Capri on Pilot Bay
Location: 5 The Mall, Mount Maunganui, Mount Maunganui, nz
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Luxurious Apartments with Stunning Views
Capri on Pilot Bay offers beautifully designed apartments with balconies, perfect for enjoying the breathtaking views of Mount Maunganui.
Convenient Location
Situated just a short walk from The Mount and the main beach, our hotel provides easy access to the best attractions in the area.
Modern Amenities for a Comfortable Stay
Enjoy the convenience of self-contained apartments equipped with all the necessary amenities, including a flat-screen TV, DVD player, and air conditioning in selected rooms.
Experience the ultimate relaxation and convenience at Capri on Pilot Bay. Book now to secure your stay at our exquisite property!
Important Information
If you expect to arrive after 18:00, please contact the property using the contact details found on the booking confirmation.
Please note that free parking is available for 1 vehicle per apartment. To request a space for additional cars please contact the property using the contact details found on the booking confirmation.
Please note daily servicing and cleaning is not provided. Apartments are only cleaned after check-out.
Please note supplies such as tea, coffee, soap and toilet paper are only provided for the first night.
Please note when booking more than 3 rooms, different policies and supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 06:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- BBQ facilities
- Lift / Elevator
- Express check-in/check-out
- Non-smoking throughout
- Grocery deliveries
- Shallow end
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- Access to health care professionals
- Face masks for guests available
- Express check-in
- Free wired internet
- Access to nearby outdoor pool
- Golfing on site
- Scuba diving on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Exercise/lap pool
- Garage
- Fishing nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Electric bicycle charging station
- Beach toys
- Paddle boating nearby
Rooms Available
-
Small Two-Bedroom Apartment
The air-conditioned apartment has 2 bedrooms and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a washing machine, a dining area, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Smoke alarm
-
Studio Apartment
This spacious studio apartment features a combined seating/dining area and kitchen equipped with modern appliances, a ceramic stove top, microwave, oven, dishwasher, tea/coffee making facilities and a refrigerator. It also offers a separate private bathroom with a shower.
Both laundry and ironing facilities are provided. A TV with satellite channels and a DVD player is included.
Please note the price is based on 2 guests. Maximum occupancy is 1 adult and 1 child, or 2 adults.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Smoke alarm
-
Business Studio Apartment
This apartment features a standalone air conditioner, tumble dryer, DVD player and sofa.
Please note that this apartment does not have a balcony.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Smoke alarm
-
One-Bedroom Apartment
This air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also offers a washing machine, a dining area and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Electric blankets
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Smoke alarm
-
Standard 2-Bedroom Apartment
This apartment features a tumble dryer, stovetop and oven.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- CD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Electric blankets
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Smoke alarm
-
Family 2-Bedroom Apartment
This family, corner apartment features 2 balconies and a spacious lounge. It includes a washing machine, tumble dryer, private bathroom and a fully equipped kitchen with an oven and a dishwasher. Some apartments overlook the swimming pool, or have mountain or partial harbor views.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- CD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Electric blankets
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Smoke alarm
-
Superior 2-Bedroom Apartment
This superior apartment features a balcony, 2 bathrooms and a fully equipped kitchen. Laundry facilities and a flat-screen TV are also provided.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- CD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Electric blankets
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Smoke alarm
Guest Reviews
- Schollum (9/5): - The host was extremely friendly and helpful. The apartment was set up with everything you could imagine and was spotless.
The furnishings made the apartment feel warm and comfortable. Great water pressure in the showers. Excellent location to the beach and restaurants and cafes, though the apartment was so well stocked that you could cook all your meals there without the need of bringing cooking pots/pans bowls etc.
- Elisabetta (8/5): - Beautiful location, next to the Mount. The apartment was fully furnished with the equipment you need for a little holiday. n/a - everything was good!
- Daniel (9/5): -
- Marlene (9/5): -
- Cherry (8/5): Capri - Location
Comfortable beds, good size units Having the living upstairs would be nice to have a toilet up there
- Robert (10/5): -
- Brendon (8/5): -
- Kurt (8/5): -
- Linda (7/5): - Clean, nice room
Good kitchen facilities
- Allan (8/5): - Location
- Rebecca (8/5): -
- Rayton (10/5): 2 day stay - Close to the beach. Close to Mt Maunganui centre Pool not heated as advertised.
- Jacqueline (7/5): - Location Lack of view
- Jane (8/5): - Comfortable apartment with good in room facilities. Reception staff super friendly. Good location, handy to the beach and town centre. We were right at the end of the 'summer' season and while the pool is 'heated', it's minimally heated. We had nice weather and swam in the sea both days, but unfortunately the location of the pool means that the sun goes off it really early so it was too cold to sit by the pool or swim (even when it was still sunny and warm at the beach).
