Marshall Suites Bainbridge Island, SureStay Collection by BW
Location: 350 NE High School Rd, Bainbridge, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Marshall Suites, centrally situated in Bainbridge, just 14 km from Seattle, offers free WiFi throughout the property. Each room features a TV with cable channels, a convenient microwave, and a private bathroom with a bath or shower for your comfort.
Convenient Location
Explore nearby attractions with ease as Bellevue and Lynnwood are within 27 km from Marshall Suites. Additionally, Sea-Tac Airport is a mere 27 km away, ensuring smooth transitions for travelers.
Modern Amenities
Indulge in a stay where modern amenities meet comfort. From the complimentary WiFi to in-room entertainment options, Marshall Suites ensures a pleasant and convenient stay for all guests.
Book your stay at Marshall Suites now to experience luxury and convenience combined.
Important Information
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Public transport tickets
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Japanese garden
- Secured parking
- Garage
- Fishing nearby
- Guest education on local ecosystems and culture
- Paddle boating nearby
Rooms Available
-
Queen Room with Two Queen Beds - Non-Smoking
The quadruple room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Microwave
-
Two-Room Queen Suite with Sofa Bed - Pet Friendly/Non-Smoking
The suite provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
-
Two-Room Queen Suite with Sofa Bed - Non-Smoking
The suite provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
-
Pet Friendly King Room with Sofa Bed - Non-Smoking
The triple room features air conditioning and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
-
Two-Room King Suite with Sofa Bed - Pet Friendly/Non-Smoking
The suite offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
-
Deluxe Double Room
2 Queen Beds
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Free Local calls
- Separate sitting area
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Smooth flooring in room
-
Deluxe Single Room
1 King Bed
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Free Local calls
- Separate sitting area
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Smooth flooring in room
-
Standard Double Room
2 Queen Beds
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Free Local calls
- Separate sitting area
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Smooth flooring in room
-
Deluxe Studio Suite
1 Queen Bed
385 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Free Local calls
- Separate sitting area
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Smooth flooring in room
-
Standard Suite, 1 Queen Bed
1 Queen Bed
381 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Free Local calls
- Separate sitting area
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Smooth flooring in room
-
Standard Suite, 1 King Bed With Sofa Bed
1 King Bed and 1 Twin Sofa Bed
381 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Free long-distance calls, desk, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Visual fire alarm
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Free Local calls
- Separate sitting area
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Smooth flooring in room
-
Queen Room with Roll-In Shower and Sofa Bed - Mobility Accessible/Non-Smoking
The triple room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
-
King Room with Sofa Bed - Non-Smoking
The triple room offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
-
Queen Room with Sofa Bed and Bath Tub - Mobility Accessible/Non-Smoking
The triple room provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
-
Pet Friendly Room with Two Queen Beds, Sitting Area and Table and Chairs - Non-Smoking
The quadruple room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Microwave
-
Two-Room King Suite with Sofa Bed - Non-Smoking
The suite features air conditioning and a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
-
Studio - Disability Access
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also offers a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
King Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a sofa. The unit has 3 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Carbon monoxide detector
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Queen Suite With Two Queen Beds
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as heating. The unit offers 2 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Carbon monoxide detector
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Queen Suite With Sofa
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. Featuring a balcony, this suite also provides air conditioning, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Carbon monoxide detector
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Studio - Disability Access
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Elizabeth (9/5): The staff was very nice and the room was great. - The parking was very convenient.
- Tim (9/5): -
- Margaret (10/5): - Close to town, secured parking, clean, spacious rooms. The staff, though, really the shining star of this place. They are gracious, helpful, and treat everyone like they are a guest in their home. This is a very special place that I return to often.
- Selk (10/5): - I was so impressed by the helpfulness of the young man at reception. I needed linens for a sleeper couch, and he was friendly and very quick to get me what I needed.
- Martha (10/5): - Location!!!
