Quality Inn Luray

Location: 410 W Main St, Luray, us

Star Rating: 3 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Access to nearby outdoor pool
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Secured parking
• Swimming nearby

Rooms Available

• King Room - Non-Smoking

  The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a TV with cable channels, as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Satellite channels

• King Room - Accessible/Non-Smoking

  The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a TV with cable channels, as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Satellite channels

• Superior Efficiency Queen Room with Two Queen Beds - Accessible/Non Smoking

  This suite offers a TV.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Refrigerator
  • Microwave

Guest Reviews

• Scott (7/5): Good price needs better house keeping - Smelled like cigarettes and very musky Thank goodness I always bring cleaning supplies and candles no matter what hotel I stay at .
• Richard (7/5): - Location is good and convenient for those visiting the Shenandoah. The bed was very comfortable. The restaurant served a decent breakfast. N/A
• YUNYING (5/5): -
• Joan (10/5): It was great. It was the last stop of a 10 day trip and it was the most comfortable bed of all. - The room was clean. The bed was very comfortable. The attached restaurant only serves breakfast and it was very good. It could use a little updating in some areas - like refreshing the paint in some places.
• Chris Lepley (8/5): -
• Alicia (6/5): Bed was comfortable.. I wouldn’t go back though, they need a new housekeeper - Close to Luray Taverns The bathroom had cobwebs and the the shower head was coming out of the wall.
• Marija (8/5): -
• Martinez (10/5): -
• Michelle (8/5): Very nice cozy hotel - Proximately to down town The room air very stale and moldy smell was running the air
• Johannes (8/5): -
• Rooks (8/5): - , .Close to Caverns and Restaurants... Charged $121.47 and then I paid cash for the room. The Charge has not been reversed yet. .
• Jessica (2/5): Terrible! - Nothing. Did not enjoy they stay there at all. The best thing was the check out process was simple, and not time consuming. The bathroom was not very clean. There was hair all over the back of the bathroom door. There was layers of dust. The shower was not very clean looking either. The bathroom was super small. The beds were so uncomfortable. Felt like sleeping on a cinder block.. There was nothing "quality" about the place. I definitely overpaid for the room. They tried to charge me twice when I checked In! We will never be coming back to this location!
• Laurie (9/5): - room, location
• Allyx (1/5): - Was close to Shenandoah National Park Booked a non-smoking room, the room smelled of smoke instantly upon opening the door. Along with burn holes in the chair. Very unclean, we wiped the shower down with a a sanitary wipe and it was filthy. They should also do something about the bright lights outside, even with the blinds closed it almost seemed like it was daylight in the room in the middle of the night. Bed were very uncomfortable.
• Victoria (8/5): - The room was clean. The parking lot is small and people from next door were parking here so that would be bad in peak season. The place was pretty quiet with the air on.
• Marina G (7/5): -
• Adrian (1/5): They have charged me twice - I paid through booking on the same day of the stay, even through it was supposed to be paid on-site, because they called me to say if not they would cancel the reservation in a very rude way. When I arrived they charged me on-site and they told me the payment through booking would be released as it was pending. Well they did charge me the booking one I had paid and the one at the property, so basically o have paid double. Now I have contacted the property and they have not answered. Great job Rude personal Charged me double Not answering to provide solutions
• Flyer109051 (10/5): Nicely updated, great breakfast - Great place. Breakfast was delicious. Place was kept clean and was updated. Great location between caverns and skyline drive
• Heifers1 (8/5): Middling Hotel in Luray - Clean, bare-bones, but inexpensive hotel in Luray, VA. Comfortable beds and good shower. Convenient to downtown restaurants and shopping. But old, very outdated 2-story hotel. Outdoor pool only. No free breakfast, but breakfast restaurant on-site.
• David (10/5): - Staff was polite and helpful room was very clean no complaints
• Shripad (6/5): -
• Taylor (9/5): Great economical place to stay. - The price!!!!! The room was clean. This is the second time I've styed there and in a different room, both rooms were clean, TV or the programing I watched wasn't hi def, but hey, it's a room to sleep in, no road noise, no noise from adjacent rooms, I will stay there again. Nothing.
• sid (9/5): - The owner was very helpful went out of his way to help me print tickets to the cavern. If I ever come back to luray I would stay there again No restaurant had 1 that did breakfast but was closed day we stayed did have good pizza next store.
