Best Western River City Hotel
Location: 1305 Front Avenue SW, Decatur, Alabama, 35603, Decatur, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Outdoor Pool and Concierge Services
Enjoy a refreshing dip in the seasonal outdoor pool and take advantage of the attentive concierge services available at Best Western River City Hotel.
Complimentary Buffet Breakfast and Business Center
Start your day right with a delicious complimentary buffet breakfast and stay productive with the convenience of a fully-equipped business center.
Well-Appointed Guestrooms and Prime Location
Unwind in one of the 60 guestrooms featuring modern amenities like pillowtop beds, refrigerators, and microwaves. Perfectly located in the heart of Decatur, explore nearby attractions such as Wheeler Lake and River Oaks Clinic.
Book now to experience the perfect blend of comfort and convenience at Best Western River City Hotel.
Important Information
- The seasonal pool will be open from May to September.
- Pool access available from 7:00 AM to 11:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Instructions: Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Proposal/romance packages available
- Express check-out
- Pet-sitting services
- Free WiFi
- 24-hour front desk
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Elevator
- Hiking/biking trails nearby
- Free breakfast
- Safe-deposit box at front desk
- Express check-out
- Mountain biking nearby
- Smoke-free property
- Pool umbrellas
- Free wired internet
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- RV, bus, truck parking
- Free self parking
- Pool sun loungers
- Free RV, bus, truck parking
- Free buffet breakfast
- Cave exploring/spelunking nearby
- Couples/private dining
- Proposal/romance packages available
- Horse riding nearby
- Hunting nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Visual alarms in hallways
- Handrails in stairways
- Pet-sitting services
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
Rooms Available
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)
1 King Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
1 King Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Suite, 1 King Bed With Sofa Bed, Non Smoking, Kitchen (With Sofabed)
1 King Bed and 1 Double Sofa Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;With Sofabed)
1 King Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Free long-distance calls, double sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Suite, 1 King Bed, Non Smoking, Jetted Tub
1 King Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen Beds
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Oversized Room)
1 King Bed and 1 Queen Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Height-adjustable showerhead, low-height view port in door, low-height door lock, wheelchair-accessible bathroom vanity, braille signage, wheelchair-width doorways, low-height counter and sink, closed-captioned TV, visual fire alarm, low-height bed, wheelchair accessible, bathroom grab bars, accessible bathtub, transfer shower, lever door handles, and phone accessibility kit
Need to Know - Limited housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Desk chair
-
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
2 Queen Beds
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)
1 King Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar in shower, low-height door lock, height-adjustable showerhead, braille signage, roll-in shower, low-height bed, low-height counter and sink, lever door handles, wheelchair-accessible bathroom vanity, portable shower seat, phone accessibility kit, portable bathtub seat, low-height view port in door, wheelchair accessible, visual fire alarm, accessible bathtub, wheelchair-width doorways, and closed-captioned TV
Need to Know - Limited housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
- Desk chair
-
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
1 King Bed and 1 Queen Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
2 Queen Beds
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
Internet - WiFi 25+ Mbps
Entertainment - 36-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Need to Know - Limited housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Desk chair
Guest Reviews
- Curtis (10/5): - Great
- Ginger (10/5): - We appreciate being able to bring our dog and being charged a reasonable pet fee. Room was very clean and bed was extremely comfortable.
- Edward (10/5): -
- Margaret (6/5): - Clean room. Night clerk Friday not very friendly. Day clerk Saturday at checkout amazingly friendly. No soap in hand dispenser in bathroom. Bathroom sink faucet loose and not attached to the counter. Vending machine broken and not many snacks at front desk.
- Kaitlyn (10/5): - Hotel was exceptionally clean. Staff was great! Breakfast was small but perfect for the kids.
- Leasha (10/5): - My son and I stayed here for RTS 2025. There was construction being done but it was still a really good stay.
- Lisa (10/5): - The rooms was very clean, the walk in showers was awesome big and very clean. We definitely will stay here again
- Inezza (8/5): - Good rooms
- Nancy (10/5): - Nice
- Tery (10/5): Great experience - Everything with check in and the room were awesome. In the morning however, no one could be found to check out. Overall, it was an excellent experience.
- Jane (10/5): Reccommended - Nice bed, friendly staff, nice and quiet
- Lillie (10/5): - We were in a newly remodeled room and it was very nicely done. Front desk was very helpful.
