Best Western of Alexandria Inn & Suites & Conference Center

Location: 2720 North MacArthur Drive, Alexandria, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Solarium
• Non-smoking throughout
• Private check-in/check-out
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• 24-hour security
• Security alarm
• Key card access
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Reception hall
• Swimming nearby

Rooms Available

• Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking

  The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Refrigerator
  • Microwave
  • Toilet paper

• Queen Suite with Two Queen Beds - Non-Smoking

  This suite has a sofabed, desk and TV. Not a pet friendly unit.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  2 Queen Beds

  Internet - Free WiFi and wired internet access

  Entertainment - 50-inch TV with premium channels

  Food & Drink - Mini-fridge, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free long-distance calls, queen sofa bed, and iron/ironing board

  Comfort - Air conditioning and heating

  Accessibility - Lever door handles

  Eco-friendly - LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Free Local calls
  • High-speed internet access
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • LED light bulbs
  • Lever door handles
  • Desk chair

• Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  2 Queen Beds

  Internet - Free WiFi and wired internet access

  Entertainment - 50-inch TV with premium channels

  Food & Drink - Mini-fridge, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, free toiletries, a hair dryer, and towels

  Practical - Free long-distance calls, iron/ironing board, and desk

  Comfort - Air conditioning and heating

  Accessibility - Lever door handles

  Eco-friendly - LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free Local calls
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • LED light bulbs
  • Lever door handles
  • Desk chair

• Standard Room, 1 Queen Bed, Accessible, Non Smoking

  1 Queen Bed

  275 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 50-inch TV with premium channels

  Food & Drink - Mini-fridge, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Free long-distance calls, iron/ironing board, and desk

  Comfort - Air conditioning and heating

  Accessibility - Roll-in shower

  Eco-friendly - LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Free Local calls
  • High-speed internet access
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • LED light bulbs
  • Lever door handles
  • Desk chair

• Queen Room with Two Queen Beds

  This room features a desk, TV and telephone.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• King Room - Atrium View

  Featuring atrium views, his room has a desk, TV and telephone. Not a pet friendly unit.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• King Room

  This room features a desk, TV and telephone.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Queen Room with Roll-In Shower - ADA

  Featuring a roll-in shower, this room includes a desk, TV and telephone.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Adapted bath
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Atrium View

