Riviera Resort

Location: 385 Esplanade, Hervey Bay, au

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Sauna
• Non-smoking throughout
• Shared lounge/TV area
• Heated pool
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Access to health care professionals
• 24-hour security
• Key card access
• Cooking class
• Television in common areas
• Express check-in
• Free wired internet
• Golfing on site
• Scuba diving on site
• Snorkeling on site
• Tennis lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Art gallery on site
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Golf cart
• Fishing nearby
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Deluxe Apartment, Balcony, Partial Ocean View

  1 Queen Bed

  968.8-sq-foot individually furnished room, balcony with partial ocean views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Separate bathtub and shower, a hair dryer, and towels

  Practical - Washer/dryer, iron/ironing board, and local maps; cribs (surcharge) available on request

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent

• One-Bedroom Apartment

  This apartment features 2 balconies, a fully equipped kitchen, laundry facilities and an outdoor dining area. The north-facing covered balcony offers partial views over Torquay Beach. Please note that the price is based on 2 guests. There is no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment with Two Bathrooms

  This apartment features 2 balconies, a fully equipped kitchen, laundry facilities and an outdoor dining area. The north-facing covered balcony offers partial views over Torquay Beach. There are 2 bathrooms. Please note that the price is based on 4 guests. There is no capacity for additional guests.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Heated pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Three Bedroom Deluxe Apartment

  The pool with a view is the standout feature of this apartment. This spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• One Bedroom Deluxe Apartment

  Modern Fully Self-contained Deluxe one bedroom apartment located on the Top floor with balcony facing the beach, pool and gardens, laundry, fully air-conditioned, full size kitchen, free Wi-Fi and underground secure parking. Adults only

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment

  This apartment features 2 balconies, a fully equipped kitchen, laundry facilities and an outdoor dining area. The north-facing covered balcony offers partial views over Torquay Beach. Please note that the price is based on 4 guests. There is no capacity for additional guests.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Heated pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Three-Bedroom Apartment with Two Bathrooms