- Timothy (10/5): - Clean room. Logans near by tons of stuff less than 10 mins away
- Megan (10/5): - Lovely, clean facilities, very welcoming staff, free breakfast included, and a beautiful private pool to cool off in in the heat of summer.
- Tracy (10/5): - Although the hotel was still working on finishing construction the room was clean. The pet policy was abservered and i felt c comfortable saying over night with my large dogs.
- Robert (6/5): - No bottled water available. Not even in vending machine to purchase. Only tap water that had a strong chlorine taste. This was not safe for me to consume.
- Edwar (10/5): - Not easy to entrance to access
- Nancy Suzannah (10/5): - Atmosphere z5
- James (10/5): - Newly renovated rooms
- Jessica (10/5): - Very clean, and quiet
- Jean (8/5): - The hotel is being renovated & everything in our room was new. The property was quiet. Glad we stayed there.
- Cindy (10/5): - It was average. The hotel was being remodeled during our stay which was not a huge issue. Pool was great for the kids and room was a decent size. We didn't have enough towels in our room and the service was slow when going to the front desk.
- Kenneth (8/5): - Fine. Lots of remodeling.
- Michael (8/5): - I didn’t like being left in the dark about the property being under construction or renovation.
- Joanne (4/5): Best ??? western ???? - AC unit did not cool good. Television offered no channels to watch. They took up breakfast before the designated time ended. Although I booked on no hidden fees and taxes I was charged anyway. Tried to dispute and would’ve gone somewhere else but it was late evening and I was tired so I just paid.
- Lawrence (4/5): - remodeling underway
- Lindsey Susanne (10/5): - We enjoyed the convince to our surroundings. Close to food and shops.
- Ruth (10/5): - Housekeeper
- MICHAIL (2/5): Bad experience - Broken fixtures, dirty, disgusting, lobby dirty. Spots on bedding
- Jennifer (8/5): - Room was really nice. Breakfast and staff were great
- Robin (10/5): - Excellent experience
- Donald (4/5): Disappointing - Several things were of concern: (1) It would have been nice to know you're undergoing renovations before I booked (2) I reported an issue with my TV that was never fixed, despite them telling me they would come back or do it when I was away during the day. (3) took SEVERAL days for a simple fix of the sink, the stopper in the sink wouldn't come up. I asked a third time at around 8pm when the person at the desk wasn't there. I rang the bell as it said to and I got the most irritated stare as if I was disturbing them. (4) Several times I had to wait more than 10 minutes to get hot water.... In 2025!!! (6) this one could be just me, but I get holding off on towels, but the bed was only made ONCE for me the whole stay (6 days). If that's the norm, it's not good. How Best Western responds to this will determine if I ever stay there again. And I have to go to Decatur a lot to check up on family.
- Christie (8/5): - It is nice to see they are remodeling - the staff is very friendly and accommodating
- Emily (10/5): Definitely will stay again! - I was supossed to stay 3 nights, but my trip got cut short due to a family emergency. The hotel was gracious and understanding about my situation. The 1 night I did stay, the room was clean, and roomy. The only complaint i have was the water pressure for the shower could be better. But the bathroom was spacious, and clean! Thank you again best western for a great stay! Definitely will stay there again when i visit Alabama again!
- PurdueGirl84 (6/5): Might be better after renovations - This hotel was under renovation and very messy and noisy. Perhaps when it's all done, it will be a lot better. Pet fee added $50 to the cost, which is pretty high for this level of hotel. Would have been better to have ground level floors with laminate flooring for pets. The staff were friendly. Breakfast was okay, not great, but we didn't go hungry. Area felt safe. One restaurant in walking distance, tons more just a few miles away.
- Robert (4/5): - The customer service was crap I ask for a to go breakfast never recieved it the 4 days I was there the Guy at the front desk when I asked about it he didn’t wanna be bothered then when I asked about getting some juice he turned off the machine and when in the back
- Greg (8/5): - Great
- Mary Lynn (8/5): - The only real negative I would leave is the hot breakfast was not very good. Otherwise, great room for a layover on the way to the beach
- Michael (6/5): A place to sleep - Our stay was for a soccer tournament. Were able to check in at 1:00 p.m. Even though check-in time is 3:00 p.m. front desk clerks were very helpful. The hotel is currently being renovated so the back half of the hotel is partially dismantled for construction. That however did not affect our room stay. The room was okay. We didn't have any obvious issues with the cleanliness. However, one of the outlets in the bathroom did not work, but the manager offered to have it repaired or give us another room if we chose to do so. Overall, we just use the room to sleep so as long as that was okay and the room wasn't gross, it was okay. We'll probably try to find a little bit higher quality hotel next time, but would stay here again if need be
- amberbN8423PX (2/5): Mold and mildew - Starting with the positive side, the employees were very nice, and if you like Indian food the whole place smelled like it. Unfortunately once we got to our room the smell of Indian food was replaced with the smell of mold/mildew. Come to find out the bottom of the pull out bed was covered in mold. The mattress on the pull out bed was pathetic, more springs than mattress it was in desperate need of replacement. The main bed wasn’t much better, we tossed and turned all night trying to get comfortable and woke up sore all over. The toilet wouldn’t flush and was leaking from around the seal at the floor. The bathroom door wouldn’t even close. Just overall disappointed and disgusted at this hotel. Save yourself the pain and discomfort and stay somewhere else!