  Featuring atrium views, his room has a desk, TV and telephone. Not a pet friendly unit.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• AJ (6/5): -
• Lana (1/5): -
• Cobb (7/5): -
• Natalie (5/5): Definitely not worth the money we spent to stay there - This hotel is one we stay at often but I think we will be choosing a different one from here on. Ever since they started remodeling it the hotel has gotten worse Whoever is in charge of the remodel needs to be fired. The charging ports don’t work. The toilet paper holder is put in so crooked that the toilet paper roll just falls off when you want to use it. The mat in the bathtub was halfway glued down and ripped, and the faucet knobs came off the wall when you’d go to turn the water on and off and the swimming pool was so cloudy. You couldn’t even see the steps.
• Holli (10/5): -
• zulema (5/5): - The rooms are old and musky smells
• Sylvia (5/5): Ok - It was ok. Hard to get to if you didn’t know the area You could not see the room number by the door of each room. It was pouring rain and that made it worse.
• Renee (1/5): -
• Dakota (8/5): - Rooms and breakfast Nothing
• Nona (10/5): Enjoyable. - Ease in booking. Breakfast was better than more than I expexted.
• Trinity (5/5): If it wasn't for all of the noisiness and broken hot tub, I would've given a 5 star review. - I liked the friendliness of the staff and the comfort of the bed. The breakfast had a variety of options. The noisy refrigerator and A/c unit, the hot tub wasn't hot, the TV only had basic channels, and my sink stopper was messed up and made a mess.
• Rochelle (10/5): Enjoyed my stay Ms.Kelli was very helpful upon arrival - The staff was VERY COURTEOUS and helpful During mid hours you had off the morning you a a couple making extremely loud but staff did take care of it
• Brittney (5/5): Won’t stay again - The area due to where we had to go The room was not as clean the tub was still dirty had to put a towel in it to shower with a broke low water pressure shower head
• Marisa (9/5): -
• Kaycen (4/5): - Breakfast Dirty
• Cody (7/5): -
• Andrew (1/5): Horrible but everything else was booked - Nothing property was out dated and didn’t offer WiFi in the room The room was in a rundown building behind the May property that was very sketchy. Could have been cleaner there were toe nail clippings on the for by the bed.
• Sandy (10/5): -
• Floyd (10/5): Great Stay - Clean, comfortable, economical, great location. Bathroom sink poor water pressure.
• Alejandra (8/5): -
• Talaya (10/5): Cleanliness, great breakfast, love the access to the pool, and friendly staff - Cleanliness, great breakfast, love the access to the pool, and friendly staff Everything was fine to me
• Keomi (10/5): -
• Brittany (1/5): Horrible - I disliked the property of the staff and cleanliness. The shower knob was broken, they only had enough wash clothes for two when asked they told me wait. No new bed sheets was available
• Laurie (9/5): Nice place - The indoor pool The loud music
• Mark (10/5): -
• Marquisha (8/5): -
• Angela (3/5): - The breakfast was nice. The indoor pool my kids liked. The rings in the toilets. The first room I checked in to had plumbing issues in the tub so I had to move to another room. They had to change my room three different times after that due to house keeping not having the rooms clean. I had to do a lot of up and down stairs to find a room that was clean. That was very upsetting to me especially after driving all day to get there I was just ready to rest.
• Troy (6/5): Room was acceptable but rest of property needs attention - Convenient Lacking on upkeep in general
• Ron (8/5): Despite the service issues that we had in the very beginning, I would say the customer service was great and the atmosph - Which generally liked everything about the hotel, the continental breakfast was ample. It was clean and within the restrooms they had options like conditioner, shampoo, and soft body washes. Notably, comfortable pillows with beautiful and welcoming decor.. The only issue of concern was that check-in time was 4 PM and by the end of our two days day our checkout time should’ve been similarly close for at least by 12 noon. Our door cards stopped working by 10 AM on the day of our checkout. Also, our check-in time was an hour later than expected. A System mass text may be considered to send out to folks who have reservations for a particular day that check-ins wil be affected and or possibly delay due to unforeseen service issues. Our check-in time was supposed to be by three, but it was extended until four.
• Antonio D (4/5): - Location was perfect for my needs With reservation I requested a walk in shower and an extra pillow due to my husband's disability. Upon arrival they gave me a room with a tub without grab bars. They were unable to give me the room I asked for. I also had to remind them about an extra pillow, which I received on the 3rd nite of my stay.
