Genesis Apartments by Gold Coast Premium
Location: Cnr Markwell Ave & Surfers Paradise Blvd, Gold Coast, au
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Self-Contained Apartments with Stunning Views
Genesis Apartments offers modern self-contained accommodation with spacious balconies and beach views. Guests can enjoy free parking, 2 pools, sauna, and tennis court.
Prime Location for Entertainment and Relaxation
Situated in Surfers Paradise, just steps away from the beach and a short walk to Cavill Avenue, guests have easy access to shopping, dining, and nightlife options.
Variety of Apartment Styles with Free WiFi
From Ocean View to Budget apartments, each unit at Genesis features a full kitchen, laundry, and multiple bathrooms. Enjoy panoramic views and complimentary WiFi throughout your stay.
Book now to experience the perfect blend of luxury and convenience at Genesis Apartments.
Important Information
Please note that Genesis Apartments does not accept payment with American Express or Diners Club credit cards.
An early check in is possible at an additional charge and is subject to availability. For further information please contact the property in advance, using the contact details found on the booking confirmation.
Please note that all units are privately-owned and different. The pictures on this website portrays some of the apartments; actual units may differ slightly..Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Fax/photocopying
- Soundproof rooms
- Hot tub/Jacuzzi
- Sauna
- Table tennis
- Non-smoking throughout
- Shuttle service (additional charge)
- Heated pool
- Salt-water pool
- Outdoor furniture
- Shallow end
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Smoke alarms
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Television in common areas
- Billiards or pool table
- Free wired internet
- Tennis lessons on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Private picnics
- Exercise/lap pool
- Japanese garden
- Garage
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Budget Three-Bedroom Apartment
This apartment includes 2 bathrooms. Please note that the 7th and 8th guests will be accommodated on single rollaway beds at a charge of $33.00 per night for each rollaway bed.
Max Occupancy: 7 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Video
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Standard Apartment, 1 Bedroom, Non Smoking, Pool Access
1 Double Bed
Overlooking the pool
Layout - Bedroom and living room
Relax - Private pool and outdoor private hot tub
Internet - Free WiFi (24 hours per stay, 8-device limit)
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Washer/dryer and iron/ironing board
Comfort - Air conditioning and heating
Need to Know - No housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Private pool
- Oven
- Stovetop
- Toaster
- Shampoo
- Ceiling fan
- Second bathroom
- Free WiFi
- Separate living room
- Private spa tub
- No rollaway/extra beds
- No cribs (infant beds)
- Dryer
- Rice cooker
- Bedsheets provided
- No housekeeping
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
-
3 Bedroom Standard Apartment
4 Twin Beds and 1 Queen Bed OR 2 Double Beds and 2 Twin Beds
Overlooking the ocean
Layout - 3 bedrooms and living room
Relax - Private pool and outdoor private hot tub
Internet - Free WiFi (24 hours per stay, 8-device limit)
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towels
Practical - Washer/dryer and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Need to Know - No housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Private pool
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Wheelchair accessible
- Ceiling fan
- Second bathroom
- Free WiFi
- Separate living room
- Private spa tub
- No rollaway/extra beds
- No cribs (infant beds)
- Dryer
- Rice cooker
- Bedsheets provided
- No housekeeping
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
-
Standard Apartment, 1 Bedroom, Pool Access, Ground Floor
1 Large Twin Bed and 2 Twin Bunk Beds
Balcony/patio with pool views
Layout - Bedroom and living room
Relax - Private pool and outdoor private hot tub
Internet - Free WiFi (24 hours per stay, 8-device limit)
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Bathtub or shower, a hair dryer, and towels
Practical - Washer/dryer and iron/ironing board
Comfort - Air conditioning and heating
Need to Know - No housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Heating
- Kitchen
- Electric kettle
- Private pool
- Oven
- Stovetop
- Toaster
- Shampoo
- Ceiling fan
- Second bathroom
- Free WiFi
- Separate living room
- Private spa tub
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Dryer
- Rice cooker
- Bedsheets provided
- No housekeeping
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
-
2 Bedroom Standard Apartment
1 Queen Bed and 1 Double Bed
Overlooking the ocean
Layout - 2 bedrooms and living room
Relax - Private pool and outdoor private hot tub
Internet - Free WiFi (24 hours per stay, 8-device limit)
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towels
Practical - Washer/dryer and iron/ironing board
Comfort - Air conditioning and heating
Need to Know - No housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Heating
- Kitchen
- Electric kettle
- Private pool
- Oven
- Stovetop
- Toaster
- Shampoo
- Ceiling fan
- Second bathroom
- Free WiFi
- Separate living room
- Private spa tub
- No rollaway/extra beds
- No cribs (infant beds)
- Dryer
- Rice cooker
- Bedsheets provided
- No housekeeping
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
-
Apartment - Ground Floor
This apartment includes 2 bathrooms. Please note that the 7th and 8th guests will be accommodated on single rollaway beds at a charge of $33.00 per night for each rollaway bed.
