Best Western Northgate

Name: Best Western Northgate
Address: 6450 Metral Drive, Nanaimo, ca

Location: 6450 Metral Drive, Nanaimo, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Free WiFi and Daily Breakfast
Enjoy complimentary WiFi and kickstart your day with a delicious continental breakfast at Best Western Northgate. Each guest room comes equipped with a microwave for your convenience.

Comfortable Rooms and Amenities
Relax in rooms featuring a flat-screen cable TV, coffee maker, and en suite bathroom with free toiletries. Indulge in a hearty breakfast spread including waffles, fresh fruit, and pastries.

Convenient Facilities and Nearby Attractions
Take advantage of the fitness centre, free parking, and on-site laundromat. Explore nearby attractions like Vancouver Island University and Woodgrove Mall just a short drive away.

Book your stay at Best Western Northgate for a delightful and convenient experience!

Important Information

Please note, pets are only permitted on the first floor. There is construction happening outside the hotel between the hours of 8:00 PM and 6:00 AM Sunday through Thursday. This is happening from now to 15th September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request

Rooms Available

Queen Room with Two Queen Beds - Ground Floor/Pet Friendly

The quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed
530-sq-foot room with a balcony/patio

Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, safe, and iron/ironing board
Comfort - Air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Desk chair
Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed
500-sq-foot room with a balcony/patio

Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and desk
Comfort - Air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Sofa bed
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Desk chair
King Room with Sofa Bed and Balcony

This room features a kitchenette, balcony, 32-inch flat-screen TV and a coffee maker.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
King Room with Balcony and Kitchenette

The double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious double room features a tea and coffee maker, a safe deposit box and a balcony. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
Queen Room with Two Queen Beds with Balcony - Non-smoking

This room features a kitchenette, balcony, 32-inch flat-screen TV and a coffee maker.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
One-Bedroom Queen Suite with Two Queen Beds with Sofa Bed and Jetted Tub - Non-Smoking

This room features a balcony, 32-inch flat-screen TV and a coffee maker.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
One-Bedroom King Suite with Sofa Bed and Balcony - Non-Smoking

The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite offers a tea and coffee maker, a safe deposit box and a balcony. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
King Room with Sofa Bed and Kitchenette

The well-equipped kitchenette has a refrigerator, a microwave and a tea and coffee maker. The triple room features a safe deposit box. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
Queen Room with Two Queen Beds with Balcony and Kitchenette - Non-Smoking

A kitchenette fitted with a refrigerator, a microwave and a tea and coffee maker is available for cooking and storing food. The quadruple room offers a safe deposit box and a balcony. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
One-Bedroom Queen Suite with Two Queen Beds and Sofa Bed - Balcony

The suite provides a tea and coffee maker, a safe deposit box and a balcony. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
King Room with Bath Tub - Mobility Accessible

