Senomoto Kogen Hotel
Location: Manganji 5644, Minamioguni, jp
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Scenic Views
1. Relaxing Outdoor Pool and Hot Spring Bath
Senomoto Kogen Hotel offers a seasonal outdoor swimming pool where you can unwind and soak up the sun. Additionally, indulge in a rejuvenating hot spring bath, perfect for relaxation after a day of exploring the nearby attractions.
2. Comfortable Rooms with Modern Amenities
Experience comfort in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and hairdryers. Some rooms even feature balconies with stunning mountain views, providing a serene atmosphere for your stay.
3. Convenient Facilities and Services
Enjoy the convenience of free private parking, a garden, and a shared lounge during your stay. With an on-site restaurant, you can savor delicious meals without having to venture far. Book your stay at Senomoto Kogen Hotel for a memorable and relaxing getaway.
Important Information
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- Lift / Elevator
- Massage services
- Non-smoking throughout
- Shared lounge/TV area
- Public Bath
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Free wired internet
- Access to nearby outdoor pool
- Self parking (surcharge)
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
Rooms Available
-
Quadruple Room with Private External Bathroom
The private open-air bath is the standout feature of this quadruple room. The spacious air-conditioned quadruple room offers a flat-screen TV, tatami, a wardrobe and a safe deposit box. The unit has 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Trash cans
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Room - Ground Floor
The air-conditioned twin room offers a flat-screen TV, a wardrobe, a safe deposit box, yukata as well as a quiet street view. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Quadruple Room with Mountain View
The spacious air-conditioned quadruple room offers a flat-screen TV, tatami, a wardrobe, a safe deposit box as well as pool views. The unit offers 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Premium Quadruple Room with Tatami Area with Mountain View- 2nd Floor
The spacious air-conditioned quadruple room offers a flat-screen TV, tatami, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Premium Quadruple Room with Tatami Area - 2nd Floor
The spacious air-conditioned quadruple room provides a flat-screen TV, tatami, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Premium Quadruple Room with Tatami Area- 3rd Floor
The spacious air-conditioned quadruple room offers a flat-screen TV, tatami, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Premium Quadruple Room with Open-Air bath with Mountain View - 3rd Floor
The private open-air bath is the standout feature of this quadruple room. The spacious air-conditioned quadruple room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as garden views. The unit has 4 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Room with Mountain View - Ground Floor
The air-conditioned twin room provides a flat-screen TV, a wardrobe, a safe deposit box, yukata as well as garden views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Tatsuya (9/5): 雨じゃなかったら100点満点 - 景色が素晴らしい 別に無し
- Viera (10/5): - výborný onsen venkovní i vnitřní, skvělé jídlo dostupné pouze autem
- Yukako (10/5): I'll come back again and again - Great location for holiday - food was excellent, room is modern and so clean! None
- Ngan Nei (8/5): - The room with balcony is nice. The view is nice and the star observation tour is interesting the food can be improved.
- 土橋 (8/5): - 部屋からのロケーションが最高でした。 部屋が少し暗かった。
- Laura (7/5): -
- CHEAH HAO (8/5): - Room very comfortable..
clean…
Dinner/ breakfast = good meal No provide snack
- Leticia Pilar (9/5): Paraíso y relajación en medio de la naturaleza - Todo Nada
- Siew (9/5): Senomoto Kogen Hotel stay - Location.
Room comfort although quite small.
Friendly helpful staff Some cost reduction measures are apparent compared to previous stay, but overall is still a good place to stay.
- Nuthida (7/5): - Location , food Onsen
- Uchloe (8/5): Great for the view - The room is new and clean. The outdoor onsen is amazing with an unblock view, it is a must try! Unable to control the room temperature and air flow volume. We are not used to sleep with warm air in the room, we end up had to open window a bit to let in natural air.