Max Occupancy: 7 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Video
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Two-Bedroom Apartment with Ocean View
This apartment features ocean views and 2 bathrooms. Please note the 5th guest will be accommodated on a rollaway bed at a charge of $33.00 per night for each rollaway bed. Bedding in each apartment may vary. Please contact Genesis Apartments for the specific bedding configuration.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Video
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Three-Bedroom Apartment with Ocean View
This apartment includes 2 bathrooms. Please note that the 7th and 8th guests will be accommodated on single rollaway beds at a charge of $33.00 per night for each rollaway bed.
Max Occupancy: 7 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Video
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Superior Three-Bedroom Apartment
This apartment includes 2 bathrooms. Please note that the 7th and 8th guests will be accommodated on single rollaway beds at a charge of $33.00 per night for each rollaway bed.
Max Occupancy: 7 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Video
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Superior Two-Bedroom Apartment
This apartment features ocean views and 2 bathrooms. Please note the 5th guest will be accommodated on a rollaway bed at a charge of $33.00 per night for each rollaway bed.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Video
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Heated pool
- Pool towels
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
Guest Reviews
- Syqcey (3/5): -
- Amy (5/5): Great location, run down and dirty. - Location was perfect, pool was a bit damaged but great for the kids. Apartment was dirty, carpets stained and worn, mouldy and ill fitting curtains, microwave was rusty and filthy, hob was smashed, kitchen is setup for 6 people yet only one coffee cup, 4x bowls etc. Icing on the cake was the cracked window on the 3rd floor that looks like it can fall out at anytime.
- Tim (1/5): Disgusting 🫣 🤮 - Not much. Mold on curtains. A/C didn't work in bedrooms, units rusted out. Dirty floors and walls.. No fly screens on windows or doors. Very dated and damaged decor. No information pack with equipment operations or WiFi details. Dishwasher leaked all over the floor, not usable. Lighting was dull and kitchen was badly lit. My family had a major swim meet on the Gold Coast, had I been able to secure more accommodation I would have done so. Very disappointed.
- Catrin (7/5): - Location close to the beach and pool was nice and fresh The apartment was quite dated compared to photos on website
- Austin (6/5): -
- Tennille (6/5): - I liked the set out of the room Our room was so dirty! Like it hadn’t been cleaned at all, tow nails on the matt that my baby was laying on.
- ANDREW (10/5): Great - LOCATION= you could not be in a better places tram right out side your door VIEW=to die for POOL= was great and dont forget the spar Comming from a 82yrs & 72yrs old people it must be great Thak you Andy & Ineke
- James (7/5): For the money, it was good, but not great. - Great location. Plenty of room. You can tell the owner of the apartment we hired doesn’t want to spend money on their investment. It needs a lot of maintenance and upkeep. Dodgy appliances etc.
- angela (7/5): - Great location to the beach and Cavill Avenue. The apartment has plenty of room for a family. Pool, bbq and garden area is lovely. The beds and bathrooms were clean. The cost was very good and we would come back and stay again. On arrival reception was closed even though we arrived in the time that it should of been open as stated in the reception time board. We waited for quiet some time for the receptionist to arrive after we called them. The room was very dated and could do with up grades. The toilet roll holders falling off, no towel rails in main bathroom. We stated 2 children and booking said 2 single beds but arrived to 2 double beds. We were able to seperate 1 bed as it was 2 singles pushed together but we were then short linen. The oven in the kitchen was dirty and only had 1 rack which made it hard to cook for a family. There was left over ice and drinks in the freezer from previous people. There was no vacuum so the carpet became very dirty while we were there. Both clothes Airers were broken and useless, they need replacing. The games room was not how it was advertised. Very dated and missing what was shown. Needs to be updated. We stated with friends and their apartment has issues too.
- Theo (1/5): The entire experience was not pleasant. We feel what was advertised and what we got was deceitful . Like a scam - Nothing On the day of arrival we had tried all day to try get hold of the key to no avail. It was only at about 3pm that we were able to get hold of the manger. When we entered the apartment there was a smell, bathrooms were dirty, bed sheets stained, windows were dirty. Kitchen facilities were not clean as if not cleaned after last use. We did take a video as evidence. We decided to not stay at this property and booked other accommodation @ Soul hotel.
