Hotel Alpen
Location: Via San Rocco 15, Andalo, it
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Ski-in, Ski-out Convenience
Hotel Alpen, nestled in Andalo just steps away from the Paganella ski area, offers a seamless skiing experience with a complimentary shuttle service to the slopes.
Wellness and Entertainment
Indulge in relaxation at the free wellness centre or enjoy nightly entertainment options like the cinema room and disco, ensuring a memorable stay beyond the slopes.
Convenience at Your Fingertips
From on-site ski services including equipment rental and lessons to the complimentary ski bus passing by every 20 minutes, Hotel Alpen ensures a hassle-free and enjoyable winter getaway.
Ready to hit the slopes and unwind in style? Book your stay at Hotel Alpen now for an unforgettable mountain retreat.
Important Information
"The pool/whirlpool area is open from 15:00 to 19:00"
The relaxation area is open in the afternoon only from 15:00 to 19:00;
Children under the age of 15 can only access the pool/whirlpool area;
Please note that the maximum number of guest accepted in the Spa area is 35, reservation is needed and restrictions may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-06-14 until 2026-03-22
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Mar 22, 2026 until Sun, Jun 14, 2026
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Family rooms
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Packed lunches
- Ski storage
- Karaoke
- Non-smoking throughout
- Shared lounge/TV area
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Public transport tickets
- Evening entertainment
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Thermometers for guests provided by property
- Broadcast Live sport events
- Ski storage
- Television in common areas
- Nightclub
- Free wired internet
- Access to nearby indoor pool
- Playground on site
- Ski equipment rentals on site
- Ski lessons on site
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Indoor/outdoor pool
- Health or beauty spa nearby
- Ski lift privileges
- Snow sports gear
- Swimming nearby
- Hosted evening meal (reserve)
Rooms Available
-
Quadruple Room
The quadruple room offers a private entrance, a wardrobe, a terrace with garden views as well as a private bathroom boasting a shower.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Terrace
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Single Room
Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features a private entrance, a wardrobe, a safe deposit box, a flat-screen TV, as well as garden views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Superior Double Room
The double room features a private entrance, a mini-bar, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Double or Twin Room
Fitted with tiled floors, this room comes with an LCD TV and bathroom with free toiletries and a hairdryer. Most rooms have a balcony and some rooms have a mountain view.
Please specify bed preference when booking.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Terrace
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Triple Room
Fitted with tiled floors, this room comes with an LCD TV and bathroom with free toiletries and a hairdryer. Most rooms have a balcony and some rooms have a mountain view.
Please specify bed preference when booking.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Terrace
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
Guest Reviews
- Jessica (6/5): Carino! A piedi un po’ in salita ma buona pisione - Grande e staff gentile
Animatrici molto carine
Il cibo ok e abbondante Area giochi bimbi eterna quasi inesistente peccato
Internamente sala interrata nuova e bella con dade animazione
- Guest (10/5): -
- Guest (8/5): Colazione molto buona e completa, posiziona ottima e personale. Spa spettacolare - Colazione molto buona e completa, posiziona ottima e personale gentilissimo. La spa ha reso il soggiorno perfetto! Camera leggermente piccola e fredda
- Marianna (7/5): - La struttura non è nuovissima, ma la mia camera era molto pulita, grande e con una bella vista! Ringrazio Alessia la ragazza che ci ha accolto all'arrivo per i preziosi consigli sulle attivita' da fare ogni giorno in base alle nostre esigenze e per la sua gentilezza e cordialita'! Un altro ringraziamento al simpatico barista che ha divertito molto mia figlia di 5 anni ! Nella struttura vi erano poche famiglie e molti Aziani pertanto, non è Indonea alla permanenza con bambini che hanno bisogno di una animazione continua specialmente nelle giornate piovose!
- Vincenzo (8/5): - Colazione non all'altezza
- Laura (8/5): -
- Matteo (8/5): - Lo staff molto simpatico, attento e disponibile.
Dalla reception, alla sala/bar, alle ragazze dell'animazione e della spa.
