Frangipani Hotel

Name: Frangipani Hotel
Address: Belmont, Bequia Island, VC0400, Bequia Island, VC

Location: Belmont, Bequia Island, VC0400, Bequia Island, VC

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Recreation Opportunities: Engage in a game of tennis or unwind in the garden while admiring the views from the terrace.
Dining Experience: Indulge in Caribbean cuisine at Frangipani Restaurant with stunning ocean views, or opt for in-room dining and enjoy room service. Sip on a drink at the bar/lounge or beach bars.
Amenities: Benefit from complimentary Wi-Fi, concierge services, and optional babysitting. Each uniquely decorated guestroom includes kitchenettes, free Wi-Fi, and daily housekeeping.
Book your stay at Frangipani Hotel in Bequia Island now to enjoy a delightful waterfront retreat with easy access to nearby attractions.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 11:00 AM

Instructions: The front desk is open during the following times:

Saturday - Thursday: 7:30 AM - 8:00 PM

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please note that the last connection ferry from St Vincent (SVD) departs at 6 PM daily.

Amenities & Facilities

Health or beauty spa nearby
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Evening entertainment
Snorkeling nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Front desk (limited hours)
Ecotours nearby
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
Beach towels
Couples/private dining
Health or beauty spa nearby
Swimming nearby
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
Handrails in stairways
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only
Well-lit path to entrance
Accessible shuttle
No accessible shuttle

Rooms Available

Deluxe Double Room, Balcony, Partial Ocean View

1 King Bed OR 2 Twin Beds
Balcony with partial ocean views

Internet - Free WiFi
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board (on request), and guidebooks; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Kitchenette
- Refrigerator
- Desk
- Fan
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Bedsheets provided
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Standard Studio

1 Double Bed
Overlooking the garden

Layout - Separate sitting area
Internet - Free WiFi
Food & Drink - Kitchenette with microwave, cookware/dishware, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request), guidebooks, and electrical adapters/chargers
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Kitchenette
- Fan
- Microwave
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Partially open bathroom
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Superior Double Room, 1 King Bed, Balcony, Sea View

1 King Bed
Balcony with sea views

Internet - Free WiFi
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Refrigerator
- Desk
- Fan
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No cribs (infant beds)
- Day bed
- Bedsheets provided
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Standard Room, Balcony, Garden View

1 Queen Bed OR 2 Twin Beds
Balcony with garden views

Internet - Free WiFi
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and towels
Practical - Day bed, safe, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Kitchenette
- Refrigerator
- Fan
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Partially open bathroom
- Day bed
- Bedsheets provided
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Economy Room, Shared Bathroom, Sea View

1 Queen Bed OR 2 Twin Beds
Overlooking the sea

Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Shared bathroom, in-room sink, free toiletries, and towels
Practical - Iron/ironing board (on request), guidebooks, and electrical adapters/chargers
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Shower
- Kitchenette
- Fan
- Interconnected room(s) available
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Shared outdoor bathroom
- Guidebooks or recommendations
- Electrical adapters/chargers
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)

