Best Western Plus Butterfield Inn
Location: 1010 East 41st Street, Hays, us
Star Rating: 3 Stars
Property Type: Motels
About this Property
Indulge in Relaxation: Enjoy our indoor pool, hot tub, and onsite fitness centre for the ultimate relaxation experience during your stay at Best Western Butterfield Inn.
Modern Amenities: Each room is equipped with a flat-screen cable TV, laptop safe, microwave, refrigerator, and iPod dock for your convenience and entertainment. The en suite bathroom includes a hairdryer and ironing facilities.
Convenience at Your Fingertips: Benefit from free WiFi, daily maid service, 24-hour front desk assistance, and complimentary parking. Plus, satisfy your cravings with our vending machines offering a variety of drinks and snacks.
Book now to experience comfort and convenience at Best Western Butterfield Inn in Hays.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Pets allowed
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Salt-water pool
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Pub crawls
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
King Room with Sofa Bed and Shower - Non-Smoking
The quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
The quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Toilet paper
-
King Room - Third Floor/Non-Smoking
The double room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
King Room - Pet Friendly/Non-Smoking
The double room offers a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Toilet paper
-
King Room with Sofa Bed - Non-Smoking
The quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Queen Room with Two Queen Beds and Bath Tub - Disability Access/Non-Smoking
The quadruple room offers a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Entire unit located on ground floor
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
476.00 sq feet
Internet - WiFi 25+ Mbps
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free cribs/infant beds
- Bedsheets provided
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
476.00 sq feet
Internet - WiFi 25+ Mbps
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free cribs/infant beds
- Bedsheets provided
-
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen Beds
476.00 sq feet
Internet - WiFi 25+ Mbps
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free cribs/infant beds
- Bedsheets provided
-
King Room with Bath Tub - Disability Access/Non-Smoking
The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Entire unit located on ground floor
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
King Room - Non-Smoking
The double room offers a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Queen Room with Two Queen Beds - Non-Smoking
The quadruple room features a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking
The quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Entire unit located on ground floor
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
Guest Reviews
- Brenda (9/5): -
- Mary Kathleen (9/5): -
- Paula (10/5): -
- Mitch (8/5): -
- Susan (8/5): -
- Paula (8/5): -
- 520grego (6/5): Slick bathtub and very slow wifi - 1. During my shower, it was like walking on slick ice, almost fell 3 times 2. Wifi download speed was about 2; after talking to the front desk and several more logon attempts finally got to about 10
- Lucas (8/5): Affordable and convenient - Clean rooms Hot tub was dirty
- Emmett (8/5): Average experience - Price was good, room was nice, staff was nice at check in, breakfast was good as well. Hot tub was cold, and the whole pool area was kind of dirty.
- Kayleigh (10/5): -
- Shannon (10/5): - Location is great. Beds were very comfortable. Front desk staff was very friendly.
- coreyhY174ZG (4/5): There’s a “PLUS” in the name for a reason. Best Western...PLUS! - I stayed here over new years and I wasn’t a big fan. I also stayed at the BW Plus in WaKeeney, and I feel like this place is the same. I know they were different buildings though. The outside looked really nice, and the staff was lovely. They out a Christmas tree in the lobby at Christmas time. Elevator was somewhat hard to find, but I did find in eventually. Sounded a bit rough actually. Hallways were nice at least. But the room is where things started to go downhill. Bathroom didn’t look the cleanest. Toilet seat had something on it. There was a hair in the sink. Shower curtain was about the fall off the wall. Shower head didn’t have good pressure at all and it was hard to get hot water. Mini-fridge was clean, but the microwave wasn’t cleaned from the last guest. Coffee-maker also wasn’t cleaned. There were two sitting-chairs in the room and one desk chair. The two sitting chairs has crumbs. Beds were clean, but under them was an expired bottle of Gatorade. I don’t like this hotel, but if I had to come back here, I would.