- Jennifer (7/5): -
- Mistie (8/5): -
- Sheila (8/5): Good value, quiet and clean. - Good location. Quiet
- Jamie (10/5): -
- Sandra (10/5): Wonderful stay - The front desk people were very friendly and helpful! Beds were really comfortable. Huge room. Parking garage was a huge plus. Wonderful mini market right next door. Nothing
- Irene (10/5): It was a beautiful stay. - The location is easy to find and access; the staff is amazing and the rooms are quite clean. Limited variety for breakfast but works with what we got.
- Karen (7/5): -
- ERIC (7/5): - Problems with the room keys not functional and had to be exchanged a number of times.
- Amanda (9/5): -
- X7792UKlaurap (2/5): Nightmare - Wow. What a train wreck of a place. The woman at the front desk had no idea what she was doing. She had me write my cc # on a sticky note because she didn’t know how to key it in. The printer was broken. She kept forgetting what room she put me in. Head of Housekeeping was also behind the desk and looked like she was mad at the world. Then the next employee arrived 10 minutes early and refused to clock in after front desk woman asked her for help. After 35 minutes, I left, never having ever checked in.
- Marianne (10/5): -
- Pamela A (8/5): Pretty good, but no time to do anything else but have dinner with my brother and go to bed. - I loved the shower and the amenities: the body wash, the soap, the shampoo, and the conditioner. The bed was WAY too soft for me. I could feel the springs creaking everytime I moved. I hardly slept at all.
- Sandra (6/5): Only there one night but hardly slept because of the bed. - Bed was very uncomfortable! Too soft with ridges.
- BRIAN (9/5): -
- Adrianna (10/5): -
- Amber (8/5): -
- JOANNA (9/5): -
- Griffin (1/5): Never going back, wrong bed, bad staff, room wasn’t even clean. - Location, garage parking, and free amenities. Wrong bed size, advertised as a Queen and it was smaller more like a twin. When asked they pushed it aside saying I was wrong.
- Joe and Diana (8/5): We've stayed here several times and will come back again. - We liked the extra room of the suite. Staff was excellent, especially Connie. Secure, convenient, and free parking. Unfortunately, the furniture is starting to show it's age.
- Susannah (7/5): It was fine for what we needed, a little tired but helpful and generally clean - A good location for catching the ferry, nice offering of tea/coffee /drinks in reception The sofa bed was not made up, and we had to go and request bedding for it (it was a room booked for 4 (2 adults, 2 children) so it was obvious we would need this also). In fairness the staff did sort this out when requested and said they had recently moved to a new system.
- Tim (8/5): - Moldy shower head-check it out!
- James (8/5): -
- Linnea (7/5): Great location - Location was great. It was warm. There were washers and dryers. Had a good space to share with my adult son. Some of the staff were really friendlu Setting up a cleaning day was a pain. It was written down and put on post it notes then forgotten. For each cleaning day i had done on the two week stay i confirmed day before and day off and still unsure it would happen
- Robin (9/5): We had a very good stay! We appreciate the cleanliness and convenience to everything. - Clean, convenient, accommodating. Love pet friendly option. Halls too cold. Mostly processed food items. Would love organic options. Fresh Bainbridge options. Entry to garage is too narrow.
- John N (9/5): - Location
- Robin (9/5): - Pet friendly
- Bruce (8/5): A good value - Location and rooms Bed pillows need to larger and heavier
- Renee (8/5): a fine place to stay - our dog was welcome. the room was clean and fresh. we have been coming here for years, and the quality is diminished.
- John (7/5): Great location, nice staff, amenities have been scaled back. - Location Clogged bathroom sinks.
