Best Western Pine Tree Motel
Location: 12018 Central Avenue, Chino, California, 91710, Chino, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Outdoor Pool and Complimentary Breakfast
Rejuvenate by the outdoor pool and kickstart your day with a delicious complimentary breakfast.
Convenient Amenities
Experience seamless connectivity with complimentary wireless internet and enjoy the convenience of free self-parking in our 24-hour front desk hotel.
Comfortable Accommodations
Relax in one of our air-conditioned guestrooms with modern amenities such as free wired internet access and cable programming for your entertainment needs.
Book your stay at Best Western Pine Tree Motel in Chino now to enjoy a perfect blend of comfort and convenience.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
- Free breakfast
- Wheelchair accessible parking
- Free self parking
- Computer station
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Handrails in stairways
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
Rooms Available
-
Standard Room, 1 Queen Bed, Balcony, Pool View
1 Queen Bed
Balcony with pool views
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 Queen Bed, Smoking, Balcony
1 Queen Bed
Features a private balcony
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Smoking
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 King Bed, Balcony, Pool View
1 King Bed
Balcony with pool views
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 2 Queen Beds, Non Smoking, Balcony
2 Queen Beds
Features a private balcony
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)
1 Queen Bed
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 King Bed, Non Smoking, Patio
1 King Bed
Features a private patio
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 Queen Bed, Non Smoking, Balcony
1 Queen Bed
Features a private balcony
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 King Bed, Patio, Pool View
1 King Bed
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 King Bed, Balcony, Pool View
1 King Bed
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 King Bed, Non Smoking
1 King Bed
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 Queen Bed, Balcony, Pool View
1 Queen Bed
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 Queen Bed, Accessible, Non Smoking
1 Queen Bed
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 Queen Bed, Non Smoking
1 Queen Bed
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 2 Queen Beds, Non Smoking, Balcony
2 Queen Beds
Features a private balcony
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 King Bed, Patio, Pool View
1 King Bed
Patio with pool views
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 King Bed, Smoking, Patio
1 King Bed
Features a private patio
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Smoking
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 2 Queen Beds, Non Smoking
2 Queen Beds
Internet - Free wired internet access
Entertainment - Cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- High-speed internet access
- Bedsheets provided
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- DanielDurston (10/5): Great spot at the right price - Incredible experience all around. Great customer service, clean room, great location. The only complaint I can see someone else saying would be the bed is too firm (at least the one I was in) but I prefer firm and slept great! I was only there one night and it was exactly what I had hoped for and more and a great price. Will be back!
- Wanderer27916933282 (10/5): One of my favorite places to stay. - Location ls kind ok the Atmosphere is friendly the rooms are always clean its at a great price very quiet with a very attentive staff. One of my favorite places to stay..
- Rene (10/5): - Great truck parking.
- Nicholas (10/5): - Cool spot.
- Lindsay (8/5): - This place is definitely on the older side, but that's part of its charm! The staff was great and so close to Ontario airport. I'll be staying again!
- Darrien (10/5): - Stayed for two days , only gave one set of breakfast tickets Overall , pretty big space. Clean. Loved the size of the shower but needs more pressure.
- Nicole (10/5): - Nice room with plenty of space and very clean. Air conditioner was a bit noisy.
- Jose (10/5): - Everybody was very nice and helpful. Very quiet place to stay.
- Hiroshi (10/5): - The original structure seemed to be from decades earlier (maybe the 60s?) but the room was clean and comfortable. The receptionists were very kind. Came with breakfast--that was also great.
- Erika (8/5): - Everything was perfect, except the bed it was very firm. Didn’t sleep comfortably all night
- Lina (10/5): - Zero complaints. The stay was perfect for the one night I stayed. Different options around for food, couple shopping stores close by. Rooms were clean and staff was beyond amazing. Breakfasts was great and well kept up with. Would stay again definitely
- Fernando (10/5): - Room was clean and staff was great
- Charlene (2/5): - Terrible experiance checking in and with the staff at this hotel. They illegally want you to provide proof of certification or a doctors note for a service dog or they will cancel your reservation on site. Most unacceptable service I have ever received. Do not recommend anyone to stay here even if you dont have a service dog, the way they treat their guests is appalling and accordingly to other reviews I am not the only perosn who has had this experience here.