- Lisa (10/5): I would stay here again! - Good location. Clean place and very comfortable beds
- Maxwell (9/5): Great for one night while traveling on the highway. Got rest, felt safe, would stay again. - The front desk staff was very friendly and helped me get checked in after a long drive. I appreciate having real people, nice ones, too. The bed was definitely old and worn. This is my only complaint. Replace the bed and I'd be completely satisfied with this stay.
- Jerry (5/5): mediocre - Location and stay was good. I left message for GM to contact me regarding a question I had and I never received that call. This is what made my stay there not very well See above
- Albrecht (7/5): -
- David (3/5): Bed was extremely uncomfortable. -
- Mark (9/5): -
- Coleen (10/5): Clean, nice, friendly staff. Very comfortable beds! - Very friendly, helpful staff. Nice,clean room. The queen beds were wonderful! Very relaxing. Will stay there again.
- Ivan (8/5): -
- Johnson (1/5): Renovations - Location, front desk was very nice Elevator broken, side entrance to building broken got there with my door propped open while 10 people were tearing out carpet in drywall at 10:00 at night. Literally banging on my rooms wall at 9:55pm
- David (9/5): -
- Andrew (10/5): -
- Cristobal (1/5): - Not much Room was dirty. Orange under bed as well as popcorn and alot of hair and dust.
- Terry (9/5): -
- Charles (8/5): -
- Adele (6/5): The room was nice but would have liked a better choice of breakfast items - The breakfast was not good.eggs were cold,only had link sausage . No scrambled eggs no pancakes. There was no coffee when we checked in at the lobby. We asked for more k cups for the room and they didn’t have any regular only decaf. 2 of the three ice machines didn’t work
- Barrett (5/5): - The room was very nice. I was extremely disappointed that when I went to take a shower that the showerhead flew off the wall. It took 30 minutes for the tub to drain The shower.
- Rikkie (9/5): -
- Marion (8/5): -
- Darcy (8/5): Overall a decent stay. I think a few improvements could go a long way. - The staff members worked very hard to satisfy the guests at breakfast and he was very kind and attentive. There was a full house and he worked hard to keep food hot and available. The front desk was also courteous and kind. The ladders into the pool were broken. Smoking could be designated a little further from the front door as guests/ kids have to walk through clouds of second hand smoke just to get to the front door.
- Perica (7/5): -
- Gabrielle (10/5): Calming - Good people Na
- Kathryn (10/5): -
- Susan (9/5): - thr fan in the bathroom is so obnoxious the loud fan in bathroom better to have an option so if doesnt come on everytime you turn on light.
- Richard (1/5): Room was not cleaned for new people to stay. Would expect that clean when just freshening up for guests staying multiple - The location is down town amongst a lot of shopping. The room booked was not the room we got. Was supposed to have a pull out couch. Did not had stationary chairs.
- Nicole (7/5): Wrestlers dont eat so there's should have been plenty of food. - Location was convenient, room was slightly outdated but good and clean overall. Free bottled water. Staff was friendly. We specifically picked hotel with breakfast. We were disappointed in the food available. Not sure if there had just been a rush before we went downstairs but there were no eggs, gravy was almost out, sasuage was old, the apple juice didnt work. It wasnt the breakfast we hoped for.
- Donna (8/5): It is a clean and quiet property with a breakfast that is exceptional! - Very clean and quiet. Breakfast was very well done. It is an older property; needs a facelift.
- David (8/5): Great overnight stop on our way home from Colorado! - Comfortable and clean room/bathroom. The breakfast bar was very good! Great location right off I-70.
- Diane (10/5): Relaxing stay on my cross country drive - Beds are so comfortable, rooms clean and spacious, staff is exceptional. No drain plug in tub for a bath.
- Rebecka (8/5): - Friendly staff. Close to interstate and local businesses. Carpet in room looks dated and does not present well.