- Kim (9/5): -
- John (9/5): -
- Scriber13 (2/5): One of the worst hotels I’ve ever stayed in - This has to be one of the worst hotel experiences I’ve ever had. I travel for a business a ton, stay in 50-60 hotels per year, and I’ve never had this experience. First off, checking in, they claimed I had already checked in. Clearly not the case. Then they gave us keys to a room, that when I opened the door, had not been cleaned. Towels all over, bed unmade, coffee and cups around the room. 30 mins of time at the front desk, with the employees calling the manager and asking what to do, they finally got us another room. The desk clerk went and checked the room, to make sure it was good. He declared it clean and ready. When we got in the room, the sink was full of hair, and the “king suite” we paid for turned into a queen room. Plus it was over the garage entry door, and adjacent to the elevator. So after no sleep, and the offer of free breakfast (no thank you) we left, and will never return here.
- Betsy (8/5): - On-site parking. Clean room. Internet was not working—an issue at Comcast’s end—that prevented us from getting a key to our room. Staff were helpful to let us back in each time, but it was less convenient for us. Not the hotel’s fault at all, but still frustrating.
- Connie (10/5): Very good - Perfect for a short getaway — clean, quiet, and excellent service.
- Jacqueline (10/5): -
- YOLANDA (10/5): Excellent stay with hotel very comfortable - Everything except food selection N/a
- Iuliia (9/5): -
- Angela (8/5): -
- Mike (8/5): - Big, quiet rooms. Clean and comfortable.
- Tina (10/5): -
- Sarah (9/5): - Rooms were nice. Lots of windows to open and enjoy the fall breeze
- Lacey (3/5): - The location is great for walking down to the town. Our room smelled so bad like they were trying to mask a bad sent
- Diana (10/5): Great location with odd parking - Great location, great desk staff Parking hard to figure out
- Wendy (6/5): -
- Trentacoste (9/5): Pleasant but too short. - Cleanliness and staff Breakfast; but Starbucks across the street helped.
- David (10/5): -
- doris (6/5): Nice size rooms. - Breakfast was ok but limited. More options plus hot items would be nice at this price point. Limited space for outside seating
- Phillip (7/5): -
- laurie (8/5): -
- Sandra (7/5): Hotel was ok. - Hotel had underground free parking. Location was good. The bed pillows were very uncomfortable. Had hard time sleeping. The room decor was blasé No personality at all. Breakfast was very minimal but got us by.
- Kristen (9/5): Very comfortable suite experience! - Very comfortable room and bed. Nice lobby. Great indoor parking. More color in room decor, nicer towels, less plastic at breakfast.
- Joe and Diana (10/5): We have stayed there before, and will again. - Friendly, helpful staff. Comfortable, spacious, and perfect for our needs.
- David (10/5): - Convenient location. Little variety
- Yevgeniya (7/5): Decent but a bit overpriced. - Clean and decent comfort in room, including microwave and fridge The room stank like dirty laundry upon entering it. Aired it out a bit and sprayed some scented spray to overcome the bad smell . I was also disappointed that they didn’t have low carb options for bf. Some eggs or sausage would be nice.
- Miranda Xiaomin (8/5): -
- OHare (8/5): -
- Liliana (8/5): Good place to stay. - Claire at reception was outstanding! She went out of her way to help me when my husband ill. No gym.
- Carmelslugger (10/5): Nice big room convenient location reasonably priced - Very close to the ferry terminal. Room is big and clean with a microwave and fridge. Parking is free and easy. Price is reasonable compared to a lot of seattle area hotels.
- Linn (7/5): Great location but room/bed quality not consistent throughout the hotel. - Location is great Room was quiet and facing condos next door, but was dingy and dark, and outdated. Bed was very uncomfortable compared to room we stayed in during a prior visit.
