The Penthouses Apartments

Location: 20 Old Burleigh Road, Surfers Paradise, Gold Coast, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Table tennis
• Non-smoking throughout
• Wheelchair accessible
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Thermometers for guests provided by property
• Television in common areas
• Billiards or pool table
• Free wired internet
• Tennis lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Games
• Private picnics
• Japanese garden
• Garage
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Three-Bedroom Apartment with Ocean View

  Apartment features 2 balconies, 2 bathrooms and ocean views. Please note this apartment will not be serviced for the duration of your stay. Guests are required to clean the apartment according to the property guidelines, before departure

  Max Occupancy: 8 (8 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Two-Bedroom Apartment with Ocean View

  This spacious apartment consists of 2 living rooms, 2 separate bedrooms and 2 bathrooms with a bath. The apartment provides a dressing room. The unit offers 4 beds.

  Max Occupancy: 6 (5 Adults)

  • Private bathroom
  • Dressing room
  • Cots
  • Lockers

• Two-Bedroom Apartment with Ocean View

  Features 2 balconies, 2 bathrooms and ocean views. Please note this apartment will not be serviced for the duration of your stay. Guests are required to clean the apartment before departure, according to the property guidelines.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Three-Bedroom Apartment

  This apartment has a balcony, toaster and kitchenware.

  Max Occupancy: 8 (8 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Family Apartment, 3 Bedrooms, Kitchen, Beachfront (2 Nights)

  1 Queen Bed and 4 Twin Beds

  1830-sq-foot individually furnished room, balcony with ocean views

  
  

  Layout - 3 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV, digital channels, and DVD player

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, a hair dryer, and towels

  Practical - Washer/dryer, desk, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 8 (8 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Ceiling fan
  • Second bathroom
  • In-room childcare (surcharge)
  • Free WiFi
  • Weekly housekeeping provided
  • Rice cooker
  • Bedsheets provided

• Apartment with Sea View

  The hot tub is a top feature of this apartment. Boasting a private entrance, this spacious apartment also comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with sea views, this apartment also features a washing machine and a flat-screen TV. The unit has 5 beds.

