The Metropolitan Hotel

Location: 17 Gordon Street, Mackay, au

Star Rating: 8.1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Fax/photocopying
• Kid meals
• Coffee Shop on site
• Fire extinguishers
• Broadcast Live sport events
• Pub crawls
• ATM/banking
• Billiards or pool table
• Self parking (surcharge)
• Offsite parking discounted rates available
• Wine release events
• Reception hall
• Secured parking

Rooms Available

• 1 Bedroom Apartment

  1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Access via exterior corridors
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Double or Twin Room

  The twin/double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• Family Room

  The family room offers air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and an oven. The family room features a flat-screen TV, a dining area, a wardrobe and a carpeted floor. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• Two-Bedroom Apartment

  This air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a washing machine, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm

Guest Reviews

• PINKY (9/5): Excellent - Was surprised. Huge room and was clean and had everything we needed.
• Cameron (8/5): For an overnight stay with the conscience of a good meal on site it wa great - People talking very loud at all hours of the night outside guest rooms
• Richard (7/5): -
• Suzy (8/5): Great, just what I needed at the time - Location Nothing
• Deborah (8/5): - Food great, rooms are adequate, location great. Beds are comfy. Rooms need bit of maintenance, curtains broken etc, small things but fixing these would improve overall look. Shower inside could do with a good scrub around base edges.
• Sterling (7/5): -
• Yvonne (8/5): -
• Alison (10/5): - It was very convenient to have a room And be able to get a meal And have friendly staff members
• Darryl (5/5): - Location Zero hot water and I mean ZERO
• Cassandra (10/5): It was fantastic - It was clean and catered for what we needed as a family It was clean and catered for our family
• Pauline (9/5): Great stay - Clean Nil
• Linda Ballard (7/5): - We liked the kitchenette and lounge. Location is nice and central. Good food in the Bistro. There are stairs up to rooms didn't realise that when booking. Hot water takes ages to get to shower.
• Mcneilly (10/5): -
• Rhys (10/5): -
• daniel (7/5): Once the plumbing is fixed, a reasonable and good value stay. - Good location, convenient and free parking. No hot water for the shower or wash basin. A notice acknowledged there was a problem and to run the water for 5-10 minutes, however after 45 minutes,still no hot water for washing or showers.
• Guila (9/5): -
• Kelly (9/5): -
• Benjamin (10/5): -
• Ness (3/5): Ants - How close ot was The ants on the bed
• Flynn (9/5): - Clean and convenient location excellent price
• Betts (10/5): -
• Aaron (10/5): -
• Adam (8/5): -
• Jay (10/5): Excellent all round value will definitely be staying again - Everything
• Regino Jude III (10/5): -
• Regino Jude III (10/5): -
• Deborah (8/5): Will stay again 😊 - Beds and pillows where comfy, clean and had everything u need. Staff friendly and food at tavern was delicious. Location central and handy to highway but not on it Room had signs of some big nights. Bathroom bench and curtains damaged.
• Louise (10/5): -
• Therese (6/5): -
• Julio (8/5): -
• Oth (10/5): -
• Deanne (8/5): -
• Dean (5/5): -
• Fleur (10/5): Fantastic spot - Great price and super spacious
• Molina (10/5): -
• Lauren (8/5): Perfect for a quick stay in Mackay. - Easy check in, great location, updated rooms and clean. Beds were too soft, but I prefer a firm mattress.
• Larissa (4/5): This is NOT a hotel. It’s pub with a few rooms upstairs. - Beds are comfortable The walls are so thin you can hear people talking and coughing next door. Difficult to sleep with the music from the pub coming through the windows. There was frying smell and smoke because the kitchen is right underneath the rooms. Overall not a good place to rest.
• Madi (7/5): -
• Tittle (7/5): - Great
• Ferry (10/5): - The property was clean, comfortable, and well maintained. Check-in was easy and smooth, which made the stay very convenient.
• Sam (10/5): - Family room is huge looks recently renovated in great condition it exceeded our expectations. Good value
• Kaio (10/5): -
• John (8/5): - Location and easy parking Corporate discounts should be available
• Dau (9/5): -
• Lisa (9/5): -
• Sheree (10/5): -
• Michael (7/5): - Very roomy Lighting in the stairwell didn’t work Beds were extremely hard
• Nasrin (9/5): We stayed one there but my kids loved it - Very clean Absolutely yes
• Tony (9/5): -
• Matthew (7/5): -
• Kym (9/5): Great value, location and staff. I will definitely use the Metropolitan again and recommend to my fr - Did not have breakfast Took forever to get the hot water through to the shower
• Haylee (8/5): -
• Judith (10/5): Excellent place to stay, good food and friendly staff. - It was clean and the bed was beautiful to sleep in. Used the queen. The steps lol
• REGINO JUDE III (10/5): -
• Jolanta (7/5): Next visit will hire a car and stay at least a week -
• Bradley (10/5): - The cleanliness and comfortable surroundings I was extremely happy with the room and your staff
• Jillian (9/5): Okay - Location