- Chris (8/5): - Comfortable and clean Need to serve a full breakfast
- Nancy (5/5): Cost was high for ok hotel that had a noisy ac - Clean The air made a lot of noise Phone did not work had to use my cell phone to call downstairs
- Karen (9/5): -
- catherine (9/5): -
- Debbie (8/5): -
- KIm (8/5): Excellent stop over for the ferries. - location
- Mary Ellen (6/5): - The front desk staff was terrific-- helpful and friendly and accommodating in every way possible. The breakfast hours were long. The rooms are only made up if you ask or upon departure. However, despite the fact that we had a "do not disturb " hang-tag on the door, the housekeeper walked into our room in the morning. The breakfast selections were limited (although available throughout the morning). We needed to be on the island for a wedding and the hotel.options were limited, but I believe this was the best available.7
- Debbie (8/5): Mixed Reviews of Marshall Suites - The front reception person, Claire, was exceptional. She went over and above to help us, was very friendly and quite patient. The breakfast offerings - very high caloric food, no decaffeinated coffee and no milk for the cereal.
- Denisse (10/5): -
- Ellen (6/5): - There was a man at the desk when I checked in on the evening of Aug. 9 who was quite indifferent to me and even somewhat rude (I do admit I was very tired, but. . .). The next day there was a lovely woman in the morning who helped me change my room to a quieter, cooler one who was lovely. These people make all the difference!
- Catherine (6/5): - My room was across from the elevator, ice machine, windows facing the busy street, and a gas station outside my other window. When asked if we could move he said- you picked that room- meaning because I chose a king bed they only had so many available. He said they were fully booked even though parking garage was almost empty.
- REBECCA (8/5): -
- HECTOR MARCELO (5/5): Acceptable, not worth the value - Location Not profesional staff, not relation value service, diaorder, not clean
- ChuChu (7/5): - The front desk staff could have been more welcoming.
- Emily (6/5): Comfortable beds and quiet, functional rooms. - The bed was soft and they had a lot of free amenities in the lobby. Just felt very dated and austere. There was no loading area so I felt like I was going to be run over while getting my luggage out of the car.
- Aston (7/5): This is a good location and the staff was good so I would stay again. - Good location. Friendly and helpful staff and housekeeping. Trash and dead plants outside front door entrance. Easily solved but no action taken.
- Sarah (10/5): -
- Bernadette (9/5): Fantastic stay - would recommend - Ideal location for the wedding we were attending not far from the ferry port The room had great aircon, and was very big - had everything we needed . Also so helpful having complimentary drinks and snacks avalible Nothing
- Jennifer (10/5): Easy to find, convenient location, clean, friendly staff - Location was great, secure parking, clean, comfy
- Wastedbits (9/5): Very good stay - Nice location, extremely spacious room. Overall very nice facility. The bathroom could use some better maintenance. While everything was functional, it was showing some signs of neglect and before you know it that will be the reason the hotel gets bad reviews from future visitors. Hate to see that happen to a good hotel.
- Mary Ellen (7/5): - The reception staff, particularly Chris, who checked us in, and Claire, who is friendly, helpful, and most welcoming. Breakfast choices were limited, but the times were generous.. The place is showing wear, particularly the bathroom floor tile, which needs to be regrouted. Our room smelled "off." I suspect it may be one where a dog had been. Perhaps they should remove the carpeting in rooms where pets are allowed to stay. Housekeeping is only available on demand. They generally only clean the rooms after check-out. HOWEVER, despite this fact AND the fact that we placed a "privacy please" hang tag on the door, on Saturday morning, without knocking, the housekeeper opened the door anyway. She apologized immediately. When I asked why she would open the door with the hang tag, she said, "I thought it was left there by the guests who already checked out." My sister-in-law was given a room that had not been made up at all! We were very late arrivals on the day the management changed to Best Western and that presented the staff with some computer access challenges. We stayed for three nights for a family wedding. There are only two hotels on the island, and this was definitely the better of the two. It was adequate, but the price was high for the quality.
- Iddo (9/5): -
- Rebecca (9/5): I would stay again. - Bed was comfortable Door was ajar when we got to room (that was strange). It was clean, just looked a little older.
