Pan Pacific Serviced Suites Orchard, Singapore
Location: 96 Somerset Road, Singapore, sg
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Prime Location
Pan Pacific Serviced Suites Orchard offers a 5-star experience next to Somerset MRT Station. Indulge in a hydro-therapeutic spa, mineral water pool, and complimentary internet during your stay.
Elegant Suites with Modern Amenities
Experience spacious suites with premium kitchenette appliances, LED TV, washer cum dryer, and free local phone calls. Enjoy the blend of elegant interiors and modern comforts.
Convenient Facilities and Services
Take advantage of the fully equipped fitness centre, well-stocked library, car transfer arrangements, and complimentary parking. The Pacific Lounge offers a delectable breakfast spread and personalized dishes.
Book now for a luxurious and convenient stay at Pan Pacific Serviced Suites Orchard!
Important Information
Please note that breakfast is not available on Sundays and Public Holidays. The hotel apologizes for the inconvenience. Pan Pacific Serviced Suites Orchard was recognized By Tripadvisor As Winner Of Travelers Choice 2013 - Top 25 Luxury Hotels & Services In Singapore And Certificate Of Excellence 2013 Winner. Please note that smoking is only permitted in the Sky Gardens. Minimum 6 nights is required in line with the Urban Redevelopment Authority (URA) as the property and classified under residential, and does not have a hotel license. The swimming pool will be closed for maintenance work from 26 August to 6 September 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Shallow end
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Exercise/lap pool
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Deluxe Suite, Accessible
1 King Bed
527-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with cable channels and pay movies
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning
Accessibility - Wheelchair-accessible bathroom vanity
Need to Know - Limited housekeeping, no cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Microwave
- Private bathroom
- Slippers
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free newspaper
- Designer toiletries
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Soap
- Local maps
- Laundry detergent
- Freezer
- Ice maker
- Wheelchair-accessible bathroom vanity
- Shower grab bar
- Wheelchair-width doorways
-
Premium Suite Studio With Wheechair Access
Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible apartment has a washing machine, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
One-Bedroom Executive Suite
Features a living and dining area with views of Orchard or Somerset Road. Please note the writing desk in One-Bedroom Executive category is not available in all rooms. This is subject to availability.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Free newspapers and magazines in the executive lounge
-
Two-Bedroom Executive Suite
Suite features a separate entrance for the second bedroom.
Max Occupancy: 7 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Free newspapers and magazines in the executive lounge
-
One-Bedroom Premium Suite
Located on higher floors, this spacious air-conditioned suite features a separate living and dining area fitted with a Bose® home theater system and clock radio. The private bathroom includes a rain shower. Benefits include: - Pillow menu - Choice of daily local newspaper
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Free newspapers and magazines in the executive lounge
-
One-Bedroom Deluxe Suite
One-bedroom suite features a king-sized bed, a separate living and dining area, and a fully-equipped kitchen. Please note that this room can accommodate an extra bed, however, space will be limited/restricted.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Free newspapers and magazines in the executive lounge
-
One-Bedroom Apartment - Penthouse (Duplex)
Featuring a duplex layout, the one bedroom penthouse features a fully-equipped kitchen, spacious living and dining areas, as well as a master bedroom on the 2nd floor with a private balcony with sweeping views of the Singapore city landscape. Spacious, bright and furnished with modern and sleek furniture, the penthouse is also fitted with 2 private bathrooms and an executive area with internet connectivity.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Free newspapers and magazines in the executive lounge
-
One-Bedroom Executive Suite Triple
This suite has air conditioning, cable TV and kitchenware. It also features a living and dining area with views of Orchard or Somerset Road. Please note that the third person sleeps on a rollaway bed.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Two-Bedroom Executive Suite Quintuple
This suite has a microwave, kitchen and washing machine. The suite also features a separate entrance for the second room. Please note that the fifth person sleeps on a rollaway bed.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Two-Bedroom Apartment - Penthouse (Duplex)
Spacious and luxurious, the 2-bedroom penthouse apartment features 2 luxe bedrooms equipped with private balconies and expansive living and dining areas, all set against the backdrop of the panoramic Singapore city skyline. Tastefully furnished with state-of-the-art amenities such as a Bose® home entertainment system and complimentary internet access, the penthouse also features a well-appointed kitchen.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- DVD player
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Additional bathroom
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Complimentary access to conference room/business areas
- Free newspapers and magazines in the executive lounge
-
One-Bedroom Premium Triple
This triple room features a toaster, kitchenette and DVD player. Please note that the third person sleeps on a rollaway bed.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
One-Bedroom Deluxe Triple
Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The suite features a flat-screen TV with cable channels, a washing machine, a seating area, a dining area as well as city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- ABM Badrul (10/5): Excellent - It’s a very convenient location. Very clean and felt like home.
