Hervey Bay Resort

Name: Hervey Bay Resort
Address: 249 The Esplanade, Pialba, Queensland, 4655, Pialba, AU

Location: 249 The Esplanade, Pialba, Queensland, 4655, Pialba, AU

Star Rating: 3 Stars

Property Type: Motels

About this Property

Outdoor Pool and Complimentary Wi-Fi
Immerse yourself in relaxation by taking a dip in the outdoor pool or stay connected with complimentary wireless internet access.

Bar/Lounge and Room Service
Enjoy your favorite drink at the bar/lounge and take advantage of room service during limited hours for a delightful dining experience.

Convenient Amenities and Nearby Attractions
Benefit from amenities like dry cleaning services, laundry facilities, and free self-parking. Explore nearby attractions such as WetSide Water Education Park and Esplanade just minutes away.

Plan your stay at Hervey Bay Resort for a perfect blend of comfort and convenience.

Important Information

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Amenities & Facilities

Free WiFi
Wheelchair accessible
Elevator
Golfing nearby
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Free self parking

Rooms Available

Standard Twin Room

1 Queen Bed OR 1 Twin Bed
Overlooking the ocean

Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Comfort - Air conditioning
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Ceiling fan
- Bedsheets provided
- No housekeeping
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Room, 1 Queen Bed

1 Queen Bed
Overlooking the ocean

Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Comfort - Air conditioning
Need to Know - No housekeeping, toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Ceiling fan
- Bedsheets provided
- No housekeeping
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Queen & Single Room - Non Serviced

1 Queen Bed and 1 Twin Bed
Entertainment - LCD television
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Need to Know - No housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Ceiling fan
- Bedsheets provided
- No housekeeping
Standard Room, Non Smoking (Serviced Standard Room)

1 Queen Bed and 1 Twin Bed
Entertainment - LCD television
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer
Comfort - Air conditioning
Need to Know - No housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Ceiling fan
- Bedsheets provided
- No housekeeping
Standard Room, Non Smoking (Eco Room - Non Serviced)

1 Queen Bed
Entertainment - LCD television
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Need to Know - No housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Ceiling fan
- Bedsheets provided
- No housekeeping
Standard Room

1 Queen Bed
Entertainment - LCD television
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning
Need to Know - No housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Room service (limited hours)
- Ceiling fan
- Bedsheets provided
- No housekeeping

