Pacific Regis Apartments

Location: 30-40 The Esplanade, Burleigh Heads, Queensland, 4220, Burleigh Heads, AU

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 04:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open during the following times:

• Monday - Friday: 8:30 AM - 5:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Boat tours nearby
• Fitness facilities
• Express check-out
• Free WiFi
• Swimming pool
• Terrace
• Garden
• Express check-in/check-out
• Sauna
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Picnic area
• Elevator
• Fitness facilities
• Surfing/bodyboarding nearby
• Bicycle rentals nearby
• Hiking/biking trails nearby
• Kayaking nearby
• Scooter/moped rentals nearby
• Express check-out
• Smoke-free property
• Tours/ticket assistance
• Free self parking
• Pool sun loungers
• Beach towels
• Boat tours nearby
• Fully fenced
• Outdoor entertainment area
• Children's games
• Swimming nearby
• Surf lessons - nearby
• Well-lit path to entrance

Rooms Available

• Standard Apartment, 2 Bedrooms

  1 Queen Bed and 2 Twin Beds

  1076-sq-foot individually decorated room with a furnished balcony

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 48-inch flat-screen TV, satellite channels, and DVD player

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, a hair dryer, and towels

  Practical - Washer/dryer, free international calls, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Free Local calls
  • Ceiling fan
  • Second bathroom
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Weekly housekeeping provided
  • Separate living room
  • Bedsheets provided
  • Highchair
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Travel crib

• Premium Apartment, 2 Bedrooms

  1 Queen Bed and 2 Twin Beds

  1076-sq-foot individually decorated room with a furnished balcony

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 48-inch flat-screen TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, a hair dryer, and towels

  Practical - Washer/dryer, free international calls, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Free Local calls
  • Ceiling fan
  • Second bathroom
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Weekly housekeeping provided
  • Separate living room
  • Bedsheets provided
  • Highchair
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Travel crib

• Deluxe Apartment, 2 Bedrooms

  1 Queen Bed and 2 Twin Beds

  1076-sq-foot individually decorated room with a furnished balcony

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 48-inch flat-screen TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, a hair dryer, and towels

  Practical - Washer/dryer, free international calls, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Free Local calls
  • Ceiling fan
  • Second bathroom
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Weekly housekeeping provided
  • Separate living room
  • Bedsheets provided
  • Highchair
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Travel crib

