Best Western Sundowner

Name: Best Western Sundowner
Address: 125 Overland Trail, Sterling, us

Location: 125 Overland Trail, Sterling, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Year-Round Indoor and Seasonal Outdoor Pools
Enjoy the best of both worlds with our indoor and outdoor pools, perfect for relaxation or a refreshing swim any time of the year.

Complimentary Hot Breakfast and Free Wi-Fi
Start your day right with our delicious hot breakfast, and stay connected with our high-speed Wi-Fi, all included with your stay.

Convenient Amenities and Nearby Attractions
From the fitness center to the sun terrace, we offer everything you need for a comfortable stay. Explore the nearby Overland Trail Museum and easily reach Denver International Airport.

Experience comfort and convenience at Best Western Sundowner Sterling. Book now for an unforgettable stay!

Important Information

Please note, guests must be at least 18 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Heated pool
Outdoor furniture
Fruits
Shallow end
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Access to nearby outdoor pool
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Private picnics
Reception hall
Exercise/lap pool
Secured parking
Swimming nearby
Bulk dispenser for toiletries

Rooms Available

Deluxe King Room with Spa Bath

The double room provides a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Wardrobe or closet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Desk, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
Standard Room, 1 King Bed, Non Smoking, Hot Tub

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Free local calls, queen sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Desk, safe, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 King Bed and 2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
Two-Bedroom Suite - Non-Smoking

The suite features a tea and coffee maker. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Toilet paper
Deluxe King Room - Non Smoking

The double room provides a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Dining area
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Queen Room with Two Queen Beds - Non Smoking

The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe Family Room

The family room offers a tea and coffee maker. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
King Room - Non-Smoking

The double room offers a tea and coffee maker. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Dining area
- Wardrobe or closet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Larger King Room - Non Smoking

The double room offers a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
King Room with Roll-In Shower - Mobility Access/Communication Assistance

The double room features a tea and coffee maker. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Alarm clock
- Wardrobe or closet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Queen Room with Two Queen Beds - Non-Smoking

