Quest Auckland Serviced Apartments

Location: 363 Queen Street, Auckland, nz

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Grocery deliveries
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Key card access
• Stand-up comedy
• Supervised childcare/activities
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Art gallery on site
• Secured parking
• Garage
• Electric bicycle charging station

Rooms Available

• Studio

  This refurbished, air-conditioned studio features a balcony, a private laundry and a small kitchen. Please note that there is no capacity for additional guests. A rollaway bed or cot cannot be provided for this room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Apartment

  This apartment features full kitchen and laundry facilities and a separate living and dining area. Please note that the price is based on 2 guests. There is no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Studio

  In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  This spacious apartment features full kitchen and laundry facilities and a separate living and dining area. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Executive Apartment

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Leigh (10/5): -
• Jill (9/5): -
• 叶 (10/5): - Stay here more than 10 times, good location Nothing
• Rosie (1/5): Disappointing - It was directly onto Queen st on a Saturday night. No double glaring. I got no sleep from pedestrians being noisy. Sirens. Very disappointed as last time I had a wonderful room facing the park As above
• Anke (10/5): -
• Mireya (9/5): -
• CHIEKO (6/5): -
• yunjia (10/5): -
• Louise (10/5): -
• Wan Hsin (8/5): - 離機場約30分鐘的車程，旅館坐落在皇后大道上，到市中心每個主要景點走路可達，都很方便。 價格相較於南島的住宿，非常親民。
• Peter (6/5): Good but weather affected - We were caught in the recent cyclone that forced changes to our travel. The staff went out of their way to make that happen for us without any fuss
• Roger (8/5): It suited our purpose admirably. Close to theatre and restaurants if required. I thing it would be wise to highlight par - Central city location. With on site parking, although as we discovered it is subject to availability. However it worked out for us. Sound proofing from other rooms allows noise to be transmitted quite clearly. Ie you could hear someone visit bathroom during the night.
• Kathy (10/5): Stay was great, staff so nice at reception - It was lovely, beautiful views Only the parking was a big cramped
• Jayson (7/5): -
• Janis (8/5): Central location - Great location. Quiet. Nice view of the city and Myers Park from our balcony. Good facilities.
• Sandra (8/5): Excellent location, comfortable room, great facilities - Great location, comfy bed, spacious Parking was super tight
• Kirstin (9/5): -
• Sharon (10/5): -
• Louise (9/5): Reliably good to stay at a Quest Hotel - Nice room, Comfortable Beds , secure parking and excellent location. City noise but thats to be expected on Queens St. We'd still go again
• Quimson (10/5): Excellent - Very good Very good
• Björn (10/5): -
• Judith (9/5): - Clean & comfortable, centrally located near shops, cafes, restaurants & transport. Convenience of washer & dryer in the room and provision of basic kitchen facilities.
• Stefan (8/5): -
• Jenny (9/5): Comfy room, friendly helpful staff - Central location, friendly helpful staff. Clean, well appointed room. Nothing
• Tomás (10/5): -
• Adrian (10/5): -
• Janelle (8/5): - Room was comfortable and roomy, location very handy to the city.
• Michelle (Yueqing) (9/5): Good service hotel - The location, their staff The bed was too soft
• Sophia (7/5): Disappointing stay in a former fave - I’ve always liked this Quest overlooking a near park and central located. Apartment has a great footprint and all the amenities you’d need, plus a lovely balcony. Unfortunately kitchen for onsite food still unavailable due to renovations (like last visit quite awhile ago) which a useful extra to have, but they still have the access to the city fitness gym which on top of the apartment amenities is an extra bonus. Reception also happy to help. That a longer 10 day stay means room given less attractive than short stay eg. on side by noisy next door commercial building Aircon and tiny balcony – smaller than all the other rooms on that side. That cleaning only done twice in a 10 day stay with the first being after 6 days ‘cos of Easter – just too long. Serviced apartment shouldn’t mean clearing your own rubbish to basement daily. That cleaner didn’t wear a mask when sick so I got a nasty flu. To her credit she shared that info. That reception staff mocked and imitated me because I was happy it was a Friday w completed job (prompted by off duty staff member)