Guest Reviews

• Kerri (10/5): - Great unit plenty of room clean great view. Check was easy very nice staff
• Andrew (10/5): - Great hotel with friendly staff and close to everything.
• Ellie (10/5): - We had an amazing weeks stay in a newly renovated apartment, and it was excellent. The apartment was well appointed , and the view was incredible. The location was central to all of the restaurants and main strip. The pools were great for the kids , and we also played pickle ball which was great fun.
• Paul (8/5): - Beach view through Norfolk pine trees to surf beach - beautiful.
• Lauren (10/5): - Great location
• Noel (10/5): - We had a great ocean view. Bed comfortable. Foxtel was good to watch footy. Couches not so comfortable. Staff approachable and friendly. Apartment was nicely furnished. Position to Main Street and beach excellent, lots of dining places close by,
• paul (10/5): week at the gold coast - very comfortable stay. Large apartment and independent living
• Jane (10/5): - Great size apartment. Close to beach, restaurants and shops. Good amenities. Pool, spa, sauna, tennis and pickle ball
• Kane (6/5): - Great location and fantastic amenities, unfortunately multi items in the room didn’t function including the dryer, dishwasher, spa bath and the balcony door did not lock. Cleanliness of the room was also an issue, We found lots of hair around the unit and some of the dishes were not properly cleaned.
• Rebecca (10/5): - Loved the location and views. Basic unrenovated room but made it cosy and comfortable. Nice staff.
• Paula (10/5): - Heated pool/spa
• Sharon L (10/5): - Nice place to stay
• Kayla (8/5): Beach views and beyond! - Location is superb! The apartment was well equipped and spacious with beautiful sea views. Excellent stay!
• Asimina (10/5): - I had an amazing stay at Pacific Regis in Burleigh! The location is unbeatable—just steps from the beach and close to all the great cafes, shops, and amenities. The apartment was spotless, comfortable, and well-equipped, making it feel like a home away from home. The views were absolutely stunning, especially at sunrise and sunset! A special mention to the reception staff, who were incredibly welcoming and helpful throughout my stay. Their friendly service made all the difference. If you're looking for a relaxing and convenient place to stay in Burleigh, I highly recommend Pacific Regis. I'll definitely be back!
• Jaci (10/5): - Stay was good and in a good location. Nice views of the beach and was very quiet at night time. Bathroom’s need a bit of good clean and upkeep But overall was a good stay Would recommend
• Stuart (10/5): - Great location and the pools are amazing
• Cindy Lou (10/5): - Nice convenient location
• Wendy Ann (8/5): - We had a great time here, really perfect property and location for anyone travelling with a small child.
• Alison (10/5): - Accomodation was great. We had a rencently refurbished apartment which was lovely and had a high quality finish. Perfect location to shops and beach. Have no complaints.
• Kate (8/5): - Great staff and great location
• Stephen (10/5): - Loved the location and views
• Kristy (10/5): - We stayed in a lovely renovated room. The views were great and we even saw whales! Having both an indoor and outdoor pool was wonderful for kids especially since we had a couple of rainey days. The property is extremely accessible to the local shops and there’s plenty of dining options. The bus stop is right around the corner and easy to get to the Pacific Fair shopping centre. Unfortunately there was an issue with the elevators during our stay but management were quick to help guests out and fix the issue. Thanks for a lovely stay!
• Peter (8/5): - Great location. Note: Alot of construction going on in immediate area (as at 27/08/2024).
• Julie (8/5): - Room had lovely view. Spent a couple of days walking along beach and enjoying the Sunday market. Good location to walk everywhere.
• Sheryl (6/5): - Noisy during Monday to Saturday with construction happening at both neighbouring hotels. Under the bed was full of dust. The on suite sliding door fell off the rollers. The spa pool was old. Apart from that lovely big room and location
• Maxwell (8/5): - Very close to town Clean and bright Basic and functional Good size apartment Construction next door was not that bad but unfortunately shades the pool. Checkout on a sunday 10am and could leave bags but not past 12pm, so slightly annoying as flight was not until later in the day. If we could have had access to front door for the afternoon that would have made the stay much easier. Overall a good choice and generally a very easy stay.
• Leah (10/5): - The location was fantastic, the beds were comfortable and the ease of communication with the office was helpful.
• Jan (10/5): - The pools and spas were beautiful.