- bstevens1975 (7/5): Great family unit for the price but needing a couple upgrades. - The hotel location was great, right in the heart of Surfers, but far enough away from the club strip. The hotel had 2 pools, one unheated and one heated with a spa, plus play room with table tennis and a pool table. Parking onsite underground, Q1 next block over, Beach at the end of the street, 700m. Light rail is about a 400m walk. A 3-bedroom ground-level unit with direct garden access to both pools. The toaster was faulty and was tripping a circuit, but it was reported. The A/C in the main bedroom and the 2nd bedroom was not working, only blew warm air at 25 degrees. The A/C unit was very rusted and reported. 3rd bedroom had a pedestal fan, celing fans would be a great upgrade.
- Helen (10/5): -
- Jadeybabe19 (7/5): - The pool facilities and BBQ area were excellent and a real highlight of our stay. The pool was well used by our family of 4. The apartment was a fantastic size for a small family, offering plenty of space and comfort. The oven appeared to be brand new, which was great, and the beds were very comfortable. The apartment offered great views of the beach, which really added to the overall experience. It was also conveniently located within walking distance of public transport, making it easy to get around. Overall, it represented good value for money. The overall cleanliness of the apartment was average. While basic cleaning had been done, there was little attention to detail. One of the stovetop elements was not working, which was inconvenient during our stay. The bathrooms are functional but could benefit from some updating. We stayed for 10 nights and felt that a more generous supply of basic essentials would have been appropriate for a longer stay. Only a small amount of toilet paper, dishwasher tablets, and dishwashing liquid were provided. There was also no basic cleaning equipment available — we had to purchase a dish brush and cleaning spray ourselves in order to keep the apartment clean. It may be worth reviewing the cutlery and crockery provided, as the current selection could be improved. Additionally, while providing one towel per person may be reasonable for a short stay, it felt insufficient for a 10-night booking. Could benefit from providing face cloths. Overall, the apartment was adequate, but a few improvements in maintenance, amenities, and attention to detail would significantly enhance the guest experience.
- Ash20222 (8/5): Genesis Apartment Surfers Paradise - The heated pool, spa and games room was a hit with our kids. Great location being only 1 tram stop away from Cavill Avenue and 1 block away from the beach. Day and night views were fantastic. Full balcony access was great but I wish there was deadlocks at the top to make me feel better about having children on the 15th floor.
- Kate (8/5): Great location and will stay again - In the heart of Surfers Paradise, short walk to beach, two pools and big apartments. Not much I didn’t like, small things like the stove top, wifi wasn’t the best.
- Angie (3/5): Mouldy Master bedroom - Location was central. End of the street is the beach and a good walk to Broadbeach. Tram stop is close also. The 2 pools were good and the washing machine and dryer looked new. Other than that, nothing else. The games room and ‘gym’ were old and things were missing or broken. Mould and toxic pots and pants. I always book apartments for the cooking facilities so when I pulled out the pots and pans to wash, they were all scratched and in horrible condition. A side of toxic metals leaching with your cooked meals was guaranteed. When I took the to show Colin the Manager and said they’re a health hazard and wanted new ones, he had a brand new set for me within the hour at my door. Not sure how people cooked in the old ones 🤮. We arrived at the apartment prior to Midnight and the place was clean and tidy. I had a headache the first 2 days and it wasn’t until I saw mould in the corner of the master bedroom behind a recessed ceiling near the blind that I knew it was from that. I immediately took photos and showed Colin via email and in person and advised we would be checking out asap. He offered to get the cleaners to clean it but I declined. We tried to stay out of the room as much as possible the nxt 24hrs. My husband also developed shingles 6 days after we checked in and I’m certain the mould exposure had an effect on his immunity. No mattress protector or pillow protector. Flimsy sheets. Colin was pleasant to deal with. I only booked this as left it very last minute and not much to choose from. I was refunded my bond and remainder for nights not used only. Never again.
- Jane (5/5): - Location was great Leaking air conditioning unit with saturated smelly carpet which was reported at start of stay but not fixed. Unable to use air conditioning throughout stay and had to purchase an air freshener to mask smell of wet carpet.
- Nazih (8/5): Overall, it was worth the money, and a great experience - The location was amazing, and the couches in the apartment was really comfortable. Cleanliness could’ve been a tad bit better, and some things were broken.
- Raida (5/5): -
- Kynuna (8/5): -
- Ben (4/5): has potential to be good, but wasn’t. - the location was good we didn’t have any ac, tried contacting property for a fan or portable ac they didn’t do anything. also didn’t have a lot of appliances and didn’t have any glasses.