Guest Reviews

Verified traveler (2/5): - Filthy, all cutlery in the grubby draw was FILTHY. Unwashed. The room smelt like mould. Never again
L (2/5): - Unit was old and disgusting. Bed spreads need throwing out and place needs a paint and some money spent updating it a bit. No microwave to heat food.. Place really needs demolishing its that run down.
Verified traveler (6/5): - Very comfy for the price. Place was once no1 now a little run down but acceptable. Staff courteous and helpful. You have full hotel facilities here. Excellent views across the Bay. Close to the city centre. Yes will stay again.
Verified traveler (6/5): - Room needs to be painted bed covers need to be thrown out
Verified traveler (2/5): - You had me booked in a Month after i wanted it and they would not accept that i had already paid and had to pay again so a refund would be nice
Verified traveler (6/5): - Place needs some work/ maintenance Showing its age badly
Verified traveler (8/5): - had an excellent meal in onsite restaurant and happy hour in the bar was a bonus
Verified traveler (6/5): - Has what you need but definitely needs upgrading, woke with very sore back. Clean and tidy, staff lovely but more tlc needed
Verified traveler (6/5): - Management did their job efficiently. Nice, friendly people.
Verified traveler (6/5): - Old and outdated! Needs to be demolished and start again!
Verified traveler (10/5): - Close to ocean, swimming pool, quiet, great bistro, very friendly staff who make you feel at home, very cheap rate. Thumbs up, happy,will stay again. Slept very well.
Verified traveler (8/5): - We loved the location of this hotel! 5minute walk to the Wetside Waterpark was a big draw card for my young daughter and I. We also loved shell collecting walks on the beach across the road - and it is a handy 10minute walk to the RSL which we went to a birthday party on the Saturday night. All of the staff we came into contact with were friendly and welcoming. The food is nice at the bistro next door and seems popular on the weekly special nights with the locals too. My daughter hasn’t stopped talking about how much fun she had on all the amazing playgrounds around the Bay and it was just so nice to be able to come back and relax in the afternoons at a clean and comfortable place - my daughter even braved a quick chilly dip in the hotel pool a couple of times. We will definitely be back to stay again and even our friends that live in the Bay whom we were visiting, said they now know where they’ll be recommending to people to stay also :)
Verified traveler (6/5): - Good price Pillows were old and floppy - had to go and buy our own
Verified traveler (10/5): - Friendly and prompt service. Value for money. Will be using again.
Maree (6/5): Glam camping - Great ocean views. Across the road from Water Park and Cafe that does a Hot Breakfast. OnSite Bistro with good Food for Lunch and Dinner
Jono (4/5): - Very run down in need of a good makeover. Very basic rooms cracks in the walls and paint peeling off. Aircon was dirty and smelt like dead ants.
Verified traveler (8/5): - the only thing I can say is big didn't get quality Wi-Fi so we couldn't watch any movies which was a little bit sad they just need to get a booster on that Wi-Fi and it's perfect place great price what you get your price is great
Verified traveler (4/5): - The bed was so uncomfortable and so were the pillows. There was a duvet on the bed but no blanket or doona (and it is winter) so it was cold. The rooms were very tired and quite dirty. I saw a staff member on check in and that was easy and quick and they have food and a pool, and the location is good.
Maria (8/5): I’d give it a miss next time - Management and staff were very friendly. Food was excellent. Room was clean but so old and needed a revamp. Rooms not serviced every day but if we wanted servicing like new towels or coffee and milk top up we would have to pay ridiculous prices.
Verified traveler (10/5): - Clean and comfy and necessities provided. Lovely bay views
Verified traveler (6/5): - The pub is attached the hotel was 10 out of 10... the view was nice from out room. The location was fantastic. Overall it was a good stay. The hotel does need a a upgrade to a more modern look to make it feel more clean. Would stay there again.
P (2/5): - No one was there for my wife and I to check in and no one would answer phone. Ended up sleeping on side of the road
Overnighter (6/5): - It is a bit run down but priced accordingly. The building is tired.
Verified traveler (10/5): - The room was clean and spacious. Only problem was at first until the air conditioner started circulating was stuffy and could smell the cleaning products. Perfect location to meet our needs, and we had a good pub meal at reasonable prices to finish our day.
Verified traveler (10/5): - could of have a microwave in the room but apart from that all was good
Verified traveler (8/5): - Rooms are a little old and outdated but still good for price
Verified traveler (8/5): - I didn't like the shower. I think it's dangerous to step over a bath into a shower and particularly dodgy when you have a serious bad back like I do because there us nothing to hold onto to step into the bath and you don't feel very secure doing that. Luckily I have an understanding husband who helps me in and out of these situations
Verified traveler (4/5): - Customer service is awesome, very tired facility great location
Verified traveler (8/5): - Lovely view. Clean and comfortable. Older style resort
Verified traveler (4/5): - No one at reception when arriving .3 pm, Room stunk of mould. Shower wouldn’t work.Needs updating badly. Won’t be staying there again.
