Red Roof Inn & Suites Sulphur Springs

Location: 1521 Shannon Road East, Sulphur Springs, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• Fax/photocopying
• Facilities for disabled guests
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Key card access
• Front desk (limited hours)
• Free wired internet
• Access to nearby outdoor pool
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Suite with Two Queen Beds Disability Access Roll-In Shower Non-Smoking

  Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior King Room Non-Smoking

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe King Room Non-Smoking

  The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Suite with Two Queen Beds Non-Smoking

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Suite King With Kitchenette Non-Smoking

  Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Room with Two Queen Beds Smoking

  The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe King Room Smoking

  The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Room with Two Queen Beds Non-Smoking

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Suite King Room Non-Smoking

  Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Steven L (4/5): It worked for me but I'm glad my wife wasn't with me on this trip. It would not have been acceptable - Didn't eat the breakfast. Bed was comfortable. Dish TV was nice. A/C worked well. Pillows were very small. Bathtub didn't drain properly. Sink didn't drain properly. Dead bolt face plate on entry door was loose making dead bolt difficult to operate. Bathtub had rust or mold in one corner.
• Abboud (10/5): - Fantastic Great
• Juan (6/5): -
• Sandy (7/5): -
• Taylor (10/5): -
• Tewella (7/5): -
• Robinson (9/5): -
• Jashaun (1/5): It was horrible I left. I did not stay. I left. That was unacceptable. - N/A I didn’t stay Horrible conditions of the room. I didn’t stay. Plus I was told I would not be refunded for the horrible condition of the room. There were bugs all over the room. The toilet didn’t work. Etc ..
• Julie (5/5): -
• Kenneth (8/5): -
• Kiryam (1/5): It was horrible and I will not ever return. - Price The quality of the facility. It was horrible.
• Amanda (10/5): -
• Cowell (10/5): -
• Parker (9/5): -
• Tashawn (10/5): - Love this place I miss the breakfast bring it back
• Sandra (10/5): -
• E Jane (2/5): - The room was not clean, no coffee or coffee pot, no Kleenex. The soap and shampoo conditioner was empty and the old container holders were still stuck on the wall. No elevator, we had to haul our luggage upstairs. The door opens on to the parking lot. The breakfast was 2 sugary cereals, microwave pancakes and white bread for toast. It had a good rating so for the price we decided to try it.
• Justin (6/5): - Not much to chose from. Cereal, toast, toaster waffles, milk, and imitation coffee. Description above counter states “buffet.” Far from buffet style. Rooms were a bit dated. This is NOT a 7 out of 10 room. I’d say 5.5-6.
• Barbara J (4/5): - Pet friendly with sufficient grassy areas. Bed was comfortable, but the room wasn't very clean. I wouldn't stay there again.
• Carl (6/5): - Shower head was not operable as should and need disinfectant and shower curtains needed as well clean
• Brenda (1/5): - Nothing I had reservations and they canceled on me after I called and said I w would check in latte they said it was fine cause I still had 2 hour before I would arrive
• Kerry (10/5): - The property is really ran down. But the price is good and the staff is so very nice and helpful.
• Aramie (4/5): - Rude service dirty rooms it needs to have the health department shut them down random dude knocking at our door late hours of the night would not go there horrible
• Justin (10/5): - Great place
• Maurisa (2/5): It’s sucked ass - The location The workers are rude, can’t understand you, I literally had to fuss over getting clean towels and I stayed there for 5 days they came to my room once to ask to be cleaned
• Billy (2/5): - Found bed bugs, a German roach and mold in the 1st room. They changed my room and it only had one bed, and a German roach. The second room was non smoking and smelled like an ash trey. All 3 rooms were filthy. Hair in the bed, not clean at all, and some sort of grease on the floor of all 3 rooms. And they wouldn’t give me a refund. Spend the extra 20$ and get a nicer place.
• Michele (6/5): - No towels in the room No coffee maker but they left coffee for it And a stained couch right from the 1970’s Needs an upgrade for sure!!
• Maurisa (1/5): -
• Zakaria (2/5): - Super dirty avoid avoid avoid
• Laura Gizelht (6/5): -
• Laura (4/5): - The breakfast was very lacking, basically just cereal and old stale waffles and pancakes. The juice was watered down, and the milk was almost spoiled, with a ring on the pitcher and tasted almost spoiled, too. The pool was full of bugs and debris. The sliding door on the back of the room needed oiled, cause it was hard to open. The toilet didn’t want to flush
• Elizabeth (10/5): - Great hospitality
• Albert (4/5): - I was disappointed with my recent stay. The room was not properly cleaned—there was visible dust, and the bathroom didn’t feel fresh. To make things worse, the ice machines on multiple floors were out of order, which was inconvenient. The shower knobs were also loose and hard to adjust, making it frustrating to use. Overall, the experience didn’t meet basic expectations for comfort or maintenance.
• Lindsey (8/5): - Cute clean but gnats we had to fight with