  Max Occupancy: 8 (6 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Shared toilet
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Brett (4/5): - Pool and bbq area Dirty . Old , lounges and pillows disgusting dirty , reception staff rude , very money hungry
• Shiloh (8/5): Was really happy with the apartment size, and location - Location was perfect, beautiful views, close to shops and beach The washing machine needed cleaning and the dryer kept stopping so needed to keep checking on it to turn it back on
• FILIKITONGA (10/5): - Everything was great 👍 Nothing at all
• Margaretha (10/5): We had a great time despite the weather and we woukd book this same apartment again. - The best things about this apartment is its location right on the beach, being close enough to the heart of Broadbeach as well as being very spacious. We were a party of five adults and were there for three nights. A few more rubbish bags would have been good and also some basic supplies like pepper and salt, even if it’s just sachets, would have been good.
• Ken (9/5): -
• Jed (10/5): -
• Parker (6/5): -
• Jackson (10/5): Perfect place for family or group stay! Couldn’t recommend higher! Will definitely be back - Perfect location right on the beach and close to everything! Nothing
• Soleir (10/5): -
• chris (8/5): - The location was good The spa pool was cold at night on more than one occasion the main pool was warmer
• Aaron (10/5): - Everything If it had a gym its would be the best in town
• Nathan (8/5): -
• Miles (2/5): -
• Graeme (10/5): -
• raymond (9/5): great place and location for me and - exellent facilities
• cheruto (10/5): - The view, staffs,the bedrooms Nothing really
• Andrew (7/5): -
• vikey (1/5): Not hygienic and very poor cleaning - Only beach view Infrastructure inside room .. old furniture.. old windows.. windows even doesn’t close . Beds are very bad.. mattress are so old .
• Leslie (10/5): Spot on - Location amount of rooms. Plenty of space and very clean Nothing
• kareen (9/5): Agréable j’y retournerai - La vue sur la plage magnifique Appartement spacieux L’état du mobilier de douche abîmé et vieux
• Theresa (5/5): Great location. Tired building and facilities with some concerning tenants. - The location was great with easy access to the beach and walking path. The people on the bottom floor room near the gate exit smelt like marijuana. No knives in the room for cooking or eating. No plug for the bathtub. Mould in the shower. Deck glass was filthy. Kitchen crockery was just a jumble sale. Pool was closed for most of Saturday or only main day to swim.
• Judy (8/5): Overal the stay was comfortable and great location. - Access to the beach. Had to move coach to look for missing property. It was quite disgusting due to a build up of pervious users grime. It appeared it hasn’t been cleaned for quite sometime.
• Brian (10/5): Lovely apartment. Great views - Location was fabulous. Apartment was awesome. Very clean. Staff were great Nothing
• Michelle (5/5): Great space, really dated. Needs a refresh. - Was really big apartment Dated, not styled, old interior, they have not invested in the furnishings, kitchen necessities , everything was old and dated. Does not correlate with price paid.
• Shane (8/5): - The view was great, the location was good Pool area nice The whole place really needs some work, the room was nice but alot of things need fixing and the whole room needs a great clean, we found a pair of men's underpants under the lounge chair, rubbish and alot of bottle tops, the main bathroom vanity basin isnt secure, toilet seat broken and doesn't flush properly. WiFi on and off, TV in main bedroom didnt work, tv in main living area not the best antenna leaning up against the wall. The floor was very dusty when we entered the room which we cleaned when we got in Booked ground floor ended up on 12 floor Its a nice place but need some work, would I stay again most probably not
• Rachel (7/5): - Great location right on the beach, easy access to public transport, layout and size of the accommodation was fantastic We identified a number of issues with the quality of the apartment we stayed in. Specifically: - tv remote didnt work. - bottom dishwasher didn’t work. - interior decor and walls were fairly worn out. - air con was very weak in all areas of the apartment with the exception of one bed room. - lift was out of service for part of our stay
• Sharon (10/5): Perfect - Location was perfect. Listening to the sound of the waves all day was wonderfulness
• Carley (7/5): -
• Daniel (10/5): To be honest when we arrived I was quite amazed at the views and just how nice it was - Location was fantastic, pool was great! View also fantastic. Comfortable apartment which had been renovated and modernised at some point. I’ll be back next year! Can’t really complain.
• Ceselli (8/5): - Very nice place, definitely would return. Local to everything. Painting tape on handles .. clearly renovating. Dust catcher full and over flowing in dryer, orange mould in main bathroom not cleaned.
• vicky (7/5): -
• Dalton (7/5): - WiFi inoperable in apartment
• Meryl (9/5): -
