Hotel Boutique Pachamama

Location: Calle Huachinango Colonia Centro, Mahahual, mx

Star Rating: 9.1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Luggage storage
• Safety deposit box
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Scuba diving on site
• Snorkeling on site
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Fishing nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Executive triple room, with terrace, first floor

  1 Double Bed and 1 Twin Bed

  140-sq-foot individually furnished room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch Smart TV with digital channels and streaming services

  Food & Drink - Minibar (fees may apply)

  Sleep - Frette Italian linens, a down duvet, and blackout drapes/curtains

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe, window screens, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Daily housekeeping
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Frette Italian sheets
  • Smart TV
  • Window screens

• Standard Double Room

  This air-conditioned room has traditional Mediterranean Style decor. There is free Wi.Fi and private bathroom. It's a downstairs room. There is a queen-size bed. There is a terrace.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Terrace
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Terrace
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  This air-conditioned room has traditional Mexican décor. There is a queen-size bed free Wi-Fi and a private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Terrace
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Executive Triple Room

  This air-conditioned room has traditional Mediterranean Style decor. There is free Wi.Fi and private bathroom. It's a first floor room. There are one individual and one matrimonial beds. there is a terrace.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Terrace
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Triple Room with Balcony

  This air-conditioned room has traditional Mediterranean Style decor. There is free Wi.Fi and private bathroom. It's a second floor room. There are one individual and one matrimonial bed. there is a balcony.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Marilyn (9/5): We’ll be back! - The hotel is well situated with many restaurants and beach clubs nearby. Our dive shop was next door; Dr. Dive which was also fantastic. The property is very well maintained and clean and we loved the deck with small dining table right off our room. We were in number 7 which I believe would be the best with its partial ocean view. We had a mini fridge with a small freezer compartment that came in very handy. There’s also a deck on the rooftop which we visited once. It was nice but having our own deck was fabulous. We read that there wasn’t a coffee maker so we brought our own. You’ll also need to bring shampoo and conditioner along with cups. But we got that taken care of so it wasn’t really a problem.
• Francisco Jose (9/5): Un alojamiento genial - La ubicación es muy buena la limpieza es extraordinaria y el trato con Miki fue genial. Dispuesta siempre para ayudar. ¿Que buen consejo nos dio para desayunar! Gracias!!!
• Hvízdal (9/5): -
• Meike (10/5): Fantastisch verblijf in Mahahual 💖 - Het was een super aangenaam verblijf. Het hotel ligt een paar stappen van het strand, net aan de rustige kant van de boulevard. De host is super lief en gaf ons een heel warm welkom. Daarnaast had ze nog twee hele lieve katten die ons meteen thuis deden voelen. We vonden ons verblijf zo aangenaam dat we nog een extra nachtje hebben bijgeboekt. Als extraatje hebben we 2 dagen op rij kunnen genieten van de zonsondergang op het dak. -
• Elke (10/5): Perfect! - De locatie, vlakbij het strand en de bushalte. Mooie inrichting en perfect proper! De gastvrouw is supervriendelijk en behulpzaam.
• Gerhard (9/5): Alles sehr schön und heimelig und entspannend - Das Hotel ist sehr sauber, die Einrichtung sehr geschmackvoll. Man fühlt einen Hauch von europäischer Kultur. Im Badezimmer hat ALLES funktioniert. Bequemes Bett. Die Besitzerin offen für Wünsche. Nur den Fahr- Plan für die Bussverbindungen muss sie noch lernen. Die Beleuchtung der Terrasse kann nicht ge- steuert werden.
