Aqua Village Health Resort & Spa

Location: Caldas S. Paulo, Oliveira do Hospital, 3400-521, Oliveira do Hospital, PT

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Full-service spa
• Nature reserve
• Newspapers in lobby (surcharge)
• Electric car charging station
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Sauna
• Designated smoking area
• Concierge service
• Picnic area
• ATM/banking
• Hiking/biking trails nearby
• Library
• Safe-deposit box at front desk
• Multilingual staff
• Porter/bellhop
• Full-service spa
• Meeting rooms
• Wedding services
• Tours/ticket assistance
• Wheelchair accessible parking
• Snack bar/deli
• Turkish bath/Hammam
• Free self parking
• Newspapers in lobby (surcharge)
• Electric car charging station
• Nature reserve
• Banquet hall
• Wheelchair-accessible van parking

Rooms Available

• Deluxe Apartment, 1 Bedroom

  1 Queen Bed

  678-sq-foot soundproofed room with a balcony

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, bathrobes, and slippers

  Practical - Phone, safe, and desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Bedsheets provided

• Premium Apartment, 2 Bedrooms

  2 Queen Beds

  969-sq-foot soundproofed room with a balcony

  
  

  Layout - 2 bedrooms

  Relax - Private hot tub

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, bathrobes, and slippers

  Practical - Phone, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 6 (5 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Private spa tub
  • Free cribs/infant beds
  • Bedsheets provided

• Premium Apartment, 1 Bedroom

  1 Queen Bed

  592-sq-foot soundproofed room with a balcony

  
  

  Layout - Bedroom

  Relax - Private hot tub

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, bathrobes, and slippers

  Practical - Phone, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Private spa tub
  • Free cribs/infant beds
  • Bedsheets provided

• Deluxe Apartment, 2 Bedrooms

  2 Queen Beds

  861-sq-foot soundproofed room with a balcony

  
  

