Ciel-Luxe Hotels
Location: 5ta Calle Poniente No. 6, Antigua Guatemala, Sacatepequez, 3001, Antigua Guatemala, GT
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience extraordinary hospitality at Ciel-Luxe Hotels, your perfect retreat in Antigua Guatemala!
Unparalleled Comfort
Our 20 elegantly designed guestrooms feature private patios and LCD televisions, offering a serene setting for relaxation. With complimentary wireless internet access, stay connected while enjoying the luxury of comfort prepared just for you.
Delicious Dining Options
Indulge in a flavorful experience at our on-site restaurant, or relish the convenience of room service during limited hours. Start your day with a complimentary continental breakfast served daily, fueling you for adventures in this historic city.
Convenient Amenities
Take advantage of our concierge services, shuttle options, and a stunning banquet hall, ensuring a seamless experience whether you’re here for work, leisure, or celebrations.
Don't miss out on a remarkable stay – book your room at Ciel-Luxe Hotels today!
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Free breakfast
- Proposal/romance packages available
- Area shuttle (surcharge)
- Free bicycles on site
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Continental breakfast
- Concierge service
- Wheelchair accessible
- Free breakfast
- Safe-deposit box at front desk
- Front desk (limited hours)
- Porter/bellhop
- Smoke-free property
- Wedding services
- Ecotours nearby
- Tours/ticket assistance
- Area shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Free bicycles on site
- Airport transportation - pickup (surcharge)
- Free continental breakfast
- Ziplining nearby
- Couples/private dining
- Proposal/romance packages available
- Banquet hall
- Bus station shuttle (surcharge)
- Coworking spaces
Rooms Available
-
Studio Queen
1 Queen Bed
194-sq-foot individually decorated room with a patio
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Private bathroom
- Toilet paper
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite Familiar - Two Bedrooms
2 Queen Beds
205-sq-foot individually decorated room with a patio
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Private bathroom
- Toilet paper
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe King
1 King Bed
322-sq-foot individually decorated room with a patio
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Private bathroom
- Toilet paper
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Queen
1 Queen Bed
194-sq-foot individually decorated room with a patio
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Private bathroom
- Toilet paper
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior King Room
This twin or double room features a flat-screen cable TV, telephone. The en suite bathroom has a shower.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Toilet
- Private bathroom
- Tile/marble floor
- Alarm clock
- Cleaning products
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Superior 2 Queen Beds
The spacious double room provides a safe deposit box, a tiled floor, as well as a private bathroom featuring a shower. This double room features a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Fan
- Toilet
- Private bathroom
- Tile/marble floor
- Alarm clock
- Cleaning products
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Suite Junior 2 Queen Beds
The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features a safe deposit box, a tiled floor and a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Toilet
- Private bathroom
- Tile/marble floor
- Alarm clock
- Cleaning products
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Deluxe Double Room
Providing free toiletries, this double room includes a private bathroom with a shower. This double room provides a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Toilet
- Private bathroom
- Alarm clock
- Drying rack for clothing
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Queen Room
The spacious double room features a safe deposit box, as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Toilet
- Private bathroom
- Alarm clock
- Drying rack for clothing
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Junior Suite 1 King
This spacious suite features a flat-screen cable TV and telephone. The en suite bathroom features a shower.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Toilet
- Private bathroom
- Tile/marble floor
- Alarm clock
- Cleaning products
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Superior Suite King Bed
This spacious suite features a flat-screen cable TV and telephone. The en suite bathroom features a bath and shower.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Toilet
- Private bathroom
- Tile/marble floor
- Alarm clock
- Cleaning products
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Junior Suite Familiar 2 Double Beds
2 Queen Beds
205-sq-foot individually decorated room with a patio
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Toilet paper
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Suite
1 King Bed
205-sq-foot individually decorated room with a patio
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and safe
Comfort - Daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
-
Traditional Loft
1 Queen Bed and 1 Twin Bed
323-sq-foot individually decorated room with a patio
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and safe
Comfort - Daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
-
Superior Loft
1 King Bed
474-sq-foot individually decorated room with a patio
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe
Comfort - Daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
-
Loft Queen
1 Queen Bed
323-sq-foot individually decorated room with a patio
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Private bathroom
- Toilet paper
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Suite, 1 King Bed
1 King Bed
323-sq-foot individually decorated room with a patio
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and safe
Comfort - Daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
Guest Reviews
- Yaneth (10/5): Excelente - Es un hotel precioso. Ubicado a una cuadra de la plaza principal de Antigua. Es una casa divina. La habitación súper grande y cómoda. El desayuno aunque no es buffet estaba muy rico. La atención del personal excepcional, muy atentos. Todo me gustó. Prefiero ir a Antigua que a Guatemala.