- Gordan (10/5): Excellent - Nice close to beaches Plenty of space ,staff are excellent and reception staff very friendly
- Sarah (8/5): This really suited our needs and was a great place to stay for our short stay at the coast. - Location was so convenient for beach & food. The pool/spa/sauna was wonderful. The view (apartment #46)was fantastic with the verandah going all the way around. En-suite off the double room was great. Very comfortable living area space. Really lovely bbq and outdoor area. The apartment (#46) could use some refreshing - it is aging and a bit worn ( missing cupboard on bathroom cabinet, doors need maintenance, wear and tear). Also could use a bit of deep cleaning. There was no blanket on the double bed when we arrived but there was a spare in the hall cupboard. The single beds need new mattresses, very uncomfortable, but the double was good. There wasn't any milk on arrival, no tea towel. Kitchen drawers need maintenance. No soap holder in the en-suite shower was tricky. A number of things kind of old/broken/missing. Otherwise it was a great apartment and we had the best time.
- Lara (1/5): -
- Sunny (5/5): - sea view not clean and need maintenance shower and toilet area.
- Lindsay (7/5): Fun with friends and the accommodation served the purpose - Convenient The furnishings were a bit run down
- Jodi (8/5): Great location and helpful staff - Location was amazing, close to public transport and food and shops. Staff were very helpful and friendly. Pool was amazing Unit was dated, and a bit tried in places. Won’t take much to update it. Suggest new exterior doors and windows, was quite loud in morning, from traffic outside
- Dikshya (10/5): -
- Kim (3/5): Mediocre, would not recommend staying here, will not be returning. Have stayed in far nice accomodation in Surfers for t - Close to the beach, nice outdoor swimming pool. The property was unclean on arrival and extremely basic, definitely not worth the price they are charging No working lights in the first bedroom and paper thin curtains throughout all of the bedrooms with the curtains half hanging off the railings. One of the bedrooms had a major crack in the window, this is dangerous. Dishwasher did not work properly, dishes came out filthy. Hot water was disconnected/broken from washing machine. Only means of cleaning the floor was an already dirty broom. When staying for more than a few days there should be an adequate way of keeping the property tidy Bed linen was old and worn with holes
- ENRIQUE (8/5): One million view apartment ⭐️⭐️⭐️ - Location, close to surfers paradise station light rail. Nice pool spa and amenities. The view from the apartment was stunning 🤩 The aircon was leaking, didn’t work properly. The sink of the common toilet was leaking too.(not a big deal the last one)
- Sharon (7/5): The apartment was very dated and definitely needs fly screens on all windows - The outdoor pools and tennis courts and bbq area was wonderful plenty of seating for families The apartment was clean and comfortable The windows and large glass doors need fly screens on them as a lovely breeze flows through the apartment but can't leave windows open through the night as insects fly into the apartment The apartment is quite dated
- Stuart (4/5): - All outdoor facilities were fantastic as well as the location. The apartment was filthy dirty when we arrived. We were welcomed by 2 cockroaches and there was also an ant problem which they clearly new about as there were ant traps in the kitchen. The whole apartment was very dated and nothing like the photos advertised so extremely disappointed. The sofas were dirty so they throw bedsheets over the top to hide stains. The curtains in the twin room had stains all up them and to top all this off the owner had left all their belongings in wardrobes and bedside drawers and were all locked. This made it every difficult to unpack as there was no room for our belongings. We complained and they did give us 15% refund but if we had known all that we do now we would never have booked. We stayed in apartment no 50.
- Melinda (3/5): -
- Tanya (1/5): This place was dirty, it smelt. Air cons didn’t work, it was so hot. The manager was really lovely & understanding. - The property was close to everything Our room was not clean at all, it smelt like wet dog. The shower smelt like urine, the bedrooms air cons did not work. We had to move our mattress to the lounge room. There was coffee in a coffee cup that was put in the cupboard. The manager was lovely and refunded our money
- Junior (8/5): -
- Butta (1/5): - I didn’t like anything Just the location is excellent. Don’t want to give even one star. We had really bad experience here. No cleaning, flush button is not there to flush the toilet. Spider in every room , no cleaning, curtains are really really dirty, AC in rooms not working. We stayed here with kids and we put all the mattress in the lobby and slept. No help from management. Someone before our stay used the cola cans and management didn’t even put that in bin. We left a night before our stay was getting expired. Kids were getting sick. I don’t recommend anyone. Want to add more pictures but it doesn’t allow me. Don’t stay here.
- Cardow (9/5): Beach, pools, transport and a very spacious apartment in a tropical setting. Would love to have stayed longer. - Absolutely perfect for a family stay. 5 children of varying ages makes getting in and out of a car and parking a real hassle. Basement parking, proximity to public transport, beach and shopping totally suited our family needs. Being an older apartment meant we didn’t have to be precious and could relax and treat it like our home. The kids loved the heated pool and spa and I loved the breezy tropical grounds. Very responsive and polite manager. Mostly minor issues. Dripping taps and toilet. Shut the door and couldn’t hear it. Not enough cutlery for 6 but the manager supplied what we needed immediately on request. No water glasses only mugs and wine glasses, we had picnic supplies so used these. No kitchen stools at counter as in photos but there is a table and chairs close by. Biggest issue was only a 2 seater couch which didn’t suit our group. Plenty of space to fit more seating.