• Ott (9/5): - Indoor heated pool was a big hit with grandchild. Room was nice. There is no way to watch TV in the living room. I requested a remote but never received one.
• Carnell (1/5): We got there she was screaming at us and let us check and then gave us a fake number to her manger … let us bring all ou - The lady at front desk was real rude in arriving to property . We did not even stay Never clean
• Jackson (8/5): Enjoyed the full breakfast buffet and the room - Breakfast was excellent 👍 everything was nice Room was nice also like the indoor Rooms.
• Jenae (10/5): -
• Andrew (9/5): - Very comfortable bed and enjoyed my stay although it was short.
• Demarius (10/5): -
• Scott (6/5): Staff and breakfast were good, location was convenient to everything - Convenient location to everything for the event i was attending. Lobby entrance was bright and inviting Strange layout for rooms. Definitely an older hotel that has been heavily renovated. No elevator. Our first room had a dead bedbug under the mattress sheet. It was also not very clean. The clerk promptly gave us another room
• Nico (8/5): -
• Perry (8/5): -
• Terrace (1/5): Not happy about room placement every visit - Breakfast was great I'am a black male age 69, the last three visit there was for a king room, my wife and i was put upstair on the very end in the corner. This weekend visit we had a suite, once again we was put at the end on the back. reservation was put in six week ago for a pool side suite for three days for my wife birthday.
• Emilee (1/5): Will not be back - Mold in room. No clean towels when requested. Everyone was waiting. Never got any. Room smelled like smoke when you walked in.
• Keasia (9/5): -
• Alisha (7/5): It was ok - The location and the staff was nice The Hester wasn’t pushing out heat. It only had one trash can in the entire room and it was in the bathroom. No phone in the room. The bed was uncomfortable and the pillows was small,
• Joshua (10/5): Wanderful stay and the workers made you feel at home - The indoor pool and the breakfast was amazing The pool hrs should be a little more laxed as in maybe allowing swimming at night unless you get loud then your out of the pool. Some people all the want to do is swim in the quiet night
• Juston (10/5): -
• Crystal (1/5): There were no towels we had to buy some , the air vents was sweating so the room was moist, the room keys stop working a - The location A lot of things
• Terrace (3/5): last 2 stays have to change room mold in ceiling and running toilet and this weekend wet sheets - Great
• Rose (10/5): Great - The breakfast was fabulous! They had everything!!!
• DEEANNE (8/5): -
• Alisa (10/5): -
• Lorna (9/5): In town for death of a family member - The staff was very friendly. It was a beautiful hotel.
• Dekeysa (10/5): -
• Joel (10/5): Comfortable room. - Comfortable and clean room. Good breakfast.NN Not applicable.
• Madeline (3/5): - The property located was great @ the workers was great, just one was very unpleasant @ caught attitude when we asked her for roll of towel paper because we was out@ small towels, because when we arrived all we had was big towels only. I felt this was unfair.
• Asia (8/5): -
• KBrafford (10/5): -
• Carol (10/5): -
• NoCo Travellers (10/5): Great stay! - The staff were friendly and helpful. The room was comfortable. The breakfast was a great spread! Fantastic hotel; will be staying here again.
• Leighann (10/5): -
• Benavides (6/5): We will likely not return due to the cleanliness of the room. - We enjoyed the large property, the indoor pool, and breakfast. Cleanliness of the room. There were ants coming out of the shower faucet, and they were on the nightstand near our bed.
• Ashanta (4/5): -
• Joel (10/5): - Breakfast was great. Room was clean and comfortable.
• Mitzi (10/5): - Pool and hot tub Plus the wonderful staff Also very clean I give a 10 star for this Best Western center of Alexandria ❤️ No complaints 👌 Everything was perfect
• Jada (10/5): -
• Katherine (10/5): Perfection! - Great experience overall! Will definitely stay again! N/A
• Erika (7/5): The room was okay, but it wouldn't be my first choice if I had to stay again - 1. The consumer service provided by Kelli, the front desk worker who checked me she was very nice and friendly. 2. The bed slept comfortably. 1. Having the water to remain in the tub while taking a shower. 2. The parking lot was under construction I guess, so the parking wasn't good. There was a lot of motorcycle riders staying the hotel, so they took up most the parking as well as cones blocking the parking near our rooms. 3. The trash not being emptied daily or dirty towels being replaced with clean ones- Having to go to the front desk to ask for clean towel 4. No Signs to let guest know where breakfast was being served, Finding the place after being told was still hard.