  This apartment features 2 balconies, a fully equipped kitchen, laundry facilities and an outdoor dining area. The north-facing covered balcony offers partial views over Torquay Beach. Please note that the price is based on 6 guests. There is no capacity for additional guests.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Karen (8/5): - The view and location was great, car parking and getting to room was easy shower had poor pressure and you leave it colder than you started, a sign that tells you were the parking bay is as it's not very noticeable
• Kelly (10/5): Comfy, clean and well set up - How comfy the beds were, how clean and well the the apartment was set up You couldn’t see the beach as it’s covered by trees - would have been nice to say that when booking. How bright the rooms were at night time (lights didn’t turn off at property till 10:30pm) which is to late trying to put young kids to bed
• Martin (10/5): -
• Furletti (9/5): - The staff were great. The location was magic. The room was very clean.
• Macgill (7/5): Awesome and would definitely stay again - Clean and good location Shower kept flooding
• andrew (10/5): -
• Kathleen (9/5): -
• Sue (10/5): -
• Sophie (9/5): Will stay again. Very happy with our choice at riviera - Lovely large apartment, well appointed with self contained kitchen. Wifi drops a bit, was difficult to keep connecting the smart tv
• Raylene Deacon (9/5): -
• Kathleen (9/5): Great location and nice clean set of units. - nice unit we stayed in, great location, very clean and good value for money. Did not see any reception staff the whole time we stayed. We left on a Tuesday morning at 8.15am and the reception wasn't open. Would have been nice to see someone to give them feedback and ask about a future booking with friends I am planning.
• JASNEEL (10/5): -
• Steven (9/5): Very relaxing enjoyable stay - The location of the resort was great. Although the weather wasn't great, lazing around in the unit was good. Plenty of things to do. Kitchen facilities and bathroom were good.
• Bowler (9/5): - Room 40 on level 5 was a spacious, well kept apartment with lots of extras in the kitchen and luxurious rocker lounge chairs with footrests. The staff were wonderfully friendly, helpful and well informed. A couple of small issues were quickly attended and no trouble was too much to seek out solutions. We were even given a big box of chocolates for our inconvenience. Thank you so much. 😃 The restaurant downstairs was very convenient with delicious meals. There were even heavenly cannoli. 20% discount on breakfast at the cafe on the beach was a bonus. Unfortunately issues with the heating supply meant that the pool wasn't warm enough for us to use but we were able to make good use of the large spa. We had issues with the bed from unforseen circumstances.
• Deb Welsh (6/5): -
• DARRIN (9/5): Very neat and well appointed complex. - Unit was renewly refurbished and very well appointed. Restaurant not open on Monday and although signage stated would be open on Tuesday, it was not.
• Rob (7/5): Comfy - Clean tidy and staff were excellent Only thing they had an internet wifi problem so coulstream to the large tv
• Joan (8/5): -
• Arun (9/5): - Very near to the beach The rooms were a bit small
• Craig (5/5): -
• Cavanagh (9/5): Short stay - We were very surprised and happy to receive an upgrade. The room was very clean great size and very comfortable. Great secure parking and the staff were very polite ,friendly and helpful. Close to various shops and a variety of eateries.
• Tristeza (6/5): -
• Rayleen Braddick (8/5): We loved Hervey Bay but would probably stay elsewhere. - The apartment was beautiful in decor and comfort. Location perfect. C We couldn’t use the barbecue on the deck and some of the appliances didn’t work, so rendered the kitchen useless. We had brought our own food as my husband is very ill and on a special diet, but the only way I could cook his food was with a huge electric frypan.
• Andrew (9/5): - Location, walking tracks all good
• Guest (9/5): -
• Guest (10/5): -
• Nghi (7/5): -
• Marny (6/5): -
• Ben (6/5): It’s was good - not great, not bad. - Close to beach Sauna not working
• Andrew (7/5): Location brilliant, renovators delight! - Brilliant location. The pool out the front. The tennis courts out the back. Undercover parking included. Just a little bit tight to get the car in. Sauna was out of operation, but no doubt will be fixed soon. The security was great but the amount of doors you had to open with a card was excessive. Would have preferred a higher floor but it’s a minor detail. Coffee pod machine without coffee pods. Minor maintenance needed in the room showing its age.
• Nick Luu (8/5): -
• Kane (6/5): -
• Kellie (9/5): -
• Shane (3/5): Very dissatisfied - Nothing Very dirty
• Anthony (9/5): - Good location. Clean and bright. Plenty of space. No plugs for the bathroom basin. Needed a little more cutlery.
• Khayte (10/5): -
• Susan (8/5): Excellent location - Excellent location No towel rails in bathroom
• Jennifer (10/5): Great location, lovely staff and would definitely stay there again - In an excellent position, close to everything. Lovely pool and had everything we needed A little tired but nothing that affected our stay
• shiwali (5/5): -
• cas001 (10/5): Awesome - The pool was exceptional, large and nice and deep. The water pressure in the room we stayed in was a bit weak but was the only negative.
• Lee (7/5): We enjoyed a relaxing time - The pool
• Tracy (9/5): - The location was great. 2 bedroom apartment was big enough for 2 adults and 2 babies. The spa wasn't working
• Sharon (10/5): -
• Kelly (10/5): Great apartment, good service . Location was fantastic. - Wifi wasn’t able to connect via TV.
• Paul (8/5): -
• Peter (8/5): very pleaseant. - facility very nice but a bit aged. layout of rooms a little cumbersome
• Maria (10/5): Relaxing. - Great apartment. Had everything we needed. Close to beach and shops
• Nicole (9/5): Excellent stay from the initial greeting from the reception staff, upgraded to a deluxe apartment. Everything provided f - Good location, apartment roomy and comfortable. Pool area clean, sun beds available.
• sandra (10/5): - The apartment was beautiful clean The staff was very friendly and helpful would recommend it to anyone definitely a 5 star There was nothing to dislike
• michael (8/5): - Great location, friendly staff, excellent condition.
• Jacqueline (5/5): -
• Lee (5/5): Noisy aspect to street. Dated interior. Uncomfortable sofa. Bath decommissioned with missing taps. Flooded underground p - Large balcony. Spacious unit. Street noise, dated interior, flooded underground parking area, bath covered up and taps removed, lack of condiments.
• Janet (6/5): - Large rooms, comfy Looks like you get a water view , but you dont. Wi-fi was unstable.
• Melinda (10/5): -
• Rayfield (9/5): -
