Palmerston Tower on Southport Broadwater

Location: 114 Marine Parade Southport, Gold Coast, au

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Lift / Elevator
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Shuttle service (additional charge)
• Wheelchair accessible
• Kids' outdoor play equipment
• Heated pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Badminton equipment
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Security alarm
• Television in common areas
• Free wired internet
• Golfing on site
• Tennis lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Fishing nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Bicycle-friendly property
• Beach toys
• Pool toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two Bedroom Deluxe Garden View

  This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit offers 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Apartment, 2 Bedrooms (2 Bedroom 2 Night Stay)

  1 Queen Bed and 2 Twin Beds

  1076-sq-foot individually furnished room, balcony/patio with sea views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - 50-inch flat-screen TV with digital channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Separate bathtub and shower, a hair dryer, and towels

  Practical - Washer/dryer, iron/ironing board, and local maps; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and heating

  Accessibility - Hand-held showerhead

  Need to Know - Weekly housekeeping, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Ceiling fan
  • Second bathroom
  • Separate sitting area
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Weekly housekeeping provided
  • Separate living room
  • Balcony or patio
  • No cribs (infant beds)
  • Separate bedroom
  • Rice cooker
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Freezer
  • Hand-held showerhead

• Two Bedroom Broadwater View Apartment

  These larger apartments feature a balcony, fully equipped kitchen and laundry facilities. Most have sea views and some have garden views. Some have been renovated. Please note that all apartments are individually furnished and the photos are presented as a guide only.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• One Bedroom Broadwater View Apartment

  This apartment features a balcony, fully equipped kitchen and laundry facilities. Some are renovated and have sea views. Please note that all apartments are individually furnished and the photos are presented as a guide only.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• One Bedroom Water View Apartment