• Taylor (7/5): Will stay there again!!!!! - The place seemed a little dated, but everything was nice, it was clean, quiet and wasn’t expensive. I can’t put my finger on why I think it’s a little dated as Rosemead fairly new. At any rate it was a nice place, and I’ll stay there again. Not sure?
• Stephanie (10/5): -
• Richard (8/5): -
• 10harley (2/5): Locked out of my room - I had a very bad and unsettling experience. I need to leave early in the morning. After taking some items to my car, my key card would not let me reenter. My phone and coat was inside and the temperature was around 10 degrees. No one was on the property to help me. I went to the sheriff's office and they were able to contact a manager. They tried to get entry for about 1 1/2 hours. They finally realized the had a key to override the key card system. All the could say is sorry for my inconvenience. Not very good customer service. Think twice staying there with no one on the property if you need assistance. No concession was offered for my inconvience.
• William (9/5): Friendly service, clean room, quiet - Easy to get to and fast check in Bathroom was a bit small. I’m a big guy
• Yogesh (5/5): Good Location, great staff, nice attached restaurant for BFast, need room repairs and maintenance - Breakfast was not included however the restaurant attached was great for breakfast. Room was getting lot of cold air from main door gaps, light sockets were not working. Bathroom door was not very tight. (I had to slam it every time to close it fully) Lot of maintenance and repairs are needed in overall property and rooms.
• Matthew (10/5): Thank you.. - Great Smoking areas.. People aren’t criminals that smoke. It is is a nasty habit.. but with provided ashtrays that is kept clean.. rules posted.. employee checks on keeping grounds/area clean.. Marijuana is more legal than cigarettes?
• Sandra (9/5): -
• Cindi (5/5): The kids had fun. - Great price. Great location. Pool and food right by . Had ice to fill coolers. Toilet was clogged . Bed uncomfortable. Ice box had mold all over the lid
• Ted (8/5): -
• Robert (8/5): -
• Virginia (1/5): Never stay there again - Location Unclean staff unresponsive toy co my complaints.
• H6051UMbetsyw (8/5): Location was perfect close to caverns. Rooms was clean . Price was good during our stay. All staff was friendly and good - Location was perfect close to caverns. Rooms was clean . Price was good during our stay. All staff was friendly and good in restaurant was delicious.
• Wayne (4/5): - Breakfast was not included
• Holly (8/5): - Everything everyone was nice
• Hall (6/5): Good location - The morning staff was nice The night staff was rude and the bed was uncomfortable
• Holly (10/5): -
• Kathryn (6/5): - Nice for money The blanket had a stain on it
• Nirbhay (9/5): -
• John (10/5): Comfortable. Convenient.. Great Value@ - I have stayed here several times. The renovation of the last year totally refreshed the rooms. The location is wonderful, and the value is also. We don't seek a hotel in Luray to use as a home base because we have family here. It's simply a convenient, safe, comfortable place to sleep. ( Over the holidays our families' homes are full !) I'm certain that I will stay at this Quality Inn several more times as the years roll on !
• Lisa (8/5): Overall we were happy with our stay. Betsy at front desk was amazing! - The location was close to everything we wanted to visit. More comfortable chairs in the room
• Nolan (8/5): good center of town stay - Check=in was easy. king beds are wonderful. room needed nail and screws pulled out of wall and a fresh coat of paint. better mattress would make a better sleep
• Michelle (10/5): Amazing location and amazing people - Great location Nothing, great stay and great service
• Elena (9/5): - Staff was friendly, clean room, nice shower
• RICHARD (8/5): -
• Ayellet (5/5): - The location was good The host was unpleasant. The rooms smelled strange and old.
• Artley (6/5): -
• Danny (6/5): -
• Michael (10/5): it was clean and spacious - cleanest motel I’ve ever stayed in nothing
• Diana (9/5): very nice ! - staff very helpful, facility very clean. No complaints!
• F3454BJdebbiem (10/5): Nice clean hotel with good food nearby! - It was a great experience. It was a good room, nice and clean, a restaurant next-door for dinner, and breakfast in the hotel in the morning. I would stay there again..
• Stacey (8/5): -
• Trisha (8/5): -
• David (9/5): -
• sharmen (6/5): its location along main street is superb - Location is superb and I like the idea that parking is available near the room. The front desk , especially Betsy was very thoughtful and courteous . Management could pls update the bathroom ; tiles are worn and shower head is old; bathroom curtain smells ; toilet seat although visibly clean is obviously not sanitized as i see there’s no label it’s sanitized. I saw a live spider crawling on one of the towels and another smaller spider on bathroom floor. Worn out wooden hangers and small appliances ( iron , hair dryer , coffee maker) were not dusted . We stayed on Thursday ($87) and Friday ($187) , I was surprised why they jacked up the price for the same room. The Inn across ( Memslyn) which I have better rooms are about the same cost when we checked that day. I wasn’t happy of the room accommodation cost Quality Inn priced us I feel it was a ripoff