- Gilbert (10/5): - Was comfortable
- Matthew (10/5): - The staff was very friendly. Even though the facilities was old, it was maintained immaculately. I appreciate the cleanliness of the room and the bathroom. Definitely enjoyed my stay and will come back.
- Sigma781 (8/5): Great for the price - Very nice and friendly staff, we felt welcomed right away. Our main complaint is that the beds are quite firm, so we had some problems sleeping. Apart from that it was an enjoyable stay. The pool area is nice and we used it several times to cool of after a long day in the heat. The breakfast is good according to US standard and varies a little day by day, which is appreciated when staying for a longer time. The pancake machine broke regularly though. Sometimes it could be fixed, sometimes not. The rooms are pretty standard. USB-sockets in the lamp by the bed for easy charging of mobile devices was a nice detail. For us, who are out on adventure the whole days and just needs a place to sleep and eat breakfast it was great.
- William (10/5): - Always love staying here. Great job of taking old place and making it beautiful! Still remain charm of old school motel in tree like setting
- Terri (8/5): - It’s nice but not as nice as the pictures make it seem. It’s just an average room. Check in was fast and staff is friendly.
- Adam (10/5): - Good breakfast
- Guadalupe (10/5): - Loved it
- Darnel (10/5): - Hotel was extremely clean and was quiet! Would stay here again
- Alan (10/5): - Great staff, clean rooms, good location. Simple breakfast, but had enough options. Free parking. Will definitely stay here again in the future.
- Brenda (8/5): - Nice hotel very clean I would definitely stay there again.
- Dennis (10/5): - Really neat place with a lot of character!
- Oscar (10/5): - Very nice and helpful stuff.
- Rafael (10/5): - The grounds are nice and clean
- Amelia (10/5): - Such a nice place to stay. Very clean and room was spacious! Bathroom/shower was clean and had great amenities. Pool was warm and beautiful. Will definitely stay again!
- Craig (10/5): - Veronica who checked me in, was super nice.!. Thanks for everything.!.
- Fernando (10/5): - Room was clean area was quiet. Staff was great
- Elias (10/5): - Great spot
- Larry (10/5): - Very clean the staff was awesome and it was in walking distance to anything you might need
- Raymond (10/5): California Trip - Great place and convenient for my purpose. Staff was very friendly and helpful
- Leslie (10/5): - The room was clean, quiet, and comfortable. My only complaint was no water pressure in the shower. But everything else was great. Will stay again in the future
- Amy (10/5): Great place to stay. - Was a great stay. Loved the atmosphere and the breakfast was tasty. Staff was very helpful.
- Lisa (10/5): - It was very nice and quiet and clean for the price.
- Monica (8/5): Really enjoyed our stay! - It was really nice, staff was friendly, and they even have makeup removing wipes!
- Scott (10/5): - Very nice place to stay
- SUSAN JEAN (10/5): - Everything was great !!!
- claudia (10/5): - Very clean
- Cori (10/5): - Had a funeral to attend. I originally booked a different hotel but upon check in was dissatisfied. Booked with best western couldn’t be happier
- james (10/5): - Everything was and went as expected
- Verified traveler (10/5): Stay here now - This is probably the best value for a hotel in California. It's a charming property with a tropical theme including banana trees. The service is among the best I have encountered in any hotel. The breakfast is hearty and fit for a combative sports athlete. My only slight critique is that there are only showers and no bath tubs, which seems to be a thing with certain older properties in California. Still, this hotel provides a relaxing experience and an overwhelmingly good value.
- Gene (10/5): - nice
- Diane (8/5): - Got in late (about 11 pm) and took a shuttle to hotel. Older hotel/motel but clean and safe. huge breakfast next morning that was excellent. Hotel gave a ride to pick up car rental next am. Since it was a quick in and out - we would stay there again.
- Abraham (10/5): - Nice size room and wonderful bathroom. Nice and comfortable place. Good breakfast.