- DiAnna (6/5): Good price, okay room - Good price, good location. Cigarette/vape smoke in my face as I got out of my vehicle under the front door canopy, hotel under construction, mattress was not comfortable.
- Laurel (10/5): - We just stopped for the night on our way to Florida, talking with the front desk when checking out and she gave us a couple bottles of water, in case there wasn't any available. Such an amazing jester. Would definitely recommend! They are remodeling, but did not affect us at all
- Kendra (6/5): - The area was nice and the staff were kind & friendly. The bed was clean and the bathroom was clean. The room had some kind of jelly/lotion/gunk on the carpet when we got there and there was gunk on the curtains.
- Marianne (2/5): - The sink supply lines were leaking in the little bar sink. Floor was soaking wet. That dripping kept me up half the night. Good thing my husband didn’t have his hearing aides in. Management said they were sorry. I almost fell from walking across the wet floor and then to the tile bathroom floor. Never again. When I asked for a partial repayment the front desk person just said she was sorry. If I fell from that or got sick because of the mold I’m sure was growing there I would’ve had the board of health close that place down. Just don’t make the same mistake I did. Stay away from this hotel!!! I’d of been better off sleeping in my car!!
- FarAway53030870687 (10/5): Renovating the hotel. - we enjoyed the new pool, had a great stay the beds were comfortable, very clean rooms, they are renovating this place. did not bother us at all. we always come to decatur and everytime we stay here as the prices are fair and comes with good breakfast options.
- Ronald (8/5): - The property is under construction so we had some issues related to that. The breakfast was quite good. I'm guessing once they are done the place will be a better place to stay.
- April (10/5): - It’s a great price and very comfortable bed and pillows. Love the mini waffles at Breakfast.
- William (8/5): - Dog friendley
- walshsteve956 (10/5): cool stay - the pillows was good and we enjoyed the clean rooms and great hospitality from this hotel. i like to visit decatur as i used to live here not sure why it ir required to have 200 words to write something as this is really long tripadvisor needs to keep it short.
- Sightsee16694952792 (10/5): good value - this was a great stay as always and we enjoyed the new pool as the weather was hot. we love to come to decatur for family trip and business. this place is clean and always welcoming. looks like they are renovationg the entire place, cant wait to see new place next time.
- MONICA (2/5): OLD AND RUN DOWN HOTEL - Hotel needs to be updated BAD!
- veralj2024 (10/5): New Swimming Pool Fun - I loved the pillows in the room, had a great breakfast with lots to choose from. Enjoyed the newly renovated pool and also like the Logans roadhouse restaurant next door which is just walking distance. I love to stay here whenever i am in decatur.
- jakieb779 (10/5): great place to stay - very clean and safe place to stay. we enjoyed the newly renovated pool, looks like they are going through renovations. Overall a wonderful stay. Logans roadhouse next door was walking distance and had good food. we enjoyed staying here and will be back next time.
- jjuneb2024 (10/5): Never Disappoints - I always like bestwestern hotels compared to the big box hotels as they never disappoints me and my stay. We had a very comfortable stay here at the bestwestern in decatur alabama. the area is very close to food places and the mall. we love to stay here.
- iclopez809 (10/5): Clean and Spotless - very helpful staff and clean rooms, also the breakfast was hot and plenty. I always choose this place when ever i am here in decatur. very safe place and the logans next door makes it much better for the dinner time and i love the food over there.
- ramosleo8090 (10/5): clean facility - this is the place to go when in town as its always clean and spotless with very helpful staff. i love this place.