• Ann (2/5): Not pleasant and will not stay here again. - Convenience to location of my meeting location. Noisy, outdated, had to request cleaning and or daily towels. Outside of bldg. was littered with trash
• Lacey (9/5): I enjoyed my stay here and would definitely stay again. - The rooms were very clean, a little small but that was fine cuz we were hardly in there anyway. My kids loved the indoor pool which was very clean and fun. And I can’t say enough good things about the staff at this location. Everyone I dealt with was super nice and helpful. The outside of the property isn’t very appealing but overall I don’t have any complaints about this place.
• Anna-Margaret (10/5): -
• Rhonda (10/5): -
• E Victor (9/5): Quick overnight of the highway - Friendly staff. Clean. Everything worked.
• Lopez (8/5): Perfect for family quick stay with great breakfast selection - Great family environment The room remote didn’t have batteries. The shower shampoo conditioner and soap dispenser were close to empty and the toilet had potty inside.
• Brittney (7/5): - Breakfast was great. The bed was not that comfortable, and the pillows were half the size of normal ones. The coffee machine in our room spit white crust on over the coffee pod as it dripped. We threw that coffee out.
• Monica (2/5): -
• Anna-Margaret (10/5): - Loved the convenience of the location, cleanliness, Queen Suite was perfect for our family. Excellent breakfast 👌
• Carrie (10/5): -
• Miller (1/5): It’s was not good at all and it was my worst stay of all - Pet friendly and friendly guess overall they stay was ok I did not like the front dest worker she had nasty attitude when we asked for towels and tissue. Also the kids were having fun in pool the closed it down at 8:44 when it closed at 9pm because of a nose complain from a guess kids were having fun and that was not cool. Then i was in room 320 the people directly up above me was running and stomping all night long none stop after we made a noise complaint . Me and my husband and kids were woke up 4 am due to nosiest and was running in the hall -way and i spent good money on my room . I have got made 5 room with y’all this probably be my last time even come there the service was unacceptable
• Amitria (9/5): -
• Gary (8/5): Would stay here again. Best breakfast out of about 15 motels we stayed at on our trip. - Room was clean and comfortable. Breakfast was above average for selection and quality. A little dated.
• Deborah (8/5): - Location Hard to locate room need more signage.
• Diane (8/5): Overall stay was good with the exception of the plumbing issue in the bathroom shower. It didn’t work but was resolved i - Location Difficulty finding the rooms, need more signage and better directions.
• Billy (10/5): - Was nice and clean. Staff very friendly and helpful.
• Nicholas (2/5): - Would not give a refund for a room that was not used people at front desk was rude
• Randall (2/5): - Bed bugs roaches and no running water! They verified it and still would not refund our money! Had to get another hotel room on top of it in middle of the night after getting bit and to wake up not having water! Absolutely disgusting & horrific! This place needs to be shut down! After booking in line and coming from 9 hours away I realized it was not safe & dirty but figured we were only sleeping there and to deal with it until we ran into that nightmare. When we left it was scary a guy was sitting outside our room without any shoes on Expedia would not refund our money either! Such a disappointment
• Rodney (2/5): - Wouldn’t let a homeless person stay there
• Shaun (2/5): - Expedia messed my reservations up now. I can’t get my money back.
• Clark (10/5): Short - Ms.Keli was very helpful and friendly
• Karla (10/5): - Acceso
• Mason (7/5): Good -
• Patricia (8/5): Good place to stay - First night there was water leaking in the room in early am. But in the early morning when I alerted staff I was able to move to a good room for my second night.
• Dekeysa (10/5): -
• Roy (8/5): - Late on turnover for check in by 2hrs. Property needs alot of updating. Half of it looks abandon .
• Jason (6/5): - Not what I expected for the price
• Lillian (4/5): -
• Barton (10/5): It was great - The King rooms overlooking the atrium Nothing
• Shakayla (10/5): - Exceptionally clean, breakfast was awesome if I could give 100 stars I would. This will definitely be a hotel I will reuse in the future
• Debra (10/5): - N/a
• Doug (4/5): Clean and comfy room but no hot water. - Breakfast was good. No hot water in the morning.
• Ericka (6/5): - WiFi did not work in our room.
• Gregory Williams (8/5): - It was great Nothing

Photos