- Frederick (8/5): - Charming, well maintained property, a casual, older motel that shows some pride of ownership. Nice breakfast included- convient to the Claremont Colleges where our some plays college tennis!
- GARY (10/5): - Very clean and neat!!! breakfast was pretty nice and good also.
- Faraz (10/5): - Very courteous and professional staff, clean and safe place to visit.
- Raul (10/5): - It was a nice spot
- Nichole (8/5): - water never got warm enough in shower and heating/cooling unit was loud and the beds were rock hard... visually a beautiful room decent amenities and the breakfast was nice. Staff a d remodel were great. I had a nice stay overall.
- Alma (8/5): Decent place - It is a decent place to stay for a night or few. The daily breakfast was okay. The lady who checked us in, her name was Pilar, was very friendly. Overall, it was a good stay.
- Nusrat (10/5): - This is my second time staying at this motel and I would definitely stay again. The staff was very kind (thank you Pilar) and the hotel was clean and comfortable. The continental breakfast was nice as well.
- Francisco (10/5): - Service was awesome
- Jack (6/5): - Nice place to stay
- samuel (10/5): - Relax
- Anthony (6/5): - All is fine, no problems at all.
- William (10/5): - Great place and nice old place that is so comfortable. Over priced for a Friday, but it’s business and great service and amenities.
- Greg (10/5): - Lookong forward to coming here again soon. Easy to find and great location .
- Lydia (10/5): - clean, efficient check-in, good breakfast, helpful staff.
- Adrian (10/5): Best - Enjoyed my one nighter
- Kris (8/5): - Mattress not like before
- Maria (10/5): - I love this hotel clean , safe
- brian (6/5): - Breakfast was okay. Room floor was wooden, no carpet Bathroom fan was loud, screeching Room was on second floor, had to walk up Safe was broken
- Lisa Keiko (8/5): - I stay at this site often as it is close to family when I visit. I like the balcony. I also like how quiet the facility is. The staff is friendly and I have never had any issues. It is clean and always well stocked!
- zhongwen (8/5): - Really comfortable living feeling , good location near to central avenue in chino , the room of hotel keep clean and all staff feel friendly, hopefully we can live again
- Cynthia (10/5): - N/a
- Jeff (8/5): - I thought the property was very nice. My family felt safe there. My kids wanted to use the pool and although it was open it was not heated and they said it was too cold to go in. There was no hot tub. The room was spacious and clean. The bathtub however is peeling on the bottom. The breakfast was very nice with lots of options. There is a pancake machine as well which was good. My husband liked the bacon, omelets, and hash browns. Overall I would stay there again.
- Bob (10/5): - liked it
- Perizad (10/5): - The beds were very comfortable and breakfast exceeded expectations in terms of variety and quality. I would happily stay here again.
- Michael (10/5): - The staff was friendly the property was clean would def recommend
- Stephanie (2/5): Reeked of smoke - I selected a non smoking room but still my cloths and myself reeked of smoke.
- Debbie (2/5): - Staff at front desk had no idea told us to go through window to get to pool which meant we would have to jump through it. Room was very dark so she moved us upstairs air conditioner was so noisy we could not sleep and could not hear the tv going bed was the worst bed ever was hard as rocks would have been better off sleeping on floor. Overall experience with this best western was the worst ever. Would not recommend it at all
- Hanny (8/5): - The room was very clean and the staff was welcoming and friendly
- dusty (6/5): - I enjoyed my stay 3 out of the 5 days I was in Chino, for some reason I was put in a room with a non working AC located in an area of the hotel that was undergoing renovations which made it hard to sleep, I reported on the first day and was told to unplug the AC which did not work, I complained again on day two and was moved to room with a working AC that also appeared to be updated compared to the first room I was put in. Everything was good after I was moved to a better room. I did complain at the front desk but they would not decrease my room rate for those 2 days. I booked a room at this hotel 6 weeks before I arrived in Chino and could not understand why I would be put in room with a non working AC that was also being renovated. The breakfast that they served was good.
- Lori (10/5): - Impeccable clean and modern rooms, excellent location and very quiet at night. Our family of four also enjoyed the delicious breakfast and great coffee!