Guest Reviews

beverley (8/5): - hotel was ok, the only rooms with air con are up a steep hill (not for the faint hearted)we where moved to a lower room , but that was quite steep , maybe ok for younger people or very fit , the staff are lovley , we have been to Bequia many times but usually on a boat ,so decided to go on land this time ,
Dietmar (10/5): - Ich liebe diesen Ort! Genau so habe ich mir ein paar Tage Karibik vorgestellt. Einschließlich der Einschränkungen, wie z.B. zeitweise kein Wasser oder auch keine aircondition, dafür einen mega Blick auf das Meer bzw. Port Elisabet. Lunch, Dinner oder an der Bar DIREKT am Wasser ist schon sehr sehr cool! Ich empfehle das Frangipani wärmstens allen, welche nicht wert auf Schickimicki, dafür auf spirit und Natürlichkeit legen.
Joelene (8/5): - The room and ground were super cute, clean and welcoming. Better signage would have been helpful when driving, parking and navigating to the reception area.
Adam (10/5): - I stayed in a beautiful room high up looking over the bay. I found the balcony a nice place to read whilst looking at all the boats, ships, and yachts below. The team in reception, the restaurant, and bar were always very polite. I recall how sympathetic they were when my bank kept me on the phone for 20 minutes just to pay a bill. I learned from Bequia Hertigage Museum, it is also historic, being the first hotel on the island some 80 years ago when the only vistors were those on Yachts. I shall definitely be back!
Maria (10/5): - Bathroom needs an update, noise
Apollos (2/5): - The room was very dirty and smell funky. There was lots of worms crawling on the floor, bed and ceiling. Also lots of bad mosquitoes, trust me you will not get a comfortable night rest.
Morgan (8/5): - This hotel was wonderful. Our room was large with a beautiful view. It’s convenient to talk to from the port and to other restaurants and parts of the beach. The service was extremely slow at the restaurant but that’s to be expected everywhere in St. Vincent and the Grenadines.
Mark (10/5): - The true authentic Caribbean with a relaxed charm , character and ambience…. The staff are exceptionally good and make everything flow seamlessly to ensure a wonderful stay. Lovely food , bar and great coffee shop next door where one can relax , chill, read or just enjoy the fabulous views. Re
gregory (4/5): - Nice people, but no A/C, (2 rooms only) no window glass or screens, and wicked mosquitos. Restaurant might open, might not.
Kathleen (6/5): - The room was lovely and the view was spectacular. However, I had messaged the hotel to say that I was arriving on the last ferry which is after reception hours and was told not to worry that someone would be there to check me in. I messaged them particularly because of reviews I had read. Yet when we arrived, reception was dark. We called and knocked for 30 minutes before a bystander took my husband around the back to find the manager. When we got to the room there was no toilet paper and the bathroom was flooded. They were responsive to my call regarding the bathroom. Breakfast Sunday was late in getting started, but we were allowed to check out at noon, which was helpful as we had to go outside the hotel to find breakfast. My husband did love the room, but I am having a hard time getting over the initial negative impression. It is a shame really as it has so much potential.
Glenn (4/5): - Sadness becomes the Frangipani It is bittersweet to write this review, as I have a long history with the Frangipani Hotel, dating back 38 years, with my most recent visit approximately 17 years ago. Time moves on, and changes are inevitable, but unfortunately, the Frangi has allowed itself to slip into a state of disrepair. While it remains a beloved gathering spot for locals and tourists, staying at the hotel has become fraught with challenges. During my stay, I encountered daily inconveniences, including no water or hot water, stained bath towels, and noise from music drifting uphill into rooms that offered little respite. Despite raising these concerns with the front office—who were polite and attentive—they provided few solutions, apart from replacing the towels on one occasion. This experience was disheartening for someone who has stayed here many times and once could not imagine staying anywhere else on Bequia. Regrettably, I will choose a different option for my next visit. That said, credit must be given where it is due. The rooms are spacious and comfortable, with well-made beds, and the restaurant seems to be their primary focus, offering enjoyable meals. Sadly, the charm and care that once defined the Frangi have faded, leaving loyal guests like me disappointed. MAJOR POINTS: • Sporadic water supply: The water supply was inconsistent, with disruptions occurring daily, making basic needs a challenge. • Toilet issues: The toilet required daily repairs, adding unn