Verified traveler (4/5): - I have never been to a hotel that charges guests 7.00 for a roll of toilet paper.
Verified traveler (8/5): - We have stayed here on a number of times. Staff very friendly clean room all good. The building could do with some work carpet on steps poor trip hazzard door lock needed attention
Verified traveler (6/5): - Great location. Easy access to the esplanade and city
Verified traveler (4/5): - The hotel is old and needs a lot of up keep. Bed was supposed to be a queen but it was a double. Beds as we could not sleep together were not comfortable and you could here the other the other people and TV’s in the other rooms. Would not recommend this hotel at all.
Verified traveler (6/5): - Value for money for an overnight stay. Great location with nice beach views and easy access to cafes on the esplanade
Disappointed (4/5): - Bed was the worst ever encountered. Water noise from other rooms was disturbing. Toilet didn't flush properly. Wifi meant to be available but not usable. First time I've seen notices warning of additional charges if we used the extra bed in the room. Pool was passable. In summary, very over-priced for age and quality of amenities.
Verified traveler (2/5): - Location was perfect for us. The room was very old but clean and tidy with very few facilities. The noise factor from next door toilets and shower was extreme along with the air conditioner noise. Would be good if the street number (249) could be shown out front as there is a different name on the motel etc.
Jack (6/5): - Very tired and outdated. We were only given 3 pillows for our stay. When we requested an extra pillow, we were told we couldn’t have any more. Bed looked as if it would be close to ten years old, very worn and with a torn base. Hair was clogging up the bathroom basin. Not a pleasant stay. Shower head sprayed everywhere but into the bath.
Verified traveler (4/5): - Close to beach Sadly needs a lot of work and up grade Pricing reasonable. Rooms clean Beds reasonable Motel works on a shoe string budget
Verified traveler (8/5): - Hotel a bit run down, but location excellent. Ok for two nights.
Verified traveler (8/5): - Hotel is in need of a facelift but didn’t worry us, it was clean and comfortable and for the price we were very happy.
G (2/5): - I booked this Hotel as a stop over during a 10 hr drive. As a female travelling alone, I felt unsafe to stay and opted to leave and finish my drive that night instead. The man at reception mentioned something about the doors not locking automatically and gave me directions about how to lock it by pressing the button. However the button would not click in when I tried it. Trying the door from the outside, it did appear to lock automatically so I was confused by his statement and directions about how to lock it and in the end I didn't feel I could be positive I had locked it properly. The room opened out directly into a carpark where various older male pub patrons saw me come and go and would ask me about where I was going when I would leave the room. The door also only had the one (questionable) lock, no chain latch and no peephole so if anyone did knock I'd have felt quite unsafe to answer as I would have had to fully open the door to see who it was. I didnt even ask for a refund I just made the decision to leave as I knew I wouldn't be able to sleep anyway. All in all I would say this hotel was adequate if you are staying with others but if you are alone and security and privacy is a concern I would not recommend it as I felt quite uneasy.
June (8/5): - Nice clean hotel close to the beach. Cheap meals available at the bar and bistro. Shops clise by.
Richard (8/5): Low cost great place great value - Amazing trip hotel ok the staff are brilliant
Sharon (6/5): Great Position But In Need of Revamp - Motel is old and outdated. A major revamp and renovation would be wonderful, given the superb location. Beds are terrible. Service was excellent. Staff were friendly and helpful. Bistro served tasty food at a very reasonable price. We would stay again largely due to the price.
Verified traveler (6/5): - Hotel getting tired. Needs a tidy up to bring it up to a good standard
Carmel (2/5): - Mirror dirty, no grabrails in shower bath, shower curtain very grubby. Only nimimum og tea and coffer. Hiwever the bed was ckean and comfortable. Whole facility needs to be overhauled. Sign on single bed saying If you haven't paid for this bed extra charges . Mu husband has a sleep machine and this requires one of us to use separate beds.
Verified traveler (6/5): Onwayhome - Hotel needs a refurb but was still clean and comfortable. Enjoyed the view. Still value for money though.
Di (8/5): A quick stay - We had dinner in the bistro. Kylie was very friendly and the meal was cooked to perfection and was good value for money Easy to find and a good place to stay if you only have a few days in Hervey Bay
Verified traveler (4/5): Nice and close to beach but needs a reno - Nice and close to beach, but carpet on stairs, hallway and in room was v v old and uncomfortable. New carpet, or tiled/wooden floors would completely change the experience
Verified traveler (6/5): - Bed really needs changing soft as. Air-con would not run in heat mode. Please note: I am a croporate travaller and give positive feedback and give negivate as required. My stay overall wasn't that great.
Park (4/5): Motell upgrade - Sorry but this motel needs a serious upgrade and whilst the room was clean the bathroom is old and tired, carpet on the external stairs has holes in it. I have stayed here several times over the last ten years but now it badly needs upgrading.
