Focus Apartments

Location: 114 The Esplanade, Surfers Paradise, Gold Coast, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Swimming pool
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Hot tub/Jacuzzi
• Table tennis
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Television in common areas
• Free wired internet
• Tennis lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Two-Bedroom Apartment with City Views

  This refurbished apartment features a private balcony with ocean, river or hinterland views. It has a full kitchen and laundry facilities. Please note all apartments are individually furnished and may differ slightly to photos displayed.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Free gym access

• Superior Two-Bedroom Apartment

  This refurbished apartment features a private balcony with ocean, river or hinterland views, and full kitchen and laundry facilities. Please note all apartments are individually furnished and may differ slightly to photos displayed.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Free gym access

• Superior Three-Bedroom Apartment

  This refurbished apartment features a private balcony with ocean, river or hinterland views, and full kitchen and laundry facilities. Please note all apartments are individually furnished and may differ slightly to photos displayed.

  Max Occupancy: 7 (7 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key access
  • Free gym access

Guest Reviews

• Susan (10/5): - Easy walk to shopping Cleanliness was an issue. Had mould on pillowcases. Floor was wet and muddy in a bedroom. I moved a bedside table and found piles of chocolate wrappers,dust and bottle tops. Turned fans on and dust flew all over room. Air conditioner we didn’t use as full of mould. No spare blanket had to use towels on first night as blanket.
• Stephanie (6/5): - L'emplacement étais idéal L'appartement été une peut vieux
• Daryl (10/5): - Everything Nothing
• Narelle (9/5): -
• Michael (8/5): Was great and would go back again! - Everything went well, apartment was very spacious and had a great view of the beach. The only negative was that if the air con was placed on the opposite wall it would have flowed up through the hallway to the bedrooms which would have made us more comfortable at night.
• Noble (9/5): Great time with the family. - The view was good. The location was good. I did not swim at the beach but lots of people were enjoying the beach. My loss next time i will be swimming and fishing. That the bats and ball for the tennis were locked away in the office and should be left on the table.
• Joanna (8/5): -
• Lucas (8/5): - Location was great, view excellent. N/A
• sarah (5/5): -
• Cohen (6/5): - The area Some furniture was broken and bins were not taken out before our stay
• Evie (10/5): -
• Maureen (7/5): -
• Indy (7/5): -
• LESLEY (7/5): -
• Yikutae (9/5): Stunning and relaxing stay - The stunning view and location was superb and the 3 bedroom apartment itself was perfect for our 5day stay Seeing a few Roaches crawling around, property may need to be fumigated… however everything else was good for us. Thanks
• Lynette (10/5): -
• Denise (7/5): Good place to stay. Rooms were large, some just a little dated. Clean and comfortable. - Great location and view from the beachfront apartments. We were a group of young sporting females. Unfortunately we were spread across several floors which made it difficult to get access to each other easily.
• Quinn (7/5): Beautiful location but it could’ve done with a better clean before entering. - The location was fantastic. The facilities like the pool/spa area was amazing, and always super clean! Our apartment wasn’t clean when we got in there. There were dead bugs everywhere, there were glasses that weren’t clean, the rubbish bin had mould in it and it was super dusty. The panel type flooring was coming up and we kept tripping on it.
• Cruickshanks (8/5): Good - Location and facilities Cockroaches
• Rachel (3/5): - Location Shabby & dated. Simple things need attention - some lights n fans didn't work in bedrooms (even the bedside lamps had blown bulbs), dishwasher didn't work, curtains falling down and with holes in them. Disappointed for the price we paid.
• Manoj (8/5): Overall good - Location Need more utilities.
• Susan (8/5): -
• Julian (7/5): -
• melody (7/5): Lovely overall - The view, apartment size, location! Kitchen facilities for cooking were not great. Also expected to see some staples in the pantry e.g. salt and pepper, cooking oil, glad wrap. Pans for cooking also not ideal.
• Shawn (3/5): - The pool and spa was good. It was dirty and run down. There was food from the last people in the cupboard. Dirty trays in the oven. Dirty oven dirty dishes. Loads of rubbish under the beds.
• Andrew (9/5): Great location and large apartment - Love the location
• Jane (5/5): - The location was very good. Very dated and windows were very dirty
• Abina Shillingsworth (10/5): -
• Di (10/5): -
• Collings (1/5): -
• Jessica (4/5): - The apartment was big and spacious. We had crickets, cockroaches and a mouse in the apartment.
