Castaways Resort

Location: 685 Karioitahi Rd, Waiuku, nz

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Massage services
• Packed lunches
• Non-smoking throughout
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Outdoor furniture
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Supervised childcare/activities
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Private picnics
• Wine release events
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Beach club nearby (surcharge)
• Beach toys
• Vegetarian menu options available

Rooms Available

• One Bedroom Villa

  Featuring a private entrance, this air-conditioned villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with sea views, this villa also provides a washing machine and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Three Bedroom Villa

  Boasting a private entrance, this air-conditioned villa comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with sea views, this villa also features a washing machine and a flat-screen TV with satellite channels. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Room

  1 King Bed

  269-sq-foot room with ocean views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and phone; cribs (surcharge) available on request

  Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Meal delivery service available

• Two Bedroom Villa

  Featuring a private entrance, this air-conditioned villa consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with sea views, this villa also provides a washing machine and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

  2 King Beds OR 4 Twin Beds

  969-sq-foot room, balcony with ocean views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Kitchen with oven, dishwasher, coffee/tea maker, and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, laptop workspace, and iron/ironing board; cribs (surcharge) available on request

  Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Laundry detergent
  • Laptop-friendly workspace
  • Meal delivery service available

• Studio

  Stylish studio with sea views, private bathroom, satellite TV and DVD player. The kitchenette includes a stove, microwave and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two Bedroom Chalet

  This chalet features 2 bedrooms, a large shared lounge and dining area as well as a viewing deck with views over the ocean. Each bedroom has its own private bathroom and can be set up with either a king-sized bed or 2 single-sized beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two Bedroom Deluxe Chalet