  This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Gaye (9/5): - Excellent location to a lot of places.
• geoff (6/5): -
• Rebecca (8/5): A good comfortable stay - Clean comfortable and view was amazing Tight carparks
• Ashlee (10/5): Stunning view - Loved being able to look over the water and it was what I needed for my son and I
• Lynette (9/5): - Great location with beautiful views
• Olivia (8/5): -
• Geoff (10/5): -
• Uriah (10/5): -
• Quang (7/5): -
• Debra (10/5): -
• karla (5/5): -
• Samantha (8/5): The location, views, cleanliness and friendliness make it a lovely stay. - The location, views, things to do and ease to get to everything. Plus we had perfect weather. The apartment was clean and tidy upon arrival and reception when open was very helpful. Other guests and owners were friendly. The apartment living room furniture is very dated. Not enough glasses to drink from and vacuum cleaner was missing the long part to stand and vacuum.
• Reese (8/5): -
• KAREN (9/5): - Easy access to Broadwater and Southport Aquatic Remote for TV didnt work. Maybe it needed new batteries ? These sort of things should be checked by cleaners after every exit
• Brett (10/5): Great experience and fun for the family - Great family place Nothing
• Kelly (8/5): - Proximity to the Aquatic Centre Limited toilet paper rolls and toiletries
• Alison (9/5): - Excellent views No handle on outside of sliding glass doors..
• Glenda (3/5): -
• Danny (9/5): -
• Rachel (7/5): Overall good enough for our family. - The location and the view was fantastic. Waking up to stunning sunrise everyday! Walking distance to a little playground. Provided 2 sachets for laundry and dishwashing The pots and pans is kinda old. Those with the nonstick base were badly scratched. Could have provided with more body wash and shampoo
• Jeanette (10/5): - The wide view and being up above the traffic and bustle. I wasn't expecting all the traffic noise, but I didn't quite get the location sorted in my mind.
• Michelle (7/5): -
• TETSUO (10/5): -
• Karen (7/5): - location and view was excellent pool and spa were great noise from the main road was loud room internal was old and dated
• 二郎 (10/5): -
• Brenton (8/5): -
• Kari (4/5): -
• Brett (9/5): -
• Alison (7/5): -
• Ricardo (8/5): -
• Tim (9/5): -
• Aleksandr (8/5): Стоимость проживания в аппартаментах завышена. Местоположение хорошее. - Вид с балкона. Отсутствие шумных соседей. Погода порадовала. Номер требует ремонта. Розетки неудобно расположены. Комната с двумя кроватями очень маленькая, вешалок в шкафу очень мало. Мебель (стол с лавками, диванчики) в кухне очень старая, ветхая. На кухне были мелкие муравьи. Посуда очень старая, ножи не режут в принципе.
• Melissa (10/5): Great apartment - Close to everything and had everything we needed. Big apartment On-site parking, good size apartment. Has everything you needed.
• Zoltan (10/5): - Close to swimming pool, beautiful view.
• Jeff (8/5): Great location near the pool - The apartment was very well supplied and had all required amenities. There was a full size fridge which held plenty of groceries. The Air Cond works well - 3 split systems. Having a separate ensuite meant we could shower simultaneously. The location near the GC Aquatic Centre was what attractwed us to the aprtment. The CSI Club was really handy for meals and relaxation. Only one key provided per room. We had people going in different directions. On checkout, one of our party left his phone behind. As reception isnt manned before 9.30am, he missed his flight. For an older gemtleman, he had to find transport to the airport, and then change flights. Why isn't the desk manned earlier?
• Greg (7/5): -
• Lisa (4/5): Not the nicest place to stay foe the money we paid and wont be back. - Close to places we needed to go Childish stickers all over the rooms. Glow i. Dark stars on roof kept our autistic grandchild up all night. Silicon used as grout on bathroom tiles not appealing. Downstairs tenant noisy till well into the night. Very noisy road
• Tomasina (9/5): - Location was Great!
• luke (8/5): -
• Olivia (3/5): - The location was good. The first night was fine, on the second day the circuit breaker went off and most of the electrics in the apartment would not turn back on. This included the fridge, dishwasher, Aircon in both bedrooms, all power points in the bedrooms and the power point for the tv and WiFi modem. The hotel's solution was to provide us with an extension cord to watch TV, no offer of a room with functioning appliances or reduction in price noting key features I'd paid for were no longer available. We could not keep milk or food in the apartment due to the fridge not working so ended up spending more than budgeted on takeaway as well. I would not recommend anyone stay here, it is run down and the staff are rarely available. Check-in closes at 2:30 pm, contrary to what is advertised on Bookings.com. Due to arriving after 2:30 pm, the property insisted I provide a copy of my photo ID via their online portal to gain access to my room.
• Milla (10/5): -
• Andrew (8/5): Great veiw,Great location,property is a little bit older but still clean and tidy - The veiw and location
• Reneau (5/5): - The view Requested that the main room have a TV. The photo that was sent to us on our reservation showed main bedroom with tv overlooking to seaworld which is what we requested as I was bed ridden the whole time as I had surgery.
• Sumina (9/5): -
• cheng (8/5): - 位置和风景不错，适合家庭 窗帘有点老，遮光差一些，当然不介意的人无所谓。
• Annette (8/5): This is a great place for families with lots to do. I had a 10th floor unit with great views. - The location was very good with playgrounds, water activities and cafes a short walk away. Walking and bike paths along the waterfront are also over the road from the accommodation and Australia Fair is close enough to walk to. The only negative is that it is on a busy road so can be noisy and you must cross at the lights but they're only a few metres away. I haven't any complaints.
• peter (8/5): Excellent location, value for money. Would come back! - Good location. The pans could do with replacement