- YENNI (10/5): 賴之本高原酒店非常適合旅遊住宿,非常放鬆,夜晚的露天溫泉可以看滿天星,早晨可以欣賞日出,房間大又舒適,晚餐自助式多樣化,酒喝到飽~很棒! - 露天溫泉實在是太棒了! 價格偏高
- なかむら (10/5): -
- MORI (10/5): -
- Sabine (9/5): Angenehmes Hotel in schöner Lage - Fantastischer Blick vom Outdoor Bath, besonders abends in den Sternenhimmel. Super Blick auf das Aso Gebirge vom 3.Stock. Freundliches und hilfsbereites Personal. Gute Auswahl beim Buffet (evtl. einiges vom Personal erklären lassen, z.B. Ramensuppe) Das Hotel ist relativ groß und wird von Reisegruppen genutzt.
Tipp: bei der Wahl der Zeit für das Abendessen das Personal fragen, wann es am ruhigsten ist.
- Su Yun (8/5): -
- John T (7/5): - The food was good. Nice small room with beautiful views. We got there by bikes. The minute that we got to the hotel door step, one staff came dashing out chasing us to go park our bikes at the outdoor parking up the hill. First impression was disappointing. Minutes later another staff came out to tell us, we can wheel our bikes inside. Then the boss changed his mind and tell us to put our bikes in our small room. Thanks god our room have balcony!
- yuma (9/5): -
- Junko (8/5): - ロケーションがとても良かったです。
他の入浴施設にも近くて便利でした。
星空探訪が印象的でした。 特にありません
- Angie (6/5): -
- HSINHUI (9/5): 環境優美 - 風景優美 No
- 羅 (6/5): 性價比低。此次入住的房型是豪華四人房附早晚餐,其中兩個床位是榻榻米需自行鋪床。景觀以花園造景為主無法眺望阿蘇火山。 -
- Pratchaya (10/5): -
- yuko (5/5): - 朝、夕の食事は、共に残念でした。
上階の方の足音が、酷く響きました。
海外の方のマナーの悪さには、ガッカリしました。
- Akiko (7/5): ロケーション最高 - 全て説明不足
- 和哉 (7/5): 満足泊👍 - 夕食、朝食共に美味しくいただきました。
メニューも多く満足でした。 露天風呂までの通路が吹きっさらしになるので雨天時は億劫になりそう😅
- Germaine (7/5): - Room was hot and needed windows to be opened at night but there were mosquitoes
- Taehee (9/5): 5번째 방문하니 얼마나 만족스러운 숙소인가 - 대자연을 느낄 수 있는 위치
너무 좋다. 5번째 숙박이다. 가이세끼요리에서 부페로 바뀌어 고원음식치고 맛있었는데 살짝 맛이 없어졌다.전설의 노천탕에 락스냄새가 나 아쉬웠다
- 혜인 (10/5): 눈이 시원해지는 조망의 호텔 - 호텔 위치와 조망, 별이 빛나는 노천탕, 맛있는 식사 모두 만족했습니다 없어요
- イナバ (8/5): -
- James (8/5): Worth the drive when you’re in the area. - Beautiful grounds, amazing location. Food was excellent, and the beds were comfortable. The private onsen showed its age. Rusty rails, calcium buildup, and broken tiles. Missed opportunity to light up the garden outside the bath at night.
- SU JOUNG (8/5): - 방이 레노베이션을 마친방이라 깔끔하고 와이파이도 잘 터졌습니다. 식당 직원이 불친절했고, 음식도 먹을게 별로 없어서 실망 했습니다.