Robert (2/5): Not happy - The price was far too high, as the room had no fridge,TV or most important no air con. The whole app needed serious upgrading. The mosquitos were a problem. Fly screens would be the answer. We were up at 8.00am for breakfast, no sign for at least 20 minutes. Then we only had coffee and toast as we had a ferry to catch
Lina (10/5): - It is a very nice property. Unfortunately there was only one sheet and the air was very cold, so I had bad nights, and turning up the temperature was risking mosquito bites. The mosquito net is not appropriate for the size of the bed. The bed needs a good adjustment and it makes a hard sound every time you move or sit down. We understand that the water pressure may be low, but bathing took longer than usual, however it was warm which contrasted with the cold air in that room. Apart from everything, it was very nice, comfortable, with a nice view, we always had little birds by the window and a chicken that walks around the back of the hotel. Christine (I think that is her name), is at the reception, as a waitress, attentive to details, was very kind and helped us find a solution to a problem that we had.
Laverne (6/5): - There was limited lightning and safe did not work. The room needed to be updated The staff was pleasant and helpful.
Bill (10/5): - The Frangipani hotel is the most beautiful hotel just on the outskirts of town. The staff are incredibly friendly and very helpful. My room had the best view across the bay, and was always kept clean and tidy. Would definitely recommend!
david (10/5): - Perfect location on Belmont Walkway. Kind, helpful & friendly staff. Thank you.
Resekah (4/5): - The bathrooms and tiolets need to clean properly for the cost being charge for a room
Eunice (2/5): - Muy malo, el edificio es viejo, los baños asquerosos y afuera de las habitaciones, las habitaciones solo tienen un abanico de pedestal, no tienen abanico de techo como promete , en la noche la puerta principal se queda abierta y no hay seguridad ni dejan ningún contacto para ayuda ni asistencia, la verdad no volvería a ese lugar.
FRANCOIS (4/5): - Le chien de l’explicitant mord les clients
yvan (10/5): - Great Hotel that has it all . The room 17 and 18 are the best view and comfort . Hôtel restaurant and coffee shop are simply the best , menu is nice and prices are fare . Enjoy the ocean side walk to Queen Elizabeth beach and local food resto and beach bars . Bequia is a jewel and touch my heart 🌈🍍🌠
Ann (2/5): - The location was the only good thing. The room was dusty, shower was dirty. We didnt need ac but the owner was not nice. The workers didnt seem to care much
Joachim (10/5): - Very friendly and comfortable
Luke (2/5): - In short, don't stay here if you want to get any sleep or value service in any way, I think this place is an actual scam. The hotel has/operates a bar on premise that stays open very late and blasts music, making it impossible for anyone at the "hotel" to sleep until they finally turn off the music (we're talking 1am ). If you see Google saying the bar "closes" at 10pm, that's not accurate, it stays open much later. I have no idea how this hotel has very many guests given this, basically everyone has to stay up until the bar shuts down/the DJ gets tired, it's literally at the hotel. I feel like the hotel was a complete scam, and have never seen a setup like this before, there's zero sound insulation. Service otherwise was virtually nonexistent, they didn't seem happy to have me check-in, and ghosted me at the front desk for ten minutes with no explanation, then suddenly came back to check me in.
David (6/5): - Charming old hotel with great views could do with money being spent on it, and a bit more care to clean and check. Friendly helpful staff
jason (4/5): - We like the location close to the great beaches and nearby restaurants, had a cool bar and dining set up over looking the waters, didnt try their food or drinks no comment there. Stayed one night for over $600ec and was placed in one room without a AC or working fan some lights didnt work no 120v outlet made a complaint to get upgrade to a sloghtly better building across the way all was fine until we had to go to the bathroom that had a large investation of millipeded and 2 small gieko, couldnt do another night, they can keep the over priced change, the manager didnt have any courtesy to even address us at any point, theres way too much nicer place in bequia to stay. THIS is My honest experience
