Best Western Dutch Valley Inn

Location: 161 Bluebell Drive Southwest, New Philadelphia, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Wheelchair accessible
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• King Room - Mobility Accessible with Bathtub

  The double room provides a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available

• King Room with Roll-in Shower - Disability Access/Non-Smoking

  The double room offers a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available

• King Suite with One Person Sofa Bed - Non-Smoking

  The suite provides a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available

• Double Room with Two Double Beds

  The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available

• King Room - Pet Friendly

  The double room provides a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available

• King Room - Non-Smoking

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Interconnected room(s) available

• Double Room with Two Double Beds - Pet Friendly/Non-Smoking

  The quadruple room offers a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Interconnected room(s) available

Guest Reviews

• Jode (1/5): Glad when I was done or over with - Doors and windows. Thanks for the heat The mattress was horrific, restless sleep laid at the foot of the bed and thank the Lord I didn't have to stay another day
• Anthony (6/5): -
• Michael (9/5): -
• Curtis (9/5): Very nice hotel for the price range - Place was clean. Breakfast was very good and fully stocked. Attendant in area keeping things clean. I had to move two times after my initial check in. Wi-fi would go out as soon as in entered the room. There was an obvious issue with an access point in the one end of the building. The third room that they put me in was in a different wing and the wi-fi had a strong signal but at times was a little slow but it was acceptable. The girl at the front desk was very accommodating trying to be sure that I was put into a room where the wi-fi was working properly.
• Tracy (7/5): It was good visit we did agree we would stay again and plan to in future however if we have a room that smells like that - It was well located also quiet we didn’t hear any other people in other rooms the desk person that welcomed us was very warm and welcoming answered any questions I had She suggested places to eat etc also breakfast was a pleasant surprise a great variety of food thank you The only complaint was the room smelled like stale smoke it was not a smoking room but that was bothersome it made it feel a bit hard to breathe. The pool was really cold we were not able to swim because of that
• Butkiewicz (6/5): Could have been better. - Easy to get a room Weird smell and weird stains on the sheets
• Justice (1/5): - Nothing Nothing
• Robin (10/5): Very pleased! - Everyone was so friendly and accommodating. The breakfast was nice with a nice variety.
• Shelly (8/5): -
• Kira (8/5): good stay - It was good Everything is fine
• Briana (8/5): -
• Mark (10/5): -
• Mark (9/5): -
• Mark (8/5): -
• Haleina (5/5): - The facility was nice and comfortable They charged us a fee without calling and talking to us first.
• Mary Lynn (5/5): The bed skirt was dirty, the valence was dusty and the hallway needed vacuuming. The breakfast was good. - Location The carpet had not been vacuumed. The one bed did not have stabilizers on one side and when you sat on it the entire mattress tipped up and you could fall down.
• baker (8/5): - It wasn't loud. It was quiet. It was comfortable, staff was really nice The only thing I didn't like was the bathroom was very small
• Carla (10/5): Great as usual - All great Two free nights!!!!
• Benjamin (7/5): - Excelente
• Peggy (8/5): It was a room to sleep in and price was right. - Breakfast was fine different menu daily. We got the last room with 2 beds other than the bathroom being small everything was clean. Staff was very friendly and helpful. Too small of a bathroom
• Teresa (6/5): Friendly staff. I know that they are very busy, but not as clean as I thought it would be. - Beds were quite comfortable. Not as clean as I thought it would be.
• Gage (10/5): -
• Rafael (7/5): -
• Rebecca (8/5): -
• Ted (8/5): Nicely done by all concerned - Very good Fresh fruit
• Teri (9/5): Goof value. Great comfort! - It was very clean, warm,and comfortable. In addition, I locked my keys in my car, And the desk clerk summoned someone for me right away. Nothing.
• Kirstin (10/5): Loved it. I stay here every time I’m in town visiting family. Highly recommend! - The staff is fantastic. Everything was so great!
• Riley (8/5): Good enough for what we needed but could always be better. - Very friendly staff, had a pool and in the middle of town. Not the cleanest, the chair and table had crumbs on them and the ice bucket was filthy
• Douglas (9/5): -
• Nikki (10/5): Everyone that worked there was so friendly helpful and kind. I was very pleased with the hospitality. - I didn’t really pay attention to the property it was late when we got there and early when we left. But I didn’t feel uncomfortable at all.
• Nicole (10/5): -
• James (8/5): -
• James (8/5): -
• James (8/5): -
• Lisa (9/5): - It was very clean! The staff was very helpful and welcoming!
• Heather (5/5): -
• Ann (9/5): - low toilet
• Janet (10/5): -
