Best Western Plus Southpark Inn & Suites

Location: 120 W Rieck Rd, Tyler, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Shared lounge/TV area
• Wheelchair accessible
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Golfing on site
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Fishing nearby
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  2 King Beds

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 40-inch LCD TV with premium channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Laptop workspace, safe, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Toilet paper
  • Daily housekeeping
  • Separate sitting area
  • High-speed internet access
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Closed captioned TV
  • Visual fire alarm
  • Desk chair

• Large King Room - Non-Smoking

  The triple room provides a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Coffee machine
  • Linen
  • Toilet paper

• King Suite with Two King Beds and Sofa Bed - Non-Smoking

  The suite provides a tea and coffee maker. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Coffee machine
  • Linen
  • Toilet paper

• Queen Room with Two Queen Beds - Non-Smoking

  The quadruple room offers a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Coffee machine
  • Linen
  • Toilet paper

• King Room - Non-Smoking

  The double room offers a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Coffee machine
  • Linen
  • Toilet paper

• King Room with Bath Tub - Disability Access/Non-Smoking

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Alarm clock
  • Toilet paper

• Queen Room with Two Queen Beds with Roll-In Shower - Mobility Accessible/Non-Smoking

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Alarm clock
  • Toilet paper

Guest Reviews

• Gail (8/5): -
• jeremy (10/5): -
• Morgan (7/5): -
• Ardra (10/5): - Convenience/Close to shopping malls and restaurants. Thank you. I really didn't like being at the end by the stairs.
• Bruce (8/5): We were pleased with the cleanliness and location-occasional chair needs upgrading. - Breakfast was fine. Beds comfortable. Nothing
• Hanna (10/5): -
• David (8/5): -
• Blaine (8/5): -
• Amy (10/5): - This hotel is always clean. Also, their water is always steaming hot when you want to take a shower absolutely awesome! Stay here often and love it every time.
• Glenda (1/5): Crappy - Bed bugs. Springs poking through on The mattress. AC didn’t work well
• Virgil (7/5): -
• Madelynn (7/5): -
• Logan (1/5): Horrible - Liked the location Window leaking during the rain and front desk wanted to play it off like it wasn’t a big deal. Offered another room that had a musty smell like it hadn’t been cleaned or stayed in in a long time.
• Rachal (8/5): -
• JAMES (9/5): -
• Nieasha (9/5): -
• Robinson (5/5): I did not feel safe - Easy check in process Cleaning staff would use all their force to try to get into locked rooms in the morning. They were obviously locked for a reason. Was questioning my safety since the staff were removing the latch from outside the room while me and my family were still sleeping.
• Shadera (10/5): -
• Jaevion (10/5): Wonderful - Everything Up to date
• Sierra (10/5): -
• Tonyia62 (7/5): very nice stay - N/A N/A
• Marta (6/5): Sin más - La habitación era grande y la zona es buena. El desayuno está bastante regular, el gimnasio es diminuto, no hacen la habitación y la cama no es muy cómoda.
• Alma (10/5): -
• Tristan (8/5): -
• D. KNAGUI (9/5): Good location and overall stay. - Everything was as advertised. I'd stay here again. There was nothing to dislike.
• Littlejohn (10/5): - Peaceful involvement No problem
• Miriam (8/5): -
• Alonzo (10/5): - Clean room nice staff
• Donita (8/5): - The staff was very friendly and professional The bed was not comfortable
• Michael (10/5): - Great service
• Claudia C Holland (5/5): - Beds were comfy. Gym was modern. Quiet. Room smelled stale.
• Ruth (4/5): Medocre. - Nice staff The room was not very clean. Old and worn out overall. Cheap repaid fine to “fix” things. Carpet felt damp all the time. A/c didn’t stay running.
• Joan (8/5): -
• Saundra (8/5): - Toilet sit too low to the ground and there is never a shower curtain in the bathrooms