- Svetlana (10/5): Отлично - Красивый отель, великолепный дворик с садом, вкусный в гватемальском стиле завтрак. У нас был двухэтажный номер, кровать на втором уровне, очень удобная с мягкими подушками, я хорошо выспалась. Стойка регистрации работает 24/7. Нас встретили поздно и заселили, утром рано выселили и приготовили специально для нас завтрак. Все очень понравилось
- Jorge (9/5): -
- María José (10/5): -
- María José (10/5): -
- Felicita (10/5): - This property was centrally located and the hotel was beautiful and staff was so kind and helpful.
- Jerry (10/5): Charming - Excellent staff. Very clean and rooms have a charming old school feel. Great central location. Great restaurant. Free breakfast is good but could use more variety.
- Claudia (6/5): - The location was great, quiet,but the room service didn't respect my privacy sign at the door and walked in to my room anyway. Also when I was checking out I left a tip for the cleaning person and the bell guy took it which left me very dissapointed. Other than that everything else was fine.
- Roberto (10/5): -
- Igor (10/5): - Excelente habitación. muy cómoda. El desayuno estuvo muy bien. el personal muy amable y atentos a todos los detalles.
- Sergio Reyes Alburez (10/5): - Atención del personal La cama estava en un segundo piso y no había un espejo en la habitación.
- Reggie (8/5): -
- Delqui (10/5): - Super serviciales limpio comodo
- Elmer (10/5): - we were very happy and great staff!!
- Delqui (10/5): - Servicio de primera. Si tienes una situacion te buscan alternativas
- Ashley (10/5): - Este hotel fue increíble y muy céntrico.
- Lidor (10/5): -
- Haydee (9/5): Ubicación perfecta - La ubicación es inigualable Buen servicio y atento el personal
- Leilani (10/5): - Beautiful property with lush greenery. Staff was incredibly friendly and accommodating.
- David (9/5): Excelente ubicación y servico - Excelente ubicación, muy buen servicio.
- Nancy (10/5): Experiencia agradable - Precio justo, instalaciones y jardin hermoso, ambiente agradable y todo muy limpio.
- Zorayda (10/5): - La excelente atención que recibimos
- Andres (8/5): -
- Rivas (9/5): El lugar esta super bien ubicado, es muy acogedor, lindos detalles y el personal muy amable - Es acogedor el hotel con muchos detalles lindos en los jardines y las habitaciones Es complicado subir escaleras del cuarto para un adulto mayor.
- Raquel (10/5): -
- Jorge (10/5): Todo muy bien ...descansé. - La atención del personal de restaurante No me dieron comprobante de pago
- Jill (6/5): - We set up airport transfer with Andrea but driver never arrived. He told us that he did NOT receive the request from Andrea. We contacted her and never received a reply and so got an Uber but since it was our first time in Guatemala this was very stressful! Room was NOT as pictured (no tub) and was very noisy with people dining/talking directly outside our window and at nearby front desk. Shower did not drain well. I requested water several times but did not receive. The bed was comfortable. Breakfast and location was good. Overall experience was not good and I would not stay here again!
- alicia (2/5): - There was a parking fee. Plus you have to walk to & back to parking car. No reception in desk all night till 7am in the morning.
- Raquel (10/5): - I absolutely loved this hotel! I spent two nights here for an extremely affordable price! The staff was very lovely, the bed was huge, room was always cleaned and well maintained throughout the day. I enjoyed the free breakfast, the ambiance and the location. It was located in an extremely walkable area. Hotel was a 10/10!