• Eileen (10/5): - I called to let them know we would be arriving later at night. When we arrived check in was quick and simple. Parking lot layout had us a little worried but turned out fine. Quiet, comfortable, and clean. Would definitely stay there again if we decide to travel to Laray for another weekend trip!
• Sendil (5/5): Ok for emergency - Location Smoke/weed smell
• Kelly (4/5): - The room was not the cleanest. Hairs in sink, toilet still dirty, leftover dirty washrags from prior guests. Surfaces needing a good deep clean. Floors were dirty as well. It was ok for a short stay but dont expect it to be very clean.
• HyViz (8/5): Great value - Clean and quiet. Close to Luray Caverns. Beds are firm. Perfect place to stay on a budget. I would definitely stay here again
• casey (6/5): - Clean bed, thankfully. Bathroom and stand alone sink were pretty foul with hair and dead bugs on the vanity, wall and ceiling. Sink plumbing wasn’t great. A/C was good.
• Robert (10/5): - We had a quick stay and it was good, nice bed, updated room and pleasant staff
• Bonnie (10/5): - Nice room beautiful decor
• Kimberly (10/5): - Great location for visiting Luray Caverns. The staff we so nice. Huge room
• Charles (10/5): - It's a nice place
• Nathalie (8/5): - Room was clean. Great water pressure in the shower. Service was good. Parking was great. Great reastaurant for breakfast. And the Italian restaurant next door was great for dinner. Only issue was a very loud A/C that probably needed maintenance.
• Jerry (10/5): - Very good location close to everythink you like to see.
• Joan (6/5): - The hotel/motel was a lot older than the pictures. It was clean but very 60 ish. There was no elevator which I should have checked when booking. It does have a restaurant which is open for breakfast. The food was good and we had great service.
• Gail (2/5): - The room itself seemed like it had been cleaned. However there was a definite mold / damp Oder as soon as you enter the room. The air conditioner Wes EXTREMELY loud. The are outside is loud as well. In the morning I realized why the room smelled as it did there was black mold and dirt all over the air conditioning unit! Eight hours later I am still coughing and can feel it. Awful! The refrigerator also makes lots of noise. I don’t believe the carpets have been cleaned in quite some time do to noticeable dirt picked up on my socks. Gross!! Shower and toilet area had some water damaged on wall and door so the door didn’t close properly. In all I wouldn’t recommend staying there. Pay the extra 50 for a better place across the street. IMO
• Lois (8/5): - Everything was fine during our stay!
• Kelly (8/5): -
• Charles (10/5): - Quiet room
• Shelly (2/5): - I dont know where to begin. As soon as you walk in the room it smelled of mildew. Their were pubic hairs in the bathroom, everything had a nasty grime on it. The pictures are very deceiving and misrepresent the property. I would run not walk and stay anywhere else
• Maxwell (10/5): - I made a request for a surprise for my girlfriend's birthday and they left a small gift, a card and balloons in the room waiting for us
• Christopher (8/5): -
• elizabeth (10/5): i would recommend this stay! - the location was easy to find, ac unit in the room to be adjusted to you’re liking, walking distance of food places, comfortable bed and decent bathroom
• Linda (8/5): - appeared clean but obvious that the building is old.
• John (2/5): - Blood stains was on the covers we drove back 3hours home the same night. Lost money
• maryanne (4/5): Not comfortable at all. - This is a hole in the wall motel. Not like the photo on this page at all. The room was in desperate need of upgrade. Not worth the $115 price. The beds were not comfortable. the AC was ancient. the bathroom was so tiny and the fan sounded like a tractor pull.
• Robin (8/5): Basic but good - The hotel was basic, but perfectly adequate. The room had a slightly musty smell. But not bothersome. Everything was clean and comfortable. The condition of some items was definitely in need of updating. There is a coffee maker, fridge and microwave and plenty of closet space. It was quiet and the bedding was very comfortable. we had a great night sleep.
• Brooke (8/5): - The staff were incredible. Loved how close it was to everything .The room wasn’t terrible but needs updating and better cleaning . The pool was also very dirty.
• Moore (10/5): -
• Dora (8/5): - I like that the location is very convenient and close to restaurants and attractions
• Chengyin (4/5): Shell-shocked - We arrived with a family of 5 and were a bit shell-shocked at the dinginess of the room and the musty smell, which we attributed to the AC being off. But the mustiness stayed and my husband said it was actually more like smoke, which sounded right. The beds were fine, although the headboard had broken off from the wall so there was a visible piece of broken piece of wood that should have been repaired, and the bathroom floors were not super clean - baseboards had never been dusted and grout was all black (except at the areas near the wall which were less traveled by). Our stay was fine, although the photos do make them seem nicer than it was in person.