• Imraz (7/5): - The location and the beach was a short walk away The washing machine gave up so we couldn't be able to do the washing and the staff were reluctant about it for a fix or to get replaced. Wasn't too happy about it.
• Sam (10/5): Amazing will definitely be back - Brilliant pool and bbq areas Tennis court and basketball for the kids
• Jayne (7/5): Nice and clean and comfy. - Great location, pool was lovely A shame that both the sauna and spa were not working all weekend. You could use the spa but no jets. Those little luxuries missing were felt No access to pool towels after certain hours in the weekend.
• Kim (9/5): Great location in Hervey Bay - Proximity to beach and restaurants Pillows were a little hard. Restaurant was very pricy and not child friendly.
• janice (9/5): - No water pressure
• Fiona (9/5): Good location and good size apartment just perfect for the weekend - Good size apartment
• Leanne (10/5): Our own beach cottage, loved it - Loved the pool area. The room was lovely felt like our own beach cottage. So close to the beach.
• Jessica (10/5): -
• Ardley (5/5): Not what we expected from a resort - No breakfast to us?????? Location good No en suite. Crockery up too high. No vacuum cleaner. Air conditioner needed servicing. Floor surface uneven near doors. I am 81. Too dangerous.
• Ben (8/5): - Lovely pool area, clean rooms and very friendly staff Cupboard door in kitchen was broken.
• Roy Chappell (9/5): Good value option in Hervey Bay, good sized well equipped rooms right on the esplanade. - Room and resort met the expectations I had when I booked. The room was as described and represented good value for money. Very clean, good size and well equipped. The pool and hot tub were decent for a few hours relaxation. Beach just across the street was fabulous like so many in Australia. Given that many visitors to Hervey Bay just want a place for a Base why they visit K’Gari, I would say this resort is ideal. The restaurant and bar area were very functional looking - more like a simple dining area that would benefit from some modernisation / atmosphere if they want customers I would say. No customers at all when we walked past. But there are a good few dining options nearby, so whether you eat in or out of the resort you won’t go hungry. Madigans Fish and Chips just down the road was excellent!
• Peter (8/5): -
• Cathie (8/5): Great location, friendly staff - Location and the large apartment and the kitchen and bedrooms were clean Cleanliness of the bathrooms, they were a bit dated and mould was in the showers. Also the vents were dusty.
• zena (8/5): Roomy and great location - Lots of space for 6 adults. Fully air conditioned. Nice pool and tennis court Just a bit dated with the decor and plastic plants
• GAYE (7/5): a comfortable lounge would have made the difference for us. - no breakfast included lounge
• Keith (9/5): -
• Dibby (10/5): - All very good WiFi a bit flakey.
• Carl (9/5): - Everything Nothing
• Susan (10/5): -
• Joanne (7/5): Nice one-bed place on the esplanade - Location. Ease of getting around. Unable to open the bedroom curtains as it faces the walkway. Couldn’t close the bedroom door to keep the room cool.
• Gail (9/5): - Perfect location. Beautiful refurbished apartment. Bedroom was fairly bright at night-time from the lights on the back balcony.
• Haydon (7/5): -
• Chris (8/5): Great location with a great view - Perfect location opposite the beach, plenty of options for food and drinks. Full kitchen equipment and options to cook with BBQ Little run down but wasn’t anything worth worrying about. A/C didn’t make it to the bedroom and internet was extremely slow. Car park wasn’t designed for a larger family car so had to compete with other cars for parking outside of underground parking.
• Hannah (3/5): I wouldnt recommend people stay there. - We liked the location and the lounge space. The shower flooded, the washing machine leaked badly, when we called for help one staff member came and fixed the shower, then they sent transman to fix the washing machine but they just entered the room with their own key without our consent and my wife was about to have a shower and didnt know they were coming into the room. Breach of privacy. They was no kettle, no milk provided and was told we had to buy our own toilet paper.
• Victoria (10/5): -
• Matthew (10/5): - Location, 20m to beach , walk to shops and pubs . great pool, the unit was amazing with a great view . I have no complaints.
• Jennifer (7/5): -
• Robert (10/5): -
• Tim (9/5): -
• Leanne (10/5): - Location, staff, size of room and bed were all amazing. All good
• Caitlin (10/5): -
• Pamela (10/5): A lovely experience at a great place. - Location was excellent with lots to see around us. Accommodation was way better than we expected. Staff were friendly and helpful. Traffic noise was a bit loud but did get quite later at night. The bed was a bit harder than we were use to.
• Amy (10/5): Very enjoyable -
• Oliver (7/5): -
• Catherine (7/5): -
• Trinette (10/5): -
• Andrea (10/5): We absolutely love our time here it’s my little home away from home - Love these units so clean, safe and secure.well appointed apartments. Walk over the road to the beach and also a beautiful pool downstairs There is nothing not to like love it all
• Dagmar (10/5): Handy to everything.great pool - Well set out. Relaxing. Clean. Private Can’t complain at all
• Rebecca (6/5): Clean and basic accomodation in a fantastic location. - The location was fantastic. We liked how friendly the staff were. We didn’t like the old design of having to go outside to the stairs and lifts, but we understand that’s just because the building was built many decades ago. The main thing we didn’t like was there wasn’t anywhere to hang our bath towels in the bathroom. It would be so simple to either add a few towel racks or hooks on the wall. We had to throw our towels over the side of the bath. We also were surprised that even though this hotel is accross the road from the beach, and has a lovely resort pool out the front, you can’t see any of it from the balcony because the gardens are so overgrown. They need cutting right back and some smaller low rise plants to replace them, to take advantage of the potentially amazing view.
• Kimberly (10/5): -
• Edwige (10/5): - Personnel aimable et serviable . Appartement grand avec tout le confort .
• Steven (7/5): -
• Shelli (8/5): - Great location Room was looking dated. Paint peeling off benches. Mould in shower
• Naomi (8/5): Lovely stay in Hervey Bay - Great location, lovely pool area, spacious apartment including large balcony The apartment looked a bit old and tired, TV was too old to have access to Netflix etc
• Lisa (5/5): Disappointing stay at Riveria Resort - There was no one on reception at any point during our stay which felt very unwelcoming and odd. The apartment was very basic and tired - the sink, shower and bath drains didn’t look particularly clean although the rest of the apartment was cleaned properly. We were relieved to depart.

Photos