Port-O-Call Inn

Location: 505 North Terminal Avenue, Nanaimo, ca

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Restaurant
• Family rooms
• Pets allowed
• Fax/photocopying
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Key card access
• Free wired internet
• Golfing on site
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden

Rooms Available

• Classic Suite

  2 Queen Beds

  286-sq-foot room with partial ocean views

  
  

  Layout - 2 bedrooms

  Entertainment - Cable channels

  Food & Drink - Mini-fridge, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Comfort - Heating

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Microwave
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Bedsheets provided

• Family Double Room

  Offering free toiletries, this family room includes a private bathroom with a bath and a shower. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The air-conditioned family room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, heating as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers

• Queen Room

  A microwave and tea and coffee making facilities are provided in this room. Free Wi-Fi is available.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers

• Queen Room with Two Queen Beds

  A microwave and tea and coffee making facilities are provided in this room. Free Wi-Fi is available.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers

• Family Suite

  Featuring free toiletries, this family room includes a private bathroom with a bath and a shower. The well-fitted kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a coffee machine, heating as well as garden views. The unit has 3 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers

Guest Reviews

• Carol (8/5): -
• Whitney (9/5): Would stay again. - Comfortable beds, friendly front desk and cleanliness of the room Outside needs some work
• ひかり (4/5): -
• WcbCan (6/5): - I like the people and the location. The room this time was a down grade from the usual room. Things didnt work , some leaked and the room quality was low compared to the second and tird floors. Very disappointed .
• Sheldon (9/5): - Felt like a cozy little community
• Budzinski (8/5): - The staff was very friendly and helpful. The room was clean, and it looked like they were renovating other rooms while we were there. The front desk person asked if we wanted any restaurant recommendations, and was very knowledgeable about the local eateries. The room didn't have air conditioning, but had a fan. I would stay there again. There wasn't an air conditioner.
• TimD (7/5): - Easy check -in & check-out. Close to parks and ferry terminals for Gabriola, Protection & Saysutshun islands. Large room with clean bathroom. Dusty furniture. Common areas could be cleaner.
• tomashewski (3/5): There are a half dozen better places in naniamo - The beds where insanely squeaky and poorly made, Towels where dirty. Shower was leaky and resulted in cold drip. People living in other rooms where loud and annoying
• David (2/5): -
• Kathy Washburn (9/5): Good affordable place to stay! - affordability and close to amenities Ease of parking The attached restaurant was great!! hot water in the shower needed to be hoter items to brew coffee in the room instead of instant coffee
• Baghel Singh (1/5): - Very bad bad door stuck again and again and dirty room No closet Dirty bed sheets
• Sheldon (5/5): -
• Tasman (3/5): -
• Nellie (5/5): Good for one night - The room was clean and there was a nice soaking tub in the bathroom. The price was good and they let me use a debit visa for deposit since I didn't have a credit card. Well to start, we showed up right before 8pm and the lobby was locked with a sign telling us to call someone. we tried calling the number a couple times and waited outside for about 15mins until my husband had to go into the restaurant attached to the motel and ask them to get ahold of someone to help us. The location was very noisy, there was construction right outside our window, the bathtub didn't have a plug so I couldn't even use it and we were only supplied with one towel. The bed is really firm and the walls are thin so be prepared to hear people talking all night.
• Rona (1/5): it was noisy no sheets on bed 1 towel for a 2 bedroom bed was hard. - nothing noise
• Christina (10/5): Recommend to everyone - Great Clean and friendly
• Tom (5/5): - Good location to ferry Room itself
• Moira Beckford (10/5): - Winston at the front desk was very helpful, professional and understanding.
• Christina (10/5): -
• WcbCan (8/5): -
• Mueller (10/5): -
• Leeann (3/5): -
• Dylan (10/5): Cheap, clean, good staff -
• Laura & Willie (5/5): Affordable and Comfortable! - This was the location and price point that we needed, for our stay. The person working the front desk was quite friendly and welcoming! Which made me feel comfortable staying. I appreciated the comfortable bed, pillows, bedding and I felt safe for the duration of our stay. It is an older hotel and it was expected not to be perfect. It suited our needs, was in our budget and we felt safe. That is the most important aspect.
