Oceanside Resort & Twin Towers

Name: Oceanside Resort & Twin Towers
Address: 1 Maunganui Road, Mount Maunganui, nz

Location: 1 Maunganui Road, Mount Maunganui, nz

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Beachfront Paradise with Spectacular Views

Luxurious Amenities:
Experience ultimate comfort with private balconies or patios in every room, offering stunning mountain or garden views. Enjoy the convenience of a microwave, refrigerator, and tea/coffee maker in each apartment. Relax with entertainment options like a flat-screen TV with satellite channels and a DVD player.

Convenient Location:
Situated just minutes away from Tauranga Harbour and central Mount Maunganui, Oceanside Resort & Twin Towers provide easy access to popular attractions. With Tauranga Airport a short drive away, exploring McLaren Falls is also within reach.

Exciting Activities:
Let our tour desk enhance your stay by organizing thrilling experiences such as skydiving, swimming with dolphins, and horse riding. Take advantage of our free guest laundry and airport shuttle transfer services for a hassle-free vacation.

Book now for an unforgettable seaside getaway at Oceanside Resort & Twin Towers!

Important Information

Please note that all guests need to provide a valid government-issued ID at check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate parties or wedding groups. Please inform Oceanside Resort & Twin Towers of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A security deposit/refundable bond of NZD 250 is required upon arrival. This will be collected by credit card/debit card. It can also be paid in cash only if you intend to arrive and depart within the reception opening hours. You should be reimbursed in full within 7 days of check out subject to return of the key and inspection of the room. The property's reception opening hours are: - 8:30 to 10:00 - 14:00 to 18::00 On public holidays: - 9:00 to 10:00 - 14:00 to 17:00 If you are arriving after 6:00 you will need to complete the pre-check-in process which will be emailed to you approximately 48 hours prior to your arrival. Once this has been received; we will either email or text you our late arrival details before we close the reception. Children aged 17 years and below must be accompanied by a parent or official guardian to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Facilities for disabled guests
Sauna
Non-smoking throughout
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Key access
CCTV outside property
Process in place to check health of guests
Access to health care professionals
24-hour security
Security alarm
Free wired internet
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Fishing nearby
Swimming nearby
Beach club nearby (surcharge)
Beach toys

Rooms Available

King Suite with Spa Bath

Our Ocean View Spa Suite is located on the top level in the Resort & offers a partial sea view, king bed, a spacious living area, fully equipped kitchen, bathroom with a luxurious double spa bath and a balcony overlooking the garden. The living area has a dining table, chairs & TV with SKY Digital. It also has a washing machine and dryer. It is located in the three-level Resort building. This suite has a double sofa bed in the lounge - charges may apply for usage. Additional charges apply for extra guests - see Hotel Policies.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Window
Studio

Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. A kitchenette equipped with a refrigerator, a microwave and a toaster is available for cooking and storing food. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, an electric kettle, as well as a sofa. The unit offers 1 bed. The unit offers daily housekeeping.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Window
Basic Room

1 Double Bed
269 sq feet

Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch TV with digital channels
Food & Drink - Electric kettle and freezer
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board and laptop workspace
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
1 Bedroom Honeymoon Spa Suite

1 King Bed
861 sq feet

Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch TV with digital channels
Food & Drink - Kitchen with electric kettle
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board and laptop workspace
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Kitchen
- Electric kettle
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Apartment with Sea View

This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The kitchenette features a refrigerator, a microwave and a toaster. The air-conditioned apartment features a flat-screen TV with cable channels, a seating area, a wardrobe, an electric kettle as well as sea views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
1 Bedroom Standard Suite

1 Queen Bed and 1 Double Sofa Bed
861 sq feet

Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch TV, digital channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and electric kettle
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and laptop workspace
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Noise-free guestrooms cannot be guaranteed

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Separate bedroom
- Noise-free rooms not guaranteed
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Studio Oceanview

1 King Bed
323-sq-foot room with ocean views

Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch TV with digital channels
Food & Drink - Electric kettle and freezer
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board and laptop workspace
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Electric kettle
- Toilet paper
- Shampoo
- Premium bedding
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
1 Bedroom Oceanview Suite

1 King Bed
861-sq-foot room with ocean views

Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch TV with digital channels
Food & Drink - Kitchen with electric kettle
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board and laptop workspace
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Kitchen
- Electric kettle
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Executive Studio

Executive Studio features a super king-size bed, TV with SKY Digital, kitchenette with a small fridge, microwave, toaster, and tea & coffee making facilities. It is located in the three-level Resort. Some rooms have an extra single bed - charges may apply for usage. Daily housekeeping service is available. Additional charges apply for extra guests - see Hotel Policies