- Timothy (10/5): - Amazing staff
- Sundaram (6/5): - Bathroom new, but toilet supplies could be improved. No body lotion or moisturizer.
- Gurpreet (8/5): Good overall but uncomfortable mattress - Overall, this was a great place to stay. The rooms were very clean, the front desk staff was great, my only issue was the mattress (and pillows)… Super uncomfortable almost felt like I was sleeping on a stack of cardboard. The pillows, even though they give you plenty, we’re so small and also not very comfortable. So, needless to say, I barely slept.
- Dzmitry (10/5): - Great value for price
- Teng (8/5): Good hotel - Easy check in. Neighborhood is good. Good hot breakfast. Room is clean and neat. Bed a little on the hard side. Pillow was hard. Not a lot of people so you have plenty of parking spot.
- Mark (2/5): Nightmare Service - We had a week-long reservation. Due to flight delays we knew we'd be late checking in, so called ahead and was told "no problem, check in when you get here." Arrived (finally) around 6:30am and were told by a rude desk clerk that she'd canceled our reservation because we hadn't checked in by 5am. Even after she was told we'd called ahead and assured it wouldn't be a problem, she was adamant that it was their policy to cancel reservations at 5am if folks hadn't shown up by then. She did say we could make a new reservation, however, since the cost would be nearly double what we had previously arranged, we decided to go elsewhere! I'm sure this young woman is good at certain things, but customer service isn't one of them! We'd stayed at this hotel before and enjoyed it...never again. There are too many other good hotels available to put up with that kind of nonsense!
- Laura (10/5): - What a great mid century motel!! Enormous room, quiet at night
- Callie (10/5): - The room and building have a cozy wood cabin vibe and are quite luxurious for the cheap price. We were very surprised! The shower was tiled with a glass door. The couch and bed were very comfortable. The delicious continental breakfast had tons of variety and even changed a little on different days. The staff were very pleasant and helpful. The location was close to all the places we needed to go. We loved our stay! Thank you so much!
- Patricia (10/5): - Nice property and with gravel lot for tractor trailer parking
- Edgardo or Rhodora ann (2/5): - Attendant not very helpful
- Mayra (6/5): - Priced too high
- Robyn (10/5): It's HUGE! - From the front desk, even though I checked in late, customer service couldn't have been better. The rooms are quiet and quite large. The bathroom was large with a huge shower and vanity area. I'd stay there again.
- Martin (10/5): - Very nice stay again.
- Thipphavanh (10/5): - Everyone and everything is awesome
- Justine (10/5): - Really enjoyed staying at this property. The folks who work the front desk were extremely friendly and warm. The rooms were clean and comfy. And the free breakfast was great! We will definitely stay here next time we are in the area.
- Tobin (10/5): Highly Recommended - What a hidden gem!!! Came out for a concert in Pomona and stayed here for a couple nights! CLEAN, COMFORTABLE, awesome decor, got a balcony room that overlooked the pool. To top it off, you have anything you want in walking distance and based upon how quiet it was, you would not even know you had grocery stores and shopping outlets around you. Highly recommended!
- Damon (10/5): - Great trip to this hotel. Easy to get to. Just what we needed for our visit to universal and knottsberry farms. Simple breakfast and perfect to start the day with.
- max lee (10/5): - Great hot breakfast and front door parking in front of room
- Gabriele (10/5): - Property staff was extremely nice. Room was spacious and very clean. Breakfast was excellent!
- Dirk (8/5): - Super cool old school motel...with a great breakfast. Only issue, the room smelled a bit musty (had 2 rooms...both with similar smell). Other than that...super clean, great pool area...nice staff... We stayed in the rooms with balconies. Fun to sit on the balcony and have drinks...
- Renelle (10/5): Very nice room and grounds! - Very clean, comfortable, large room!
- Walter (10/5): - Very good value for the price
- Jeremy (8/5): Retro, but very nice - Very cool, retro motel. It's in great shape and the grounds are clean. Couldn't find an ice machine, but otherwise, no complaints. I would stay here again.
- Sui Wing (4/5): - This hotel is very outdated.
- johnny (10/5): - Great place to stay short of long term Always stay there when we travel to California!!! (Great staff)
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