• Bo (9/5): - It was a great location with beautiful views. The room was comfortable with good facilities It was very good value and met our budget requirements The staff were fantastic and nothing was too much trouble. No complaints at all
• Rebecca (7/5): Great value for money and convenient - It was in a great location The room was dirty and the ensuite shower head was broken and the ceiling above the shower was leaking .
• Lauren (5/5): With the exception of cleaning, the location was fantastic, staff were lovely, Room size was fantastic - Great location and view, staff were friendly and helpful, unit was a great size for family of 5 The cleaning was not the best, there was a lot of rubbish under dress when opened to put clothes in them, towels left by previous clients on the balconies hanging on chairs, hair on walls in the shower, no basic things you would normally find like salt
• Brad (1/5): Never again - Leaving it was filthy Filthy with cockroaches taps broken fridge dirty with a cockroaches inside it carpet stains walls and doors dirty. Didn’t have beds we had booked and paid for one person had to sleep on folding bed veranda had cigarettes butts on floor
• Tammie (2/5): 1 out of 10 - The location No air con in room, room was extremely run down and needs fixing. My partner has sent an email to The Focus and has complained
• Bianca (10/5): Great affordable place perfect location - Loved the location, was a great price for being right across the road from the beach short walk to Cavill Street We did have to ask for the rooms to be cleaned again as they had been cleaned then locked up for some time so it just needed a freshen
• Laura (8/5): Great Location & Spacious Apartment - We loved our stay. The location was perfect being walking distance to the beach and we were very glad to have a complimentary car park which was great since finding a park in the Gold Coast can be a challenge. The room we had was a little dated. We also found glass all over the balcony at check in and one of the curtains was broken. But besides this we had a fabulous stay.
• Nitin (4/5): While the facilities were good but the cleanliness of the apartment was pathetic. - The location is the best part. Near to the beach and walking distance to the restaurants. The apartment needs a good cleaning. The carpet is filthy and there were cockroaches everywhere. In the cupboards, dishwasher, microwave and even the toaster. Very dirty and needs a proper pest control carried out.
• Emily (1/5): - The location was convenient with being close to restaurants, public transportation, and the beach. The general cleanliness is quite poor, there was thick dust over many flat surfaces, lamps and door handles. The carpet was sticky, there was hair, sand and glass left in the bathrooms. Overall, would not recommend this facility.
• sam (1/5): - only the view only the view
• Adam (3/5): Not a desirable place to stay - Close to the beach not too far from surfers paradise For a three bedroom apartment 1 fob and 1 car park made the stay difficult. The apartment was not clean, long hairs found in the bed and around the apartment, thick dust around the place, smeary windows, left over items from others guests.
• Jemma (10/5): -
• Monique (10/5): Very convenient location…our family really enjoyed the room and the facilities. We have stayed at Focus a few times befo - The location, the beach view, the bbq, sauna spa pool and gym N/A
• Lan (4/5): -
• Amira (8/5): - Location, facilities Smell in the begging
• Joe (5/5): Felt like we got what we paid for - The location was good as was the price Unfortunately for the duration of my stay there were cockroaches throughout the apartment. A few of the sheets on the beds were not properly cleaned and there was a bunch of old/opened food left in the pantry (not sure if this was from a previous guest or intended for our use).
• Erin (7/5): -
• SATYANARAYAN (1/5): I am extremely disappointed and genuinely regret my decision to choose this property. The condition does not match what - There is nothing to like about this property apart from its location. Unfortunately, the condition of the accommodation is extremely poor and completely unacceptable, especially considering the high price I paid. There are cockroaches throughout the property, including the kitchen, bedroom, and living area. In addition, the kitchen utensils provided are dirty and unhygienic, making them unsafe to use. The bathroom towels also has visible dirt. The carpet is also in a terrible state and was visibly dirty, with dead cockroaches present. Overall, the property is in the worst condition I have ever experienced during a stay.
• Tao (9/5): -
• Vanessa (1/5): DO NOT BOOK THIS ACCOMMODATION - The view. It was disgustingly filthy.
• Serena L. D (4/5): - I liked the views and location The ensuite shower was filthy. Mirror wall in the lounge was grubby, too. The place could do with a professional clean. There was no spare toilet paper, and we stayed for 3 nights. The TV in the lounge didn't work.
• gul m (3/5): - I like the stuff pretty good But every night when went to the unit cockroach everywhere. And also I didn’t see any notes regarding the bond hold bond money $250 lady in the recipient said will take 14 days to clear in my account. Sydney is only a $1 bond