• violeta (10/5): Great value for money for a short stay to enjoy Mahahual - Nice, clean and quiet atmosphere. Attention to details, location is great, right by the man beach and is not loud at night. The owner and staff are very attentive.
• Angele (10/5): - Le tout, rien à dire . Tout est parfait, Service, emplacement, propreté, accueil. Joli décoration dans les chambres et ensemble du lieu.
• Begoña (10/5): Excepcional atención - La atención de la anfitriona es excepcional, al pendiente de todo incluso después del check-out. Habitaciones cómodas, súper limpias, muy cuidada la decoración y los detalles. Cuidadosos con el medio ambiente, sin botellas individuales y con garrafones de libre uso en cada pasillo. Nada, todo perfecto 👌
• Jatteau (10/5): - Chambre très agréable avec terrasse vue sur mer. Très bon accueil et très bon conseil pour le petit déjeuner.
• Lizett (10/5): Muy buena opción en Mahahual !!! - Atención de anfitriona siempre al pendiente de sus huéspedes, la gatita Pachamama de 20 años hermosa !! Ubicación muy buena !
• Andie (9/5): -
• Jacky (6/5): -
• Sander (10/5): - Erg schoon, fijn ontvangst en kamer ook erg fijn
• Sander (10/5): -
• nathalie (7/5): Bon rapport qualité prix - Localisation Chambre petite et peu de pression dans la douche
• Alejandro de Andá Rosas (9/5): - El lugar es limpio y está cerca de la playa, buena ubicación Las habitaciones son pequeñas y se llega a escuchar el ruido de la calle.
• Melanie (10/5): -
• Mary (10/5): The hostess was friendly and helpful. There is a small refrigerator in the rooms the bed eas high quality comfort - The location, cleanliness a d quaintness of decor. Go Snorkle! We saw sea turtles!!
• Manuela42 (8/5): - Soggiorno di 4 notti al pianterreno con cortile/giardino pieno di piante e un'amaca (e zanzare). Era la prima volta nella mia vita che andavo in un "Boutique" hotel : adesso capisco che il significato deriva dalle decorazioni originali tipo makramé o piante o piastrelle che danno un tocco speciale alle stanze. Camera di piccole dimensioni, tutta occupata da un letto super enorme. Pulizia eccezionale, lenzuola impeccabili. Spesso un gatto dei vicini ha spinto la porta zanzariera per intrufolarsi in stanza mentre ero presente. Bella terrazza sul tetto ombreggiata solo in parte. C'è acqua potabile da un bottiglione. Tre minuti a piedi dalla fermata del bus Caribe (ADO). La proprietaria italiana (da 20 anni) è super gentile e simpatica. Bagno piccolo dove l'acqua calda (non bollente) arriva dopo ben 5 minuti (ho calcolato). Il wifi va a singhiozzo ma forse è colpa della linea elettrica di Mahahual che è venuta a mancare due volte (forse solo per un'ora).
• Marina (10/5): - Die Besitzerin hat uns super herzlich empfangen und war bei jedem Anliegen sehr hilfsbereit. Das Hotel ist sehr zentral gelegen und dennoch ist es nachts ruhig. Wir würden das Hotel auf jeden Fall weiterempfehlen. Im Hotel leben außerdem zwei Katzen. Die Besitzerin ist sehr tierlieb – auch Streunerhunde dürfen gerne in der Lobby etwas essen oder trinken, sich ein paar Streicheleinheiten abholen und jederzeit wieder weiterziehen. Fazit: Wir können das Hotel auf jeden Fall weiterempfehlen. 🐾 Alles bestens
• Vlad (10/5): Nice place, friendly people - We were close to the street food market and close to the beach clubs. Their two cats were friendly and fun and the owners took care of us and make us feel welcome. Great experience overall.
• Ronny (9/5): -
• Jackie (8/5): - Location White, light & bright Small balcony Water machine Main foyer/shop was nice Staff greeted us on arrival Bathrooms..very small & tired/dated, need upgrading Coffee/ tea in rooms always appreciated Looked better in the pictures but was still ok
• Silvia (9/5): - das Hotel ist liebevoll eingerichtet und an einer perfekten Lage in Mahahual. Restaurants, Bars und Tauchschulen sind gleich um die Ecke, Trotzdem ist es in der Nacht ruhig. Die Hotelbesitzer sind sehr nett. Trinkwasser ist auch immer verfügbar. Nichts.
• Narly (10/5): Maravilloso hotel. - La ubicación del hotel y la comodidad de la habitación Se escuchaba un poco de ruido del roof top durante toda la noche (parecía que el viento hacia golpear el barandal o algo similar).