  Layout - 2 bedrooms

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, bathrobes, and slippers

  Practical - Sofa bed, phone, and safe; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 6 (5 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Sofa bed
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• Joana (9/5): -
• Carlota (9/5): -
• Cintia (10/5): - Espaço incrível para descontrair na natureza. Passa um rio no hotel onde se pode andar de canoa. Apartamentos muito confortáveis e espaçosos. Pequeno almoço excelente com vista natureza. Adorei e recomendo
• Hellestoe (9/5): -
• Maria Inês (10/5): Fantástico - Adorámos a localização, as instalações e simpatia dos funcionários. As piscinas magníficas, água muito quentinha e sem restrições para crianças. O pequeno-almoço fantástico. O restaurante e bar magníficos. Os quartos estavam um pouco quentes, mas resolvemos abrindo a janela.
• André Arrojado (10/5): Soberbo para Relaxar com Requinte - Simpatia dos funcionários no cuidado ao cliente, comodidades, vistas no local, muito bom pequeno almoço, zonas exteriores muito bem cuidadas, excelente local para relaxar e muito bem explorado, piscinas com água realmente quente mesmo no exterior, a voltar certamente.
• Sara (10/5): -
• Murteira (9/5): - De tudo. O quarto, a localização, as piscinas, o staff, o pequeno almoço. Sem dúvida que a localização, envolvência, serviços e o staff de todo o hotel são Fantásticos! Quando chegamos o funcionário Leonardo foi extremamente simpático, ajudou-nos com as malas e explicou tudo o que necessitavamos. No pequeno almoço também são extremamente atenciosos, explicando toda a oferta. Os pratos quentes são feitos na hora e levados a mesa. Muito bom! Não foi que não gostassemos, são apenas sugestões. Deveria existir rolo de cozinha ou alguns guardanapos descartáveis nas cozinhas dos quartos, tal como existem as cápsulas de café (uma pequena quantidade apenas para haver essa opção). As almofadas não eram do melhor conforto na nossa opinião e a temperatura do quarto era demasiado quente, sem a possibilidade de baixar nos termostatos, havia uma programação central para a altura do ano em que se fazia sentir frio para aquecimento e não havia a possibilidade de baixar, só mesmo abrindo as janelas. Relativamente ao preço, achamos que o preço praticado pelos quartos já é considerável, os preços do restaurante e do bar e do minibar eram excessivamente altos. Mas a comida, se for como no pequeno almoço, deve ser maravilhosa.
• cátia (8/5): -
• André (9/5): - Comodidade do quarto. Manutenção dos espaços verdes e das infraestruturas do resort. Excelente pequeno almoço. Optimo para uma escapadinha a dois. Nada a apontar.
• Sónia (10/5): -
• Centre (10/5): - Tout était parfait : lieu magnifique personnel charmant et eau thermale incroyable
• Joao (10/5): -
• Rita (10/5): -
• Joana (7/5): - A excelência de todo o staff. Simpatia e disponibilidade. Acesso ao SPA pelo exterior. O bar precisa de melhorar.
• Jacquie (8/5): - Comfort of room. Excellent breakfast Drive from the main road is difficult
• Manuel (7/5): The spa and staff won the day. Was expecting more value for my money. - Excellent and attentive staff. Nice indoor and outdoor pools, there is nothing quite like being outside in the heated pool with the sun in your face. It only misses the mark of perfection by the fact that they aren´t interconnected. Very beautiful location, by the river Alva and surrounded by hills. Breakfast was disappointing for a five-star hotel, they could and should do better, even though the staff was excellent. There should be vegetables on the buffet and more options in the kitchen. The bread should be a lot better considering the location (the serra da Estrela bread is legendary) They didn´t have complementary iron and ironing board for guests, the only way to quickly iron a single shirt was to pay 5.5 euros. No complementary charging for PHEV and BEV for guests. The restaurant Roots is a grossly overpriced mess, even though the staff was excellent. The mattress and pillows were not very confortable.
• Yoseanny (10/5): -
• Maria (8/5): -
• Daniel (8/5): -
• Luis (10/5): -
• Aurora (9/5): -
• Fátima (8/5): Uma paragem para relaxar bem sucedida. - Adorámos a localização, o ambiente, a envolvente, as ofertas para relaxamento como o SPA e a Massagem. Adorámos a simpatia e profissionalismo dos funcionários. O colchão não foi confortável, provocou muita dor nas costas. O isolamento acústico do quarto, ouviamos tudo o que os hospedes do lado diziam, bem como os barulhos no corredor. A temperatura no quarto, de noite, era pessima. Tivemos muito frio, o AC só funcionava para frio, o que não nos permitiu aquecer o ambiente. O horário de encerramento do bar para serviço de petiscos era muito cedo (18h30).
• João (5/5): - Manque de propreté de la chambre et de la piscine.
• Asaf (10/5): Beautiful place, great staff, spacious room - Super friendly staff, great foods on the restaurant, beautiful room Nothing :)
• Sara Margarida (9/5): - Comodidade e piscina interior Piscina exterior semi coberta a água estava fria. Alguns detalhes do hotel.
• MonicaMatias87 (8/5): -
• Rita (10/5): -
• Fabricio (10/5): -
• Rita (9/5): -
• DAVID MIRRA (10/5): -
• Maria (9/5): - Pequeno almoço. Piscina interior. Quarto. Posto de carregamento elétrico excessivamente caro. Serviço de quarto demorado.
• Jorge Álvaro (9/5): Gostava que o SPA tivesse mais oferta - Restaurante Área envolvente reduzida
• Sara (7/5): -
• Diamantino (8/5): -
• Ricardo (10/5): -
• Ricardo (10/5): Simplesmente fantástico - Quarto grande e cómodo. Estacionamento gratuito. Spa com ótimas condições. Funcionários simpáticos. Áreas privadas e comuns muito limpas. Grande espaço exterior para lazer. Preço justo.
• Adriano (10/5): -