• Melinda (2/5): - Dont go by the stars. Not a good place to stay.
• Brittany (2/5): - This was the dirtiest hotel we’ve ever stayed in. Half the occupants were residents of the hotel. Balconies were caving in, sheets were dirty, bathroom had mold, pool was cloudy, and the balcony door didn’t even lock.
• Roger (7/5): -
• Nora (9/5): -
• Nora (9/5): -
• Carole (7/5): Visiting family in Sulphur Springs. - Location and pool Nothing
• Teri (2/5): - Bad parking area, bugs in tub and room, refrigerator didn't work, floors were dirty and had not been mopped.
• K9497MHbobm (8/5): Business - Leah @ frontdeck was very helpful and very polite with a great smile 😃 Very helpful with the area on things to do 😀😀😃😃🥳🥳
• Miljan (10/5): - To relax ffrom trip and take a good nap
• Bruce (4/5): A good bed and a working TV, that's it!! - Front desk stayed on a personal call for 10 minutes before waiting on me. Sign on front desk saying "Absolutely no refunds" is suspect at best. Parking lot was no better than a rock grotto laced with cigarette butts. AC in room leaked water and when I used up half my meager towels soaking up the water so I could walk without soaking my feet my request for additional towels went unanswered. I had to kill 6 crickets in the tub before I could shower. Bed and chair in room were comfortable and if I had not been exhausted from a 600 mile drive I would have walked away refund or not. Hotels. Com should reimburse me and remove this hotel from its listings!
• Angela (7/5): Good -
• Ashley (10/5): - We stayed here this weekend for a softball tournament. The rooms were clean and comfortable. The beds where super soft.
• Olubunmi (4/5): - The staircase to the room had dog poop and was not clean through out the 3 days stay. The floors were dirty. The advertised breakfast was a lie. The property only has slices of bread, frozen pancakes, and frozen waffles displayed in a glass, very terrible. The pool has not been cleaned for months and appears very dirty. We had planned to use the pool during the visit, but unfortunately, we couldn't. The reasons the property was booked were unavailable at the time of the visit.
• Paul (3/5): NEVER GO THERE - HAD TO LEAVE BEFORE BREAKFAST WAS READY EXTRA CHARGES, FLOORS WE DIRTY, LIKE SANDY AND WIRE TIES WERE ON FLOOR NEXT DOOR WERE NOISY
• Judy (10/5): - Perfect
• Mario (10/5): - Have good time
• Mario (10/5): - Very nice people
• Blanca (8/5): - N/a
• Ouida (2/5): - Non smoking room has burn holes in blanket. Smells of smoke. Wall has broken outlet with all wires exposed. Corners of room are dirty. Everything is dated and somewhat broken. Microwave has no light.
• Sara (10/5): Exceptional -
• Mary (6/5): - Our room smelled so bad of smoke. No shampoo, Kleenex, lotion etc in the bathroom. Free breakfast was a BIG disappointment. We ended up not eating there. The room and bathroom were clean.
• Breanna (1/5): Bad - Nothing Literally hair balls on the walls and ceiling of the bathroom, throw pillows on the beds not even full size pillows. Beds was the most uncomfortable I’ve ever slept on , sheets were dirty. Ceiling fell out in balcony and was just left there, not safe for kids. Just felt so disgusting staying there, left after the first night. Couldn’t stomach to stay the second night.
• Joseph (6/5): Pleasant -
• Tania (3/5): Poor - Comfortable bed Run down and not very clean
• Mario (10/5): Mario - Had a wonderful time very quiet very good atmosphere
• Mario (10/5): - It was very good
• Elva (4/5): Red Roof needs help! - The desk employee was sympathetic and understood that the rooms were not very clean. He upgraded us and gave us a more remodeled room in away from the main building. Explained that the motel is now in New management. I saw 3 rooms before 1 was clean enough to stay in. The driving/parking area was not able to be driven on in some areas. People were using that area to barbecue in right in front of their rooms. The first 2 rooms I looked at were so dirty that no one would want to go barefoot in, and bathrooms were stained black and drain plugs not in water drainage area. The dust, dirt, and lint were so bad that you could see it on top of the desks and dressers. The electrical wall units in the last room that we stayed in had no cover on it right above my husband's bed. On the wall at the head of the bed, there was a wire sticking out of the wall. We couldn't get a cancelation put into your booking.com because the desk confirmed our stay before I checked the room, and 5 minutes later, I went back to the office to cancel our reservation. I had that happen with your company a couple of years ago at a Comfort Inn in Killeen,(When I arrived at the hotel, they didn't have the room that I chose, reserved for me and wanted to give me a less expensive room with a smaller bed for the same price. They told me that your company always overbooks at their hotel. The desk employee told us that we would be charged anyway, and I had to get my refund from booking.com. We tried and booking .com did NOT work with us! We NEVER was given our money back by Booking.com! ) My husband tells me that he won't use your company anymore because we had this problem with cancellations 2 times with 2 reservations done through Booking.com.☹️ Over the years, I have normally been happy with Booking.com, but this is too much inconvenience! We stayed at Red Roof because we couldn't trust your company to refund us for an unused reservation. The desk employee did all they could with what they had to offer. Oh, breakfast was offered 7:00 to 9:00. I went down just before 9:00.
