Santalina On Hervey Bay

Location: 566 Esplanade, Hervey Bay, au

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Express check-in/check-out
• Tour desk
• Private check-in/check-out
• Salt-water pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Water park access (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Fishing nearby
• Horse riding nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Guest education on local ecosystems and culture
• Paddle boating nearby

Rooms Available

• One-Bedroom Pool View Apartment

  This air-conditioned apartment features a private balcony with ocean or pool views. It also has a fully equipped kitchen, laundry facilities and a living room with a flat-screen cable TV and a DVD player.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Salt water pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Sea View Apartment

  This air-conditioned apartment features a private balcony with ocean views. It also has a fully equipped kitchen, laundry facilities and a living room with flat-screen cable TV and a DVD player.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Salt water pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Sea View Apartment

  This air-conditioned apartment features a private balcony with ocean views. It also has a fully equipped kitchen, laundry facilities and a living room with a flat-screen cable TV and a DVD player.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Salt water pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Pool View Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a private entrance, a seating area as well as pool views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Salt water pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• craig (8/5): -
• Michael (8/5): - Great location on the esplanade just near the Urangan pier and near cafes/ restaurants etc. The bed in the main bedroom was a bit average. Not terrible but we have had better.
• Lisa (10/5): We will be back! Thankyou for a lovely short stay. - We had our own breakfast supplies. No problems at all.
• Trajanovski (8/5): Loved Hervey Bay beautiful weather friendly people - Clean. Friendly and helpful staff. Close to an amazing pub. Our bed and pillows were uncomfortable. Unfortunately there was building works next door which meant to very noisy when sitting on the balcony. Not really the property fault.
• Kim (9/5): -
• Thakran (10/5): -
• Kelly (9/5): Awesome - Large unit, tastefully decorated. Spacious! Needs to fix some little cosmetic changes - flooring in the kitchen, mat curled up in the bedroom (trip hazard) - need to put the curled part under the bed.
• Paula (4/5): The hotel was adequate for our stay to attend a wedding. I don’t think I would chose Santalina again - The pool and the location. Absolutely no staff at reception at any time of day or night. No one greeted us when we arrived. We had to find our key on the reception desk ourselves. No lift. Very tight parking space, difficult to find the car park. No iron in the room and no one to ask for one as reception staff were non existent. There was not enough seating in the living area four people. The room needed a total refresh. Just my personal preference but I don’t like showers over bathtubs
• Ross (9/5): -
• Garth (10/5): -
• Hargrave (7/5): Nice clean unit close to amenities. - view was great and close to places to eat. An elevator would have been nice. So many stairs!
• Abhishek (10/5): -
• Janeen (9/5): Great place to stay! - Great location and views. Comfortable, clean and had everything we needed. Second time staying here and we love it!
• Ken & Tracey (8/5): -
• CASSIE (8/5): Such a cute place in a great location. We really enjoyed our stay here - will definitely book again! - Location, facilities, cleanliness Nil
• Nada (9/5): -
• Sue (10/5): Very comfortable stay with two bedrooms and nice kitchen and living areas. Lovely views. - Lovely holiday feel to the property. Great views from the balcony over the beach and towards the large jetty. Close to a cafe for breakfast. We had a car so could visit our family and also travel around the area. Great cafes and shops at Urangan.
• James (9/5): -
• Elizabeth (9/5): Excellent stay. - Great location well appointed. Stairs to 2nd level and internet could drop out in busy times
• Makayla (8/5): -
• Melissa-Jo (10/5): Love santalina. - Love the location The interesting parking
• Debbie (10/5): -
• Ian (8/5): - The paved walkways leading to the reception is uneven and littered with palm seeds (like walking on marbles) - take care when entering.
• David (10/5): -
• Debbie (8/5): overall great stay - central position to cafe and selective shops was great parking a little tricky soft matress
• Alissa (8/5): -
• Shaelene (8/5): - Great location Car parking was under the building which is great and close but tight squeeze getting out each time
• Michaela (9/5): -
• Trevor (7/5): - Close to the beach Car park
• Trudy (8/5): -
• Wilson (10/5): Perfect spot for a weekend get away - The view was amazing. Clean and tidy The car parking was difficult to get in and out of
• Vicki (7/5): -
