Mines Beach Resort Hotel
Location: Jalan Dulang, Seri Kembangan, Selangor, 43300, Seri Kembangan, MY
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Escape to tranquility at Mines Beach Resort Hotel, where relaxation meets adventure in a stunning beachside setting.
Unwind on the Private Beach
Discover your slice of paradise on our pristine private beach, perfect for sunbathing or a leisurely stroll along the shore.
Exciting Recreational Amenities
Experience luxurious ski-in/ski-out access and make a splash in our inviting outdoor pool, ensuring fun for everyone.
Comfortable Accommodations
Retreat to one of our 171 elegantly furnished air-conditioned rooms, featuring modern amenities like minibars and serene rainfall showers to enhance your stay.
Book your getaway now at Mines Beach Resort Hotel and indulge in a perfect blend of relaxation and vibrant local attractions!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Gift shops or newsstand
- Safe-deposit box at front desk
- On private beach
- Ski-in/ski-out access
- Meeting rooms
- Beach umbrellas
- Pool sun loungers
- Beach towels
- Proposal/romance packages available
- Banquet hall
- Change of towels (on request)
- Change of bed sheets (on request)
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Suite
1 King Bed
Views of the beach and lake
Layout - Bedroom and living room
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Bathrobes, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and restaurant dining guide; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Twin Room
2 Twin Beds
Views of the beach and lake
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and restaurant dining guide; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Villa Twin Room
2 Twin Beds
Views of the beach and lake
Layout - Bedroom
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and restaurant dining guide; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Classic Twin Room
2 Twin Beds
Views of the canal and garden
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and restaurant dining guide
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Villa King Room
1 King Bed
Soundproofed room
Layout - Bedroom
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and restaurant dining guide; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe King Room
1 King Bed
Soundproofed room
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and restaurant dining guide; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Classic King Room
1 King Bed
Soundproofed room
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and restaurant dining guide
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Royal Suite
1 King Bed and 2 Twin Beds
Views of the beach and lake
Layout - 2 bedrooms and living room
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and electric kettle
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and restaurant dining guide; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- GARRIE (10/5): - Very old hotel. Has not been upgrade for a while. Location is convenient. Easy access to food stalls and supermarket.
- audreyy998 (2/5): Don't stay here unless no choice - We booked 3 rooms as we were gonna catch a Kpop concert at the MIECC. I sent a message to the hotel to ask how far was the MIECC away from the hotel. For 3 weeks, no reply from the hotel. On May 31, we checked in at around 2.30pm after a 7-hour drive from Singapore. Mr Qader attended to us. He informed me that we were given Rooms, 409, 413 and 415. However only 409 and 415 were ready. 413 was still being cleaned. He wrote down 413 on one card holder and told us to return in an hour's time to collect it. Since the room was already allocated to us, we did not collect it till after the concert. Upon collecting the card to Room 413, the staff gave us Room 517 instead. Upon questioning the staff said that the previous guest staying at Room 413 had asked for an extension. Then the staff changed the story to the Aircon had broken down in Room 413, hence they needed to allocate Room 517 instead. My niece took the key card to Room 517 and went to the room. As she was sleeping alone, she was scared to be far away from her parents in Room 415. In the end, no one used Room 517. The whole family squeezed in Room 415 for the night. The next morning, we saw a family coming out of Room 413, going for their swim. Well, the staff said the Aircon had broken down in Room 413.....the family could take it??? Up till now, still don't know why our room was given away to another family. Sad sad We gave a poor rating on the hotel booking website and then we received an apology (WhatsApp )from the Front Desk Manager, Mr Ku Guang Yi. He apologised that our room was not cleaned properly. I told him to go and read my review and get the whole story right before sending out any message to any guest. Haha he blocked me on WhatsApp already. I really hope the real owner of this hotel reads this review because his staff is leading the hotel to its demise. By the way, the Aircon in Room 415 leaked the entire night creating a small pool in the room.
- Happiness22239743194 (10/5): Resort in the City! Beautiful - We had wonderful time with family and kids during our CNY holiday. We chose to stay at villa which quite comfortable and spacious. Even though the resort is quite old but its well maintained. It’s a great place to stay with family, the artificial beach really nice kids loves the pool. The resort has super amazing view! Our villa balcony has lakeside view and garden. Staffs are polite and the kids had fun. Lobby decoration is cool too.
