Aifu Resort
Location: Sheraton Montazah Towers, Cournish Road, Alexandria, Alexandria, EG
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreation Amenities
Indulge in massages and body treatments at the full-service spa, relax by the outdoor pool, or work out at the health club and sauna.
Gourmet Dining and Entertainment Options
Savor international cuisine at Jasmine restaurant, enjoy 24-hour room service, and unwind with a drink at the bar or poolside bar. Don't forget to grab snacks at the coffee shop/cafe.
Convenience and Comfort
Stay connected with complimentary Wi-Fi, make use of the business center, and enjoy services like dry cleaning and a 24-hour front desk. The 86 air-conditioned rooms feature minibars, safes, and desks for a cozy stay.
Immerse yourself in luxury at Aifu Resort, centrally located in Alexandria. Book now for a rejuvenating experience!
Important Information
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- The seasonal pool will be open from May 01 to October 01.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in an "Egyptians and Egyptian Residents ONLY" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Front entrance ramp
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Steam room
- Elevator
- Fitness facilities
- Shopping on site
- Breakfast available (surcharge)
- Television in common areas
- Library
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Full-service spa
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Wheelchair accessible parking
- Rooftop terrace
- Pool sun loungers
- Banquet hall
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Junior Suite
1 Double Bed
Soundproofed room
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Towels and shower
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
-
Executive Suite
1 Double Bed and 1 Twin Bed
Soundproofed room
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Towels and shower
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Presidential Suite
1 Double Bed and 1 Twin Bed
Soundproofed room
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - 2 bathrooms, towels, and a shower
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
-
Superior Room
1 Double Bed OR 2 Twin Beds
431-sq-foot room with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Towels and shower
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Room
1 Double Bed OR 2 Twin Beds
431-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Towels and shower
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
Guest Reviews
- Maen (2/5): - Not clean
- Hazem (6/5): - - Nice staff - Good Pool, clean not so deep good for all ages - Nice location with private parking - The options at breakfast were so limited - Not good value for money
- qassem (8/5): - It was ok for the price
- Jay (10/5): - Wish the pool opened at 7am!
- Jan (10/5): - Great place to stay in and spend vacation
- ofraige (4/5): Poor experience! - BB one night phone booking, what was promised was not fulfilled at all. Very Poor experience including lobby, staff, elevator, parking, customer service & care. Management is not even keen for customer’s complaints about booking promised services, no attitude for attention.
- Soumia (2/5): - They give kids swimming lessons so the pool is always crowded and the water is dirty it looks yellowish also there’s a power outage everyday for couple hours
- Haytham Ebrahim (6/5): - Staff good , easy check in , room
- Rederic Savage (8/5): - Friendly and very helpful staff who go out off their way. Clean and good size rooms.
- Hossamtanahi (2/5): Very bad very bad h - very bad hotel with very bad staff , i cancel my booking after i received the room , net was very bad - i don't like it al all this time , this was not the first time for me there but this was the worst , i will nerve go there again
- Gamal (4/5): - The hotel is still stuck in the 70s. There is a very long walk from reception to the rooms, the lifts would barely work and the place was quite noisy when trains went by.
- Khalil (2/5): - Not so good don’t go to this hotel
- Mina (2/5): Don’t go there ever - Dirty nasty Should be taking off hotels.com you guys are better than this
- Nutanmatee (2/5): - It was a nightmare. I lost 2 nights of my money. I checked in another hotel.Aifu was a nightmare, AC never worked, TV never worked. Bathroom shower is so tiny after shower bathroom floor was flooded. Just one towel for 2 guests. Not happy losing my money, but I do not recommend this hotel to anyone. Not enough lighting
- Ahmed (8/5): - Nice staff, clean hotel and reasonable food. I liked my stay
- Adel (6/5): - There is wi-fi in the rooms, but without internet...fake network
- G3409XYamre (10/5): My engagement ❤️ - It was my engagement at Aifu resort. The view was perfect and peaceful 😍 The place was very clean and safe . A great place, with very professional stuff Really great service and excellent hospitality ❤️ Thanks for the great night ..it was my first time at this great place but I'm sure it won't be the last one Special thnx for Mr.Nabil ❤️
- hamosan (10/5): Wedding - Excellent service. Very friendly staff. Well organized manager. Definitly worth checking in. Location has a nice view of the sea. A good place for photo sessions. An opportunity to unload all your stress.