• Rincón (10/5): - Son muy amables y sus instalaciones están muy buenas Nada
• Julia (7/5): -
• Teresa (8/5): -
• Moreno Arellano (7/5): La sencillez muchas veces puede llegar a ser muy cálido y confortable como los rincones de hotel... - La calidez y confort del espacio Hace falta detalles que lo hagan mas confortable: Toallas para manos, jabones en regadera Mas cuidado en la zona del baño luce descuidada Algun aromatizante ambiental Que se incluyan las toallas de playa y no sea un precio extra Seria genial que incluyera un desayuno sencillo pues tienen unas terrazas muy bonitas
• Gypsycat01 (10/5): Adorable, spotless hotel steps from a sparkling clean beach and crystalline water - I spent an incredible week at this adorable hotel just steps from a sparkling clean beach on the Caribbean!! The location is so central near all shops and restaurants, yet it’s quiet. The hotel is decorated with a distinctly Italian flair and the service couldn’t be better. The rooms are extremely comfortable and cozy, and the roof garden and the view gorgeous. There are few papers of the Mexican Caribbean that are sargasso free, and Mahajual is one of them. Highly recommend the hotel and this area of the Yucatan Peninsula (the reef and snorkeling are remarkable!!) and their rates are an absolute steal.
• Morgan (8/5): Comfortable Hotel by the Beach - The hotel is located in the heart of Mahahual close to the beach and restaurants and where the ADO bus stops. The room was clean and the balcony was nice. The internet was not great, but it's ok - you're there to disconnect.
• gretadonzelli (10/5): Wellness in the heart of Mahahual - I stayed at Hotel Pachamama in August 2025. Fantastic experience! The hotel is just a few steps from the beautiful Mahahual beach, right in the center filled with shops and restaurants. The staff is helpful and attentive, both to the guests’ needs and to the environment. A special mention goes to Micky for his kindness and availability: he recommended restaurants, exchange offices, grocery stores, and a laundry service. The rooms are super clean and comfortable (air conditioning and hot water always available). Each room also has a safe. I highly recommend this place!
• Carel (9/5): een prettig boetiek hotel op ideale plek in Mahahual! - super vriendelijke eigenaresse, smaakvolle inrichting, schoon! niente
• Thomas (9/5): - Le lit très confortable, l’accès à une terrasse privée et au toit terrasse et chambre bien équipée. Un peu trop de fourmis dans la chambre.
• Marlen (10/5): Excelente relación precio calidad - Todo me gustó, esta cerca de tiendas, cajero automático y restaurantes. La. Hice de recepción super amable. Todo muy bien
• Arturo (10/5): - Muy centeico el hotel. Su anfitrion muy agradable y con toda la disposicion de recomendarte lugares para cimer
• Melissa (9/5): Cute little boutique place by the beach, close to everything. - Great location a 1 min walk to beach. Quiet calm area. Dinner music stopped about 22:00. Lovely Italian place. Great owner, so helpful. Thank you 🙏
• Christian (10/5): Exceptional - The team was amazing and made our stay super comfortable and homie.
• Olivier (10/5): Exceptional -
• Jorge (10/5): - A kind of magic come true. The service/staff/owner make you feel as if you are at your own home. Simply great, I would highly recommend it. Truly loving place ❤️👏👏
• Nevada (8/5): Very good -
• Ns (10/5): Exceptional -
• Francis (8/5): Very good -
• Ron (8/5): Very good -
• Patricia (6/5): Pleasant -
• luisa (10/5): - Un lindo hotel solo a pasos de la playa de restaurantes . Su estructura es muy bonita decoración encantadora . Muy tranquilo también y tiene una bella vista en la terraza .
• Paulo (9/5): Superb -
• Andres (10/5): - Muy buena atención e instalaciones comodas
• Dinorah (10/5): - Excelente ubicación, cómoda , limpia.
• Alessio (10/5): Just go for it - Amazing place and amazing staff Nothing
• Carmen (8/5): - Nice Hotel, good location, a little outdated, but it was fine for 1 night at MAHAHUAL, owner was very helpful and gave us good tips.
• Party (7/5): Good -
• Paulo (10/5): Exceptional - Awesome owner and staff! The best location in Mahahual. Stylish little hotel. Every room has its own balcony or terraz. Nice view and chill area on the roof top.