- 혜인 (10/5): 별이 쏟아지는 노천탕 - 고원지대의 개방감과 별이 멋진 노천탕 없어요
- 彩薇 (10/5): - 風景很廣闊舒服.房間很大.露天溫泉真的很棒
- Siripon (9/5): -
- Sato (9/5): ゆっくり過ごせました - スタッフの対応が親切
部屋が広い
お風呂がよかった 部屋が暑かった
暖房から切り替えができず、寝苦しかった
お風呂の窓に網戸がない
- KIYOTA (7/5): -
- Yoshino (10/5): 目の前に広がる阿蘇の山並みを見ながらリラックス - 新館は非常に清潔で、広さも充分。窓から見える阿蘇山のビューが最高です。
夕食はバイキングで、スタッフが仕上げてくださるスタイルのメニューも複数あり、種類が多く非常に美味しかったです。アルコールも、焼酎や日本酒、ワインが複数取り揃えてあり、楽しめました。朝食も同様に種類豊富で、嬉しかったです。
従業員の皆さんへの教育も徹底されており、気持ちよく過ごすことができました。 特にありません。
- Jana (9/5): - Pokoj byl prostorný s 2 velkými postelemi. Velký stůl uprostřed místnosti a ještě houpačka. Krásný výhled na okolní hory.
Hotel se nachází na velmi klidném místě uprostřed krasne přírody. Personal byl velmi ochotný.
Snídaně i večere byly poskytovány formou bufetu s velkým výběrem pokrmů. Moc nám tam chutnalo. V ceně byly i nápoje, včetně piva, vína, místních palenek a whisky. Vstupní hala hotelu včetně lobby působí velmi chladně a neosobne.
- Teresa Oi Kam (10/5): Worth to pay a visit - Customer service is good; staff are friendly and helpful with providing suggestions to visit the surrounding areas Nothing at all
- toshihiro (7/5): とても素敵な落ち着いたホテル - 最高の景色と美味しい食事です。 特に見当たらないのですが、
海外の方(団体)がたくさんおられます。
お食事時間が重なると、
レストランが大変賑やかになります。
- Dave (8/5): -
- Ivy (10/5): Perfect! - The staff and service was impeccable! The English speaking staff, whom I unfortunately was not able to get his name, was amazing! He was very attentive to our needs and provided translation when he knew we could not understand! He took a lot of initiative to ensure that we had a pleasant experience and even went above and beyond his way to help us source for the pillows that we used during the trip as we found them very comfortable! My family and I had a great time and we will definitely be back, thanks to the great service!
- 久代 (9/5): 良い - 自然に囲まれ、ロケーションが良かったです。
露天風呂が最高でした。
- 博明 (8/5): - フロントの対応細かい説明が良い、部屋も綺麗で良かった。
- Ruta (10/5): -
- 松三 (8/5): とても楽しく、 - バイキングが熊本産のものも含めて、とても考えた細やかなお料理で美味しかった。
席数も沢山あり余裕ありで座られました。
お部屋の空間がゆったりしていて窓際に少し畳があるのが、落ち着く。
シンプルで色の統一感があってベッドカバーなど落ち着いておしゃれだと思いました。好きです。
重要なものを忘れたのでが、とても親切に機敏に対応して下さったので大変有り難かったです。有難うございました。 お部屋に時計がなかったので、いちいちスマホを見ました。
外国のスタッフの方の説明が少し聞き取りにくかったです。
露天風呂で喉がかわくのて、冷たい飲料水でも飲むところが欲しいなと思いました
- SAYAKA (8/5): 最高 - とにかく景色やロケーションが最高
プールのまわりの芝生や高原のブランコなと。
食事もかなりよかった!! コスパ含めて一番くらいかも。 施設がちょっと古め?というか新しくはない
- 千亜紀 (9/5): 星空が綺麗で部屋もかなり綺麗スタッフも丁寧な対応した - 新館だったのもあったのか部屋がかなり綺麗にされていて、部屋のお風呂とトイレが同じ所にあるが広く感じた(*‘ω‘ *)
露天風呂夜とか入った時に満天の星空が見えて寝ながら夜空が見れるのでめっちゃ綺麗だった。
大浴場は綺麗にされてて良かったかな(*‘ω‘ *) 個人的に大浴場が若干狭い気がした…🥺
- Clementine (10/5): -
- Genta (10/5): 露天風呂が最高 - 温泉が良かった ご飯が美味しくなかった。
人手不足で大変そうだった
- クマクン (10/5): - 오이타에서 호텔로 가는 드라이브가 감탄을 자아내는 풍경입니다.