• patriciamsantos (9/5): Comfort, Relaxation and Amazing Views - The location is amazing and the atmosphere at the hotel is great! Perfect to relax as a couple, and also great for families (they have a kids room with toys, games, and even an inflatable!). Breakfast is really good as well, and all staff is SUPER FRIENDLY! We stayed at a superior room with a bath at the balcony and it was totally worth it! Could have more veg/vegan pastries options for breakfast. Also, you have to walk outside to go from the SPA/Pool to the rooms, which with kids is a bit of a work.
• Sergio (9/5): -
• Fenna J (6/5): Leuke accommodatie - De locatie.. en de goede service Het ontbijt viel ons tegen. De drukte hadden we niet verwacht, veel kinderen ook..
• JOSE ANTONIO (7/5): Le faltan muchos detalles de 5 estrellas - El personal . Los baños de la habitación
• Augusta (10/5): -
• Vânia Salgado (8/5): -
• Sandra (9/5): -
• Eunice (10/5): Incroyable - Magnifique hôtel ! Personnel aux petit soin ! Nous avons passés un très bon séjour!! À très bientôt. L’emplacement est très isolé c’est dommage
• Elizabeth (10/5): Relaxante - \Um resort com instalaçoes modernas, auto sustentável, atendimento excelente, apto super confortável, cafe da manha muito bom. A unica coisa que nao gostei foi que as formigas tomavam conta da mesa de jantar se voce deixava xicara com cafe, refrigerante sobre ela.
• Hugo (10/5): -
• Celia (8/5): -
• Kenneth (8/5): - Fantastic facilities and peaceful location. Restaurant and service was a bit hit and miss
• Jorge (9/5): -
• Clayton (10/5): - Beautiful place to relax highlight of our trip
• Valter (10/5): - Tudo impecável e funcionários extremamente simpáticos
• Cláudia (3/5): - O Rio perto Piscina. De spa não tem nada
• Miguel Alexandre Ferreira (10/5): -
• Andrew (9/5): -
• Alda (10/5): - Spa sensacional. Disponibilidade e gentileza dos funcionários. Beleza local. Limpeza e instalações. Ótimo pequeno almoço e restaurantes.
• Marcela (10/5): -
• Martin (10/5): -
• Rye (9/5): - Lovely location on the river with shade when it’s hot. Particularly liked the free-to-use SUPs.
• Julia (10/5): Exceptional -
• Trey (10/5): - Great staff, comfortable digs
• Laura (5/5): Despite a beautiful room, we were disappointed - The apartment was comfortable and spacious, and the tub on the balcony was lovely. We appreciated having a gym (although it has no mirrors). The staff were pleasant and helpful. We were provided a terrific charcuterie board and wine as a welcome gift. The other guests were mostly families with small children. They were in every pool area (including the spa pools), the bar and of course the restaurant. Diapers were changed on chaise lounges. Children’s music from electronics overpowered the background music in the restaurant during breakfast. One child was coughing on the food at the breakfast buffet. There is even a children’s bouncy house in the cinema. Of course, families are entitled to holiday stays. We were just surprised at the number of children at a spa/wellness resort. Their presence inhibited our use of the pool and spa areas and interfered with our efforts to focus on relaxation. We were happy that we had only booked one night. Also, the spa services were mediocre and not worth the price, even with 30% off with pre-booking. We do not think that the facials and massage we experienced were done at a professional level.
• Sara (9/5): Superb -
• Francisco (10/5): Amazing Short Stay - We liked absolutely everything about this stay. Some of the best staff I've seen working in a Hotel, always looking to make our experience more enjoyable. The hotel, its surroundings and the facilities are very well put together, the warm swimming pools are amazing to relax in, the walks by the river, etc.... The rooms are spacious and have all the necessary amenities as the photos show. Will surely come back. Nothing to note.
• Nelson (9/5): Superb -
• Nuno (4/5): Disappointed with the Spa and room dynamic, but happy with the service and food - Food, service and balcony jacuzzi. What saved our stay was the food and some staff members service. Apart from that, nothing in the 2 bedroom serverd to hang the robe, coat, or wet clothing inside. The bathroom has just two hangs to hang the towels, and so much wall available. The shower had limestone and some brown (rust?) think on shower floor. The mattress was not a 5 star mattress, specially for a family apartment of this price. The water is amazingly hot and you can control the temperature very well. We had a welcoming snack board which was good but after lunch I don't appreciate cheese with chorizo and bread. Amazingly glood pumpkin marmellate though. The spa was a big disappointment, the water had chloride flakes floating, very dark Turkish bath and sauna, and hair cap is mandatory for the pool, although we didn't see any mention on their website and we looked for it. Also photos on their website suggested is not needed. The pools were so small that didn't take a crowd for them to be crowded. The space outside near the river was awesome, but imagine gets crowded in the summer. The food was great and the staff were proper 5 star. Although we don't enjoy too much perfume. I would say it's a 4 star spa hotel with a service that exceeds expectations. Did I mention the food was great? Congratulations to the chef. The spa and room were very disappointing.
• Francisca (10/5): Exceptional -
• Iris (10/5): Nice hotel on the river - We had a room with a view to the river, which was beautiful. The room was comfortable with a kitchen and a nice balcony.Breakfast was very good and dinner was good. There were no place to hang the towels .
• Alessandro (9/5): Superb -
• Rui (9/5): Superb -