- Richard (7/5): Comfortable and clean with spacious room and self serve breakfast station. - The room was spacious and clean. Breakfast was disappointing with processed packaged foods including juice boxes, Jimmy Dean breakfast sandwiches. A lot of street noise being on a main road.
- Erin (5/5): Hotel has gone downhill! - Good location. Free parking. Nice to have drinks and snacks available in the lobby. We did not try breakfast, but they do have it in the mornings. Lobby and breakfast area appeared nice. Room layout (queen suite) was good for parent and child stay. We stayed here a couple of years ago and it was fantastic! Came back this past week, and wow has it gone downhill. It was pretty disappointing. Staff/front desk: We were a little early so waited in the lobby to check in. Front desk person had a loud conversation with other guests about how short staffed they are and how poor management was. Overheard desk person telling another guest checking in that housekeeping was "by request only" but that "probably wouldn't be able to do it even if requested". Common areas: The lobby was clean, but elevator and hallways were filthy. Carpet stained and not vacuumed entire time we were there (3 nights)-- same dirt and debris that was obvious. Everything was just somewhat shabby, especially compared to a couple of years ago. Parking garage: For some reason the garage was constantly being pressure washed while we were there. This resulted in standing, sludge filled puddles throughout the garage. Not only was it incredibly loud, it was smelly to boot. Could not avoid stepping in these foul puddles getting to our car. Disgusting. Room: Nice layout for a parent and child. However the bed was definitely worn out. Room was clean except for some hair in the bathroom (gross). The door does not have a deadbolt you can turn. States it locks automatically. There was a pretty good size gap between the door and casing. Didn't give the best feeling of security. We had a view of the Chevron station.....not a huge deal (not there for the view) but it was a bit noisy. The main living space had no fan or air con unit, which meant it stayed pretty toasty at all times. Unit in the bedroom worked well. Overall this is not a place we would stay again. This hotel is suffering from a lack of staff and seems to be the victim of trying to cut corners to save money. Hopefully management can listen and make some positive changes. This could be a great place again.
- Benson (10/5): Just what I had in mind. I'm really glad a vacancy popped up. - Great location - close to town center and adjacent to restaurants, stores, and a gas station. There was a great variety in breakfast offerings. Additionally, there were some snacks and drinks available throughout the day. The bed was comfortable and the bathroom organization, fixtures, and products were great. I honestly can't think of a thing.
- Heather (8/5): -
- Ann (8/5): A clean and comfortable hotel and a pleasant stay. The car was safe and easy to access. - The room was particularly large and comfortable. The breakfast was very basic but adequate,
- Bolel (10/5): -
- EDWARD (7/5): Great room, perfect location, but not for the price I paid. - Space was quite wonderful. The price was too much for a modest room.
- O9211ZHamya (4/5): Disappointing might as well go to Motel 6 - I was disappointed in many things. "Breakfast" is a few premade Costco-type breakfast items. Floors in hallway and elevator were dirty. God knows how long it has been since they cleaned the carpets in the rooms. Since it is the summer, the bedroom air conditional was appreciated. Unfortunately, there was no air conditioner in the other room leaving it too hot to use. Couch was bad, why is it ok to have a couch with old pillows and weird seat covering? To me that shows you have little respect for your guests. If I could get a refund I would surely ask for one.
- Katherine (7/5): I was pleased the property had availability. The room was large with fresh air. - Location is ideal for Bainbridge Island. Room was bright with fresh air as windows provided a great cross breeze. Food served at breakfast was mediocre. Coffee was not very tasty. Price of room was high.
- karla (5/5): -
- Gina (10/5): It was very comfortable and clean. We will definitely be back - Very close to the ferry and free parking Nothing
- Molly (10/5): The hotel and staff were awesome! Great location! - Beautiful clean and comfortable hotel.
- Conrad (8/5): Other than it being out if budget it was in a good location - Not bad, waffles were good Our king size bed mattress was very soft & lumpy- maybe time for an upgrade.
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