5 Swiss Hotel
Location: KN 25 Street 2, Kiyovu, Kigali, rw
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
5 Swiss Hotel in Kigali offers elegant rooms equipped with minibars, refrigerators, and private baths for your comfort. Each room also includes a desk, bed linen, and a fan to ensure a pleasant stay.
Convenient Amenities
Enjoy free WiFi throughout the property and take advantage of the hotel's terrace for relaxation. Additionally, benefit from the convenience of free parking during your stay at 5 Swiss Hotel.
Prime Location
Situated just a short distance from Kigali Convention Centre, with Kigali International Airport and the Genocide Memorial also easily accessible, 5 Swiss Hotel provides the ideal base for your visit to Kigali.
Book your stay at 5 Swiss Hotel now for a truly memorable experience!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Pets allowed
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Shuttle service (additional charge)
- Concierge service
- Fruits
- Fire extinguishers
- Smoke alarms
- 24-hour security
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Japanese garden
- Secured parking
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Shower chair
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
-
Standard Double Room, Hill View
1 Double Bed
170-sq-foot room with hill views
Internet - Free WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Electrical adapters/chargers
-
Studio, Garden View
1 Double Bed
183-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Electrical adapters/chargers
-
Standard Twin Room
The twin room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Shower chair
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
-
Standard Double Room
The double room offers a wardrobe, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Shower chair
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
-
Studio with Garden View
The well-equipped kitchenette features a refrigerator, a microwave and a tea and coffee maker. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Toilet paper
- Shower chair
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
Guest Reviews
- SPADONE (10/5): Un séjour parfait au 5 swiss hôtel - Magnifique établissement, où l’ensemble du personnel est adorable (les service d’entretien, de sécurité, à la réception, au bar et au restaurant, etc), très souriants, toujours serviables et arrangeants. C’est un hôtel très cosy où l’on se sent bien et où l’on peut facilement discuter avec les gens. La propreté est irremplaçable et les chambres très confortables. L’emplacement est très bien aussi dans un quartier calme et sécurisé. Je recommande sans hésiter et conseille vivement d’y séjourner lors de votre séjour à Kigali.
- Carol (9/5): The room was clean and comfortable and the location was good. - The facilities were good. Nothing
- Boreli (7/5): -
- Brenda (9/5): - It was in a really good location with great staff
- Íris (10/5): - It was our 2nd time in the hotel. We love it. It is very well located, clean, rooms are confy, staff is great and does everything they can to help you. Breakfast is good also.
- Leah (8/5): Good value, comfortable. - Comfortable, great staff, nice breakfast. I didn’t get hot water, so I couldn’t shower. It was late and I had just arrived from my international flight, so I just went to bed instead. In hindsight, I think I didn’t let the water run long enough- in the next lodge I stayed in, they explained that I had to let the water run 5-7 minutes, so maybe that was the problem.
- Susanna (9/5): - Love this place! Am coming back!
- Ron (8/5): -
- Faith (5/5): Good all around service - The kitchen staff service was excellent After 2 days I prefer a change of sheets
- Asri (9/5): - The staffs are very friendly and helpful. The room and surrounding is very clean. No Gym or any facilities for physical activities
- Mohamed (10/5): -
- Jesinawu (9/5): Nice stay - I had a nice living experience. The hotel is in a quiet location.
- Gregory (10/5): -
- Philip (8/5): Good for business trip. - Good position. Friendly staff. Nice garden lounge area. Breakfast could be improved. There was sometimes the feeling it were the leftovers from the day before of the restaurant.
- Sabine (10/5): - Very nice and super friendly and free laundry service was excellent.
- Amélie (8/5): -
- CZ-Martin (7/5): -
- Donna (8/5): - A little gem in the heart of Kigali.
- Íris (10/5): Excellent stay - Our stay at the 5 Swiss hotel was excellent. The hotel is simple but very confortable and clean. The staff is very nice and helpfull and breakfast is delicious. The location is also perfect, very central and near restaurants.
- Andrew (9/5): - The hotel was centrally located. The airport driver was kind and helped me get some supplies for my trip.
- Jeanny (8/5): -
- Paul (8/5): -
- Mansour (9/5): -
- NIKOLAOS (10/5): A real value for money! - A centrally located very well maintained place, with a helpful stuff an excellent restaurant with a very good breakfast! Highly recommended!
- Jeanny (10/5): Super merci et le personnel au petit soin - L’emplacement Rien
- Mark (10/5): Friendly, fun, tasty, and a great value for the money. Highly recommended! - The staff and food were great! An excellent value - breakfast and laundry service included!