• Jessica (6/5): - The hotel is in a convenient place in town for our purposes. The room was very clean and the staff were kind and polite and helpful. The heat in our room did not work and there were no spare blankets so we were very cold all night
• Amanda (6/5): -
• Angela (8/5): -
• Istafa Sufi (1/5): Stay away. Needs a lot of work. - The location is good and the staff member I interacted with was nice. Parking was included and easy to find. Very clearly doing renovations right now. All renovations seemed like they were getting the landlord special. There was black mold in the bathroom. The room had a strong smell of paint and the smell gave me a headache. Not all lights were working in the room. It also looked like the bedsheets weren't cleaned at all. It was way too loud in the room, you could hear outside noise in the room and there was some sort of pump that kept going off after every few minutes. It was also very cold at night, the thermostat didn't do anything so unsure if the furnace was even on. Did not get much sleep.
• Duane (7/5): accomadating - The Reception girl was polite,kind and helped me out after being an ass to her..We are sorry for the abuse.Will do better .
• Neil (7/5): A really nice stay for the price. - The owners had done some renovations that improved the place. I liked the chairs outside on the front walkway. I was able to sit outside and enjoy the morning air. Beautiful palm trees but the central landscaping was unfinished and the water feature was not working.
• Barbara (7/5): Very good experience for the price. You don’t get fancy without paying for it. - The windows in the room don’t lock. This felt unsafe but really wasn’t an issue. The lock was poorly aligned in the entry door so didn’t lock properly. No breakfast on site.
• Dave (4/5): - Location was good. It was right on the main highway. Good parking Rooms are drafty. Was supposed to be a King bed and was a double. Stained comforter on the bed.
• Gurjit (10/5): good - i feel very comfortable first time while on work. nothing
• Jenny (3/5): Will not return - Central location Rooms were very dirty and property was in poor repair
• Rachel (10/5): -
• Honeyball (10/5): Amazing with four walls. Its good to make the best out of the situation. Good location Needs a transformation desperatel - N/A Karma ? Where do I start... anyways.
• Estela (3/5): Decepcionante - Buena ubicación para coger el ferry de primera hora El motel se cae pedazos, muy viejo y descuidado. Dudas sobre la limpieza de la habitación y cama muy incómoda. Mucho ruido de la nevera y carretera.
• kim (1/5): awful - The booking said that it would be refundable and it wasn’t. There was no air-conditioning. The unit was broken in the one room and in the other room it didn’t work properly. booking.com offered no exceptions and did not respond appropriately to this serious concern. Terrible terrible experience both with booking.com and with this hotel
• Myrt (6/5): For a single overnight stay it was adequate and the staff were very helpful. - Staff was helpful when our key cards quit working; they quickly reprogrammed them for us. A hair dryer was not supplied with the room but was supplied upon request. Adequate water pressure & temperature for the shower. It was quiet. No A/C and it was a very hot day, but two fans were supplied.
• Mike (1/5): Don’t stay here - Not much Tv was big Mould in shower Bed was all springs Pillows sucked No ac Dirty sheets Tub and sink were dirty I picked price and that was my mistake, you get what you pay for
• Harinder (10/5): -
• Nora (4/5): They need to take more pride in their property. Sure, it’s a basic motel but little fixes and cleaning sticky stuff off - The dock didn’t open easily, staff had to show me a ‘trick’ to get it open. There was a sticky stain on the floor right by the bed. Really gross.
• Courtney (10/5): - Close to ferry terminal. Staff was amazing and extremely accommodating!
• Karen (5/5): Was good for $value.. - Staff were nice Coffee in the room.. and the parking was VERY limited
• Rachel (5/5): Bon emplacement pour le port de ferries bc - Pas de déjeuner , L’air climatisé,
• Ana Ria (6/5): It was not that great but not really that bad either. - Location Unpleasant smell
• Deepa (3/5): -
• Sabine (4/5): Nicht nochmal - Die Lage, Parkplatz vor der Tür, Check in Problemlos. Völlig zerstörtes Zimmer, fürchterlicher Gestank der selbst durch Lüften nicht besser wurde. Keine Reinigung der Zimmer bei Aufenthalt.
• Tatiana (7/5): Good for - Good for a night, central location, rooms are equipped with fridge and microwave Noisy, I got the room right next to the laundry and underneath a metal stair case,
• William (7/5): -
• Aryan (6/5): - We booked 2 suites and they were very spacious and worked perfectly for us. Our check in time was 11:30 pm. On the day pf ourbooking i received a call around 9 pm from the reception of the hotel saying that we have to reach the there by 11 pm, if we can't make it, they won't be able to do anything about it and we wont have a place to stay for the night. First of all, there is no mention on this rule on their booking website, second of all they should've tried to contact us earlier than the day of check in itself as i had made the reservation atleast 7 to 10 days before, thrid of all they were lying that the reason for this rule was that their computer wouldn't accept the check-in after 11pm where as it was very clear that the actual reason was that the person at the reception just did not want to stay there till late which, honestly, is reasonable only if the message would have been conveyed in a timely manner.