• Karina (9/5): Comfortable family room with well equipped kitchen with great location - The room was very clean and comfortable. The kitchen was well equipped. Beds and sofa bed were comfortable. Really good location, close to supermarket. It was a surprise that it was located in the pub. The carpet going up to the rooms is a bit old. I don't like sliding doors in bathrooms when the room is used for families.
• Donna (7/5): -
• Burjlkham (7/5): Good - Bed Stairs
• Brandon (7/5): -
• Shandell (10/5): Awesome - Everyone accommodating loved our experience our meals drinks service and our room...we love not far only at Slade Point but to be in town for events we will stay again loved ot thank you.
• Jon (1/5): - Estaba sucio y oscuro. Las sabanas de las camas estaban sucias. Nos cambiaron a otra habitación y está tenía un olor muy malo. No lo recomiendo
• samir (8/5): -
• Cesira (10/5): -
• Kim (10/5): Great value for money and comfortable bed. - Great place for a party The bathroom shower could have used a clean. Lots of hair when I first went in the bathroom.
• Hieu (10/5): -
• Jessica (8/5): It was a great place - Great location! Kids loved the pool. Great bbq area!
• Teea (5/5): -
• Le Chouan (9/5): Belle étape à Mackay ! - - Emplacement correct et calme - chambre bien séparée de la cuisine et du salon RAS
• Coolen (4/5): - Bar en eten was goed Warm water problemen, in de ochtend geen stroom. Was niet echt schoon. Voor onze deur werd gerookt en de geur kwam via de open randen van de deur naar binnen.
• Michelle (9/5): -
• Jo (9/5): Comfortable and clean inside - Beautiful room. The neighbours talked and smoked outside our window late in the night and early in the morning.
• Robert (9/5): - Plenty of space, was beautifully modern and comfortable accomodation
• Hawkins (5/5): - Friendly staff No pool n dirty
• Antonio (8/5): Bang for your buck - Loved the location, how friendly the staff was and how clean the room was! The only downside would be that the bathroom door has a gap when fully closed and doesn’t provide full privacy. We booked room number 7 which had a family room.
• Shahana (9/5): -
• Guest (10/5): - How comfortable and relaxing the room was .. Couldn't hear no noise from down stairs .
• Regino Jude III (10/5): -
• Johnatan (10/5): Great value for the price -
• Stacey Shane (7/5): -
• Melissa (10/5): Definitely somewhere we will stay again and again - The accommodation was absolutely superb! Spacious and we wanted for nothing Space and amenities
• Libby (10/5): Best place in Mackay! - Never stayed anywhere this nice in my life. We had just come off of a long bus journey late night and we were more than impressed by the room when we walked in, so clean! The staff were absolutely outstanding, let us order a meal even though their kitchen was about to close (10/10 meal aswell!) and the whole experience was just lovely. You should all be proud of yourselves! We loved it all!
• Emma (10/5): -
• Davey (9/5): -
• Shirley (9/5): -
• Elzette (9/5): - Great room. Love the old photos of mackay. The shower door would hit the toilet every time you opened it up.
• Micaela Yanina (10/5): -
• William (8/5): -
• Jocelyn (8/5): A very pleasant room above the hotel. Very convenient location in the middle of Mackay -
• Helen (6/5): Clean, no frills stay. - Friendly staff and easy check in. Clean room and comfortable bed. Hard to access the room- external stairwell tucked away with a water leak. Had to ask for a hair-dryer. Some noise from the other aircon or cold room.
• Linda (7/5): Nice - Handy location. Pub so getting food and drinks is easy. Room was simple but had what we needed. Needing to walk past the lovely working men staying there who sat outside their doors on a narrow balcony walkway for fresh air was uncomfortable for us. This can’t be helped though due to the way the building was made. Also for fresh air the window and door needs to be opened which allows others walking past a direct view into the room.
• Jukka (9/5): -
• Gillian (8/5): Good place to stay in Mackay - Very good size room, separate lounge/kitchen. About a 20 minutes walk from many restaurants. Sufficient kitchenware for 2 on a brief visit. Impressions were not good on entering stairway to rooms, very dirty and quite smelly. Otherwise cleanliness was good so a shame in lack of maintenance.
• Ben (8/5): -
• Alevina (6/5): - Location Na
• Leonetta (6/5): Würde nicht mehr dort buchen. - Die Betten waren ok, wenn auch das Zimmer insgesamt zu klein war ! Nicht ruhig genug, weil im Hotel jeden Abend private " Funktion " gehalten wurden. So war es teilweise laut
• Rebecca (9/5): Fint hotel til en enkelt overnatning - Dejligt værelse og seng at sove i. God mad og drikke i restauranten/baren nedenunder. Man kunne ikke høre larm derfra på værelset De kunne hverken tilbyde morgenmad eller bagageopbevaring.
• Melanie (10/5): Enjoyed my stay. Staff were lovely - Location
• Naomi (7/5): Have stayed before in the 2 bedroom apartment which was greats but this stay was terrible, could not sleep with all the - Good location Our room had the family room right next to corridors at top of stairs. All night people were coming and going talking loudly, yelling and sounding like they were in our room.Walls paper thin. Could not sleep all night.

Photos