Isa Hotel
Location: 11 Miles Street, Mount Isa City, Queensland, 4825, Mount Isa City, AU
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Playground for All Ages
Whether traveling with family or friends, enjoy the hotel's smoke-free environment, complete with a fun playground suitable for all ages.
Dining Excellence
Indulge in a culinary experience at the Rodeo Bar & Grill or savor the convenience of room service. Unwind with a drink at one of the four bars/lounges available on-site.
Convenient Amenities
From dry cleaning services to free self-parking, the Isa Hotel ensures a stress-free stay. Stay connected with complimentary Wi-Fi and make use of in-room amenities like flat-screen TVs and coffee makers.
Escape to the heart of Mount Isa City at Isa Hotel - book now for a memorable stay!
Important Information
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 10:00 AM
Instructions: The front desk is open daily from 6 AM - 9 PM. The check-in location differs from the property location. Check-in location: [RedEarth Hotel]. The front desk is staffed during limited hours.
Amenities & Facilities
- Meeting rooms
- Free WiFi
- Luggage storage
- Elevator
- ATM/banking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Front desk (limited hours)
- Meeting rooms
- Smoke-free property
- Playground on site
- Free self parking
- Banquet hall
Rooms Available
-
Deluxe Room, Non Smoking (Isa Deluxe Skylight)
1 Double Bed
81 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, Non Smoking (Isa Deluxe Twin Queen)
2 Queen Beds
89 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Standard Room, Non Smoking (Isa Family Skylight)
1 Queen Bed and 1 Twin Bed
89 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, Non Smoking (Isa Deluxe Single Skylight)
1 Twin Bed
55 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, Non Smoking (Isa Deluxe Family)
1 Queen Bed and 1 Twin Bed
89 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, Non Smoking (Isa Deluxe Room)
1 Queen Bed
72 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Partially open bathroom
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- phil (4/5): - Just Grubby
- Emily (6/5): - Had a sky light in our room.. right above the bed so the sun woke us up very early
- Peter (2/5): Don’t waste your lkney - Broken bed, single sheets on a double bed, broken curtains, no hit water, coffee machine not able to use as no coffee pods, poor service in bar and restaurant. The complete package of a zero star hotel
- John (2/5): - Rodeo weekend, our room overlooked an internal carpark which became a loud music playing disco until 5am each night. Also disappointed in wotiff for not warning us. $300 a night for a room that you couldn't sleep in at night!
- Ethan (4/5): - The property has no secure car parking. The room I was in had mold in the bath room and the ac had a mind of its own.
- Jack (10/5): - Good for transiting to and from Queensland.
- Anthony (10/5): - Great accommodation and great local food from the Rodeo Bar and Grill
- Eddie (10/5): - Great Staff Friendly. It's an old hotel but a good one. Bed very comfortable. Defiantly stay again.
- Shane (10/5): - Excellent
- Kenneth (10/5): - Nice stay. Convenient location, good value and dinner was exceptional.
- Ian (6/5): - Vvv
- Carly (8/5): - Location is good. They have a bar, a restaurant and a game room at the hotel. There was no plates, bowls or any cutlery in the room, no microwave either. We were happy with our stay, but it'd be better if the hotel is renovated.
- Verified traveler (6/5): Average stay - There was a long walk between the reception and the room. The room did not have a window, had a window view picture which was peeling off. The room had a coffee pod machine but no coffee pods were supplied. The hotel gave us one welcome drink voucher for two of us, and of course the bartender refused to give me two drinks out of one voucher. The aircon was old and noisy. First time staying in Mount Isa so not sure how this property compares with others, but I would rather look elsewhere next time.
- Steve (2/5): - Upon arrival were told fully booked, could not get any other accommodation in town Reception rang all around for us, very helpful to no avail
- Janelle (6/5): - I was right next to the door on the air bridge, people were coming and going until late. The noise of the bar downstairs kept me awake quite late. The bed was comfortable but the bed spread had something on it. Not sure what it was. Would I stay again? Probably not, I would choose the Red Earth instead.
- Elvira (10/5): - Food at restaurant was delicious
- Nerise (10/5): - Friendly staff, beautiful meals.
- Cam (4/5): - Room above the bar is a dance floor and you cannot sleep
- Talisha (10/5): - .
- Chelly (4/5): - Need a renovation
- Judith (8/5): - Kettle requires replacing. Carpet requires cleaning or replacing. Otherwise comfortable.