Jada (2/5): - I like the seaview from room window I liked the balcony and view I made a booking with Expedia for two nights at the rate of $50 USD per night. Expedia do not take the money but Frangipani was supposed to. My cards are all working for bookings everywhere else. Frangipani rejected payments several times. I wrote many emails to say I would be turning up and will pay upon arrival. When I turned up Sabrina the owner/manager, said she was no way going to let me have the website price that is shown on my reservation. She claimed the price was for one night, but clearly as you will see, it says two. Then she said it was a special offer for locals only. Local independence day. Another load of codswallop. I had seen these advertised prices for so many weeks, long before I even arrived in the country. She could see I had lots of bags and that I would have little choice. So,then she cancelled my booking and told me to make another booking. Then she contacted Expedia immediately so when I looked the prices had more than doubled. I asked why she changed the prices as I knew she did because she ran away from the counter for so long. She did not deny. She said she contacted Expedia and asked them to remove the offer ASAP. And they did. She cancelled my reserved booking, and did not honour this out of decency. She said 'there is no way I am giving you a room at $50 per night'. It did not matter that this was advertised at this price. Totally unfair and false advertising
Brian (8/5): - To much mosquitoes at the room and there were not enough amenities to to help with the problem
Milton (10/5): - Even though it was off season the staff was very friendly and attentive to my needs. Rooms very clean and spacious
Darren (10/5): Excellent location and great staff. - Perfect location right on the waterfront. Very big spotlessly clean room , great onsite bar and restaurant . All the staff were great , they helped us with a day trip to Mustique absolutely no complaints.
SteveElsasser (8/5): - Bequia is very unique in itself. Some things just fit in a person's lifestyle and Bequia is and has been in the past the place for me. I am not a FIVE STAR traveler but not because I am cheep, most of my life has been 5 STAR. Once you have been to Bequia you just feel it. It is not the Frangipani it is the whole Island. I stayed in a private home on the north east windward side for a month first. 4.2 km walk in to Port Elizabeth, who does that, I did. I had no intention when I first went down walking. I did 13.2 kms one day. Good for me and my health I would say. Unfortunately Bequia will change, newer resorts and the Cruise Boats are somewhat taking over when they come in but good for the local people I would think, extra Income. Bequia has one serious problem and that is "LITTER" every where and designated garden areas are full of "LITTER" and weeds, commercial buildings near the waterfront need maintenance and paint, wooden pallets covering opening on the sidewalk. First impressions count and this is terrible. All it requires is locals volunteering to clean up their area in your personal space. You have to be there to understand. We have had this same concern and the area I live in which is a famous tourist area in Ontario. They need Education on this and heavy fines. We need the same here. I don't mean to be the mouthy tourist who sits on the outside wining. It is a very inexpensive fix and extremely important. You just have to walk around. Bequia is the best
Bente (10/5): Ældre hotel med charme og meget venligt personale - Ældre hotel med megen charme. Ligger lige i vandkanten og ikke langt fra centrum. Vores søn og svigerdatter havde en lystbåd liggende lige ud for hotellet. Meget venligt personale, vi boede på hotellet i 16 dage og vil helt sikkert vælge samme hotel, når vi kommer tilbage til Beaquia
Verified traveler (2/5): - No me dieron mi reservación.. O Expedía vende habitaciones de mas o el hotel..
Verified traveler (8/5): - Very authentic and original 😉😊 Classic early 1900s hotel
Verified traveler (8/5): Rustic historical hotel right on bay - I stayed in one of the basic rooms with a shared bath. After a week living on a boat, it was perfectly lovely and clean. The hotel has been operating since the 1800’s which is pretty cool.
Verified traveler (10/5): - The hotel manager is very courteous and even gave me an upgrade in my room. Which I like it because I did not know that the room that a had booked was with a share bathroom. I really appreciate it. Thanks
Rosan (4/5): - Not so good
Verified traveler (2/5): Do not stay here - No AC, bugs were awful--no screens on window, water stopped working, toilet broke. Management not willing to provide us with an acceptable refund.
Verified traveler (8/5): Kind staff, clean rooms, shared bathrrom. - Kind staff, clean rooms, shared bathroom. Good location, nice bar.
jeffrey (10/5): - Amazing service hospitality food a nice family-run place that makes you feel like you are at home
Verified traveler (8/5): Quaint and relaxing - Great staff and location. Walking distance to everything
Philip (6/5): Nice Location but hotel wants remodeling - Hotel from the fifties buildings shaking wen you walk doors not secure and easy to open walls like paper noisy wants modernisation other wise location great.
Florence (8/5): Beautiful small hotel on bequia - Very comfortable and clean, they let us keep the room until 4.30pm giving us time to shower after the beach before we left.
