SureStay by Best Western Miles City
Location: 1015 S Haynes Avenue, Miles City, Montana, 59301, Miles City, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Indulge in Relaxation
Enjoy our indoor pool, spa tub, and sauna for a rejuvenating stay.
Start Your Day Right
Savor our complimentary full breakfast served daily for all guests.
Convenient Amenities
Benefit from our business center, express check-in/out, and free onsite parking.
When you stay at Best War Bonnet Inn in Miles City, you'll be near the airport, within a 10-minute walk of Holy Rosary Healthcare and Miles Community College. Book your stay now for a memorable experience!
Important Information
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 7:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Health or beauty spa nearby
- Express check-out
- Free WiFi
- Luggage storage
- Express check-in/check-out
- Sauna
- Wheelchair accessible
- Steam room
- Fitness facilities
- Free breakfast
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Express check-in
- Free self parking
- Free full breakfast
- Housekeeping on request
- Secured parking
- Casino nearby
- Health or beauty spa nearby
- Dog exercise area
- No elevator (single level property)
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen Beds
356 sq feet
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - Premium channels and DVD player
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Smartphone with limited calls and limited 5G data, free local calls, iron/ironing board, and laptop workspace; cribs (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Smartphone
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Pets allowed
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Desk chair
- Meal delivery service available
- Printer
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
356 sq feet
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - Premium channels and DVD player
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Smartphone with limited calls and limited 5G data, free local calls, iron/ironing board, and laptop workspace; cribs (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Smartphone
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Pets allowed
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Desk chair
- Meal delivery service available
- Printer
-
Elite Single Room, 2 Queen Beds, Mountain View
2 Queen Beds
215.3-sq-foot soundproofed room, furnished balcony with mountain views
Layout - Dining area and sitting area
Relax - Private pool and private spa tub; in-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - Premium channels and DVD player
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Smartphone with limited calls and limited 5G data, free local calls, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Alarm clock
- Private pool
- Toilet paper
- Shampoo
- Smartphone
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Private spa tub
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Meal delivery service available
- Printer
-
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
2 Queen Beds
400 sq feet
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - Premium channels and DVD player
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Smartphone with limited calls and limited 5G data, queen sofa bed, and free local calls; cribs (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Smartphone
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Pets allowed
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Desk chair
- Meal delivery service available
- Printer
-
Economy Single Room, 1 King Bed, Mountain View
1 King Bed
215.3-sq-foot soundproofed room, furnished balcony with mountain views
Layout - Dining area and sitting area
Relax - Private pool and private spa tub; in-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - Premium channels and DVD player
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Smartphone with limited calls and limited 5G data, free local calls, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Alarm clock
- Private pool
- Toilet paper
- Shampoo
- Smartphone
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Private spa tub
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Meal delivery service available
- Printer
-
Presidential Suite, 2 Bedrooms, Mountain View
2 Queen Beds and 1 Queen Sofa Bed
215.3-sq-foot soundproofed room, furnished balcony with mountain views
Layout - Bedroom, living room, and dining area
Relax - Private pool and private spa tub; in-room massage available
Internet - Free WiFi 25+ Mbps
Entertainment - Premium channels and DVD player
Food & Drink - Refrigerator, microwave, coffee/tea maker, and local meal delivery service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Smartphone with limited calls and limited 5G data, free local calls, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Alarm clock
- Private pool
- Toilet paper
- Shampoo
- Smartphone
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Private spa tub
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Meal delivery service available
- Printer
Guest Reviews
- Sarah (6/5): - The carpet in room 101 was soaking wet. From the door to the TV. The room had a musky order and I’m assuming it’s from the carpet. Otherwise, the room was comfortable. The bed was also very hard.
- MARIA (6/5): Disappointed - Staff was good. Lots of outlets didn’t work. 2 tv remote was confusing. Hair in a few spots in bathroom n sink area. Other clientele made us nervous. It is a motel not a best western hotel that you would think of as being up to the brand’s standards.
- Glen (10/5): - Very clean room. I would say needs a bit of an update in the next few years, but overall it was a great stay. Very quaint and quite. The staff was very cordial and helpful. Always had a smile.
- Renee (10/5): - We have been coming to this hotel for 5 years every year on the same week and everytime its been pleasant and clean
- Susan (10/5): - The Desk Clerk went above and beyond for me.
