Best Western Gardendale

Name: Best Western Gardendale
Address: 842 Thompson St, Gardendale, Alabama, 35071, Gardendale, US

Location: 842 Thompson St, Gardendale, Alabama, 35071, Gardendale, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Escape to Best Western Gardendale, where comfort and convenience blend effortlessly!

Recreational Amenities
Dive into relaxation with our outdoor pool and stay fit at our well-equipped fitness center, ensuring both your body and mind are rejuvenated during your stay.

Comfortable Accommodations
Unwind in one of our 29 modern, air-conditioned rooms featuring plush pillowtop beds, flat-screen televisions, and refrigerators for a home-like experience. Stay connected with complimentary wireless internet access.

Convenient Amenities
Start your day with our complimentary full breakfast and take advantage of a business center, dry cleaning services, and free self-parking for hassle-free travel.

Experience the charm of Gardendale and all its attractions. Book your stay at Best Western Gardendale today!

Important Information

The seasonal pool will be open from April to September.
Up to 4 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Amenities & Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Outdoor pool - seasonal
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Free wired internet
Wheelchair accessible parking
Braille or raised signage
Free self parking
Computer station
Free full breakfast
Health or beauty spa nearby
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible fitness center
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site

Rooms Available

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, safe, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Desk chair
King Suite with Sofa Bed - Non-Smoking

The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
Standard Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Iron/ironing board, safe, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Desk chair
Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Desk chair
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, safe, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Desk chair
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Desk chair

