on the 2nd floor was uneven. The bathroom was clean, but the shower cubicle was tiny. Neither room had tv, or even a kettle. Very very basic - bed, chair, and hooks on the back of the door. The smoke alarm from mine had been removed and was lying on the floor behind the door, which makes me think that this one had had a smoker in it too, and that the floor couldn't have been cleaned in between or it would have been found. The sloping roof meant that I banged my head a couple of times too. The single room was no more than a cupboard really - only room for a single bed and a chair. The bed however was comfortable. I'm glad it was winter though, as there was no blind at the window (in either upper room), so I would have been awake at dawn with the sun shining through in summer.
• Verified traveler (6/5): No room to swing a cat! - No comment
• Paul (4/5): It was ok - Hotel was clean but the noise both inside and outside was a real problem. west ham was a little odd. my room was very small not worth the £95 that i paid
• Sean (8/5): OK if you know what you are getting - This is in an older part of town and it is designed around an old office building (or so it looks). The rooms are very small and akin to a hostel. Most share a bath room. The top floor rooms are extremely small with only a bed and power outlet. But again, they were clean and quiet. So not a bad place to crash for a night. It is the east end so be aware of the neighborhood. As others have mentioned the front desk staff and the cleaning staff are very nice and helpful.
• Hermenegildo (6/5): The room very small - First I have booked for a specific and bigger room through Hotels.com, when I arrived in London I was informed the room I booked wasn't available. Secondly the room I was offered and stayed I could hardly stand up, was very small and the ceiling very low. It shouldn't be a room, it should be a storage place.However the room was clean.
• eric (2/5): Is bad - This is not a class as a room. Service is bad and the the bed room is bad. I will never go back there again
• donna (4/5): Hotel far away - Room very small for a double more a single room. No room to hang clothes up. Bathroom small no room to move. Walls where thin an you can hear people in the next room. Miles from the nearest tube station. Staff say that its 10 mins walk but when we walked it took over 30 mins. Staff need to be more knowledgable about the area when talking to customers. I would not recomend this hotel to my friends.
• Verified traveler (4/5): - Minuscule room. Noisy. No closet. Strict minimum...
• Nasima (4/5): Not suitable for girls on their own. - You truly do get what you pay for. This hotel was very cheap. Had to pay £5 to park the car. Entrance to car park was very narrow so difficult to get in and out. Its shared bathroom and the bathrooms were disgusting. There were signs in the room saying no smoking but the room smelt of stale smoke. The smell was making us all sick. We went as four girls quite late at night and it was quite scary. Lots of people outside. Did not feel comfortable at all. Check out was late morning but we left at 7am because we just couldn't stay there a second longer. No mirrors in the room. People screaming all night and we were there on a Wednesday night. Can hear cars driving past. Would never go back there. But if you want somewhere cheap just to rest the night. I'd recommend for guys. But it didn't feel safe for girls. Could also hear the couple in the room next door having a lot of fun. We certainly were not. Receptionist was nice.
• Verified traveler (4/5): - Very noisy until 2AM
• Verified traveler (2/5): Just Don't - It was horrible, messy room, disgusting bathrooms and unhelpful staff. Loud heavy traffic road all times of the day. Refused to stay more than a night and the hotel will not return the money for the remain nights or get back to listen to the complaints
• Cyclist (4/5): If everything else is booked - Cramped double room, nowhere to even put luggage. Rubbish dumped in car park - guy who runs the yard next door got in a strop about where we parked our car. Had to sweep nails away to avoid a puncture Paper thin walls - could hear guest next door talking on mobile Soft mattress (not in a good way) People smoking in next room even though no smoking rooms, came into our room
• Verified traveler (2/5): Awful hotel! - The blinds were broken so didn't cover the window on the ground floor, TV didn't work, shower was broken. The whole hotel was dirty. For £50 a night it was shocking.
• Caroline (6/5): Nice location, great shops - It was clean and friendly. Will be a nice hotel when the renovation is completed.
• J (6/5): A little off the beaten path. - A little further from central London than I would have liked. 15 min walk to trains, otherwise, transportation good. Staff extremely helpful with directions and amenities, and pleasant. Room simple but clean. Shared bathrooms OK, but showers small with slow drain, clean.