• Abigail (10/5): - Las habitaciones son pequeñas pero cuentan con lo necesario, ropa de cama limpia y de buena calidad, aire acondicionado, tv con Roku, wifi, baño limpio.
• Julien (6/5): - Servicio regular. No hay shampoo ni agua de cortesia por ejemplo. El aire acondicionado está limitado, no se puede bajar a menos de 24...
• GUSTAVO (10/5): - Muy buena atención en la recepción, el cuarto cómodo
• Kristina (8/5): Very good -
• Paul (7/5): Good -
• Malcolm (8/5): Very nice good value hotel in a good location - Very nice location near beach. Nice rooms; quiet overnight Lots of rules ! A bit intimidating! Very limited access to drinking water ( one rule was you weren’t allowed to fill a bottle from the drinking fountain. ) no coffee making facilities in the room
• Olivia (9/5): Very clean, a little loud. - Very clean, in the middle of the town. Very nice host, good tips and information Room on the ground floor is very loud as everyone walks past on their way up and restaurant near by.
• Donna (8/5): Very good -
• Gary (8/5): Budget hotel that delivers. - Roof Top Deck to ourselves was great. Bed was comfy. Very friendly staff. Great location. Water pressure low.
• Angel (9/5): Superb -
• Petra (6/5): For 1 night just fine. - Friendly staff of the hotel. Location is good. You cannot open the door into the bathroom. Kind of limiting.
• Dalli (10/5): Exceptional -
• Helena (10/5): Super cozy stay seconds from the beach - We loved our stay at Pachamama! We had the superior room with sea view (views were magical!) and we felt super safe and comfortable. The host was so friendly and attentive that we felt really cared for, you can see they really care about their place and ensuring that you have the best experience. The room was super clean and there was regular cleaning. The bed was super comfy. The hotel is moments from the beach and it has lots of great places to eat around it.
• Ledesma (9/5): Superb -
• Arianna (9/5): Superb -
• Tinkerstours (10/5): Lovely little hotel, reasonably priced and well located. - A cute little boutique style hotel with comfortable rooms, nice decor, friendly helpful staff and great location.
• Sofia (10/5): Exceptional -
• Peter (10/5): Highly recommended - Furnished with love so that you feel at home with your first step into it. The hospitality was outstanding including Pachamama in the little basket. If you need any advice or local information, just ask.
• Ricardo (9/5): Superb -
• Ari (10/5): Friendly, welcoming, clean + excellent location - I moved from the Blue Reef that morning. Booked at Pachamama around 10am and walked there around 11am to see if there was any chance of an early check-in. Micky jumped up and said: “Of course, if the room is ready why make you wait!?” She handed me the keys, I took off to get my stuff. Mikael (not sure if spelling 😅) ran to help with my bags. They were kind, friendly and welcoming. Hotel is very well kept, clean and rooms are nice! I loved the kitty napping in the basket! 😻 My new go-to place going forward. Steps from the beach and close to everything! Highly recommend and will be coming back!
• Ivano (7/5): Good state but a bit expensive for what it is - the beds fridge falling apart
• Elizabeth (10/5): Exceptional - location All really good
• Nikolas (8/5): friendly stuff and very close to the beach - nice little shop and very close to the beach foul smell coming from the toilet every morning
• Gary (9/5): Superb -
• Adriana (9/5): Superb -
• bernardo (10/5): - Me aloje 3 noches en el Pachamama y me ha encantado!! Cogi una habitación con terraza que esta muy comoda, espaciosa y limpia. El hotel esta muy centrico, cerca de todos los sitios de buceo, restaurantes y playa. La dueña Micky y su gatita Pacha hacen que te sientas como en casa y se preocupa por tu comodidad. Tienen un servicio de masaje con Mickael que tambien recomiendo mucho. En general me parece un hotel muy lindo, perfecto para pasar un par de noches bellisimas en Mahaual.
• Claire (10/5): Exceptional - Lovely hotel, clean and perfectly located. 2 minutes walk from the beach and to the bus station. Calm at night, nice light coming into the room, AC working well. Also Micky is the sweetest host, she makes you feel at home and has a lovely boutique down stairs. Thank you again, we loved our stay with you!