• Regina (8/5): Clean, functional, great views, comfortable bed, location lacking restaurants. - These units are clean, comfortable medium-firm bed, plenty of kitchen accessories, nice layout, lovely view of the ocean, comfortable seating areas. Jack and Jill bathroom, location is perfect for viewing the pier and the ocean, not as many restaurants etc as the other end of Hervey Bay Esplanade. Pool area is older style but well-kept and a perfect way to refresh after a long day of travel!
• Günter (7/5): - Gibt keine Lift. Geschirr ist nicht sauber. Scheint aber ein grundsätzliches Problem zu sein. Bei allen anderen 6 gebuchten Apartments war es auch so.
• Shane (Shae) (10/5): Amazing and so easy to deal with.the best - Stunning views, quiet, beautiful accommodation
• Jeffrey (8/5): -
• Brian (3/5): Never Again...🙄 - The views were absolutely stunning and access to restaurants, walking paths and the marina were excellent. Three stories high, 6 flights of stairs and NO lift! The unit was spacious and practical, but all exterior doors wouldn't open easily. The place is in dyer need of some urgent maintenance. I dropped an ear pod near the main lounge, upon moving, it was gross underneath with decaying food and filth. As for the underground car park, it's ridiculously narrow, as are the entry and exit driveways. Park at your own peril!
• David (6/5): Solid but the ants in the kitchen a challenge - view was great and car park undercover Lots of ants in the kitchen
• Barbara (10/5): -
• Keersten (10/5): -
• Michael (10/5): Had an awesome 2 nights great spot across the road is the beach walking distance to most places or hire a scooter - Excellent location. Very spacious apartment
• Joanne (9/5): Very peaceful, cool and comfortable. Nice pool to swim in. - Great location, close walk to shops and restaurants. The apartment had a tropical, relaxing feel.
• Lionel (10/5): -
• Miha (8/5): -
• Marjory (10/5): -
• kevin (8/5): -
• TIM (9/5): -
• JOHN (10/5): -
• Leon (10/5): -
• McKenzie (10/5): - I loved the indoor plants and the homely decor of this place
• Tony (8/5): A beautiful part of the world - First up was the friendliness of the staff and helpful with our luggage, whilst only a small complex but more than comfortable to laze around the pool and not invade other peoples personal space. The apartment had all you need for a week long stay and close to shops takeaways and cafes To be honest I really can’t think of anything, if I wanted to be picky the toilet could do with a coat of paint but clearly they are doing that as there are some patchwork happening 😁
• miao (10/5): -
• Bruce (6/5): Good -
• Janice (10/5): -
• Zoe (7/5): Great location, clean and comfortable unit, value for money - The location Kitchen equipped with everything you need The sliding doors to the balcony were difficult to use
• Yasmine (7/5): -
• Andrew (2/5): Will never go there again I couldn’t even sleep in the bed as the linen was so uncomfortable - Its location Everything but the location
• Janeen (9/5): Lovely place, just what we were after, would love to book at Santalina again. - Friendly staff Great location Clean and modern apartment Had everything we needed. Aircon vents were full of dust and did not seem like they were regularly cleaned as both aircon unit vent screens were caked in dust, I clean the vent screens so the aircon could work more effectively for our stay. There was so much visible dust coming out of the aircon unit. Also I could not use the washing machine as the door would not latch as a part was missing. Also had problems with key and door which was fixed promptly- thank you. Otherwise would love to stay here again.
• Sujith reddy (8/5): -
• Sarah (9/5): We had a great time at Santalina - beautiful part of Hervey Bay. - It was a good sized unit, comfortable couch, well equipped kitchen! We had a pool and ocean view which was lovely. The pool area was great! Plenty of seats and an umbrella for shade. The internet was very slow and sometimes it didn’t work. Also the carpark is quite hard to manoeuvre with a bigger car. One of the beds in the kids room needs a new mattress- you could feel the springs in it.
• Helen (10/5): Had a great stay in a good location. Had a pool view but could still see the sea. I recommend Santalina Apartments. - Great location No elevator
• Ulrich (9/5): Großes sauberes Apartment mit eigenem Parkplatz - Großes Apartment mit bequemen Betten, Parkplätze befinden sich direkt an der Unterkunft in der Tiefgarage.
• Catherine (7/5): -
• GLENN (9/5): -
• Benjamin (10/5): -
• Mick (10/5): Wonderful - Modern and nice Nothing
• Lars (8/5): Stor fin leilighet, men lite tilstedeværelse av personale og dårlig wifi - Stor og fin leilighet som hadde flott utforming og det låg fint plassert ned mot sjøen og egen parkeringsplass til leiligheten Veldig dårlig wifi som var av og på heile tida. Personalet så vi kun ved innsjekking. Basseng området var ikkje noko å skryte av.
• Nicole (9/5): -
• Dale (8/5): -
• Darren Hawes (9/5): -
• Rosemarie (8/5): - Schönes großes Apartment mit allem, was man braucht, sehr gute Lage.
• Glenn (10/5): -
• Guy (10/5): It was relaxing and comfortable - The young lady that was doing the cleaning and reception does an amazing job!
• Stephen (9/5): - Really nice spot the unit was great and the staff were super friendly and very helpful. The view was great and the pool looked nice but we didn't swim. Close to everything I really couldn't fault it and I would definitely stay again I really did enjoy it-