• Tiffany (4/5): - Breakfast was teriible. Waffles you could put in the toaster along with bread slices. no jelly had to ask for syrup. Had two cereal options but that was it. Only plus was they had a juice and coffee machine. Need more options
• Parker (10/5): Exceptional - Staff No water in pool
• Moises (10/5): - It’s a chill environment
• Robert (2/5): - Bad lighting. Unsafe. Everything smelled like smoke. Cigarette burns in the bed sheets. Will not stay there again and don't recommend it to anyone.
• Kathy (7/5): Good -
• Randy (4/5): No staying here again - First room provided smelled of someone that had smoked cigarettes for an extensive period of time. The front desk was kind enough to switch us to another room. The smell was definitely better, but the bathtub was extremely dirty and moldy. The shower curtain had mold all along the bottom.
• Jocelyn (5/5): Passable -
• Stephen (4/5): - Squeaky bed - every tiny movement loud. Pool gross and grass high around the area. Said breakfast included and was nothing. Room was clean. Parking lot rough.
• Carrell (3/5): Poor - Laundry facilities did not work got frequent calls that was false..check in guy was rude. Overpriced..no continental breakfast..no eggs no bacon no yogurt..very limited breakfast
• Trinity (4/5): They were very rude, I got injured off property and they would not even consider giving me a downstairs room - It was decent They did not clean the room, or restock the room.
• Jacqueline (10/5): Red roof inn Sulphur Springs ROCKS!!! - This is an amazing hotel peaceful beautiful country side friendly staff and the owner is the best.
• Vargas (8/5): Very good -
• keith (6/5): - Ok
• Russell (8/5): Good stay - Very good stay, but had to ask for clean towel every day. I don’t know about yall, but I never use a wash cloth more than once !
• Letitia (8/5): Very interesting - Don’t go had to be at work early Cleaning and police services patrolling more
• John (10/5): 👍🏼 - 👍🏼
• C214YTmichaele (8/5): A decent value in a hotel room. - It was a decent room. Everything functioned as expected. The front desk clerk provided great service at check in time. I experienced no problems and there was a decent breakfast bar in the morning. The waffle maker produced a Texas-shaped waffle. I would stay here again.
• Dwight (10/5): - A clean quiet and convenient place to overnight.
• Jamaine (6/5): - Typical 2 star hotel/motel. The property is in desperate need of a remodel.
• Robinson (5/5): Passable -
• Patricia (6/5): - Location is convenient
• T.marshall (7/5): Good -
• Angelina (3/5): Poor - Well the space pretty much It wasn’t clean the sheets has holes and they wouldn’t let you bring breakfast to the room
• ewy0ung (10/5): Wonderful - Nice and clean. I will stay here every time I go thru Sulphur springs Tx . Mr Patel was wonderful. I left an important item in my room and he promptly got it mailed to me. I got the item I left behind a few days after I got home. Nice man. The room was nice and clean. Breakfast was good
• Barbara (7/5): Good - Good location, clean, pleasant area The bed was comfortable and clean
• Donna (2/5): - Maid knocked on our door at 9AM! We mean BANGED on the door. Woke us both up. Guess trying to clean the room early. When we opened the door, Could not understand her as she did not speak english. Checkout is at 11AM. We drove the night before. Got in that morning. So this made us pretty mad.
• Donna (4/5): - The Maid banged (we mean banged) on our door at 9AM! Trying to clean the room early we guess. Checkout is at 11Am. We drove the night before and got in after midnight. This was the second time this had happened at this place. Also the motel is very ran down. The font desk was friendly.
• Gary (6/5): - No ice bucket. Breakfast didn’t start till 7:00. Fridge started knocking 3 times during the night.
• Adria (10/5): - Very friendly and accommodating
• Helen (10/5): - Nice clean and quiet
• Adria (10/5): - Merry Christmas
• Kristen (6/5): Older hotel - It’s a good place to stay for cheap. We did need to ask for a different room because the first room was not clean and needing repairs. The second room also needed repair to the AC unit. Sweet lady at the front desk came and looked at it and helped us and was very nice and empathetic.
• Barry (10/5): - Nothing unique. It is an older hotel so that was ok. The f
• Savannah (4/5): Not the best place. - It was close to the location I needed to be Marijuana smell everywhere in the smoking and non smoking rooms. It was horrible
• Ignacio (2/5): - The room needs be renovated. The structure is old. The bed was not confortable, not leveled, to old and made noises when moving from one side to another. The pillows were too small.We will not recommend to othe people, and we will not stay there again in the future.Other family members stayed there and didn't have a good experience. One didn't have toilet paper in their bathroom, and some they said their room had an odor.
• Austin (2/5): Dead a crickets and a Bad Bad Smell sounds - When we walked in, there were dead everywhere and the room smelled like they had unloaded entire bottle of Lysol on a smoker room. There was no way I could keep my family in that room overnight. We had to cancel and find another hotel.
• Pamela (7/5): Good -
• Savannah (3/5): Poor - Dirty, didn’t even smell clean
• Matthew (6/5): Ehh WiFi cut out like 3 times - The room itself was surprisingly comfortable Location is awful

Photos