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Window
One-Bedroom Suite

Standard One Bedroom Suites offer a king bed and a living area with fully equipped kitchen, bathroom and a balcony. The living area has a dining table, chairs & TV with SKY Digital. They also have a washing machine and dryer. It is located in the three-level Resort. Some suites have a single bed or a double sofa bed in the lounge - charges may apply for usage. Additional charges apply for extra guests - see Hotel Policies. Some rooms have a slight variation in decor from photos shown.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Window
Deluxe Studio

Our Deluxe Studio has a balcony & views of Mount Maunganui. It features a luxurious super king bed with SKY TV, kitchenette with a small fridge, microwave, toaster and tea & coffee making facilities. It is located in the three-level Resort. Daily housekeeping service is available.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Window
Suite with Sea View

Suite with Sea View These One Bedroom Suites offer a partial ocean view, king bed, a spacious living area, fully equipped kitchen, bathroom and a balcony overlooking the garden. The living area has a dining table, chairs & TV with SKY Digital. They also have a washing machine and dryer. It is located in the three-level Resort. Some suites have a single bed or a double sofa bed in the lounge - charges may apply for usage. Additional charges apply for extra guests - see Hotel Policies. Some rooms have a slight variation in decor from photos shown.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access

Guest Reviews

Benjamin (8/5): -
Andreas (8/5): -
DevonK11 (9/5): -
Wendy (5/5): Wouldn't stay there again - Good sized room, comfy bed, excellent location No sharp knife in the kitchen. No toiletries in bathroom as advertised. Had to ask for more toilet paper, soap dispenser in bathroom was broken, light bulb was faulty in kitchen. Soap dispenser and light bulb were remedied at our request, never saw the toilet paper. Bathroom well overdue for refurbishment.
David (8/5): Close to beach and restaurants and town - Spa Not much sun comes into room
Stevie (3/5): The only good thing is the location. - Great location The manager was unhelpful and rude and noone answers the phone any time you call.
Adelien (9/5): Peaceful location - Ate breakfast at various cafes. N/A
Madison (7/5): -
natarsha (6/5): Good budget , staff are not to friendly or helpful but not horrible either . - Good location Clean rooms. Location
Phil (10/5): Great value for money - perfect for our one night stay. - Big comfortable room, excellent location. Lots of emails and instructions. Be careful using the car park!
Joel (6/5): Good value but run down rooms- positive is the location and pool - Location is great and a beautiful new pool and spa The rooms are very dated and need investment asap
Megan (10/5): - Easy good communication
Valerie (6/5): - Very spacious room, and nice bed. Disappointed with the power points, some were not operating at all, and we mentioned this when leaving at reception.
David (9/5): -
Berin (1/5): Go somewhere else! - Location Room was dirty. Manager was rude when this was pointed out to him. No duvet cover on the bed & the duvet inner was dirty. Someone's dirty laundry was on the ground outside in the patio area. A $250.00 bond was demanded on check in (online) & took 4 days to get back. This place was awesome when it was new but now it's an ageing dive.
Deepak (1/5): - close to beach We were very disappointed with the cleanliness of our room during our stay. When we arrived, there were beer bottles left under the bed, which my daughter picked up while playing. This was very concerning and should have been checked before the room was given to another guest. Additionally, the hand wash in the bathroom was empty. To make matters worse, the toilet had clearly not been cleaned properly, as there was still human waste left in it. While the staff were nice and the location of the hotel was good, the condition of the room was extremely poor. Because of these issues, we were very unhappy with our stay. We hope the management improves their cleaning standards so future guests do not experience the same problem.
Catalin (10/5): -
Sweeney (7/5): -
Trish (4/5): Dissapointing, won't be returning here. - Location - close to beach and easy falt walk into shops and restaurants. Car parking was easy to get in and out of. A funny smell in the hotel and room - an unpleasant odour. Dark lighting in the large room. Very old and tired decor. No tissues or shampoo/conditioner provided. Dispenser on shower wall said it was soap and shampoo - not helpful. Carpet very old and not sure how clean it was. Vent in bathroom ceiling was incredibly thick with dust so would have been unable to do its job.
jade (10/5): - Love it apart from not been able to use pool wich was a down side due to I had kids with me No access to pool as was getting maintenance, maybe u guys should state that on this app as I seen. Nothing about that untill got room key with letter of things to remind ect
Hanson (5/5): Old and dated little building and false advertising - Big rooms Bit of false advertising when they show you photos of two big twin towers and it’s actually the little old building at the bottom