Roger (8/5): Great place to stay on Bequia. - Close to dive shops, town and right on the water. The staff were all very nice. The food is excellent and the Thursday night BBQ was a treat. I really enjoyed my stay.
Robert (8/5): Bequie - walking distance to everything
student (6/5): Affordable accommodation, poor restaurant service - I was travelling as a group of 3 students and we were staying in the hillside deluxe twin room. The room was clean and the fans kept it cool overnight. Mosquitos were a big problem, but the room is equipped with mosquito nets for each bed, insect repellant incense (the kind that burns for 6 hours), bug spray and a body insect repellant spray (although I'm not sure if they restock the last 2 as these could have been left from previous guests). We weren't bitten too badly but I think it definitely helped applying mosquito repellent before entering the room in the evening! Service at the restaurant was not good - very slow and served without a smile. We felt we were causing an inconvenience to the staff by dining there. Apart from this, good hotel for the price and would return, but not to the restaurant.
Verified traveler (8/5): Charming little hotel. - Charming little place. They accommodated our request for a roll away bed for our son, provided beach towels as needed, and have a restaurant and bar on site (like everything on Bequia, the food and drinks are a little pricey).
DaSa27 (6/5): Mixed feelings - We were really looking forward to our New Year's stay at Frangipani. Unfortunately our expectations were too high, as we had not realized the huge difference between the garden rooms and the "original" rooms which we had. Only 1 of the photos on the Expedia site is of the original rooms, and we did not realize it. On the positive side, our room was spacious and clean. However, the shared bathroom system was not always a pleasant experience. We ran a few times out of toilet paper, the toilets were often very dirty, someone threw their cigarette butt into the shower, one of the showers was always out of order, another guest liked to keep the toilet door open while doing his business etc... All maybe small things separately, but not the best experience as a whole! The location is great, and most of the staff friendly. The restaurant had excellent food, but service was really slow, especially at breakfast. An hour will not be enough. The wifi worked only in the common areas, not in our room. There can be quite a lot of noise in the evenings/mornings, depending on the courtesy of your fellow travelers stomping on the wood floors and banging doors in the corridor. The bar/restaurant was also right under our windows. All in all, we really wanted to like this place, but in the future would definitely avoid the original rooms, and either pay the extra for the garden rooms or go somewhere else.
Verified traveler (4/5): - good location if you want to be close to ferry and town but you have to walk to beach. hotel next door had a party at night so it was really loud. bed was not clean.
Suke (4/5): A dark, dismal and vastly overpriced hotel - The room maid was not told that we were in residence, hence no service initially The cable TV never worked- it is not working was the response to my complaint The bar/ restaurant failed to open on some evenings The air conditioning was to noisy to use When settling the bill, my bank advised that another hotel was credited with the payment The food menu was the worst on the island-including steak and rice for steak and fries An overgrown tree obscured most of the potentially great view
David (2/5): Bequia disappointment - We were very disappointed with Bequia and the hotel. Whilst it was out of season, they should have kept the bar open later than 7 each night in the hotel if you have guests. The room itself was fine but the shared bathrooms need modernising. Dirty tiles due to age, shower heads worse than cheap hostels. Staff were unfriendly. We had a powercut of most of our first day with no water or electric. A simple courteous 'sorry' would have been nice when asking when the power was back on. The staff really do need to be more friendly. The food wss also overpriced compared with food at other eateries very close. I have travelled to 90 countries and I wouldn't recommend here.
Mark (8/5): Nice place for stay - Nice hotel just outside town. No a/c, shared bathrooms. Budget option for 50eur. Nice neighbourghood at the bay. Clean and quiet. Hot water. Poor hotel bar.
Verified traveler (10/5): - Don't really like to write but I will say that they met everyone of our requests. A great example was Sion who works in the bar, we wanted whiskey and coconut water and they did not have any of the mixer so he sent to a local cocnut vendor and purchased over 2 liters of water as he sent twice! They were very customer/guest conscious. Anyone will love that attribute!