PARKROYAL Serviced Suites Singapore
Location: 7500A Beach Road #01-345/346 The Plaza, Singapore, sg
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Serviced Apartments with Free Shuttle Services
Convenient Location and Modern Interiors
Fitness Center and Spa for Relaxation
Experience the luxury of PARKROYAL Serviced Suites with free shuttle services to nearby attractions. Relax in elegantly decorated apartments with city or sea views, equipped with kitchenettes and iPod docks. Located near Bugis MRT Station, Orchard Road, and Changi Airport, the convenience is unmatched. Stay active at the fitness center or indulge in massages at St Gregory Spa. Unwind by the outdoor pool after a day of exploring. Book now for a truly indulgent stay.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Fax/photocopying
- Ironing service
- Sauna
- Board games/puzzles
- Grocery deliveries
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Supervised childcare/activities
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Free pool cabanas
- Fitness facilities (surcharge)
- Internet access
- Exercise/lap pool
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
Rooms Available
-
Deluxe One-Bedroom Apartment
Each apartment comes with a well-equipped kitchenette, ample seating area and an iPod dock.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
Premium One-Bedroom Apartment
Each apartment is equipped with a well-equipped kitchenette, ample seating area and an iPod dock. An extra single bed is provided.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
-
Deluxe Two-Bedroom Apartment
Each apartment is equipped with a well-equipped kitchenette, ample seating area and an iPod dock. It features an additional guest bathroom.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Additional toilet
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Cots
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
Guest Reviews
- Tina (7/5): - Ok
- Sudeesh (10/5): - Prime place and good interior
- Ryan (9/5): My stay was fabulous, thoroughly enjoyed every second of it. - Loved the location!
All the amenities are excellent
Everything is very clean
The rooms have everything you'll ever need for laundry, cooking etc.
Very happy with everything, will definitely stay again next time I'm in Singapore. Nothing :)
- Wei (10/5): Really good for family, would stay here again. - It was spacious, had everything you need including washing machine and dryer. Conveniently located. Room was quiet and clean. Staff were friendly A bit pricey
- Annie (7/5): -
- Wander17770324943 (10/5): Amazing Stay - I stayed at PARKROYAL on Labour Day during what was clearly a very busy period, and I was impressed by the service. Despite the hotel being crowded, Louise handled my check-in smoothly and professionally. She was efficient, warm, and made the process feel seamless even under pressure.
Her excellent service created a great first impression and made my stay start on a very positive note. Thank you, Louise, for your outstanding hospitality. It was truly appreciated.
- Beth (8/5): Highly recommend -walkable to loads of great eateries - Lovely clean apartment, great to have use of pool etc. friendly staff Restaurant a bit limited for vegetarians and children
- Sean (10/5): -
- Skliar (10/5): -
- LeetingC3 (10/5): Service - Had a wonderful stay at PARKROYAL Serviced Suites Singapore. The service was excellent, especially Louise from the front office—she was very friendly, helpful, and professional. She made the whole experience smooth and welcoming. Really appreciate her great service. Will definitely come back again! 😊
- Trek44342827025 (10/5): Good Location, Great Service - Beautiful place, clean, and great location! The overall experience was very pleasant from arrival to departure. I would like to highlight Louise for her outstanding service—she is very friendly, approachable, and always ready to assist with a smile. Her warm attitude made me feel comfortable and well taken care of.Thanks Louise and her team was especially welcoming and helpful throughout my stay.
- Jiayi (7/5): Ok stay, good location, very helpful staffs. The property is outdated, not in proper condition. Suite #21-304 - Good location The property is aged and not in proper maintenance conditions
- Andrew (10/5): - Great location, spacious accommodation, super staff Nothing
- Prue (10/5): -
- 549jantyl (10/5): Spacious apartment, reasonable price, superb service - I consider us as very lucky to find this apartment, it is reasonable price with spacious 70 m2 area, with extra small room having table for office work, even inside the drawer they have stationary, very considerate indeed. There is also a small bed in this extra room, perfect for quick nap or can be for children room. Not to mention a giant sofa besides the usual kitchen utensil, dining table and bathtub/bathroom needs including washing machine/dryer inside the unit.
The cleaners are all very helpful with good attitude.
The receptionist named Cindy and an Indonesian ibuk as well as the other team member are very helpful, I wanted to borrow weight/scale, they dont have but they borrow from the hotel side, really appreciate the effort to give superb service.
