Portals Hills Boutique Hotel

Location: Calle Seguí 4, Portals Nous, es

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Nightclub
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Lower bathroom sink
• Infinity pool
• Emergency cord in bathroom
• Outdoor furniture
• Shallow end
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Broadcast Live sport events
• Happy hour
• Supervised childcare/activities
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Water sports equipment
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Suite

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

• Deluxe Family Suite

  The unit offers 4 beds.

  Max Occupancy: 4 (4 Adults)

• Fendi-Furnished Penthouse with Sea View

  This suite provides a pool with a view. The suite's kitchenette, which has a tea and coffee maker, is available for cooking and storing food. The spacious suite features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow

• South West Suite with Sea View

  Guests will have a special experience as the double room provides a pool with a view. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow

• Deluxe Suite with Sea View

  This suite's standout feature is the pool with a view. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with sea views, this suite also offers soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow

• Grand Suite with Sea View

  This suite's standout feature is the pool with a view. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow

• Penthouse Suite with Sea View

  This suite's special feature is the pool with a view. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow

• Key West Suite

  This suite's standout feature is the pool with a view. This air-conditioned suite is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow

Guest Reviews

• Julia (10/5): -
• Alain (9/5): -
• Andreas (10/5): Eines der schönsten Hotels auf Mallorca, vielleicht das schönste! - Alles
• Vassilios (10/5): -
• alan (10/5): -
• Corinne (10/5): - Unterkunft war sehr schön, das Essen super und der Pool war grossartig -
• Bettina (9/5): -
• Marie-Helene (10/5): Excellent - Tel bel Hôtel Moderne, la décoration des chambre top! Belle salle de bain avec les produits « Bulgari », terrasse sur la mer, la piscine… Toutes les installations parfaites!!! Rien
• Iris (10/5): -
• Jeffrey Thomas (10/5): Wonderful - Excellent choice of breakfast and extremely healthy. Staff extremely helpful and courteous Superb decor/design throughout Slightly out of town but there was an excellent taxi service
• Roland (9/5): war leider nur für eine Nacht, wir haben es aber wirklich sehr genossen. - sehr herzliche Begrüßung vom Personal in einem schönen Boutiquehotel mit Blick auf‘s Meer. Wenn man den cleanen/weißen Miami-look mag, ist das Hotel perfekt.
• Karen (10/5): -
• J.g.a. (8/5): top - mooie kamer met mooi uitzicht. Kon zonder problemen tot 14.30 de kamer gebruiken haren in de badkamer. wel snel opglost.
• Volker (10/5): Alles rundrum perfekt - Es war alles ziemlich hochwertig. Wetter ;-)
• Anja (10/5): Super Wohlfühloase - Traumhaftes Frühstück, super gutes Personal. Der nette Sänger am Abend ist großartig ! Alles sehr gut
• Deyadira (10/5): Excellent hotel and staff - The hotel has breathtaking views. It’s a lovely hotel for quiet and peace. Loved the decor and the view from rest and pool. My room had a balcony with spectacular views. It’s located in a residential area . It has beaches close by , restaurants and supermarket and pharmacy. Staff is phenomenal from the front desk, restaurant’ and housekeeping . Kudos to Cara that helped me out to find last minute tour. She went above and beyond. Breakfast is one of the best I had. It has lots of variety. Loved the home made passion fruit kefir, the coffee and poached eggs . Food is of excellent quality. Hotel is pristine and has nice aesthetics. Hotel Is very pricey. The TV were not smart tv so I couldn’t watch Netflix. Or use any streaming platform. Staff tried to help out giving me a connecting cable but was not compatible with I phineThis is something that should not happen at a 5 star hotel and at the price I paid The beds are ok but not as comfortable as other beds I tried at other hotels in Palma . The mattress is not pillow top. The beds are starting showing their age . The linen smells good but a person with allergies, migraines or asthma is not good. I suggest using scent free hypoallergenic fabric detergent. Even though the bathrrom shower gels, body creams were from a higher end brand I think was Bulgari they were low quality ingredients wise. It was all fragrance . Also they were in plastic bottles . Some of the furniture had scratches .
