SureStay Plus Hotel by Best Western Salmon Arm

Location: 61 10th Street Southwest, Salmon Arm, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Currency exchange
• Non-smoking throughout
• Wheelchair accessible
• Heated pool
• Lower bathroom sink
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Access to health care professionals
• 24-hour security
• Security alarm
• Key card access
• Broadcast Live sport events
• Aerobics
• Bingo
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Self parking (surcharge)
• Water park access (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Golf cart
• Fishing nearby
• Casino nearby
• Horse riding nearby
• Snow sports gear
• Swimming nearby
• Water tubing nearby
• Bulk dispenser for toiletries
• Paddle boating nearby

Rooms Available

• Queen Room - Disability Access

  The double room offers a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Shower chair
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Queen Room - Non-Smoking

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Non-Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Standard King Room

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Mieke (10/5): -
• mirela (9/5): it was a good experience overall. Beds are comfortable. - It is a nice place and good for the money you pay outdoor building needs an upgrade
• Ches (9/5): -
• Robert (8/5): - Quiet
• donna (10/5): Over all great place to stay. - Breakfast was good. The pool area could have been cleaner.There was garbage all over in there. So we did not use the pool.
• Charles Dan (8/5): - The breakfast was great! The room was clean and the facilities were neat and tiidy.
• Kerstin (5/5): Zur Not für eine Nacht in Ordnung, aber nichts für einen längeren Aufenthalt. - Es war alles vorhanden, Wasserkocher, Bügeleisen… Sehr dunkle Zimmer, mit Fenstern zum Parkplatz heraus. Senkt etwas die Urlaubsstimmung.
• Pak (9/5): -
• Ranil (9/5): -
• angela (8/5): -
• Charles Dan (8/5): - The. Breakfast was great The hotel put us in a back room because of our dog.
• Gareth (4/5): Dirty room - doesn't live up to Best Western standards. - The location was convenient. The breakfast was good, the breakfast room pleasant and the staff member there very helpful. Our room was dirty. The floor was covered in dust, dirty marks and bits and pieces - it obviously hasn't been hoovered, let alone mopped. Surfaces were dusty and the bed looked crumpled. All in all, it was very unwelcoming. We had booked two nights and brought this to the attention of the front desk on checking in. We were told it was the only available room, but that it would be cleaned properly the next day. It wasn't. The hotel manager dealt with our concerns more fully after this, but we wouldn't stay again.
• Chance (10/5): -
• hromthunder (10/5): Stop your search now. Book a room at this hotel. Don't worry, you can always thank me later. - Everything was perfect. If this location could improve in any way, I do not know how.
• Michael (8/5): Great place great staff - The staff were so nice, friendly and helpfull Not enough chairs outside
• Keith (8/5): -
• Margaret (8/5): very enjoyable and will stay at this hotel again - Room was clean and quiet. Breakfast was very good and lady there was friendly,efficient and helpful
• Rolanda (7/5): Good - It was ok. Staff were very good. Would stay there again Needed more updates.
• Cindy (10/5): - Clean
• Julie-Ann (8/5): -
• Robert (5/5): A little disappointed with the stay. - Nice sized room. Bathroom was clean and quite roomy. Breakfast was very good. Extremely noisy heater/fan. Kept me awake. Made a very loud noise on startup then made a rattling noise while operating. Low hung lamp was annoying.
• Cliff (6/5): Not a bad stay. - We had to move rooms and the second room was better. This hotel was much better than the Best Western Sure Stay in Coquitlam. We had to move rooms as the room was not in great or accessible condition. The shower was too small and the shower head was at the top of the ceiling. When using the hower, you had to stand at the back of the shower in order to wash. The hot water took forever to enter the shower. The shower rod was literally falling off the wall. The bathroom fan was horribly loud. The fridge was hidden in a corner and not easily accessible. It was a double bed not queen.
• Giroux (7/5): Not pleased with booking.com. They sold us something that wasn’t - Breakfast excellent Booking.com screwed up the booking. We paid for a king size bed and pet friendly room. When arrived the hotel didn’t have pet friendly room with king bed. We ended up paying more for pet
• Currie (5/5): Keying issues - The fact that they gave me the wrong room key and told me the wrong room number to begin with. I was sent to a room that already had an occupant whom was not at all happy with me trying to open their door.. I paid for 2 day upfront and was never notified that my key was going to reset in 24 hours which is ridiculous to begin with why was mine reset when they knew I was staying for another day. So In a two day stay I had to go to the office both days to deal with either wrong key being given or having my key cancelled. Not cool at all!