We came to Singapore for a transplant but the surgery is subject to donor availability, so we booked for 1 week then extended for another 2 weeks once we got confirmation, we asked for us not to move to different unit and really everybody, especially Cindy and the ibuk, helped to convince the office to allow us to keep the same unit so we dont have to move, this is deeply appreciated as moving unit would be so much trouble.
We also thank for a complimentary local fruit platter sent to our unit.
I love the free coffee downstairs, it is a booster for me to kick off the day.
I also enjoyed the swimming pool and gorgeous gym, should have used them more often.
Overall this is an apartment highly recommended for those with family and yet have to work occasionally.
- Darren (6/5): - Staff were very friendly and accomodating. Rooms are a bit tired.
Pool is lovely but poorly equipped with not enough lounges/daybeds and a plastic decking that heats up beyond belief and yet they haven’t had the inclination to put down mats to protect the scorched feet of the guests - honestly inept.
- Samantha (8/5): -
- Andrew (10/5): -
- Petra (10/5): Singapore is great for a short stay - beautiful parks and gardens and great selection of places - The closeness to the hawker stalls.
The fabulous view from our 18th floor window.
The great pool and gym facilities. Was all good !
- Peter (8/5): Over het algemeen heel goed - Ligging, service. Enkel glas, bankstel was waardeloos en keuken verouderd.
- Dennis (8/5): -
- Dennis (8/5): -
- Noor Sadrilah (3/5): We do not had a pleasant stay in Singapore. Very dissppinted - We had a very clear view of the Singapore flyer from our bedroom and it was very lovely The property was old. The bathroom and the toilet sink did not drained properly. We have to shower in stagnant water and the water overflows over the entire bathroom floor. The sink as well. The property was old. We have to walk about 10 mns to the MRT station.
- Luke (7/5): - Great location. Pool was great. Bathrooms did not smell good
- Catia (10/5): - Emplacement à 2 pas de chinatown et du MRT.
Hotel très accueillant, personnel dévoué. Nous avons beaucoup aimé la box petit déjeuné que nous avons pu avoir lors de notre départ étant donné que nous devions quitter l'hôtel avant l’ouverture du petit déjeuner, elle était copieuse.
Tout était parfait.
- Brooke (10/5): Holiday hit - For my parents first time overseas the service was amazing, Cindy made my family's welcome amazing. The gift left by the hotel staff and the kind words was wonderful and made my mum enjoy her birthday celebrations even more. Thank you everyone for the amazing stay. We didn't have the sugars for our morning drinks restocked very often so we had to take some from the lobby.
- silviacA4624ED (10/5): nice place to try - Beautiful place, clean, and great location! Friendly staff, Angela and Adni at reception, always available! Very good breakfast prepared by the very talented chef Fad! Must try!
- Jennine (8/5): -
- Marij (9/5): Top - Locatie was voortreffelijk. Bus stopt voor de deur. Je zit midden in het centrum van Singapore. Winkels en restaurantjes tegenover het hotel. Ontbijt was goed, maar niet goedkoop.
- CHU SHIH TSUNG (7/5): -
- Oliver (7/5): - location convenient
- Alyssa (9/5): - Location
- Vacation50128732940 (10/5): Cindy friendly service - Thoroughly enjoyed my 1 month stay here. The front desk & housekeeping staff were always friendly & helpful with anything I needed. A special shoutout to Cindy for being so attentive & responsible throughout my stay.
- Yulu (8/5): 性价比高的家庭入住选择。 - 位置好,楼下就是公交站,地铁需要走5分钟左右,路熟了也很近。楼下有便利店、小超市、快餐店。马路对面有很多很多美食。
服务好,有需要前台很快安排处理,员工很健谈热心。
风景好,楼层高,可以无遮挡看到摩天轮和滨海湾公园,除夕到初二三天晚上还能欣赏到牛车水放的烟花。 设施略有陈旧,比如抽油烟机、排风扇和洗衣机,但也不太影响使用。
厨房主要是西式用餐习惯,没有筷子和蒸屉。
- ljwalvin (10/5): Apartment with a view - We stayed 7 nights in the lovely 2 bedroom suite. It had everything needed for a family on vacation as there was a kitchenette and washer/dryer.
The staff on duty at the front desk were extremely friendly and loved playing with my daughter. They spent time saying hi to her making her comfortable and made her smile. Cindy even made the effort to purchase toys for her to experience what growing up pre millennium felt like. There was another lady who I forgot her name and she gave us very handy tips on which buses to catch. House keeping staff were great and very accomodating as well.
The best part of the apartment was the view was excellent and it kept my daughter entertained for hours. The location was great as it was just opposite many eateries and Arab street. Family friendly malls were also a short bus ride away.