- Anita (4/5): It would be a lovely unit if cleaned out of personal items, cleaned thoroughly and some repairs done - View is amazing of the beach from the 16th floor unit we were in. Unit was full of personal items and dead house plants, there were large plates on the ceiling with pipes running to kitchen sink. Kitchen was full of old ingredients in cupboards and unclean greasy cooking equipment. There were also cockroaches and ants a ceiling leak during our stay. There was no ironing board supplied and we had to buy sheets to cover couches as they were stained. Flooring in main living room is all lifting. The tv was not tuned in and we could only get two channels.
- Sanil (9/5): -
- Carla (1/5): So incredibly disappointing and clear that the owner and staff couldn’t care less about their PAYING customers - There are only 4 good things about staying at this apartment complex. 1 There is air conditioning 2 Has pools and games room 3 Convenient location 4 Good shower water pressure I’ve never had a worse experience at a booking.com stay. There was toenail clippings on the lounges when we first arrived, dirty towels just left in the laundry, towel rack in the ensuite immediately broke and fell off the wall when we went to put a towel on it, a complete lack of any cleaning supplies not even paper towel, very minimal toilet paper, little to no kitchen supplies, the lounges are in such poor condition (there’s just huge hard lumps all over the seated parts), there were some strangers clothes in the cupboards in our rooms, when the bathroom taps are turned on the sinks do not drain the water, and the ensuite shower head is not attached to the wall and just slips down once the water is turned on. Overall it is just an unclean place there’s marks and grime everywhere and to top it off there was construction happening in the room adjacent to us and full on drills started being used (against the wall of the room I was sleeping in) at 6 am!! Which I then went down to the front desk to get the managers phone number and contacted him to find out that construction would be happening the entire duration of our stay… simply absurd. And we were NOT notified of this prior to arriving (from out of state) to our stay. I have never left such a long and detailed review but honestly it was such a disappointing and uncomfortable stay (as the beds are also filled with springs and so uncomfortable) and it became very clear VERY quickly that the owner and staff of who rents out these rooms simply do not put any care or thought into their guests and I cannot believe I was not offered any compensation. The person responsible for setting up these apartments clearly just wanted to spend as little amount of money possible while make as much profit as they can out of their customers.
- Dyall (7/5): -
- Diana (8/5): -
- Mararet (8/5): - Position. Of unit. Close to light rail & Surfers Paradise beach & shopping. Within walking distance. Dustiness
- Kerrie (7/5): We enjoyed our stay there but was a little disappointed with the condition of the apartment. The photos we saw on your w - Location and view were amazing. The pool, games room and communal facilities were wonderful. The apartment didn’t contain enough decent crockery and cutlery. The frying pan had a broken handle. The kettle was filthy and we refused to use it and boiled our water in a saucepan for coffee. The bath also had a dirty water line around it.
- Ray (4/5): -
- Megan (5/5): - The location The room i booked was not the room we got :/ The curtains were mouldy, There was no bedside lamps in the bed rooms There was still rubbish in the kitchen bin The laundry had mould all over the walls The shelf in the frezzer is rusty The toilet in the main bathroom was missing the flushing buttons The air-conditioning in the bedrooms didn't work properly
- Daniel and Leanne (6/5): We enjoy our stay, as we where out most of the days, I believe the apartment is outdated - Location of the property was in a good spot, easy to access local areas. The apartment was a little outdated, along with rooms. In one room on a spare bed the sheets where stained, only sheets supplied on beds, no Doona?? blankets were in cupboards, but not in best looking blankets. To contact front desk reception was difficult.
- Ross (8/5): - Location was good. Room was good for price, but was quite dated and wifi was very slow.
- Menere (8/5): -
- lucy (7/5): Great - Great location. Nice basic apartment. Plenty of space Needed more than one dinner plate!