Joanne (9/5): Great value room in an excellent location - Excellent location, large room and very comfortable bed
eric (8/5): Very pleasant stay and definitely love to return - The room was very spacious and with a nice sea view. Food shops were close The bedroom curtains could've been darker to aid our sleep. The toilet wasn't in a separate room
matthew (8/5): -
Michelle (10/5): We lived it, will deffz be back - It was cool lol the noisy boy racers- this isn’t on the property
Atousa (9/5): comfort - Everything was fine especially the cute swimming pool and hot Water. blocking money for late check-in
Barber (9/5): Nice stay and close to beach and amenities - Close to town N/A
Lynette (5/5): Ok - Location Check in 3pm Not enough tea coffee etc, no shampoo .
Dennis (8/5): - It was ok Towels were mismatched, they only replaced Towels and face cloths not bathmat.
Justin (9/5): Great location, clean and comfortable hotel with a great pool and spa - Location, pool and gym sauna facilities Nothing really
Dani (5/5): -
Greg (6/5): Location was great but not best value for money and wouldnt stay there again - Location was perfect , pool and spa area was very well maintained Bathroom was extremley dated and had mould in areas of shower. Staff weren't overly welcoming or go the extra mile for anything
Joey (10/5): Awesome place - Everything Nothing
Joey (10/5): Best place ever - Everything Nothing
Jess (10/5): -
Rayssa (8/5): - Close to the center, beach and cafes - all walk distance. Noise from apartments around
Luise (7/5): 2 night stay - Location, friendly staff and clean Nothing that I didn't like. Even though it was dated, my room was clean and comfy
Aristoteles Neto (7/5): -
Elaine (2/5): It was awful - Good location The apartment is very outdated and dark. They stipulated that if you left a dish out you would be charged $30 washing up fee. The room looks like something from the 70's. The hallways are dark and it did not feel safe
MIRANDA (8/5): Great value stay - Location great..well appointed and great furniture etc. No bathroom toiletries...need some little extras like shampoo etc. Also more than. 2 towels for 2 people. As a woman I need 2 one for my hair ans one for body after a shower. But otherwise great thank you!
lee (8/5): -
Wayne (8/5): -
Kathleen (8/5): A super break Would book this apartment again - Easy check in & out. Spacious for a couple and 1 child. Easy walk to beach and restaurants Warm pool and hot spa.
Susan (8/5): -
Erin (7/5): - Location good. Room was clean. Size of room was great. I had to put down a $250 bond which really hurt the budget. Still waiting for it to be released 24hrs after check out.
Julie (5/5): Location great, outdated interior - Location and the hot pools were the best factor Outdated interior, esp towels etc badly in need of a refurbish.
Kirsten (4/5): - Staff were friendly. Room was clean. Very overpriced accommodation compared to other places I have stayed. Decor is dated, hallways etc are dingy. Charging a bond is not usual practice for hotels I have stayed in either and puts extra pressure on people.
Richard (8/5): - No reception
Heather (10/5): New adventure - Easy location to find , they make sure everything is explained for your arrival before you arrive . Even on departure your sent messages explaining the procedure, the location is brilliant short walk round the corner and your on the beachfront or to the left and your on the harbour front. So many cafe options for food. The room was huge offered everything you need including a washing machine and dryer. The bed was large and so comfy.Large Lounge area with 2 x seater sofas with large TV. The Staff are so welcoming beautiful caring people ,happy that you chose them to stay with, which is really nice.
Matthew (3/5): I went for a drive for an hour after dinner so I didn’t have to hang in the room - Location It was dark, the fixtures were really old and didn’t match, it felt dirty.
Gagan (8/5): Great value stay with friendly staff, walkable beaches and cafes, and an overall great experience. - Location was great. Staff was friendly and welcoming. Duvet and pillows can be upgraded.
Shawn (6/5): -
James (5/5): Disappointing - Location Dated and not real clean. Reception used as a storage room. Very messy. Doesn’t suit the location or the reputation the property use to have.
Dylan (9/5): Thank you - Great location and we were well informed about everything except the location of the sauna.
Shirley (10/5): Lovely spot - Location, good size unit, pool Missing utensils
Margaret (5/5): Would not recommend for reasons already offered - Location was good and outdoor entertaining g area Cleanliness was poor - towels and linen very ordinary / could not use the spa as it serviced 2 blocks of units and it was very overflowing with lots of guests
Arian (6/5): -
Bonnie (10/5): - Nice facilities, location was perfect for where we were going through out our stay. Staff were friendly and helpful. Nothing, highly recommend
Sesethu (1/5): -
Josh (3/5): -
jason (8/5): - Great location and amenities
Sahil (10/5): -
Craig (5/5): - No toiletries, no tissues, bed not made, noisey fridge
Chantel (6/5): Great place to stay! - Close proximity to beach and main street of town Very dated