• Kay (10/5): - The elevator made an awful noise which made uncomfortable when we rod
• Shelley (10/5): - Clean room/clean facility/safe/good lighting in parking lot.
• Martin (10/5): - As advertised. Elevator doors need maintenance bc they’re noisy
• Heather (10/5): Peaceful fun weekend - It was clean and very nice and in a great location Walgreens was within walking distance,the breakfast was good clean pool and had a nice fitness room will definitely be staying again The a/c was leaking and we was moved quickly to a new room
• Alfonzo (8/5): - It was convenient
• Sandra (8/5): - The eggs were too dry to eat. The bacon was too crispy, almost burnt.
• Jasmin (6/5): - Room was super humid made bed & carpet damp/moist
• Gerlisa (9/5): -
• Lillie (7/5): Good location not sure I would book again because of the bed - Everyone was friendly and the room was very clean The bed in our room had springs in the mattress not a very comfortable mattress. Didn’t sleep very well. Also there is enough empty space in the room to have a plush chair to sit in. I have a bad back and sometimes I have to sit up to sleep
• Israel (10/5): -
• Tammy (6/5): - The staff was very nice and the hotel was clean. But the mattress needs to be burned. You could feel the springs and it was so lumpy and thin. It was so bad I almost went to sleep in the car. The car, would no doubt have been more comfortable than the mattress.
• Tamiko (10/5): - Everything is was perfect
• Susan (10/5): - The room was clean and beds were comfy. Staff was pleasant and caring.
• Saundra (8/5): - Toilet too low to the ground. Found hair in the shower.
• DIEGO (4/5): - They sent us to an occupied room initially. And the facility smelled like mildew.
• Verified traveler (2/5): Will not be booking again - We arrived at 3:30am and usually the room gets checked but after a 15-hour drive, we were ready for bed. When we woke up to shower, the bathroom floor was not swept cause there was clear debris and the tub was dirty. The housekeeper came by, and it was tough to communicate with her but after I checked, I had to call her again into the room because she missed the tub. I had to ask for towels twice because there was 4 us and were given 2 towels. Check out time is noon according to the front desk and the housekeeper is knocking on the door at 10:15am. Will not be staying here again.
• Elizabeth (10/5): Exceptional -
• Karen (8/5): Very good - My stay was 7-18thru 7-20 the hotel was in a great location, my room was very roomy we had a king suite. Our sofa bed was faux leather it needs to replaced the leather had all shaved off . Housekeeping didn’t clean our room or leave fresh towels. The small kids pool was dirty with leaves and fungus floating around,the building is older needs some updating but we enjoyed our stay, breakfast was good and hot, location was close to restaurants and the mall. The pool and the sofa bed
• Maria (6/5): - The 2 king beds suite needs replacements. Sofa bed was to old and 1 tv didn’t work.J
• Melodee (8/5): - great place
• Zeffie (8/5): - The free coffee
• Zachary (3/5): Poor -
• Shucorey (10/5): - The front desk was very polite on at 3 shifts & professional.
• Jessica (8/5): Very good -
• Claudia (10/5): - Clean and quiet. Staffis friendly and accommodating.
• Garcia (10/5): Exceptional -
• Arthur (8/5): Very good - Breakfast and the bed No sun protection around the pool
• Larry (8/5): Good place to stay - Very nice for the price
• William (10/5): Exceptional -
• Brandon (2/5): - Had bed bugs in the room and rips in couch cushions and will NEVER be staying here again. Absolutely disgusting.
• Ruben (8/5): Very good -
• Krystal (8/5): - Everything was good! Had a great stay.
• Hector (10/5): - Breakfast
• Noah (2/5): - Card kept demagnetizing, room was never cleaned throughout our stay and WiFi was horribly slow and difficult to connect devices to.
• Nikkie (10/5): - Great and courteous service. Free parking and complimentary breakfast is a plus.
• Bonita (8/5): - Nice
• Saundra (8/5): - Everything was great except for the bed not as comfortable as i thought it would have been,and the room had an odor.The room was very clean,staff very nice,breakfast good,great location