- ?? (2/5): - シャワーの水が出なかった。
- MaggieW414 (2/5): Run down and revolting - Unfortunately we did not have a great experience here. The hotel although it may have been beautiful in its day has not been maintained and is very run down. The staff and breakfast were its only redeeming factors. The room was dingy and mouldy especially in the bathrooms which had a lot of mould under the soap dish and the shower curtain. The bathroom was also not clean with hair from a previous guest still in the bathtub. The sheets and towels were stained and there was some kind of grime on the headboard which I cleaned off myself. The water never went above luke warm. We chose this hotel due to its proximity to the stadium and didn’t choose the cheapest hotel in the area to avoid getting a dud. Therefore as a last and final comment value for money is not good either.
- Yahui (4/5): - 房間太老舊，又沒有維修，前檯服務態度很差，只有門口警衛比較好一點。不建議大家來住。
- Geoffroy (2/5): Stay away from this place - The resort looked good on picture and the lobby still looks grand … but the place is very run down. Room was dark, furnished with very old uncomfortable beds. Carpets are just in bad shape. Service didn’t help improve the experience: I got a very long check in of more than 30min and was double charged at check out. Food wasn’t good.
- TOHNO (4/5): - Old and dirty
- Curious45975528913 (10/5): Qa2023 - good place to enjoy the moment and relax area nice beach also in night can hear the sound of environment .. need to make some maintain friendly staff keep up helpful the price is not so high as kl the light is romantic ... nice 👌
- delunasyg (10/5): Outstanding - Beach in the city only in Selangor! Nice view, relax & peach of mind ♥️ Excellent service from the entire hotel . Definately will come back again 😘 P/s; booking through official hotel website is cheaper than others platform!
- tay3111 (6/5): Need some upgrade - Beach pool is nice for kids to play with sand same as you are at the beach , but don't expect for a crystal clear water and the color looks like the lake color but still safe to swim . at last some facility in room not function well and need some upgrade .
- Dream41914075672 (2/5): No F&B in this hotel. - No F&B outlets open at all, they should have advised prior to booking but I was only informed during check in. Everything was prepaid and as a business traveler I arrived late evening. Thus could not even consider looking for other hotels. This was very inconvenient as a business traveler where I basically go from hotel to meetings, without the luxury to find breakfast before meetings. Staffs couldn’t care less when I shared with them and told me that I was informed at check in.
- novemberrain2019 (6/5): Nice view and suitable for kids - The room is like a house you left for a month, myb due to pandemik. But still comfortable with basic amenities like funtioning AC, fridge, TV (no cartoon channel), Iron with board, water boiler, coffee, tea and sugar. I like the bath room as it is clean and got a bath tub. There is also a hot water which sometime is not functioning. Would recommend for room with lake view. The view is nice to relax. The man made beach pool is nice for kids to play with sand same as you are at the beach. For the pool, don't expect for a crystal clear water. The color looks like the lake color but still safe to swim. I will give 4 star if most of the facilities operate as usual. But so far there is no cafe open myb temporarily and no free breakfast.
- Nadiah_Radzi (6/5): Beautiful place inside city - this is my 2nd time coming here. came here on 5-6/3/21 with friend & come again on 10-11/3/ with family. i recommend to choose DELUXE PLUS or villa instead of CLASSIC ROOM. yes classic is the cheapest but there is no view u can see. the attraction here is the pool and lake view. there is free parking at the basement but we choose to have the valet paking which cost us rm10 per day since it was too dark when at night. View is great. Room is clean. Heater & aircond functioning very well. BUT astro channel only 3 channels available which are cartoon & 2 sports. 1 more thing toothbrush need to be requested from reception. so RIDICULOUS! they also wont provide any extra towels even if u request for it. if hotel is full house i could be more understanding but that time only few rooms occupied. by the time i come here there is no cafe open. that means no room service. either u have to to THE MINES in front @ order from food delivery. for breakfast they outsourced from other party. only nasi lemak available@ RM10 & they will send to your room at 8am. POOL looks not really clean eventhough they said just cleaned the pool. the balls floated in the pool also very dirty. but its very worthy for the photo. beautiful scenery. at night there are colorful light at the pool until midnight. TIPS: if u choose CLASSIC/ DELUXE PLUS room please request at level 4. because at night its very dark & level 4 is where lobby is located. so it wont be too scary to pick up your food from food delivery rider
- MimiChua (10/5): Awesome moments at Philea Mines Resort - I would like to thanked the staff for the hospitality in particular the portal staff. Thank you Zainal. Despite we check in late but we managed to check-in smoothly and slept well as the room was in order.