- Brenda (10/5): - Buen servicio muy limpio
- Arlenis (10/5): - Property was in a great location, very clean with great service and the staff was great. I didnt eat at the restaurant but ordered room service and this would be the only area i would suggest an improvement for this property...the food lacked flavor, size and presentation
- Jose (9/5): Bonito con inmejorable ubicacion, personal super amable y servicial. Muy recomendado -
- Oscar (6/5): - There's no parking in the property and you have to pay for it, the room that I had reserved did not have air conditioning, the room that was stayed in the bathroom it's real small, the staircase going up to the second floor where the bed and the bathroom is a real small,
- Timothy (8/5): - The gardens and sitting areas around the property were amazing and super quiet. The shower in the bathroom was very nice, especially after a long day of traveling. The staff were also super friendly. At around 9 o'clock at night someone started setting off fireworks over the hotel which paired with the live music in the courtyard made falling asleep relatively hard. We got the 'superior room 1 king bed' which was supposed to come with free bottled water but when we asked for bottled water they charged us extra.
- Kevin (9/5): - Buena ubicación Fue un gran relajo con el parqueo, ellos arriendan un parqueo lejano y el servicio del parqueo no es el mejor.
- Pete (7/5): - Very small rooms. They were different than rooms back in December Up stairs. It was very narrow and rooms very small
- Elizeth (10/5): - Perfect stay right in the heart of Antigua
- Edgar E (10/5): - Very friendly
- Ingrid (8/5): - Beautiful Garden and lounging area.
- Ugo (8/5): -
- Patricia (8/5): -
- Juan José (9/5): -
- Ulrich (7/5): -
- Silvia Cristina (10/5): - La atención de las personas, muy amables y servicial. Sin comentarios
- Alejandra (9/5): Un lugar acogedor, bien ubicado y con personal muy atento y amable. - La ubicación y amabilidad del personal El cuarto de dos niveles que tenía el baño abajo. Había que bajar cada vez que queríamos entrar al baño.
- Irving Noé (6/5): -
- Cardona (10/5): Las personas mas amables y simpaticas! Es un destino hermoso y la ubicación del hotel lo facilitó! - El hotel es hermoso y sus empleados excelentes! Tremenda ubicación. La comida, el servicio y sus alrededores sobrepasaron mis expectativas. El baño un poco pequeño y no tiene secador de pelo, el hotel me prestó uno. Por todo lo demas, muy complacida. SI hubiesen mas toallas, jabon etc, hubiese sido bueno.
- Niamh (10/5): - Location was perfect. Central to everything. Staff were brilliant. Left my airpods behind and they contacted me immediately. Dinner was amazing. Breakfast menu very limited but brunch menu top class. Rooms lovely too.
- JAVIER (9/5): -
- Juan Gabriel (5/5): -
- Antonia (9/5): -
- Miguel Angel (7/5): - La ubicación es perfecta La incomodidad de las habitaciones. No hay armarios. El baño en la doble principal es tan estrecho que hay que vestirse fuera. Sin luz natural
- Ugo (9/5): -
- Carlos (9/5): -
- Rodolfo Marin (9/5): Calidad de hospedaje - 1. Excelente atención al cliente 2. Habitaciones limpia 3. Desayuno rico 4. Excelente ubicación 1. La condiciones climáticas favorecieron a mucho calor y no contaban con ventiladores.
- Marlon (10/5): - The service is incredible. Everyone was friendly and helpful. The rooms are clean, and the location is in the center of everything. The design of the lofts is interesting and well decorated, but might difficult for the elderly. The wifi is weak, but everything else was absolutely great
- Melissa (10/5): -
- Erik (10/5): -
- Juan Jose (5/5): -
- Alvaro (5/5): Más mal que bien - Las instalaciones El personal de recepción
- purificacion (10/5): -
- Gloria (10/5): - Antigua is simply beautiful. It's so walkable and people are very friendly. And there's a world-class restaurant at every corner
- Stacy (10/5): - Absolutely amazing! Great location and the staff was very nice and kind. Room was clean and very historic. Will definitely stay again!
- Antonia (9/5): - Great central location! Hard beds
- Ludving (7/5): -
- Vanessa (4/5): - Mal servicio. Ofrecieron un cupón para el Spa, pero no tenían Spa Las instalaciones se oían demasiado fuertes los ruidos
- Kelly (7/5): I loved the beautiful grounds and hotel, but room was too small to even move around in. - Breakfast and dinner were excellent. Waitstaff very attentive. Atmosphere was excellent. Music in the evenings was perfect. Overall decor and gardens were very inviting. Lots of places to sit and hang out. Our room was so small you could hardly walk around the bed without hitting your foot on the stairs coming down. There were no hangers in the armoire. The armoire was useless as it was so close to the bed it made opening the drawers difficult. No place to put suitcases. There was no countertop in the bathroom to put cosmetics or even your toothbrush. Shower had great pressure and looked nice. Room was very clean, but not functional! I’m sure there are larger rooms than we stayed in and fully functional, but our was not.