• mina (10/5): -
• Aggarwal (8/5): - Location Was dusty
• Marianna (8/5): -
• fei (7/5): -
• Rajat (1/5): It's a SHACK, Not an Apartment! - The Check-in: Smooth, easy, and hassle-free. The Room Size: Upon receiving the keys and entering our apartment, we were initially pleased with the size. However, this happiness was short-lived. The Problems: 1. Air Conditioner: There was only one air conditioner in the entire apartment, located in the living area. While I understand that the property does not advertise air conditioning in every room, they also fail to mention that the air conditioners are non-functional and serve only as display units. Since their front desk was closed, we called the emergency line to report the faulty air conditioner, but nobody answered. We then reached out to our travel company, Booking.com, requesting that they either escalate the issue to the apartment management or arrange a room change. Unfortunately, Booking.com did nothing and kept directing us to the apartment's after-hours number to handle the matter ourselves. I never expected this lack of support from them. After approximately five hours, the apartment finally answered and sent a technician at 10:30 PM (we first reported the issue at 5:15 PM). The technician did not resolve the problem and stated that the room was cool enough not to use the air conditioner. He mentioned that if we felt hot during the day, they would look into it later. The night temperature was 27 degrees Celsius (81 degrees Fahrenheit), while the daytime temperature reached 40 degrees Celsius (104 degrees Fahrenheit). Yet, they expected us not to turn on the air conditioning. We spent the entire night speaking with different representatives at Booking.com, explaining our ordeal and requesting a room change, but their team leaders and social media team dismissed our requests. The following morning, we escalated the issue to the apartment management, who promised to fix it. They replaced the damaged air conditioning switch, allowing it to work properly (see attached photos). 2. Cleaning & Hygiene: Another significant complaint we raised right after check-in involved spider webs near the bed, dirty fans that blew dust when turned on, stained bed sheets, and cockroaches found inside the blanket (see attached pictures).
• Alison (7/5): -
• Akram (10/5): -
• Lindsey (9/5): - Location and size of room Master bedroom frame was broken
• Luke (10/5): -
• Henri (1/5): Disappointing - Location is great. We were very disappointed with our stay at Focus Apartments. Upon arrival, the apartment was clearly not clean. The bathroom walls were covered in grime, the bedframe had nasty white stains, just overall not clean and there was even old, spoiled food left in the kitchen. Cleaners were sent the following day, which was very inconvenient during our short three-night stay, and unfortunately the issues were not fully resolved. The bathroom wall in of one bathrooms was still dirty even after they left. When I contacted customer service and sent the photos of the condition, the situation was just downplayed with the response, “I apologize you found the apartment a little dusty.” This response honestly felt almost mocking. Would not recommend.
• Rhyanna (2/5): -
• Tanya (8/5): Staff were great and friendly. Manager was really nice and was happy to help us or make our stay good. - Staff were great. Manager was really nice and helpful. Balcony wasn’t clean had spider web and black spiders on arrival. Once sprayed all good. No vacuume or broom to clean appartment ourselves. No chux under sink. Ice tray was leaking.
• Vanessa (5/5): - The location was excellent It was really dirty - not cleaned properly. Things were broken.
• Tamika (10/5): -
• Tracey (7/5): It was ok for the short time we were there - It was in a good location We had a few issues checking in after hours and the apartment was nice, but could have been a bit cleaner. There was still rubbish in the bin from previous guests and the balconies were dirty.
• Melinda (8/5): A beautiful and memorable stay. - The location was perfect, easy to get to and the view to the beach was beautiful and how close we were to explore the shops and all around Surfers Paradise. We had issues with parking as someone had parked in our spot that we were allocated for a couple of days, but soon after we had a parking spot.
• Daisy (5/5): - Very self catering. You have to bring everything including wipes
• Toni-maree (6/5): Unit is close to everything great location but felt dirty - Close to everything easy to get around Property felt dirty finishes made the unit look and feel dirty. Bath mats and toilet mats not cleaned when we arrived had to clean them.
• Igama (7/5): Disappointing - For 5 days there was no cleaning or anything done in rhe room.
• Haydon (10/5): -
• Hoang (7/5): Emplacement parfait et très belle vue - Très bon emplacement, parking disponible en sous sol, et très belle piscine et jacuzzi L’appartement n’est pas bien entretenu, ventilateur sur pieds complètement rouillé mais changé à notre demande