숙소는 드넓은 고원에 자리잡고 있으며 그 초원에서 유유자적 풀을 뜯고 있는 소들도 볼 수 있습니다.
저녁식사는 평범하지만 스테이크와 아이스크림이 아주 좋았습니다.
밤에 노천탕에 가실 때는 노천탕 가는 길위에 두꺼비들이 몇마리 있으니 밟지안도록 주의 하시기 바랍니다.
개인에 따라 다르게 보이는 풍경닙니다만,
두꺼비보고 놀라지 마시고, 천천히 보시다가 가까이 다가가면 점프하지 않고 뒤뚱거리듯 걷는 그 모습이 매우 귀여울것입니다.
두꺼비가 있는 이유는 빛을 따라온 벌레들을 사냥하고 있기때문입니다. 모든게 좋았지만,
단체 방문객이 있어서인지 음식이 조화롭지 못한부분이 좀 있습니다.
그러나, 자신의 입맛에 맞는 음식을 찾아서 드신다면
괜찮습니다.
특히 , 아이스크림으로 서운함을 달래보시죠.
- 劉淑琴 (10/5): - 早晚餐種類豐富又好吃
旅館所在景色無敵 沒有
- Anna (10/5): Great location for nature lovers and incredible staff who really take care of you - Incredible staff who took care of every detail. The location is gorgeous and very close to Mt. Aso and several other natural attractions—perfect for nature lovers. We booked the private onsen several times and really enjoyed it. The breakfast and dinner had a variety of choices we enjoyed. The hotel even let us use purchase our yukata. Great experience!!! Leaving!
- Helena (8/5): Very good - The room was big enough for my family, and the grounds were nice and big for the kids to run.
- Oh (10/5): Magnificent experience of staying over the fantastic view - It was fantastic with picturisque view over the Aso five peaks alongside with grand plain of Senomoto highland. Absolutely great experience of hot spring, onsen, with open air public bath. Beautiful night sky view with splendid stars. It would be great to write English menu in Dinner and Breakfast buffet. Also it would be great if they could give English speaking guided tour of night sky. But as this is Japanese hotel where mostly Japanese people come to relax, it would be appreciable if they do not give English speaking guidance.
- Tow (8/5): Very good - Good Dinner
- Sean (10/5): Senomoto is great for families using it as a base for Beppu - We had the half board as a couple getaway, during our 10 day stint exploring Kyushu with in-laws. The property had clean rooms with modern furnishings. The yukata and slippers provided was very comfortable to lounge around the compound. Amenities are avilable upon check in at the lobby. You can choose your size of Yukata. Thoughtful touch and not just one size fits all.
We had booked the private onsen for 1000yen. It was rather frills free but was wonderful as a precursor before our dinner at 6.30pm. U could choose from these timings: 6, 6.30 and 7. The half board was worth it as it had free flow liquer. Try the Hakutake Umepon!
The next morning before breakfast, we explored the outdoor onsen (gender separated). It was surprisingly quite crowded for the female one. Very picturesque and tranquil albeit for the squeeze at the shower area.
The breakfast was rather basic, after the fanfare that was dinner. But decent. One can have a short walk outside to explore the nearby swing, a nearby gift shop, or even fly a drone in their sprawling outdoor premise. Nothing actually.
- Siew (8/5): Very good -
- Wing (7/5): Good - The public bathing area needs renovatoon and good maintenance The natural scene is very unique and beautiful. Some parts of the hotel need continuing renovation and maintenance.