- Trotter (9/5): -
- charles (10/5): Short trip - Close to interstate Was all good
- Craig (3/5): I would use as last resort- several other hotels in the area that I would try before going back here - Breakfast was good. Kitchen staff was motivated and kept busy with his work. The Hotel was dirty. Noticed once we got on the elevator the floor was dirty. When we went to the room there was dirt on floors. Seems the cleaning crew does not vacuum often or move furniture around.
- Stanley (10/5): -
- Carmelita (7/5): -
- Carmelita (8/5): -
- Ken (10/5): -
- Dave (10/5): -
- robert (8/5): - Very good breakfast The sheets were ripped at the top
- Helen (10/5): Being out in the middle of the country, not sure what to expect, my expectations were EASILY met! - I loved the breakfast. Great selection as well as a little variation - kind of a tex-mex vibe going. I thought it was great! The fried egg (like for an egg sandwich) was delicious. My room was very clean!
- Mark (9/5): We would stay here again - Lots of baseball kids and their family ate up everything before we could get down to eat. A breakfast worker was trying to keep all the food available. Ran out of biscuits and gravy and eggs. It was fine, can’t really help the screaming and talking from baseball kids walking and running down the hallway.
- Steve (4/5): - Ridiculously overpriced for hotel/location
- Linda (10/5): -
- Robin (8/5): -
- Roger (10/5): The staff was helpful and friendly. The room was quiet, clean, nice and cool and comfortable. - Ana helped us find a great place for dinner. Thirsty’s! Had the best ribeye I have ever had.
- Deanna (10/5): -
- Sheri (8/5): -
- William (8/5): Good but expensive - High priced for location Price
- Barbara (7/5): The room was great and with a bit of reasonable extra attention the breakfast could have been as wel - The location was great. The room was excellent. I arrived there at 7am and there was no fresh fruit. I spoke to the young man in the kitchen and he said he was busy working to get the hot food out. I thought he would only need to grab it out of a frig and waited a few minutes...it didn't happen. Found the oatmeal but there were no bowls so asked and he came out to get some from under a closed cupboard under the counter. I had to use a spoon to dig the oatmeal out of the ladle. It wasn't hot but I warmed it in the microwave. Another person there told me he thought it was probably left from another day!
- Shelley (3/5): I was unhappy with the facility especially as I chose it based on reviews - Location from the highway Looked old and tired not like the descriptions on the website. The breakfast left much to be desired and I had to ask someone to brew another pot of coffee. The oatmeal was not cooked and the eggs were cold
- Jess (10/5): - The bed was very cozy. I also enjoyed the pool and hot tub.
- Joseph (8/5): -
- Ken (7/5): - Asked for extra pillows online, but did not receive them.
- Dan (9/5): Nice stay - Beds were comfortable. Liked the chair seating area. The shower curtain slid to the middle and allowed water to escape. Only 1 handicap bar in shower.
- Marlon (10/5): Pleasant stay - Clean room and friendly staff
- James (9/5): -
- Cowella (8/5): -
- Belinda (7/5): -
- Glenn (9/5): It was a very good stay until we went down for breakfast before departing. - The location was excellent. The motel is just off of I-70, close to a good restaurant, and easy to access. The room was larger than we expected, with a nice conversation area - two easy chairs and a side table - at one end of the room. A very nice room. The facility only has one elevator. Two would be more convenient, especially when housekeeping is actively cleaning. The breakfast was not ready at the announced time. Something had delayed the arrival of the person who manages that area.
- Joe (8/5): Had eat someplace else. - Good place sleep Breakfast on both mornings left a lot to be desired. No food was available on Saturday morning. No eggs, sausage was cold,out of biscuits. Sunday morning eggs cold, potatoes cold and no plain bagels. No fruit, bananas or apples either day .