- Juan Carlos (9/5): - Todo muy bien. El personal es muy amable y atento. El hotel es cómodo, limpísimo, tiene un buen desayuno y está estupendamente situado, a dos pasos del cbd. Cuenta con parking y un buen restaurante. Hay que pedir habitación con balcón.
- Meremikwu (8/5): -
- Gilles (9/5): Definitely the go-to place when in Kigali - Narghis, the manager is extremely welcoming and helpful. The on-site restaurant Is great! The staff is very friendly, the rooms clean and comfortable. The garden is really beautiful. Definitely go back to this hotel next time.
- Archie (10/5): - Staff was very friendly, helpful and professional.
- Elliot (9/5): Great location - The staff are great and the location is fantastic. It's in a lovely area and right by all the decent restaurants. It's also significantly cheaper than a lot of the places nearby. I stayed here and then got a day pass to the more expensive hotels to use their pool.
- Brad (10/5): - Great location, good sized room and nice atmosphere. The bed is a bit stiff for me but with jet lag was no issue. .
- Shreesh (8/5): Very good -
- Willeke (9/5): Superb -
- Paul (7/5): Good - Staff were exceptionally helpful and friendly. Room was very basic. Breakfast average and dinner below par.
- Matthew (9/5): Kigali's Hidden Gem: comfort and amenities in a great location. - Great location, quiet area, close to town and attractions. VERY comfortable bed, rooms and amenities. The early closing of the restaurant on Sunday, but I do understand the staff needed rest time off.
- Lee (8/5): They have the friendliest staff. I would definitely highly recommend 5Swiss to anyone. - The staff is so friendly, accommodating, and helpful. I stayed her last year and they remembered me. I would like a pool and more gym equipment.
- Takodza (6/5): Pleasant -
- F2207LHfedericat (10/5): Great place to stay in Kigali - I stayed at the 5 Swiss Hotel for two weeks and it was great. We were at a walking distance to the university (around 20 minutes walking). My room was spacious and very clean, the balcony very nice. We had dinner there almost every night and the food was great. Definitely recommend it for a longer stay.
- Jonas (9/5): Very good hotel! -
- Kep (7/5): Quite location, friendly staff and lovely meals - In the room I checked in, the shower tray is shallow and water spills on the main floor; the shower room is closed up and the extractor does not fully work, I had to leave the door open to let fresh air in.
- Mexico (8/5): Very good - Very clean simple place to stay, lovely stuff!
- Alicia (9/5): Wonderful welcome to Kigali and would love to stay again on my next trip! - Lovely included breakfast with fresh fruit, option to make an omelet, and any coffee to your liking. They also offer included laundry service with pick up and drop off from your room on the same day. This was a huge help when traveling!
- David (8/5): Great experience, delicious breakfast, and convenient transportation. - Breakfast was included, which was a very nice way to start the day. The staff was also very warm, welcoming, and very helpful. Transport to and from Kigali airport was also arranged by the staff and made the stay much more convenient. The room was also very clean and comfortable. Traffic noise was a little loud at times, but that’s not something 5 Swiss can control, so I can’t fault them for that.
- Julien (10/5): Exceptional - The team is very kind and helpful
- Sarah (9/5): Superb -
- Sightseer28931575357 (6/5): A perfectly acceptable stay with great service - This was a last minute booking through Booking.com and confirmed just for one night on the way flying home. On arrival, they had no record but they did have spare rooms (low season) fortunately. The service was friendly and the rooms were very clean and comfortable (if a little small). The outside bar and restaurant in the garden was great (particularly for a city centre location) and the food was good. Great location if you want to be close to the centre of Kigali (walking distance). Possibly slightly expensive when compared to others, but this may be the central location. Overall it was a perfectly acceptable stay.
- Enric (9/5): Superb -
- Richard (10/5): Exceptional -
- Billy (10/5): Exceptional -
- Billy (10/5): Exceptional -
- Y6411FLpaulb (10/5): Friendly and clean - 5 Swiss is always a friendly place to be. The rooms are clean and comfortable, the dining and bar area are lovely, breakfast is good, dinner is good and the staff are helpful and friendly. We always stay here in Kigali. It’s an easy walk to the city centre but a quiet spot. Airport service is really helpful.
- M3639FWandreab (8/5): Terrific staff and location - Wonderful location and terrific staff. Cassandra and the other staff did their best to make me comfortable. It was a little expensive and I wish the TV had worked. But I was glad I stayed here and would book this hotel again if I return to Rwanda.