- Pauline (8/5): Enjoyed our stay and would return lovely location and good amenities - Close to the waterfront and local eateries. Good amenities at the accommodation and good to have designated and secure parking onsite. Found it quite cool downstairs at night due to the concrete floors but heaters were available.
- Neil (8/5): -
- Steve (6/5): -
- David (8/5): -
- Terresa (9/5): -
- Kerry (10/5): Just what we needed. I’d love to stay again. - Everything. Wonderful location. Great apartment. Great views. -
- Clare (8/5): -
- Justine (8/5): - Location and very clean No face cloths and shower gel enough only for 1 person.
Noise from construction next door
- Olivia (9/5): -
- Allan (9/5): - great location, more modern than pictures on website. very clean. Wifi could have been a tad stronger
- Jen (8/5): -
- Michael (10/5): -
- Navin (8/5): -
- Kelly (10/5): - Great unit and a great location. We will be back.
- Sue (8/5): - Great location
- Haylee (8/5): -
- Ross (9/5): -
- Marianneandjoe (10/5): Great location and comfortable room. - Very friendly guy in reception on arrival. Very helpful . The room was very modern and exceptionally clean. Great view of the beach. Awesome pool and overall very good comfortable stay. The only thing I would like to see improved is the size of the tv. Very small and hard to watch. Apart from that one thing I cannot fault it at all.
- Lino (9/5): Comfy stay! Lived the property and wished we could’ve stayed longer - The privacy from the man road! Card access 24hours a day. Sport channel was amazing 🤩 pool yes!! Staff awesome!! Wifi but confirmed it will be fixed!
- Phil (7/5): -
- Karen (9/5): -
- Josef Thomas (10/5): -
- Rebecca (7/5): - Received instructions via text and all went smoothly.
Great location right beside the Mount. Mattress was very uncomfortable - was there two nights and ended up with quite a sore back.
- Sarah (10/5): Loved Capri on Pilot and looking forward to another stay in future - Very clean, lovely facility, centrally located, enjoyable outlook and comfortable - also the pool area was divine! The wifi was a bit hit and miss with access to tv apps. A very minor issue.
- Jenny (10/5): -
- Robinson (8/5): - Clean , smooth booking in and out. Good service No views from room
- Joy (10/5): - Great location
- Karin (3/5): - Pool sehr klein und tief nicht für Kinder geeignet und auch alt
- Andrew (8/5): -
- Jamie (10/5): -
- Matthew (10/5): Great location, staff and facilities - Great location and brilliant staff. Would definitely recommend to anyone!!
- Rowena (7/5): Fabulous location & pool. Will be back - Location & pool Apartment was well appointed just a bit small.
- Vad Tokarev (7/5): - Location is superb It looked as we were given an on-site manager room located with the same entrance door as the reception. The bathroom facilities are a bit tired. The parking lot was tight even for medium sized car
- Janet (9/5): Great all-rounder, would happily come back - Great location, comfortable and secure with good facilities. Heated pool was very nice and fitness centre sufficient. Sky TV was appreciated. Walking distance to the beach and lovely cafes & restaurants. Secure parking in the complex, and on-street space for extra vehicles. The WiFi in our unit was not the best, it kept cutting in and out, sufficient for emails & light browsing but not ideal for remote-work. Thankfully there was strong 5G signal.
- Kelly (8/5): - The location was great for us. It was clean and had good facilities. The wifi was very slow and cut in and out. Pool wasn't as big as we expected and had a very high chlorine level.
- Courtney (8/5): Great Place to Stay.... - The location was great and we walked everywhere. Our two bedroom standard apartment was a double bed with a single bed. The size was awesome for three adults.Lots of space, well stocked kitchen and bathroom. Air conditioning unit in lounge, second floor with great deck. The lounge room and bedroom had a deck.Pool is really good and parking space undercover. Bonus also having a washing machine and dryer.
Overall our stay was really nice and we did highly recommend this place to family and friends. On arrival the place is lovely and clean.
After travelling and being awake for over 30 hours. We found the wooden blinds in the single room were very dusty and the cord to open and close the blind was worn. Needs replacing or cleaned.
The shower is very small, my son said no good if you are too big.
The cleaning staff spoke loudly and played music. The middle echoes between the complex. Be more mindful of visitors and tone.
The lady in the office, didn't really make you feel welcome or care about your stay.
We are Mounties, we now live overseas and return home for a weekend visit after 11 months. We have lived in apartments in the Mount and highly recommend this location. Great for families and just a few tweaks and it's 10/10.
- Des (8/5): Enjoyed our stay in Tauranga - Great location clean & comfortable nice pool Manager very helpful No issues
- Talou01 (8/5): - L'emplacement proche de la plage est un plus.⁹
- Roderic (9/5): - Well-appointed and spacious apartment in very good decorative order. Location was very handy for main beach and the inland harbour overview. Nothing.
- sarah (8/5): - Nice clean property, easy to find , great location.