- Louise (8/5): - A bit difficult to find the entrance but once inside it was easy to navigate. The courtains in the room were not hanging properly and could not be used with ease leaving gaps where the light came in. The shower was the best you'll ever have, with a large non slip mat, perfect for safety, and lots of water pressure. There isn't any specific parking for the property but what there is on the street and around the building is enough and our car was safe. If you book here, make sure you choose the breakfast included option or that you visit their restaurant. We had the best breakfast ever!
- Edward (6/5): Poor - Room next to very noisy aircon which kept us awake all night,moved to another very small room which was just as noisy.Glad to get out to our next destination and get some sleep.
- Michaela (6/5): - The room was very small, the location was excellent
- Julie (8/5): Comfortable and spacious - Our stay was comfortable and our room spacious. Modern facilities and good air-conditioning. Good location and easy to find.
- Emma (10/5): Great hotel stay in Mt Isa - highly recommend - The Isa Hotel is a terrific place to stay - it's got a great bar and restaurant with awesome food downstairs and everything else you need is within a 2 min walk. The staff are lovely and helpful, the service is great. The rooms are great value for money, heaps of space, very clean and good amenities. The beds are very comfy and always clean and fresh. I enjoy staying here every time. Definitely recommend.
- Paul (10/5): - It was a pleasant stopover on our way north, great restaurant and comfortable bed.
- Jeanette (8/5): - This is a great location and place to stay when in Mount Isa. It's close to everything you could want that the restaurant has great food.
- Scott (8/5): - Dining experience
- Robyn (6/5): - Central Good eating areas
- Sunny (6/5): - The room was clean and nice. It’s quite weird that check in happens at red hotel and you have to walk all the way through one hotel to stay at Isa hotel. Our wash basin was blocked upon arrival, not sure how housekeeping cleaned it. We didn’t complain as we were super tired after driving , all we could think was to crash on bed. I think it is time that the hotel moves away from plastic kettles as it is harmful to boil and drink water boiled in a plastic kettles Rest all was good. Milk was quite less. Overall a good stay, just few hiccups as mentioned above.
- Charmaine (10/5): - Nice bathroom , very clean room
- Verified traveler (6/5): - Check in was great, after I found the entrance to the accommodation area. Room hadn't been cleaned for a while, comfy room with cold air con. Staff at checkout had a little attitude
- Mel (10/5): - After a long day’s driving, easy access to a drink and meal in the pub downstairs was ideal. Room comfortable, air conditioned, clean and tidy and a great shower.
- Geoffrey (10/5): - Very good experience
- George (8/5): - Staff where great facilities are old but clean
- Kerry (4/5): - This property is pretty disgusting, dirty and rundown. I only have a good rating for the staff who upgraded my room to the Red Earth Hotel. I would not recommend the Isa Hotel but would recommend the Red Earth Hotel.
- Benjamin (8/5): Business Trip - Very basic accommodation…
- Wendy (2/5): Disappointed - Very disappointed. The room was showing its age and very outdated. Not what was expected at all. Ceiling cracked and paint peeling and signs of leakage, carpet threadbare, curtains old dirty and outdated. Unable to get TV to work, reception closed 15mins before stated time. Unable to find anyone to help us.The valance on bed had several holes. Bed its self was tolerable. Overall the whole room was well passed the use by date. Tired and outdated. Wont stay there again.
- Bruce (6/5): - Comfortable but dated Hotel. No security parking. Had to park in the street.
- Richard (8/5): - Great location, friendly staff and good bistro restaurant & bar. Formal restaurant was also good.
- Deborah (10/5): Family Stay - The hotel room had all that you need. Large bathroom, great breakfast and delicious dinner in the rodeo bar. Very quiet considering it’s a pub.
- Verified traveler (6/5): - I have stayed at this motel several times. the carpets in the entire motel are old and smell. the bathrooms are dated and need a revamp. the staff are great and it is the only reason I return.
- Verified traveler (8/5): - Good place to stay, friendly staff and great food.
- Verified traveler (6/5): - Rooms need upgrading. Carpet worn. Better hairdryer
- Karen (8/5): Overnight stay - Our second stay at the Isa Hotel. We are very happy with the Hotel and especially Reception staff. My only complaint is that we did not get a room with a window - though it was great for sleeping! Would have no hesitation in staying again if we are lucky enough to visit up there once more.