- Rebecca (6/5): When you have to travel with pets finding a friendly hotel can be tough. This hotel is dog friendly but because there ar - Pet friendly
- Shirley (8/5): -
- NCFLTony (2/5): Will not stay here again - Given. Key to room that was not cleaned. Second room had broken switch on desk lamp,phone not plugged in,nightstand lamp not plugged in, tv did not work, internet extremely slow. Ice cold eggs and sausage at breakfast,good coffee, breakfast attendant did not speak a word of English . Given approximately 20% discount on room rate. Would have preferred a trouble free stay.
- Rebecca (8/5): - Good
- Tammy (7/5): -
- Rick (9/5): -
- Janis (10/5): -
- Fredin (9/5): -
- Rod (9/5): -
- Jeremy (8/5): Good place for a quick sleep along the interstate. - The room was nice and clean. Very quiet room. We arrived at midnight and were able to sleep all the way to 8 without issue. The breakfast was marginal. Perhaps since occupancy was low when we travelled, but no yogurt, no bananas, no bread for toast.
- Corey (8/5): -
- Terry (10/5): Very relaxing place to stay - Friendly, clean and configurable Nothing
- Grant (1/5): - The Inn was clean and the people we encountered at the front desk were courteous. My wife walked one of our dogs on your grounds the evening we stayed. It was dark and she moved from the grass to the sidewalk because she was concerned, she could lose her balance on the uneven terrain. She tripped on the sidewalk and fell. The walk was cracked and pitted. She slammed her face into the concrete. She lacerated her face and had a large contusion on her cheek and around her eye. She experienced headaches for several days after the fall. We reported the incident to the person at the desk when we checked out the following day. She apologized, reduced our bill and told us the general manager would follow up with a call. We still haven't heard from him. We aren't seeking compensation, or legal recourse, but an apology and assurance the sidewalk issue will be addressed before another senior falls would seem like the proper thing to do.
- Marlon (9/5): Very good - Clean room No comment
- Barbara (8/5): -
- Wilson (10/5): Perfect for what I needed! - The location was great, facilities clean
- Joseph (8/5): Look forward to my next stay - Very well maintained. Nothing bad to say.
- Joseph (7/5): -
- Rosemary (8/5): Was a good, basic hotel. - Breakfast was good, but a little confusing as to where things were and what was offered. Sort of had to search and find. More organization for breakfast?
- Ana (3/5): It was not the “best” hotel experience at all. - not very much Maybe I was unlucky and got a really dirty room, where the refrigerator was filthy with leftovers from the previous guests and the towels in the bathroom were dirty. Maybe the other rooms were better, but I can only review the one I stayed in. Also, I didn't have internet access during my entire stay, even though I reported it to the front desk. At breakfast and in the elevator, the floor was sticky with dirt that had not been cleaned. My husband didn't want to go to the breakfast buffet on the second day, even though it had already been paid for. We preferred to go to Subway. Actually, I would like my money back for this stay.
- Joseph (9/5): - Nice place Mini fridge noise
- Shoemaker (4/5): - The location was good, being right next to a Walmart and other fast food places. Hallways & elevators smelled like weed and just felt super muggy everywhere.
- Agikamikwannabe (4/5): One of our past favorites was quite disappointing - We have stayed at this hotel over a number of years and have always enjoyed our stay. This year was different. The booking experience was new: we were not only charged a pet fee for our dog, we had to get a room at a higher rate than had we come without a dog. The room we were provided apparently was only used for pets. In any case it smelled like a high school chemistry lab: very unplesant. The facility badly needed maintenance. For example, part of the handle on the exterior door near our room was missing. The breakfast menu contained fewer items than it had in the past. We will for sure find alternative lodging on our next trip to Hays
- Sean (10/5): Best hotel in Hays - Easy to find, clean living spaces, great beds, the spa was warm. The breakfast food was good as well, especially for a hotel breakfast. Good job to the whole staff.
- Nancy (9/5): - Good breakfast. Good bed!!
- Wayne (8/5): -
- HERB (7/5): -
- Miles (9/5): -
- Jimmy (10/5): -
Photos