• Angela (10/5): - The resort is amazing! I loved the calmness. The outside pool had a perfect water temperature. The SPA pools were a bit too hot and the water is too deep, not ideal for small people. I loved the relaxing area next to the river. The massage was also amazing. The staff was lovely. I had dinner in the Root restaurant, my dish was good, especially the caldo verde. My mum, who can’t it spicy and is lactose intolerant had a dish which was visually close to a fast food plate and also the taste of the meat was horrible, very dry, we were expecting more creativity from the chef, also we waited 90 minutes for the dishes. Breakfast was delicious!
• Nuno (10/5): Excellent stay, congratulations to the General Managent and TEAM!!!!! - We loved absolutely everything. The staff are very professional, helpful, nice at all time. The facilities are very well maintained and the services allow us to enjoy the stay in family. Very relaxing days Nothing to register
• Boaz (10/5): Exceptional - Beautiful location, great facility, very welcoming staff.
• Manuel (9/5): Superb -
• Paula (9/5): Superb -
• Giovanna (8/5): Very good -
• Enikő (10/5): Exceptional -
• Jonas (8/5): Pretty good but would knock down a star - Pretty good, relaxing location. Lots of activities available onsite. Room was very good overall. Pretty good sound insulation considering most of the guests had kids - including us! Staff is very, very friendly. Great for families - and we’re pretty picky We stayed for 4 nights. Breakfast: plenty of offer but I wouldn’t say it’s on par with other 5* hotels. Toasts offered were dry, bread didn’t seem fresh. Mini breads were great though. Not enough labelling on food. Room: the apartment we stayed in was very decent but it didn’t feel 5*. Cupboard doors were crooked, shower mixer was working in the opposite way, hot gave us cold, cold ran hot water. This stuff can’t happen in these sort of hotels.
• Rogerio (9/5): My favorite place to unwind and contact with nature - Great location in a green area plenty of trees and overlooking a very clean small river. Electric car charger. Very decent restaurant with a good chef and very nice and attentive staff. A small spa near overlooking a grass covered sun deck. No relevant negative issues. Very pleasant in every aspect
• Kateryna (9/5): A wonderful place - cozy, stylish, friendly - This is a charming place in general, the staff were particularly pleasant and sweet, we loved their hospitality a lot. The nature and the river, also all the facilities (benches, hammocks, etc.) are very well thought. Ah, the food was very nice too. We loved our stay, thank you! A few small things that could be improved: 1. in a room to put something at the entrance to hang jackets on; 2. maybe have some sources of drinking water around the territory and in the gym- fountains, bottled water, etc. 3. More indicators where the entrance to the restaurant is))
• Tiago (9/5): Superb - The Spa is excellent The cinema room was closed
• Timothy (10/5): Exceptional - Great water facilities Cost of extras like massage very high
• Bruna (9/5): Superb -
• Mafalda (9/5): Superb -
• Almeida (8/5): Very good -
• Caro (10/5): Exceptional -
• Sandro (9/5): Superb -
• João (10/5): Exceptional get-away location. Come rain or shine. - Great spa with an indoor thermal pool, exceptional service from all the staff, amazing location + facilities. The breakfast was also fabulous with a large buffet selection as well as freshly cooked options. Comfy beds, well equiped kitchen and living room. Nice details like a robe for our toddler + courtesy slippers. Lovely welcome pastries offered in our room as well as hassle-free addition of an extra guest and late checkout. The buildings are separate so you need to walk outside, potentially in the rain, to get to the spa, bar or restaurant. It would've been nice to have a nespresso coffee maker in the kitchen. Some minor things that need maintenance but only if you're paying really close attention.
• Yosef (10/5): we will surely come again, an amazing place for relaxation - the place is quite with a little creek running near it , the rooms are specious and the hotel stuff are amazing. breakfast is a treat and the restaurant is great.
• Jennifer (8/5): - Spa-Bereich ist ein wenig in die Jahre gekommen und das Angebot könnte abwechslungsreicher sein. Die Außenanlagen sind gut gepflegt und bieten ausreichend Rückzugsmöglichkeiten zum Entspannen. Die Zimmer (ist natürlich geschmacksache) sind sehr dunkel gehalten. Das Personal und insbesondere die Küche waren super.
• Sanne (8/5): Very relaxing stay, hotel is really nice, but not completely blown away for what you pay for it. - Amazing location, good facilities, clean apartments. Nice pools and riverside. The restaurant is too expensive. The staff is really friendly but a bit young. A coffee machine in the appartements would be nice.
• Maria (10/5): Amazing property for a relaxing stay. - Amazing helpful staff, great pools and thermal spa. Room was very large spacious and had everything you need. Excellent breakfast selection. So relaxing.
• Tehila (10/5): Exceptional -
• Jacqueline (10/5): Lovely place with helpful staff. - We had a lovely stay. All staff were helpful and friendly, a big thanks to Ricardo that was amazing since we arrived and gave us tips of places to visit in the area. Overall we had a lovely stay, thanks.
• Mário (6/5): Avaliação de uma Experiência - O Hotel tem um excelente SPA:altamente recomendável. O Restaurante podia ter outra (melhor!) relação preço/qualidade
• Ilya (10/5): Exceptional -
• Paulo (9/5): A great place to kick back and relax! - the heated pools were excellent for the kids! bad luck with some loud and inconvenient guests…
• Marta (9/5): Superb - amazing staff, always able to support. the location is perfect, only nature even waterfalls.
• Peter (10/5): Exceptional -

Photos