- Evelia (4/5): - There were gnats and flies in our room. The room was non smoking but there were a couple employees outside the buikding smoking. Whenever my kids open the door to go see their teamate
- Tanya (6/5): - The room had a smell to it! The exterior of hotel smelled like week. No pool No hot tub
- Emily (10/5): - Cheap and fairly clean
- Sue (10/5): - Ok
- Troy (8/5): - Only there for a few hours sleep, but all was good in our time there
- Alan (8/5): - It was very nice and I plan on staying there again in 10 days
- Katherine (4/5): We left. - In fairness, we never got into the room. We arrived late evening to an empty lobby which had a massive bin of what looked to be dirty laundry sheets in the breakfast area and no employees in the lobby, which looked really nothing like the photos. There were lots of dudes hanging out in their rooms with the doors wide open to the outside, which made us feel very watched. I’ve never just walked on a reservation before, but it was just me and my daughter and it was sufficiently leery that we felt unsafe. So we left. Reading later reviews, we saw that many folks reported the pool and hot tub that are advertised have not been usable for months, and that similarly unclean conditions have been reported frequently. We found another much safer and cleaner feeling place in town for just a few dollars more.
- Verified traveler (10/5): Friendly stay - This hotel is possibly one of the friendliest ones I've stayed at. All the staff went out of their way to welcome everyone and they were super helpful with giving a good lay of the town and what goes on. The rooms were dated but very clean and the continental breakfast was a stand warm breakfast with waffles, biscuits and gravy and eggs. I will definitely stay again.
- Melissa (10/5): - Easy to check in
- Sally (8/5): - Check in was quick & efficient.
- Colin (6/5): - We chose this facility for the pool and weight room. The pool was empty and being repaired. The weightroom that was advertised in the photos was for staff and the equipment was not functional. That said the rooms were clean and the showers warm so we were able to rest and press on the next morning.
- Dawn (8/5): - Overall this was a good option for the price point. When we arrived the pool and hot tub were out of order, but after we had dinner we did not want to get into our swimsuits anyways. We were able to walk a few short blocks to dinner. There were several options. Breakfast was provided, it was fairly standard choices, biscuits and gravy, pastries, cereal, etc. Staff was friendly. Decent place for us to spend the night as we were passing through.
- Jerrad (2/5): - They advertise having a pool and being pet friendly but the pool is empty and theu do not have an outdoor area to take your pet to relieve itself. The rooms are blocked open prior to you ariving letting insects in and the ac is turned off. The beds looked like they were made by my 12 yr old. And there was trash on the floor under the AC unit as well as someones dirty headband between a bed and the nightstand. The staff didnt even recognize me when I went to checkout approximately 15 minutes after checking in until they looked at my room key. The pictures online appear to be either from when it first opened or edited to be brighter than the lobby and rooms actually are.
- Lauren (2/5): - This place is not as advertised. Old hotel and very dirty. Pool under maintenance and exercise room did not have any working equipment and had not been picked up or cleaned.
- Ruth Wheaton (2/5): - Very dated. Broken features. TV complicated, staff wanted tip to fix and explain. Mediocre breakfast. Iffy neighborhood.
- Linda (8/5): Family reunion - The breakfast was good. The beds were very comfortable. The hide-a-bed needs a new mattress. The toilet is very low. The carpet could use a deep clean.
- Roshanda (8/5): - Parking lot was difficult, breakfast was a litle lacking but im sure railrosd and cobstruction workers had their share. I should have gotten up earlier
- Brian (2/5): - Lobby and swimming area has a mold and mildew smell to it. There is carpet in the swimming area.
- Kylie (2/5): - My bed spread had stains and blood on it and the floor was covered in crumbs and dirt.
- Mehrdad (6/5): - We stayed 1 night only as an overnight stopover in our road trip. It is a nice enough roadside motel, nothing amazing. The town centre of Miles City is a short drive away and seems nice but we did not really get a chance to explore it
- Denis (8/5): - The pool was empty
- Sandra (8/5): - Friendly
- kari (2/5): - Stayed here for 20 minutes and left Bed noisy ,bathroom floor sticky and heater smelled like it was going explode. Non refundable so I'm out 144$
- Marlys (2/5): Terrible - Not what hotels com said it was. It is a best western now. No pool. People living in hotel. Felt unsafe
- Sheila (6/5): - It's an older property, showing its age throughout. Rooms had a musty smell.
- Ashley (2/5): Not the best experience - The room was outdated, smelled odd- especially with the air cooler on. The beds were not comfortable and you could tell it wasn’t cleaned properly.