Happy with the stay here and would definitely recommend it for young families.
- mohdfaieza (10/5): Simply the Best: Shout-out to Cindy! - I recently stayed at the PARKROYAL Serviced Suites Singapore, and while the facilities and location are excellent, it was the exceptional service from Cindy at the front desk that truly made my stay stand out.
In a serviced suite environment, you want to feel a sense of community and ease, and Cindy delivers exactly that. She is, hands down, one of the most charismatic and professional receptionists I have ever encountered.
Why she deserves a shout-out:
A Constant Warm Welcome: Every time I walked through the lobby, I was met with Cindy’s infectious smile and a genuine greeting. Her energy is incredible; she has a way of making every guest feel like a VIP.
Highly Responsive & Reliable: Whenever I had a query or needed to coordinate house cleaning schedules, Cindy was on top of it immediately. There was never a need to ask twice—she is remarkably efficient and ensures everything is handled with a "can-do" attitude.
The Gold Standard of Hospitality: It’s rare to find someone who balances such a friendly, bubbly personality with total professional competence. She genuinely cares about the guest experience, and it shows in every interaction.
Cindy is a massive asset to the PARKROYAL team. If you’re staying here, you’re in great hands with her at the desk. I’ll definitely be back, largely because of the high standard of service she provides!
- Vivienne (9/5): Book it you won’t be disappointed - Location was excellent close to Nicholl Highway MRT, little Arab street, Haji Lane and the restaurants, cafes and shops. Pool was sensational, loved the sunbeds and the view of the wheel and sky tower. I was so grateful for the upgrade to my room the bed was comfortable, entire apartment super clean . Staff were friendly speacial mention for Oscar amazing customer service. Thank you for making my one week stay memorable. Highly recommended Loved everything
- Diane (9/5): Very enjoyable week! - Great position, very clean, staff were awesome No Powerponts in bathrooms
- Samantha (10/5): -
- Zhenwu (9/5): -
- Delphine (10/5): - Appartement confortable, propre et bien équipé.
Piscine agréable. Personnel serviable.
Bien placé, avec arrêt de bus au pied et de métro à 400 mètres.
Avec en prime vue d3 la chambre sur le feu d’artifice de Kallang (nouvel an)! Rien, tout était parfait.
- Evgeny (10/5): -
- Anita (10/5): The perfect spot from which to explore Singapore - The location was amazing. Perfect for getting around Singapore. I would highly recommend the Parkroyal Serviced Apartments as a Singapore base. There is a bus stop out the front and getting anywhere by car is fairly inexpensive. The facilities were good too although we didn't get the chance to use them - unfortunately we were too busy! Our friends had some issues with their air conditioning and the staff attended several times trying to fix it but it remained an issue for the whole visit. We did notice in our room that some things needed some updating but it didn't stop us from enjoying our time there and the staff were so helpful and the rooms were kept clean.
- Annette (7/5): Comfortable and convenient - Staff were helpful and polite. Dust in vent in bathroom.
- Kerrie (8/5): -
- Venkataraman (8/5): - Cleanliness, everything worked, great location Staff were nice but quite 'rigid' - quoted two different rates when i wanted to extend a night
- Angela (10/5): Exceptional experience from the moment we arrived! - Lovely rooms with great views
Best of all amazing staff looked after us so well.
We will definitely be back Having to say goodbye!
- Venture65808300054 (10/5): Perfect stay - Cindy provide excellent service at entertaining me and my family during our stay. We truly enjoyed talking to her whenever we returned HOME here. Cindy service was top notch . She also invited us to a Christmas event this year
Which become a highlight of our stay
We definitely return to stay here when we return Singapore.
- Andrew (10/5): Well worth it - The serviced apartments were really good, the reception staff and cleaning staff were exceptional and very friendly.
We will be back. Hotel concierge service did not extend to self service suites - the poor ladies from reception were given no support from front of house concierge - a really strange situation given they are all one company.
- Wilson (9/5): -
- MANOUSOS (9/5): -
- sarmin (10/5): -
- Germano (10/5): -
- Dorothee (9/5): -
- Sandra (8/5): -
- Khoa (8/5): - Excellent service. Staff are friendly and very helpful. The room is a little run down.
- Khalid (6/5): -
- Olusegun (10/5): - Well structured facility with professional staffers. Parkroyal service suites meet our family needs as a home in a well located environment closer to major bus stops and Turkish/ Lebanese eateries.
Night life around Parkroyal was great 👍 👌.