The double room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector

Guest Reviews

Terry (8/5): -
pianosushi (8/5): Great breakfast! - Well stocked breakfast with hot items like waffles, scrambled eggs and sausage or bacon as well as cold cereals, breads, yogurts, etc. nice clean and big rooms. Avoid room facing highway though as it gets noisy. Made use of the fitness room weights and treadmill. Close to shopping and restaurants. Would definitely stay again.
PATRICIA (8/5): Good location and clean hotel - The hotel is comfortable Nothing
Vivien (10/5): - The customer service is always friendly, helpful and great.
Robin (10/5): -
PATRICIA (8/5): -
Raelynn (10/5): -
Herndier (9/5): -
ADRIANA (10/5): -
Ken (6/5): place was fine. Just the booking was most unsetling - so so . to much pork the booking experience was very terrible on line
Raisa (2/5): Only good thing is location, room and hallway carpets had bad smell/urine or mold smell. - Location Room smells like animal urine, bathroom supplies are all empty. All bottles of shampoo conditioner etc are empty.
tuğba (9/5): Nanaimo da guzel bir hafta - Kizim doverbayde internatinol ogrenci onu ziyarete geldigimde konaklama yaptim konum bizim icin cok iyiydi yuruyerek okula gidip geldi. Woodgrove yurume mesafesinde etrafinda yurume mesafesinde guzel aksam yemegi ve cafeler var Sabah kahvaltisinda kendi waffle yapmayi cok sevdim daha once hicbir otelde gormemistim Odada kettle yoktu ben cay icmeyi severim bu eksik
ronS0521 (8/5): Very Good Experience and Represented the BW Brand Well - We were there for 3 nights with the family and the rest of the hockey team to play at a tourney, The interiors are quite new and well appointed. The staff were great from the front desk to the restaurant. We have not stayed at a BW branded hotel for a long time since the last time was a couple of bad experiences which were likely pretty on par with the BW experience. We had little to no great expectations before arriving. This BW is very conveniently located right across the street from a Superstore and a 3 min drive to the largest mall in the area. There are a lot of restaurants and cafes nearby and the mall has a lot of your regular favourite stores. The staff made this experience an excellent one as they changed our minds on the BW brand. We will likely give another BW hotel a try in the future.
Rory (3/5): - Not much Pool was broken They didnt tell us at check in only when we came back down with our kids all ready. Then the water from sink and tub were full of sediment and the fans didnt work and it was too hot and steamy and the place was falling apart
Rolanda (10/5): Fantastic! - Clean, decent rate, easy to get to
Kelly (9/5): Very comfortable and clean. - Good breakfast Had no major problems. Elevator a bit old and noisy.
KAYE (9/5): Good. Could be better. - Downtown is an amazing place that is easy to walk. It’s beautiful, felt very safe, and was beautifully decorated for the Holiday season. So many restaurants and stores plus Chinatown. The noise. This is a very noisy location. From loud music, cars, and construction it may not be the right place for you.
michelle (8/5): - Central and clean. Nice breakfast I bit expensive.
Rosypskye (10/5): -
Ian (10/5): - Always reliable. Pricier than warranted.
ElleGrrl (10/5): Great location, great value, excellent hotel - I had an excellent stay here. The hotel is clean and comfortable, the staff is very friendly and helpful, and the breakfast is really good. The hotel is located near a huge mall, all the big box stores, and tons of restaurants. It's also a short drive from Neck Point Park, a great place for walking or hiking. And even though it's a busy area, the hotel was very quiet and peaceful. A great find in the area.
Laura (9/5): Very clean, comfortable room, a good value, a great location. - Great location, excellent breakfast, spotless room Everything was perfect. No issues.
Duane Hadley (10/5): -
Melanie (8/5): Good value right at the mall - Spacious room, hotel is right by the mall which we wanted Not many vegetarian options at breakfast (the 2 warm dishes had meat mixed in)
Duane Hadley (9/5): -
carol (10/5): - Place was great, convenient and clean
Jonathan (10/5): - Clean comfortable rooms and friendly staff.
Gary (10/5): - Cleanness !
lenrb2015 (8/5): Excellent location 👏 - 👍 Good breakfast, nice room, awesome location especially if visiting other parts of the island like Tofino and the pacific rim
Lyytikäinen (8/5): -
Kaloucokovale (10/5): -
Melody (10/5): - Front desk was awesome. The room could have been cleaner. But enjoyed it very much,
Jacqui (10/5): - The breakfast was really great and the room clean.