The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access

Guest Reviews

Jordyn (10/5): -
Paul (8/5): Good for one night stay - Convenient location, friendly staff Breakfast at minimum
Angelina (7/5): -
Therese (9/5): -
Diane (10/5): - Everything Nothing
Cynthia (10/5): Comfortable quiet - Staff friendly and professional Nothing
Raymond (10/5): It was a short but wonderful experience! Thank you so much! -
Lisa (10/5): -
Cindy (8/5): -
Pam (9/5): Very comfortable! - I love the convenience of the first floor rooms with a door that opens right to your vehicle.
Patty (9/5): - Fitness room, large room size, clean, fridge, but most of all I was thrilled to be steps away from Tesla charging. You should promote that, it’s a huge advantage to those of us with electric vehicles Outdoor keypads not working
Kate (8/5): Great stop on a long road trip - Dog friendly and great areas to walk the pup ($30 fee); appreciated the work out room. Breakfast was decent, green Chile sauce was a nice touch. Hallway noise carried into the room.
Angie (10/5): -
Jessica (9/5): - The staff was super helpful, friendly, and overall made our staff easy-breezy. We were so surprised in the morning to find the continental breakfast was actually one of the best we’ve experienced.
Camper39047510019 (10/5): Always Top Notch!!! - Angel is always very helpful and happy to help. The lady that takes care of breakfast does a great job and is always professional and helpful. Love staying at this hotel.
Christine (8/5): -
Donna (6/5): - Room was clean. Older place that has had work done. Parking area wasn't great and had poor lighting. Breakfast was standard and ok. Nothing great there either. Overpriced. Won't stay there again but ok for one night.
Jason (2/5): No locals Policy unexpected after booking already - Safe enough
Wayne (7/5): -
Michael (6/5): - Look this is a ok hotel but it is old and the ratings on line of 10/10 must be wrong. It is more of a 8/10 at best considering the price. The second room we got was clean and the TV offered many different options. The first room was not as nice and the AC smelled like sour milk but they moved us. It’s ok but price should be comparable to super 8.
Christine (6/5): Comfortable, but needs some attention. - The grounds were kept up nicely. Bed was very comfortable. Key card did not work in outside entry. The bathroom fan not working. Shower caddies for shampoo etc.. empty. Shower made an intermittent screeching noise. Hot tub covered up. Comfortable stay, but could use some attention.
886karmenc (6/5): Shabby - I guess for the price and the reviews, I thought this place would be better than it was. It's pretty shabby inside. The carpets and furnishings need major updating. This isn't the only Best Western branded hotel that is like this, so it must be a problem within that chain. There are 2 other hotels right across the street from this one. There is a nice enough breakfast buffet (I wasn't hungry, not their fault) and the employees were nice. Very quiet and unimpressive town but there were gas stations and it's pretty accessible to the interstate. The hotel has 2 floors and no elevator. I was on the 2nd floor, not super fun to haul your stuff up and down the stairs either. Shout out to the housekeeper who was coming into work I think and asked me if I needed help carrying my stuff down the stairs (younger girl, early in the morning on a weekend.) Very nice of her to care.
jennifertV3715XJ (10/5): The Best place to stay - The best place to stay. Friendly staff,great breakfast and clean rooms..the only place I stay in Sterling. I have stayed there at least 3 times a year for 5 years.
Enrique (10/5): - Best hotel in sterling.
James (1/5): This moldy old rat turd should be condemned. - I loved how they covered up the scent of all the mold with detergent. Three days later I am still physically sick from my stay at this hotel. My room smelled like an old dish rag by the morning ( after the febreze wore off) All metallic surfaces were rusting. This property is owned by a hotel group from a third world country. Spend your money elsewhere. This place is gross.
Sylvia (10/5): - Clean facility, friendly staff, huge room with space, comfortable bed & pillows, good breakfast & close to everything.
Gregor F. (9/5): -
Rene (8/5): - Breakfast was very good. Room was very humid and smelled funny.
Mary Kay (10/5): What a little gem! Clean, really helpful staff. - The property was spotless. The rooms were lovely, opening to a patio or deck looking out onto the huge pool.
Kristine (8/5): - Stayed the night and slept well. The breakfast is impressive.
Monica (7/5): -
Nate (10/5): - Great customer service
Pasquale (10/5): - Check in was EZ.Ample parking and rooms have both front and rear entrance ways
Cyndy (10/5): -
Patricia (10/5): - Loved the room. Staff was great! Breakfast was yummy… waffle makers!
Melina (8/5): -
Roxy (4/5): - Older property. Just an average stay for a quick one night stop.
Ron (4/5): - Breakfast appears to be an inconvenience to them! Lacking options, utensils, attention! Landscaping appears to be forgotten also, almost looks abandoned. I have stayed at nicer, less expensive hotels in Sidney
Mohamed (8/5): - Nice quiet hotel in good location
Donna (10/5): - Mattress sagged in when i sad down. I like bar next to toilet and tub.
