ASURE Surrey Court

Location: 400 Tay Street, Invercargill, 9810, Invercargill, NZ

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Express check-out
• Free WiFi
• Garden
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Outdoor furniture
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Front desk (limited hours)
• Express check-out
• Express check-in
• Tours/ticket assistance
• Free self parking

Rooms Available

• Two Bedroom Room

  1 King Bed and 2 Twin Beds

  Individually decorated room

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 49-inch TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Thin carpet in room

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • DVD player
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Separate living room
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)

• One Bedroom Unit

  1 King Bed

  484 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - 49-inch TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Thin carpet in room

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking, pet friendly

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • DVD player
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free WiFi
  • Separate living room
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Executive Room

  1 King Bed and 1 Twin Bed

  484 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - 49-inch TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Thin carpet in room

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Blackout drapes/curtains
  • Free WiFi
  • Separate living room
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)

Guest Reviews

• Wei (10/5): -
• Juanita68 (8/5): Large two bedroom family unit - had everything we needed - Great value for money and super clean - Great communication through Booking.com. We didn't actually see any staff - no need. But we have stayed here before to have a place we could bring dogs. We didn't need to bring the dogs, but booked this just in case. The units are obviously getting upgraded along the way,. Everything we needed to stay a couple of nights and cook once - and importantly very clean! Super happy and would stay again.
• Julie (5/5): Convenient, comfortable and clean - The old oven took for ever to heat up, very dated
• Stephanie (10/5): - Very comfortable
• Margaret (9/5): -
• nicki (8/5): Very comfortable with friendly service, would stay again - Nice space, very comfortable beds, good temperature control, decent shower pressure, friendly service, stylish comfortable couch. Bathroom could do with a revamp and would be nice to have loo separate from shower for convenience
• Jackie (10/5): Great place to stay with your dog, friendly staff - Staff are always extremely friendly and accomodating here, great place to stay with your pup!
• Luke (8/5): Great 3 night stay. - Nice 2 bedroom apartment, was do friendly perfect for us. No issues
• Helen (7/5): -
• Pirie (8/5): - No
• Halina (9/5): -
• Laura (10/5): -
• Dave (10/5): - Great location
• Nicola (10/5): Had been having a rough time in life. This was the perfect place to lay down and feel safe and comfy - Full kitchen that was well supplied with everything to cook with. Big comfy bed.
• Alan (9/5): we would certainly stay again. - very good location walking distance to town and amenities. no complaints enjoyed our stay the staff where very helpful.
• Jane ROUT (9/5): Top Notch - A lot of effort has gone into making the units comfortable, decor is well thought out. The rooms are very clean. Nice to get fresh milk as well for hot drinks. N/A
• Guest (9/5): -
• Peter (10/5): - Great location
• Jenni (9/5): - Host fantastic, roos great size, comfortable No hand was in bathroom
• Rick (8/5): Suited us perfectly. - Friendly and super comfy beds. Spotlessly clean. Maybe a little tired in places however more than acceptable.
• Glen (7/5): - Good sized unit in good location The owners messaged to say they wouldn't be there for check in and gave me a door code. The door code was the wrong one, luckily someone else was there and gave me the right one, it would have been very challenging if we'd arrived during the night after being given the wrong door code
• peter (9/5): - Very nice unit. Clean and had all the essentials. Parking right outside door which was great. Owners lovely and helpful
• Mark (10/5): - Location fine just what we needed for a nights stay N/A
• Kerry (8/5): -
• Craig (9/5): -
• Tom (9/5): -
• Tim (10/5): - Great nights sleep Everything we needed nice and quiet Nothing All good
• Krysten (10/5): The staff are absolutely amazing! I recommend!! - Most of all we loved how friendly and helpful the staff were… we had so many questions, and the staff had the patience and times to help.. the staff went over and beyond to help us.. Nothing at all!
• Adriaan (9/5): -
• Laxman (10/5): -
• Nadia (10/5): -