• heidy (2/5): Déconseillé - L'appartement est proche de la plage et du centre Cavill avenue. La dame de l'accueil était très gentille L'état de l'appartement ! Il est très vieillot, les canapés sont tachés et sentent mauvais. Des infiltrations d'eau au niveau des vitres du salon. Des poils dans la douche. En déplaçant les lits simples on s'aperçoit qu'il n'y a pas de nettoyage sous les lits (un cachet, mouchoir usagé et énormément de poussière) ... On n'y reviendra pas 🥹
• Robyn (9/5): Had a wonderful family get away. Location was excellent . - Location heated pool and a hot tub BBQ area and sports area were used by us
• Devlin (8/5): Pretty good, very satisfied - The view was really good. The place had 4 different balcony's. Place was less than a 5 minute walk from the beach and surrounded by useful shops. 1 bin bag, cleaning tools (vacume cleaner ect) didnt work or had missing parts. Only 1 AC in the living room couldnt reach any other part. 1 of our electronic keys didnt work on the back door.
• Paula (3/5): Disappointed as it was rated 4 stars. I would class it 3 at best. - The pool and bbq facilities looked good but I didn’t use them. The reception staff were friendly. Apartment wasn’t clean. Still remnants from previous guests. TV in main bedroom didn’t work. I asked for assistance and was told, the TV’s in the main bedrooms don’t normally work.
• NATSUMI (6/5): 上記の内容がクリアされれば最高だった - ローケーションは最高 キッチン用具が揃っていないし、オーブンを使うとすぐに火災報知器がなるし、水道の蛇口は閉まらないし、一つのお部屋は電気もつかなかった。
• Kimiora (10/5): - Loved the location close to everything yet far enough away from the noise. Just the roller doors need servicing. Very comfortable spacious well layed out and views from every room to die for.
• Shayed Mohammad Nurus (1/5): Great view of the oceanside but have nothing good to say about anything else. - Only the sea view. It was purely the worst service apartment we have ever stayed at. Ruined the entire experience at Gold Coast. We received an apartment on Level 13, Room 54. And what a sight. From the moment we entered the apartment, it was obvious that cleanliness and basic maintenance were completely neglected. The property was heavily dust-covered and visibly unclean, which is unacceptable for any paid accommodation. We booked a three-bedroom, two-bathroom apartment, yet nothing about this stay justified the price we paid. One of the two toilets was blocked for several days. Despite repeatedly being told that plumbing would be arranged, no one ever came to fix it. This level of disregard for guests is unacceptable. Basic amenities were either missing or unusable. There was no proper cleaning or decoration of the place. The plates and kitchenware were extremely old and in such poor condition that they could not be used. The lounge furniture was filthy, unattractive, and caused severe itching when sat on, strongly suggesting it had not been properly cleaned. Curtains and headboards were evidently old and used. Also our fans, both bedroom and living room, were about to fall off their hinges and our aircon was spewing dust every time it was turned on. No garbage bags were provided for trash disposal. Parking our vehicle in the basement garage became an ongoing issue, with us being instructed to move our vehicle from one spot to another, creating unnecessary stress and inconvenience. Streaming services on the TV weren’t logged in for, and there was no “free Foxtel”. Communication with reception was equally frustrating, as calls were repeatedly cut off before conversations were finished, making it nearly impossible to resolve any issues. As Being frequent visitors of the Sunshine Coast, we have booked many apartments for cheaper in much better conditions. To be fair, I’m speechless.
• Antoine (7/5): -
• Aneesh (5/5): - Close to surfers paradise It was not cleaned properly
• GURUSUBRAMANIAN (5/5): - Location is good Master bedroom- broken doors. Politely informed the reception. The guys did great confirmation that it will be fixed. No action after 2 days also. Bathrooms didn’t have any locks! Kitchen has cockroaches! Again informed. They said we will check. No action. This is the second time we are staying. First in 2023 and now in 2025. This time it was worse
• Josie (8/5): -
• Shant (7/5): -
• Noura (8/5): - The location Clean Friendly reception No air conditioner No cleaning service
• Junior (1/5): -
• Olivia (10/5): - I loved the ocean view the location being nice and close to town centre and the pool and sauna Lots of light in bedrooms in morning
• Montana (6/5): -
• Robert (8/5): Overall good. - Views and location are great Thought there would have been more than 1 ac unit for a 3 bedroom apartment
• Guest (2/5): The apartment was very dirty and uncomfortable to be in. -
• Tracey (3/5): - Position to the beach Unfortunately the carpet was filthy, the walls were dirty cockroaches in kitchen
• Khloe (8/5): -
• Joan (8/5): -
• Samantha (10/5): - The cleanliness, the views, the location and easy communication with staff.
• Amanda (6/5): -
• Mahesh (9/5): -
• Janine (9/5): - Location Room did not have a broom or vacuum cleaner.
• M (1/5): Rubbish will never stay there again - Nothing old outdated and dirty

Photos