• Levi (8/5): Good clean motel - Just a great stay Nothing bad
• Kuehnl (7/5): - Staff were friendly. Nice location. Room was showing its age. Toilet leaked, the light above door flickered. Would have been nice to have a early check in. We were there for a wedding and it would have made life a lot easier to be able to get in the room to change and get ready for the wedding. You can't tell me with people being checked out at 11 and that's the latest that there were no clean rooms by 1pm. The desk lady said we could check in it would be 10 minutes or so then we went back in and were told it would be 2 at the earliest which was another hour.
• Snyder (10/5): - The breakfast was delicious , lots of different items served. The bacon could have been crisper.
• Yehuda (7/5): -
• Laura (3/5): - The check in was easy. Staff was nice. The fire alarm was pulled at midnight and the hotel was deaf for over half hour and never once said we are sorry for the inconvience that some butt pulled the alarm and woke and kept you up the rest of the night. No good night sleep that is for sure.
• Penny (10/5): I really liked the staff. They were very friendly and helpful. - I'm not a breakfast person so I can't answer this. Not sure.
• Lester (5/5): - No Small bed
• Pamela (6/5): - Older property and our maid service was poor. Not noisy at all and easy to get to. Staff was nice.
• Lauren (8/5): Friendly staff, clean accommodations in a heavily traveled commercial area. Good value for a short stay. - This hotel was clean and tucked away in a commercial area. That was a little disappointing, but it was close to the freeway and since we were doing something that didn’t require us to be at the hotel much it was fine for our needs. The bed was very comfortable and the room was exceptionally clean. The bathroom was clean, but very small, but that’s normal in an older Hotel. The staff was very friendly and helpful so all in all it was a positive experience. I had accidentally left some clothes there and didn’t realize it until three days later. When I called, I was cheerfully told that yes they had the clothes and all I had to do was give them my credit card number and they arranged for them to be shipped to my house. I really appreciate Things like this! This hotel like many others uses premade and low quality breakfast items which honestly is getting to be old. I know it is a cost cutting measure, but I don’t even consider a hotel like this offering breakfast part of the value of booking anymore.
• Ingolf (8/5): -
• cindy (8/5): - Personable staff . Older building ok for maintenace. But had a musty smell to it.
• Robin (8/5): - Check in was good. Several selections for breakfast, nice that it was until 10 a.m. Only note is that scrambled eggs were not very hot. Good stay
• Lynn (4/5): Wouldn’t stay again - Pool but hard to find signs for it Beds looked slept in Damp carpet in root
• Janine (10/5): - The room is very clean and nice. I will come back
• Wendy (10/5): - Staff was helpful and friendly. Room was clean and comfortable. Property is older and shows its age but it is quite adequate for a one night stay.
• Ted (2/5): - Old outdated would not come here again
• Ron (8/5): - Nice clean and quiet room. Breakfast was very good, too
• Douglass (9/5): Staff was good, a good rest. - Quiet, close to our destination. Friendly staff. Nice breakfast. Older building, slow draining in bathtub & sink, carpet dirty
• Rodney (6/5): - The staff was awesome cleaning staff was horrible. First room we checked into had not been clean. The front desk lady moved us no questions ask and apologized for her staff.
• Krystie (10/5): - I have stayed at this property 2 times. And both times it has been very clean and the staff has been amazing and very helpful.
• Michelle (10/5): -
• Frank an Diana (10/5): Great place to stay for the price - Had the king room the bed was great, room was clean all the areas was clean. Great place to stay if your going to Amish country
• Carrie (10/5): If Cindy is working, you're in good hands! - Cindy at the desk (11p - 7am) was absolutely wonderful. She was extremely welcoming upon our arrival.
• Gerard (6/5): Needs to be updated. - Typical BW room, older furniture and decor.
• Crystal (5/5): -
• Christian (8/5): - Overall not bad for the price. We literally needed a bed for a night.
• Jim (10/5): - Hotties
• Mike (4/5): I will be staying somewhere else next time.... - People were nice but the bed mattress was old and had a sink hole in the middle of the mattress. Bathroom was not as clean as expected. HVAC unit was also very noisy.
• Cheryl (10/5): Decent and clean! - Staff was awesome! Small glitch with the tv in the room but Renee was awesome and fixed the problem quickly. Would stay again.
• Kathy (10/5): - We had a wonderful experience for our 3 night stay. Staff was great! Renee was super sweet. Housekeeping staff were kind and helpful as well. The breakfast menu could use some alternating- for those that stay multiple nights, however everything was edible and area stayed clean and for the most part stocked. The pool area was clean but was not heated. No hot tub available. Nice location for anything in Canton to Berlin. Will be staying there again!
• Marrianne (8/5): - Everyone was friendly, nice breakfast. The room however was not cleaned well. Had a bottle on the ground beside the chair and the toilet needed cleaned. Which i just ended up doing myself. Other than that was a pleasant stay.