- Greg (10/5): I absolutely have to say this was the definitive 10 stars! - The staff was exceptional! They were extremely friendly and took very good care of me. I considered going to a larger chain because it was my first time in Kigali and I was concerned about safety and that I wouldn’t get the service I’d receive from a brand such as Marriott or Hilton. They far more than exceeded my expectations. I feel I enjoy this experience much more than I generally enjoy my experience at larger brands. The personal touch I received was so welcoming and the location was phenomenal. I could walk everywhere and be right in the midst of all the action. I love the convenience, the location and the staff. Also, they offered a lot of services that big brands don’t offer such as free laundry, and I learned when I compared the price of their shuttle to and from the airport that they were cheaper than the big brands.
- Seth (10/5): Exceptional -
- Prakash (10/5): Exceptional - The care and love showed by the staff.
- Sagar (9/5): Wonderful stay in Downtown Kigali - Great location in city center, clean hotel, wonderfully helpful and polite staff, overall a very comfortable stay! The laundry service included in the hotel room tariff is a very nice touch! Breakfast can be a bit better, especially if it's presentation can be improved.
- Abdullahi (9/5): Superb -
- Laurent (10/5): Excellent stay. A small corner of paradise in a booming city downtown - The personnal, manager and owner are fantastic and so nice! Nothing
- Laurent (10/5): Perfect place to do busoiness and visit market and other shops downtown Kigali - A fantastic place with home-like atmosphere and garden, just downtown Kigali! Nothing
- Farid (8/5): Very good - Great service, fantastic breakfast, quiet and well located place. I fully recommend. I slipped on the floor while the maid was cleaning with soapy water. The manager immediately reacted by purchasing signs to warn guests about slippery floors.
- Olumide (8/5): Very good - The staff were very warm,helpful and friendly. I enjoyed my stay. Nothing really
- Paul (8/5): Perfect location and restaurant. - Perfect restaurant and friendly personal Back in Uganda a T shirt was missing and 6000 Rwandan francs. The small suitcase was left in the room. The shirt was definitely packed. The small suitcase was not secured so it is impossible to blame the hotel.
- Hester (10/5): Exceptional - The staff were incredibly friendly and accommodating, particularly Nadine. We really enjoyed the garden setting around the rooms and restaurant. Very chilled vibes and extremely good value for money.
- Ravs (9/5): Superb -
- Ruth (10/5): Exceptional - Relaxed atmosphere, quiet and a great location The restaurant serves delicious meals Staff are friendly and attentive Nothing to complain about
- Sarah (10/5): - The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.
- Hasnain (8/5): Very good - The staff are very accommodating and friendly.
- Gugu (6/5): Pleasant -
- Gugu (6/5): Pleasant -
- Cynthia (10/5): - How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!
- Pierre (10/5): Lovely authentic stay with great staff - The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.
- Tuyeni (9/5): Excellent place to stay if you are in Kigali - clean, comfortable and well located - A very generous spread of everything one could desire, and great coffee too. More attention paid to the gym space.
- Fran (10/5): One of my favourite small hotels ever! - I loved this little hotel! It was so charming and comfortable, and the staff couldn't have been more helpful. They accommodated my weird arrival and leaving times, and did my laundry. There was heaps of choice a breakfast, including plenty of fresh fruit. I had most of my evening meals there also and although the menu was limited (it is a small hotel after all), the food was excellent. There was a fridge in the room and AC, and a nice strong shower with great big fluffy white towels. I adored watching the African sun rise above Kigali from my balcony, and watching the many different birds in the vegetation all around (and this hotel clearly has someone with a serious plant addiction on the staff!). Overall, an absolute oasis for anyone wanting to get away from the large faceless multinational hotel chains elsewhere in the city. A kettle to make tea in the room would have been nice. I wasn't sure I liked the balcony doors being left ajar by the cleaners during the day, even if the bug screen was closed (there weren't many bugs). There is a slightly busy road (depending on the time of day) to cross if you're walking to the hotel, but it is easy to take a motorbike or car taxi.
- Killinger (8/5): Nice hotel near CBD - Very friendly staff and.a nice location very quite and 5 minutes walk until CBD.. The restaurant is downstairs in a very nice and green garden. Room was very clean, but a little outdated. WIFI was ok, even not the fastest. Price, at least via Booking is too high for the given value. Breakfast could have a little more variation, but is still ok.