RaeLynn (8/5): - The hotel is pet friendly and in a good location for walking the dog. The staff was very friendly and helpful. The room was nice and clean. There were no towel racks in the bathroom and the water pressure in the toilet and sink was very low.
Veniamin (5/5): Не очень чисто, бассейн грязный, завтрак нормальный. - Завтрак. Бассейн очень грязный.
Katherine (4/5): - The property is really run down. Chain fences in the parking lot. The curtains were taped to the wall. Broken tiles on bath tub.
Earl (3/5): - Bed was comfortable. Smelled musty upon entering room. Shower walls had several pubic hairs. Sink couldn't drain. When I pulled up on the stopper, it was covered with a disgusting brownish yellow sludge. TV was stuck on one Spanish-speaking channel.
katie (10/5): Great family road trip stop - Great stop for a family on a road trip indoor and outdoor pool open late and early. Awesome breakfast in the morning. Would recommend for anyone with kids.
Cory (10/5): - We really enjoyed our stay! From the warm and welcoming check-in to walking into a clean, comfortable room where we slept soundly, everything was wonderful. Breakfast the next morning was fantastic, and the overall hospitality and cleanliness truly stood out — something we don’t often experience as much as we’d like in our travels. We also had our little dog with us, and the staff was so kind and sweet in acknowledging her. We have nothing but praise. Thank you for such a great experience!
karen (8/5): - More like a motel, not hotel, but the breakfast was wonderful !
JESSICA (10/5): - There is an outsode and an inside pool, pets are welcome, the breakfast is amazing. We love this hotel. This is thebonly place we stay in Sterling. We go toad hunting on the property when the sun goes down and walk across to the river when the sun is out. The staff is always so kind..our favorite place!
timothy (6/5): -
Kiddissa (4/5): - While it is clear this hotel is needing updates and the hallway of our room smelled musty, we decided to settle in and enjoy the concert we visited for. However, after the rain we noticed the carpets were wet, as were the ends of the drapes, and the musty moldy smell was now far worse and more than we could tolerate. The night auditor was kind and moved us to the only other open room on the second floor after confirming with her manager that they KNEW of a leak "in a room in that 1st floor area that maintenance dried the carpets from earlier". Im not convinced we weren'tjust placed in a wet room knowingly! The new room did smell much better but had dirty floors with visible crumbs, and a sink that barely drained, alongside one bed that was insanely firm and the other, softer bed, had a big dip in the middle. It was a disappointing experience to say the least, especially with the cost of the single night. We did ask for and receive a late checkout to enjoy the pool a bit, snd breakfast was fine. Staff was nice, but the hotel and cleaning needs some true work for this to be worth the stay. Finally, it's good to know there arent taxis or ride sharing apps in Sterling, so if you pregame and dont have a designated driver, you're walking.
Stephen (8/5): Overall Not bad. - Overall, not bad. It was clean and the bed was comfortable. Only issue was the AC unit in the room (107) was clicking constantly. I assume it was every time the compressor kicked on or off. Irritating. Breakfast was OK. If the bacon was any thinner it would have been paper.
Cori (10/5): - The rooms were good. The staff was very friendly.
Nora (6/5): - The shower was too slippery and needed grab bars. Needed USB ports for our electical devices. Comfortable bed!
Kelsea (10/5): Wonderful comfortable stay - Clean Nothing
Christine (8/5): Clean - Clean room Soap dispensers not filled and working properly. In rush in am and asked for some small bottles so no one would have to enter our room. None available. Keep some on hand for this situation.
Rodney A (2/5): - The AC unit made so much noise that my wife used ear plugs, unfortunately none for me. Hardly slept at all, sounded like a semi was coming in at times. Constant ugly loud noise. You didn't notice it until tv was off and quiet. Terrible, i do not believe that this is the 1st complaint. Body wash empty along with 4 kleenex and no spares. Never, ever again. All money should be refunded
Tasha (7/5): Good -
E5002FWstevenw (10/5): Great place - The stay was comfortable the room great. I will say the bed was a little soft for me, but with that said I my ti.e there was great. The people working were all friendly the breakfasts were very enjoyable. I want to say to everyone thank you for a great weekend .
Verified traveler (6/5): Need new matresses - Beds caved in in the middle and were terribly uncomfortable
Steve (2/5): - This was one of the worst places we have every stayed. Room 118 had a bad smell, no body wash in the dispenser and the tv remote was worn out. We couldn't control the power or volume. We had to do it directly on the tv. The beds were absolutely horrible. My husband laid in his bed and he sunk! He looked like he was in a taco! He tried to fill in the hole with the extra pillows, but that didn't work. He ended up sleeping in my bed which also had the "v" problem and I had to have a leg or arm wrapped over the side to hold me up or I would roll down the hill. I hope all the rooms aren't this bad.
Glenn (8/5): - Nice place. Close to attractions and downtown.
Sherri (10/5): - This is our 3rd time staying here overnight on our road trip from Arizona to Iowa! We love the pool and the rooms are super clean! Excellent staff! Always go over the top to help make your stay comfortable!