Verified traveler (6/5): value for money - Value for money at the price. Conveniently located for us opposite the caravan park where our friends were staying and walking distance to the shopping areas and RSL Club. Hotel meals were very good and reasonably priced. Wi-Fi access did not extend to our room / was available in building foyer.
Verified traveler (4/5): - Reception was closed all the time, the room was outdated and needs at least a good paint. Very old aircon which had no remote control and didn’t cool the room. Fan was noisy. Glasses were very dirty. Outside chairs wer ver old plastic pool chairs. Bed was very uncomfortable. Bathroom was very small.
Verified traveler (6/5): - You pay for what you get, swimming pool needs a good clean and room could be decorated a little better. We were there for 2 nights and the tea & coffee weren't refilled and if we wanted the room cleaned it was an extra charge. The view from the window was terrific looking out at the ocean and the beach was very close by.
Verified traveler (2/5): Need a lot of work - Let’s start with tv and all stations did not work, 70 year old carpet that made the room stink of 70 years of weare and tare not a happy or enjoyable representation of any hospitality customer service. Shower head that was so built up with grime and calcium it only had a steam of water on the outer holes of showe head. Meals and food where well value for price.
Verified traveler (6/5): - The whole place could do with a coat of paint, it's ok, not great. Clean and comfortable
Kat (8/5): Convenient - Great stay for price. Clean, comfortable, with friendly staff. Pool, bar, beach. Ticked all our boxes
David (6/5): A bit dated - It was ok the whole place is in dire need of maintenance it was clean good view good parking
Verified traveler (6/5): - Close to the beach and water park for children. Walking distance to the shops. Having the restaurant there was excellent. The pool was clean and inviting.
james (10/5): Movie visit - Stayed for one night so we could go to the movies the following day in Hervey Bay and found the room good meals excellent and staff brilliant
Verified traveler (8/5): - Good location, had a room with a nice view. Easy to access. Value for money.
Coco (2/5): Position is the only thing going for this hotel - We were very disappointed with our experience here. The whole place needs a massive reno from reception through to rooms including bed linen. The bed was dippy, the carpet was thread bare in places. The old air conditioner struggled through the hot night due to gaps around the doors and the ceiling fan sounded like a helicopter hovering over our bed all night. The ceiling out near the ancient old lift was water damaged with large patches of mould everywhere. I could go on but what's the point........ we arrived on a Sunday with very early check out on Monday so there were no staff around to discuss our massive disappointments with.
Katrina (8/5): - Just a bit old but very clean. Good staff and convenient.
karen (8/5): Close to all shopping and water park beach walks - Nice stay close to my needs for overnight rooms were clean , the staff were helpful Handy location , was value for money
helen (8/5): Close to everything - The tv channels didn’t work very well, I had trouble with the shower, but overall it was good for our needs
Kerryn (4/5): Not worth it - Got greeted with a closed office desk with a sign to pick up a phone, it rang told them my name response was I will be there when I can. Rooms really need to be upgraded especially the bathroom. If you don't watch where the tap to switch from shower over to bath is you can burn yourself not good.
Verified traveler (4/5): - Tired and smelly room. Good location. Nothing else.
Rick (10/5): Dated but good - Comfy, $100 bond on rooms ????.Effort for able bodied people to get from motel to bistro.Slip and trip and fall hazards. Take care.
Simon (10/5): will stay here again - perfect location opposite beach,also good pool to cool off, walking distance to RSL and shops,and then back to bar/tab on site for a good night with the locals, play pool and listen to juke box,restaurant serves great meals at a good price,for a cheap weekend away bloody awesome/manager is a good bloke
J (8/5): Close to water and perfect location from town - Excellent location. Restaurant and pub great prices
vic (6/5): Good views close to shops - The view from the apartment was lovely looking out to sea. Could have been a 5 star room if refurbished needs some work room was thread bare. However the price was good for what it was as was the hotel bistro, good food, so i can't complain.
B (2/5): NEVER EVER AGAIN. GO ELSEWHERE - Check in was dramas Elevator broken so had to manage stairs Lights flickered Tv switched on and off as it pleased Hair dryer shocked my friend NO hot water Bathroom/toilet was dirty Was offered no compensation/refunds
Roy (4/5): Good location. Old and spartan - Basically somewhere to stay while wife in hospital. No tax invoice nor receipt available except by contacting wotif. Only 2 thin pillows for 2 people. No cutlery, toaster, plates or bowls. No clock. No radio.
sal (2/5): Close to the beach......?? - Old is good but neglected is bad. Needs management to manage.
Verified traveler (6/5): Hotel with beach view - Very disappointing the staff that checked us in is not very customer friendly had trouble finding our booking and couldn't wait to get back to the bar.
kel (8/5): Great view, close to beach, very spacious rooms - Great view, close to beach,very spacious rooms, have everything you need even though not the newest hotel on the block.
