Norwood House Motel & Reception Centre
Location: 1198 Nepean Highway, Mount Eliza, Victoria, 3930, Mount Eliza, AU
Star Rating: 3 Stars
Property Type: Motels
About this Property
Outdoor Pool and Terrace - Take advantage of the outdoor pool and terrace to relax and unwind while enjoying the beautiful views.
Complimentary Amenities - Enjoy complimentary wireless internet access, wedding services, and a picnic area during your stay.
Award-Winning Property with Convenient Facilities - This motel has been awarded a star rating from the Australian Star Ratings Agency and offers a business center, express check-in, and express check-out for your convenience.
Book your stay at Norwood House Motel & Reception Centre for a relaxing and convenient getaway in Melbourne.
Important Information
- Pool access available from 6:00 AM to 6:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - anytime
Check-out: 10:30 AM
Instructions: The front desk is open daily from 8:30 AM - 11:00 PM. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 11:00 PM to 8:00 AM.
Amenities & Facilities
- Health or beauty spa nearby
- Express check-out
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Picnic area
- Fence around pool
- Conference space
- Golfing nearby
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Wedding services
- Express check-in
- Pool umbrellas
- Wheelchair accessible parking
- RV, bus, truck parking
- Free self parking
- Pool sun loungers
- Free RV, bus, truck parking
- Banquet hall
- Health or beauty spa nearby
- Horse riding nearby
- Coin laundry on site
- Wheelchair-accessible van parking
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Eliza Romantic Spa Suite
2 Double Beds OR 1 Queen Bed
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Refrigerator, microwave, electric kettle, and toaster
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and hydromassage showerhead
Practical - Desk, double sofa bed, and playpen
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Private spa tub
- No rollaway/extra beds
- In-room playpen
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
King Room
1 King Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Refrigerator, microwave, electric kettle, and toaster
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Desk, iron/ironing board, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
King Room Double Spa
1 King Bed
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Refrigerator, microwave, electric kettle, and toaster
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and hydromassage showerhead
Practical - Desk, iron/ironing board, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Private spa tub
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
King Room (Wheelchair-Friendly)
1 King Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Refrigerator, microwave, electric kettle, and toaster
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Iron/ironing board, highchair, and art supplies
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Hand-held showerhead
- Portable shower seat
- Height-adjustable showerhead
- Shower grab bar
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
Family Room w/Kitchenette
1 King Bed and 1 Double Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Playpen, double sofa bed, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- In-room playpen
- Hydromassage showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
Family Economy w/ Kitchen
1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Kitchenette with refrigerator, microwave, electric kettle, and toaster
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Playpen, iron/ironing board, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- In-room playpen
- Hydromassage showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
Peninsula Balcony Suite
1 King Bed
Features a private balcony
Layout - Bedroom
Relax - Indoor private hot tub
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Desk, double sofa bed, and playpen
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Private spa tub
- No rollaway/extra beds
- In-room playpen
- Hydromassage showerhead
- Separate bedroom
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Champagne service
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
Deluxe King Room
1 King Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Refrigerator, microwave, electric kettle, and toaster
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Playpen, iron/ironing board, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- In-room playpen
- Hydromassage showerhead
- Club level room
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
Budget Small Room
1 Double Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Iron/ironing board, highchair, and art supplies
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
Family Room Economy (Large)
1 Queen Bed and 1 Twin Bed OR 1 Queen Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Refrigerator, microwave, electric kettle, and toaster
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Playpen, iron/ironing board, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- In-room playpen
- Hydromassage showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
-
Family Room Economy
1 King Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 36-inch Smart TV with cable channels and Netflix
Food & Drink - Refrigerator, microwave, electric kettle, and toaster
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Playpen, iron/ironing board, and highchair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Portable shower seat
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- In-room playpen
- Hydromassage showerhead
- Bedsheets provided
- Highchair
- Smart TV
- Free tea bags/instant coffee
- Soap
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Art supplies
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Portable shower seat
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Travel crib
Guest Reviews
- Debbie (6/5): - The bed was comfy. The shower was hot. But, I had to go to the office to get the air conditioner heating fixed. I had no extra blankets and no coat hangers or an ironing board. But the room next door did have all those things
- Verified traveler (10/5): Family Visit - Overall room was ok, clean and tea/coffee making available. The bed seemed quite hard to my wife but was ok for me. TV did not work on free to air channels so could only get 9Now digital and couldnt download any other TV apps.