• Randy (8/5): Definitely staying here when going through SArm again. - Location being close to restaurants and Starbucks, comfortable bed. Lots of room for parking with the extended trailer we were hauling. Heating/cooling was updated and worked great.
• Keeley (10/5): -
• Erika (10/5): - Room very clean. Sheets smelled like home. Nice pool and hot tub area. Very good breakfast.
• Kira (7/5): -
• Jean-marc (9/5): -
• wyatt (9/5): -
• Danielle (8/5): Friendly, clean and convenient - Breakfast was great! Lots of options, including eggs, sausage and waffles. The woman working the breakfast room was extremely friendly and keeping everything clean and organized. Everything was clean but a few spots, like kids finger prints on the mirrors, were not cleaned.
• Len (8/5): -
• Melanie (7/5): -
• Kenneth (10/5): - All good.
• Perri (7/5): The bed was very comfortable and the hotel was convenient to the highway. - Breakfast was better than expected. Floor of the room needed to be mopped. It left our feet black. Night table was not wiped off and there was a sticky ring from a cup or can.
• Guy (8/5): Good location, could have been a bit cheaper. - Great location and roomy room I appear to have been charged twice as the hotel asked me to pay after I had already paid Booking.com. I'm chasing a refund....
• Garfield (8/5): Easy and comfortable - Drive up Hot water was slow to warm up
• Charles (7/5): -
• Art (9/5): - clean and beds were comfortable and a good breakfast. All in all a good place to stay
• Artem Dremliuha (9/5): - Чудовий готель із добрим персоналом. В номері було чисто, багато місця навіть для чотирьох людей. Було чисто, охайно. Комплектація номеру на доброму рівні. Смачний сніданок. Обігрівач в номері, дуже повільно нагрівав кімнату.
• Liubov (10/5): -
• Stump (6/5): - Location and price The beds weren't very comfortable for 2 people. You'd roll into the middle of them.
• Theresa (7/5): -
• Jeff (10/5): -
• Claudia Mercier (7/5): -
• Steve (10/5): -
• Jean-marc (9/5): Relaxing - Location Could hear people next door
• Jesse (10/5): It was excellent! - The staff were amazing. It would be nice if the bar fridges were bigger and had a top for frozen items.
• Stephen (9/5): - Location, pub, casino, Starbucks streak house. All within a short walk..Breakfast was good too.
• Conrad (10/5): Great spot for an overnighter! -
• Dennis (8/5): -
• Manfred (8/5): -
• Yogin (6/5): Value for money - Property was good Didn’t had Restaurant.
• Uwe (8/5): -
• Heather (5/5): -
• HUNGYIN (8/5): 房間可能不太通風有一種不舒服的氣味，我們開著門通風才好一些，整體有些老舊，早餐區選擇不多但還可以接受。 -
• Jon (9/5): Comfortable and clean hotel. - Large room with two comfortable beds, good breakfast and very pleasant staff. Convenient location. Would definitely recommend. Heater fan noisy... had to turn off for the night, but not really a problem in October.
• Karen (4/5): - Hot tub broken for months. Pool not kept up.
• Joyce (10/5): - Wonderful caring staff, front desk and breakfast room. Easy to find and clean, quiet. Nice breakfast room: very welcoming, and while its upstairs they will take your order and have it brought down to you in the lower dining area if that’s an issue for you.
• Adam (8/5): - Good nights sleep for me and the dogs while passing through. A bit loud with the busy rail line behind the property.
• Sheila (9/5): -
• Chelsea (10/5): - We had such a good rest the first night decided to stay 2 :) everything was great!
• corrine (8/5): - Breakfast should be on the bottom level. And should have bacon.
• Donna (8/5): - .
• Kellie (6/5): - Room was clean, staff was friendly. Same breakfast everyday and the hot tub wasn’t working and pool was very cold! We had to ask to see if they could turn up the water temp!
• Tim (7/5): - Breakfast is better than what I expected. Good enough for a quick bite. Staffs on counter are very responsive and helpful for nearby tourist attraction Found one towel with grass dirt.
• Dunbar (5/5): -
• Iulian (7/5): -
• Yicong (8/5): -
• lydia (10/5): - Was great
• Susan (10/5): This is a convenient stop very close to the main road, easy to find and very comfortable. - The pet friendly room was really spacious. We got a change of linens in the late evening, no questions asked. The breakfast was very nice with lots of selection, and hot options. The staff were wonderful.
• Gladis (10/5): - clean rooms, great customer service and nice breakfast. Note that its very quiet and we could barely hear the highway or trains traffic.
• Aparna (8/5): - The rooms are outdated but its clean enough.
• Rodney (10/5): - This place is a motel, not a hotel as advertised.
• Casey (6/5): - Staff was very friendly and helpful and check in was a breeze. The room was a little dirty however. The floors especially could use some cleaning.
