The Acacia Hotel Jakarta
Location: Jl. Kramat Raya No. 81, Menteng, Jakarta, 10450, Jakarta, ID
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience unparalleled comfort at The Acacia Hotel Jakarta, where luxury meets convenience in the heart of Central Jakarta.
Relax and Rejuvenate
Take a dip in one of our two outdoor swimming pools or unwind at our state-of-the-art fitness center, designed to cater to both leisure and wellness enthusiasts.
Culinary Delights
Savor international cuisine at our on-site restaurant, Promenade, or enjoy 24-hour room service for a cozy in-room dining experience. Don’t forget to visit our cafe for quick snacks and beverages.
Convenience at Every Turn
Each of our 208 air-conditioned rooms features modern amenities including minibars, LED televisions, and complimentary Wi-Fi, ensuring that your stay is as comfortable as it is connected.
Book your unforgettable getaway at The Acacia Hotel Jakarta today!
Important Information
- Pool access available from 8:00 AM to 8:30 PM.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Concierge service
- Elevator
- Fitness facilities
- ATM/banking
- Safe-deposit box at front desk
- Smoke-free property
- Wedding services
Rooms Available
-
Deluxe Twin Room
2 Twin Beds
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- Bed sheets not available
-
Executive King
1 King Bed
484-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Microwave
- Private bathroom
- Slippers
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bed sheets not available
-
Deluxe King
1 King Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- Bed sheets not available
Guest Reviews
- Yanti (8/5): Nyaman - Cepat Tidak ada
- Febby Richard Immanuel (8/5): -
- عبدالمجيد (1/5): اقامه سيئه للغاية - لم يعجبني شيء المكان - النظافه - الراحه - الخدمات - البوفية - ايقاضي من النوم بالاتصال قبل وقت الخروج ب3 ساعات - طرق الباب قبل وقت الخروج للتنظيف - تهالك المكان - تعطل في الكهرباء اثناء الوصول الى الهوتيل
- MOAYAD (1/5): - ام يعجبني شي حشرات كثيره قمت بتغيير الغرفه وللأسف كلها صراصير غير ذلك فقدت عطوري
- SATOSHI (7/5): -
- Suniarti (5/5): -
- Muhammad (1/5): -
- الجهني (10/5): -
- Dimitri (8/5): -
- Santoso (8/5): -
- Dimitrov (7/5): -
- E. (3/5): Never ever going to this hotel it is not value for this money - It was in downtown Rooms Clean - dry stuff breakfast You cannot sleep because someone every night yelling Small animals on every corner
- Antonis (1/5): -
- Malik (6/5): All and all it was decent but there’s a lot of room for improvement. - It had a lot of space. The bed sheets had stains on them.
- Malik (6/5): If the sheets and towels are replaced with cleaner looking ones then the stay would be much better. - The location was nice and the masjid was down the street. Each room I stayed in had sheets that had stains on them, which made it uncomfortable to use. The bathroom towels also had stains on them.
- neng (10/5): - M
- maria (8/5): - I love the hospitality...they are so friendly... I think they over charge me ... When we had breakfast... Have an additional 6 people ... He charged me a hundred thousand rp per head instead of 60 thousand plus...plus ... I did not check all... Because I was in a hurry....
- MOAYAD (6/5): -
- Abdulaziz (5/5): الدور السابع كان التكيف معطل وانتقلنا للدور الرابع و الفندق يحتاج تجديد للاثاث و تعاون الموظفين جداً ممتاز - الموقع ممتاز المسبح مقفل للصيانة الطويلة الاثاث جداً قديم
- faris (5/5): لايمكن اعادة التجربه - تعامل الموظفين وجود حشرات وتصريف الماء سي جدا
- Anita (9/5): -
- نايف (8/5): -
- Mahira (3/5): really hot - customer service ok room was hot because the air conditioning not so cold.
- Kalvir (10/5): A Great Stay. - My staynhere was no ahort of great. Although the property is slightly dated it certainly added a good vibe. The staff were absolutely brilliant, the typical friendly and welcoming Indonesian trait that i have always received when visiting this grsat country.
- Talha (10/5): - Great value for the price, rooms are clean and cozy. The location is also good, walking distance to public transport and restaurants.
- Qasim (4/5): Disappointing -
- Fauzan (10/5): affordable comfort luxury - comfort, nice breakfast,good hospitality and service and in the center Jakarta almost nothing
- Kyle (7/5): Good -
- Wilyandi (4/5): Disappointing -
- Mohammed (8/5): Very good - The location They don’t have safety box
- Mohammed (8/5): Nice and close to most locations - The location The staff The hotel doesn’t have safety box to keep valuables
- Jan Krismon (10/5): - Very nice people , Especially who helps us in our luggage and Good and kind Staff..