- Ramy (8/5): - good place
- Dina_tolbaaa (10/5): Amazing place - Its the first time to come but will never be the last. Its a comfortable place, polite staff, and we really feel as home Also the food is so fresh and delicious 😋 The view is wonderful Swimming pools are so clean And rooms so clean and comfortable
- 955haidye (10/5): Al waha madint nasr - I visited this hotel with my father who works as the head of the Town Gas department, and I found the reception nice at Evo Hotel and the comfort I encourage visitors to Alexandria to stay in this nice hotel ❤️❤️❤️
- 551ekramym (10/5): Town gas - I want to thank Eco hotel staff and specially the restaurant team led by Mr.mounir ,the hotel is nice , comfortable and always clean ....I have been visiting the hotel for five years I don't regret staying there❤❤
- Yusuf_huss (10/5): Amazing trip with my family - Really it was a very memorable accommodation in Aifu resort very excellent service very professional staff we enjoy our stay and will come again next year, special thanks to Mr. Ebrahim Hassan and have s team also food and beverage team and house keeping Team thank you all
- elamirf2021 (10/5): Mr . Fares - Very beautiful and nice hotel 😊😍 Always clean & comfortable staff are professional specially Mr . Nabil ( food & beverage manager ) and Mr . Ibrahim from sales Quick Service I will spend all my vacations in this hotel
- 224malakm (10/5): Excellent hotel - Excellent place Excellent staff Food was good and the room was clean and tidy All staff was good and polite The view was good The room was air-condition Swimmingpool was clean Restaurant was clean Ro service available 24 hrs ..............
- 887magdyk (10/5): Very nice vacation - Aifu resort the best vacation for any family. They have a great service and big rooms, nice location and amazing view. The hospitality is great make us feel in our home. The staff special Mr. Nabil the F&B and his staff ( Ghada, Noorhan, Mohamed Moustafa. Handier and Yasser) the swimming pool staff (Moustafa). The front desk (Dina, Adam El enawy) they are all friendly and gave us a wonderful service. Even the security of this hotel and the house keeping was so so nice. The resort serve to the guest a complimentary breakfast including a lot of Egyptian and American food. All the food was healthy and very tasty. The presidential suit is amazing, huge space, nice beds, clean and have an air conditioning everywhere. I recommend this resort for all my friends and famil. Because they deserve more than five stars ✨. Finally, my family and I want to thank everybody at this resort
- Morabi-uk (8/5): Mohammed Orabi - Hotel is very nice,comfortable and clean. Rooms all are air conditioned and tidy. Pool is very clean and water pured. Food is quite good and delicious. All safety measures have been taken in the place. Generally, Hotel is very unique and all staff are very friendly and kind. I will repeat my visit again next summer if I have a chance when I have a holiday in Egypt. Difenitly,This Hotel will be my favourite destination next time.
- m0hemedg (10/5): Mr. - Aifu hotel its not five star ,but really the service provided and team is ausum They let me feel at home .the food in breakfast was very good as a 3 star hotel and the rooms is very clean As you go you find someone clean coridors The pool is excellent the team of hotel was very helpfull
- mas4importledscre_ (8/5): Married - Great view with good service to all of people's who I invited really feeling I'm between my family also found swimming pool to spend one day or more also rooms have good view and privacy to who rent rooms
- IsisK28 (8/5): Aifu hôtel - It was a great vacation in Aifu hôtel, Hôtel Staff are very excellent and friendly, and they help customers for any request or inquiry, especially the pool and restaurant staff. special thanks for Mr. Nabil Tawfik Food and beverage Manager & Ms. Ghada, Hopefully I will back next year ISA.
