Golden Gate Resort

Location: 3422 Surfers Paradise Boulevard, Gold Coast, au

Star Rating: 6.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Car hire
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Grocery deliveries
• Kids' outdoor play equipment
• Heated pool
• Outdoor furniture
• Shallow end
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Broadcast Live sport events
• Television in common areas
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Water park access (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Concerts/live shows
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Golf cart
• Fishing nearby
• Health or beauty spa nearby
• Swimming nearby
• Bicycle-friendly property
• Beach toys
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Double Room with Sea View

  Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The double room features air conditioning, a washing machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• One-Bedroom Apartment - Oceanfront

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Apartment with Garden View

  Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. Featuring a balcony with sea views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Two-Bedroom Apartment with Sea View

  The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Three-Bedroom Apartment with Sea View

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Three-Bedroom Superior Apartment

  This apartment provides a spa bath. Featuring 3 bedrooms and 3 bathrooms, this apartment offers a living room and private pool where you can relax. The unit has 6 beds.

  Max Occupancy: 7 (7 Adults)

  • Private bathroom
  • Private pool

• Two-Bedroom Apartment

  Featuring a private entrance, this air-conditioned apartment consists of 2 bedrooms and 2 bathrooms with a shower. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony with sea views, this apartment also provides a washing machine and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Apartment with Sea View

  This apartment features a private bathroom and a washing machine. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Toilet
  • Washing machine
  • Private bathroom
  • Toaster
  • Linen
  • Heated pool