- Phua Cheng Teng (9/5): -
- Merilyn (6/5): -
- Cecilia (9/5): -
- Alberto (9/5): -
- Michael (10/5): -
- Jonathan (9/5): -
- Mark (10/5): Excellent value and exceptionally well located. Great value with professional and friendly staff. - Great facilities, exceptionally well located and excellent staff. Nothing really - but if I had to be really picky, I would say softer pillows and an easier temperature controller in the shower.
- maria (1/5): Disappointing Stay: Broken Promises and Zero Flexibility - Great gym, and central location. Breakfast was also good. We chose Pan Pacific Singapore expecting a seamless experience, but unfortunately, our stay was marred by poor communication and a lack of empathy. The Room Move Fiasco: After being assigned an inadequate room, we were promised a change the following day. We packed and moved all our luggage ourselves, only to be told upon arrival that the room had been allocated to someone else. This was incredibly disorganized and disrespectful of our time. Refund Refusal: Due to the escalating Iran conflict, we had to cancel our final night for safety and travel reasons (only flight back we could find was one night earlier). Despite the extraordinary circumstances, the hotel refused to offer any refund or flexibility. Noise & Comfort Issues: The hotel is currently very loud due to ongoing works outside and noise echoing from the swimming pool area. Additionally, the in-room air conditioning lacks a "dry mode," which made the room feel humid and uncomfortable in the Singapore heat. For the price point, the service and room quality are simply not up to standard. We will not be returning
- Cameron (10/5): - The included breakfast every morning was fantastic. We had a 2 bedroom apartment, which was very spacious for a family of 4. Good location - central to most attractions. Lots of food choices in close proximity. Good activities/ lounge area on level 11, including.pool table and complimentary massage chairs. There is construction going on next door, which was annoying between 8 & 5, but apart from that, nothing.
- Shengwei (6/5): -
- Edward (9/5): Overall our stay was very comfortable close to shops and MRT. - Liked the room. It was spacious with the washer/dryer which I wanted. Also liked the location which was next to 313 Somerset with its food retail shops and MRT. The breakfast selection could have been better especially the cut fruits.
- Roshan (10/5): Amazing - Everything was perfect and smooth - thank you Nothing could have been better - the property was exceptional. Reception helped us for everything we needed. It was perfect for my family of 3 with my young daughter.
- Linda (10/5): -
- YAO YUAN (8/5): 應該要好好清潔除蟲 - 很熟悉的飯店跟周邊環境。員工態度一樣親切保持微笑。會所設施的球桌用品有更新，太好了。 原本擔心室外的施工噪音，影響不大。這次很開心的在這個飯店房間煮菜與家人吃年夜飯。 房間餐廳客廳的地板有點髒，建議前一個客人搬離，應該用清水擦一下地板。另外應該要除蟲，仔細一看連臥房的窗台都有不少小蟲在爬，實在嚇人。另外枕頭實在不舒服。還有樓上不知道是否過年在整修，白天常有敲打的噪音。
- Dorji Namgay (10/5): -
- Deborah (10/5): Beau logement bien situé ! - Logement spacieux et bien situé! Machine à café, frigo et tout le nécessaire de cuisine. Très agréable après la visite de la ville! Tout était très bien, peut être que la lumière à la salle de bain au dessus du miroir pourrait d’avantage éclairer.. sinon RAS
- Falzon (6/5): -
- Cindy (10/5): -
- Sandra (9/5): Very enjoyable stay the apartmatt was lovely and I liked the fresh flowers - It had everything my family needed and the beds and pillows were comfortable Nil
- Natalia (8/5): -
- Larresha (7/5): Great location. - Right next door to 313 shopping mall, and opposite Somerset Shopping Mall Housekeeping was poor, and basic. Free breakfast was limited. Noise from building works a little disruptive. Swimming pool is not heated, so only used it for 10 minutes!