- Verified traveler (6/5): - Nice Hotel 🏨, great staff pleasant and helpful, very spacious room and Great price.
- Verified traveler (4/5): - Nothing. Smelt. Looked like mice had eaten through the bed base
- Michael (8/5): Sleep well. - A good night’s sleep after a 1000 km drive from Daly Waters. Great stuff!
- Verified traveler (4/5): - No parking, can’t use IPhone to pay, can’t serve a dirty chi latte, forgot the shot. The beds are hard and no windows. Shower nozzle half blocked and the tap on the basin was broken. I would say $100 per night would reflect the quality of accommodation.
- albert (10/5): - Great food and service. Comfortable rooms
- Kellie (8/5): - Felt very comfortable staying there, happy to stay again next time
- Verified traveler (6/5): Wouldnt stay again - Hard to find reception, signs guiding were up but walkways blocked. Stairwells and halls dirty (seen cockroaches in the hall), bathroom wasnt very well cleaned. Bar fridge had been left open and left water puddle. Good location, but i wouldnt stay again
- Irene (8/5): - The hotel was OK as hotels in that area go. It would have been good if we had a room with a window. It was claustrophobic and smelly as there was no ventilation. There was not even an exhaust in the bathroom
- Verified traveler (10/5): - The staff were lovely and everything we needed was supplied
- Benny (10/5): - Huge shower and amazingly helpful staff. Thanks you guys so much!
- Verified traveler (10/5): - Good location in town. Friendly and very helpful staff ( printed out our NT border passes for us ) and really went out of their way to assist. Great restaurant and bar, also with friendly staff and great food. The rooms were big and had everything we needed. Originally booked 1 night- stayed 2!
- Colin (10/5): - Their is a Boutique Hotel and a less expensive Isa Hotel in the same place, we stayed at the Isa Hotel. It was clean and worth the savings, the pub is great with good meals.
- Warren (10/5): - Staff very helpful and friendly Only problem was Phat Noodle 1 member of the staff was so rude
- Michael (10/5): Best hotel in the Isa - Great place.
- Oldmate (8/5): - There were some issues with the AC in the room, didn't work, but they moved us no worries.
- Julie (8/5): MtIsa Business trip - Food was huge .. generous meals and good service .. comfy stay
- Karen (8/5): - We spent one night here and were pleasantly surprised. Our room did not have a window, but did have a skylight which allowed plenty of light in during the day. We had no issues with being woken too early from the light the next morning. We had dinner in the restaurant, food and service were excellent. Would definitely stay again!
- Verified traveler (8/5): - The young woman at reception needs a course in manners. Was extremely rude to my friend when checking in. Took a good 30 minutes to explain our bookings which were prebooked. Her comments about car park made one think maybe should have booked elsewhere Room was comfortable once air conditioner kicked in
- Verified traveler (10/5): - great staff, clean hotel great place to staff while on the road
- S (10/5): - Really surprised with how good the Isa Hotel was!
- Verified traveler (6/5): - Expensive for a very tired hotel. Stay at the Red Earth
- Bernard (6/5): - Walking distance to shops. Carpet in hallway smelly n cigarette smoke
- Alan (10/5): - Clean, easy access to rooms and restaurants. The staff were very friendly.
- Robert (6/5): - Beds on rollers is not a great idea, old, run down hotel in need of renovation
- Verified traveler (8/5): - Centrally located, the food in the bistro was very good, a little pricey.
- Tim (8/5): - Nice tidy room with a decent bathroom, good aircon and good value for money
- Verified traveler (8/5): - Great location, good service staff, the cafe downstairs is worth a visit
- adel (8/5): Overall good - The staff were friendly, room was clean however keep away from the skylight room 164, very noisy from the restaurant below kitchen exhaust fan. Staff moved us to room 174 less noisy.
- Verified traveler (10/5): - Great bar, restaurant and sleeping quarters. Absolutely no complaints
- Verified traveler (8/5): - Great Bistro Downstairs. Room was super large but very outdated. Curtain was hanging off its hooks. Great location and reasonably priced.
- Verified traveler (10/5): - Excellent room, very comfortable. Great service excellent food.