• Apartment With View And Balcony

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony with sea views, this apartment also provides a washing machine and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Michelle (9/5): Loved the lifts with windows - Great location. Nothing
• Justine (2/5): I stayed here 5 years ago in the penthouse. Decided to stay again as I loved it the first time. This time however was - Location is fantastic * Not clean * No toilet paper * Aircon wouldn’t go below 27.5 and was not good * No bin in kitchen * No bin bags * Cockroaches (they said unit had been sprayed, but they were not dying) * Glass around bar upstairs by the pool * Bar area upstairs was filthy and bar fridge unusable as it was full of beer * Dried urine on 2 toilet seats. Had to clean one so we could use it * Door in kitchen is broken * Corner of upstairs bar is broken * Black mould in toilet * Real estate agent just walked into the apartment as he was holding an open house. He said management knew of this, however management denied this
• Kelly (4/5): overall pretty bad experience - The pool No aircon. Doors didn’t shut, including the front door. Major safety concern. The bathroom window wouldn’t shut, and no curtain so the builders right next door could see right in to us using the toilet
• Julie (5/5): -
• Guerin (1/5): -
• Marc (4/5): Great facilities and location but wouldn’t stay again. - Location and facilities were excellent Air conditioning didn’t work, had to have the doors and windows open to cool down the room. Beds were very thin mattresses that weren’t comfy after a while. Check in process was late. Promises help with someone to assist with air conditioner which didn’t arrive.
• Brad (10/5): -
• Dominick✞︎ (10/5): Enjoyable - It was really nice, was worth the money, the led lights were cool The free internet didnt work at all
• Rachel (8/5): - Great location Floors were not clean No mirror in bathrooms Windows dirty
• Omer (4/5): Mediocre - Really nice location Toilet Dirty , missing wifi modem cable , people’s ids left over , ac not working , no hairdryer , not enough towels
• Asmita (6/5): - Apartment was clean. No support from staff. No access to wifi and parking.
• Bec (6/5): - Close to tram and amenities. Ran out of toilet paper. Nobody to ask for more or information to contact anyone.
• Cody (10/5): -
• Julia (3/5): Wouldn't recommend - Linda and the other staff were very polite and helpful. Convenient location. Spacious. Not particularly clean - we did arrive while cleaner was still cleaning, but this was after the time we were told we could check in and were told to go into room. Missing basic supplies including those specifically stated in the listing - kitchen almost unusable (only a small paper bin, no bin bag, 0 cleaning supplies (not a single sponge/cloth/soap etc), no knives you could chop with aside from one flimsy steak knife, no chopping board, no salt/pepper etc) - only pillows on one bed (we were grateful to have more brought to the room by staff but the pillowcases were very unclean/stained). Told to park in visitor park then got a note saying we would be towed. Spacious apartment but beds are very basic and uncomfortable - the double is a fold down bed and the up(three sets of)stairs are singles on wheels that don't lock. We left a night early and were happier wasting the $430 charge for the night and driving home after a very long day than staying. Contacted staff through booking.com about majority of these issues but no response.
• Brookes (3/5): Poor - The view was great 👍 The aircon did not work,the control panel on the wall was smashed & it was too hot. The living room TV reception was not working as the chord to the Ariel was broken off at the TV connection & the box @ the wall has been pulled off.
• Caitlyn (6/5): Comfortable and relaxing time!! - The wifi was never really resolved and we never found/were given the password when asked. This could have just been a miscommunication though and wasn’t souring at all :)
• Berme (4/5): Disappointing stay - The apartment was just steps away from the beach and only minutes from the shopping centre The apartment had one bedroom with only a bed, and unfortunately, there was no closet or furniture to store our belongings or hang our clothes. As a result, we had to keep our clothes in the suitcase. Additionally, the TV in the bedroom did not have a remote, so we couldn't use it. We also couldn’t find a place to hang our clothes to dry, and there was no dryer available. Since there was no balcony, we couldn't hang our clothes outside either. The bathroom lacked cleaning supplies, and there was no mop. The refrigerator, bathroom, and microwave were not very clean. There was also no vacuum cleaner, so we couldn’t clean the room during our seven-day stay. I contacted the host, but they only sent toilet paper, cleaning cloths, and soap, which didn't fully address our concerns. Also, we had to buy bathroom cleaning products.
• Emily (1/5): Bad - Arrived late and got our room keys from the safe. Received code and keys- no fob to get into car park or building. Called manager. They arrived and gave us a fob, parked car and got upto our room where the keys that we were given did not open our room. - called manager again and they could not find keys for our room, they had to brake in and then change lock with a new set of keys the following morning. The room had no aircon and was a very hot and unpleasant night.
• Kerri (7/5): Our stay was great, hosts where very helpful with a few questions I had before and when we got there - Unit was lovely, in good condition Maybe just a display folder with details on oven, where to dispose of garbage etc just general helpful hints on the unit/building
• Kristal (10/5): Exceptional -
• Sara (1/5): Bad - It was the worst accommodation we ever been, living room n master bed room's air conditioning were leaking water, we didn't know that ,they didn't tell us ..with in half an hour in to the apartment our 8 yr old daughter slipped and had a fall ..her scream we thought she broken something.. then only we knew air-conditioner is leaking. We reported to the reception and they said they'll call a technician. But never did. They gave us a 5 buckets to collect water n we had to continually emptied the buckets. Living room was soo hot , the air conditioning wasn't even working properly. No light in the lounge except little one light. So we had to ear dinner in dark. No WiFi.. we continually asked to help us connect the WiFi. But reception didn't know how...so entire our stay No WiFi. No fan remote to the 2nd bed room, so we couldn't use the fan. Cleanliness of the apartment was 0% , it was absolutely filth. We had to vacume and clean before our stay, because it was that dirty. We asked some money back from the reception. She asked us to email her n she will follow up she said. We hope she will and we'll get some discount , money back at least.. Terrible experience.
• Laka (10/5): Exceptional -
• Karen (6/5): Pleasant - Location Dryer didn’t work, couldn’t contact anyone about it. Bathroom hadn’t been cleaned, hair, rubbish and used soap in the shower. No rubbish bin in the unit. No washing up liquid.
• Warren (2/5): Not good - The view No air-con, not clean, not enough towels, no dish washing liquid and cloth, had to ask for toilet paper
• Lily (8/5): Very good -
• Abdulmuqtadir (3/5): I wanted the trip to end and get back home - The location and the view The AC in the room wasn't working, the drier wasn't working, One of the two tv wasn't working. The furnitures were rusted. There was cockroach visible once lights turned off
• Aleksandr (7/5): Good -
• Megan (3/5): A roof over your head, but overall not an enjoyable stay. - There’s a view of the beach. Stained sheets and pillows, black mould in the showers, bathrooms flooded when taking a shower, fridge was not cleaned out properly, incorrect amount of towels, no toilet paper provided and begrudgingly given on request, ants in the apartment, a general bad smell, air conditioner was barely functional.
• Marco (2/5): Good place, very bad management. - View and location is really good. Property is a little old but pretty, unfortunately the very first night a big storm flooded both bathrooms and after several complaints without success we had to sort out the whole cleaning and washing to get rid of the mess and no answer from the reception or any action at all. I send several emails with photos and videos of the water flooding the property but I just got ignored. Mind you our windows were closed and the water was coming from the ceiling, probably from the apartment above us.
• Max (5/5): Passable - The view from our room was amazing The air conditioning didn’t work so the room was quite hot and it was a little dirty, there was shampoo bottles there from the last guests. Parking was a bit of a struggle
• Jaci (10/5): Exceptional -
• Marie-louise (6/5): Bare bones apartment - Proximity to beach and amenities Apartment was empty, carpets are worn, aircon leaks on the carpet making it smelly
• Damian (9/5): Very pleasant - Room was very nice The building is old and shows it’s age
• Lucy (7/5): Good -
• Sophie (2/5): Very poor -
• Marilyn (5/5): Very disappointed. - Location One air conditioner didn’t work at all and one could not be turned off or modified at all. Very little information given verbally and none at all in writing. Asked to move for 3rd night of 3 night stay which I agreed to, but was not informed new apartment was a one bedroom instead of two bedroom which I had paid for.
• Stephen (5/5): Uncomfortable being in the apartment - No breakfast We didn't realise it was a private apartment and personal items were left everywhere including the bathroom where the owner had left her own shampoo soap in the shower and that was what we were expected to use as well
• Shanae (9/5): Superb - tram station right out the fron bed was just a little hard but overal we liked our stay !
• Svetlana (10/5): perfect location - location alittle bit outdated
• Christina (8/5): Very good - A few more roles of toilet paper would have been great
• Guy (8/5): Very good - Staff went out of their way to fix any issues that came up and could not of been more helpful. Batteries in remotes for fan were corroded Glass shards in the carpet in lounge Air con not working
• Kc (7/5): Good - Living room and the view Felt like bedsheets were not changed, it was dirty
• Lindsay (7/5): Golden Gate Resort - Homely. Tidy. Good location. Good view. Nice and spacious. Pool area nice and clean and tidy. Close to transport. Poor water pressure. Poor wifi. Air conditioning wasn't that cold. Kitchen tap not properly attached. Main bedroom door to balcony didn't lock. Onsuite shower head needs tensioning. Main bathroom shower door needs adjusting.
• Tokabwebwere (9/5): Superb -
• Heath (8/5): Very good - Price
• Kane (10/5): Exceptional - Hotel room was amazing. Thank you!
• Stenner (9/5): Superb - Great location, good price spacey apartment, warm pool, quiet and many things to do within walking distance around the hotel Booking.com said there were 2 single beds and 1 double bed but there was only 2 double beds
• Roxanne (4/5): Was a very nice place. But didn't give me blanket, soap, toilet paper, fan remote or aircon remote. - The location was very good. No blanket. No soap. No toilet paper. No way to turn on my fan. No way to turn on my aircon. Only 1 PowerPoint in the whole room

Photos