• Milan (10/5): -
• Louise (10/5): -
• Janek (9/5): -
• Ulrich (10/5): -
• Jana Kristin (9/5): - Frühstück war gut, die Lage war auch recht schön, allerdings waren recht viele Baustellen in der Nähe. Die Betten waren nicht so bequem und die Zimmer sehr hellhörig.
• Richard (10/5): - The hotel and the staff are terrific. This boutique hotel has good dining, nice infinity pool with a bar, great location and beautiful rooms. I extended our stay for this trip and can not wait to come back later this year. Thank you to all of the people that made our stay special!
• Karen (9/5): - Excellent There was an empty mini bar No mini bar provisions
• Tamer (10/5): -
• Ian (10/5): - Wonderful all round lovely pool view service great breakfast to strart your day, fron tof the house esquisite
• Arlene (10/5): -
• Nicole (10/5): Ruhig, klein und sehr stylisch - Sehr sauber, super Personal, tolle Lage am Hang Ich mag generell nichtvso sehr konstante Musik am Pool aber das ist Geschmacksache, eher nicht geeignet fuer eine Reise mit Kinder
• Freddie (10/5): -
• Debra (10/5): We had the best stay here again and the catered for our baby exceptionally. - Exceptional property. Beautiful decor and 5* service from start to finish. Staff are exceptional and go over and above to provide the best customer experience. Food in the hotel is fantastic and the cocktails are delicious. Stayed here several times and will return again. Nothing to dislike
• Jloco (10/5): Exceptional -
• Olivia (10/5): I would definitely stay here again but would not have 3 people in the room ! - I absolutely loved the hotel, it was stunning and the staff were amazing, the food choice was really good as were the cocktails. My ONLY problem with the hotel was I was travelling with my 2 sisters and I booked a suite so the 3 of us could share a bedroom and living room, the room wasstated as a 37 metre suite, A suite by definition is 2 rooms however this hotel the rooms are all called suites and they are just average size bedrooms with a small sofa and in oir case an extra fold away bed. I would never have booked this room had I known that, as it was way too small for 3 grown adults. I think theyreally need to make sure guests ARE AWARE that they are not 37 metre suits at all, but that is my only criticism.
• Jack (10/5): - Small boutique Hotel, very attentive staff excellent service great accommodation and facilities would highly recommend
• Alison (10/5): Can’t wait to come back!!! - Absolutely everything. It’s the little touches which make a hotel truly amazing and this came in abundance here! Nothing!!!
• Kenny (9/5): Superb - Everything was great and met with our expectations.
• Christopher (9/5): Superb -
• Danae (10/5): Exceptional -
• Michael (9/5): Superb -
• Sonia (9/5): Superb -
• Howard (10/5): Exceptional -
• Michael (10/5): ON THE WHOLE A GREAT HOTEL WHICH I WOULD GLADLY RECOMEND TO ANYONE. - ALL WAS EXCELLENT. LUNCN MENU NEEDS UPDATING
• Malcolm (9/5): Superb -
• Kerry (10/5): Exceptional -
• Grant (10/5): Fabulous experience would definitely visit again - Beautiful setting and amazing staff Nothing
• Barbara (10/5): Fabulous in every way. - It is superb. The staff were exceptional at every level. The food was delicious from breakfast right through to dinner. Nothing
• Patrick (8/5): Very good -
• Richard (9/5): Superb -
• Sel (9/5): Superb - Amazingly friendly staff. Beautiful hotel and view. Fantastic breakfast.
• Kate (8/5): Very good -
• Sarah (10/5): Exceptional -
• Paul (10/5): - The hotel was immaculate and in a lovely elevated, quiet area. The staff, with their attention to detail and friendliness, are an absolute credit to the hotel. I really cannot recommend this hotel enough and we will definitely be using this hotel for a break in Majorca in the future.
• Jillian (10/5): Exceptional - Fabulous hotel. Nothing negative
• Michelle (8/5): Very good -
• Kate (10/5): Exceptional -