- Antonia (10/5): - Property owner/manager was really helpful when we had a delay & had to check in late. Highly recommended for a comfortable quiet stay.
- George (8/5): - Spa was not working correctly
- Julie (8/5): - Fantastic customer service
- Michael (10/5): - All good no complaints
- Murray (4/5): - Room was small. Bathroom was cramped nowhere to put toiletries no shower curtain so floor got soaking wet which was unsafe slip risk. For what we paid ... dissapointing.!!
- David (10/5): - Quick check in, very clean rooms, great bed and shower! Thank you!!
- Lee (6/5): - Basic accommodation comfortable bed a good shower. Convenient to Mornington shopping strip. Staff friendly rooms are in desperate need of refurnishing.
- Angela (6/5): - DVD player missing, front door lock missing, smoke detector missing. No soap supplied.
- Bryan (10/5): - Owner was lovely
- Emily (10/5): - Host was extremely hospitable and accommodated a late night check-in. Incredibly warm and friendly. Would recommend.
- Deb (10/5): Great location for us - Laurie the owner was lovely. I phoned ahead to advise we were running late & it wasn’t a problem. On arrival we chatted with Laurie for about 1/2 hr - great communication and quite a lot in common with us. Lots of plans to change how the venue and how it is used. On approach the accommodation looks in need of tlc but it’s happening. Our room was very comfortable and had all we needed for a nights stay.
- Joanne (8/5): - Norwood House Motel reception staff member was very polite and welcoming. The Motel is a reasonably comfortable place to stay with the basic necessities required.
- Felipe (10/5): Great customer service - We had a lovely stay, hubby and I got upgraded, great customer service.
- Karen (6/5): - It served our purpose! Beds were comfy! Sadly, it needs a lot of work done to it ....
- Giselle (8/5): - Comfortable room, clean, friendly manager. I’d be happy to stay again.
- Antonio Luis (10/5): - When I called to let them know that we would be checking in really late, the owner/reception guy was very helpful. He just left our room unlocked (left key inside the room) and turn on the heater on
- Jason (8/5): - Could do with some maintenance.
- Julie (6/5): - The property is convenient if you were attending a function at the premises. The room could benefit from a refurbishment. The tiny ensuite ceiling needed painting. It had brown stains and mould. There were patches on the walls in the bedroom. All walls needed painting. There were strips of forimca off the cabinetry.
- Anette (4/5): Pictures of Norwood not up to expectation - The advertising depict a clean, modern well run conference centre and it's nothing like it. Totally run down premisses. The premises are used for housing permanent residents, that come across like being on the welfare system. This meant that there was music all night long and people coming and going. Picture missing off the wall. Garden not keep. Rooms not clean, lots of hair on the floor in the bathroom.
- Chris (4/5): - Curtains not closing. Rubbish outside door. Old worn towels. Noisy neighbours. Poor lighting in bathroom. Clean comfortable bed. Wouldn’t recommend.
- coryn (4/5): A 3 night stay. - Bed was clean and fresh. It is a case of you get what you pay for. The owner was helpful and friendly. Towels need replacing. Bathroom is only big enough for one person. Badly in need of renovations which l believe will be addressed. Noisy neighbours made sleep impossible on the last night.
- Verified traveler (8/5): Needs some work - The place needs some work which was explained to us on arrival. Description on web site is wrong. No bar or lounge area. Needs to be updated. This would be a nice place to stay after all the renovations are done. Host was very accommodating
- Fred (2/5): - It’s not in a good state, need renovations and update. The photos are from 10 years ago and have nothing to do with what the property looks like now :(
- Lorna's (2/5): - The bed was extremely uncomfortable.
- KETAN (6/5): - Very conveniently located between Frankston and Mornington, the two places where I had to go. The room smelled stuffy and smoke from outside had probably entered the room. No ironing board or hangers were provided. The images provided online do not truly reflect the condition of the property.