- Shirley (10/5): Best of the best⁸ - The place service and staff Nothing
- Ng (9/5): - Convenient to have food and general items.
Very spacious. Need to take staircase from the lobby to the car park - not user friendly.
- Rebecca (10/5): - Great trip. Is the little things, like a thank you note for staying again with fruit plate that made this. Loved the swimming pool area.
- Sonal (8/5): -
- Lloyd (7/5): -
- Mark (8/5): -
- Bernard (9/5): -
- Elaine (8/5): Good location but not very close to MRT. - Good location and lots of food options across the street. We had a great view of part of the F1 track and fireworks shows. The property needs a bit of TLC. The toilet lid in one of the bathrooms was loose and there was an ant issue. Maintenance, cleaning and front desk staff were excellent and attentive but the constant humidity made the apartment also feels wet and smelt musty. Still, I would stay there again.
- Pauline (10/5): Great stay would definately recommend - The location was excellent and the serviced apartment was well appointed with plenty of room.
- Oswaldo (9/5): Good place to stay with family - The location is great. Very close to the Malay heritage and is well communicated with the MRT lines. 1) The entrance of the hotel doesn’t have a ramp for strollers or heavy suitcases, which is a bit inconvenient with small kids.
2) the bathrooms sometimes have a smell coming out from the drainage.
- Rod (9/5): -
- Julia (8/5): -
- Anne (9/5): Très bon séjour - Bel appartement bien situé à proximité du métro
Personnel réactif et agréable
Piscine appréciable Porte de placard chambre se déboîte facilement
- Destination180967 (10/5): Tip top service - Very interesting trip . TOP notch outstanding service.
I stay here with my wife for 2 weeks in a 1 bedroom premium. Fantastic room. Very approachable staff. Special mention Cindy and Khloe entertain me and my wife everytime pass through lobby with their Singapore signature chilli crab moves. We were impressed.
Very entertained. Definitely will come back again.
- Debby (8/5): - There was a lot of construction nearby which would start early and finish late some days, which created excessive noise,
The apartment suite was very spacious and the views were amazing, we certainly appreciated the upgrade, but the lounge suite and dining room table chairs were stained and a bit tired looking, which made me feel uncomfortable to use, so tended to use the bedroom more for eating and relaxing.
- Jim (10/5): -
- DayTrip09200793260 (10/5): Superb experience! - It was a great experience staying here for 2 months! From the front desk to the cleaner (kak yati), everyone was very welcoming! Cindy helped with my check out with was super fast?
- Kilian (9/5): -
- simon (7/5): - Common areas need looking after
- IICHOO (9/5): -
- JoshW (9/5): - The room was spacious and clean. The pool area was great as well.
Location was great to explore the city and the 7-eleven was handy at the bottom of the building Access for those with prams is tricky, with no ramps at access either side so we had to carry up the stairs at the main entries which was annoying.
- Sulaiman Othman (10/5): -
- Krishanti (10/5): Beautiful and relaxing. The dream spot for a longterm stay. - Didn't have breakfast. Loved the spa and the gym and the recreation area of the hotel. The restaurants are also excellent, and the service of all staff is exceptional.
- Steve (10/5): -
- chihlun (10/5): -
- Zainab (7/5): جيدة - الموقع و المسبح ممتاز الشقة مهيئة بادوات الطبخ و نظيفة المكيفات تقطر ماء
لا يوجد شفط جيد في المطبخ
تم ارسال رسالة لي عن طريق بوكينج تطلب دفع مبلغ اضافي لترقية الحجز و تم عمل ذلك و لكن عند تسجيل الدخول ارادوا اعطائي شقة من غير الترقية و ناقشت الموظف و اعطيته المحادثات التي تثبت دفعي للترقية و لكن لم تكن الشقة جاهزة و تأخر وقت الدخول إلى ما قبل السادسة مساءا بقليل
- Błażej Wachowski (10/5): - Przemiła i pomocna obsługa. Bardzo szybki kontakt. Małe problemy z komunikacją w restauracji odnośnie potraw.
- spencer (9/5): Great location, fabulous staff , would stay again ! - Location, staff, cleanliness and facilities. Stayed in park royal services suite - air con played up a little , one day (Monday ) didn’t replenish coffee . Sunbeds around pool - i don’t understand why there are so few , as a lot of people struggled and even lay towels on the boards . Great area around pool though.
- Xavier (8/5): - L'espace piscine/fitness. La gentillesse de tout le personnel. La vétusté de certains appareils. La taille de la deuxième chambre.