• T3799TBkareng (10/5): Pricey for a Quality Inn but clean - Stayed just one night in rm 103. Clean room with comfortable bed. The room and bathroom looked recently painted. HVAC worked well and not noisy. Did not eat breakfast since it was crowded and many people were coming in off the street. Would probably stay again.
• Roberta (6/5): - Room had a terrible odor. My luggage and clothes smelled like the room after we left
• Brenda (8/5): -
• Loveless (5/5): -
• Cassandra (10/5): - Check in easy; room was clean, quiet and comfortable. On site restaurant was a bonus; good food and service.
• Caryn (2/5): - We walked in, spent five minutes. Tried not to touch anything once we saw the first indicators of filth. Documented with photos and left. It was absolutely awful. Huge wad of hair in an unclean toilet, tile in sink area filthy, shower floor gross and had debris on it. Brown crud in the corner of the toilet area and smelled like urine. Worst of all was the beds. One smelled like pee, the other had yellow stains on comforter and absolutely covered in unknown stains on the “mattress protector”. On arrival there was an ozone machine running and a smoke smell in the room. Within a couple minutes, office staff came to retrieve the machine. On check in, another guest was complaining of unresolved cleaning issues from the day before. A word to the wise: keep driving even if you’re tired. Don’t stop here. We were scared that our pillows had touched theirs. We did not want our blanket in that bed. We would rather sleep on the sidewalk outside the room than ever climb into bed here. Even though we were exhausted, we walked out and immediately drove to Woodstock to a different, clean hotel. Never had to do that before in my life. This quality inn needs a serious deep clean and staff training before renting again.
• Melissa (9/5): Great value for a great little solo stay in Luray!!! - The staff were very friendly and polite. The room was bright, clean, and smelt wonderful!! The bed had SUPERIOR comfort with great pillows!! I loved that bed!! The TV was awesome!! The bathroom mirror was amazing. The iron worked really well on my super wrinkled shorts and the fridge kept my 7ups nice and chilled!! The shower head didn't move and it sits awkwardly so you are pushed up against the marble wall on the right. BUT the shower pressure and shampoo/conditioner provided by squeeze pumps were EXCELLENT!!!
• julienne (2/5): - DISGUSTING! There was hair from other guests on the pillows and sheets. The towels and pillows were stained and our non-smoking room smelled of cigarette smoke. Will never stay at a quality inn again.
• Jeannine (10/5): - No elevator, had to climb stairs to second floor. The stairway was so dirty and littered.
• Manka (10/5): - Everything was good.
• Verified traveler (6/5): Quality Disappointment - I was disappointed with this motel. The 1room smelled as if no one had been in there for a month or more. There were no amenities since they put the stuff on the walls. Dont mind the shampoo or conditioner but a small soap for body wash. At sink there was no soap just another shampoo dispenser. No body lotion of any size. One of the comforters had red ink or something on it and for a second I thought it was blood Terrible small pillows. We also had grasshoppers in the room. As for the pool, it was very cloudy, no offer of towels, so we used the shower towels. No problem with that, except when housekeeping called if we wanted service the next day, I asked for xtra towels and an extra pillow. After I answered several questions as to why I needed towels and an extra pillow, she said well you have 2 pillows for each person. There were 4 of us. I just said I neededan extra one for my husband. Her answer was ok ill get you more towels but I'll have to look in the back for another pillow. End result was towels no pillow. Also at the pool very little seating. Definitely needs sprucing up as does the entire motel. The restaurant next to it, was a bit expensive especially since it's a part of the motel, not a separate company. So in the end, if you are 1 person maybe 2, not a super bad place to stay for a night, but not for a family for more than 1 night.
• Christina (10/5): - Went with my brother and his family, sister and her family and my Mom. We had three rooms. Only one was a bit unclean. Moldy bathroom ceiling, light plate missing and stained sheets. However they were extremely receptive and changed out that room for another which was good 👍. Wonderful place for the price. The restaurant has delicious Breakfast, the bowl was my favorite!
• Vicki (2/5): Not the best - When entering the room it had a strong odor of mildew/mold/smoke. There appeared to be a mold stain at the door and in the bathroom. I was awoken to a bug crawling on me in the bed while I was sleeping. Not very clean at all. I understand it’s a small town and not many options but this hotel needs an update!
• PHILIPPE (4/5): To avoid - Propreté de la chambre à désirer. Mobilier usé ou cassé. Frigidaire pas nettoyé. Ménage pas fait chaque jour alors que mentionné dans conditions de réservations.

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