- Andrew (2/5): - To say the room was ‘tired’ is an understatement. To describe the room as a suite was a stretch. The spa bath was in disgusting condtion. Duct tape was used to kerp curtains closed. Toilet seat was broken - slipped and slided. Behind the toilet disgusting. Fridge leaked. Mosquitos in the room each night was the bathroom ( toilet or under the spa?). Couldn’t fill the kettle as it didn’t fit under tap in the bathroom sink ( tiny). Reception was a big clue - dirty and grubby. Also, there was a scheduled power outage during my stay on one day from 8am to 3pm. The property manager was given three weeks notice - he only advised me of the outage by slipping a copy of the notice the day before the outage. The room was unusable for most of the day. Appalling customer service really. What a joke. Worst room I have ever stayed in a motel or hotel over 50 years of travel.
- Amy (10/5): - Friendly helpful staff, handy location to beach, wineries, and more. Small friendly motel.
- Vincent (6/5): - Stayed for a single night and found reality different to what we expected. Bed though large very hard, ensuite difficult to move around if you are curvaceous. Gutter approaching room a potential falls risk. Abundance of dining options driving into town. Owner pleasant on arrival and departure
- Jocelyn (10/5): - The staff were very lovely and helpful. Any problems, they quickly solved.
- Ash (10/5): - Good accomodatiom, easy location
- Geoff (4/5): - Musty smell in the room , walked in to a spider running across the bed, a slug on the shower wall and bathroom full of mosquitoes. Room and bathroom really needs a coat of paint to freshen it. Mosquitoes buzzing all night made for a terrible sleep. Glad it was one night.
- Brendan (10/5): - Everything was good except for a slightly frayed shower hose. Bed was very comfortable and the room was large and quiet. Would stay here again.
- Jessica (4/5): - The room was dirty and outdated
- Neroli (8/5): - The bathroom needed an update. The pole holding the shower curtain needed scrubbing. There was some mould. The space between the basin & wall was tiny making it difficult to get to the toilet
- Corey (8/5): - Great place. Great set up with awesome opportunity if they spend some money & time on the place. Could be a top 10 hotel
- Verified traveler (2/5): Try something else if you're in the area! - Other guests were far too noisy (particularly outside their rooms) after 10pm and we had to let them know at 11:30 at night enough is enough. They started up again at 7am with no concern for other guests. Staff were advised on check out and apologised which is fine however, their job is to monitor and ensure guests adhere to normal (expected) rules. The room and bathroom were old, not very clean and very small. We did not use the shower!
- Verified traveler (4/5): - Lotsssss of mosquitoes and spiders, poor pets control, not recommend for family stay
- Lauren (8/5): - It is so close to the centre of town an even though on the main hwy it is very quiet. The new owners are slowly renovating so when they are done it will be an excellent getaway. Prices are really good
- Judi (8/5): King Spa Room - Very quiet, photo not quite the same as room. Bathroom needs upgrading. Room small. Wonderful service. Great location. Shower over spa.
- Tony (6/5): - Location was perfect for our event was reasonably priced but could do with a bit of TLC
- Bryson (8/5): - A little out dated but everything worked and rooms where clean
- Frank (8/5): - It was quiet but the room was very small. No basin in bathroom.
- Natalie (8/5): - Comfortable for one night stay. Room condition a little run down though.
- Sandra (8/5): - The room itself was lovely and clean , the basin and shower are very old and stained and you have to walk over a disgusting gutter to get into your room
- Anne-Marie (10/5): - Lovely quiet spot, only a few minutes drive from Mornington main st
- Richard (2/5): - Was full of bugs taps falling off check in was at 2pm but room wasn't ready untill after 5pl
- Aaron (2/5): - Booked the Spa Room only to open the door to a musty, dirty & dusty room. There was no DVD player, iron & ironing board as advertised & the spa was broken. When reported to the owner was meet with aggression. Please don't waste your money you will only be met with aggression & disappointment.
- Steve (8/5): - Easy to find and host was most helpful tracking down some local dining options for a Monday night
- Edwin (8/5): - On the main road but still very quiet inside. convenient location.