• Lamia (7/5): Location is great and the sea view was beautiful . - Location is in front of an amazing view The building is old so expected a bit run down. Bed frame and furniture was old.. rusted bed head Massage chair didn’t even work No one is ever at the reception A mishap of my child reverse locking the bedroom door then had to call a locksmith out . Wearing an out of pocket cost “ouch” And toiletries are not provided for the whole stay unlike the other apartments
• Virgil (10/5): I would recommend this place to anyone - Very clean and easy to get in and out of the place. Close to everything i needed.
• Ning (9/5): -
• Gary Tupola (10/5): - The view and location is perfect. Nothing to fault.
• max (5/5): Ok sort of place - Pool and spa nice Very poor and dated check process….not used friendly, Noisy road and windows didn’t hide the noise.
• Lisa (8/5): Close to the hospital and comfortable - It was clean and close to everything The fan in the dining kitchen could not find the switch
• Aarron (5/5): -
• Kellie (7/5): Relaxing - The property was in a good location, it’s a little rundown but for the price it was good The room had ants maintenance man came and sprayed, ants moved to a different area problem really wasn’t fixed
• Diane (10/5): Was pleasant - Close to the beach. But was raining. Didn’t get to see most of it
• Vicki (5/5): It was ok. - Location was good. Pool was nice and parking was good. Keys were in lock box when we arrived which was easy. The apartment was old and tired. It was clean enough, as long as you didn’t look under the couch or beds or open a cupboard. Not a lot of care had been taken to clean the apartment. Curtains were falling down, light switches broken, had to wash all the dishes before we could use them. Reception had only short open hours but even when it was supposed to be open, no one was there.
• Georgina (9/5): -
• Lee (7/5): Was good for a few days get away. - The location was great. It was close to everything that i needed during my stay. The couches were a little uncomfortable and dated. They also seemed to be a little grotty and unclean looking.
• Sally (10/5): Never will go again - Nothing like on this property it’s tooo old and I find 3 spiders in the kitchen It’s too old
• Leon (3/5): Not good - View Reception staff
• Carolyn (9/5): -
• Anstey (3/5): Clean and spacious unit, but don't expect anything more and don't expect to sleep past 6am! - The location is good as everything is in walking distance. Construction woke us up every morning at 6am we received no warning that the place had a building being built next door they were doing the formwork for the concrete so massive banging and angle grinders. Annoying this was most of the noise was gone from 9am so why couldn't they start later? The lighting in the place was barely functioning either the lights were broken or where really inadequate. The tiles were broken all over the unit so walking around was all crunchy. The fan in the room was making a awful noise. We couldn't open the rear balcony door and we couldn't lock the main balcony door. They give you 1 toilet roll per toilet even though it was a 9 night stay! Even the dishwashing liquid it rationed to the point that you have to go shopping on day one to get the basics like toilet paper, washing detergent, soaps and shampoos.
• Daniel Wing Fai (8/5): -
• Lyn Perks (6/5): We enjoyed Southport and the Whale Watching Adventure in October. Lots of whales! - The view from the apartment was wonderful and it was very close to the Whale Watching Departure point which was the main purpose of this visit The building is old and there are parts of the apartment that do need to be updated.
• Christopher (9/5): - Location, under cover parking
• Aimee (1/5): Terrible, no customer service at all - The view was beautiful but unfortunately that’s where it ended The room was dirty, hair in the sinks, floors slimy and gritty, no blankets. The air con and ceiling fan didn’t work and couldn’t get any help.
• Bernie (7/5): We both enjoyed our stay here and would come back again. - It was a good location for us to base our day trips from. The unit was spacious and the views of the Broadwater from the balcony were great. Up grading to a more comfortable lounge and better quality coffee would be nice.
• Prishka (7/5): -
• Monika (4/5): Great location and family-friendly area, but the accommodation itself did not meet the booking expectations. - The location of this property was fantastic. It was great for kids, with plenty of areas to walk around and explore. The surrounding atmosphere was very family-friendly, and we loved how close it was to parks, as well as the great food options nearby. Being within walking distance to many places made our stay very convenient and enjoyable. We booked this property for five people, however upon arrival we discovered there were only four beds and four towels provided. On the first night, this resulted in my husband having to sleep on the floor, which was extremely disappointing and uncomfortable. On the second night, we were forced to hire an additional bed for our son, which meant we had to pay extra money that should not have been necessary given our original booking was for five guests. This situation caused unnecessary stress and inconvenience during our stay and did not match the booking description or our expectations. We feel this issue should have been avoided and would appreciate this feedback being taken seriously so future guests do not experience the same problem.
• Lynn (5/5): Not happy. - The location is great right opposite parklands. It is also quite a spacious unit. The property is in various stages of disrepair i.e. curtains are torn and sagging (the hooks have become brittle and fall off) making them hard to open and close. All the blinds are very stained and moldy. The blind in the lounge room window doesn’t retract properly and sits all bunched up on the ledge. The kitchen mixer tap is very loose and comes off in your hand. There is a plug with a hole in it so you can’t fill the sink with water to hand wash dishes and there were no cloths either to wipe down the benches - one tiny sponge There are various holes and screws in walls where things have once been attached? The shower (in bath) tap fell off as there is no washer/screw holding it on, and 2 of the shower screens are missing. Also the soap holder is broken and unsightly. There were two tiny rolls of toilet paper - not enough for 4 people for 4 days. No face washers or hair conditioner. Broken floor tiles in the kitchen. There was no other provisions apart from salt and pepper and a very small long life milk with a straw for the tea and coffee.