- junita (8/5): - Big room and had washing machine and dryer A few bits and bobs didn't work no drama but the dishwasher leaked pots and pans handles were off and the vacuum didn't work nothing to ruin a holiday tho
- Jessica (8/5): -
- Kelly (1/5): Extremely Disappointed, - Location Mould on mattress with which i got skin irritation, have been to doctors when i arrived home about the skin rash and headaches i had while over in Queensland and doctor had said it was possible that it was from the mould on mattress and all around the house, mould around the windows, mould on curtains, cheese in light cover, no button cover on one of the toilets, missing down lights, dirty sheets, holes in sheets, only a 2 seater lounge when photo shows 2 seater and 3 seater, no bar stools, no degrees or numbers on the temperature dials for oven or stove, Oven wouldnt seal, only bottom and top sheet, Sliding door was broken in on-site and only fixed the day before we left, toilet seat only half attached, latch for gate was extremely hard to keep latched which was not good for a 1.5 yr old that was constantly on the move and why we picked this apartment because of its safetywhich was definitely not safe. VERY disappointed, and it affected our family holiday with the tension it caused everyone. Would not recommend staying here until they do some much needed renovations and repairs. Photos on booking.com do not match the actually poor quality the apartment is actually in. Couldn't add all the photos to this review that we had taken of the disappointment.
- Mathew (8/5): -
- Fatema (9/5): - Location Reception services
- Shelley (10/5): Holiday on the GC - Location was perfect - can walk to most things including the beach, shops and restaurants. Short Uber to Pacific Fair. Options for a cold pool, warm pool and spa pool with a gym, men's and ladies sauna and games area. Our own numbered carpark was great too and very secure - highly recommend The construction going on around us was very loud and the Contractors started very early. Noise from boy racers
- Kerrie (8/5): - The apartment was clean and comfortable with plenty of space. Great location which meant, although we had a car, we could often walk. Would definitely stay here again. Nothing
- Julie-Anne (1/5): Read the reviews! - Nothing! Our weekend away was an absolute nightmare! We arrived and our room was was disgusting and had not been cleaned. The smell in the room was absolutely putrid! Even if this room was cleaned I would not stay here! It was also not the advertised apartment I booked.(Don't believe the pictures) They then had to move us to a completely different apartment complex further down in Surfers Paradise. The new apartment at Condor was barely passable! There were so many broken blinds, lights, and power switches didn't work, the bathroom door didn't shut. I'm pretty sure we left it cleaner than we found it! The staff were nothing but appalling and rude and yelled at me when trying to find the bins. Do yourself a favour and read the reviews!
- Stephen (10/5): Thank you to the Genesis team, for a great experience! - Great experience, upgraded to a room on 12th floor. Amazing views of beach and river. The views were outstanding, the apartment was clean and well appointed, plenty of room.
- Brooke (8/5): Good facilities for short term stays - Staff were amazing, and the facilities were clean free parking was great for the location Excellent laundry facilities in the room Very dated and didn’t have warm blankets on bed only sheets provided, towels did have holes in them and the bathrooms had less then impressive facilities. Door allowed a lot of wind into the rooms and the road noise was very drastic
- Tianna (10/5): -
- Emily (5/5): Ok - Location,very spacious Bed, bathroom ,lights didnt work. No fans Water leak
- Sokhom (10/5): - The apartment was spacious. The entertainment room, the gym, the pools and the sauna. We loved it and would definitely recommend it to friends and family and definitely on the list for more stays. We got locked out at the pools and it was only 7pm
- Renee (7/5): - It was in a nice location the apartment was very spacious and the pool and spa were great. Unfortunately some of the appliances didn’t work but overall it wasn’t too bad.
- Ashley (1/5): DO NOT STAY HERE! - Location We were horrified by the condition of this apartment. It was filthy and run-down: the leather lounge suite was covered in grime, the kitchen was unusable (dirty oven, broken elements, filthy floor, mismatched utensils), the toilet leaked, the TV didn’t work, and several sockets were hanging off the wall. The bedding and laundry were dirty, and the ironing board was moldy. Doors wouldn’t lock and many lights didn’t work. Overall, the apartment was unhygienic, unsafe, and completely unfit for guests. Avoid at all costs.
- Paige (4/5): We were very disappointed with what we received the only upside was the staff and the location - Property was situated in a prime location and staff were great. The apartment we room 13 was quite grubby, we only received 1 towel each for a 6 day stay, we only received small throw blankets for a duvet and the main bathroom had flooded twice which then started to flood one of the bedrooms.
- Priscilla (10/5): - Love the location and friendly staff
- Marcelle (8/5): -
- Jennifer (8/5): Gold Coast secret - Very central , easy to get too, great views , all facilities available Cold at night as they did not provide enough blankets . There was a sheet and very thin kmart blanket on each bed, no spares. It was a cold weekend on the Gold Coast and sleeping with heater on is not nice . We would all have preferred another blanket each. We also had a car and the car space provided had a leak spot on the concrete above us and our car was covered with cement flakiness every morning. Obviously the person living above the car spot has a leaking bathroom.