• Maria (7/5): -
• Vincent (9/5): Great value, great staff, and an overall pleasant experience! - Great location and very friendly staff. This place is my go to hotel in Nanaimo! The sink was unfortunately cracked in my unit but I’m sure it’s something the staff will take care of in the near future.
• Vincent (9/5): -
• Rudylyn Lou (10/5): - Asking card for deposit.
• Liz (2/5): Not very happy. - I checked in and stayed for 2hrs then left. Very noisy in room next door people coming and going and two police cars called by someone.
• Kevin (10/5): -
• julie (10/5): - I was upgraded for free and the room was very nice.
• Angela (6/5): - Clean room, friendly staff The toilet seat was broken. The sink had no stopper on the drain, and it backed up. Some shady characters are staying there.
• eric (10/5): -
• Abhimalek (10/5): -
• Skye (9/5): Very good - Didn’t take a meal, but we were very happy with the facility … would absolutely stay again. Nothing I could comment on.
• Amber (10/5): -
• Jeevan (1/5): Terrible location, insecure property, crumbling building, drunk government funded clientele. - The shower worked. The worst hotel/motel/inn I've ever stayed in.
• Misty (8/5): -
• Tim (8/5): Excellent value, good people - Sermon reception from front desk Omar was great Get rid of the Comforter
• Terence (2/5): -
• Kevin (10/5): -
• Shakil (8/5): -
• Darlene (7/5): happy with the room and friendly customer service - friendly staff, room was clean and comfortable...this is my go to motel my room was at the end by the road and it was noisy, would prefer to have a room away from the road, but was ok
• April (10/5): -
• Jaakko (9/5): -
• Garey (10/5): -
• Keith (1/5): - Nothing They waited until the cancellation period was passed to decline my late checkin and took my money. I tried calling and they still refused. They are thieves.
• Kurtis (10/5): -
• Michael (7/5): -
• Morgane (4/5): Suffisant pour une nuit, et conforme au prix assez bas. - Le personnel était à l’écoute, disponible tard le soir et très réactif. Nous avons eu quelques problèmes : les cartes pour rentrer dans l’hôtel ne marchaient plus, donc nous étions coincés dehors. Le personnel s’est tout de suite occupé de nous en allant nous chercher de nouvelles cartes. De plus, la douche ne fonctionnait plus : l’eau ne voulait pas s’arrêter. Encore une fois, le personnel a su être réactif, et nous a proposé une nouvelle chambre, bien plus grande, en nous offrant des gourmandises en guise d’excuses. L’accueil a aussi accepter de garder mon sac avant le Check-in sans me demander de frais supplémentaires. Chambre non conformes aux photos, très mauvaise isolation (phonique et thermique) on entend tout ce que font les voisins, propreté à revoir, ambiance peu chaleureuse. Équipements (douche et carte d’entrée) qui ne fonctionnaient pas. Emplacement correct mais 4 voies à quelques mètres. Demande de 100$ de caution au check-in qui n’était pas précisé lors de la réservation. On sent que l’hôtel est en pleine rénovation et que cela peut devenir quelque chose de vraiment top mais il reste des choses à revoir.
• Melad (7/5): -
• Angela (8/5): -
• Lino Manuel (4/5): -
• Kardynal (6/5): -
• sebastien (10/5): -
• Sharma (8/5): -
• Iryna (6/5): -
• Mel (7/5): -
• Martine (5/5): -
• Robert (5/5): -
• Jenny (7/5): - Liked having microwave and fridge. Comfortable bed, warm room. No electric Kettle, and noisy plumbing from neighboring room. Place a little tired and shabby.
• Dewi (9/5): For short trip is amazing - Friendly Staff and Beds are comfortable. Parking ist good. The Busstops to Nanaimo Port ist just 5 minutes Walk. It's a bit out of the City centre.
• Madyson (6/5): -
• Kelly (6/5): Praktisch, vriendelijk personeel. - Locatie, prijs. De muren waren niet helemaal schoon, waardoor ik de rest van de kamer ook wantrouwde. Het bed zag er schoon uit, dus dat was fijn. Ook deed 1 sleutelpasje het niet, wat kan gebeuren natuurlijk. Maar dat was voordat personeel van de receptie aanwezig was. Zij startten pas 9 uur. Wel erg vervelend als je daardoor je eigen kamer niet in kan en moet wachten tot er iemand is.
• Gordon (3/5): Not a good way to start our trip - Staff was helpful Room right next to major route through city, very noisy. Bed uncomfortable and headboard loose and knocking on wall. Flooring uneven and broken. No bath towels.
• mcgillivary (7/5): - Everything was ok Not hot enough water
• van Renesse (7/5): Clean and comfortable basic accomodation, nice staff. - Friendly helpful staff, clean and comfortable beds, everything worked. Fairly quiet aside from traffic. A bit of a view of the water was nice. How to turn on the heat wasn't obvious so we were cold the first night until we figured it out, but I'm sure if we had asked the staff would have solved that for us sooner.
• Lucas11. (7/5): -
• Ali (2/5): - Soggy bed, multiple unsafe electrical outlets and existing damage to room and appliances
• Doug (10/5): - Great place to stay
• Daniel (4/5): -
• Kent (8/5): -
• Hélène (7/5): -

Photos