- Youssef (10/5): Exceptional -
- Rizal (9/5): Great short stay - Employees were very friendly and helpful The swimming pool water was very dirty
- Alvin (5/5): Passable -
- Kenny (5/5): Passable -
- Sorabh (8/5): Very good -
- Mohamad (7/5): Good -
- Pavel (3/5): Poor - The central location and friendly helpful reception is the only positive of this hotel. In general the hotel is outdated, shabby and the lobby is currently under renovation, you have to climb the stairs to the elevators to the 1st floor. The 4 star rating is totally inadequate to international standards. Heavily unmaintained condition of the property, frayed linens, cleanliness issues. Dining room overloaded, service inadequate, perhaps half the meals unfinished at 8:00, tables cleared but not clean enough.
- Zaldy (8/5): Very good -
- Liang Soo (6/5): - cockroach seen in dining area
- Agnes (10/5): - overall good stay, the staff are very attentive
- Verified traveler (10/5): - Excellent hotel Smile receptionist All staff smiles Big room Clean hotel Very nice breakfast have everything Hot water Cool room
- Verified traveler (6/5): Can be improved - Hotel lobby is grand, empty with not much guests for a weekend day. Restaurant food is tasty but pricey. Had a good indonesian dish for lunch. Dinner ordered steak but out of stock :( Services are good. Room is spacious, nice big bed, but only has 2 pillows, so had to ask Housekeeping to give 2 more pillows. Bathroom is very poorly stocked, for a 4 star hotel standard. Only 1 toothbrush, no rinse glass, no hand towels, no shower gels,...TV was small 32inches and TV signals very bad, more than half of the channels either have bad reception in image or sound :((( Wifi is very weak in the room and constantly got disconnected! Overall not a very good stay with lots of improvement can be done.
- Verified traveler (4/5): - バイキングの料理の上から、突然照明灯が落ちて来て、ガラスの破片が周囲に散らばっていたのを目撃。 全体的にちょっと古さを感じた。
- Fadzil (6/5): No good for price - Hotel breakfast was good, under renovation, dusty , wife very disappointed, was from orther hotel, regretted at Arcadia Hotel.
- Allen (2/5): Nightmare Hotel - Terrible attitude of staff, room not according to reservation, many items broken inside room, room did not have hotel information inside. “ A total nightmare.” Never again will I stay there or recommend to others.
- Kevin (8/5): - Room was clean and quiet. Stayed on 7th floor - clearly there is some improvement work being done in some rooms presently.
- Tarunkumar (10/5): - There only WiFi speed is very low it’s like equal to nothing.so please increase your hotel WiFi service.
- Brian (8/5): Pretty good hotel - Generally pleased. Many hotels we stayed at in Southeast Asia had some things that were good, and other things that needed improvement. For example, my colleague had a strong shower flow in his room, but my room had more of a trickle. But the hotel is pleasant, and the room was acceptable.
- Mohammed (4/5): لا يستحق السكن الحجز فيه - لا يستحق نجمتين واثاثه قديم جدا وتعامل جاف والغرف ودوراة المياة غير جيده
- Verified traveler (2/5): some food is good - overall this hotel is not recomemded,need to get renovation.
- amro (4/5): دورة المياه الاضاءة سيئة بالاضافه للديكور سيئ - مقبوله
- RMA (2/5): A big disappointment! - Requested non-smoking room. No appropriate reservation made. Upgrade offered to front room overlooking street. Asked for room to rear away from traffic. Room OK but no telephone available for local calls. Engineer says system down - 2 months to repair. Management demand cash payment for all drinks, meals, laundry treating me as a criminal, despite having used this hotel for over 10 years without any such problems before. Washbasin plug jammed with basin full of water. Engineer called. Removed plug entirely, so then impossible to retain water in basin! Laundry submitted before 0900 due by 1800 same day. Mine was returned 1100 following day. Bar stock of Bintang beer ran out. A thoroughly disappointing performance redeemed only by the charm & friendliness of most staff -but not of the management unfortunately.
- warren (4/5): Not for westerners - I only stayed one night, on first appearance you see old peeling wallpaper everywhere on the way to your room and you begin to wonder what have you gotten yourself into. On opening the door you see it's a little bit better inside. The bed and sheets were fine so I decided to stay. the power control system was hard to use I think the main problem is the bathroom. The bathroom is very old and dated and made me feel slightly dirty when using but actually the water pressure wasn't bad. I've stayed at quite a few hotels in Jakarta and for $10 more I could think of some nicer ones to stay at.
- Eunice (6/5): - Good location, nice staff, would recommend this to others
- Karl (8/5): Wifi...was on and off....and only - Wifi...was on and off....and only worked in the lobby
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