Guest Reviews

Villei (10/5): Everyone was polite, professional, and helpful. The room was very clean and comfortable, and the facilities were excepti - So quiet and peaceful Nothing
Taesha (5/5): -
Jason (8/5): - The bathrooms were OK, but there was mold around the bathtub and one sode was in need of repair. The beds were OK, but as many pillows there were they were all too firm for my liking. There needs to be softer ones.
Sarah (8/5): -
Michael (8/5): Great location - The breakfast was amazing they had everything When the pool wasn't open yet so that sucks other than that I don't have nothing bad to say
Mike (10/5): Very private secluded hotel - Hidden gem
Heather (10/5): - Super clean great staff no bed bugs like the Fairfield inn at fultondale Beds were a little worn out
Antaysha (1/5): I’ll never stay here again. - The location . The tub was dirty, one of the bed had no covers on it & the staff refused to give us cover for almost 20 mins. The power went out and took several minutes to come back on, the card machines were down all night, and the tv took hours to reprogram.
Bobbie (1/5): -
ALONZETTA (7/5): -
Wise (9/5): -
Michelle (9/5): -
Gary (10/5): -
Willie (10/5): - Good
Willie (10/5): -
McDevitt (5/5): Better options in the area - The breakfast selection was pretty good, and everything was fresh and clean in that area. We were in town for a softball tournament and the location was a nice 5 minute drive from the complex which was nice. This hotel is pretty run down. It was mid April and the temps were in the high 80's and the pool looked like a swamp. They said they don't open it until June which is crazy for the south. There were buckets collecting drips of something from the ceilings in the hallways. The sink in our room was all cracked. The bathroom ceiling had paint peeling and the tub was stained. We had to ask for bedding for the pull-out couch even though we had the king room reserved with 3 people. I probably would not stay here again.
Molly (1/5): -
Barbara (9/5): We will definitely stay at this location again; great rooms for the price! - Very nice rooms, clean and they had a great breakfast! One of the mattresses needed to be replaced. It was broken down on one side.
Rodney (5/5): - The hallways smelled.
Misty (7/5): - Staff was very friendly and the free breakfast was delicious! The jacuzzi tub was smaller than expected and the free shampoo, conditioner and baby wash bottles in the shower were empty. The outside pool was green and not cleaned in a very long time. It was not usable.
Roxolana (10/5): - The hotel was very clean with friendly staff. The breakfast was very good with a great variety like eggs, sausage, biscuits, cereal, waffles, and really tasty yogurt.
Billie (2/5): I never made it I didn't stay there and my money got taken off my card anyway -
Alexis (5/5): - Bathroom was dirty, hair all in shower.
Greg (8/5): - Price Could have been cleaner. Elevator was loud
Katina (3/5): -
Jeff (8/5): Things was good - Good Nothing
bllewis90 (10/5): A Great and Memorable Hotel Stay - Our experience at this property was exceptional in ALL aspects. No complaints whatsoever! It was quiet, clean, well furnished, comfortable, all TV channels available, fridge, microwave, convenient power outlets and USB ports, hair dryer, ironing board and iron, coffee maker and more. Friendly and helpful staff, but one of the most impressive benefits, other than reasonable cost, was the exceptional included breakfast! Mary provided a variety and quality of choices such as we have never seen before! Kudos to all.
Tonya (1/5): -
Jeremy (8/5): -
Tekesha (10/5): -
Tearra (5/5): - The room was clean and stocked. Upon checking in, I was told I would be charged a $25 holding fee and it would be returned to my credit card. Ok, thats fine but this should be stated when making reservations. My problem is with housekeeping. Why ask what time your customs will be checking out, when housekeeping comes around three hours before checkout knocking and opening doors they know customers are in? This makes no sense and is absolutely unnecessary. Thank goodness I had my latch on the door. And no I should not have to put the privacy sign on the door nob. They have a list of which rooms are occupied so why come and bother someone hours before checkout.
Shernae (6/5): -
William (10/5): -
Courtney (10/5): -
Romesha (1/5): Never going back to ANY BEST WESTERN - The water was hot Customer service sucks. We went swimming. I asked for more towels and staff asked me to swap the used towels in order to get clean ones. Also, I noticed on SUNDAY that I had been Charged 3 times. I spoke with staff about the charge. And nothing happened. Now it’s 6/5/25 I’ve been charged twice $146.80. I called yesterday and was given a bullshit explanation. This is a huge inconvenience.
James (8/5): -
Eddie (9/5): Very comfortable. Thoroughly enjoyed - Great staff. Very friendly Ptac unit would not bring temp down in room
Ronjenika (10/5): Amazing - I love the location I love the jacuzzi n the room everything was amazing I’ll be back soon
Shon-Maree (10/5): -
Lacey (10/5): I would recommend. - Breakfast was good with a variety of choices. The breakfast staff person was very friendly and helpful. The location is in an excellent area. The mattress on my bed was extremely soft. I needed more firmness.
William (10/5): -
Lacey (10/5): - Loved location. Didn’t do breakfast.
Joanna (10/5): - Nice clean room. Comfortable bed.
brianca (9/5): - Everything was great
Campbell (10/5): - Seems to be a family-run business. Keys kept going out.
Will (10/5): - the bed was extremely comfortable. I was very impressed.
Larhondra (10/5): -
elizabeth (3/5): - My non smoking room smelled terrible..elevator was scary
Tae (10/5): -
Patricia (8/5): -
Donnetta (10/5): -
Stay36905061958 (10/5): Great hotel - This hotel was very clean the breakfast was good with a variety of quality food choices. This hotel was in a good location.
Mark (8/5): - The scrambled eggs are cooked Hard as a rock.
timothyhG6242YS (10/5): Great stay - Wonderful staff very helpful very friendly an always there to answer your questions would absolutely recommend this hotel
shamika (8/5): -
Dietrich (5/5): Decent - Quiet Smell and tub was cracked
Michelle (7/5): -
Sharon (10/5): - The room was very clean and the bed was very soft. Staff was courteous. We’ve stayed here before and will probably stay here again. Would recommend.
Mark (5/5): this property needs some Manegment detailing. - The gravy and biscuits are good. The Gentleman at the front desk did a good job. The 1st room we had was 80 degrees, the 2nd room had hair in the sink & shower also we had no soap in the shower dispenser. the Eggs at Breakfast are hard as a rock.
Sandra (8/5): - The facility was nice as was the staff however when we went to take a bath a dirty wash rag had been left hanging on the shower head.