- MarinaReda (10/5): Great and Amazing Vacation - This is my third visit to Aifu resort and this time was extremely good, The hotel location is amazing, room view is awesome .. the room is very clean and the stuff was really helpful and kind and supportive specillay Mr.Nabil he is a great staff manager who assures that everyone is satisfied and all is good and how he is a careful person with the hotel clients and Khaled from room service too is an honest and active one, big thank you.. The breakfast and the food in general is so tasty and delicious.. the pool is very clean,and the pool stuff are very careful and so friendly with our kids .. It wont be the last time for sure ☺️ See you very soon 🤩 Thank you all for your great hospitality
- gasser_ayad (10/5): Nice & Tranquil Place - I enjoyed the place very much. Mr Nabil the Food & Beverage Manager met us at the reception expressing care and hospitality and facilitated everything we needed to have a successful retreat meeting. All went fine, and we were treated to a delicious coffee break and lunch. All amenities were made ready for us to have a good business day. Thanks Aifu Resort. Planning to be back soon.
- Cruiser04701676980 (10/5): Appreciated efforts about all the responsibilities for those who are in charge of pool .. need to afford all my regard - It was one of the most wonderful day use i have ever .. I spent a wonderful day with my daughter Deema , she was very happy and looking forward to visit again and again .. for sure it will not be my last visit to Aifo resort .. thank you for your hospitality
- fahmawy (10/5): Excellent Service Excellent Staff - Really this is the 2nd time to be checkin the hotel and every time i find upgrade in the place and i see that the hoter provide the best quality with the compatitor price so i suggest the hotel for every one specially familes that are looking for privacy and safety
- Ahmed (2/5): Terrible Experience - I travelled with my friend. - Door lock was not working - WiFi connecred but not working - Electricity was not working in half of the room when we first moved in, then an engineer helped to run it but the telephone still did not work. - We were unable to call the reception, room service, or kitchen because the telephone was not working. - There was no kettle at the room (contrary to my last visit). - In the 2nd day, the hospital staff again disconnected half of the room Electric (centrally) so the fridge stopped working and our sea food meals in the fridge became spoiled. - Food options are OK but the quality is bad. - The Tang orange juice smells old bad (like fermentation). - The beans smell old in taste. - Foods of previous days should not be served to guests. - My friend found bugs (insects) on his bed. - No mini bar as stated here in Hotels.com - No kettle was found in the room (unlike my previous visit in 2018) - It is a complete waste of money and does not deserve even 1/10 of rating.
- Jared (6/5): It was okay - Staff very friendly. Was a grand hotel in its day. A little past its prime. The pool was not open which we did not know until after we had checked in. Was a great disappointment to our kids. But an okay value for your money. Personally, I think that Alexandria is overpriced. You will pay a premium to stay in Alex compared to Hurgada and other beach destinations so if you are looking for a beach I would recommend the Red Sea.
- Verified traveler (6/5): - The hotel was minimally staffed due to the pandemic. All I can say is you get what your pay for as their day rate is quite low.
- Verified traveler (2/5): - Very bad hotel and I don’t recommend it for anyone
- usama (10/5): - large room and lean close to every thing I loved it
- Sam (10/5): - Very good got the price that I paid I will book again
- AHMED (6/5): A fair stay - The stay was fair, a fairly clean room,fair service for someone who just needs a place to shower and sleep in for the night but it is quite unfair to call such an experience a hotel.
- Osama (6/5): - Price of the property is the only good thing, poor facilities and everything is just ok
- Verified traveler (10/5): - Everything‘s fineExcept the building is too old and the swimming pool is not in great condition
- Verified traveler (2/5): - Actually the location wonderful but there’s no care and there’s unprofessional staff Also in check in I went at 11 pm and I had early morning appointment and with me a child They let me wait a lot cause they can’t find my reservations I give them the confirmation number but they said we cannot find on the system and I was too frustrated he said wait , and I cannot find I’m try to call the manager and was v bad attitude and he was asking a lot I give him all the details even the credit card and he doesn’t want me to check in cause he cannot find the confirmation
- Verified traveler (6/5): - The best thing about the hotel is the pool and the location, but rooms are not so clean, bed sheets smells, and air conditioner is set to a certain temp with broken lcd!