Gabriel (4/5): - Clean
JerriAL1 (6/5): Comfortable stay, great staff & ammenities - We booked a one night stop here while traveling. The hotel could use some TLC on the outside - curb appeal, general upkeep and modernization would be helpful, but the service was great, the room was spacious and comfortable, the breakfast was excellent and the price was fair. They offer nice amenities with both an indoor and heated outdoor pool, fitness room, guest laundry, cookies & tea/coffee/water in the lobby near the front desk, and complimentary hot breakfast. Rooms on the main floor have direct outdoor access from the parking lot which is nice if you have heavy luggage or more than one overnight bag. Dinner recommendations from the desk staff were excellent. We used points to book our room as Best Western Loyalty Points Members and received a welcome bag with water and snacks which is always appreciated. We slept well and woke ready for the next day’s travels.
N6909KXjenniferc (10/5): Great review - ⭐️⭐️⭐️⭐️⭐️ Such a perfect stay! I booked a king suite with a jacuzzi and it was everything I hoped for — clean, comfortable, and such a relaxing vibe. The room was spacious and the jacuzzi was the perfect touch after a long day. The staff were all incredibly friendly and welcoming, which just made the experience even better. I genuinely had a blast staying here — from check-in to check-out, everything was smooth and easy. If you're looking for comfort, great service, and a little pampering, this Best Western is 100% the place to go. I’ll definitely be back! 💛🛁
Jackie (8/5): - A lot of litt
Lee (8/5): - Good location for us when we come to Sterling for annual family reunion.
Peter (7/5): Good -
Winter (10/5): - great staff! super sweet and helpful. made the whole stay :)
Mike (10/5): Older property well maintained. - Perfect location for what we were wanting to do. Beds were comfy. Breakfast was very good. They even had green chili so we could smother our eggs. This property has an indoor pool and a beautiful outdoor pool as well nicely maintained. Just know that if you stay on the second floor, you have to drag your bags up the stairs as they do not have an elevator. It’s an older property built back in the 50s probably but it’s well-maintained.
Hilary (3/5): I would not stay here again - Staff was very nice Room smelled terrible, like old smoke. Old carpet and furnishings. Could feel the springs in the mattress popping up. Did not feel safe. The outer doors were just open, so people could just come in & out from the street.
Edward (10/5): Exceptional -
DAWN (8/5): - Registration knew I was disabled with a service dog but did not tell me I had to go up flights of stairs due to no elevator. Bed had plastic encasement and sheet would not stay on so we were sleeping on plastic. NOT GOOD. Also, the only option on TV was Direct TV. Remote barely worked and TV froze up when it rained.
Patrick (8/5): - Stopped there for a single night on our west coast to east coast road trip. Hotel needs some work and refresh. But overall super quiet and comfortable. You must love brown carpet. Great areas around the hotel to walk your dogs.
Gary (10/5): - *
kels09 (8/5): Good option in Sterling - We appreciated the large room and range of breakfast options. There are only two floors, but no elevator. It seems to be an older hotel that could use some updates but staff were very friendly and helpful. We enjoyed our stay and would go back again.
GlobeTrotting648887 (10/5): Customer service like no other! - We needed a late night overnight stay. We researched during our drive. Read reviews, checked prices. Called BW and spoke to Ryan. He was amazing. Gave us our choice of rooms pointing out how we could save $ and showed us the room upon arrival before any charges incurred. And since there was no elevator, he helped carry out luggage! Made sure we had fresh coffee in the lobby and engaged in very nice conversation. The world needs more people like Ryan. Thank you Ryan and BW for truly putting your customers first!
John (9/5): Roomy, clean and comfortable room. Excellent breakfast selection and adequate seating space. - Great room and location near access for an interstate traveler. With the family room, had more space than what is typical. Older style motel yet updated and clean. Comfortable beds and room was quiet. Excellent continental breakfast and spacious seating area. Nice motel layout and able to walk to nearby attractions or services. Close to town services and stores that may be needed.
Valerie (8/5): Very good -
Inspire432854 (2/5): Scary experience - Came down to the breakfast area to use the restroom as to not wake my friend. The door was locked and I could tell the lights were out. Had a staff person come to unlock the door, as she began to open it, an arm reached out and grabbed the door shut! My adrenaline shot through the roof.. The staff person seemed very alarmed but said it wasn’t the first time this has happened to her! She said the homeless people will stay overnight in the bathrooms sometimes. Brutal for her and obviously I’m paying over $178 to stay here only to be freaked out by someone who stayed here for free. The hotel in general is unkempt, water empty in exercise room. Our room smelled of an animal’s accident as well.