Angela (8/5): - Great location. Very friendly, helpful managers. Great price. The mattress needs updating and the pillows were terrible. Would have been nice to have a wine glass (the two there were the smallest, weirdest wine glasses I’ve ever seen)
John (6/5): - Location is excellent The bed was super soft and bouncy.
Willliam (7/5): -
Peter (9/5): A real treasure in the heart of The Mount - Great location, clean and has all the facilities for a comfortable stay Very little crockery. One soup plate and one pudding bowl. Difficult if you are having cereal for breakfast. No side plates only dinner plates.
LORRAINE (8/5): - Great location. Unit was comfortable and clean and relatively well appointed. Staff were very friendly and helpful. Corridors were very dark. TV reception wasn't great but good to have Sky!
Sharon (7/5): Good, central location. - Good location and parking. Large rooms and onsite laundry. It’s an old building in need of a refurb.
Mark (1/5): Tiring - Great meal at Dixie Browns... The inconsiderate guests who had a party with deep base music playing til 0400...neighbors banging the wall
Lance (8/5): I will return again - Location Dated 1980 s albeit clean and nice
Judith (8/5): Perfectly located, and the hosts were warm and friendly. - Original check in time was delayed due to fatal crash on highway. Detour was 7 hours. Called Hotel to ask for late check-in, however we did make it at 6.05pm and they were waiting :) Room is large and comfy. Room are very dated and in need of some TLC.
Chris (10/5): -
Nadja (9/5): gute Lage zum Strand - Tope Lage zum Strand.Pool vorhanden. Nicht
Jill & Bruce (7/5): - Location. Lots of messages around . Eg, wash your . you will be charged...thought a good dishwasher between guests would have been more hygenic. Quite tired but still clean and comfortable.
Kayla (8/5): Great affordable accommodation - Loved that is central to restaurants and the beach Our room had a funny smell in it
Scott (7/5): -
Carlton (1/5): Shit - Nothing was shit and poorly cleaned. Everything
Ashleigh (5/5): apart from the communication was good- nice place to stay for the price. - good location, easy to access things. communication was TERRIBLE! emails were slow and phones weren't answered. i checked in so i could collect my key and was sent confirmation email. turns out my key wasn't even there waiting for me! had to call after hours number and they took their time coming to give the key?? come on!
Paula (8/5): - Friendly staff, clean, central Mattress was old, no support. Asked for late check out , which was agreed, then room service knocked at 10 and woke us up...
Sam (10/5): -
vivian (8/5): -
Abigail (4/5): Good location but tired looking room - lots of confusing fire doors! Nice pool facilities - Location was good - large room Room looked tired and old - needs renovations . Furniture was old . Everything feels dated
Scott (7/5): -
Mark (7/5): Location was good within town but needs to be updated. - Location was good for local cafes Thought we were booking in the towers, not the motel attached to the property. The furniture was old and worn out, the sofa bed was uncomfortable and the only seat to watch TV. Sinks drained very slow and toilet continued to run if not tended to.
Robert (9/5): Reasonable price for what we got - Great location. Large room with good facilities Decor rather dated .bathroom whilst perfectly operational could do with an upgrade
Jessica (10/5): Perfect 5 star experience - Perfect location property very spacious and staff very helpful and friendly N/A
James (9/5): - The staff were accommodating and friendly
michael (7/5): - A great location to everything The Mount has to offer. A good size room with everything you need Looking very tired and dated. The couch was so soft and uncomfortable.
Fiona (7/5): Great little beach side stay. - The room had a kitchenette which we weren't expecting. The pool and gym were great. Staff were polite. Unfortunately, due to the hot pools being closed after the land slide, many tourist operations were closed, like the Stand Up Paddle Boards etc. Would have loved to go for a paddle, but couldn't.
Blair (4/5): - There was nothing to like , we were in a location were the slips happened , no one had informed us prior that we were in a cordon . The rooms were dirty and dated , missing glasses , stained linen and it was musty needs a major upgrade
Keith (4/5): -
Bec (6/5): -
Scott (7/5): A very nice 7-day stay in the water and sun. - The upgraded swimming pool area is very nice now and we used it a lot. A disadvantage is many more people are using this area now compared to our past stays! The Manager and cleaning Staff were very nice and helpful. There are a few slippery tile (old) areas and steps near the rear entrance door as you walk to the pool area that need replacing.
James (8/5): enjoyable - location parking cafes excellent pool sauna gym and spa awsm. not use to coming back and bed not being made-up coffee's not restocked rubbish not taken, first day to be fair my wife just ask for towels but second day we got back room half done. Still awsm place just cleaners to a little more.
Kirk (8/5): -
Hemi (6/5): - Location Check in process. Excessive bond.
Eun kyung (8/5): -
lyla (10/5): -