• Joan (6/5): Nice view but very mouldy and dirty bathrooms - The apartment was okay - old style - Kitchen was clean and very well equipped and the view was amazing. Quite large rooms and the bed was comfortable. The bathrooms were very dirty with mould. Ceiling mould, tiles mouldy, shower recess and doors mouldy and gross.
• Jeremy (10/5): - Very nice
• Daniella (8/5): - We had a great stay. The place was so close to everything walking distance to food places and beach. The apartment was clean. We did have cockroaches around but the staff were on to it immediately which was fantastic. It is the season for them. I would stay again. Great place for families.
• Ben (8/5): Family Friendly Hotel - A great location and the facilities were great. The room had been recently renovated and was clean and had heaps of space for a family of 4. The staff were great and helpful. We parked the car and walked everywhere. We will be back again.
• Kamlesh (8/5): - Not impressed with the room that was provided. In photos there were ocean views, as paid top $$ but was given a room right in front of the construction. Only good thing was indoor pool as my family loved it. Not sure if we will return here again, we called the guys couple of days ahead and they said we have ocean view
• Teena (8/5): - Great location, staff were great, pools were great with lots of tables and chairs around. Gym is very small and equipment was rusted- tennis courts looked a little old but still useable. Bedrooms were not air conditioned but kitchen facilies were great.
• Angela (10/5): - I liked the view and quality of fixtures and fittings in the apartment. Easy after-hours check-in, friendly managers and convenient location.
• Mia (2/5): - The apartment owners seem to spend the absolute minimum to make the places look presentable, or just leave it looking like you’ve stepped back into the 70s. You just don’t know what you’re going to get - a lottery.Don’t believe the sales photos!! We’ve had a non-functioning dishwasher in one apartment (the managers knew it was broken before we arrived. A bathroom mirror was balanced against the faucet and ready to tip and smash.Old appliances, broken power switches, tired furniture, a mixture of crockery and useless kitchenware, no steamer, broken toilet seats, dirty grout, raised tiled floors for toe stubbing, unstretched carpet… It’s pot luck if you get a coffee machine. The lounge TVs aren’t smart. Foxtel with limited content. The plumbing is frightful - wobbly faucets, toilets that run on.The hotel building smells musty, is tired and, if you catch an Uber or taxi, they have to park down the street.The dodgy shutters in one of the bedrooms lets in light all night.The sea view apartments heat quickly in the morning as the sun belts through the untinted glass. Air conditioning has to be run 24/7 with fans to push cold to the bedrooms, which are still too warm for sleep. The yelling people, trucks and hoons are super loud. Massive construction site next door. Although pleasant, the people who manage the reception seem “over it”. They will help, if you ask, but you otherwise feel quite invisible.
• Madeline (6/5): - Great location, across from Burleigh beach and near the surf club and other great venues. Amazing views from our apartment on the 15th floor. Construction happening on building next door during the day, on weekdays and Saturdays. We happened to be there on an evening when a storm caused a suburb-wide blackout for about 2hours. The welcome letter and website only had one phone number, for the lobby, which was going to message bank. No after hours numbers. The lifts were all out, and people who weren’t in their apartments couldn’t get to their levels because the doors on the fire stairwell were locked. You couldn’t get your car out of the parking garage because the swipe systems wouldn’t work, so everyone was either stuck in the building or stuck out of it. Our apartment had candles scattered around the place but no matches or fire lighters anywhere so we were in darkness with no food, the black out was from about 6pm-8pm. We really felt there should be an after hours contact to help people get into their apartments (some had young kids stuck at the bottom of the building) and perhaps to help with getting vehicles out, surely there would be manual override systems for the parking garage. Overall it’s the best location, but a few things left to be desired. Bedrooms were hot at night with no aircon except in living room which didn’t reach the bedrooms, and the road outside was too noisy to have windows open. There are fans but when it’s muggy Qld weather, they don’t help.