- Dwight (10/5): Good Stay - My stay was pleasant. The room was clean, and the breakfast was good. The hotel was under renovation, but it didn't cause us any problems.
- Brent (6/5): - Room was ok. Carpet felt damp the whole stay. Needs to be updated, badly.
- edyteddy23 (10/5): spectacular pool - the pool was very clean and we enjoyed very much. i always come and stay here whenever in decatur alabama. the logans next door gives 15% off and very good eats there. Even the downtown has a bunch of good eateries the pizza place is great also with lots to choose from.
- Mercedes (8/5): - I didn’t like that my sheets were not change every day
- hottytoddy67 (10/5): Best in Decatur! - This is where you need to stay in Decatur. I stay at a LOT of hotels. I am an elite member with just about every hotel chain, and I know how sketchy a lot of mid tier hotels are. Many owners just don't care. Not here!! This place is HIGHLY recommended. I was amazed at well everything was maintained. And if you compare it to some of the local Choice hotels you will absolutely find out this place is better.
- Rethausa123 (10/5): Pleasant BW stay in Decatur - Nice hotel! It seems to be a but older, but is going thru renovations. Renovations did not cause any issues with our stay of 3 nights. We were upgraded to a king whirlpool rm with no extra charge (whirlpool was nice to have!) Decent furnishings (sofa, chair with ottoman, desk and table with chairs for both, dresser, good fridge, microwave and sink. No complaints about bathroom. Lots of channel options on TV, but a printed channel guide would be good. Enjoyed breakfast, not a huge area, but more than adequate options. Logan's Roadhouse next door, and othe restaurants nearby. Front desk/management were professional, polite, and helpful, I even got a little goody bag for being a BW loyalty member! That's a nice touch!
- David (10/5): - Nice place to stay. Good food options for breakfast. Room had plenty of space. Though, it would have been nice for the rooms to be furnished with USB plugs charging cables.
- Katina (4/5): Not worth the price - The hotel was ok but it was not Worth the price me and my husband was the only two at this hotel during our stay they was renovating
- Jeff (2/5): Disappointing - Hotel was really run done and they were in the process of renovating serval rooms which by my the condition of are room it is really needed. The hotel was clean just severely run done.
- Nicole (8/5): - Was nice and Clean had free Breakfast
- April (10/5): - The bed was so comfortable…We went back and stayed again and booking for a third time in same month.
- Tollie (4/5): - Best Western properties can be hit or miss. Some are updated and very nice. But, this particular property in Decatur, Alabama, was really worn and outdated. We only stayed one night so it was adequate for that.
- psloan786 (10/5): Exceptional - Very clean and peaceful stay here, good breakfast and great service offered. I will come back here again.
- BaileyB10 (2/5): Wouldn’t stay again - My kids grabbed pillows for the pull out bed from the front desk pillow literally had bugs on it after pulling the pull out there was chips all under it. We have been on the rode since 2 am had unloaded all four children to this. I would not recommend staying here.
- ALIMA (8/5): - Nice property and stay , only thing needs to be changed is the rooms need to be vacuumed daily!!!!!!
- Cindy (6/5): - The toilet did not have a toilet seat attached!!!
- William (10/5): - VERY NICE CLEAN AND QUIET
- Joseph (10/5): - Easy to find, get to, and friendly staff
- Ann (4/5): - The lock on the door at the end of the hall leading outside was broken, so anyone could just walk right in without a key card. Our room had an oversized jacuzzi tub that was dirty, worn, and unsightly. There was a large patch of hallway carpet that had been removed so the bare floor was exposed. In the same area, drywall was cut out which indicates there was a water leakage issue. The over hotel looked worn and tired. We will not stay in a Best Western again based on this negative experience.
- jennysdonuts1 (10/5): good location - it fits the bill, and also close to the place i have to be when i am in Decatur and logans next door makes my life easier.
- gabbyrin12 (10/5): Aromantic stay - Very aromatic and clean room. the best stay so far on the trip, really quiet and comfortable. overall great.
- mlovercandle (10/5): relaxed stay - very relaxed stay at this place, its very clean and very close to the place i need to be when i am in decatur.
- Matthew (6/5): - There was mold in the bathroom on the shower head and you could not understand the workers
- rowe04073 (10/5): pleasant stay - I had a very pleasant stay here as always quiet and comfortable place with very helpful staff and good food.
- Rodney (2/5): - I am very disappointed with my stay here. I paid good money for a stay here, and the walls on floor 2 in the halls are missing Sheetrock like some work zone. Not what I was expecting for the money, brought my family along for the stay and very dissatisfied. The room has a bad smell also, sorry but not happy with the stay !