• Patricia (10/5): Fantastic holiday - Such a lovely 3bedroom apartment and the views are spectacular. Extra guests welcomed and fold out beds provided when they came to go to a show. Straight out the door onto the beach and all the comforts of home, what more could you ask for. Location and generous size of the apartment. The manager was always ready to help with anything you needed.
• Candice (10/5): -
• Johnstone (10/5): - Lovely hosts, very helpful, spotlessly clean older style apartment which has been recently renovated. Perfect beach location with gorgeous views. Nothing.
• P (10/5): -
• Janet (8/5): Very good! - Location was excellent! The main bedroom didn’t have a door to the bathroom! Couldn’t operate the dryer! Very
• Jacob (10/5): -
• Nicki (2/5): This place is unhygienic and should actually be closed to the public until it passes some kind of health check. - The location was great It was filthy! Hairs in our beds, blood on the towel, cockroaches, everything was dusty, windows were putrid. Furniture looked like it came from the local tip. Lamps on bedside tables but no PowerPoints to plug them in to, air conditioners did not work. Very dated and just so dirty.
• Eray (6/5): - Vu, paysage Propreté
• Gaymer (10/5): - Beautiful location
• McGrory (10/5): - Everything Everything
• Min (10/5): -
• Freya (10/5): -
• James (6/5): Penthouses apartments - Location was good This was for ground floor apartment. Dont know about others. Really scruffy, holes in walls, dirty, duvet didn't fit bed, no lamps in bedrooms, main lights flickered non stop, oven was full of crumbs, poorly equipped kitchen, shower head falling off wall, some lights didn't work. If had seen it prior I wouldn't have booked.
• Paz (9/5): We enjoyed our stay, and we were a bit disappionted we only booked 2 nights. - It is right on the beach. It was inviting, the lounge room has the view of the ocean same with the masters bedroom.
• Moses (10/5): - Everything view clean and good spot central to everything No complaints here
• Maria (8/5): -
• sheree (9/5): -
• hayley (10/5): -
• Krishna (6/5): -
• Pahoua (10/5): -
• Josephine (8/5): Great value for money for a family affair. Views great across from beach - Location was great , travelled with family all different age groups all had their own space . View was fantastic just across from the beach . Everything you need , great value for money .
• Mohyuddin (8/5): Overall great stay and right in the middle of all exciting things - Location, facilities and cleaning Inadequate kitchen and bathroom supplies such as foils, detergent, shampoo
• Chunyang (8/5): -
• Chenny (6/5): Great location but definitely needs some maintenance and facility updates. - The location is great with direct access to the beach. The beds were comfortable (firm) and the rooms were a good size. The house keeping. Bedsheets were stained. The rooms weren't amazingly clean and well.mauntained with cracks and marks and old carpet. The kitchen was bare minimum with hardly any usable kitchen items for guests. Only milk and a few satchels of sugar and coffee and some diswashing items were made available. Bathrooms were missing soap, no laundry detergent was provided either.
• Bianca (9/5): -
• Manjeet (6/5): -
• Jade (9/5): Amazing location, our second time staying here did not disappoiint - Right on the beach, great facilities, helpful staff, plenty of space, recently renovated pool Some of the interior of the unit starting to get worn with age, would've been handy to have a cheese grater
• Rachel (10/5): Right on the beach - would stay again. - Th location was amazing. Right in between Cavill Ave and Broardbeach Nothing
• Sienna (9/5): -
• Julie (1/5): -
• Cathy (5/5): -
• DEBORAH (2/5): Disappointing - Location The unit looked like it was under construction on balcony. The balustrade was covered in tarps so no view possible and plaster scrapings everywhere. Windows covered in plaster and filthy. Could not let children out on balcony as too dirty and dangerous. Kitchen cookware could not use as teflon was coming off. Looked like the kitchen utensils, plates, cups etc were leftovers from other units. Ensuite tap broken and floor didnt drain properly. Broken chair in bedroom. Parking horrendous as others took the allotted car space I had or they parked across 2 car parks. Great location but extremely disappointed on unit given and parking.
• Sonia (8/5): -
• Joshua (10/5): Great value with zero downsides - View was superb, room was clean and really pretty! The room was perfect!
• Josh (10/5): -
• Simona (7/5): - Je l’ai vraiment aimé car on voyait la mer d un côté et l autre côté on voyait la ville il nous a bien accueilli et je le remercie pour cela Il y avait un seul détail le balcon qui était vu sur la mer pas disponible car il y avait des travaux tout le long de la semaine qu on était la bas et on ne pouvait pas l ouvrir et les rideaux n étaient pas propre la où on mettait la brosse pour les toilettes étaient ben il est rouillé.
• akbari (8/5): -
• Ryan (3/5): -
• Will (7/5): -
• Kylie (7/5): -
• Ellis (7/5): - Great location Car parking inside was difficult. Apartment is a little old and needs a refurbishing.
• Navneet (8/5): - Room were very clean location was so good and very big room.. apartment was so good all over Parking lot to room very hard to find lifts so plz put some sign towards lift
• Ala-addin (1/5): -