• Zoe (10/5): - A Breathtaking Ocean View, Exceptional Hospitality Rating: ★★★★★ (5/5) My family and I recently had the pleasure of staying at this remarkable accommodation, and we were absolutely blown away by our experience. From the moment we arrived, it was evident that this place was something special. First and foremost, let's talk about the view. Oh, the view! The apartment overlooked the majestic ocean, offering a panoramic vista that was truly to die for. Waking up to the sight of the sun dancing on the water's surface was nothing short of magical. Whether we were enjoying our morning coffee or simply unwinding after a long day, the breathtaking scenery never failed to captivate us. The management team at this accommodation deserves a special mention. Their exceptional hospitality and attention to detail truly set them apart from any other hosts we have encountered. From the warm welcome upon arrival to their prompt responses to our inquiries, they went above and beyond to ensure our stay was nothing short of perfection. They were knowledgeable, friendly, and always eager to assist with any request or recommendation. Their commitment to providing outstanding service was truly commendable. In terms of location, this accommodation couldn't be more ideal.
• Michael (10/5): - It was everything that I paid for and more
• Alison (10/5): - My family loved the place! We’ll be back!
• Susan (8/5): - Great location opposite beach and close to so many good food places and coffee. Buses convenient. Bbq area at apartment clean and easy to use. Nice indoor pool, and spa and sauna. Outdoor pool also but didnt go in that.
• Debbie (10/5): - great location, facilities, management
• Shuet (8/5): - Everything is good except that it would be very helpful if there’s a dryer in the property. Having to air dry clothes for a few days in order for the clothes to dry can be quite frustrating.
• Julie (8/5): - The property was in the perfect position and the staff were friendly. We stayed 2 nights. The only down size was not having any staples (salt pepper tissues etc) having to pay for an extra toilet roll, no bin in the ensuite and only one dishwashing tablet then you had to purchase if you wanted to use the machine again.
• Sheryle (10/5): - Absolutely perfect location acrross from beach, close to hotels, shops, restaurants, surf clubs, bus stops. Apartment was large and beautifully presented ,clean and everything you needed for a comfortable stay. Being on the 10th floor had the most amazing views. Sraff were friendly and so helpful, very professional and the pools were great. I thourghly recommend Pacific Regis. We will definitely be back.
• matthew (8/5): - very nice stay
• Tegan (10/5): - We loved staying here. It’s the perfect location with great family- friendly facilities.
• anna (10/5): - Great Staff and service, Apartment with excellent views and spacious. Location and amenities excellent. One of the best service apartments in Burleigh Heads. Highly recommended.
• Sandra (8/5): - The view is to die for ❤️
• Katie (10/5): - Awesome managers, great location and magnificent views
• Jane (8/5): - Location great. Views amazing.... construction underway next door which will affect some of the outstanding ocean views. Not that noisy.
• Kristy (10/5): - Great apartment overlooking burleigh beach. Perfect location
• Cristian (10/5): - We really like the property
• Paul (10/5): - Comfortable and great for the family
• Stuart (10/5): - Amazing location and view
• Sharon (10/5): - The managers are lovely, very friendly and will definitely make your stay pleasurable. Pools, gardens and bbq area are all very clean, the temperature of the pools were perfect. The spas were a bonus very relaxing. Walking distance to restaurants and shops, meters from the beach - flagged areas. Great views of the beach from the unit. We enjoyed our 10 day stay and will definitely be back. Thanks Stuart
• Ben (10/5): - Great spot to stay ! Close To everything you need ! Beach cafe an pub basically on your door step !!
• Carole (8/5): - No hairdyer or small shampoo/conditioner
• Verified traveler (6/5): Unfriendly managers - Managers aren’t particularly friendly & they certainly don’t miss you if you have more than 1 vehicle - feels like they are taking advantage of the timed parking out front by charging $20/night. Given the amount of empty car spaces in their basement, you would imagine that they could find an extra spot as not everyone drives to Burleigh Heads - most people fly up from down south. Have never experienced this in Burleigh before & wont again as we definitely won’t stay here again. Unit was ok but tired. Water pipes are very noisy but I guess this is to be expected in such an old building. Cleanliness was ok. Good walkable location but gets noisy on a weekend as very close to the pub.
• Geoffrey (6/5): - They tried downgrading my room from what was advertised And I had to move rooms for the last night.
• Irene (8/5): - .
• Debra (8/5): - I didn’t care about not getting the wine. The location was second to none with great access to the beach.
• Amanda (8/5): - Excellent location