Xiaoquan (10/5): - Irene was super friendly and helpful. She delivered the things I needed to the room very quickly. The room was new and clean too.
Christian (9/5): -
Sean (8/5): - Breakfast was good and staff were great. Expensive compared to a hotel I stayed at in Courtney. May just drive to Nanaimo next time and stay in Courtney and save $. Room was small as well and the pull Out couch mattress was quite uncomfortable.
DARLENE (8/5): - Quick walk to mall. Safe location. Very clean rooms and hotel entrance. The breakfast area is really good.
Steve (10/5): - Clean and great location
MYRON (4/5): - Location Load screaming people below our unit fighting and screaming for our total stay.
hall (10/5): Comfortable and accommodating - Location N/a
Vanessa (10/5): - Staff are very nice, clean room, very good breakfast, cozy ambiance
Duane Hadley (10/5): - Friendly Queen beds
MaryAnn (8/5): - Quiet
Benoit (8/5): - modern, clean, spacious price
Theresa (8/5): - Our stay was quick, it was a stopping point on our travels to get to the ferry early the next morning. It was clean and easy to get to. Close to restaurants and any other shopping. Off the highway and in a plaza. People may find noise, that would be the only issue as it is close to the highway but not really an issue for our immediate needs. We had a small balcony which was nice to sit out in the fresh air and allow air into the room. Breakfast is available but we left to early to try.
Marlene (10/5): - Great place
Douglas (10/5): - Convenient and expensive
Mike (10/5): - Friendly staff, clean rooms and nice fitness facility. I left something in my room and was able to come back in a couple of days to collect it. My room was also upgraded which was a pleasant surprise.
Rakesh (10/5): - The front desk staff provided exceptional service. We reached earlier than our check in time, but we were allowed to our room. The young lady at the breakfast place, was very helpful too. Highly recommend this establishment.
Terry (10/5): - Ground level suite that is well maintained. Across the street from a liquor store and all night convenience store hence a bit sketchy and noisy.
Eva Aagaard (4/5): -
Jenita (9/5): Was overall a good stay. - Staff was very friendly and answered any questions we had. Breakfast is included - not mentioned in the listing. Fridge is small, a bit pricey for a hotel with no pool
Kathryn (8/5): - Excellent hotel, great staff. Way too expensive
Jason (6/5): - Really didnt like went out for the day.Here for soccer tournament our room wasnt made up came back garbages were still full beds not made keys to room not working.I should'nt have to ask to get my room cleaned.
Angelina (10/5): - Friendly and helpful staff. Clean room and quiet location. Variety of food options at breakfast
Verified traveler (10/5): - Great service.
Duval (9/5): -
Kathrin (8/5): -
Y8605HMroberth (2/5): Callled stupid for staying at this hotel - Went to check in to room and they gave me wrong key card and gave to my gf son who was 14 well gatherd luggage and parked vehicle he went in to room and found a plate full of cocaine and alcholl was long day of traveling got there at like 11 pm got the right room but damage was done had a suite booked for next day and said to them use can make this right I’ll deal with this tomoorw been long day got other room next day nothing was mentioned checked e mails later in day and was offerehalf of my suite as compensation sent at 430 pm figure respond in morning in person went and talked to the manger with my gf whose kid it was and she said we want both rooms payed for and kid would like a cheap 100 doller ring bought this could have been a very serious situation that kid could have got killed but that mistake with that amount of drugs he said he seen in the room then manger goes on to tells us that it’s okey for personal consumption of drugs of premise and said not doing anything and called us stupid and told us to get off the property !!! Any one who reads this what would u do in these circumstances at a hotel on vacation
Heather Lee (10/5): - Had a great two night stay. Enjoyed the large breakfast in the morning. Very friendly and helpful staff.
Fabian (9/5): Top Preis Leistungsverhältnis - Sehr Sauber und sehr freundliches Personal. Sehr gut gelegen! Frühstück war für kanadische Verhältnisse sehr gut. Nichts!
Samantha (10/5): - Front desk staff was amazing, incredibly friendly and the hotel was beautiful. Great stay!
KAMALJIT (10/5): - Comfortable, great location, lots of food options nearby. The staff was amazing, can’t forget the breakfast menu. Food was fresh and delicious. Would recommend and would book again
Ronald (8/5): Matig ontbijt - Locatie Ruime Kamer Vriendelijke medewerkers Het ontbijt. De ruimte is te klein. De zaal is erg gehorig. Er is weinig keuze. Het ontbijt is slechts tot 9 AM