• Sarah (10/5): - Room was nice and the night staff were excellent.
• Tova (8/5): - Nice place for a quick stop. Decent breakfast. Right by the waterslides if a person were to take the kids.
• Garry (8/5): -
• James (10/5): - Liza the breakfast lady is providing an excellent service
• Samantha (10/5): - Everything was great
• Patricia (8/5): - We stayed for one night during our road trip. Breakfast was great. Bonus is 10% discount at Mr Mikes.
• Iona (8/5): - It was the perfect, get in late, & sleep sorta motel. We heard the train but it wasn’t disruptive. Easy in/ off / get back on the highway.
• Chris (8/5): - Nice clean hotel, friendly staff, good location.
• Markus (6/5): - Wasnt informed hot tub was broken before i came
• Kari (10/5): - This is our third stay here since May 2025. It's extremely convenient and the staff and accommodations are great. Check in has been seamless and the eating options are great. Several gas stations nearby so you can pick and choose. We feel so comfortable coming here, that we plan on using this hotel as our go too when we pass through Salmon Arm regularly. Keep up the excellent customer service!
• Heather (10/5): - Rooms were very clean bed comfy too
• Chris (10/5): - Clean place
• Amanda (4/5): - Check in was good, we got to our room and unpacked, we had to leave for an appointment so didn’t settle in right away. Once we came back we noticed the room was terribly dirty. Furniture hadn’t been moved, dust and dirt along the floor, old popcorn, chips, wristbands, hair and cobwebs in most corners. Hair in the sink, garbage in the garbage. Just not clean. We’ve stayed here several times over the years this was way lower standard of cleanliness than before. When I spoke to the front desk upon check out there was little acknowledgment and no resolve or composition offered. When travelling with a small child you want things clean and safe. Not sure we’ll be back.
• Cheri (10/5): - Great pet friendly hotel. This hotel is clean and well maintained. The rooms are very large and they provide a free breakfast which includes scrambled eggs, sausage, waffle maker, toaster, yogurt, cereal (hot and cold), etc. The staff are friendly and the hotel has several nice, clean grassy areas for dogs complete with convenient garbage cans. Out back is a designated smoking area with ashtrays. There is a pub within the same parking area and a Starbucks. Gas stations with convenience stores across the street. It felt very safe and clean and I willl definitely stay here again. Very impressed.
• Eric (10/5): - Great location
• Don (10/5): - Perfect
• Nathaniel (4/5): - Checked into room and the maintenance services must of been repairing the sick as it was all tore apart and tools everywhere
• Donn (8/5): - Pleasant one night stay while travelling. Checkin in staff were friendly and efficient. There are train tracks at the end of the complex with occasional train -didn’t bother us at all. No train whistle.
• Kelly (8/5): - Older accommodations but great easy access and breakfast was good. Price point is good.
• Kari (10/5): - Conveniently located a block in off the highway. Shopping near by. Restaurant, pub, and Starbucks right across parking lot.
• Katinka (7/5): - Grosses Zimmer, Parkplatz vor dem Zimmer Frühstück war etwas wenig Auswahl, Zimmerinventar schon etwas älter, sehr kleines Bad,
• Bob (8/5): - Nice and clean
• Maureen (4/5): Dirty. - We booked this place because it was part of the Best Western chain. We did not expect to go into very dated rooms. The pictures we saw on hotels.com did not do justice to the room. The room smelled like stale smoke. Even though they probably haven't been smoked in in years. The carpets need to be changed out. The bed was made neat and there wasn't any dirt in it which was good. We checked for bed bugs, nothing there. Complimentary breakfast was basically the same thing everyday.. there was no variety like some other places do but that's not a big deal. But the thing that really got me were the dishes. We pointed it out to the poor lady working and she said that it was the dishwasher filter needed to be cleaned. But even after us pointing this out, we returned the next day and the day after and still found the dishes to be dirty even after coming out of the dishwasher. And it was like management didn't want to do anything about that. I don't blame the server. I don't blame the workers but I really don't want to eat off of plates that has sprayed dirt all over it. And it wasn't just one dish on top. We would pick up piles and it would be reoccurring throughout the stack. The pool didn't look like it had been cleaned properly either. We only did one swim. I couldn't go back. The lounge chairs in the pool area sunk so far down they weren't comfortable at all. I tried to find alternative accommodations within the first night but as this was a weekend we were unable to.
• McAlister (7/5): -
• Nishit (9/5): -

Photos