- Verified traveler (2/5): - We arrived at the property @8:45 PM to find that out that our reservation was cancelled without being informed by the hotel that this will happen. No one bothered to call us or send us an e-mail!!! Extremely unprofessional and rude staff!!
- Verified traveler (2/5): Very Very BAADD - It was not good at all and the open buffet only 4 eggs maximum per person And the manager of the hotel was soo unprofessional (Zakaria) he is not logical or respectful The A/C was soo weak The building and overall view is not a hotel at all
- Verified traveler (2/5): - It’s very bad service and place to stay in, completely bad from A to Z.
- Verified traveler (10/5): - It was very clean They were knowledgable and accommodating The one down fall was the pools were not open
- David (8/5): - Across The Street from the Royal Garden just off the main Street
- TAMER (10/5): Aifu Resort , Alexandria Egypt - Hello, as a regular guest in aifu resort alexandria , egypt i would like to proudly great MR. GAMRY cause he is the most hardly working in the aifu front office , thank you very much GAMRY the aifu front office star .
- Verified traveler (2/5): - Very bad experienice Smells gross from the first time Needs maintenance every where even the elevetor bottoms are broken Restrooms are not cleaned well The garage door is far away from the hotel entrance
- Verified traveler (8/5): - Room space is hug with prime location. Although it is far away from city center, we liked the location. Food is not so good with little variety for breakfast.
- Verified traveler (8/5): - breakfast is great , hotel is clean
- Tamer (8/5): Aifu Resort , Alexandria Egypt - Hello , first of all i will like to thank the front office team with special thanks to GAMRY the night front office gentleman , as a regular guest in many five stars hotels as hilton & ihg etc. he is a very simple & special , thanks very much .
- Antti (6/5): - Pros: + near the beach Cons: - Lot of traffic noise - Pool is on dark side, no sun - Not so clean - Rooms are basic - Breakfast is quite poor
- Mostafa (8/5): Go for it - Great outdated hotel with spacious clean rooms and nice staff.
- Mostafa (8/5): Outdated hotel with great service - Spacious room with great service and nice breakfast, won't be the last stay.
- Mostafa (8/5): - Hotel was great for the price.
- Hanan (8/5): - The receptianist give me a hotel room not the type of room i choose(pool view) it and when i refuse to take it he gave the right room
- Moe (2/5): - I don’t recommend at all first time to go there for that amount of money or a little more you could stay in a much nicer place the walls of the rooms you could see cracks and falling paint , nasty bathroom and not a professional stuff
- Shebo (2/5): - How they name it resort !!!!! It’s less than Hotel :( Parking is very bad with a lot of dust Furniture is outdated
- Lizzy (8/5): - Lovely breakfast, staff spoke English. Happy to help. Great view of Montazah Gardens and the Sea. Would recommend. It is a great hotel that peaked a few years ago but has been pretty well maintained. Safe for women traveling alone and great for kids. I would happily stay again if I ever am able to travel to Alexandria.
- Waleed (8/5): - Ok nice hotel
- Verified traveler (10/5): Nice local Place - Very nice place, local flair, good big pool, exellent pubic transportation,
- Verified traveler (6/5): - Average hotel, 2 stars, bad Maintainance, nice staff , old Furnature
- Tamer (10/5): Aifu Resort Alexandria , Egypt - Hello again , I proudly had to thank MOSTAFA the early morning main restaurant man for his highest standards of hospitality beyond international limits of Hilton hotels and intercontinental hotel brands & for rising his hotel service better than it should be , greetings & GRAND thanks for moustafa main restaurant GENTLEMAN .
- Tamer (10/5): Aifu resort - Was a good experience , thanks for the front office lady & gentlemen
- Verified traveler (10/5): - Good value for money. Great for families. A lot of nearby places of interest.
- Possi (8/5): Good place but need more attention - Every Christmas I stayed at Aifu , so I like it , but this time the food and breakfast wasnot good as usual , I like this place so I wanna it to be good in everything , The overall was good , cleanliness , comfort ,and the staf were helpful .
- Mohamed (8/5): Nice hotel closed to beach and shopping - It was a nice stay. Staff and manager are friendly. Often when i have a request the manager would be happy to assist. I would recommend this hotel to families.
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