Camera spaziosa, pulita e qualità del sonno 10
La spa molto completa e l'area piscina grande
Colazione onestissima forse qualche prodotto locale in più a colazione
un po' caotica la zona relax (ma non è certo colpa della struttura se le persone non sanno come ci si comporta in una spa)
- Federica (7/5): -
- mdlk (6/5): Nella media - La natura intorno. Rapporto qualità/prezzo inesistente.
- Alessandra (10/5): -
- Pamela (10/5): -
- Giancarlo (8/5): -
- Auriemma (8/5): Ottimo - Tutto
- BUCCIARELLI (8/5): -
- Bortolotti (8/5): -
- CRISTINA CELLAI (8/5): -
- William (10/5): -
- Raul Mauro (5/5): - Nella norma per un 3 stelle s Ho avuto vari disguidi : 1 la mattina l'addetta alle pulizie entrava in camera senza avvisare 😠😠😠 2 la pulizia era quello che era ( 10/15 minuti a fare la camera, chiaramente non si può pensare che siano fatte come a casa nostra però pulire più di fino quello si, 3 e ultimo disguido,io ho prenotato per b&b perciò cena extra, ( 25 € a testa menù prenotato la mattina,e buffet a quantità illimitata ) usufruita 2 volte e in entrambe le consumazioni c'erano 5 vassoi vari tra pizza a trancio, verdure pastella te etc. ma terminati i suddetti non né portavano più😡😡😡questa è stata la risposta di un cameriere.
Orari cena 19.30/20.30 per me' e giusto giusto come tempistica cmq.in entrambi le sere io 19.35 entravo e riuscivo a prendere per me e mia moglie gli ultimi rimasugli dei piatti
PS.SOTTOLINEO
Da rivedere molto sia la pulizia che il cibo,per quanto riguarda la spa non sono mai andato perciò non metto voti
Spero sia di avviso per altri, rapporto qualità/prezzo non ci siamo 😠😠😠
- Tomáš (8/5): Great ski trip with children -
- Davide (9/5): Superb -
- Matteo (10/5): Exceptional -
- Simonello75 (8/5): Very good - Staff very nice
Spa area good
Huge balcony Breakfast starts only at 7.45!
Shower too small. Difficult to enter
- Alessio (8/5): Very good - The hotel room was clean and the towels are daily changed. The breakfast was good however the breakfast layout was not optimised and it was difficult to find spoons knifes and forks. The jam dispenser didn't work at all.
- Peter (10/5): Very nice stay at beautiful Brenta mountains. - Friendly staff, ready to help. Room with a balcony. Poor quality wifi.
- Prof. (7/5): Good - Wellness center, relative proximity to Andalo center. Rooms were tiny. Beds tiny as well and uncomfortable. Breakfast buffer could use fresh fruits and vegetables.
- Hartley (8/5): Very good -
- Anonymous (5/5): Passable - location the breakfast was very poor
- Sirbu (9/5): Superb - Breakfast was good but not a lot of choice.
Room was clean and comfy.
Staff was friendly and was helpfull.
- Iustinian (10/5): Exceptional -
- Vladimir13fromprague (7/5): Nice one but could do better - The location, the area around, free parking, skibus to ski lifts, but still in walking distance. I book the hotel with expectation i can use the pool and wellness anytime amd was suprised when it was limited to hour a day and reservation. Its not a major issue in the end but it would be fair to know about it before i arrive.
Breakfast was missing vegetable.
- Stefan (9/5): Superb - Facilities and price Room wasn't cleaned as well as it could be during my stay, but was acceptable. A bit of a walk to the lifts, but the bus stopped right outside
- Daniela (8/5): Very good -
- Mária (6/5): A good place for an overnight stay, but a bit pricey with such a poor breakfast. - The location was really good, most of the staff were very helpful. Really good drought beer and local wine in the bar. Very old rooms, with outdated furniture and curtains…
No eggs or hot sausages for breakfast, and no vegetables at all!
Photos