Stan (8/5): Well placed - Room was comfortable clean tidy lovely view close to beach handy to hotel for meals and relaxing drink and fair price for what is available
Mal (6/5): - I have stayed here twice now.. Its not the best on offer in the Bay, but its clean, comfortable, and too me , not too pricey, its close to the beach and my family lived nearby..
Verified traveler (8/5): I booked wrong night but they honored it. - Room is what you pay for. Pretty outdated but bed ok, clean sheets, quiet location. Budget but fine . Has what you want, bed, nice lounge, tea and coffee, hot shower.
Maurie (2/5): - I cannot believe that this place can be rated RESORT ??????? The bottom of the cabinets were all falling to pieces, the bottom of fridge door was rusty and even the toilet roll holder was all rusty. I have stayed in 3 star accommodation through Europe and Asia and they were palaces compared to this dump.
Ian (4/5): Budget accommodation close to beach. - Good value in great location, undercover parking, but very dated. No reception staff were on hand.
court (6/5): Beautiful view, but being a house keeper - My self I found with the hotel being a old hotel a few more detail touched would be perfect like rolling the towels on bed, roll the face washers into a roll that looks like a envelope folding the toilet roll into a triangle just little things like that are great detail touches for a old hotel, and windows where quite dirty so unfortunately we didn't get to enjoy the view much
honest (2/5): Hervey bay hotel - Not the cleanest hotel..the carpet are discoloured and stained.the paint on the walls is in poor condition.. The kettle supplied must of been made in the 70's and the plastic is crumbling and powercord has exposed wires...the hairdryer smokes when you turn it on..the guy who I assume is running the place is rude to customers and other staff..while I was ordering a drink he was yelling at the poor girl serving me I didn't say anything because I thought if I did I would end up getting kicked out from the guy with the bad attitude...it was $80 for the night..very cheap..but still not really worth $80.. Half star
Verified traveler (4/5): - Not worth the money. Hadnt been cleaned properly especially the toilet.
Glenn (4/5): There's a reason it's cheap - Never again
tezza (10/5): great location - just a nice place to stay great location great view
Jenny (8/5): With views to the water, It cant get any better - Looking out over the water from the room, fish and chips on the beach whilst watching the sunset. How does it get any better than this?
Shane (2/5): Avoid this Motel - Was with my Elderly Mother here for 8 Nights only because there was nothing else available, and this was an emergency. No clean towels or room cleaning all this time after repeated requests. Reaction from the staff was a could'nt care less attitude. Totally unsatisfactory! Dated, poorly maintained not like the photo's portrayed it to be.
Jacquie (6/5): - The reception was never open for the entire stay, Attendant very unhelpful and unfriendly. Made us feel like an inconvenience.
Margaret (8/5): close to everything, very convenient, - basic motel, clean & comfortable at a good price, easy walk to town facilities
Wayne (8/5): Good and clean hotel. - I arrived late but it was no hassle for the staff.
L & R (2/5): would not use this hotel again. - The room was not clean and carpet was torn,( trip hazard ) the bed had a large hole in the base of mattress. payed for a serviced standard room. Did not receive this service.
Verified traveler (8/5): good value for money - I cannot comment on meals or facilities as I did not have any. My time was spent with a sick friend - only slept there.
george (10/5): On a visit to Fraser Island. - We have stayed at this hotel many times and it has always been clean, comfortable and convenient. The beds and pillows are very comfortable ensuring a pleasant nights sleep and the covered parking helps protect the car from the weather. The easy access to the main hotel building for meals is a big plus.
Rick (8/5): Close to venue we were attending - The building is aged however rooms were clean and spacious. The staff were all very friendly and the meals were outstanding and very reasonably priced. We were made to feel welcome and extended our stay for an extra night.
mal (6/5): Room with a view - First off, we were given the wrong room. But it was sorted very quickly.. Beds were comfortable, nice view.. Had dinner at the Hotel, everyone, was quiet pleased with there well priced meals, and the food was delicious..
Verified traveler (2/5): Surprisingly Bad Hotel - This Hotel was was recommended by a friend as a nice place. Absolute opposite end of the scale. I stayed for 2 nights and paid for a Serviced Room which was not serviced at all. The light in the Bathroom didn't work. The light in the kitchenette didn't work. After arriving at Reception to check in and waiting for a few minutes, I rang them, somebody arrived 15 minutes later to book me in. I never saw another staff member of any type for the next 2 days. The room door was open to general public access but had a simple internal door lock only, poor security. This Hotel is extremely run down from what I saw!
Royco (4/5): Cheap accomodation option overlooking the beachfro - Location is great. Hotel needs an upgrade but the price probably reflects this. Hotel room was clean but the smell of disinfectant is overpowering. Comfortable.
lynn (6/5): shower not good for older people. - I found the shower not suitable for people unstable on their feet. Was hard to get in and out . Room was very clean.