• Bowering (8/5): We enjoyed our stay. - Location, bed, size of room, balcony, pool etc Noisy main road, curtains need to be blackout morning sun beams through the cracks ( and holes in curtains ) needs a paint touch up, new curtains without holes, instructions on how to use things eg wifi etc
• Ashok (10/5): - Perfect location,clean and tidy Nothing all good
• Travis (4/5): Will not be back - Not very clean Over charge
• Naomi (7/5): Recommend staying here as it really is the perfect location. - The location was wonderful. The car parking was easy to access. Washing machine, dryer and the amount of airers were fantastic! Air conditioning was wonderful. General maintenance needed - light switches in both bathrooms needed replacing. Curtains were disintegrating due to age. There was food left in the cupboard from previous guests that wasn’t removed.
• xin (10/5): -
• Manohar (8/5): -
• casey (9/5): -
• Sarah (10/5): Loved this apartment - The view was amazing!! Nothing to complain about.
• Bill and Kim (9/5): Visit rye coast - Spacious for a family
• William (9/5): -
• Navneet (1/5): Disappointing stay due to poor cleanliness, inadequate amenities, and an unsatisfactory response. - Just the location, nothing else. This property operates more like an Airbnb, though it is listed on Booking.com without clearly reflecting the differences in service compared to a hotel or motel. Unfortunately, my stay was not a pleasant experience. The lounge furniture was torn and covered with a dirty blanket. When I reported this to reception, the solution was simply to place another blanket over it, as the original dirty blanket appeared to be glued to the lounge. This did not properly address the hygiene issue. Additionally, no body wash, shampoo, or conditioner was provided at check-in. I raised this concern two days after arrival, after which a few bottles were delivered and left on the floor, as shown in the attached photo. This did not feel like appropriate or respectful guest service. For a group of four staying five nights especially in the Gold Coast’s humid climate where frequent showers are common. the amount of toiletries provided was clearly inadequate. Overall, the experience did not meet reasonable expectations for cleanliness or guest care.
• Robyn (9/5): Fabulous - Clean, views, location, staff
• MrBahay1 (5/5): Nothing great.Ok view. Bed good. Watch your belongings! - Location Losing personal belingings we left in unit ! Thanks
• Deborah (4/5): -
• Niyonsaba (4/5): The reception is not helpful at all - The beds and kitchen facilities were okay. Location is good Toilet didn’t work and even though it was reported; it didn’t get fixed. Not acceptable for the entire 5 day stay🫣
• Philipp (3/5): - Lieblos und in die Jahre gekommen. Bilder vom 16. Stock - effektiv im zweiten, ganz klar als Masche identifiziert. Personal hat sich zu überschwänglich für die Unanehmlichkeit der zweiten Etage entschuldigt!!! Die eine Klimaanlage funktionierte nicht, da die Remote Control gefehlt hat. Alles uralte Einrichtung. Die Sauberkeit war OK, aber nicht aussergewöhnlich oder klinisch …
• Virginia (8/5): -
• Liam (10/5): -
• Anita and Mark (8/5): Best view on the G/C - Position/view.
• Jane (9/5): Excellent - The location was amazing ! Fantastic view Nothing
• Terri (8/5): - Great location, stunning views. Staff very friendly and helpful.
• Clive (7/5): -
• Jacinta (10/5): - Fantastic location with great views
• Emma (10/5): -
• Leanne (3/5): - Location was a redeeming feature of this property,, also free wifi and parking. The apartment was very dated It smelled really bad when we entered the apartment. Bad water leak in main bedroom, damaged blinds throughput. The reception did nothing except tell me to take photos and supplied extra towels for me to clean up the leak. No other apartment was offered. At 250 per night I would have expected much better.
• Candice (7/5): Comfortable for last minute booking - Spacious, nice kitchen and garden areas Lots of noise from other guests partying, room was right outside of lifts in ground foyer so could get noisy
• Nicole (2/5): Bring an eye mask and noise cancelling headphones. - The property had all the amenities I thought the kids and I would like. Pool, tennis court and two bedrooms with single beds for the kids. Disappointing 4-Day Stay – Wouldn’t Return We arrived to two cockroaches in the kids’ room, which set the tone for the rest of the stay. None of the curtains fit the windows, several were missing hooks, and the primary bedroom curtains had visible mould. The rooms were so bright from 4:40am that it was basically impossible to sleep. Had very grumpy and headachy kids. The ensuite had a light switch that wasn’t properly attached to the wall, and the toilet seat didn’t fit the toilet. The lamps had broken wire bracket that scratched you while trying to find the switch. There was construction next door—which should have been annoying—but I was already awake at dawn thanks to the lighting issues. To top it off, the property demands guests wash all dishes and empty all rubbish before checkout, with the threat of losing your bond if you don’t. It felt unnecessarily aggressive and honestly made me question how clean the place really is if they rely on guests to do half the work. Take an eye mask, noise-cancelling headphones, and low expectations.
• Sandra (7/5): Great Southport Broadwater location and value for money. - Value for money, clean with wonderful views of the Southport Broadwater. Opposite an excellent child friendly park and close to Southport CBD. Comfortable beds and furniture. Loved the LG Smart TV. Cleaner left shower cleaning product in ensuite shower that was a safety and health issue for my adult son and his daughter. Made floor extremely slippery and fumes were dangerous. Parking spaces in underground parking very small, Pagero would not fit nor would similar sized cars.
• Shane & Sarah (9/5): -

Photos