- Krishanti (10/5): -
- Julie (8/5): The apartment served a purpose for our stay. - The location was ideal, very central. I loved the towels and the bedding. The housekeeping staff were wonderful The original room we had booked was much smaller than we had anticipated. We couldn't open both suitcases in the one room, and we had no storage space for the suitcases. The room had a musky smell that was making us cough. The desk staff addressed this issue for us as soon as they could
- mizaan_ally (10/5): Amazing Property for Extended Stays - It was a first time staying at a serviced suite/apartment and the experience was one of the best. We stayed at a 2 bedroom deluxe suite which consisted of one master bedroom, one twin bedroom, 2 bathrooms, living room, and kitchen. The suite also had ironing boards, washer, and a dryer which was perfect for an extended stay. The staff at the lobby were extremely helpful and accommodating. The housekeeping staff were very nice and helpful in terms of any extra help. They did a wonderful job making up the suite. This particular property is located in between multiple properties of the brand. There is the Park Royal Beach Road Hotel and Pan Pacific Service Suites. We were able to access the hotel side and its facilities. Additionally, The Plaza is just outside the lobby which made shopping for any small things from 7 Eleven easy. I want to give a special mention to Irene from the reception at Park Royal Beach Road Hotel as well for her help in giving us directions to a destination we had trouble finding the address to. Overall, it was an amazing stay at an affordable price. Would greatly recommend this property.
- Owiz22 (8/5): Very good - Staff were pleasant, especially Oscar at the reception. The cleaning was a bit below expectation.
- Lian (9/5): Huge apartment in Singapore! - Huge apartment in Singapore with a fantastic view and a great location. Although the underground (MRT) was a 10 minutes walk away, public transportation in Singapore is one of the best, so there were many options, including buses, taxis and ride shares. Bugis and Arab Street, including the Sultan Mosque were just across the road and the shopping, dining and night life was fabulous. The serviced apartments are adjoining the Park Royal Hotel and so there were two lobbies...but it's easier for the taxi to drop us off at the hotel. We stayed for 10 days and enjoyed our experience! Thank you! Nothing
- Ahmed (10/5): Park Royal Apartments - Well situated. On the bus routes. Easy to get on to the public transport system. I can't think of anything.
- Gunn (7/5): Great location and helpful staff. - The location was great and easy access to the MRT. The availability of tea and coffee in the lobby was great. It’s a bit run down and the single lift to access the rooms was annoying. Quite a distance via multiple lifts to access the pool.
- Warwick (10/5): Exceptional -
- Laura (9/5): Like home - The independence Nothing
- Daniel (8/5): Lovely staff, great location. All the space and facilities of home right in the centre of town. - Location and size of the apartment were great. Having all the facilities of home made it very comfortable with young kids.
Pool area was lovely.
All the staff were fantastic. Some of the bathroom facilities were a bit tired. Paint peeling, shower screens leaked a little, hot water didn’t last very long.
- Nicky (7/5): Amazing staff, great central location, beautiful pool, but rooms a bit tired. - Amazing service from all staff. Reception staff were fantastic trying to solve issues and always helpful. Cleaning staff were lovely and did a very thorough job every day. Pool bar service by JASMINE was fantastic: super friendly, fast efficient service, delicious fresh juices and cocktails mixed with great expertise.
The pool area is absolutely beautiful, a lovely place to relax for a few hours in between other activities, very family friendly. Small menu (similar/same as room service menu) - very tasty reasonably priced and arrived quite quickly (from Ginger restaurant) - highly recommend the club sandwich, pizza, fish & chips and chicken wings.
Positives about the rooms: clean (daily housekeeping service), very comfy beds, washing machine and dryer, kitchen seemed well-equipped (we didn't do any cooking), lots of storage space and hangers, room safe, desk with stationery...lots of lovely thoughtful details. We also really appreciated the little welcome hamper on arrival with some little snacks :) The rooms are very tired and in need of renovation so overall it was a disappointment. There is a huge issue with damp and smells, we saw lots of plug-in air purifiers/dehumidifiers in use. Our first room (2-bed aptmt) was lovely except the en suite bathroom had a horrible drain/sewerage smell, we had to close and block the door to avoid the smell escaping. Reception staff were able to move us to an alternative room the next day (also 2-bed aptmt), the bathrooms smelled fine in the new room but the living room/kitchen had a strong smell (possibly from cooking?) that we just couldn't get rid of.
- Ts (9/5): Superb - Service was very good
- Wan (10/5): Perfect! - Everything was perfect - location, amenities/facilities, service, the apartment itself.
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