• Janice (10/5): I would be keen to stay again and hopefully will in the future. - Spacious, well equipped, very comfortable, unit in an ideal location for bus travel, walking excursions, nearby cafes and food establishments. Booking was straightforward and hassle free. Reception management was friendly. Nothing comes to mind.
• Amanda (10/5): Loved it. Would definitely come back! - What an exceptional property. The location, the layout, cleanliness, comfy bed, extensive storage and wonderfully decorated throughout. Everything you would need to be self sufficient and with super friendly staff to support if required. We stayed an extra night we loved it so much!
• Ian (7/5): good - how well it was laid out and the location was perfect did not arrive until late but found key location where we were informed it would be Only issue we found was that there was not enough mirrors in the place only 2 in the bathroom which was not ideal having to wait to use a mirror if someone was in the bathroom. plus the door leading into the bathroom from the main bedroom was broken not ideal for guests wanting to use bathroom when other people still in the main bedroom.
• Rob (9/5): - Close proximity to Urangan centre.
• Taylah (7/5): Great location and facilities - Great location to walk most places and the place has lots of good facilities like a washing machine and dish washer They don’t clean the washing machine or dryer filters and when I checked in they didn’t give me much information
• Russell (8/5): Good location, staff helpful and friendly. Very clean and well kept venue. - Clean and well located. No lifts makes it difficult for older visitors and the shower needs a soap holder.
• Shauna (10/5): -
• Philippa (8/5): - Staff worked hard to allow us an early check-in due to a change in travel plans. Great location with a number of cafés and restaurants very close. Nice to have the balcony looking over the sea.
• S.Hesseling (8/5): Perfect appartement voor een paar nachten - Perfecte locatie. Het appartement heeft alles wat je nodig hebt: comfortabele badkamer, slaapkamer met kledingkast, een keuken met grote koelkast, microgolf en gewone oven. Klein terras dat uitkeek op het zwembad. In de buurt van een paar goede restaurants. Het heeft gewoon een beetje TLC (tender, love & care) nodig. Maar voor die prijs kan je niet klagen. Voor die prijs kan je eigenlijk niet klagen. Je weet dat het voor die prijs geen luxe appartement is.
• Kevin (10/5): -
• atma (10/5): - Beautiful pool ♥ lovely staff ♥ great parking very close to rooms ♥ awesome egg and bacon roll with cappuccino $10 . 5 min walk to cafe ♥ beautiful pub next door ♥ lovely view ♥ apartment is absolutely gorgeous just like in photos maybe better ♥ Bed was very squeaky although quite comfortable . I think bedframe may need tightening 🙏
• Richard (10/5): - Location Car park was very tight
• Paul (10/5): Great affordable beachfront stay - Location
• Marjorie (9/5): - Proximity to the beach and markets The lack of eateriesnear and the Bayview horrible food
• André (9/5): -
• ZHUQING (8/5): - Great location, nice facilities. I love the balcony with open windows that we can let the breeze come inside and be chill inside the room. Close to the pier and great to have a chance to walk around. Can do laundry at home is really good for us! The only thing that is not so good is the WiFi is a bit weak when we in our bedroom but it’s ok when we at the living room. No lifts.
• Lynda (9/5): - Location, homely feel
• Blake (10/5): Beautiful Idilic views with lovely warm staff. - Beautiful view of the ocean and of the Esplanade. It really encapsulated the beach vibe myself and my mother were looking for our trip away from the busy city. This is exactly I was looking for! N/A
• Stephen (4/5): Very dated property and over priced for what it’s worth. Clean enough amenities. - Location Floor was falling apart, curtains falling apart, main aircon didn’t work.
• frank (5/5): Or stay was good/plesant in Hervey Bay. - The location,view and cleanis was good. There was no!!!!! alevetor, we have to walk up the upper floor by stairs only to the 4th floor with our luggage (my partner and me are 79 years old) The under cover parking was difficult to maneuver (also for youger people).
• rob (7/5): -
• Julie (10/5): Wonderful small resort that we continue to visit each time - Great location and sea views Nothing
• Jennifer (10/5): Great views! Neat and tidy apartment. - Great views! Neat and tidy apartment.
• Ashleigh (10/5): Beautiful location. Clean and comfy apartment. - Good size appartment. Comfy beds, clean. Good location. Didn’t realize the pub was right next door. Little loud when trying to sleep.
• Keith (6/5): - I noted kickboards with residual dirt, marks on walls and some walls with wear and/or with minor cracks. I thought the 1/2 toilet roll left on the dispenser and no spare was a little impoverished and not even a token biscuit to go with a cup of tea
• Mark & Jo (8/5): Would stay at this accommodation again. - Well decorated, good location, great views and nice pool. Parking is too tight. No broom, mop or vacuum for those who like to tidy as they go.

Photos