• Jule (8/5): -
• Phobe (8/5): Great location. - Location was great. The balcony view was very nice yet very quiet. Some foul smells on the corridors. Bags of rubbish was left in common area for too long which should be cleared out quickly.
• Katrina (10/5): - Everything! Spotlessy clean too and wonderful staff Nothing
• Alzaria (10/5): -
• Gillanders (8/5): -
• Stephen (9/5): -
• Junri (9/5): The convenient location and clean room with washing machine and dryer. - It is good location on queens street. Washing machine and dryer are inside bathroom. So very convenient. It was a little noisy since the day we stayed on the night before Easter.
• Jordan (8/5): Lovely apartment - Spacious room + ensuite Parkings steep
• YI (8/5): -
• Barbie (8/5): Staff very helpful and supportive - Location, clean, modern Limited parking, our car got broken into while parked at the paid Wilson parking lots recommended by the receptionist across the road. We did report it to the police.
• Fairy11 (7/5): - Great location, friendly staff and walking distance to many eateries.
• Supriya (9/5): Comfortable and clean apartment - The apartment was clean. The staff was very pleasant. We were able to check in after hours without any issues. The instructions provided were concise and clear. Check in and check out was smooth. The apartment is location is very convenient.
• Jan (8/5): Very good property location wise and also price. Had a great view from the windows. - Property was very good, location excellent. Desk staff always pleasant and easy to deal with. Advertised balcony was very small, could barely stand on it.
• Lisa (10/5): From start to finish - The service from reception was always more than I expected including Novi on checkout and Silla on check in (not sure of spelling?) Thankyou ladies.
• Kylie (10/5): -
• Monika (10/5): - Alles top! Superfreundliche Dame am Empfang. Wir haben uns sehr wohl gefühlt!
• Lisa (9/5): - Hotel close to everything that's important. Beds were comfy and satisfying. Rooms are slightly small but will comfortably sleep 4 adults. Parking down below. Good spot to explore the city without transport.
• Winks13 (9/5): Comfortable stay - All good, would stay again.
• Stephanie (8/5): - Tolle zentrale Lage mit Blick auf den Sky Tower. Perfekt war auch die eigene Waschmaschine im Appartment.
• Pepa (9/5): -
• Tina (9/5): Great stay. Perfect location for what we needed. - Lovely staff/ great stay Comfortable and clean The room did smell like mould and needed to be aired out a lot.
• Issy (8/5): Generally fine - The room was good with satisfying infrastructure and a balcony. To certain staff: don’t read out others’ legal name. They won’t use a preferred name if they love their legal ones. ( my personal opinion though)
• Allischia (9/5): Great value for money and Very enjoyable - Friendly staff, clean and comfortable apartment. Great location
• Wendy (10/5): A good location for accessing all the major attractions in Auckland in great accomodation - The size. cleanliness and location of the premises was perfect. All staff were helpful and friendly nothing
• Anne (10/5): Quest was very good friendly staff rooms clean . Transport easy to get and walking is easy - Easy to get to harbour and into town.
• Thilaga Letchumi (7/5): Nice enough - The property itself was ok. I just didn’t expect it to be on top of a hill, so that threw me off. Otherwise it was ok for the price paid. The staff were lovely to have let me check in earlier than expected, which was super helpful. It was on top of a hill- which I was not aware of, so that was tricky. The room I got was facing Queen Street. So that was pretty noisy. The staff did tell me about this before I checked in.. coz I did ask for a quiet room but they were fully booked out. Otherwise all good:)