Steven (4/5): - Breakfast was good. Pool was filthy, bathroom was disgusting.
Kristina (8/5): - Room was just what we needed. A little outdated but bed was comfy. Breakfast was okay but service was excellent. We just needed a quick stay and I would go again.
Bruce (10/5): - Room was very clean and comfortable. Hotel is very convenient to the interstate but tucked away in a quiet area so that you don't have traffic noises all night. I would definitely stay here again.
Robert (10/5): - Lovely room
Matthew (8/5): Not the best but not the worst. - Rooms were a typical hotel room. Pull out had no sheets on it and the mattress had stains. Bathroom had no exhaust fan and would steam up quite easily. King bed felt like it was worn down on one side (TV Side) and felt like I was sleeping on cinder blocks. There was a musky smell in the room. Hallways were hot and muggy with other guest leaving their personal belongings in the hallways (Soccer Cleats) all night making the smell even worse. It was a place to sleep and that's about it.
Gary (4/5): - Breakfast was poor. Extremely limited selection and two of the four breakfasts had no eggs. Other similarly priced hotels have a much better breakfast variety included.
Diana (6/5): - Nice staff, clean, uncomfortable beds, out of towels.
Elizabeth (1/5): -
janet (4/5): - Heat didn't work, I'm sensitive to light blind curtains will not close completely
marta (6/5): - Hidden but still had noise from freeway.
Wanya (8/5): - Very helpful staff
Johnny (10/5): - A nice quite place situated in the woods
Toungette (10/5): -
Robin (2/5): - Immediately had safety concerns bc property isolated on a dead end street. The front desk employee was friendly, but check-in should have been quicker bc I was the only one at the desk. Upon opening the room door, the odor slapped me in the face. It was warm, musty, dank, & the carpet next to the bed was damp. There was a broken fingernail & a pubic hair on the toilet set. Stayed long enough to reserve a room at another property. Left key in front desk key drop off bc no one was at the desk. The other customers were loud in the hallway & could hear others through the wall. Checked out within 30 minutes of checking in
Dan (6/5): - Musky smell throughout the motel. Room door dragged on floor so it couldn’t be opened all the way. Vanity area was very dark. Room was very humid even with the air conditioning on. Staff was very nice.
Brian (4/5): Not Up to Speed - The hotel sign was out, so we weren’t totally sure of the place when we arrived. The first room had no hot water, so we had to change. The second room was okay, but the dispensers in the shower were empty and there was only one very small soap bar. This was a disappointing stay and we would not recommend it.
Gil Sharifi (5/5): -
Thuy (4/5): - This hotel was old and dirty.
N3578JTbrandonr (2/5): Horrible I would rather stay in my car than ever.Stay here here again - This place has the most unprofessional employees.The most nastiest Rooms They double charged my card and it took 30 days to get my $140 back then. They charged a $100 because my wife had an accident and got blood. On one towel of theirs
Cristey (10/5): Great pass through stay - Verry helpfull ar gront desk is laminated paper with places that deliver to the hotel. Quick check in. We had an issue with the people above us jumping around late but the staff was quick to take care of the issue and was so apologetic.
Julio (8/5): -
Stanley (1/5): - It is in a nice location surrounded by trees When you book a room for 3 people you would expect both beds would have bedding. The pull out couch was a bare mattress. I went to the front desk to ask for bedding, I was told they were full and did not have "extra"sheets. This would not be extra. They told me they had nothing for the bed for my daughter. I had to provide that myself. What kind of hotel does not have sheets for the bed? There is also a terrible smell of mold and mildew that set off my allergies. The entire place has a terrible smell of mildew. There was not a phone in the room. Everything was bare bones. No extras. Just a mildew bed.
Richard (6/5): - First room we were given hadn’t been cleaned. They swapped us to another room next door. Went to the pool and no towels, after we were told the pool towels were at the pool. Went back in to get pool towels and was given ONE. “So sorry, that’s all we have” is literally what I was told as I was being handed the towel. Breakfast was typical hotel
Samuel (6/5): Don’t do it. - When I arrived at check-in, there was no one at the desk, me and another guest waited 5 to 10 minutes before someone showed up to check us in. I tried calling the property. The phone rang, but nobody answered. The cell phone in the room look like it had food stains all over it and nail polish spilt on the floor by the bed. The bathtub is cracked. The bed was OK, but that’s probably the only thing.
Peggy (8/5): - Convenient and quite
Thomas (8/5): - Being in the pool with just myself and my daughter. We enjoyed being able to spend quality time together before school starts back. Saw trash in corners of the room. Popcorn. Also the drawers had trash from other people whom stay led prior.
Vicki (10/5): Exceptional - Excellent service. Breakfast was very tasty. Hard ti foind.
Jennifer (6/5): - I liked the property. It sits away from the freeway and in a wooded area. It was nice and quiet. The room was extremely clean the hotel was clean the issue was the unit did not cool very well in the room and it's summer time. The breakfast was good.
Elizabeth (9/5): Quiet restful evening. - Quiet, no traffic noise. Close to restaurants and shopping. It was not marked, no Best Western signage. We weren’t sure we were in the right place.
Sharon (3/5): Was happy to check out. - The staff was very friendly and helpful. The rooms need updates such AC units and plumbing clean out to drains.
Pam (10/5): Exceptional -
Avory (2/5): - Out dated. Door barely closed. Did not feel safe. Charge to check in early even by 20 minutes. Lights are dim. Just wasnt pleasant.
Ethan (4/5): Disappointing -
Janet (8/5): Very good -
Shane (6/5): Maintenance needed. - Only had one ice machine and it was broken. Faucet dripped all night. Sink drain stopper did not work. There was hair all in the bathroom. Tried to call the desk and the phone did not work.
Maddox (10/5): Exceptional - Everything was amazing
Sarah (6/5): Adequate for a short overnight stay - Location was just what we needed for a two day road trip. Rooms felt outdated and smelled a bit musty. Our smoke alarm was beeping and the hotel employee had no idea how to fix it so he ended up having us just disconnect it.
Dustin (10/5): - Smooth Check in
Leonard (10/5): - Well managed properly.
Sydnee (8/5): - Beds were ok. Elevators need updated. Fine for a few nights stay!