- Gaurav (10/5): The best accommodation at the best location... - Everything.... alll elements were fantastic. . The 11th floor lounge was exceptional...the spa was truly phenomenal...staff were superb... apartment was magical with amazing views and such large room sizes...definitely going back!!! Nothing... Zilch...
- Harsh (10/5): Amazing Suite rooms in the heart of Orchard - Amazing suite room right at the heart of orchard and very close to the mrt We stayed in the 70 sq meter suite for 9 nights with our 5 year old child The room was fabulous for which we stayed We are pure vegetarian and there was only 1 item in the buffet vegetarian in same gn pan with non vegetarian Out of 9 days we did the breakfast only twice. we requested the lady for an omlette for my son as he eats omlete but she refused saying they could only give fried eggs and sunny side up . This hotel is just good for its rooms with zero hospitality or service I had requested a soft pillow from the menu but never got one till the 7th day . They said they dont have it.
- Mamoun (10/5): -
- Monty Bassi (9/5): -
- David (10/5): -
- Suhartati (10/5): -
- Sarah Rumasita (9/5): Wonderful stay - Location!! Attentive staffs Nothing
- Jiri (9/5): -
- Galambos (10/5): -
- Elke (10/5): -
- Janet (9/5): Lovely Apatrment Accomodiation in a Great Central Location - Location was perfect for MRT access to get everywhere we wanted to visit during our week. Room was very nice, had kitchen, laundry, and was very quiet. All staff were lovely & very helpful, breakfast was amazing but not available on a Sunday & we really missed it. Pool and spa area were great after a full day out. Plenty of eateries of all price ranges were in the immediate area. Bathroom very small, bed was quite firm, we were just ok with it but our daughter with back issues found it very uncomfortable. Housekeeping supplied a topper pad to help, which did somewhat ease things for her.
- xianjie (10/5): -
- Anna (10/5): -
- Deborah (10/5): - Everything, beautiful staff, fantastic location amazing suite. Television was really hard to navigate
- Geoffrey (9/5): Friendly staff; welcoming and great location - Unbeatable and central location. Suite was well configured and spacious For a 5 star hotel, some of the elements and decoration in the suite seemed dilapidated (needing a refresh).
- Pahuja (8/5): Terrific stay location was awesome breakfast was less but fresh - Property is very clean & hygienic , awesome location food places are just a doorstep away . On the public holidays no breakfast & no cleaning
- Peter (9/5): Guter Service, freundlich, ausgezeichnete Lage auf der Orchard Road, grosse Zimmer gut ausgestattet. -
- Anna (8/5): - Siisteys, viihtyisyys, tilavat huoneet, ystävällinen henkilökunta. Ensiluokkainen sijainti. Aamupala oli pettymys, olisimme kaivanneet enemmän vaihtoehtoja.