  This spacious chalet consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned chalet provides a flat-screen TV with satellite channels, a washing machine, a private entrance, a tea and coffee maker as well as sea views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Hamish (5/5): - Couldnt check until almost 5pm. Staff were not helpful
• Roimata (10/5): -
• Darryn (4/5): -
• Lalitha (3/5): It was an average experience .place could do with an uplift , especially the bathe - Location Bathroom
• Alex (9/5): -
• Tessa (7/5): We will definitely stay again. It was cheaper for us to book a two bedroom challet than a studio unit which made little - The view is absolutely stunning. This is my fourth stay here. The wifi was diabolical and for $300 a night and offering a streaming service in order to watch something on the TV, you should be able to do so. Some ongoing maintenance definitely needs to adhered to. The view really superseded the small issues. There appeared to be a car parked in front of “11”!which made it dangerous for us to reverse out of. If that’s their designated park, it may need revising
• kellyanne (10/5): -
• Tonya (8/5): Peaceful & Comfortable - So peaceful & near the ocean. Very clean & comfortable The amount of times I had to follow up with the buggy if it was coming or not. Room was not ready at 3pm and was not offered a complimentary late check out.
• surya thejesvi (8/5): -
• Anton (9/5): very good experience - great location all went very well
• Michelle (4/5): Love your location but sick of substandard cleaning and lack of accountability. - I love this place for the views and the comfort of the beds and the availability of the restaurant on site I am tired of raising the same issues with this place to find that nothing seems to change. The cleanliness has NEVER been up to a very high standard and every time I have stayed, I have had moldy nets or curtains and appliances that do not work. The communication is appalling as it seems to be up to the guest to constantly chase up to actually get a response. Any time I have raised issues with them I am told someone will call me. Nobody does. If you manage to get an issue resolved they thank you for bringing it to their attention and they will use the feedback for training but again, nothing changes,
• Tiana-Jay (8/5): Beautiful cosy stay - Beautiful views! Cosy chalet with plenty of space. Would be nice if the driveway up towards the lookout and spa was better sealed.
• CHRISTOPHER (7/5): Acceptable and good for a quick get away. - Room was nice and well equipped. Restaurant area and breakfast was a bit weak.
• jennifer (9/5): This is lovely dramatic spot with very comfortable accommodation showcasing the spectacular location - Breakfast a bit ordinary eg availability of fruit but in defence it was Mothers Day. The restaurant dinner was very good. The accommodation is a little tired-but is a corrosive environment. Otherwise very comfortable.
• Kathryn (9/5): -
• Yatindra (9/5): Calm and quiet, beautiful views, great location, value for money, made good memories. - Great Location and wonderful views from the balcony. Ensuite bathrooms made it very comfortable for the inmates and maintained great privacy for everyone. The staff arranged a beautiful decoration and complimentary dessert on request as it was my wife's bday. If you are lucky enough ,you can stargaze too. There was no in - room phone service in chalet 18 where we stayed , making it difficult for contacting the staff.
• Karyn (8/5): Great place, would stay again. - The view was amazing. The chalet was well positioned, clean and comfiortable. Access to the chalet was via buggy which was a little restricting when we wanted to come and go.
• Carla (10/5): Fabulous location, we loved our stay and would definitely return. - Fabulous location, great layout of the chalet, super comfy bed, food in the restaurant was really delicious. Balcony, Champagne glasses. Very helpful check in and out. Great reception staff and evening Waiting staff in the restaurant. A bit more kitchen equipment, not that we used it, but we only had one knife, and one set of cutlery, a coffee machine would have been nice too. We did not have any coat hangers or hooks for coats etc. The only other thing was bird poop on the chairs could have been wiped and a small table on the balcony would also have been nice. We had breakfast included, but apart from this being acknowledged in the Dining room, the waitress was not very forthcoming and we had to request coffee and water. She did not seem trained in how to serve customers, and we were not really sure what “breakfast” included!! Normally, juice and toast /pastries would also be offered??Maybe just more training required for waiting staff.
• Jodi (10/5): -
• Lalini (9/5): it was comforting - one word tranquility n/a
• Esther (9/5): - The location is just incredible. We did not eat there, so can't comment on that part. The shower had some long black hairs in the drain, that was a bit yucky to be honest.
• Anthea (10/5): -
• Trishaal (7/5): Weekend Gataway - The location was just too good it was a very good location The room was not as I had expected it was not well cleaned and maintained the bed was not very conformable.
• Jamahl (10/5): -
• Mstyles0 (10/5): Serene location with ocean views ✨️🙌 - Location Sunset Views buffet breakfast was a treat Beach close by overall its a beautiful spot 👌 That I couldn't stay longer!