Very friendly helpful people
- Thary (8/5): - The staff were very friendly. The apartment, pool & gym facilities were clean. Spacious undercover parking with visitor parking available outside. Great location! Just a short walk to the mount, the city and the other beach. Decent size fridge freezer, and kitchen area was very clean. We couldn't find the WiFi password. Checked the guest information folder, the door, the keys and by the time we realised it was already late and reception was closed. Was only given 2 face towels for 4 guests. Bathroom door lock was broken. The small TV wasn't connected to the WiFi either.
- Patterson (8/5): - Fab pool. Very clean. Lovely hosts.
- Sara (8/5): Great location! - Pull out couch bed had food wrappers down the side of it.
- Laura (10/5): Great location, comfortable stay! - Location was fantastic!
- Megs (8/5): Nice stay and would happily stay again in the future. - Easy walking distance to the beach, shops and of course Pilot Bay. Comfortable room.
- Leticha (10/5): Great holiday nice accommodation and the owners were friendly and helpful - The location and clean and tidy The shower was very small
- jamie (10/5): -
- Lynnore (10/5): -
- Airspeed (10/5): - Great location
Friendly Staff
- Lizzie (10/5): -
- Gillian (8/5): Appartment adequate but only for a short stay - Undercover parking. Location. Decor was pleasing Strange lock on bathroom door. Not enough flannels or toiletries for 3 people. Not enough room to put suitcases. No drawers apart from bedside tables.
- Pearson (8/5): - The location. No laundry facilities
- Hanna.B (8/5): - Spacious, comfortable room and beds. Great location. Wifi kept cutting out so we couldn't use it.
Some of the cutlery was very old and rusty.
- Heather (8/5): - It was great to have the pool due to weather and slip tragedy the sofa bed was a couch (not a pull out type bed ) and uncomfortable
- Cheryl (8/5): Relaxing and enjoyable - Clean, spacious unit in great location No air con in bedrooms
- Claire (9/5): -
- Jason (7/5): -
- Natalie (8/5): Cosy, quiet and walking distance to everything in the Mount - The location was perfect for us, just a 10-minute walk to Main Beach, where our daughter was competing in a beach volleyball tournament.
The beds were really comfy, and it was a big bonus to have our own allocated park onsite and undercover. The WIFI was very slow from our apartment, which was frustrating.
We had a self-catering apartment, so it would be ideal if there were more than one small pot to cook with and a chopping board would be really helpful.
- Stephanie (8/5): -
- Jignash (10/5): -
- Julie (7/5): It is a good place to stay at the Mount - Location and met my expectation
- Kevin (9/5): Excellent apartment close to everything downtown. - Excellent apartment close to everything downtown. No view from our room
- Toe S (9/5): -
- Tony (10/5): -
- April (10/5): Excellent - Location cleanliness
- Sage (10/5): -
- peter (6/5): - Location Very small bathroom
- Karen (8/5): Great location and a comfortable spacious place to stay for a family. Proximity to beach a bonus. - The location suited us well- for a walk around the mount and easy walk to cafes and restaurants. It was a relaxing walking along the waterfront in winter sunshine on our way to explore the shops.
- Pip (9/5): -
- Dionne (10/5): -
- Gerrie (10/5): -
- Daniel (9/5): -
- Clare (6/5): We enjoyed our trip location was fab but wouldn’t stay there again - Location and pool and parking clean and tidy Have stayed at bettter value for money, tv didn’t work couldn’t get air con going , no added extras the bare minimum provided felt like they were squeezing out every last dollar .
- Victoria (6/5): You’re paying for the location. - The location. Beds were very uncomfortable and the place is rundown. The bathrooms in our unit were quite old.
The quality of the unit was well below what I would expect for the price we paid.
- Sanjay (8/5): -
- Morgan (10/5): - Everything was amazing!
The staff were very accommodating!
Location 10/10!
Facilities perfect!
The room was a great size, very clean and tidy!
- Natasha (10/5): Clean, tidy and a great location. - I booked this room for my father-in law for a family holiday. Everything you need. Clean and tidy and a great location. Nil
- Natasha (10/5): Clean, tidy, great location with a great pool for the kids. - Clean and tidy. All facilities you require. Fab location and AMAZING staff who helped us check in a little early, let us in 5 minutes after we locked ourselves out. This property has everything you need for a family stay. Nil
- Scott (10/5): - Great location
- Peter (9/5): Sweet memories from the Mount. - Location Some had wi fi issues.
- Laura (8/5): Nice pool and very good location - Pool.
- Brendon (9/5): -
- Nicky (8/5): -
- Josefine (7/5): Easy and convenient. Well equipped kitchen. Pool is much smaller than it looks on the photos. - Aircon only in living room so it was very hot in the bedrooms.
- Brian (10/5): Nice place to stay - Location and clean property Bed was very uncomfortable, could do with a new mattress
- Amy (8/5): -
Photos