- Isis (6/5): - NOT PARKING AVAILABLE, THEY NEVER RESPONDE THE PHONE. PARKING IS 5 BLOCKS AWAY, THEIR COSTUMER SERVICE IS SO POOR WHICH IS SAD BECAUSE THE PROPERTY WAS SO BEAUTIFUL!!!
- maria eugenia (4/5): - The property manager was terrible. We were charged 90$ extra for a room without air conditioning and street noise. After a lot of pleading, we ended up in the room we had paid for. Not a good experirnce
- PERSONAL (3/5): -
- angel (10/5): Buena experiencia - Buenisimo y variado Excelente ubicación Que hubieran puesto más toallas para bañarse Éramos 3 personas y solo pusieron 2 toallas
- Juan (2/5): - The service was the the worse. Had to ask for things many times. The room was warm and with no ventilation and no AC. The room was also very noisy. The hotel is addicted to noise. We got there at 9 pm and they had the music blasting on the patio until after 10pm. The other guests that came back apparently drunk were scremaing on the halls and no one asked them to be quiet at 2 or 3 am. After a bad night sleep… the restaurant service started smacking coffe cups on the patio tables at 6:05am!!! If that was not enough, on a saturday morning the service and it people were installing some cables and internet stuff, they were smacking their ladders against every single wall and roof of the property! The cherry on tof of the sundae: music blasting from the speakers at 11am on the courtyard/patio AGAIN!!!!
- Lya (10/5): One of my best hotel experiences - Beautiful room, extremely comfy bed, great location. Good breakfast -
- Randall (8/5): - Pros: Feels like a boutique kind of accomodations. Located just one block away from the parque de central in Antigua, everything is incredibly walkable. The provided breakfast in the courtyard is a great way to start the day. Cons: My room's Wi-Fi didn't function; thankfully I was close enough to reception to get internet access through that. Should be some kind of enforced quiet hours; some other patrons were a bit noisy in the evenings.
- Jose (4/5): - Lot of noise, room in from of street, couldnt rest. They move us to a very very small room, no other available.
- Hugo Leonel (10/5): -
- Gabriela (8/5): Localização excelente, confortável mas banheiro muito pequeno - Localização excelente, funcionários simpáticos, café da manhã delicioso Banheiro muito muito pequeno
- Miguel CASTRO (9/5): -
- Justine (3/5): - Location is amazing. Very pretty aesthetic. My friends and I were disappointed with this hotel. The WiFi did not work at all in our room. Some people may not mind, but when you’re in a foreign country and are communicating with your tour guides, making dinner reservations, calling family from back home etc, wifi is indeed very important. Every time we wanted to use our phones, we had to go to the lobby. When we voiced our concerns, no one cared in the slightest. In comparison to other stays in Guatemala, people were so kind and went above and beyond. This hotel and their staff did not. Here’s an idea: If you’re going to make me hang out in the lobby, at least have some comfy furniture to sit on. Also, I reached out to them with a check in question and never received a response. Side note to the hotel: I leave this recommendation for nearly every hotel because it makes a huge difference. But more hooks and a full length mirror is a must for women, especially if there isn’t a dresser. Thanks!
- Lori (10/5): Charming hotel with character. Fransisco, our waiter that worked the first evening for cocktails and every morning brea - Great location. Charming courtyard Our first room by the courtyard was noisy and no air conditioning We requested to move to an A/c room away from courtyard and they were happy to accommodate. The courtyard room was charming and the noise stopped at 10:30pm but then the breakfast “clinking” started around 7. Not bad just not as good as the room with a/c in the back courtyard.