• Rick (10/5): Although we only had a very brief stay, we were impressed. - Very helpful and friendly. Easy access with excellent parking outside the unit. Unit was very nice, comfortable and well appointed, very clean and some nice touches. Exceeded what we were expecting, will definitely be staying more often when down that way.
• Abigail (10/5): -
• Claire (9/5): - Great service, well equipped with everything we needed. Warm and cosy and very clean
• Natalia (10/5): -
• Wiki (7/5): Intoxicating 😂 - Location was great I didn’t spend much time there but thoroughly enjoyed my time The fact that I had to go back to work
• Christina (8/5): Owners were very helpful and the cleaners. The unit was roomy with plenty of seating Good location for us were good . - Location and pet friendly More than adequate with the amount of room, kitchen utensils and good size bathroom. Was able to accommodate us for an extra night added on .. Nothing
• Wayne (10/5): Very enjoyable. - Great location for amenities. Staff were great
• Jess (10/5): Stuff where great and friendly owner was fantastic and accommodating for me and my family it was perfect set up for us f - That I was allowed to bring not only my two legged babies but also my four legged one too Nothing
• Rhodes (10/5): - This was a very clean and tidy motel to stay and the lady was super friendly and kind. Definitely recommend for people with a pet to stay. Accommodation was perfect The only issue we had was the added $25 for having the dog after I booked a dog friendly room on booking.com so I thought that would be included.
• Raja (8/5): Value for money and comfortable, homely stay - Location was handy, felt like at home. Lee is cool, great to talk to, friendly staff. The rooms very very tidy and comfortable beds.
• Julie (10/5): - Very clean and lovely staff. Great that you can take your dog Not much water pressure in the shower.
• Nga (10/5): -
• Nan (9/5): The place was exceptionally clean and excellent value for money. - The room size and all the kitchen ware are excellent. Very convenient for Handicap people.
• Patricia (9/5): -
• Samuel (9/5): The owner was very friendly and helpful with guiding us to where we wanted to go. - Didn't require breakfast. The location was central to what we neede N/A
• Ruth (10/5): - A perfect accommodation with two bedrooms for me to travel with my father. Clean, spacious, modern, warm and quiet. Great kitchen facilities and good WiFi. Comfortable beds. Would definitely stay again.
• tsuyoshi (10/5): 快適 -
• Norm (9/5): Good location with good sized room - Comfortable rooms that suited our requirements. Having a washing machine /dryer on site was a big bonus
• Maryan (8/5): Just brilliant - Can’t say enough good things about the accommodation or the owners. I am not too mobile and everything was great. And my little four legged companion was very warmly greeted too! Thank you guys… No frying pan or tissues
• Jackie (10/5): Perfect stay, staff are amazing - Cosy rooms with everything you need. Staff are very friendly
• Jason (8/5): Overall, it was perfectly fine for our short stay. - Great location, nice and warm inside with good heating, well self-contained Needed more power points (one on either side of the main bed for device charging, and at least one in the bathroom as well), and needs a little touching up of some of the interior (eg: the hole in the wall where the towel rail once was in the bathroom and some peeling wallpaper). Make sure all the TVs are tuned to local free-to-air stations in addition to the current availability of streaming services (not just the living room one).
• Johan (10/5): One of the most amasing stays - This property is well situated, very welcoming and exceptionally clean. I will highly recommend this property. Nothing everything was on point
• Liz (8/5): -
• Danielle (10/5): -
• Linda (8/5): -
• Aidan (9/5): Perfect spot for the work trip! - Handy location, dog friendly, and helpful owners. No complaints.
• Glenda (9/5): - Was a good size motel unit for a family of 4. Plenty of mirrors.
• Carol (9/5): Superb -
• Aidan (10/5): Perfect spot to spend a night and big plus they can accommodate your dog if you let them know in advance. - The property is handy to Central Invercargill and the rooms are well maintained. No complaints
• Lee (10/5): Exceptional -
• Sarah (8/5): Very good -
• Tim (10/5): Exceptional - Clean comfortable motel. Friendly staff
• Roy (9/5): Superb -
• Sarah (8/5): Very good -
• Shaun (7/5): Family visit for sporting event. Room was perfect for this. - Tidy motel with everything we needed. Can see the improvements they are doing to make it an even better place. Nothing
• Anne (7/5): Memorable for maybe the wrong teasons - On arrival, rubbish was on the rubbish bin (tuna can). Nothing was done the next morning. We needed to buy toilet paper and sugar as no-one was in the office (7pm Friday night). Fortunately we had hung out towels up so we could use Sat morning. Sat morning service did happen
• Jackie (10/5): Exceptional -
• Sarah (10/5): Exceptional - Was great! Got to take the kids an our dogs which is amazing
• Morag (9/5): Superb - Location to Queens Park. Friendly and helpful staff.