• Sue (1/5): STAY AWAY… drive by and go somewhere else. - Location only Front desk clerk acted like a zombie at check in. The “suite” had a worn leather couch in it that would not be accepted at Goodwill. Pulling back the sheets, saw black droppings in the sheets. It was prepaid so sitting up in chair all night. Thank heaven for an early flight.
• Justin (8/5): - Room was clean. For the price great place. Breakfast was ok. Like I said for the price. I would stay there again. But I am a person that just needs a clean bed and bathroom all the other stuff I really don’t cares about.
• Melissa (10/5): - Room was clean, comfortable, and COLD! Excellent Breakfast. Property is a bit older, but not run down.
• DONALD (4/5): - Hard time getting room cleaned
• Bennie (8/5): - Location Room was downstairs like I asked One draw back was the breakfast at link sausage and there was no brown grill markings on any of the pieces and nobody was eating it. It’s so sad. That whole pan of sausage was a waste They could’ve had bacon crisp
• LAWRENCE (8/5): - Nice.... one problem is humid though A/C making me little hard to breathe.
• Dora (6/5): Pleasant -
• Tran (5/5): Great Location but bring slippers! - The location was placed near S Broadway. The carpet felt wet. Steep parking exit/entrance.
• kent (10/5): - All good. Clean room, clean bathrooms, and clean beds. Comfortable beds, good rest, quiet hallways!
• George (10/5): Graduation. - This hotel was absolutely amazing!!!! We came to celebrate my Great Nieces graduation. Checking in was a breeze & the room was big, spacious, and clean. The shower was hot and refreshing and the breakfast was absolutely awesome with a plethora of food options. It's also conveniently located across the street from The Broadway Shopping Mall as well as a plethora of restaurants. The outdoor pool was crisp and clean and had a nice fitness center as well. Overall, this hotel is definitely worth staying at.
• Dewey (8/5): - carpet wet from a/c leak
• Debbie (8/5): Very good -
• Roland (9/5): Quite & a good peaceful night sleep - It had all that I needed to start my travel day All was good
• Sheila (8/5): Great Hotel at a Great Price - The hotel staff was very friendly. The breakfast was great with plenty of options. Great location near dining and shopping. A great hotel for a great price.
• J (8/5): - Only suggestion i have is for non slip tub strips to be put in tub.
• Cody (2/5): - Only decent person was Collin. On top I got stuck in the elevator for 5 mins and my wife and 2 kids a different time all together for 10 mins and nothing was done about it I need this to be remedy just poor service for 850 dollars
• Verified traveler (8/5): - The front desk service was great. Very accommodating. Breakfast was good and replenished when needed. Very comfortable bed.
• Margaret (8/5): - I enjoyed my stay very much.
• Michael (10/5): - Hospitality was great, very courteous. Using Expedia to book with was horrible
• Nerie (10/5): - Very convenient
• Jeffery (8/5): - Only dislike I had was the room had a musky smell to it.
• Lewis (4/5): - Very tired hotel, lift did also not work
• Kellie (10/5): Clean hotel with Friendly Staff - Our family had a great stay while in town for a kids track meet. Friendly staff, very clean and great breakfast.
• david (10/5): Great Stay In The Rose City! - Easy check in. Friendly staff Clean and comfortable Great location Would stay here again!
• Tiana (7/5): Ask questions - Besides the maid not coming to clean my room for 2 days and I had to ask for clean towels and for my trash to be taken out, it was an okay stay
• Dave (8/5): This is an excellent hotel that is centrally located in Tyler. I was very pleased, despite not having the nice chair to - Proficient , helpful staff. Location. Clean. The photos of this room included two showing a big, soft chair which was conspicuously missing from the room. It was a primary reason for choosing the hotel. Staff suggested the chair had been removed in advance of renovations.
• Krisanne (6/5): - Noticed the staff standing around with nothing to do - alot. Would like to see more fresh fruit among the breakfast service. Floors in room seemed dirty in room.
• Rory (8/5): Very good - Breakfast was good. Room was spacious. The room had a smell. Not bad, but it had a musky smell.
• Saraj (6/5): Pleasant -

Photos