• Michelle (10/5): - Great place to stay
• Denise (10/5): All the other employees pulled together to made things good for the guest will she just remained on her phone - Clean and comfortable Everything was great except the person that should have maintained the breakfast was on the phone the whole time and all the other employee has to take care of what she should be taking care of
• Sharon (6/5): - Pool was not open and I was not told this when I booked the room.
• Frances (6/5): Dog pee ewe! - The room is dated but fine. I’m a repeat guest. The deal breaker on this stay was the dog pee in the rug - in my original room and in my new room. There were no other pet friendly rooms available so I used Funk Away to kill the smell as best as I could. I don’t mind paying extra for my pet - but I do mind not being able to walk barefoot. Why do you even have rubs in pet friendly rooms anymore?? There are so many other flooring options.
• Jesse (9/5): -
• Rachel (10/5): -
• Charles (10/5): - Easy check in, breakfast was good
• Donald (9/5): Good place to stay. Convenient for where I was going that evening and the next day. - Breakfast was very good.
• Charles (10/5): - Convenient
• Christie (6/5): - It is old and musty. But, it was inexpensive and the front desk person, Julia is AMAZINg.
• Dennis (5/5): This BW lodging was marginally decent, but not on a par with other BW motels in our experience. - Location: Good, primarily b/c it was screened/removed from major exposures to traffic or objectionable surroundings. Room Design: Ample space, except for a slightly "tight" bathroom. Breakfast: The daily "special" was tasty & hardy... thought the sausage links could've been better if browned in a pan before serving. Room coffee maker: Very cheap, which detracted from making quality coffee. Bathroom wall outlet/GFI did not work! Elevator & elevator lobby: Odor of cleaning solvents was overwhelming.
• SUZANNE (10/5): - Very friendly
• Brian (10/5): - All of it
• brian (6/5): Overall, it was comfy, except for cleaning and underbedding being dirty. - Location is good. Staff was very nice. Breakfast was good everything it was in working order. The sheets and everything were clean, but the under bedding like the mattress, protector and stuff we’re definitely not. Stains on them & hair. could not see out the window because it was crusted over with looked like calcium build up or something. Stains on floor. And it was also dried up pee around the toilet simple cleaning could’ve got that.
• Henrietta (6/5): - We have stayed there many times for several years and was very pleased with price, location, condition, staff and safety. It was apparent this time that management has changed. The common areas were dirty, breakfast was less than good but the room/bed was comfortable. Sorry to see the maintenance slipping to the point that I will go elsewhere on my next trip.
• Thomas (10/5): Great stay - The complete stay was great staff always ready to help
• Brielle (8/5): -
• Jonni (10/5): Would definitely go back! - The beds were very comfortable. The room was clean. The staff was warm and accommodating.
• LaShonda M (8/5): - Nice staff
• anthonydJ1882GC (4/5): Needs major updating. - Way overpriced for the condition of the hotel and rooms. The staff cleaned the rooms but the paint, carpeting, etc. was poor. Needs major update. Would not recommend this hotel and will not be returning.
• KARL (10/5): - This Beat Western was dated but clean with a friendly staff and everything was put together well. It’s an older facility but still plenty to enjoy. Breakfast was good and we had a very nice experience. Hardest part was finding it after a late night of football
• Brenda (10/5): -
• Alan (8/5): Good value for the immediate are. - Nice overnight during longer road trip. Hotel is convenient near the interstate and lots of food & services. Room was very clean & comfortable. Overall the furniture and fixtures are quite worn & tired. Desk chair leaned sideways enough to be scary, tub drained very sloooowly, such that I was nearly ankle deep near the end of my shower. Breakfast was fair and similar to most hotels. Price was way better than other hotels nearby.
• Annette (8/5): - Not perfect but nice and star was great
• Chuck (10/5): - Property professionally managed in all phases of operation.
• Stanley (10/5): - Old but nice a little overly fragrance in the room from air fresheners
• Allen (10/5): - Little 2 story hotel tucked behind another hotel which was nice and quiet. Didn’t hear any traffic. Toilet took forever to flush. Beds comfortable.
• Patricia (8/5): Could have been better - The staff was excellent. Too bad the maintenance of the floors didn’t match. The carpet in the halls were stained and dirty. Even the tile floor could have used a good mopping. Our room though clean has a strange smell to it
• Judith (4/5): - Whole facility was dirty& smelled. Toilet didn't work & no one came to fix. Stayed here several times , the last in August 2024. Could not believe how bad it has become in less than a year. Always liked coming here, but will never be back.
• Don (6/5): Just OK - Room was clean.Staff was pleasant. Bathroom was SMALL & very outdated
• Randy (5/5): Passable -

Photos