• Sunil (8/5): Good sea views, close to the beach, quiet, rural and private, average decor, friendly staff - Great views of the sea. Close to the beach. Quiet, rural and remote, which we like. It felt quite private. There was slight damp smell in the room. Maybe it was just cleaned. There was exactly two of everything, like glasses, cups, cutlery etc. it was too of us so it was manageable. Just more washing. The towels were replaced on day 3, rather than daily. The decor was slightly dated but functional.
• Jean paul (10/5): Halte du bout du monde pour un séjour bucolique et méditatif - Emplacement de bord de mer avec vue imprenable et calme, tout en étant dans son cocon, les bungalows sont tellement bien implantés que chacun a son intimité tout en ayant cette vue magique. Chambre très confortable et propre, un service de restauration de qualité sur place. Petit déjeuner copieux et varié. Rien
• Francis (10/5): -
• Junko (8/5): -
• Marina (8/5): Awesome place to unwind, great view - Location, beautiful view, studio had a great balcony. Good restaurant on premise. Staff did not receive us in a very friendly manner… we didn’t feel welcome at first.
• Poa-Carlos (6/5): Very nice venue. Cat was awesome. Just fine tuning the little things would’ve made and even better experience for such a - Cat was awesome really appreciated her in making our trip memorable. Breakfast was great! Room facility was very nice. Big thanks to the team for decorating our room to surprise my partner. We weren’t given a remote for the villa gate when we arrived in the evening. When we questioned the evening receptionist on day 2, he asked me if I had been given a remote for the gate which was strange because he was the one who checked us in. This Made getting into the villa section a hassle as we had to drive up and then reverse back in the darkness back to reception to be let in (this was both at lunch and at 6pm both nights. Adding a camera view to the villa gate from reception could be a good idea/remote gate operation so that guests don’t need to revert back to reception. Also felt dinner was overpriced for what we got.
• Shirish (8/5): Amazing service by the team - they upgraded our stay from chalets to villas when we shared our experience at the chalet. - 1. Location was amazing. It was serene and very peaceful. 2. Staff were extremely helpful, courteous and friendly 1. Chalets are not very well maintained and renovated. 2. Very few/limited food options.
• Kartik (9/5): -
• Glenda (8/5): Looking forward to returning later in the year. - Great location, spacious well-appointed accommodation, excellent food, outstanding service Some maintenance required to exterior of chalet
• Sara (7/5): Average - Location as I was in town visiting family in Waiuku Rooms are very tired. On arrival no one has sorted port a cot. Also no one told me the in room phones do not work, so I physically had to drive to the office to get someone to sort the port a cot. Staff on site that came to the villa were unprofessional and did not wear a uniform clearly identifying that they were a member of staff. The two times he came to the villa he was very untidy and abrupt.
• Sandy (10/5): -
• Santhosh (10/5): -
• Rose (8/5): -
• Horst (9/5): -
• Robyn (6/5): - The views are incredible. The buggy system is very strange, as you're basically held hostage in your room and have to book a buggy to and from the car park 30 minutes in advance. The buggy doesn't take you to the restaurant either. It's very inconvenient and doesn't make any sense. The staff don't seem very happy either. Not great value for money.
• Kim (10/5): Highly Recommend! - Large chalet, very clean with everything you need for a short or extended stay. The views were stunning and it was a lovely place to stay and relax. We will be back. Nothing comes to mind. We loved our stay.
• Moli (10/5): - View was ok not the best as the other chalets I've stayed in Mould buildup in showers and curtains in the living room need a wash also the windows need a pressure wash
• Chris (8/5): -
• Roman (5/5): Lovely location, let down by our room issues. - Location, staff and restaurant. Room- location was amazing. Let down by cleanness, floor dirty, cobwebs round the windows and paint stains from refurbishment. Unbelievably the property had no smoke alarm, so we stayed in a wooden property, with a kitchen and no smoke alarm or fire extinguisher. Lovely lady at reception promised that all the failures will be sorted asap, offered to have the room cleaned.
• Guest (9/5): -
• Cindy (9/5): -
• Chris Lankreijer (8/5): - de locatie dat je voor de goede koffie bij het ontbijt moet betalen. Hebben we het over een 5 steren locatie
• Chelsea (9/5): Beautiful spot for a relaxing getaway - The location, the villas, the amenities were all amazing! Unfortunately the restaurant was understaffed and our orders took a long time
• ABHIJIT (7/5): Nice and clean place for a family outing. - Restaurant food is good.but they can add few more vegetarian options that will be helpful. Staff is Friendly and helpful. Overall Cleanliness of rooms and other areas- Perfect. Kitchen area was awesome. Location is Not too far from main town Waiuku. It offers serene views of ocean and rocky cliff. Room - at main entrance it would be good if they add any blinders for more privacy and comfort. The Soap dispensers in bathrooms were quite hard to press. Felt reception and restaurant location was too far from villas.
• Bradley (6/5): Average - Views Stayed a few times over the last few years, rooms are now tired and need an update. Back window blind was missing in one of rooms
• Tracey (8/5): A suggestion maybe add something for kids to do in the open spaces or some games offered for indoors - The size of the chalets are great.. beds super comfy and the shower is amazing. The view is spectacular . Will definitely be back The dirty dishes upon arrival and no place to dispose of our rubbish. No gas at the bbq