• Kayla (1/5): Nice view but wouldn’t stay ever again! What a waste of money 😔 - The location was good and had a nice view but that is all it had to offer unfortunately. Riddled with cockroaches! We had to kill so many, disgusting actually! Wifi was terrible! And I had to hotspot the whole time for work. Not at all great when you are paying nearly $4000 a week to stay there. It was very run down, needs a bit of work. The bathroom was renovated which was at least nice. But other than that, was glad to go home!
• Wade (8/5): -
• Mark (10/5): Exceptional 3 bedroom fully equipped apartment with outstanding views. - Excellent accommodation with 180 degree views of beach and inland on 17th floor and walk out of the venue to beachfront. Very large master bedroom with ensuite. Pool was closed for maintenance for one day of our visit and no coffee machine was in the apartment despite advertised as such.
• Clinton (10/5): - The location is amazing so close to the beach and Gold Coast night life good for a break and getaway Definitely no bad thing to say
• Gabrielle (8/5): -
• Monique (3/5): Nothing like the photos! - The location and the size of the apartment were fantastic The fixtures and fittings are old, tired or broken! Not at all like the photos presented. Lights didn't work and curtains were broken. There were only 3 bowls provided fir a 6 person apartment.
• Janelle (8/5): Overall from my trip, I would stay here again with my friends and family. - Ling was amazing to communicate with, and went above to resolve any queries we had. The apartment was a great price for what was included and the location. The the single beds were not comfortable.
• Charlee (10/5): - View was amazing room was perfect so clean everything was perfect We loved everything
• Yasna (4/5): Great location and spacious apartment, although no communication and transparency. - Pool & Spa area was under renovation, but enjoyable nevertheless. The apartment was extremely spacious, and the location was ideal - stunning panoramic view. Easy walk to cafes,the beach and nearby restaurants. We arrived and were only then informed that the apartment was under renovation, with half of the ceiling torn up and held up by cardboard. That same day random tradies entered our apartment while we were out - not happy Jan. The carpet felt so unclean with random stains, the pillows were expired, there was minimal basic essentials needed for our week stay such as, washing detergent, toilet paper, etc. Additionally, the front of the apartment being painted and tradies were constantly moving up and down the front facade where our windows were and even accessed our balcony to re-tile it (which we were not informed about). It was a complete violation of our privacy and if we’d known that these events were occurring we would not have booked. Whilst we have decided that this was a unique situation, given they are preparing to auction the building we are very unhappy about the entire experience.
• Amanda (10/5): -
• kiran (8/5): - Everything was perfect the couch needs a deep cleaning though
• ryko (9/5): -
• Chanel (4/5): - Great location and Views The place was not clean (cockroaches along with previous guests stuff found so wondered how well it was cleaned before us) Vacuum and dish washer didn’t work. Tv and wifi didn’t work. Facilities old, outdated or broken. Asked for a replacement towel after day 4 (after a lot of beach and showers the towels were used a lot) and was told no or there would be additional costs. Very very little soap, toilet paper, shampoo for the 7 days. Think Air BnB at best. Definitely not hotel or serviced apartments.
• Rochelle (10/5): wonderful trip with everything we needed - Very close to beach, walking distance to coffee shop and light rail.
• Peter (8/5): -
• Catarina (8/5): That view is amazing 👏 🤩 - The beach view was amazing. The apartment was very nice, tidy, and had a great kitchen area to just hang out and cook, eat, and entertain in and had everything you need for cooking.The rooms are nice spread out if you need a break from the family or just to watch your own movie. The master room has an awesome view of the city and its own shower toilet walk-in closet On arrival of the apartment, it doesn't look very inviting it reminds me of an old hospital. but they were still renovating, and the black tarp around the pool makes it look untidy only thing with the rooms is i think the aircon for beach side of apartment wasn't working and needs to be vacuumed more often as you can see the dust build up in there and main bedroom toilet fan but other then that the apartment was great and I would book again. This place is better than next door the aquarium they got good facilities pools amazing but the reception was straight rude not helpful at all we booked both places. I would go back to the penthouse
• Lovely (8/5): - Location Not enough standard glasses, bowls. Most things were mismatched and various sizes
• Jessica (5/5): - The staff was friendly It looked different in photos
• Ryan (8/5): -
• Hage (9/5): -
• Joshua (10/5): - Good location, spacious and clean Nothing
• Saad (4/5): - View Not clean and poor consumables
• Fiona (9/5): Good size apartment for family and close to the beach. - Location was good with a short walk to beach. Longer walk to Cavill Avenue - which was ok. Great views. Was aware of "work being done" but it did block one of our verandahs.
• Brittney (8/5): -

Photos