• Brigitte (8/5): We enjoy staying here and return regularly - We love the location and the staff are lovely We were only left 1 towel each for 2 days And 1 roll toilett paper for 2 guests for 2 days. Please leave a back up!
• Shona (7/5): Good - Didn't have it A box and some food were taken . Maybe they thought it was rubbish . It wasn't They didn't clean the toilet very well
• Carmen (8/5): -
• Charlene (8/5): -
• Megan (7/5): comfortable and affordable - bed was very comfortable air conditioning unit had a rattle that made it hard to get to sleep
• Carl (9/5): -
• Dylan (7/5): -
• Katie (10/5): -
• Karen (8/5): - Last minute accommodation as a booking had fallen through, friendly and helpful reception staff member reassured us and gave us everything we needed for 2 nights. Family rooms for 2 couples with individual doors behind a main door off the corridor
• Dane (8/5): -
• Marie (10/5): -
• Craig (8/5): Within walking distance of all the places we were booked in for - Centallly located Nothing
• Lynn (8/5): Great location - Nice area, bit of a walk to wharf area but certainly do able, enjoyed our stay here . No complaints
• Benjamin (9/5): An excellent base in Auckland - Facilities, cleanliness, staff, location
• Sharon (9/5): - Staff very friendly room was clean and comfortable beds close to everything we needed will recommend this stay Nothing
• Carly (10/5): -
• julie (9/5): -
• makiko (9/5): -
• Lasse (8/5): -
• Pepa (9/5): Estancia agradable y centrica - Es comodo y centrico Todo bien
• Waitz-Penz (9/5): -
• Anita (8/5): -
• Alison (9/5): A good solid choice for a night in Auckland - Very friendly welcoming receptionist. Always a good start! Apartment was a really good size Good size bathroom. Plenty of towels etc although no toiletries ... Balcony was small and really grubby
• rockyhippo (8/5): - Quiet and view More pressure in the showers and ventilation in bathroom needs sorting
• Martin (6/5): -
• Elaine (9/5): 3 night stay - Helpful staff and comfortable room
• Joel (8/5): - helpful staff, adequate, well equipped room (as advertised) cooking smells in hallway,temperature control, limited staffing
• Anthony (8/5): -
• Coco (10/5): Conveniently cosy stay and friendly staff! - Location was accessible in town and they were good at giving us a quiet room and accommodated our late check in and out. Nothing
• Vikki (7/5): Great place to stay close to the city. - The Quest we stayed at - note there are two - was clean, a good size and well located to walk into the city for sights, parks and ferry crossings to the islands. Reception staff were friendly and helpful. All in all good value for money. No ventilation in the bathroom, which was a problem when using the tumble dryer. It would be good to have a safe in the room.
• Karyn (9/5): -
• Zhe (10/5): -
• Sergious (9/5): -
• Zhanao (10/5): -
• Annika (8/5): -
• Peter (10/5): - The apartment was very comfortable with very good quality furnishings. The lift took a while to get used to.
• Gayle (10/5): Excellent value, wonderful location, comfortable spacious unit - Great location. Parking was difficult-tight spaces
• Meredith (8/5): - The Reception staff were friendly and helpful. Checking in was very straightforward.
• O'Sullivan (7/5): -
• Kathleen (3/5): -
• Andrea (9/5): -
• Maggie (10/5): - Very central
• Brierlee (8/5): - Two bedroom unit . Relatively close to our event. Access to carpark could be streamlined . No parking on street only one park in-front of reception which was full . One way access to carpark meant having to back up onto busy street again and go round block when cars exiting onto street . Team wouldn’t give access to carpark until full check in completed despite confirmed booking for two room apartment and requesting carpark months ago. I wanted my husband to be able to park the vehicle so he wasn’t letting hanging backing back and forward just to be able to maintain a position at the premises. Perhaps a two way speaker at edge of carpark where our arrival could be announced to reception - we had booking confirmation number etc to quote. So reception could activate the carpark entry roll a door from office point.
• Brett (8/5): -
• Raymond (10/5): -

Photos