- Niko (10/5): -
- YAO YUAN (9/5): F1期間入住2星期，正確選擇 - 已經入住多次，有回家的感覺。接待員工都面熟，會親切的打招呼跟問候。感覺很舒服。休閒聚會的樓層也佈置溫馨，會議設施也很好。這次安排的房間非常的感謝，能避開附近建築工程噪音，不會影響睡眠。 撞球桌的部分物品要更新，已經很破舊。影響使用跟觀感。房間大，依然缺鏡子，只有浴室一面，已經建議多次。
- vikas (10/5): - Great location and clean comfortable spacious suites. Nothing
- Mary (10/5): 10 out of 10 - Our room was spotlessly clean, very large & comfortable. The hotel staff were so obliging. Having breakfast included was fantastic. Excellent selection of dishes for breakfast & the staff in the breakfast area were so helpful and friendly. Would definitely stay again. Brilliant location. Nothing
- Vivian (7/5): -
- Ekaterina (10/5): - Location, room quality, spa, pool, breakfast
- Yah Wen (10/5): -
- Carsten (9/5): -
- Harischandra (9/5): -
- Chan Wen (8/5): -
- Chan Wen (8/5): -
- CATHERINE CZARINA (9/5): Splendid. We always stay at this place everytime we are at Singapore. - Property was centrally located and everything you needed is within reach. Near shopping centers, hospitals, and there are also a lot of restaurants nearby. It’s also plus that the unit has a kitchen and washer dryer. Non so far.
- Bharat (10/5): -
- Viktor (7/5): - Sehr leise, aber leistungsstarke Klimaanlage. Bequeme Betten, allerdings nicht in allen Zimmern gleichwertig. Hervorragende Lage und gute Ausstattung. Öffentliche Verkehrsmittel befinden sich in unmittelbarer Nähe. Es empfiehlt sich, gleich im 7/11 neben dem Hotel ein ÖPNV-Ticket, z. B. eine EZ-Link-Karte, zu kaufen. Da die Fahrpreise sehr günstig sind, lohnt es sich in der Regel nicht, größere Beträge aufzuladen. Eine MRT-Station liegt ebenfalls direkt nebenan und ist bequem durch das angrenzende Einkaufszentrum erreichbar. Direkt neben dem Hotel befinden sich zwei große und laute Baustellen, die mit keinem Wort erwähnt wurden. Zudem grenzt eine Gitterwand des benachbarten Parkhauses an den Hotelflur. Durch die dort installierte, leistungsstarke Klimaanlage und Abrollgeräusche der Autos entsteht rund um die Uhr Lärm. Um Ruhe ist es im Hotel daher leider nicht besonders gut bestellt.
- Stefan Constantin (10/5): -
- Abdulaziz Almethen (7/5): -
- arwa (7/5): - The property offered a well-equipped meeting room, an excellent location, and generously sized guest rooms. The cleanliness of the room could have been improved. The bathroom lighting was not ideal for applying makeup, and there was no wall mirror. Additionally, the lobby felt small, and its open design made the humidity noticeable.
- Fredrik Hyun Bae (10/5): - Very friendly staff and excellent location with all the food and shopping you can need on a walking distance. The living room was a fun bonus, with massage chairs, pool table and a Nintendo Switch for communal use. The apartment was fresh. The sofa in the apartment was not the most comfortable ever, though there are lots of spare cushions in the bed that can be used to soften it if desired.
- Reeza_Z (8/5): Perfect apartment, in the perfect location for a week in Singapore - The apartments are superbly located within Somerset, making access to Orchard Road so easy for the whole family. Decent sized bedrooms with living and dining area that easily accommodates 4 people. Washing machine, dryer, microwave means you have all the conveniences. There's a lot of construction in the Orchard area, and the noise starts sharp at 8:30am so no sleeping in! Also, they are very busy, so late check-outs are difficult, but they allow you to use the lounge which is very nice.
- Jaehwa Janet (9/5): -
- Ahmed (8/5): -
- Diem (8/5): Fabulous large apartment with all the facilities you need. Lueda, the host at breakfast always greeted with a smile in t - The size of the apartments. The convenience to orchard Rd and MRT. The staff, especially being greeted by Leueda in the morning at breakfast. The construction next door but this can't be helped.