- Nicole (7/5): Would stay for the modern Japanese room but not for the food at all. - The nice modern Japanese room with the nice view The buffet dinner, very disappointed. Not only very little variety of food, the food provided is not up to the standard, the fry food like tempura is cold and not crunchy at all. Same as breakfast, disappointed. The staff wasn't that friendly and keep remind us we have to finish by 9am, feel like rushing us. Personally i think doesn't worth to pay extra for the meal
- Ai (10/5): Exceptional -
- Leny (9/5): Amazing view & onsen - The location and view of the hotel was outstanding. Also the outside onsen are very nice. Our room was located in the newer building, with view on the Senomoto highlands and mount Aso, and it was very comfortable with an amazing view. We received a free upgrade :) The women inside onsen have no view as the windows are covered in blinded stickers.
- Chih (8/5): Very good - Our room in the new building is great. Buffet dinner is not on par with the new building.
- Sue (8/5): Very good -
- Su (8/5): Very good -
- Kwee (9/5): Heartfelt gratitude - The hotel and its surroundings are wonderful, offering my family and me a truly relaxing stay. I would also like to express my heartfelt gratitude to the hotel team and the staff at Semonto Rest Stop for their assistance when my family and I missed the bus back to Fukuoka. We were feeling lost and helpless due to the language barrier and difficulty finding transportation to Fukuoka. The hotel kindly sent an English-speaking staff member from Semonto Rest Stop, who helped us with all the necessary checks and communication. Thanks to his support, we were able to board the last bus to Fukuoka with ease. I am deeply grateful and appreciative, and words cannot fully express my thanks. The breakfast and dinner menus would be improved if they varied on alternate days for guests staying more than one night.
- Adeline (8/5): Ok, a bit expensive. - Liked the open air onsen. It was snowing that morning, it’s really beautiful. We liked the room very much.. had the mixed modern and tatami room. It’s really very nice and big. Comfortable for a family of 4-5. Good parking spaces. Quite disappointed with the buffet spread. Not much of choices. Sometimes plates were empty, and not refilled. Has limited tables to accommodate the guests. Only have one coffee machine and the queue is very very very loooong.. they should really do something about this. I think there are shortage of staff as well, as tables are not cleaned immediately after diners left. The staff are also not friendly, especially the one at the entrance. Not sure why.
- Lee (8/5): The open air oneen experience is exceptional, and is the highlight of the stay. The free flow alcohol drinks are delight - The open air onsen, the spacious surrounding and the scenery. The star gazing could have been presented with English (eg English annotation on the slides) so that travellers from other countries can join the activity. Otherwise, it is better to indicate clearly on the signage that this is only in Japanese.
- Victoria (10/5): A ryokan surrounded by so much nature - I love how the outdoor hot springs have an unhindered view of the sky (and stars at night) and the grasslands. Futon mats were a bit too thin.
- Margaret (10/5): Spoil yourself. - Beautiful hotel surrounded by lovely views.
Friendly staff. We got an upgraded room in new wing, very spacious room by Japanese standards. Perfect stay. We were told you can do start gazing on clear nights. Half board included was buffet dinner and breakfast. It was very good but was expecting the dinner experience to be more the traditional Japanese style dinner.
(Just my personal preference).
- Koh (9/5): Superb - Buffet dinner is good. Facilities in the new building are modern and comfortable. Location is quite inaccessible by public transport.
- Silvio (9/5): Gorgeous view - The view from the hotel is breathtaking, gorgeous and in the middle of nature. The room was very clean and the staff was friendly and helpful. We liked the buffet both for breakfast and dinner, there is plenty of choice.
- Angie (7/5): Nice and quiet environment, short drive from main attraction - Kurokawa Onsen - Rooms were tidy, clean and comfort, enjoyed the outdoor hot spring with good view but lack of toiletries and amenities compared to indoor hot spring (Indoor hot spring was small). There is a swing set on the hill with beautiful natural surrounding and a walking track (a nice jog) just outside the hotel entrance. Unlimited alcohol and non-alcohol beverages (i.e. sake, spirit, whisky, soft drink you name it) at dinner was great! Selections of food was less than expected, especially for dinner buffet.