- Glenda (8/5): Fantastic and good value - The Location was great! Close to the beach and surfers paradise. The tram stop was close and we were able to walk to most attractions. The unit was comfortable and easy to access. The sofa was not comfortable at all. There could of been at least a blanket on each bed. It was a bit noisy from the tram and traffic but that reduced later in the night
- Sue (8/5): A little run down in some areas but overall good. Will book again if staying in the area. - Location was close to shops, restaurants & beach Public transport / tram close by. Views were great. Very spacious, with large open plan living, dining & kitchen. Secure Undercover parking Dishwasher leaked, couldn’t connect to Netflix. Remote for TV had no batteries Dining room chairs a bit uncomfortable
- Shona (10/5): Family holiday - Convenience and locality to shops and beach. A great family sized apartment, spacious and well equipped. We were very happy!
- Linley (7/5): Good -
- Angela (7/5): Good - It was in a good location, walk to the beach and the heart of surface. The manager was very nice and friendly. The coffee cups were all dirty and stained. It has the top part of the pot to steam veggies but no pot that it fits on . Couldn’t use the oven because all the temperatures and symbols were rubbed off so I burt the food when trying to cook.
- Sean (3/5): Poor - Location Air con not working in two rooms Not clean Not enough seating in lounge room Water leakage in bathroom No blanket for bedding
- Steven (1/5): Awful I would like a refund - Nothing The photos in the app did not match. The apartment is very ran down and old. Many items are were broken and didn’t work.
- Yvonne (8/5): Overall we were very happy with our apartment and a stay at the Genisis - the view was far better than expected - we had a view of the beach and over the pool - location was everything we hoped for - the apartment was lovely Unfortunately there were some problems with stove not working, lights that wouldn't switch off and a dishwasher that leaked into the lounge - we also did not have blankets supplied
- Kristy (1/5): Don’t stay here - Location is all that’s good here The property manager accused me of damage with no evidence ever present. The place is filthy n dangerous to health and safety.
- Brett (9/5): Brilliant - Centrally located to all shops and theme parks N/A
- Christopher (5/5): Good location, nice size but desperately needs an upgrade - The size Tired appartment that needs upgrading, air con not working, sockets falling off the wall
- Belinda (8/5): Very good -
- David (9/5): It was very clean and the bbq and garden was very nice - The view, but spa pool and pool was not heated All most cold spa and pool
- James (3/5): Disappointing - Location was fantastic The fridge didn’t work, the toaster didn’t work, one of the sliding doors in one of the bedrooms was falling apart, the dining room table legs were broken at both ends, the a/c in the main bedroom had a heap of dust on the filter, rubbish under the beds when we had to pull them apart.
- Niome (4/5): It was stayable location was great but would definitely recommend to the apartment to have their internet sorted properl - The location was very good. Good parking spot easy to get to check in and check out was very easy and friendly There was no internet to the tv unless you plugged in the internet cord straight to the modem and the tv which would block the entry to the main bedroom because the cord had to run across the doorway and only a sheet on all the beds the only blankets were minx blankets in the cardboards
- Maria (8/5): Very good - Location excellent close to all amenities There was no dish cloth or dish washing liquid to be able to clean glasses or plates. Also the large windows really needed a very good clean
- Marise (5/5): Passable - Close to restaurants, beaches, cable cars. The size of the apartment is great. Very out dated, curtains were moldy, carpet old, slide doors do not lock properly leaving big gaps in the door frame. The hot water was not hot.
- Sally (1/5): Location great apartment not - Location great Apartment not clean with parts broken and not enough equipment for a 3 bedroom apartment
- Emma (1/5): Below par experience - needs a good scrub - Good location near the beach and not far from shops and dining in Surfers Paradise. Don’t even know where to start. The mould on the curtains. The hole in the lounge. The out of date antiseptic in the cupboard. The broken bathroom door and shower. The absent toilet flusher. It certainly isn’t give off welcoming vibes. The place needs some tlc, that’s for sure. Whilst it was very reasonably priced I expect a basic level of cleanliness should be upheld no matter what price was paid for the accommodation.
- Julia (8/5): Very good -
- Neil (7/5): Very good location in a busy area. - Location was very good. Views excellent. Three bedrooms and large lounge room ideal. It was not well supplied. No handwash, no kitchen cleaning wipes, no kitchen paper.