- John (6/5): - Was good for a quick stay overnight.
- Joseph (8/5): - Great service with a late booking and check-in. Room was very clean and comfortable. The blinds need better blockout from outside light. The bed was comfortable with a variety of pillows so I could find the most comfortable. I thoroughly enjoyed my stay.
- Ian (6/5): Good Value for money - Stayed in the King Spa room. Had a peculiar issue with no hot water only in the Spa/Shower! Managed to get some on site assistance followed up by further assistance being called in. Problem was resolved much to everyone’s pleasure. Would rate the check in and service as being excellent and very appreciated. Outside of that the hotel appears a bit dated, housekeeping was good but the air conditioning in this room needs replacing as was not cold and more like a fan!
- Chris (6/5): Weekender - Room 2 was nice but a lot of noise from the room above on a very thin timber floor, no shower curtain in bath/ spa area. Drainage in spa very poor and practically took 2 hours to empty after shower
- Vince (6/5): - The properties rooms were still like an old style motel and the bed was horribly hard, but staff was terrific
- Eloise (4/5): - Everything was incredibly dusty, tried drinking out of one of the glasses supplied and full of dust, room and bathroom much smaller than appears in photo and nowhere to get ready Towels were all mismatched and faded Overall needs to be modernised and cleaned better, for the amenities and age of the property should be at a lower price point
- Martin (10/5): - Quiet position, easy check in and out
- michelle (8/5): - Great location
- Jennie and Greg (6/5): - The out side of rooms need a really good cleaning, Bed area looked ok disabled bathroom made me feel sick the folding seat needs a brush and bleac to clean. X motelier!!
- Anthony (8/5): - Clean and comfortable. Just what we needed in an overnight stay.
- Russell (6/5): - Good
- Chris (4/5): - Nil
- David (4/5): - While it was a pleasant check in the overnight experience was unfortunately bad as the water was turned off due to a burst pipe.
- Brayden (2/5): - Was contacted on the day of check in and advised that I was booking into stay at Mornington Motel due to a Covid case at my original destination. I haven’t been reimbursed for my stay or given any compensation for my rearranged stay
- Verified traveler (8/5): - good location rcently refurbished. Bathrooms small but ok for overnight stay. Would be a nice wedding destination as accommadation on site for guests
- Verified traveler (6/5): - Dated .Given room with another on top and floor/ceiling poorly sound proofed .
- Cedar (4/5): Mosquito City - Pleasant staff, average accommodation. Unfortunately can’t recommend as I was woken every hour or so through the night by a noisy neighbor or a bug flying in my ears/nose/etc. not sure how they kept getting in the room as we checked ask the doors and windows, and every time we woke up again we touched on the lights and seated every one we saw.. made for an unpleasant mint with little rest. Would have appreciated a heads up, bug spray, or a mosquito net for the bed.
- Catherine (10/5): Great for short stay, very close to mornington - Perfect for a short stay with a spacious room and powerful shower. Helpful staff, free on-site parking and plenty of room amenities (tea, coffee, shampoo, conditioner, hairdryer etc)
- Verified traveler (8/5): - The property was easy to get to and conveniently located, The staff friendly. The bath rooms are very small and a tight squeeze to get to the toilet. Small things need fixing up, like missing catches or knobs.
- Verified traveler (6/5): - Lovely staff. But in general, very small rooms and very uncomfortable bed.
- Verified traveler (6/5): - Great place to spend the night. Comfortable beds, nice sheets. No door to bathroom though (just a thin curtain) which was a bit difficult with a family of 4. Cleaning could have been better.
- Courtney (8/5): Comfy Bed - Clean, comfortable bed, surprisingly quiet for being situated on Neapean highway.
- Jay (10/5): Mint - Nice clean ñ warm
- Verified traveler (8/5): - Nice location, it was quiete and gave gear access to the Mornington
- Verified traveler (4/5): Feeling ripped off - When we checked in we got hit with an extra $25 charge for requesting twin beds!! Never ever had that happen before!! Bathroom extremely narrow, carpet was worn out & stained. Linen very clean & fresh. Didn't find girl on desk at check in very helpful, man this morning very pleasant.