• Ethan (10/5): Exceptional -
• Elaine (10/5): Lovely, freshly renovated one bedroom unit - The one bedroom unit was newly furnished and had everything we needed during the stay. It had cutlery, crockery, pans, microwave, oven and hot plates Eveything was perfect
• Lindsey (8/5): Very friendly staff. Clean and well equipped. Would definitely stay there again. - Location was great for our needs Layout of the unit not good for watching the TV.
• Jill (10/5): Exceptional - Loved having our dog with us!
• Bex (7/5): Good -
• Alicia (10/5): Exceptional - Excellent locally owned and operated motel. Would definatly stay again.
• Paul (10/5): Exceptional -
• Grant (10/5): Exceptional -
• Murray (10/5): Exceptional - Great staff great staffy All good
• Lyn (9/5): Superb -
• Sylvia (9/5): Superb - Great unit for our 2 night stay in Invercargill. Was great having the 2 bedrooms, full kitchen and lounge.
• Bongkoch (10/5): nice staff, comfy and spacious room - The room was spacious with big lounge area :). but the kitchen quite small (compare with 3 of us try to cook at the same time). They have everything we need. Staff at reception is helpful, she gave us a map and advise us on the things to see and do. comfy bed and linen. Very recommended:) nothing
• Shelley (8/5): Great, well appointed and comfortable. Would stay again. - Well appointed. Very comfortable. Lovely welcoming staff. Bones of the building are dated but everything has been updated as much as possible.
• Claire (8/5): Very good -
• Stella (8/5): Great location for us and reasonable price. Had everything we needed. -
• Carmel (8/5): Happy to recommend - Great little room, comfortable and clean. Friendly staff at check-in
• Jackie (10/5): Exceptional - Lady on reception was very friendly, room was extremely spacious. My dog and I had a great stay here, great location as well
• Alexa (10/5): Exceptional -
• Glyn (8/5): Very good - Darryl who greeted us was very friendly and helpful, our group had a wonderful stay
• Marcia (9/5): Nice quiet unit, ideal for work purposes. - Being able to leave the heat pump on during the day in winter, was a bonus. The unit was quiet.
• Nicola (7/5): Would recommend - Quiet, very well equipped. Comfortable beds. Clean Front door lock was difficult to open. Hot tap in bathroom basin probably needed replacing. Not enough electric power points
• Elijah (10/5): Exceptional - It was so cozy ! Staff were lovely & it was just close to everything I needed 🙏
• TFFC (2/5): Who is paying reviewers for this terrible 2 star motel? - This motel was given an 8.4 average on Booking.com. I went ahead and booked it on that basis, plus its in the Asure chain and we had been staying at others due to the chain having a promotion. I would consider this motel a 2 star. Take a look at my photos. After driving a long way and arriving later in the day I just accepted this accommodation by phone without viewing it as I believed the reviews and the price. The room we stayed in was sub-standard. It had a separate bedroom where the bed was jammed into a tiny room. The building is old and has dated wooden joinery. The wallpaper is ripped off in places. The fittings like the toilet are very budget and the bathroom floors are vinyl. The carpet is very old, long pile from the 80s and filthy around the edges. In the living area opposite the TV was a large single bed so the only place to sit and watch TV was on a small uncomfortable sagging couch on the side wall and we had to sit looking sideways. We had to sit our drinks on our chilly bin as there was no coffee table. The 2nd night we ended up pulling the couch out into the room in front of the single bed so we could see the TV properly. There was a large outdated glass dining table taking up alot of room, accompanied by sagging dining chairs. I cannot see how this motel has an 8.4 average review rating when it is so dilapidated. I am suspecting paid reviewers. We had to stay an extra 2 nights in Invercargill due to our next destination having no space for us, so we packed up and moved to another Asure motel in Invercargill, the Asure Townsman just down the road. It was 10 times better than this one, well appointed and clean and modern and we only paid $20 per night more than this one. Take a look at the review I have done on that one. Its rating on Booking.com is 8.6 and yet its far better quality than this one.
• Cassie (8/5): Very good -
• Kelly (9/5): Superb -
• Claire (8/5): Great place to come home to and get warm in. - Unit very clean, warm and contained all you could want. Shower good. Linen was clean, blankets warm, and a very welcome working electric blanket. Appreciated the owner turning the heat pump on ahead of our arrival! Nice and quiet at night. Bed mattress wasn't very supportive, might be worth checking how old it is. But it was clean and well dressed.
• Neil (9/5): Superb - Everything was easy, they always look after me and that’s why I keep going back.
• Julie (9/5): Perfect - N/A
• Geoff (7/5): Good -
• Shirley (8/5): Very good -

Photos