- 321amy (10/5): Very clean hotel - This hotel was very clean. It smelled clean when you walk into the lobby. The staff was friendly. Breakfast was very good and kept clean. My room was clean and my bed was comfortable with 4 pillows.
- Johnny (6/5): - Some rooms under renovation, old,not the worst but better choices out there.
- Linda M (6/5): - The bottom half of walls of rooms were being repaired and the carpet was ripped up in the hallway where we were. The room was clean but was rather musty.
- Glenn (4/5): A Miss - The Best Western brand is hit or miss, it seems standards vary widely between facilities. This one was a miss.
- Verified traveler (4/5): Pile - Looks so nice and not at all. Would be nice to know it’s under renovation. Our hall way was missing carpet lots of doors labeled with tape. Bed was far from comfy and room was not very nice at all for the price. Should tell you they have an outdoor pool. Wanted to relax but can’t really in the pouring rain. Stayed at other places for a lot less that were 10 times nicer. Tried to check out and front desk guy ignored us had about 3-4 room keys laying on the counter so guess that’s normal. Not a great place.
- Erica (6/5): Rundown - The hotel has gone down. I stayed there years ago and it was very nice. Now it smells like urine and looks rundown. Friendly staff. Never received full housekeeping services. They would only empty trash and provide clean towels. Never made or changed linen on bed in 7 days. Will not stay again
- Winford H (10/5): - Perfect location for business trip. Staff friendly
- Daisy (6/5): - Nice place for the money.
- Maria (8/5): - Enjoyed my stay, the only inconvenience was the key machine was broke and so we didn't have a key to go in and out. So we had to prop our door open while we went out to eat. Kind of scary to think someone might take out stuff. But overall the room was nice and clean. There is $200 deposit, but as long as you dont mess up the room you get it back.
- Frances (4/5): - There was a smell in the room.
- Jake (10/5): - We always stay @ the best western when we are in town
- Chenhao (10/5): - wonderful
- Elizabeth (4/5): Smells - We were in town for a family event. We arrived 930 at night to walk into the lobby with the smell of over cooked curry. It was so overwhelming it made my eyes tear up. We still checked in. Went to our room and it smelled up there also. The next morning we still smelled lingering odors.
- james (6/5): Hotel was ok for price - Last minute booking. Easy check in. Room smelled dirty but I think just old. Bath had small amount of mold around joints. Better cleaning would help. Bed was comfortable and clean. Breakfast was good with sausage and eggs and typical self serve. Overall ok just needs deep cleaning.
- Steven (10/5): - This is my 5th time to this property and i have always had an excellent stay. It is clean, close to shopping ourlets, and has friendly staff. Each time i am in decatur alabama this is my choice for hotel accomodations.
- MICHAELA (8/5): Ok...just .... ok - Was average. Pool was closed. Descent breakfast. Had to wait a long time to check in with only 1 person at the desk. A bit overpriced for the experience. Would not have stayed here if I planned a bit better. Not a bad place though...,
- Mary (4/5): - Basic No frills-absolutely no frills with small odor hotel. Unfortunately all the Best Westerns that I have stayed at have been uncomfortable for me. When you're scared to shower or let your feet touch the floor, and sleep with a crook in your neck bcuz you don't want the linens touching you. This is me at EVERY Best Western, so I will no longer book there. It's more of a working man, truck driver establishment.
- Paula (4/5): - First, the staff were very kind and attentive and very pleasant! Excellent employees. However, the property smelled awful, especially my room. Like old food or something. The couch had large stains. And the AC was stuffed full of bounce sheets, i assume to mask the smell. (Unsuccessfully) Someone in my hallway was smoking weed the whole weekend so there was that smell also. There were some questionable people also in a room down the hall… several scantily dressed girls and a couple guys. It was worrisome. We were there for a long weekend due to a death in the family, and basically only slept there and it was just too much trouble to ask for a refund and go find another place. But I won’t be back.
- Molly (10/5): Good location, very nice people - Alabama in the summer is a difficult time for hotel air-conditioning. The room had a constant dampness. Shower towels never dried even over night. The hotel has some years but the property owners have clearly taken action in maintaining the safety and cleanliness. Breakfast was good. Staff was pleasant. The hotel is right off beltline Rd so convenient for single night or longer stays or getting downtown or going getting food/ light shopping.
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