Hotel Sojovalo

Location: 854/856, Rubaga Road, Kampala, ug

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 01:30 PM - 11:30 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Massage services
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Happy hour
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Budget Single Room

  Air-conditioned room with flat-screen satellite TV, telephone and reading table.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room

  Spacious and air conditioned room with flat-screen satellite TV, telephone and reading table.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  Spacious and air conditioned room with flat-screen satellite TV, telephone and reading table.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ahmed Mohamed (6/5): -
• Armel Gilbert (8/5): -
• Lubain (9/5): Hotel with good location and great staff - I liked the location because it is on the main road, which is close to King's Palace. Boda Bodas are easily available. KFC and Oasis supershop are just opposite the hotel. Food including breakfast and dinner were good and tasty. Staffs were nice and helpful. Room was very spacious. No elevator. Room lighting was not enough. Towels were old and overall furture look outdated.
• Gilbert (7/5): -
• Trooster (8/5): - Grote slaapkamer, geen geluidsoverlast. Goede douche. Eigenlijk niets
• William Lee (8/5): -
• Ermias (1/5): - Nothing Everything is bad
• Ermias (1/5): - Nothing The room was darty and dark very bad experience
• Mwangi (7/5): - Friendly staff The beddings (sheets and towels)need to be replaced.
• sandra (8/5): -
• Hillary (5/5): -
• MICHAEL (8/5): Nice place to stay , not far from central business district - Location and friendly staff The bathroom needs an update soon but it was clean
• Demy (1/5): -
• Linda (8/5): It was very nice and convenient for my family😊 - The staff is very friendly and welcoming😊 They treat guests well, they are very polite and treat people with respect🙏🏽 The breakfast is not what I expected!! They need to put more effort into it.. There was no cereals, same food every day with minimal variety of food! Housekeeping should invest more on whitening the sheets and towels. Maybe add bicarbonate of soda and vinegar to the soap to wash the sheets and towels to be white so that they can more palatable to use I also didn’t like the fact that I had pay extra day which I was never informed about.. I checked in on the 4th in the early hours of the morning and the receptionist told us that they were going to pay from that day but to my surprise when we were checking out she told me that we have to pay from the 3rd😏
• Fatihiya (10/5): Best customer care - We loved the experience as a couple. Having been at the hotel a few years back, we felt even better on our return. The receptionist lady was very friendly & deserves everything from management. Our only concern was with the very squeezed parking lot.
• alex (1/5): -
• Trevor (9/5): - Big room great shower Tv was poor wi fi worked mostly
• Matshepo (6/5): The staff was amazing however their check-out and payment processes were diabolical. - The breakfast didnt have a lot of options - Like only boiled eggs and no scrambled eggs. also they didnt have different tea and juice options. so we had to alsways buy cooldrinks (coke). We made payment online before arrival and the hotel couldnt find our payment- this wasted an hour for us when we were checking out. In order for us to leave so we dont miss our flights back home We ended up paying again., only for the hotel to trace and find our payment 48 hours later. The hotel didnt have a manager onsite to assist, there was only a jnr receptionist who didnt have the capacity to assist us. I dont know what would have happened if we didnt have the moeny to pay. for this reason i will NEVER stay here again or recommend it to anyone.
• Emma (5/5): Needs improvement - I liked their breakfast and the overhead shower water pressure. Their mattresses have aged, the plumbing was bad, toilet couldn't flush. The receptionist at night was indifferent to say the least, the TV didn't work.
• Krunoslav Tkalec (9/5): -
• Jens (8/5): Gutes Preis-Leistungsverhältnis - Gutes Preis-Leistungsverhältnis. Bett bequem. Sehr sauber. Lage recht zentral. Zimmer nach Osten tagsüber wegen Kompressor der benachbarten Fahrzeugwaschstation etwas laut (Nachts aber ok).
• Jens (8/5): -
• Derrick (5/5): not the best experience - The staff It was filth and old
• Ndubuisi (9/5): It was pleasant. The staff were friendly and helpful. -
• Abiola (10/5): -
• Mikkelsen (6/5): - At det var billigt at bo der Udvalget af morgenmad og aftensmad Det var ikke særlig indbydende
• Guest (10/5): I enjoyed a lot, consumer care was good - Was the best Nothing
• Victoria (6/5): - Nette hotel kamer en erg ruim De mini koelkast was niet schoon
• Mohammed (9/5): -
• Olivier (10/5): -
• Motors (4/5): Disappointing -
• Anonymous (8/5): Good, solid hotel.id stay again - It was clean, food was good especially dinner. Staff we’re super friendly and helpful Wi-Fi wasn’t great in the room. Still worked but weak and patchy. Downstairs it was fine
• Muniko (8/5): Very good -
• Anone (9/5): Superb -
• Janvier (9/5): Had relaxing moment - Staff members were amazing and I also enjoyed their breakfast. nothing
• Ragda (10/5): Exceptional - The team were quite nice and friendly
• Keren (8/5): Good overall - Open spacious friendly helpful Would have like for shower to have been a little warmer water
• Valerie (7/5): Great staff, good location. Would stay again - Helpful staff - quickly gave me anything I needed. Very obliging. Manager excellent. Lots of stairs but no lift!
• Joanna (8/5): Safe, clean hotel. Good value for money - Staff were very friendly and helpful Facility was clean Breakfast was good as if you wanted something else that wasn't laid out, you could ask and they would provide it Air-conditioning was effective Not enough water or towels in some of the rooms Quite basic Mattress was quite firm, but this appears to be the norm for Uganda
• Felicia (10/5): Exceptional -