• Angela (8/5): - The unit has a fabulous view and is spacious and clean. It's dated, but we know we paid for the view. The washing machine would not start and we spent about 15 minutes trying to get it going. When we asked for help on the desk, the fellow told us to 'google it' as he had no idea. For the price we'd paid, we thought someone might look into it or call someone who would be able to assist. After googling it and spending another half hour looking for answers online, we gave up. My husband didn't have enough clean clothing as we'd banked on being able to wash. Other than that, the staff were all friendly and we'd still come again.
• Stephen (10/5): Bonzer Burleigh - Not much to complain about here. The place had all the expected facilities and probably a little more than most. Marvelous location so close to the centre of town with all the shops, clubs and pubs nearby within easy walking distance. Across the road from Burleigh Beach so what more could you ask for?
• Melissa (10/5): - Great spot to spend the weekend...great places around to eat, drink and play
• Shane (10/5): - Great Location and easy to get around. All facilities needed to relax and enjoy with the whole family.
• Kelly (6/5): - This property is in a great location, close to shops, restaurants and the beach is right across the road. However, the wifi was terrible and that’s only if you could actually get onto it. The staff were unhelpful with the wifi too. They also didn’t help my daughter retrieve something she left behind in the room and wanted back. They didn’t follow up and really couldn’t care. We did have a great stay but I think that was purely because of where this property is located.
• Linda (8/5): - Unit 1 was noisy at times with people near lift and in indoor pool. No blankets in cupboard.
• Verified traveler (4/5): - Unfortunately, the recent renovations were poorly done and incomplete, level of cleanliness was poor, various damage evident to walls and fittings, and overall presentation certainly didn't fit the price point. Location is excellent, however ocean views include the side of the building - so direct ocean views are not guaranteed. The photos provided for the various room types are well staged and therefore misleading. Would not stay again.
• Verified traveler (10/5): - Location location... with the best morning views you could ask for as step straight out front for your morning runs or walks and good coffee 50m away.. Great friendly and helpful staff.. Very clean rooms and facilities..small gym(no weights,cardio only) Both pools very well kept..highly recommend this property
• Verified traveler (8/5): - Loved the furniture. Just a bit short on privacy when you open curtains
• Verified traveler (10/5): - Very friendly and helpful,made sure we didn’t wait around too long to check in.will go back
• Lisa (10/5): - The pools were amazing, the views also amazing. The location, you guessed... Amazing
• Stephen (4/5): Great location but tired building, stay away. - Fantastic location, right near the main beach and dining district. Thats where the positives end. The room was dirty and very tired. Paint was peeling and cracked everywhere. The bed was terribly uncomfortable and the pillow as thin as cardboard. Bathrooms had mould, both in our apartment and the common areas. The sauna was only available between 4pm and 9pm. The foxtel and wifi did not work most of the time, and when the wifi was working it was very slow. Overall it was a very disappointing stay, especially when there are so many fantastic locations within 100m for the same price in significantly better condition.
• Matt (10/5): - Unit was clean and tidy. Great position witb amazing views up to Surfers Paradise. Pool was good and indoor pool warm.
• Troy (6/5): - Great stay. Great location. Great service from staff. Hotels.com neglected to tell me that the hotel is under renovations. This was disappointing.
• Verified traveler (8/5): - The location was excellent, as was the view to the sea. The apartment was light and airy, fresh, contemporary, well furnished and supplied with everything needed for a relaxing seaside holiday. The building itself was a little tired. Unfortunately the heating for the indoor pool and spa pools, which were features we were most looking forward to, wasn't working so we felt disappointed by the facilities. Management was trying to get it fixed, and communicated with notices in the lifts, however it turned out that the whole system needed replacing and it couldn't be done until the new year. Otherwise everything worked as expected.
• Seamus (10/5): - Great view and breeze ams close to everything. The unit was a little run down though with a few issues to attend to during our stay
• Verified traveler (10/5): Perfect location - Fantastic location.spectacular views. The resort staff were friendly helpful and very accommodating. My beautiful clean newly decorated appartment was too nice to leave. We spent all holiday on the balcony with views of Burleigh Beach, Surfers paradise and beautiful sunsets. The room had plantation shutters that let in the dawn at 4am and blocked half the view when we were inside- shame.
• Somebody (8/5): - ........................................................