- Suhartati (10/5): Exceptional -
- Jessica (10/5): I will 100% stay here again! I can’t wait - The staff are beautiful. We travelled with our 18 month old and they treated him like he was their own. The facility has everything you need when travelling with children (apart from a children play area). The apartments are great. No children’s area The pool was a bit disappointing
- Ahmed (9/5): Superb -
- Ahmed (9/5): Superb -
- Garner L (10/5): - A very fine accomodations which was perfect for us
- Egor (9/5): Superb -
- Suhartati (10/5): Exceptional -
- Olayemi (10/5): Very comfortable stay - Everything ! All the amenities were perfect especially travelling with an 18 month old. Also very attentive, they got me and my husband birthday cakes. It was very sweet of them. Nothing honestly
- Olayemi (10/5): Beautiful location! Perfect location to everything you need - Brilliant and clean. Could have more variety at breakfast
- Alan (9/5): Superb -
- Arshad (10/5): Exceptional -
- Taimoor (9/5): Superb -
- Colin (9/5): High quality aparthotel in great location - The apartment was spacious, well equipped. The bed was comfortable and the air conditioning easy to regulate. The shower was excellent. There is a small gym and a swimming pool. Staff were were invariably friendly and helpful with a 24 hour reception. The aparthotel is adjacent to Somerset MRT station with several large shopping malls surrounding it and numerous of restaurants, including a Food Republic on the top floor of 313@Somerset, and a supermarket across the road. The cable TV was difficult to operate. Breakfast buffet is adequate but limited in range although they will make eggs for you.
- Ching (8/5): Very good -
- Maria (10/5): Exceptional -
- Cindy (10/5): Exceptional -
- Selvin (8/5): Very good -
- Sidharth (1/5): Bad -
- Roselyn (9/5): The area where the hotel is located is quiet so it was restful for us and the hotel was worth it! - The hotel is comfortable, food was superb and staff were excellent. Location is great we didn't realize that breakfast won't be served on bank holidays, not sure if it is in the small prints
- Michel (8/5): We have a very good stay - Privacy None
- Alexandra (10/5): Exceptional -
- Ekaterina (10/5): Exceptional - Wonderful apartment. Great beds, facilities, spa, gym, location. It is hard to beat.
- Hamed (8/5): it was pleasant. - The location is great, and the roo was very clean. There is. o breakfast on Sundays. although we did pay for breakfast on our stay. This is not mentioned on their listing.
- Yah (10/5): Exceptional -
- Srinivasa (9/5): Comfortable stay at an excellent location - Great location, Spacious and clean Only breakfast is available, no restaurant and no vegetarian options at all
- Sophie (10/5): Exceptional -
- Marcus (9/5): Great for a family w/ toddler - Great location right next to Somerset MRT station (NS line) and Orchard rd shopping. Great staff and quick to respond to our needs. Breakfast good with very friendly staff. No breakfast on sundays. Some issues with AC and an unsteady temperature.
- Marcel (9/5): Spacious and clean apartment with a great location - Location was great. Room was spacious and clean. Ideal for a family with a baby. Because our room had a living room and a separate bedroom, we were able to continue our evening without waking up our 5 month old baby. We did not like the airconditioning. It was hard for us to regulate the bedroom temperature; either too cold or too warm, there was to in between.
- Leo (6/5): Stay ok, staff helpful - Breakfast passable, not good Generally we enjoyed the stay but not memorable
- Mark (9/5): Superb -
- Sezi (5/5): Passable -
- Hussam (7/5): Good -
- Terri (9/5): A great location to explore Singapore from - Fully equipped very convenient right next to mrt
- Ira (10/5): Great value for money - Great location at city center, above subway station. Big clean, well equipped room. Nice breakfast. Friendly staff . Great value for money. Non
- Alan (7/5): Good experience - Breakfast was excellent . No breakfast supplied on Sundays!
- Jeny (10/5): Exceptional -
- Kelvin (9/5): We enjoyed our stay and would not hesitate to stay there again! - The apartment was spacious, the location was excellent, the breakfast was good, the front desk and staff were extremely friendly and helpful. The room temperate for the living space appeared to be preset at 24 degree Celsius. It got a little warm for our son as he was sleeping on the rollaway bed in the living room.
- Iizaman (9/5): Top location, high quality amenities with desired cleanliness. - Location and amenities are the key reasons for choosing. Stayed many times here over last decade with family. But getting expensive day by day. The nearby constructions noise are coming thru the doors at level 5. Should be more sound proofing.
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