- Yuk (8/5): Good - Delicious buffet breakfast and dinner No
- Suk (7/5): Good -
- Ben (9/5): Superb - Great facilities, good food, helpful staff.
- Chermin (8/5): lovely stay for a self drive group - it's a place more convenient for self-drive although they do have a fixed shuttle timing every day to fetch check-in customers. it was kid friendly and we could even find baby yukata for our 2yo toddler complete with shoes that fit her feet too. stayed in the new wing which was clean and had a lovely view as well. dinner buffet was also provided but it paled in comparison to our onsen hotels in hokkaido. one thing great was the free flow alcohol which many evidently enjoyed. they also had an ice cream machine. stargazing event was lovely, but do take note to dress warmly (some guests decided not to go out of the hotel due to the strong winds). the stargazing briefing was about 30 mins and it was entirely in japanese with no english subtitles. the front desk staff who attended to us was a little slow and long winded when explaining everything especially since we reached at 6.40pm which was nearing dinner time of 7pm. they did not lay tatami for our room (whereas our hokkaido experience led us to think otherwise).
- Seng (8/5): Great room with a view to kill but the buffet meals is pathetic - The room comes with a view to kill. You can see the whole Aso mountain range. It is also quite spacious with modern design which I like. I came back just for this The buffet meals. It is really the worst part about this hotel. Services at the buffet was poor too. Food quality and variety is the main negative factors else I will be back again and again. The good part is free flow of alcohol,so only those who loves to drink will benefit from this.
- Kylie (10/5): Exceptional - Everything was just so great in this hotel. They have very nice scenery and beautiful onsen. The breakfast and dinner are both delicious. We would like express our gratitude the staff at the hotel. I have inadvertently left a down jacket at the hotel. They kept it nicely and helped me to send it back home. nothing.
- Kimberly (8/5): Relaxing onsen experience - We got a room in the new wing so the room was fantastic. The onsen was simple, no frills. They have an indoor and outdoor onsen. Free coffee, tea and beer from 3 to 6pm in the lounge. Buffet dinner was good, free flow of drinks and alcohol. Interesting star gazing experience organised by the hotel staff in the evening. Nothing!! Maybe just that the indoor and outdoor onsens were in two separate locations. But other than that everything was really good
- Ryan (8/5): Hotel located in a beautiful area. Lovely landscape. - Hotel is situated in a lovely location with very nice view from the hotel. The private baths were a little old and sad. But the public bath looks good. Dinner buffet was decent but there was a beer / alcohol buffet!
- Ying (7/5): Good -
- Keng (9/5): Great Outdoor Onsen - Good outdoor Onsen, quite good dinner buffet with free flow of alcohol drink. Night activity: Star Gazing. Cold & hot beverages self serve machine closed at 8pm.. too early and should open 24 hours.
- Andrew (10/5): Onsen under the stars - There is an outdoor bath where you can view magnificent stars. Front desk staff are fluent in English. Breakfast and dinner is a full buffet with free flow of drinks There is an old wing and wing. Be sure to ask for rooms in the new wing
- Alphonsus (9/5): Superb -
- Cynthia (8/5): Very good - Beautiful room and outdoor onsen was excellent. View from balcony excellent ! Quality and choice of food at the buffet dinner was somewhat disappointing.
- Kanrawee (8/5): Very good -
- Kim (8/5): Pleasant stay with a fantastic view of the mountains and night sky - Fantastic view. Room is big, clean and new. We were very impressed with the service provided by Rohit. He was patient and extremely helpful. His courteous service made our stay so much more enjoyable. We were dissatisfied with the room with the onsen as it did not come with bath or shower facilities.
- Iori (4/5): A bit too expensive for the experience they offer. - The Location is perfect. Daikanbou, a famous sight around Aso is about 20 minutes around. TBH, other factors were a bit bad for the pricing. The food was buffet styled which was just mediocre. Nothing special. The room was clean but didnt have a shower eventhough there was a spa outside. had a rough time with the outdoors spas being pretty far.
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