• Verified traveler (2/5): - The property had renovations happening in one of units, drilling and banging the entire time we were there, you couldn't even sit in the room. There was no notice that this would be happening when we booked, we wouldn't have stayed there! Every guest we spoke to had complained. The manger was rude, dishonest and tried to play the victim card. The most unprofessional manager we have ever come across.
• Verified traveler (8/5): - Close to the beach and great to watch the sun rise from the Balcony
• Pawel (8/5): A Gold Coast holiday - The hotel is in a great place close to public transport.shops, eatery's and just across the road from the beach. We were a little disappointed as the indoor heated pool was closed for maintenance and when it was finally opened the water was a little bit on the cold side. We have stayed at Pacific Regis apartments before and will probable stay there again.
• Verified traveler (6/5): - Advertised a heated outdoor pool which was the main reason for booking in August. Outdoor pool was not heated so I’m left feeling cheated.
• Verified traveler (10/5): - Our apartment was very comfortable with a homey feel. Staff were very helpful and friendly. Liked everything. Just one thing no bed side lamps in main bedroom.
• Verified traveler (8/5): - Not prepared for colder weather as in blankets and not enough pillows
• Jane (8/5): - Bed in apartment 29 was extremely hard and uncomfortable, location EXCELLENT, front office staff lovely and very helpful.
• Verified traveler (10/5): - Apartment was very nice and very central to everything
• Verified traveler (6/5): - Pros -Location. Staff. Very good facilities. Cons -Room needs a renovation. Sliding doors would not lock. Carpet badly stained. Problems with toilet. No air conditioning
• Verified traveler (10/5): - Location, reception folks super helpful. Met people staying at property and they were very welcoming, helpful and friendly
• James (6/5): Noisy construction site! - Positives: - location, building security, good wifi, well maintained clean swimming pools/hot tub/bbq areas Negatives: - Construction site - renovations underway, very loud and reverberating drilling and hammering all day from just after 7am to 5pm. No mention of this on booking site or on apartments own website. Notices on site show this is ongoing until at least June 2019. Room cleanliness - Apartment 5 had filthy windows and balcony area, clearly not been properly cleaned in months. Clean towels and sheets but detritus on balcony area made us question the cleanliness of the whole room. Check in - experience terrible for ourselves and our friends, rudest welcome we've experienced in 9 years of travelling to Australia. Three times we heard 'if you'd booked directly instead of through hotels.com you would know' Aircon - our apartment had aircon in living room only, bedrooms like an oven. Some apartments had no aircon at all. I
• Verified traveler (8/5): - The location was perfect, just far enough away from the shops but only a short walk to everything.
• Verified traveler (6/5): - The location is good. Overall the room was good with decent facilities. A couple of small things that were negative were the height of the door into the car parking being only 1.9 metres so watch out if you have a 4wd with racks or a board or luggage on top. The other thing was - toilet paper.....you will have to supply your own because the limited paper supplied was very poor quality and once it runs out you have to supply your own. We have never experienced this in years of travelling. The lifts were fast and excellent. Pool was great. Spas were hot and worked well. Air con in the 2 bed apartment was in the lounge area...nothing for the bedrooms.....but there were fans in bedrooms so a combination of both was just ok.
• Verified traveler (10/5): - Liked the availability of cafes, shops etc and most of all the beach. Staff are so very helpful. Room was clean and well equipped and given that we were 6 in the room - there was plenty of room for all of us. Would highly recommend Pacific Regis to anyone.
• Verified traveler (8/5): - A great location great views a shame about the smokers ignoring the regulations in the rooms around us considering It being clearly noted and we were on the top floor
• Bella (2/5): - Only positive was the location, it is old, needs to be demolished
• F (6/5): - great location great location great location great location
• Verified traveler (10/5): - Perfect location, awesome facilities and great staff. What more could you ask for? Would definitely recommend to family and friends.
• Verified traveler (6/5): - Very nice school holiday week getaway. Rooms a little smaller than expected. Room had not been properly cleaned in months. So much food / dirt / sand between the sofa seats! Booked for 3 children and two adults. Only had 2 kids beds for first night - had to ask for an extra even though it had been booked and paid for

Photos