- Isabelle (4/5): - Although the swimming pool was out of order for repairs, the front desk staff recommended a nearby water reserve with a beach — a wonderful suggestion for which we were very grateful. This motel has real potential, largely thanks to its kind and helpful staff. However, some of the wall-to-wall carpets, as well as the bathtubs, could benefit from a deep cleaning..
- Adriane (6/5): - We booked it because it advertised a pool. The pool was not working and empty. To be fair they are renovating but it did not state that when I was reading about the hotel. The staff was friendly and efficient. The breakfast was minimal.
- Verified traveler (6/5): - The manager was great. TV & phone weren’t working. Desk chair broken, she replaced immediately. Hotel needs upgrades.
- Sandra (6/5): - Swimming pool was not working but your not notified of that, not even when you check in
- Alan (8/5): - Parking was very limited
- Jane (6/5): - Very expensive for the outdated room. Carpet stained and dirty
- Lanny (10/5): - Easy . Would stay again. Breakfast was basic but ok .
- Linda (8/5): - No elevator, no hand cart, old and run down.
- RaeLynn (10/5): - Easy check in very friendly staff. The room was clean and spacious. The beds were comfortably.
- Robert (10/5): - Helpful staff when it came to printing an itinerary page I needed. The room was good.
- Cynthia (8/5): - Everything was good except a hand towel in bathroom had makeup on it.
- Anita (8/5): - Excellent staff, clean and friendly
- Ron (6/5): - Staff was friendly, room wasn't the cleanest....OK for a overnight stay....
- Edward (10/5): - Quiet
- Nicholas (6/5): - This is a place you stay because you need a place to stay. It's not comfortable and the pictures are deceptive.
- Ronda (8/5): - The rooms were comfortable, not fancy, and way overpriced due to the Bucking Horse Sale being in town. However, for being on a main street, it was pretty quiet. The coffee was good.
- Shirly (4/5): - Breakfast was not up to best western standards
- Rachel (8/5): - It wasn’t convenient that the lobby/pool wasn’t really connected to the rooms, you have to go outside to access them.
- Bob (8/5): - Was acgood night rest
- Carole (10/5): Miles City visit - Everything was very good. Beds are a little hard though.
- Debra (4/5): - Old with limited parking.
- melanie (8/5): Would stay again. - Staff was friendly. Room was decent.
- Heather (4/5): Mediocre - While the facility is clean and the staff are kind, the pool is currently under maintenance. The breakfast had zero protein options which meant we couldn't really eat there.
- Kari (6/5): Limited parking for trailers - We stayed in a suite which was spacious. Pretty clean but there was a lot of hair in the tub. The building is an old motel not a traditional hotel. Needs repairs. The door would stick and we had a hard time opening it from the inside and outside. The hair dryer stopped working while using it. The biggest issue was limited parking. We were hauling a trailer with three 4 wheelers and didn’t feel comfortable leaving them on a side street behind the building. Now I know to look at a google street view to make sure there’s plenty of parking. The woman at the front desk was great. She understood our concerns and allowed us to park in the front lot taking up a number of spots.
- Carrie (4/5): Do Not Recommend - The shower handles were not working properly. Only scolding hot water or freezing cold water came out of shower faucet. The bed was very uncomfortable. The bedding & towels did not smell clean. The floor in the bathroom was sticky. The blow dryer was so old it didn’t blow dry all of my hair, my hair isn’t very long or thick either.
- Karra (8/5): - What we needed and a great price!
- Demi (8/5): Hot tub was not working! Great hotel - The front desk gal when we checked in was fantastic, the tv in the first room wasn’t working so she switched our room. The room was very spacious. Every person who worked there that we encountered was very nice. They didn’t offer housecleaning during the stay which for me is alright. The only reason I booked the hotel was because I wanted to use the hot tub, it is not working. It would’ve been great if I had known before booking but the stay was still good.
- ELENA D. (10/5): - I booked very late and there were no handicap rooms available so the staff members got me a shower chair that actually fit inside the shower. I was so grateful they were so good to me and what a terrific breakfast. I love the waffles…the real ones made with golden batter. This was a surprisingly excellent stay for the very inexpensive price I paid. I booked on Expedia .
- Michel Arcand (8/5): - Really enjoyed our stay here. Comfortable, clean room and very quiet area.
- Mary (8/5): Good nights sleep - Good price, clean room, nice shower, comfy bed, plenty room to move around.
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