• Aleksandr (10/5): - Perfect place! Cozy apartments. Convenient.
• Strickoff (10/5): -
• nitin (9/5): -
• Debbie SINCLAIR (9/5): - The view!!! The little room had everything in it. Nothing.... ot was lovely
• Simy (6/5): Pleasant stay - The views were amazing and the beach was amazing The property is a bit tired and needs a deep clean. There were cobwebs on the doors and ceiling areas. Some of the crockery, cutlery, coffee cups etc were not washed properly.
• abdul (10/5): - Location, view, and everything Everything was perfect
• Marcin (8/5): -
• Kelekins (6/5): - View Dated accommodation. Lack of housekeeping ( sand in the shower, drilling sand in one of bathrooms not wiped down)
• Catxo9 (10/5): Perfect staycay for us 3 :) - Second time staying here ..Love the view @ Chalet 4 got to watch a wedding which was really cool! Right next to the ocean, the stars are next level at night!! We ordered room service and it was sooo fast food was super yummy too. Beds were comfy and the shower had really good pressure too, checkin was super easy and they let us check in 40mins early, lucky our room was ready.. thank you for that :) Love love wouldnt recommend enough to stay here as a staycay, anniversary, birthday or to getaway from the busy city life. Just the buffet breakfast needs to be worked on, eggs were cold and baked mush :( Would recommend bringing your own breakfast and cooking up in your room.
• farina (10/5): -
• Hannah (3/5): -
• Grzegorz (10/5): The views are out of this world! - Absolutely stunning views. Kind, helpful, and communicative staff. Convenient on-site parking. -
• Terri (3/5): I won’t go back - It was clean Relying on shuttles to transport you around. Ours didn’t turn up
• Ian (7/5): Great view and location restaurant was very nice for dinner and breakfast - Breakfast was great no real complaints but do get sick of having scrambled eggs at buffets and no other choice just as easy to do fried eggs The pillows out of 4 pillows 3 needed to go in the bin they where flat and lumpy bed was great very comfy but those pillows meant we didn’t sleep well and a bag stand would have been nice instead of having to put them on the carpet
• Crystal (10/5): An unforgettable experience - The view was amazing. The chalet was clean and comfortable.the buffet breakfast was delicious. The weather was hot. The room in the chalet is without air conditioning. We need to keep the door open while sleeping.
• Paul (8/5): Great ocean view, but the house was dated with dirty windows. - We enjoyed the view that the property had, the house condition was old with markings on the wall. The windows were dirty meaning we couldn't maintain the pretty view from inside the lounge. Best part of the stay was the view and sounds of the ocean. We enjoyed the view that the property had, the house condition was old with markings on the wall. The windows were dirty meaning we couldn't maintain the pretty view from inside the lounge. Best part of the stay was the view and sounds of the ocean.
• Jarman (8/5): -
• Gary (10/5): Great location for rest & relaxation - Location was as expected with superb view of the beach and beautiful sunset from our villa's balcony. Villa was well-equipped for self catering and spacious. Hot shower, comfortable bed and useful having washing machine in our villa to wash our travelling clothes. Staff were very welcoming and friendly. We didn't use the restaurant or spa so can't comment but the facilities are there if you want to use them during your stay. Plenty of car park space with buggy transport to your villa provided on request. No negative comments. We enjoyed our stay
• alison (6/5): Average . Great views but not as good as it used to be - Great location, size and views It seems a little shabby compared to how it used to be. I think a revamp of the chalets would be good. Bathroom very average .
• patricia (10/5): Too short! - The location and views were stunning, staff excellent and the breakfast choices were superb
• Anna (8/5): Overall, it was a good experience, even with a few letdowns. - We loved the stunning views at Castaways and both dinner and breakfast were good. The service from their manager, Hanz, was outstanding. His care and professionalism really helped balance out the disappointment with late check-in time and cleanliness issue with kitchen glassware. Our room wasn’t ready until more than an hour after the stated check‑in time, which was disappointing after a long hike. Also, one of the wine glasses even had a dried reddish stain on the rim, which my husband only noticed as he was about to drink from. This could be a result of trying to clean the room quickly as we know what time the cleaner started cleaning and roughly when they finished.
• Ron (9/5): A quick break - The view was great. So was the included breakfast.
• Reney Kahui (8/5): Breathtaking Panoramic Views - The scenery over Karioitahi Beach Two single beds were pushed together to create a queen bed. I felt the join in between the beds and that the mattresses were not compatible - 1 was softer than the other.
• Potter (10/5): - Dream resort. Relaxing with beautiful views.
• Kate (9/5): - The view was absolutely incredible, the room was very modern and clean. The bed was very comfortable. Easy access to the villa from the parking lot. The food was disappointing for the price but the accommodation itself was perfect
• Nancy (9/5): - We came for the beach. The view from our Villa was spectacular. The Villa was clean and well appointed. The bed was comfortable and the shower was good. The communication with the reception office was difficult since we had to get a buggy to get to our car and the phone to contact them was not working. The communication wit the Day Spa was also lacking. The restraunt food for breakfast was not good or hot and since we opted for breakfast included it seemed not worth the cost.