- Verified traveler (8/5): - great location and nice rooms loved the bathroom and the size of the rooms
- Verified traveler (8/5): Surprisingly alright - Finding reception was quite hard. Only small signs Had quite a hike to get to the room. Carpets stunk quite a bit. Had a view of an air conditioning duct and cigarette butts
- Deane (10/5): The Isa Hotel is my favourite - I have stayed at “The Isa” many times over the last few years. Every visit has been a pleasure. The reception staff are always friendly and helpful. The rooms are always clean and the food is very good. The in house Thai Restaurant is exceptional. A great place to stay every time.
- Renee (10/5): Pleasantly surprised - Pleasantly surprised by the accommodation and surrounding facilities.
- Verified traveler (8/5): - The rooms are good, biscuits and water free on arrival, large TV. There was a mozzy that annoyed me for a great deal of time... Fly spray would be good.
- Verified traveler (10/5): - Staff very helpful.close to town. excellent food from the bistro
- Verified traveler (10/5): Easy, comfortable and friendly staff - Great staff who were very helpful. Location was very convenient
- Verified traveler (4/5): - Location and restaurant were excellent, however the room was unventilated and stuffy. The air conditioning unit did not work and the temperature in the room was unbearable
- Verified traveler (2/5): - Waited over 20 min to get room keys and then another 20 min waiting for staff to find booking. Then miss directed to rooms.
- Verified traveler (6/5): - The carpet needs to replaced and the skylight was dirty. The staff was friendly and the room was clean.
- Verified traveler (10/5): - My partner and I had an awesome time over the Australia day weekend 2019, 3 nights, the food, staff, and services were perfect for our standards and I also showed my gratitude towards the manager on what an excellent weekend we were having.
- Verified traveler (8/5): - cleaners were complaining at 9 am that rooms had not be vacated yet to each other when hubby was walking past. so they are either time poor or rostered incorrectly, to get there job done.
- Verified traveler (10/5): - Excellent hotel very clean and convenient would highly recommend
- Verified traveler (8/5): - Comfortable,clean great meals. Close to everything
- Zac (10/5): - Nice hotel in a good central location to Mount Isa CBD. Excellent check in service with helpful staff. Room very quiet and comfortable. Skylight is blocked out most likely to keep heat out, so no natural light to wake up to early. Ideal room for a tired traveller.
- Garth (6/5): - Overall my stay was ok, the hotel is old and looks it but was relatively comfortable, my only real disappointment was with the hotels Red Earth Thai restaurant, I ordered a Pad Thai and was given something that in no way resembled Pad Thai, tasteless, bland and lacking quite a few ingredients that is normally in the dish- very disappointing and a waste of $17.
- Michele (2/5): - It was ok up until I checked out and got charged twice for my accommodation. Their blasé attitude about their mistake was very disappointing. I won’t be staying there again. Or even taking friends there for a drink.
- Verified traveler (8/5): - Included breakfast was great and room was nice and comfy
- Verified traveler (4/5): - Stayed in Pub section - shower was built for 4' high people, recommend only stay in Red Earth Section.
- Verified traveler (8/5): - Facilities were good but the rooms were a bit dated. The shower was very small.
- Mike (8/5): - I booked the room on the day of travel, taking advantage of a price drop deal offer. The "skylight room" I was allocated was an inside room and had no windows, though I was fine with that. However as Mount Isa was in the midst of a heat wave, when the airconditioning didn't work I went back to reception to ask if something could be done to fix it. The receptionist found another room which was twice the size as the first and had window views onto the street. (One of the upstairs rooms to the left side in the main photo of the Isa Hotel exterior.) The queen sized bed was very comfortable. Tea, coffee (including instant coffee AND a coffee pod machine!) plus biscuits and a 500ml bottle of water were provided. Luckily I bought a large bottle of water from a nearby supermarket as the tap water in Mount Isa has a very distinctive taste and I found it unpalatable even when used to make tea or coffee. I didn't use the dining facilities at the Isa Hotel though clearly they were well patronised which is a good sign. Service recovery with the room change was very good. I would stay at the Isa Hotel again if visiting Mount Isa. The airport shuttle dropped me at the door to reception and pickup the following morning from the same location.
- Dan (4/5): Shame about the no fresh air - No Window in the room, they have a virtual Window. Not acceptable will not stay again. You need to have fresh air enter your room.
- J (6/5): Bad air conditioning - Air conditioner was faulty and making loud noise. It was impossible to sleep with it on so slept in a hot windowless sweat box.
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