Kuechenmeister (4/5): Very much overpriced - I Breakfast was very crowded and bare bones
Julie (9/5): - I didn’t like that breakfast only went until 9am
Aaron (10/5): - Quiet, beds we're comfortable, AC worked well, close to Starbucks 🙂. TV had Chromecast/room wifi support built in so we could watch Netflix
Baljinder (10/5): - I stayed at this hotel recently and had a great experience. The staff was super friendly and welcoming, which made me feel right at home. The hotel is newly renovated and everything looked fresh and modern. It was also incredibly clean throughout, which I really appreciated.
Samantha (10/5): -
Jamie (8/5): One night - Had 2 queen beds with a fridge and ac. Everything was clean and comfortable for our one night stay. Near traffic area so gets a bit noisy are certain hours.
Spencer (9/5): -
PatrickandChristine (8/5): - We only had one night. Room was clean and cozy. Didn’t like the tub sprawled out in bedroom. But we loved breakfast, quiet and quick check in.
Macarena (9/5): Descanso y buena acogida - Muy limpio y muy buen desayuno ! El precio podría ser un poco más económico 😬
tammy (10/5): - Great location, nice comfortable room. Rates were decent.
Michelle (9/5): I will recommend this hotel to my friends and family - The front counter is very nice and helpful and the room set up is very comfortable Nothing I don't like
Tyler (8/5): - Beds comfortable only there to sleep
Verified traveler (10/5): Recently Updated Hotel - Recently updated, rooms are new and clean, good parking, lots of restaurants around. Housekeeping on requests
Helin (8/5): -
Caroline (8/5): -
Andrew (10/5): - Good location, excellent staff
Yimang (10/5): - Everything is good
John (8/5): - Dark carpet is depressing Coffee machine far from plug
don38506 (10/5): - This is one of the nicest Best Western hotels we have stayed in. Well located to restaurants and shopping. Excellent breakfast. Very clean and quiet hotel. Wifi worked flawlessly. The staff were friendly and helpful. Lots of parking. We would recommend this hotel to friends and family without concern. We look forward to returning.
Julie (10/5): Très bel hôtel , personnel exceptionnel - Personnel très gentil et accommodant . Bravo
Brittany (10/5): - Smmfront desk staff was super friendly and made checking in quick and efficient, lovely staff
Cheryl (10/5): The front desk hosts set the tone and the stay was great! - Location
Heather (9/5): Great hotel, that i would recommend - Freindly staff, beautiful clean quiet room. Breakfast very good. all was good nothing not to like
Najma (10/5): - Clean room, suite with the hot tub was super convenient.
Julie (6/5): - Stayed in a room with a bedroom and the main room was cooled with the air conditioner but the bedroom stayed hot. Could hear tons of noise from the room next door and the hallway.
Muhammad (10/5): - The staff was amazing and helpful. Very nice and clean room.
Christopher (8/5): - good solid hotel
ernest (10/5): - Excellent location, just off highway and near convenient shopping. breakfast included was perfect to start the day. parking was gtreat.
Francesca (7/5): - The breakfast was included and was good. The room was spacious and clean. It was a bit noisy during the night as you could hear people in the corridors and in the adjacent rooms.
Andrea (8/5): -
Zaheer (10/5): - I had a great stay at Best Western Northgate. The location is excellent, close to shopping, restaurants, and easy access to major routes. The hotel itself is modern, very clean, and well-maintained. The staff were friendly and welcoming, creating a comfortable and professional atmosphere. Breakfast was also a pleasant surprise, fresh, and a good variety to choose from. I’d definitely stay here again and recommend it to others!
Jon (10/5): - All as expected
Genevieve (8/5): - During the clerks taking my reservation, she mentioned that she can take and inform the maids to do daily room service while we stayed there. Unfortunately on the last full day we were there, there was no room service, beds not made and no fresh towels. When we got back to the room late in the afternoon, I noticed this and phoned the front desk. She brought clean towels for us and apologized that the room was not done. I don't know what happened but the front desk knew how long we were staying and did not ask on the last day if I wanted room service? It was only the one day, so I think the room should of been made up each day.
Kevin (10/5): - Great hotel, staff very friendly. Close to amenities. Very clean and pleasant location.
Christopher (8/5): - good location, clean, safe and very hospitalable
Christopher (8/5): - Nice clean room with great amenities