- Mohamed (8/5): Excellent - I liked the location and meals Nothing
- Salaad (10/5): Exceptional -
- Mohamed (8/5): Very good -
- Laura (10/5): A very comfortable hotel in a great location - We loved this hotel. The staff was exceptional. The breakfast was excellent. They have an airport shuttle for a fee-always nice in a big city. The location is perfect. It is close to the Millie Collines hotel and the heaven/fusion restaurant.
- Mwangi (10/5): Amazing! I'd highly recommend. - It is very homely and the staff (receptionists, housekeepers, waitresses and waiter, chef, driver) are kind and friendly. The food was a 10/10! They are very flexible when you need to change rooms or check out a bit later. I enjoyed my stay and I'll definitely be back! The bathroom slippers- not very comfortable.
- Fiona (8/5): Very good - The attitude of the staff, they were very helpful The cleanliness of the facility was exceptional The noise at night from the neighbouring compound
- Amrita (8/5): Very good - The behavior of the staff was very friendly and accommodating
- Claudio (9/5): Superb - As usual, cozy place that makes you feel at home away from home. It is my place of choice every time I go to Kigali. Simple, but clean and staff very helpful. Usually quiet, so very good for work, too. The patio is definitely a plus.
- Daniela (10/5): Exceptional - Very attentive and frienly staff, nice garden and a good location. The rooms are cozy and the whole atmosphere is quite familiar, unlike the large hotels around. The rooms are comfortable and well equipped.
- Martin (9/5): Superb -
- Piotr (9/5): Nice stay in the heart of Kigali - The location was good and coffee was one of the best that I have ever had.
- Babatunde (7/5): Nice and enjoyable stay, but costly for the quality of the hotel.. - Good sized room and nice staff. The first room given to me was affected by vehicular traffic noise and I had to request for an alternative room that was not affected by the noise.
- Desiderio (8/5): Very good -
- John (8/5): Comfortable and super friendly staff - Staff are super friendly and able to help with anything, laundry included with the room, good location in a very comfortable part of the city, and a really good bar and restaurant for when you need a break.
- David (10/5): Exceptional - Super friendly and helpful staff. I have stayed there several times and the staff is always excellent. This visit, they were absolutely cheerful about picking me up at the airport at 3 AM. Nothing.
- bankelele (8/5): Nice hotel close to downtown Kigali where you can walk for meetings. - Nice cosy hotel close to the financial district of Kigali. Has a small gym, and bikes you can rent, a decently priced restaurant where you can make special requests such as for a late meal. They have a small gym and bikes you can borrow to ride around. Also, does free laundry.
- savvyg_oc (10/5): Nice Kigali Hotel - In February 2023, my husband and I had our first visit to Rwanda and stayed at 5 Swiss Hotel, the second accommodation during our time in Kigali. The staff was incredibly welcoming and attentive, ensuring all our needs were met. The room was immaculate, and the downstairs bar/breakfast area boasted a beautiful aesthetic. The outdoor area felt pleasantly earthy. The included breakfast was enjoyable. Without a doubt, I would choose 5 Swiss Hotel again for my future stays in Kigali, Rwanda.
- 908tomask (10/5): Will be back....again and again - Came here first time ten years ago and have returned many times. All facilities are there, the restaurant gets better and better and service staff are very caring. This is a small place with a very good atmosphere. It is excellent for networking whatever business you are in Rwanda for. A central location adds to the benefits of your stay.
- Christine (8/5): Very good -
- Yvonne (8/5): Very good - Very friendly, helpful and sociable staff, lovely addition and made the experience
- Wolfgang (5/5): Passable -
- Max (9/5): everything was good -
- Christian (10/5): Nice, comfortable place for a business trip to Kigali - Hotel shuttle driver (Alex) was super nice and willing to drive me to the airport very early in the morning. The AC unit in the room worked GREAT. Breakfast was free. All of the staff would super helpful, and willing to work with me on situations out of their control. The main problem I had was for about half of the showers I took the water was muddy. It was brown and when drying off the towels would be stained brown. Breakfast was minimal so I chose to eat elsewhere. They were unable to charge the card I booked the stay with (because it was a company card I did not physically have with me at checkin) even though I had the digital card on my phone. The airport shuttle felt a little pricey at $25 but not a deal breaker because it was available super early in the morning.
- Sharon (10/5): - I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind. I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.
- Emilie (10/5): Hotel highly recommended - Hotel is nice with breakfast and clean room. Close to the center in a quiet place. Staff is great and really helpful. Nothing
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