• Marc (9/5): -
• Czerny Markus (9/5): -
• Albert (9/5): -
• Tatiana (10/5): I'd love to come back - Amazing location, good cottages with great view
• Heather (9/5): Great views, great value! - The views were incredible. We got upgraded to a Villa and it did not disappoint. I needed a relaxing weekend and this was that. The sunsets were perfect. Such good value for the experience. The reception is not well marked so I got a bit lost on arrival then the woman at the restaurant (well marked) scolded me for trying to check in at the restaurant when I was just asking where to check in. The manager said they are putting in more signs. Once we were checked in we did have to walk in the weather or wait for someone to fetch us in a golf cart to get to our car. You cannot walk from the accommodations to the restaurant. I wish I had done some grocery shopping before getting there. It is quite remote and we didn't want to drive to get groceries but if we had stopped on the way there was a full kitchen with everything we needed. Some staff in the restaurant were fantastic. Other's not great. The restaurant was quite busy so you had to wait. The breakfast buffet was wonderful.
• Janet (8/5): - Remote wild location with stunning ocean views . Fine dining . The restaurant has stunning views but full sun without any shades made the experience less comfortable .
• janjua (10/5): -
• Lawrence (7/5): - Beautiful view, amazing staff. Villa and view was great, but calling for a buggy to pick you up was rather inconvenient, getting picked up from your villa to be dropped off to your car all so that you can drive to the resort restaurant. Then do it in reverse. Cart was very small and roads were bumpy so lot of vibrations But, if you enjoy walking then you should be fine.
• David (8/5): A very nice resort, but with a few drawbacks - We didn’t like about the property, having to park at the top collected by golf buggy. probably a good idea if you all had your own golf buggy. see above
• amanda (7/5): Great stay - Breakfast and the view having breakfast was wonderful.some of the staff driving the buggy were great Our phone jn the room could not ring reception, so I had to used my own personal phone to call reception to order the buggy to pick us up. The first day Noone in reception answeres or called me baxk, so I rang the restaurant. Also we had to wait quite awhile for the buggy to pick us up even though we booked it hours ahead.
• Salome (9/5): - Staued in the canins a loved it. Location, facilities - had everything you need and space, and privacy being at the end cabin. Sunset views and ocean breeze. Decent options for breakfast
• Fiona (5/5): Check your accommodation is drivable and you can park at your unit before booking. - The restaurant was great. Fabulous staff and great food. The view is beautiful. Not being able to park our car anywhere near the accommodation. It was parked in a remote location, at the top of a steep hill too difficult to walk to. We needed to call up a golf cart (1 very busy cart) to drop us back to our car, or down to the restaurant. It made for a restricted stay, where we were unable to get to our car and easily explore the region. Even the restaurant wasn't within reasonable walking distance. It's a real shame because the location and outlook, and food were really good but if we'd known this was the set up when we booked, we wouldn't have gone ahead. Being able to park by the restaurant, and have at least a few carts coming and going regularly would have made a lot more sense, but the cart was old, with broken zips and basically in need of major work. The buildings were in good condition, but the entire set up was just the weirdest experience.
• manpreet (10/5): -
• Mandy (7/5): Beautiful - It's a beautiful place, comfortable and clean. The price of the breakfast and then charged an additional amount if you want a coffee that's not filtered. Crazy!
• Heidi (10/5): Wunderbarer Ort inmitten faszinierender Natur. - Einzigartige Lage, tolle Aussicht und sehr gutes Restaurant. Da wir ein Zimmer in den Villas gebucht hatten, konnten wir nicht mit dem Auto hinfahren. Für den kurzen Aufenthalt von 1 Nacht hat das nicht gestört, für längere Aufenthalte würden wir die Unterbringung buchen, die mit dem Auto erreichbar sind. ( Studios, Chalets)
• Jackie (10/5): -
• yinglin (8/5): - Good location good view The hygiene was disappointing; the windows were covered in mold.
• Shauniece (10/5): - The privacy space and environment
• Nicole (7/5): -
• Lochie (7/5): Relaxing and total change from city life. - A true getaway from the city. Fully furnished villas spacious and modern. Be aware that the view you get is very dependent on which villa you are allocated. Unfortunately we were in one which was in a bit of a dip and had very limited water view. Frustrating when others had commanding views yet we were paying for the highest cost room.
• Cindy (9/5): Great place to stay and relax. The room we stayed in was very nice. - On site spa Walking around the site was not easy with gravel and steepness. More onsite activities would have been great as there isn’t much to do in the area.
• Janet (9/5): - The location was lovely, with a short walk to the beach. The room was well laid out and fully equipped.
• Decker (10/5): - Wahnsinns Aussicht und tolle Häuschen. Das ist etwas besonderes und den etwas höheren Preis m.e. Wert. Es war teils etwas abgelebt, aber das hielt sich absolut in Grenzen.

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