• Giselle (10/5): Exceptional - I first walked by because the hotel hosts the cutest clothing and accessories boutique in its lobby; I jumped at the chance to book a stay here. It is truly a boutique hotel, chic and beachy-white, impeccably clean. Most rooms have private patio spaces. The memory foam mattresses are brand new. In conclusion, this property is a rare find in Mahahual and is arguably the most stylish. It is also super conveniently in the center of town, on a cute side street of shops and cafés, steps away from the beach and the bus station. I didn't want to leave.
• Vanja (8/5): Very good -
• Dale (8/5): Very good -
• Herbert (8/5): Very good -
• Celine (9/5): Superb -
• Sabrina (8/5): Good accomodation, well situated - It was clean, and the staff was very friendly. It was situated in the center and close to the beach. Everything we needed was in walking distance. the water pressure was almost too low. you could heat the other guests very well if they were talking loudly but it didn’t disturb us much.
• Luigi (9/5): Superb -
• Anja (10/5): Cozy place to relax - Very clean, quiet room with everything you need. We loved the terrace in the late afternoon. The hotel is very close to the bus stop.
• José (10/5): Exceptional -
• Elisa (6/5): No love for brown people - The hotel is very cute and well located We felt awkwardly unwelcome when we arrived, maybe she was expecting someone that looked different... Then her card reader wasn't working, we were tired and it was late so I asked if we could just deal with it the next day and she refused, and insisted I needed to either try other cards or find an ATM, as if I'd leave without paying. I had left all my other cards in Bacalar since this was just an overnight getaway. When we checked out she asked about the AC and TV controls and if we had left them in the rooms... why would they not be in the room? Did she really think we would take them? This was supposed to be a nice getaway gift to my dude for his birthday and instead was a sour reminder of racial prejudice and discrimination. Feel like there's this wave of foreign families that live in the area and look down on locals and I really am not here for it, learn some respect, humility and gratitude for the country that has allowed you a home. I will definitely not stay here again.
• Footprints447042 (10/5): Great place to stay in Mahahual - Everything perfect as per the description. It is located in a fantastic position right by the sea and with an easy safe parking in front. Rooms were super clean and functional. The owner was fantastic and always very kind and available to accommodate our requests and provide advices on where to eat and where to spend the day at the beach. Overall, highly recommend and good price for quality.
• Angela (8/5): cozy - location, environment, shop, cleanness. noise, but I guess just in the first floor that you can hear anyone
• Waldo (10/5): Muy limpio, cómodo y bien ubicado - Hotel muy lindo y cerca de todo, la habitación muy limpia y cómoda, la atención de lo mejor, volvería sin dudarlo
• Eva (10/5): Excelente hotel - Fueron unos días muy agradables, todo muy limpio y la atención al llegar muy buena, las habitaciones muy limpias, lleve 2 mascotas, ellos se Super divirtieron y lo pasaron de lo más cómodo
• Dejan (8/5): Very good -
• Sebastian (8/5): - Schönes kleines Hotel mit zentraler Lage.
• J (2/5): Building site - A building site at the entrance whilst we were there. After a long journey from the UK was looking for a rest in a good surrounding. From early morning until after dark the building noise was incredible with only a sorry from the owner! The owner was good in allowing us to change our stay dates
• Hiram (8/5): - En cuanto a costo beneficio el hotel es bueno. La segunda noche el clima dejó de enfriar, se me hizo normal pero esta bien ubicado y por lo que cuesta lo considero bien. Las sábanas estaban sucias.
• Verified traveler (6/5): - Staff and guests, basically no one was using masks in the common areas. COVID-19 isn’t gone yet! My family and I were the the only one’s using masks at all time.

Photos