• Drew (10/5): - Fabulous boutique hotel a short walk from Portal Nous and the marina. Room (Grand Suite) was spacious, immaculate and vey quiet. Balcony private with very comfortable chairs. Staff were all excellent.
• Martina (10/5): Wonderful hide away for a nice weekend - All the small elements of style - free minibar , bulgari shampoo - very good breakfast - very nice and competent team ! Very relaxed luxury!
• james (10/5): - Great staff and a small but perfect hotel
• Sunny (9/5): Superb -
• David (10/5): A wonderfull stay at a top class hotel, probabily the best in the area. We will definitely be back - The rooms are spacious, modern, clean and very comfortable. Every room has an amazing view over Portals and Palma bay, The breakfast is excellent, very nicly presented fresh fruit, yoghurts, breads, pastries and lots of cooked options. The lunch we had in the pool bar was also top quality. All the staff are very pleasant and looked after us so well during our stay. The position of the hotel is above the Portals Nous village and a good 20 mins walk to the Puerto Portals. It's good exercise on the way back as it is all up hill but in the evening it is easy to get a taxi back from the port so wasn't an issue.
• Karen (10/5): Exceptional -
• Darren (9/5): Superb -
• Caroline (10/5): - A rare jewel. A design team that executed to perfection. The drive to ultra luxury in all elements of the hotel experience completely successful. A bed and sheets that surpass Four Seasons with a room that is darkened perfectly for the ultimate sleep. Quiet with little touches like expensive super quiet elevators and ultra heavy finished doors and windows a serious positive. Perfect breakfast great service. 10/10.
• Terry (10/5): Breathless !! An absolute gem. - Location , plus the quality of the team of people. N/a
• Michael (10/5): Exceptional -
• Derrick (10/5): Amazing place and great location. - This is an amazing hotel. Very boutique but so clean with a fabulous pool beck and open plan bar. Rooms are very comfortable and breakfast amazing. Staff were fabulous and so attentive. Daily replenished mini bar is an added bonus. Drinks on the slightly expensive side.
• Matthew (10/5): Amazing staff! Unbelievable service! - Great location and excellent decor! Very luxurious! Some of the furniture in the rooms is worn in places but only minor.
• Victoria (10/5): Pure relaxation - Fantastic breakfast, staff all polite and happy to help. Our room was ready for us when we arrived
• Sylvia (9/5): Superb - Everything Not being able to iron my clothes. Maybe, they can have a room for ironing.
• Lisa (10/5): Exceptional - Everything, lovely staff
• Elaine (7/5): Lovely hotel let down by location and too many kids! - Cleanliness, staff and breakfast Location on steep hill, was further from marina than it looks on the photos, many more children than expected
• Lucie (10/5): Exceptional Hotel located in the beautiful hills of Portals - Everything about this hotel was exceptional - the food, service, ambience and facilities were faultless. The staff made our holiday, couldn't have asked anymore from them. Accessibility to taxi's was a small issue but out of the hotels hands.
• Sharon (10/5): - Simply one of the best hotels I have ever stayed in. The staff are an absolute credit to the hotel. I can’t wait to return.
• Dirk (7/5): Good - It is a small and modern hotel. The rooms are spacious and well equipped. The location is nice but walking to Puerto Portals is a little far, especially when you come back to the hotel on the hill.
• Ursula (9/5): Superb -
• Philip (10/5): Exceptional -
• Sunny (10/5): Mallorca meets Beverly Hills is a perfect match! - Everything was fantastic... but the staff and team made it that bit extra. Super hotel with great quality and facilities, but without the stuffiness! Highly recommend based on the team and the overall vibe! Also a pleasant surprise was how kid friendly the hotel was... Everything was fantastic - nothing we didn't like :)
• Frederik (10/5): Exceptional -
• Nicola (10/5): Excellent property the room we selected wasn’t available on arrival but the room given was nice. - Excellent staff who were very polite always helpful. Sun loungers reserved around the pool and not used all day meant other guests didn’t have an opportunity to be by the pool. The remaining beds are at the other side of the restaurant and it feels out of place.