- MyRealReview (2/5): Philea Mines Beach Resort Bad Condition - On December 22, 2020, I booked Philea Mines Beach Resort using Booking.com. However, I have trouble looking for it at night (around 11:00 pm). The surrounding of The Mines and its buildings were dark, and there was no street light as well. That place was just like an abandoned place, and it was filling with many stray dogs. That made the driving at night even worse. After wasting about 30 minutes searching around for the resort, I decided to cancel the booking. The Mines was like a dead place; that made me thinking that I was scammed by Philea Mines Beach Resort whenever I reached The Mines. On December 24, 2020, I contacted the Booking.com to request for a refund. Then, I was told by the Booking.com that the Philea Mines Beach Resort rejected the refund. After that, I made a call to the resort. The staff told me that their cancellation policy doesn’t allow them to make a refund to me. The cancellation policy is written as following: Note that if canceled, modified, or in case of no-show, the total price of the reservation will be charged. I was there searching for the Philea Mines Beach Resort for about 30 minutes, and I still couldn’t locate it. Then, how is it possible for me to show up in the first place. The Mines was in bad condition, and they wanted us to pay the price because we couldn’t locate the resort. Philea Mines Beach Resort staffs were bad at rectifying issue; they kept pushing the refund problem to Booking.com. Again, the Booking.com said the refund was disagreed by the resort. I am here to warn everyone not to book Philea Mines Beach Resort using Booking.com for holidays. Hope this would help all of you.
- salihamzul (6/5): Selangor Cube Open 2019 - Very near with Mines Shopping Centre just have a walk distance. Have an uptown night market at neighbouring area only. Check in time at 3.00pm and Check out time at 12.00pm. Just have a short time to enjoy the hotel facilities with the period of checkin and checkout. Pool have a XL size and good for children. Gym too small for a huge members in one time to workout and equipments are to old dated with the treadmill machine also spoiled and can not used. Hard to access from basement parking with luggages to Lobby by use a ladder.
- rufusteddy (2/5): The 2nd worst hotel I've ever stayed - In my line of work I've been to a decent amount of hotels ranging between 3 to 5 stars. I personally rate this hotel 0 star. Where do I even begin; No shelter between the basement car park to hotel (I melted in the rain) When I arrived at 630am in the hotel, most of the lights were out and there wasn't any staff at sight (I though this place was haunted) The staff were extremely slow to check in and there obviously lack of staff. (This explain the pricing) Room is extremely outdated and ants were everywhere. (I though I'm living outdoors) Room in poor condition. Lights isn't working, water place in the fridge became frozen in the morning. I couldn't find a plug for the water heater. (Bath tub wasn't working, I was told by the maintenance worker that nothing can be done, ekkkk) The day I move in Friday 15th of November I notice the previous guest ordered room service and the tray of rubbish was there next to the door. I return to my room on the 17th of November at 330am and the tray of rubbish still next to my door. (I think they expect me to clear it for them - talk about self-service at a 4 STAR resort) The towel was paper thin and after every shower its so wet it can't be reused. (Talk about saving the earth, this hotel clearly doesn't support the cause) The night I try to order room service at 1130pm. Most of the drinks are sold out. (Their clearly supporters of grab delivery) The morning breakfast, the selection is so limited clearly fall below the number of fingers and my toes. (They expect you to eat early, their no warmers underneath the serving trays - good luck) The only plus point was that despite the close similarities to a haunted hotel this "resort" did not seems to have any complains of eerie incidents. (I google(d) and check but wasn't smart enough to read all it's review) Lesson learn you pay what you get...
- joevesmartsolutions (10/5): Excellent Meeting Room and Outdoor - We like to Creative Meeting setup, known as Horse room. Beside the lake view, the evening is interesting with Avatar and photos taking spots. We had live grill dinner in the garden area, it was relaxing to Unwind after a long meeting session.