• IAN (6/5): My stay in London - For the soul purpose of an overnight stay the room was ok...clean enough but a little compact,being put in a room at the front of the hotel where people were talking and shouting outside my bedroom window to the early hours restricted my sleep a little... also a bit noisy with the traffic too.
• Steve (8/5): - Overall good
• Suzanne (2/5): Never again - We were on a family trip to London for a few days. This is not what we were expecting. The hotel was a badly converted office building. We had to share two double beds with two grown children. A shared bathroom which was filthy dirty. We had to ask for extra towels. There were no mirrors in the room. Would never visit again. Was more like a hostel than a hotel
• Alexander (2/5): Do yourself a favour an avoid this hotel. - To keep it brief, I would advise spending the extra money to get into a better hotel. While the staff were absolutely wonderful, the hotel itself should not actually be a hotel. The room we were given was tiny, literally in the basement with nought but a double bed. A shared bathroom for the entire building is not enough, I fail to see how the owners think this is a functional set up. We didn't stay the night. We checked out within two hours of checking in and moved to another hotel. Would not recommend.
• Jenny (2/5): Awful!!! - This was the worst placed I have ever stayed in, in London. I already had an issue with this hotel as they originally overcharged me for my bookings, but I noticed this on my cc statement and eventually got my money back. A tiny barren room, next to the front door and overlooking the street. Inadequate window covering that did not block out the light from the street, and even allowed people to see straight into the room at the sides! The hotel is on a busy main road with petrol station on the opposite side. I got no sleep due to the light from the street and the noise from people banging the front door and taking noisily as they passed in and out of the hotel, and from the noise from the street. The receptionist was miserable, and when I wrote to the hotel to complain about my stay they just sent me a sarcastic reply! I have a second booking arranged at this hotel but I have forked out the money to stay elsewhere instead as the hotel will not refund my booking, and I cannot bear to stay there again!!! Just awful!
• cara (2/5): Keep clear - Tiny room with only enough space for a bed which was certainly not a double. No drawers or wardrobe just a hook on door so had to live out of suitcase. No place to put suitcase but on floor and step over it. On ground floor and no privacy in bathroom looking to car park as blinds incomplete so had to put a cushion in window. No shelves, unit or hanging space in bathroom for toiletries. Shower did not drain so standing in dirty water. very noisy and could clearly hear conversation next door and in corridor. Area quite scary at night. When complained effectively told too bad. After a couple of days Had to ask for waste bucket to be emptied, toilet rolls and fresh towels. TV working intermittently. Need I go on. It was like a hostel. Cleanliness issues too. Why is Expedia advertising this place?
• Verified traveler (6/5): - Clean, close to buses. Great value for money.
• miss (2/5): - Was given a room, so small broken bed base, and bathroom door would'nt open as bed was in way..terrible state. so got another room, a bit bigger with access to bathroom, hotel looked nothing like pictures on website and was dirty, bedding was stained! no toilet roll so was given napkins by reception! heard doors banging all through early hours... on the plus side staff were lovely but to be fair that was it!
• stay away (2/5): Disappointed - Booked a single en suite room BUT got a small room in a basement NO TV NO ENSUITE NO WINDOWS
• Verified traveler (4/5): - Not a place to stay for an extended time or with family. It's pretty much a step up from a hostel but not a hotel by any means.
• Verified traveler (6/5): Everything under one roof - I'm not about to rave about this hotel as there were a couple of negatives, but for the price, it was good. We paid extra for a private bathroom but you can go cheaper and use the shared bathroom. There is a community kitchen should you wish to use it, also daily housekeeping and someone at reception at all times. The rooms are a little small but that could've been because we had an ensuite not a shared room. Very continent however, only a 6-7 minute walk from with Plaistow or Upton underground station with a 24 hour shop next door should you need anything. Would definitely recommend for anyone wanting cheap accommodation in London.
• Nathe (8/5): Ok for a night - Clean and comfy, but hear every movement of fellow travellers and have to wait for a bathroom

Photos