• Roderick (10/5): Exceptional -
• David (10/5): Exceptional -
• Carl (10/5): Superb hotel. - Quite simply a top class hotel, great service and ambience.
• Richard (10/5): - Amazing hotel with fantastic staff! Attention to detail is first class, the hotel is spotlessly clean and the amenities and pool area is great. We’ll be back!!
• Matus (10/5): Great few days - amazing service, lovely hotel! -
• Paul (10/5): Exceptional -
• Adam (9/5): Great service, clean and tidy but let down by the small cold pool - Fantastic service throughout the hotel, the breakfasts were delicious, the cleanliness of the hotel throughout was excellent and a very friendly vibe. A great lunch menu and the food was always fresh and tasty. Very comfortable sun loungers with plenty of fresh towels. The pool was on the small side and very refreshing (cold) hence why it wasn't often used by anyone. Apparently the Spanish law is that you're not allowed to heat an outside pool unless by solar panels, so I would suggest solar panels are needed. Would have preferred it to have been nearer to the beach and marina. Had one evening meal at the hotel, not great. I would seriously recommend that you venture out to the many fantastic local restaurants
• Paula (7/5): Stunning hotel spoilt by lack of communication .Guests need more time to make plans when expectations are not met . - It is beautiful , with very friendly staff . The rooms are spotless and the design is creative . There were 3 events during the week that gave us restricted access to certain areas . This was only mentioned the night before each event . On departure we were also asked to vacate the hotel at 12 noon as there was a wedding .. we had a 17/55 flight , we were only told this the night before and to be honest it was very stressful and not what we would expect from a 5 star hotel . Otherwise my rating would be higher .
• Viviane (10/5): Amazing stay! Will love to go back! - Staff is excellent, they go above and beyond, know you by your name. We loved that everything in the mini fridge is included, can see the ocean from the bed, great pool area and breakfast.
• Mohammad (6/5): Not worth the money. - Location Facilities / Services as concierge and staff are not up to the price or standard. Also toilets are not up to 5 stars standards
• Samantha (10/5): We had the best time, the staff were amazing with our little boy. If there was space we would have extended our stay. Al - Everything, it was clean, modern. Good location, away from the main town but close enough to walk to anything you needed. Rooms spacious and decor nice. Nothing
• Darron (10/5): Exceptional -
• GRAHAM (10/5): - Had the wow factor as soon as arriving. Met by friendly staff and the hotel is spotless. Everything looks brand new. Lovely big room and food was great. Would definitely return.
• Keeley (9/5): A charming hotel with picturesque idyllic views - Everything was fabulous with the hotel. It’s a beautiful intimate environment where you should be able to relax and unwind. It was definitely at its best when it was quiet and serene around the pool.
• McGuinness (10/5): Absolute Perfection… - We stayed here for four nights and cannot wait to return.It is run to perfection and the whole team are like a family.Beautiful hotel we staying in a penthouse suite and it was perfect.Great food,drinks,pool area and 10 mins walk to the port.Highly recommend.
• Alan (10/5): - Great location. Beautiful hotel. Amazing staff. Very clean. We'll be back.
• Hilary (10/5): Excellent - Superb I every way Nothing
• Sandra (10/5): - Wonderful hotel!
• Christopher (10/5): Exceptional -
• Tina (9/5): Enjoyable stay - Breakfast is excellent. Taxis are difficult to get, maybe a shuttle to the Port of portals?
• Emma (9/5): Great location, great staff - Staff where fantastic and brilliant with our little one Pool a little smaller than we thought and more adults but was great
• Michael (10/5): Best Hotel in Palma - Breakfast is amazing, great selection to choose from. Room spotless, made up twice a day, mini bar re-stocked twice a day also. There isn't a single thing I disliked about the hotel.
• Richard (10/5): - Wonderful views, kind staff, clean and lovely rooms!

Photos