- simony129 (8/5): Beautiful hotel - I arrived here after a badly scheduled flight which landed in the morning. It was the only option from my local airport in the UK. The reason it was badly timed was because I had been travelling for over 24 hours and arrived in the morning. So was expected to be turned away from reception to come back at 3pm. I was turned away to come back at 3pm. So an excellent place to go is the local shopping mall a short walk through two multi-storey car parks. There was plenty to do there, I even went to the cinema to watch a movie in English. I arrived back to hotel around 3pm to a massive queue of people trying to check in. I was told to sit in a square of seats near the reception desk to wait for a room to become available. Could do with the concierge or staff serving free drinks where there are massive delays like this, this should relieve the stress on the reception staff that were inundated and also make the guests feel as though they do exist as well as stopping the guests from dehydrating in the hot reception area. Several hours later I was still not in my room, no wifi in reception to contact my family, they only have wifi in the rooms. Eventually I was placed in a villa which was extremely nice. The wifi in the rooms was so unreliable I had to purchase mobile data for my phone and laptop. It was very dissapointing for me to see such a beautiful hotel to go from full to completely empty the next day, it was such a pity because it is a beautiful hotel. Next day I had breakfast and service was amazing and the food was good. The location of the hotel is amazing, a great view of the lake, the hotel is also amazingly well kept with an open plan reception area. Overall I would say my check-in was maybe a one off so I would stay at this hotel, the staff were genuinely nice once they were over with the busy check-in trauma. The prices were also reasonable for this grade of hotel and the location was very nice. I have downgraded it by one star because of the check-in problems, I had a missed housekeeping day, it was slightly dis-organised and the concierge didn't help me with my bags which I would expect from a hotel of this quality. I think if they improve those elements they could well have a five star hotel that westerners find a good place to visit over and over again.
- MarcoB3193 (4/5): Only if you need to be near Mines - It could be convenient for the location if you have work appointment nearby, otherwise I would not suggest to stay in this hotel. Reception staff and check-in/out processes are super slow, breakfast is poor, aircon in the room is very noisy. Some ants on the table and on the bedside. Mines shopping mall is nothing special to justify the choice of the hotel. KL can offer better options.
- W4iFun (8/5): Satisfactory - Room was a bit dated but it was spacious, clean and in good condition. Bed was comfy too. Breakfast provided had limited options but it was good enough for a short trip. The Mines shopping center is walking distance. Complimentary parking is at the basement level of the resort but there were no lift going up to the lobby only stairs. You'd have to drop off large luggage at the lobby first before parking at the basement if you want to avoid carrying your luggage up the stairs or dragging them though the car exit/entrance.Not very convenient if using public transport. You will need to call a Grab/Taxi. Overall, I was satisfied with my 2-night stay since my meeting was nearby.
- firdauszali-2990 (10/5): The Best Business Trip - The room is comfortable and quite beautiful... Food quite good but the best thing is the warm welcome from the staff from the beginning until the end.. Especially for Mr.Mog thanks to him i didn't miss my friday prayer at as-syarif mosque thanks alot..
- McWheelers (10/5): Spacious room, nice pool & great shopping - The room size seemed larger than a regular room although we booked the standard room. The overall look is a little dated, but fine by us. My boys and I were in the room most of the time, and didnt give house keeping the chance to clean up. Later that night we were obliged by the night duty housekeeper by changing our towels and giving a new bath mat too. Breakfast was OK. Nothing fantastic, yet nothing to complain about... Would be nice to see more bread options. Only a little disappointed when I requested for water, (i was travelling with a toddler) and i was told they had to charge me RM3.50 per bottle i requested for 6 bottles! But the nice housekeeper, since our room wasn't cleaned, only charged for 2 bottles. I wish I had his name... Front desk staff were very friendly too... Very obliging when i stood around for a chit-chat! Overall, I will definitely come back. This is our second stay here and I love it.
- Fidz6 (2/5): Big disappointment - Do not do the same mistake by choosing this hotel as you will only get disappointed by the service and the cleanliness of the place, unprofessional employees 90% of the staff they don’t speak English which makes simple and small requests a big challenge. Room was full of dust not cleaned properly and bathroom full of bugs. We paid a good price to enjoy and ended up checking out early tho our booking was non-refundable. Will never ever stay here again even if it’s for free .
Photos