- Michelle Alejandra (10/5): Muy bueno - Muy céntrico y lindo Me ofrecieron valet parking y se perdió la varilla de mi carro es un herramienta tener más cuidado porfavor ellos no se hicieron cargo
- Annike (10/5): -
- Luis Mario Campos (7/5): -
- Raquel (9/5): Muy bonito - La ubicación es excelente y las instalaciones aún más! Muy diseño de antigua! No tiene parqueo propio, pero ellos lo suplen con el valet parking sin costo alguno (el parqueo sí tiene costo)
- Guillermo Flored (8/5): -
- Jesse (9/5): -
- Couto (8/5): Hotel charmoso e agradável. - Café da manha servido no jardim.
- Haroldo (8/5): Fin de semana familiar - El personal fue muy amable, la ubicación es perfecta, el hotel es muy muy bonito!! El estacionamiento no esta en el hotel… pero tiene solución para este problema, ellos hacen el Valet Parking, gratuito
- Julio (8/5): - I like the gardens they have inside.
- Massdy (4/5): Mejorar - La ubicación La habitación se encuentra sobre la Calle muy concurrida y cerca de la recepción por lo que no pudimos dormir por demasiado ruido. Sugiero que ponga ventanas a prueba de ruido y la recepción alejada de las habitaciones.
- Fernando (8/5): Excelent place in Antigua - Location, staff, bed, shower, tv options Breakfast options
- Augusto (1/5): No se puede dormir - Si quieres descansar, este NO es el hotel para ti. El ruido es insoportable: música alta, gente hablando y puertas golpeando incluso a las 3:30 AM. Además, las paredes son tan delgadas que puedes escuchar todo lo que pasa en las habitaciones de al lado. Para empeorar las cosas, las camas son duras y las almohadas son tan delgadas que parecen de cartón. Dormir aquí fue prácticamente imposible. Si buscas un lugar para realmente descansar, mejor aléjate de este hotel.
- karenn (10/5): -
- Edwina (4/5): Average. Avoid. - Nice comfortable bed and beautifully decorated rooms and corridors. Nice rooftop bar area, which serves sushi and cocktails, with friendly staff in this space. Nice to have netflix on the in-room TV. Strange to have a downstairs daybed, and then an upstairs double bed. But I guess the room would be great for a family. There are so many things I didn't like about this hotel. I only booked it because Ojala Hotel didn't have availability for the one night. I regret my decision. The receptionist was surly and unsmiley. He didn't greet me with any sort of welcome. He told me I would have to pay 25 usd to check in early if I wanted to sit in the garden/bar/roof terrace even though this area is clearly open to the public. Booking.com advertised the price of the room as 99 usd, but I was charged 130 usd for the room by said surly receptionist. Keep the tip! In the room, there is a tray of snacks and drinks. The card clearly states that the two cokes and two sprites are included in the room, but I was told by said surly receptionist that this is only the case if you pay 40usd/400quetzal for the bottle of rum. So he charged me 4usd for each of them. You could make this clearer - and if a single person is travelling, perhaps not provide the tray - there is no way they will drink a full bottle of rum in one night anyway! Lol The breakfast was rubbish too. The one I had in Ojala was the same items but done so much more nicely. I was served three pancakes and frozen (!) bland fruit, with honey, and it took 25 minutes to arrive; everyone else was served before me. The room I was given (#15) I think was right next to or above the kitchen, and I was woken up by banging, pans, and noise around 7am. This, combined with chairs and furniture scraping from the room next door through the night (I think thin walls were the culprit) made it a disturbed night sleep. The bathroom is very narrow, and I couldn't towel myself off. They also had a fireworks display right above my room at 9pm. Which was nice, but VERY loud.
- micheline (4/5): we travelled for 2 weeks > this was the worst hotel - Breakfast and location rooms were dark> no light ( natural or other , on the side of a corridor , very bad bathroom ,
- Louis (8/5): Nice one day visit - Location
- Viquez (7/5): Cosas x mejorar - La ubicación El WiFi no funcionaba lo mismo que uno de los televisores y una bombillas estaban dañadas y quemadas, el baño es muy pequeño
- NATALIA (8/5): - Piękne miejsce , czysto w samym centrum, obsługa była bardzo miła , restauracja w hotelu smaczna i bardzo przyjemna. Brak internetu w pokojach i ściany tak cienkie, że słychać było całe rozmowy w pokoju obok
- Catherine (6/5): - Nice decor - location - nice garden No WiFi in rooms. It was loud and hard to sleep
- William (10/5): - Quit
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