- Nicole (9/5): Our stay was fantastic - Great location Clean and tidy N/a
- Deonne (8/5): Great apartment great location awesome views - Great location Was a bit dated could use some TLC
- Maree (1/5): DO NOT STAY HERE! SAVE YOUR MONEY!!! - The black mould on ceiling in my room. Outside balcony has a defect on the wall. Also outside light does not work.The nails at the end of the carpet near one of the doors that were sticking upright, that went into my grandsons foot. The dining chair that was coming apart. The disgusting rangehood that has heaps of grease and hasnt been cleaned obviously for ages.The drainage in the main bathroom that would backfill through the room and not go down the drain. Beds so hard, we couldnt sleep. No privacy curtain in main bathroom, so people in nearby apartments could see in. Mould on curtains in one of the secondary bedrooms. Bedlinen not washed. Stained bedlinen and stained lounge suite. Disgusting dirty fans. Main bathroom fan didnt work. Front key couldnt turn properly to the point i rang emergency number as i couldnt lock the apartment. And consequently am still WAITING for someone to ring me back. I want my money back!! And if that doesnt happen, i am taking this matter further. $500 a night, what a joke!! My mobile number is 0448678370 and my gmail is mareemajalan@gmail.com. I have countless photos of our harrowing stay. I need answers asap otherwise im taking this to the health department and making a formal complaint. Maree Milne.
- Thi (4/5): Disappointing -
- Michelle (3/5): Very dated accommodation and needs a lot of work. Great location. - Door to ensuite in main bedroom did not close - it had come of it's sliders - the staff said they would send someone to fix it the following day. No-one came. One of the sliding doors didn't lock off the kitchen/lounge area, the lock didn't even meet the closing mechanism - not good when on the ground floor. No bin in the kitchen, had to ask for that. And there was no cover over the flushing mechanism for the toilet. Wasn't expecting 5 star but this was pretty poor.
- Lisa (10/5): Exceptional -
- Clare (4/5): - Condition of property was terrible. Main door handle and key didn't work properly. Got stuck. Kitchen appliances - toaster didn't work, sandwich press falling to pieces. Lights and bathroom fans not working. Shower hot water dripped all night. No table tennis balls so couldn't play. Floor was slippery. LIked the size of the place and the layout was good.
- Lydia (2/5): Very poor - Good position. Apartment was dirty on arrival. Greasy cooktop and splash back, grill pan was full of dirty fat from previous guests. Many things broken/old/not maintained. Holiday apartment was full of empty paint pots and clutter in drawers and wardrobes. Dirty used clothes found in the wardrobes. Drug paraphernalia down the side of the lounge/settee. Curtains hanging off the rails. We had to go to Coles and do a deep clean ourselves. Raised the matter with the apartment manager who said the cleaners refused to come back, so he tried to do a little bit of cleaning but it wasn't much better when he finished.
- Lisa (8/5): Family apartment - Great location near tram stop and close to the beach and shops. Spacious apartment with comfortable beds and lounge suite. Kitchen was well stocked. The pool was great. The room needed some maintenance. Staff were prompt in replacing the fan/light in one of the bedrooms when we realised there was no remote. There were other areas that needed attention eg dryer didn't work, most sliding doors to balcony were so stiff that we couldn't open them, broken clothes horse, shower curtain hanging off the hooks. Overall, we were happy with the room.
- Kyle (8/5): Good stay, still a little room for improvement - Loved the view, the balcony was exceptional, wonderful views of the city and the beach, conveniently located with lots of shops around and all sorts of things to do nearby. Areas of improvement, for unit 39: * Please have cleaners empty vacuum cleaner, prior to guest check in * Tv in loungeroom is very outdated, I would highly recommend upgrading to a new tv, so people could watch YouTube, or even Netflix on it. * TVs in all the bedrooms. *Blankets on and for all beds in all bedrooms, instead of bedsheet blankets and mink blankets tucked away in a closet * Appropriate amount of shower gels and shampoos for the duration of a stay ( one serving bottle of each is not going to accommodate 1 person showering for a week ( luckily I brought my own) * More than 1 sponge * More bin liners for guests staying more than 3 nights, usually go by rule of thumb for each night of a stay = 1 bin liners needed. * More than one sponge, luckily we didn't need more than 1 sponge * Rug to be replaced in living room or taped down as it presents a possible tripping hazard * Upgrade internet service or modem, the internet was so bad, it wouldn't even load long YouTube videos on our phones at all, *Spare pillows in cupboards * Air freshener for the toilets * Hand wash soap * Curtains for the 3 kitchen windows. *A door to separate the ensuite bathroom from the bedroom . * The mattress in the queen bedroom definitely needs to be replaced, it's like laying on a rock. * Toilet paper holder in main bathroom, was so loose, hanging off the wall, that the first use of toilet paper from the roll strategically mounted onto it, it fell off the wall ( this is just a 5 minute tighten job with a 2.5 mm Alan key screw, sometimes a flat head) With all these issues rectified, I will certainly be giving a 5 star rating for next year. Please definitely update/ upgrade your apartment, would only cost 1 weeks worth of inflow, at most but it'll have guests begging for your unit plus it also means you can charge a little extra too, which in the long run is very beneficial for both your pocket and guest's comfort.
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