• Queen (3/5): What you see is NOT what you get - Stable WiFi and easy access to the main road ONLY The mattress at 308 oh LORD. My back is still aching 24hrs later. The room has some mould at the ceiling next to the ac. I have no words to describe the towel and the shower curtain. The room is not well lit as shown. Just the 2 lights by the bed side. TV wasn't working. Breakfast? Terrible. Not worth the amount I paid
• Amjed (7/5): Good -
• P (5/5): Passable - Breakfast was fair but very little variety. Location was on a very busy street . Room had roaches, very old and dirty curtains and furniture. The bed was was a good size but with squeaky noise. Matter of fact, at one point the bed frame hook broke. It definitely needs an entire makeover. Staff were helpful and polite and would approach me without asking to assist me in negotiating a fare price for a boda The gym was very old, no air-conditioning while working out and some equipments weren't working. However, the aircon in my room was in good working order. The fridge in my room was very old and rusty but it works. Overall, for the amount I paid, the hotel was okay.
• Marcos (7/5): Good - Good breakfast The road in front of it
• Marcos (8/5): Good - Good breakfast The road in front
• Sumit (5/5): Passable -
• Harriet (7/5): It was a beautiful clean place with great workers, excellent customer care - Beautiful and easy access Towels need to be changed and some of the cotton whites have lost their beauty
• Mpanga (7/5): Good -
• Marcos (10/5): Exceptional -
• Amina (3/5): Worst place I have ever stayed in Uganda. - The staff were amazing - went overboard. I had various complaints, starting with management. Every time I had a complaint, such as excessive noise in the early morning (staff moving furniture at 6am), they would claim to fix it but they would ignore it. During my 5 week stay this happened 5 times. Second, when the power went out, they did not want to turn on the generator, but instead preferred for Uganda's electricity grid to come back, which caused the lights to scream loudly in my room - again ignored.
• Anwar (7/5): Good -
• Hussain (1/5): Bad -
• Hussain (1/5): Bad - Hotel need much maintenance no hot water TV not have channels I don't advice to stay there anymore
• Nasaasira (8/5): Very good -
• Alalim (10/5): Exceptional -
• Margaret (7/5): Good - The hotel was clean and the rooms were big. The staff were nice. Poor Internet specialy on the few last days.
• Masunzu (10/5): Exceptional -
• Niyi (9/5): Superb -
• Teresa (10/5): Exceptional -
• Mohammad (6/5): Pleasant -
• Suraya (6/5): Pleasant -
• Hameem1 (10/5): Exceptional -
• Hameem1 (8/5): Very good - The customer care is on point The towels are old and need changing.
• Faridah (10/5): All the staff members were extremelly wonderful and helpful. - The rooms are big enough with a beautiful view of the street. The refrigerator wasn't working.
• Joseph (7/5): Good -
• Jacob (10/5): Exceptional -
• Lidya (8/5): Very good -
• Abdramane (5/5): Passable -
• Amin (7/5): Good -
• Anthony (6/5): We appreciate our time here but the location for us was not so good. - Friendly staff and very helpful It was not as close to the centre of Kampala as I had hoped. Some what basic but adequate.
• Hiroki (8/5): The room is spacious - The room is spacious. There was a system error at the time of check-out, and we had to wait 30 minutes. Please improve it so that the check-out process goes smoothly.
• Pablo (5/5): Ok - It's located conveniently. The room was big and the staff did their thing. So, all in order . I got to walk to some of the attractive in the area, so that is always a plus The place needs to be taken care of . it is not dirty. It's just overused and not looked after . The mattres are hard as a rock, and so are the pillows . Breakfast can not be called such a thing. For me, it was a convenient one night but I would not stay here again. With some renovation, it could be much, much better
• Marthard (8/5): Very good -
• Efrem (10/5): Exceptional -
• Shah (10/5): Exceptional -
• Tonngash (7/5): Good -
• Shah (10/5): Exceptional -
• Kingdomentreprenuer (9/5): Superb -
• Moiz (6/5): Pleasant -
• Mohamed (4/5): Disappointing -
• Francisca (10/5): Nice place to stay - Good attitude of the workers
• Roberto (9/5): Superb -
• Nyadundo (8/5): Very good -
• Brian (10/5): Exceptional -
• Joyce (8/5): Great place to stay - Breakfast was great. Staff were professional. Asked to change a room as the one I got first did not impress me. It was on an upper floor. Facilities do not have a lift so more stairs to use
• Frans (6/5): Pleasant -
• Alfred (8/5): Very good -
• Eduard (9/5): They do their utmost to make it comfortable - For what one pays excellent value for money Staff is very very friendly and helpful
• Shabnam (9/5): Good hotel with good price - The staff was good, super clean, hot water with good pressure, the toilet had waterhose, regular breakfast, good location , the owner was good man The hotel didn't have an elevator
• Claude (7/5): Good -
• Sirilo (8/5): Very good -
• Maloba (10/5): Beautiful - I loved their service, all the stuffs and the perfect securities I liked alllllll
• Christine (9/5): Great stay! - The hotel was clean, the staff friendly, and the room good. The breakfast items had curry on them. So I skipped breakfast every day.
• Rishabh (2/5): Very poor -
• Fidelis (9/5): Good value for money - Courteous staff, good food, nice location. The bedding and towels are old.
• Noah (6/5): Good. But they need to provide TV channels(DSTV) and good internet. - Cleanliness and well-responsive staff. They do not provide any DSTV channels as claimed. The internet is extremely slow.
• Conny (8/5): Good place in central Kampala - Met my expectations for a midrange hotel. Clean and comfortable good sized rooms in a central location. This is the place to stay in Kampala. The breakfast was not to my liking but luckily there was fruit and toast.
• Conny (8/5): Very good -
• Sohee (8/5): Very good -
• Sandra (9/5): Superb - Service concerning airport pick-up

Photos