- Azmzmo (10/5): - Great place. Quiet. Clean and comfortable room. Had a pool. The shower leaked a lot of water though.
- Verified traveler (6/5): - Nice and quiet and peaceful. Spa was good. Strong fragrance smell in room a bit overpowering. Service and cleanliness great.
- Verified traveler (8/5): - they were very friendly and helpfully and we enjoyed our stay
- Toni (8/5): - Liked the upstairs balcony, modern bathroom and comfortable king bed.
- Verified traveler (6/5): - Staff and pool where nice. The 2nd bed was a fold out couch that dipped in the middle, the shower was in the spa bath and took ages to drain. Close drive to Main Street
- Verified traveler (10/5): - Very nice place and staff are very friendly and helpful.
- Verified traveler (6/5): - The place was very run down, few spiders so not cleaned thoroughly. Spa bath was stained and broken taps etc, rust around the place. The room was also very tiny.
- Verified traveler (6/5): - Turned spa on and it pumped out that much black dirty stuff was disgusting
- Verified traveler (10/5): - Great location and extra friendly staff always willing to assist
- Verified traveler (2/5): - The bath is blocked and the spa water is black with warm
- Verified traveler (6/5): - Room was clean with fresh linen and towels. But split system not working ,not all tv channels working and pool was not in usable condition dur to being green.
- Mehdi (8/5): - It was so so
- Verified traveler (10/5): - Very impressed with the compact and clever way it was generously set out. All one needs for a comfortable stay with self-contained conveniences such as stove, small fridge and microwave, tea & coffee jug, cutlery & crockery. Comfortable bed, A.C./heating, large wall hung TV, Door that could be unlocked to be a 2 room Motel unit. Friendly Manager.
- Verified traveler (8/5): - The heater was very noisey such that it sounded like it was raining outside when it wasn't. The hosts were very generous and lovely.
- Verified traveler (6/5): - Place was OK. Small irritants like key got stuck in door and hard to get out. No battery in DVD remote and it did not play disc. A bit cramped. But overall place was ok/good.
- Verified traveler (10/5): - lovely peaceful stay, bed was fine, all was good, would definitely stay there again. my only complaint would be is that it was a rainy night when we stayed and arriving in the dark , with the rain, the signage out the front was barely visible....and on such a busy road also. MINOR COMPLAINT........Thank you for a lovely and pleasant stay.
- Suzanne (10/5): Friday getaway - Lovely quiet room, bathroom a little small
- Verified traveler (10/5): - The property was amazing! Great views perfect scenery the bedding was comfortable.
- Verified traveler (4/5): - Place wasn’t very clean and spa is stained bad very small room
- HappyTravellers (6/5): - Property was conveniently located close to both Mount Eliza and Mornington. It is on the Nepean Highway which does make it very busy and sometimes noisy. Our self contained unit was on the 2nd level and had a spacious combined bedroom/bathroom. The open shower was huge but most of the water ran out onto the floor, not down the drain. The bed was super comfortable and the room also had a huge spa bath. The furnishings in the kitchenette were uncomfortable, particularly the couch (sofa bed) which was almost impossible to sit on. The kitchen was well stocked with everything you would need to make your own meals. Curtains were in need of repair and the verandah is in need of some maintenance - we were too scared to walk on it around the back. Cobwebs and spiders were obviously overlooked by the cleaning staff!!! This room had some great things going for it and other things were very poor - the best part was the $10 cooked breakfast of bacon, eggs, toast & tomato.
- Verified traveler (6/5): - The bathroom, had what appeared to be mole on the roof and the walls were quite dirty. The toilet brush was dirty and gross and left on plan sight. The room while okay, however was filled with mosquitoes and the person I was there with kept getting bitten throughout the evening and during the night.
- Verified traveler (8/5): - Nice clean spacious rooms with low noise transference
- Verified traveler (8/5): - Perfect location to Racecourse, nice hour walk to sober up hahaha And had rooms ready early for us. And not just one but 2.
- Verified traveler (6/5): - this place needs some love. wouldn't take too much, but for the price was a little disappointing.
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