barbara (6/5): Some good,mostly bad - We booked thru hotels.com and had ask for 2 simple accommodations, i didn’t expect all 3 to be meet but was a bit surprised there was an excuse for why not a single one was met. Weasked for any of these if possiable for various medical issues,1- a joining rooms with other family( they could only get us same floor)2-bottom floor ( no,one room only left on bottom floor 3- no outside patio door( couldn’t do that either) so we ended up with an upstairs room,no patio,a downstairs room with patio,with a handicapped traveler it spoiled most of the fun.The pool was awful no clorine and reeked! We still can't get the smell out ofour clothes and had to shampoo hair 3x to 4x before it went away.The breakfast was great,staff was friendly and rooms were large and clean.would stay again next travel but would like to at least feel like they tried to meet our accommodations:( Oh i was also charged twice for my rooms but the hotel staff was able to fix that right away.
Diane (8/5): - Stayed 5 nights. First thing I noticed was strong musty hotel smell. The room was mostly dark without lights being on. Quiet most of the night, a plus. Never used the pool. Washer and Dryer availability Greatly appreciated. The curtains were torn and got caught up in the outer door often. Water pressure was not great. Had to flush toilet multiple times to get rid of toilet paper. Breakfast menu was very good!
Gail (8/5): Good hotel for a road trip. - The hotel was just what we needed for a one night stay on our way home.
Linda (8/5): - Everything was good, except they put us across the hall from where the kitchen does the preparing for breakfast in the morning. The gal came in at 4:00 AM and it was pounding on stuff and make it really loud for the two days we were there. They need to learn to shut the door to that room. I will never use room 110 again I do like the hotel though it’s clean and the people there are friendly.
Verified traveler (8/5): A very nice BW - This is a very nice Best Western and right off the freeway. I was traveling with a dog and loved that the ground floor rooms had exterior doors. Made for easy access to outside and super easy loading in of all our paraphernalia. The area is a little weird: across the street from a gas station where long haul trucks apparently rest. Took the dog for a walk down the road where there's a huge cow pasture on one side and a small mobile home park on the other. The street was surprisingly littered. Too bad, it was kind of a pleasant walk otherwise. But the hotel itself is perfectly nice and there are lots of Door Dash options for food. Breakfast was typical.
Mark (6/5): - Had to change rooms as it was dirty and smelled bad. second room was better. Breakfast was good and area had good facilities for travel
Shanna (8/5): It was ok...... - It was fine. We were put in a handicap room for some reason so the vanity was really low etc. Hotel seems dated. Smelled like maybe the pool when we went in but found the pool is outside. Strange. The ice machine/laundry room smelled like sewer. Bed was comfortable.
Jennifer (10/5): Exceptional - Clean, comfortable, priced right, safe.
Stergie (8/5): Very good -
Craig (4/5): BOOK DIRECTLY AT MOTEL IT'S CHEAPER THAN GOING THROUGH BOOKING.COM~ - I have reached out to you, Booking.com. YOU overcharged for the hotel room and the attendant at the motel let us know. It is pretty bad when their rate is cheaper than booking.com. Having paid you before I got there, there was nothing I could do. But you guys can. I should be reimbursed and I will pay the motel directly! I am very upset. I was informed I was overcharged over the regular room rate, even without a AARP or senior discount. Wasn’t even offered that in the booking! I would like to receive a full refund for misrepresentation of what you do! You clearly took advantage of a senior elderly person. If I don’t receive a full refund I will contact my my credit company. In advance thank you!! RuthAnn’s iPhone Didn't know there was an outside Patio door. The light in the bath room was so loud you couldn't remain in there for very long. The noise level outside was constant semis coming in to the business that sounded like it was attached to the motel. Very loud.... hard to rest! The ONLY GOOD THING AT THIS PLACE WAS BREAKFAST! I WILL BE WATCHING MY CREDIT CARD FOR A FULL REFND.
Timothy (10/5): - Nice place to saty
Kipp (7/5): Good -
Suzanne (5/5): Passable - Breakfast was good. Smells, very dirty.
Lammers (8/5): Very good -
Debra (10/5): - Our stay in Sterling was comfy and cozy with a great breakfast in the morning. We also found a walking path just a short distance away for stretching our legs before turning in for the night.
nicole (10/5): - Loved it
Z2589RPjessicam (10/5): Great family hotel - Traveled with kids. The fastest hotel check in ever since they have the option to pre check in option. We had the family suite and it was large and spacious for all 5 of us. The staff were so nice and the breakfast was… AMAZING! We booked this same day and were very impressed.
Joe (8/5): Above Average ! - The facility was obviously a little older and remodeled. Everything was great, don’t get me wrong, but the room just had an odd old smell to it. Just the smell of the room. Everything else was truly great.
Dohman (7/5): Good - Breakfast was great The room needed more attention. Drapes old and partial down. Bathroom could be cleaner.
Rhonda (9/5): We will stay here again. - Good parking. I can’t think of anything.